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Top Answering Services for the Automotive Industry

Ratings Updated: April 1, 2026

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Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Duluth, GA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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Reviews mention Communicative
Clients consistently highlight VoiceNation's outstanding communication, noting their prompt responses to inquiries and issues. One reviewer emphasized the company's eagerness to adapt their services to meet specific needs, stating they reply almost immediately to requests. The ability to build a custom system was particularly impressive, showcasing their commitment to effective collaboration. Overall, feedback indicates a strong sentiment of satisfaction regarding VoiceNation's communicative approach, with clients feeling supported throughout their engagement.

Answering Services for Catering Company

5.0 Nov 26, 2019

After the initial stage, one of their representatives got in touch with me and started organizing. I have my own number with them that I can call. My account manager gets back to me within the day or by the next day. If it’s urgent and she’s not available, someone else gets back to me. There’s never been a communication issue.
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Call Center Services for Medical Staffing and Recruiting Co.

5.0 Apr 8, 2022

They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly. They manage our account through a dashboard on their side, but we don’t use any outside tools.
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18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Industry Experience

Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (40) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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Valoris Center

4.9 14 reviews

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Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% CRM Consulting and SI

Focus Areas

57% Answering services

43% Virtual receptionist

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention High-quality work
Clients consistently highlight the high-quality work delivered by Valoris Center, particularly in their outbound service and CRM solutions. One client noted that 90% of customers received calls within 15 minutes of submitting forms, emphasizing the importance of speed and quality. Additionally, the professionalism and adaptability of Valoris agents were praised, as they effectively navigated industry specifics and maintained high standards. Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of their services.

Outbound Call Center Service for Automobile Company

5.0 Feb 21, 2023

90% of the customers receive a call within 15 minutes after submitting the form, which is essential. Moreover, Valoris has high-quality standards for the outbound service, and the agents are properly trained and tested.
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Industry Experience

Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

This provider is fluent in 12 languages:

English

Spanish

Russian

German

French

Italian

Romanian

Serbian

Slovenian

Bulgarian

Dutch

Polish

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2

20% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

65% Answering services

20% Virtual receptionist

15% Inbound appointment scheduling

MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.

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Reviews mention Knowledgeable
Clients consistently highlight MarKam Solutions' extensive industry knowledge and expertise as a significant asset. One client noted their 'in-depth industry knowledge, data-driven approach, and adaptability,' while another emphasized their 'extensive knowledge of this industry' and the valuable insights provided. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of talent and strategic insights offered throughout their collaborations.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive.
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Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

Their in-depth knowledge of the latest technology and customer service frameworks impressed us. All project deliverables were met in professional and timely manner. Increased customer attention and number of returning customers.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions' in-depth process knowledge and technology stack awareness were impressive. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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3 of 3 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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United States (4) Bulgaria (3) England (1)

This provider is fluent in 10 languages:

Arabic

English

Dutch

German

Romanian

Spanish

Swedish

Russian

Portuguese

Italian

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FlairsTech

4.6 9 reviews
Premier Verified

$50,000+

< $25 / hr

1,000 - 9,999

Montréal, Canada

Services provided

15% Call Center Services

20% IT Managed Services

15% Application Management & Support +4

15% Custom Software Development

15% Customer Service Outsourcing

10% Enterprise App Modernization

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Answering services

FlairsTech is a Contact Center Services company specializing in Customer Support Services, including inbound and outbound call handling, telephonic support, and multi-tier technical assistance. Overall feedback is highly positive, with over 90% of reviews highlighting improvements in call capture rates, customer satisfaction, and reduced support costs. Clients commend FlairsTech for their professionalism, adaptability, and alignment with customer values and culture.

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Reviews mention Transparent
Clients have expressed a strong sentiment of transparency in their interactions with FlairsTech. One client highlighted that project manager Ezz effectively managed customer expectations, ensuring that all details remained transparent among stakeholders. This level of transparency facilitated communication and alignment across teams. Overall, clients appreciate the clarity and openness in project management, which enhances collaboration and trust in the working relationship.

Staff Augmentation for Software Company

3.5 May 24, 2023

Ezz is amazing as a project manager. He manages customer expectations and keeps the support, R&D and customer on the same page with all details transparent across the stakeholders. Flairstech provides quality support and Project management resources.
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2 of 2 Answering services reviews are 5 stars

Unknown avg. project cost

Answering services Experience

FlairsTech consistently receives positive feedback for their Answering Services, with a notable 90-95% call capture rate improvement reported by clients. Reviewers highlight their professionalism, adaptability, and effective communication, with 100% positive sentiment in client interactions. They successfully enhance customer experience while maintaining cost efficiency. Notably, clients mentioned FlairsTech's ability to integrate seamlessly into their teams and resolve initial growing pains, reflecting strong project management and a commitment to continuous improvement.
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4 of 4 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read more
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Canada (5) United States (3) Australia (1)

This provider is fluent in 10 languages:

English

Spanish

Arabic

Italian

German

Dutch

French

Polish

Portuguese

Swedish

This provider is available in 22 time zones:

Colombia Time (COT)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

Arabia Standard Time (AST)

Alaska Standard Time (AKST)

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ROI CX Solutions

4.8 4 reviews
Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

American Fork, UT

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

Focus Areas

50% Answering services

40% Inbound appointment scheduling

10% Virtual receptionist

ROI CX Solutions is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviewers highlight their flexibility, responsiveness, and ability to enhance customer satisfaction through efficient call handling and issue resolution, demonstrating significant improvements in metrics like first response time and customer satisfaction scores.

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Reviews mention Communicative
Clients have consistently praised ROI CX Solutions for their strong communication skills and responsiveness. One client noted, 'They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively.' Additionally, the flexibility in communication methods, including virtual meetings and messaging apps, has been highlighted. However, some feedback suggested a desire for more proactive engagement in anticipating needs, indicating room for improvement in their initial check-ins and training initiatives.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. We communicate through virtual meetings, emails, and messaging apps.
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Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience

ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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CCIG Group

4.9 23 reviews
Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Wrocław, Poland

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

40% Answering services

30% Inbound appointment scheduling

30% Virtual receptionist

CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.

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Reviews mention Exceeds expectations
Clients have expressed that CCIG Group consistently exceeds expectations, particularly in their rapid onboarding and recruitment processes, which were noted as impressively efficient. The company’s ability to manage a high volume of calls while maintaining strict service level agreements has impressed clients. Additionally, the flexibility in collaboration for short-term demands has been highlighted as a key strength, reinforcing the overall sentiment of satisfaction and trust in CCIG Group’s capabilities.

Customer Service Support for Insurance Assistance Company

4.5 Feb 20, 2026

Agreed deliverables were always delivered on time and onboarding and recruiting speed exceeded our expectations. The way of easy and flexible collaboration for short-term demands was impressive. We value the flexibility that CCIG Group brings us and look forward to further expanding the activities and values that CCIG Group can bring us.
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7 of 8 reviews are 5 stars

7 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 8 times in the past 6 months
In the past six months, CCIG Group has received positive feedback for their exceptional flexibility and responsiveness in customer service projects across various industries. Clients highlighted their impressive performance metrics, such as a 98% call answer rate and successful management of 7,000 calls monthly. Notably, one client praised their ability to quickly adapt to dynamic needs, while another emphasized their commitment to quality and effective collaboration. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and confidence in CCIG Group's capabilities.
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3 of 3 Answering services reviews are 5 stars

2 new reviews for Answering services in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Answering services Experience

CCIG Group has garnered predominantly positive feedback for their Answering Services, with clients praising their comprehensive call management, lead verification, and customer support capabilities. Notably, 90% of reviewers reported improved response times and enhanced customer satisfaction. Key strengths include their operational reliability and flexibility, successfully managing high call volumes and improving conversion rates. Clients particularly appreciate their proactive communication and adaptability, resulting in long-term partnerships across various industries. Overall, CCIG Group is recognized for delivering significant value and maintaining high service standards.
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Poland (14) Germany (3) Czech Republic (1) France (1)

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SummitNext

4.7 5 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Petaling Jaya, Malaysia

Services provided

15% Call Center Services

25% Customer Service Outsourcing

20% AI Development +3

20% Sales Outsourcing

10% Back Office Outsourcing

10% Content Moderation Services

Focus Areas

50% Answering services

40% Virtual receptionist

10% Inbound appointment scheduling

SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.

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Reviews mention Innovative
Clients have highlighted SummitNext's innovative approach, noting its impressive integration and integrity. One CEO emphasized their unique ability to design a CRM tailored to specific business needs, showcasing their commitment to innovation. The ability to adapt CRM fields based on changing requirements further illustrates their forward-thinking mindset. Overall, the sentiment surrounding their innovative capabilities is overwhelmingly positive, with no areas for improvement identified by the clients.

Lead Generation for Value Added Reseller

5.0 Mar 30, 2023

The client's feedback highlights that SummitNext Technologies Sdn. Bhd. is noted for their integrity, integration, and Innovation. This indicates a strong capability in developing unique and forward-thinking solutions, which is a significant factor for businesses seeking innovative partners.
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Industry Experience

SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.
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Financial services eCommerce Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.
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More responsive than most other service providers

SummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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ExpertCallers

4.8 17 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Services provided

50% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +5

10% Sales Outsourcing

5% Back Office Outsourcing

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Market Research

Focus Areas

50% Answering services

25% Inbound appointment scheduling

25% Virtual receptionist

ExpertCallers is a company specializing in Contact Center Services, offering comprehensive solutions such as Customer Support Services, Inbound and Outbound Call Center operations, and Telemarketing Services. Across reviews, 100% of clients noted improved response times and reduced missed calls, with 92% appreciating their professionalism and brand representation. Many reviews (78%) highlighted enhanced customer satisfaction and increased business opportunities.

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Reviews mention Timely
ExpertCallers consistently demonstrates a strong commitment to timely project management, as evidenced by multiple client testimonials. For instance, clients noted that tasks were delivered on time, with one client mentioning a 'smooth and reliable' project management experience. Another highlighted their 'excellent' organization and responsiveness, which contributed to reduced missed calls and improved client satisfaction. Overall, the sentiment regarding timeliness is overwhelmingly positive, showcasing ExpertCallers' effectiveness in meeting deadlines and adapting to client needs.

Call Center & Sales Outsourcing for Construction Company

5.0 Feb 25, 2026

The project management was highly professional. ExpertCallers maintained clear communication, provided consistent updates, and delivered all milestones on time. Any feedback or adjustments we requested were implemented quickly, making collaboration smooth and effective.
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Call Center Services for Tree Services Company

5.0 Feb 25, 2026

Project management was excellent. The team was organized, responsive, and consistently met deadlines. Communication was clear and updates were shared regularly.
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Virtual Assistant Services for Digital Business

4.0 Mar 14, 2026

They maintained clear communication and consistently delivered tasks on schedule. Their reliability and ability to quickly adapt to new tasks impressed us.
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Survey Research & Data Collection for Nonprofit Organization

5.0 Mar 14, 2026

Their team managed the project efficiently and delivered reports within the agreed timeline.
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Call Center Services for Childcare Center

5.0 Mar 14, 2026

Their project management was organized and professional. All tasks and reports were delivered on time, and communication with their team was smooth.
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10 of 16 reviews are 5 stars

10 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 16 times in the past 6 months
Over the past six months, clients have consistently praised ExpertCallers for their professionalism, effective communication, and ability to enhance customer interactions. For instance, GRS Contracting noted a significant reduction in missed calls and improved client satisfaction due to ExpertCallers’ 24/7 support. Similarly, Cheema Constructions highlighted increased appointment bookings and responsiveness. While feedback has been overwhelmingly positive, suggestions for improvement include enhanced reporting and analytics. Overall, the sentiment reflects a strong alignment with client needs and project goals.
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Industry Experience

ExpertCallers has demonstrated expertise across various industries, including Home Services, Education, Automotive, Construction, Financial Services, and Non-Profit sectors. Clients praised their professionalism, significant improvement in customer response times, and effective lead management, leading to enhanced client satisfaction and increased conversion rates. Overall sentiment is highly positive, particularly in Construction and Automotive, where their impact on lead generation and customer engagement was notably profound.
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Home Services Contracting Business services Electric Financial services Non-profit Information technology Construction Other industries Education Automotive

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United States (7) Poland (3) Canada (1)

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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

30% Call Center Services

35% IT Managed Services

20% Cybersecurity +1

15% Cloud Consulting & SI

Focus Areas

50% Answering services

30% Virtual receptionist

20% Inbound appointment scheduling

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% CRM Consulting and SI

Focus Areas

70% Answering services

30% Inbound appointment scheduling

Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

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Reviews mention Detail-oriented
Clients have consistently praised Welsend for their detail-oriented approach, noting their meticulous planning in all aspects of the project. One client highlighted how every detail, from agent training to telemarketing scripts, was carefully crafted to attract the right customers. Overall, the sentiment surrounding Welsend's attention to detail is overwhelmingly positive, reflecting their commitment to quality and responsiveness throughout the project lifecycle.

Call Center Services for Telecommunications Company

5.0 Dec 11, 2023

Welsend is very detail-oriented and flexible. They ensured that every aspect, ranging from the training program for agents to the precise script used in the telemarketing brochures, was meticulously planned to appeal to the ideal prospective customers. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.
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5 of 6 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read more
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Industry Experience

Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2

15% HR Outsourcing

15% IT Managed Services

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Global Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.

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Reviews mention Transparent
Clients have expressed high satisfaction with Global Bilgi's transparency throughout their partnership. One client noted, 'they are fully supportive and transparent,' highlighting their proactive communication regarding project changes and performance updates. Additionally, the use of an internal project management tool enhances transparency in operations. Overall, the sentiment surrounding transparency is overwhelmingly positive, with clients appreciating the clarity and openness in their interactions with Global Bilgi.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

Global Bilgi meets the deadlines. If an external issue comes up and we need to change our terms and conditions, they inform us proactively and try to adhere to the timelines anyway. There has not been any situation where we discovered something they didn’t inform us about. Whether it’s positive or negative, their team lets us know. Global Bilgi has also developed their own internal project management tool that allows them to look after every step of their activities, calls, and contact with the customers. It helps keep their performance information accurate and transparent.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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Global Response

4.5 9 reviews

$50,000+

Undisclosed

1,000 - 9,999

Margate, FL

Services provided

20% Call Center Services

50% Customer Service Outsourcing

15% Back Office Outsourcing +1

15% IT Managed Services

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.

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Reviews mention Exceptional performance
Global Response has consistently received exceptional feedback from clients, highlighting their expertise and outstanding customer service. One client noted, "They are experts in this business," while another praised their ability to provide timely assistance, stating, "Our company values Global Response's great customer service." Overall, clients express high satisfaction, emphasizing that the company effectively saves money and time, with no significant areas for improvement identified.

Order Processing Support for Financial Company

4.0 Nov 2, 2017

They are experts in this business.
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Industry Experience

The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.
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Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

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Servixer, LLC

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Sheridan, WY

Services provided

10% Call Center Services

30% Transcription

25% Social Media Marketing +3

15% Digital Strategy

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

63% Answering services

37% Inbound appointment scheduling

Servixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.

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Industry Experience

Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.
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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

20% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2

20% Sales Outsourcing

10% Transcription

Focus Areas

100% Answering services

Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

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Reviews mention High-quality work
Quantanite has received overwhelmingly positive feedback regarding the high quality of their work. Clients have noted their efficiency and ability to meet or exceed expectations consistently. One client highlighted, 'The quality of Quantanite's work is high,' emphasizing their proficiency in handling complex tasks. Another client remarked on the strong commitment of their analysts, stating they are 'like an extension of our full-time team.' Overall, the sentiment reflects confidence in Quantanite's capabilities and dedication to client success.

Transcription for Receipt Scanning Software Provider

5.0 Mar 10, 2021

The quality of Quantanite's work is high. They consistently met or exceeded our expectations. Their ability to keep our information secure was never an issue.
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Industry Experience

Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & Beverages

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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United States (2) Canada (1) England (1)

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Northern Lights Technology Development

5.0 6 reviews

$5,000+

$25 - $49 / hr

250 - 999

Services provided

10% Call Center Services

10% Application Management & Support

10% Application Testing +7

10% Custom Software Development

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% Sales Outsourcing

10% UX/UI Design

10% Web Development

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Northern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.

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Reviews mention Trustworthy
Feedback from clients highlights Northern Lights Technology Development as a trustworthy partner, particularly for their professionalism and commitment to communication. One client emphasized their reliability in delivering a hotel management system that improved operational efficiency, noting that Northern Lights actively engaged in all stages of the project and ensured transparency throughout. The client specifically praised their talented team for conducting thorough research and development, resulting in a solution that met business needs effectively.

Hotel Management System Development for Hotel Company

5.0 Apr 22, 2022

Northern Lights communicated with us regularly to let us know the project's progress in time and further communicated the unclear details. If there was any deviation between the project and the expectation, Northern Lights would take the initiative to communicate with us. Insisting on starting from the customer's business and experience, solving problems for customers and bringing value to customers, it is a trustworthy partner.
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Industry Experience

Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.
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Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.
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Tianjin, China (4) Suzhou, China (1) Beijing, China (1)

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Verbatim Virtual Receptionists

4.8 2 reviews

$1,000+

< $25 / hr

10 - 49

Thatcham , England

Services provided

68% Call Center Services

12% Sales Outsourcing

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

24% Answering services

58% Virtual receptionist

18% Inbound appointment scheduling

Verbatim Virtual Receptionists is a company specializing in Contact Center Services, including Call Handling and Customer Support Services. Reviews indicate a high satisfaction rate, with 100% positive feedback highlighting their seamless integration, professional service, and responsiveness to client needs. Their ability to handle increased call volumes and maintain service quality even during crises is particularly noted as impressive.

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Reviews mention Receptive
Clients express a highly receptive sentiment towards Verbatim Virtual Receptionists, highlighting their responsiveness and adaptability. One client noted, 'When we pass on feedback, they’re responsive and work to improve their processes.' Additionally, the personal touch and understanding of business goals were praised, with feedback stating, 'The team is personable and approachable.' Overall, clients appreciate their communication, which fosters a collaborative environment.

Call-Answering for Education Software Developers

4.5 Apr 21, 2020

When we pass on feedback from our customers, they’re responsive and work to improve their processes. They’re easy to talk to. The personal touch they have is impressive.
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1 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Overflow Call Handling for Outsourcer
5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more
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Industry Experience

Verbatim Virtual Receptionists has garnered positive feedback across the IT Services and Software industries, highlighting their expertise in call handling and customization. Clients commend their professional service, effective call filtering, and seamless integration with CRM systems, which enhance customer support. The overall sentiment reflects satisfaction with their responsiveness and the quality of their agents, making them a reliable choice for businesses seeking efficient virtual reception solutions.
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IT Services Software

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Verbatim Virtual Receptionists is recognized for its cost-effectiveness and value for money, with clients noting competitive pricing and flexibility in service offerings. One client highlighted the affordability of their integration services, which met specific needs. Another client mentioned an annual investment of $5,000-$6,000, emphasizing satisfaction with the service's efficiency and responsiveness. Overall, the sentiment regarding their pricing aligns positively with the quality of service provided.
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Ec3

4.8 5 reviews

$10,000+

< $25 / hr

50 - 249

Durban, South Africa

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2

5% Direct Marketing

5% Social Media Marketing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Ec3 is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound, and Outbound Call Center operations. Across the reviews, Ec3 is praised for its exceptional project management and innovative problem-solving, with 100% positive feedback highlighting their dedication and adaptability. Clients commend their ability to exceed expectations, and their entrepreneurial culture and owner-led management further enhance their client relationships.

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Reviews mention Flexible
Clients have consistently praised Ec3 for their flexibility and adaptability in project execution. One CEO noted the team's willingness to accommodate requests and implement necessary changes promptly, emphasizing their down-to-earth approach. Another client highlighted Ec3's dedication to finding solutions around challenges, stating, "They always find a way; they're extremely flexible." Overall, the sentiment regarding Ec3's flexibility is overwhelmingly positive, indicating a strong alignment with client needs and project demands.

Digital Marketing & Call Center Services for Energy Company

5.0 Sep 8, 2023

The most impressive attribute I found from working with Ec3 was how down-to-earth the entire team was to deal with. With a campaign being coordinated from the other side of the globe it is vital to work with a flexible and humble group who leave 'egos' at the door and focus on getting the best outcome. I think this is a rare and remarkable attribute that the Ec3 team have engrained right throughout their organisation.
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Call Center Services for Asset Management Company

4.0 Jun 10, 2021

It’s a little bit blunt, but give them a try. At first, we gave them sample data and gave them two weeks to work through the 1,000-customer sample to see what they could achieve. Within four days, they were already done with reporting and giving us feedback. However, if you think it’s not going to work with them, talk to Ec3 about what you want. They always find a way; they're extremely flexible.
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3 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Credit Card Provider
5.0 — Ec3 provided call center services for a credit card provider. The team was responsible for contacting leads from different pipelines and converting them into loans. Read more
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Industry Experience

Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources Telecommunications

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South Africa (3) Andorra (1) Australia (1)

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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

25% Call Center Services

25% AI Development

20% Customer Service Outsourcing +2

15% AI Consulting

15% Generative AI

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

LiveAdmins is a company offering Contact Center Services with a focus on Customer Support Services. Their engagement, which began in 2017, is characterized by responsive and timely phone support, as evidenced by positive client feedback. They are noted for providing real human interaction, which is highly valued, with 100% of reviewers highlighting their impressive, responsive service without any areas for improvement.

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1 of 1 Answering services reviews is 5 stars

1 new review for Answering services in past 6 months

Unknown avg. project cost

Answering services Experience

LiveAdmins has received positive feedback for their Answering services, with 100% of reviewers appreciating the human-centric approach, emphasizing responsiveness and effective communication. Clients highlight the expertise in handling customer inquiries without reliance on AI, which aligns well with audience preferences. The ongoing partnership with clients since 2017 showcases their reliability and commitment to service excellence, with no reported areas for improvement.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read more
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Industry Experience

The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

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Reviews mention Accessible
The overall sentiment regarding Intellink's accessibility is highly positive. Clients commend the company's commitment to providing continuous support, with one client noting that Intellink's operators were available 24/7 and effectively addressed client needs. Feedback highlights the high satisfaction with the customer service's availability and the efficiency in handling support tasks. However, some clients expressed a desire for support in local Eastern European languages, which was not available at the time.

BPO Services for Renewable Energy Company

5.0 Jul 15, 2021

Intellink is connected to Adverio and the clients 24/7. Initial training of two weeks was done with the full engagement of the Intellink’s operators and a project manager. With the project ongoing they address our experts on a case-by-case basis with mail or calls, when deeper expertise in the field (chemistry, engineering etc.) is required by clients.
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Industry Experience

Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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Buraq IT Station

4.8 3 reviews

$5,000+

$25 - $49 / hr

50 - 249

Services provided

15% Call Center Services

20% Back Office Outsourcing

15% Web Development +5

10% Logo

10% Mobile App Development

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

Focus Areas

80% Answering services

10% Inbound appointment scheduling

10% Virtual receptionist

Buraq IT Station offers comprehensive Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews highlight their commitment to quality, attention to detail, and ability to enhance operational efficiency through effective project management. Clients appreciate their responsiveness, professionalism, and dedication to continuous improvement, which result in increased customer satisfaction and cost savings.

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Industry Experience

Buraq IT Station has demonstrated expertise primarily in the Media industry, providing effective website development, SEO, and content creation services. Clients have praised their innovative solutions, timely project management, and commitment to customer satisfaction. Overall sentiment is positive, highlighting their ability to enhance user experience and drive measurable outcomes. Organizations in the Media sector seeking reliable digital solutions may find Buraq IT Station particularly well-suited for their needs.
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Media

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Average Project Cost Breakdown

What Clients Have Said
Buraq IT Station is noted for providing good value for money, with clients emphasizing that their pricing aligns well with budgets. One client specifically highlighted the company's pricing as a key factor in their selection, indicating they received good value for the cost. Overall, clients express satisfaction with the financial aspect of their services, appreciating the balance between quality and affordability.
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LTS Global Digital Services

4.8 3 reviews

$5,000+

< $25 / hr

50 - 249

Hanoi, Vietnam

Services provided

20% Call Center Services

20% Content Moderation Services

20% Data Annotation Services +2

20% IT Managed Services

20% Robotics Process Automation

Focus Areas

100% Answering services

LTS Global Digital Services is a data annotation and AI training data labeling company that excels in project management and delivers high-quality outcomes. The overall feedback is overwhelmingly positive, with 100% of reviews highlighting timely delivery and professional communication. However, there is a suggestion for a more transparent pricing system.

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Reviews mention Results-oriented
LTS Global Digital Services received positive feedback for their results-oriented approach, exemplified by their 100% success rate and timely project delivery. Clients highlighted the company's dedication to achieving project goals, with one stating they have 'not failed its proposed timeline, not even once.' The emphasis on transparent communication and quality outcomes further reinforces their effectiveness in meeting client objectives, contributing to a strong sense of trust and collaboration.

Data Labeling Services for AI Training Data Provider

5.0 Oct 11, 2023

Tens of project-based contracts, including an annual contract. 100% success rates, 0 failure. LTS GDS has not failed its proposed timeline, not even once. LTS GDS is always focused on goals.
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Industry Experience

LTS Global Digital Services has demonstrated expertise in the Information Technology and IT Services sectors, primarily focusing on AI training data and data annotation. Feedback highlights their strengths in project management, timely deliveries, and high accuracy in task execution, with clients commending their professionalism and transparency. Overall, sentiment is positive, indicating that clients in AI-related industries can expect reliable support and effective collaboration.
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Information technology IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive LTS Global Digital Services as offering good value for money, with multiple reviews highlighting their competitive pricing and alignment with budgetary expectations. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another emphasized the importance of trust and their dedication to quality outcomes. However, suggestions for improvement included a more transparent pricing system to facilitate quicker cost assessments.
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South Korea (1) Singapore (1)

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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Clarksville, TN

Services provided

14% Call Center Services

30% Back Office Outsourcing

16% Customer Service Outsourcing +3

15% Finance & Accounting Outsourcing (FAO)

15% PEO/Employee Leasing

10% Sales Outsourcing

Focus Areas

100% Answering services

Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

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1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant for IT Company
5.0 — Read more
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Industry Experience

Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.
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Redial BPO Call Center

Not yet reviewed

$50,000+

Undisclosed

1,000 - 9,999

San Diego, CA

Services provided

45% Call Center Services

45% Customer Service Outsourcing

5% Back Office Outsourcing +1

5% Sales Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Redial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Right Path Global Services

5.0 2 reviews

$10,000+

< $25 / hr

2 - 9

Pune, India

Services provided

10% Call Center Services

30% Finance & Accounting Outsourcing (FAO)

20% Accounting +2

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Right Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.

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Industry Experience

Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.
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Automotive

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.
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Covent Informatics

5.0 3 reviews

$10,000+

$50 - $99 / hr

10 - 49

Hyderabad, India

Services provided

10% Call Center Services

10% Corporate Training & Coaching

10% Custom Software Development +11

10% Customer Service Outsourcing

10% E-Commerce Development

10% Mobile App Development

10% UX/UI Design

10% Web Design

10% Web Development

2% HR Consulting

2% HR Outsourcing

2% PEO/Employee Leasing

2% Recruiting

2% Staffing

Focus Areas

33% Answering services

34% Virtual receptionist

33% Inbound appointment scheduling

Covent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.

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Industry Experience

Covent Informatics has demonstrated strong expertise in the manufacturing industry, particularly in providing Inventory and Warehouse Management Systems. Clients report significant improvements in productivity and efficiency, with a 12% monthly increase noted after implementation. The company is praised for its cost-effectiveness and timely project delivery. Their reputation in the sector is bolstered by successful collaborations with multiple factories, indicating a solid fit for manufacturing-related projects.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Covent Informatics has been recognized for offering cost-effective solutions, with one client noting their services were 40% less expensive than competitors. Clients appreciate the value for money, citing effective project management and a positive impact on productivity. The overall sentiment reflects satisfaction with the costs relative to the quality of service provided, reinforcing Covent's reputation as a competitive choice for software development.
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TaskUs

Not yet reviewed

$50,000+

< $25 / hr

10,000+

Santa Monica, CA

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5

10% Content Moderation Services

5% AI Development

5% Compliance Consulting

5% Data Annotation Services

5% Generative AI

Focus Areas

100% Answering services

TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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Outcess Solutions

4.0 1 review

$1,000+

$25 - $49 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Cloud Consulting & SI +2

20% Customer Service Outsourcing

20% IT Managed Services

Focus Areas

100% Answering services

Outcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Winchester, VA

Services provided

15% Call Center Services

30% HR Outsourcing

15% Customer Service Outsourcing +5

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Focus Areas

60% Answering services

40% Inbound appointment scheduling

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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HRH Next Services Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hyderabad, India

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1

10% Digital Strategy

Focus Areas

40% Answering services

40% Virtual receptionist

20% Inbound appointment scheduling

HRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.
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EOSGlobe

Not yet reviewed

$1,000+

Undisclosed

10,000+

Thane, India

Services provided

35% Call Center Services

30% Business Consulting

20% Robotics Process Automation +2

10% Financial Consulting

5% Back Office Outsourcing

Focus Areas

45% Answering services

40% Inbound appointment scheduling

15% Virtual receptionist

EOSGlobe, a call center company, was established in 2003. Based in Thane, India and Lewes, Delaware, the team focuses on Call Center Services and Business Consulting.
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Mplus

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Zagreb, Croatia

Services provided

30% Call Center Services

20% AI Development

20% HR Consulting +3

10% Customer Service Outsourcing

10% Digital Strategy

10% Recruiting

Focus Areas

30% Answering services

40% Inbound appointment scheduling

30% Virtual receptionist

Founded in 2007, Mplus is a call center company. Their team provides Call Center Services and Artificial Intelligence.
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The Telemarketing Company

Not yet reviewed

$10,000+

$50 - $99 / hr

50 - 249

Brighton, England

Services provided

40% Call Center Services

40% Sales Outsourcing

20% Customer Service Outsourcing

Focus Areas

40% Answering services

60% Inbound appointment scheduling

Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Focus Areas

100% Answering services

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Bethpage, NY

Services provided

35% Call Center Services

65% Customer Service Outsourcing

Focus Areas

100% Answering services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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Knoah

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Henderson, NV

Services provided

100% Call Center Services

Focus Areas

100% Answering services

Knoah is a Henderson, Nevada-based telephone answering service. Their services include Call Center Services.
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TalkAgent

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

50% Answering services

30% Inbound appointment scheduling

20% Virtual receptionist

TalkAgent is a call center. They were founded in 2007, and their services include Call Center Services and Back Office Outsourcing.
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XELEO by Benefit Partner GmbH

Not yet reviewed

$5,000+

Undisclosed

50 - 249

Sankt Pölten, Austria

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

60% Answering services

20% Inbound appointment scheduling

20% Virtual receptionist

Benefit Partner GmbH, a midsize phone answering service, is in Sankt Pölten, Austria. The team specializes in Call Center Services and Customer Service Outsourcing.
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The Call Gurus

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Services provided

20% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing +1

5% Back Office Outsourcing

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Sales Outsourcing company The Call Gurus was founded in 2018. The agency focuses on Sales Outsourcing and Customer Service Outsourcing.
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MultiLang International

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Focus Areas

30% Answering services

60% Inbound appointment scheduling

10% Virtual receptionist

Founded in 2020, MultiLang International, a midsize call center, is headquartered in Ottawa, Canada and Beirut, Lebanon. Their services include Call Center Services and Customer Service Outsourcing.
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Omada One

Not yet reviewed

$5,000+

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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Serviced offices International

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Chatswood, Australia

Services provided

100% Call Center Services

Focus Areas

40% Answering services

50% Virtual receptionist

10% Inbound appointment scheduling

Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
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The-Connections

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Pune, India

Services provided

40% Call Center Services

20% Customer Service Outsourcing

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

5% Accounting

5% Business Consulting

Focus Areas

50% Answering services

30% Virtual receptionist

20% Inbound appointment scheduling

The-Connections is a call center. Launched in 2011, the agency is based in Pune, India and Pune, India. Their services include Call Center Services and Customer Service Outsourcing.
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Ultracomms

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Portchester, England

Services provided

100% Call Center Services

Focus Areas

51% Answering services

49% Virtual receptionist

Answering service Ultracomms was founded in 2004. The firm provides Call Center Services, and is small.
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Dispatching Answering Service

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Branding

Focus Areas

40% Answering services

30% Inbound appointment scheduling

30% Virtual receptionist

Dispatching Answering Service is a call center company. In Lahore, Pakistan, the company provides Call Center Services and Customer Service Outsourcing.
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24/7 SECRETARY

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ocala, FL

Services provided

80% Call Center Services

20% Back Office Outsourcing

Focus Areas

35% Answering services

35% Inbound appointment scheduling

30% Virtual receptionist

24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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Tolksdorf Communication

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Erkelenz, Germany

Services provided

17% Call Center Services

32% Customer Service Outsourcing

23% Back Office Outsourcing +2

18% Sales Outsourcing

10% Business Consulting

Focus Areas

50% Answering services

50% Inbound appointment scheduling

Tolksdorf Communication is a Customer Service Outsourcing company. In Erkelenz, Germany, the company focuses on Customer Service Outsourcing and Back Office Outsourcing.
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JIBS

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Finance & Accounting Outsourcing (FAO)

Focus Areas

100% Answering services

JIBS is a Thoraipakkam, India-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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Protalk Solutions

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Melville, NY

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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KALLEXA

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

München, Germany

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

100% Answering services

Established in 2025, KALLEXA is a small call center company in Ferizaj, Kosovo and München, Germany. Their team focuses on Call Center Services and Back Office Outsourcing.
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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Miami, FL

Services provided

20% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

70% Answering services

20% Virtual receptionist

10% Inbound appointment scheduling

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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Bosch Service Solutions - Costa Rica

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Services provided

70% Call Center Services

10% Digital Strategy

10% IoT Development +1

10% UX/UI Design

Focus Areas

100% Answering services

Bosch Service Solutions - Costa Rica is a large San Jose, Costa Rica-based call center. Their services include Call Center Services and UX/UI Design.
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