Top User Research Companies
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UndisclosedUndisclosed2 - 9Milano, Italy
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Founded in 2000, Mediatria srl is a web design agency. Their team offers Web Design and Web Development.
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UndisclosedUndisclosed2 - 9Zagreb, Croatia
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Q-Bit is a custom software development company in Zagreb, Croatia. The team provides Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed2 - 9Glasgow , Scotland
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The Design Therapist is an user experience agency. The small Glasgow , Scotland-based team specializes in UX/UI Design and Branding. The agency was launched in 2017.
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UndisclosedUndisclosed2 - 9
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Tyto Studio is an Ellicott City, Maryland-based UX company. They focus on UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Appleton, WI
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Headquartered in Appleton, Wisconsin, Millennium Innovations is a small UX design company. Their services include UX/UI Design and Mobile App Development.
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UndisclosedUndisclosed2 - 9Camden, Australia
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UnDigital is an UX company based in Camden, Australia. The team specializes in UX/UI Design and Web Design.
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UndisclosedUndisclosed2 - 9
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UX agency Milestone Graphics is based in England. They offer UX/UI Design and Branding and were launched in 2017.
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UndisclosedUndisclosed2 - 9New York, NY
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Established in 2013, Foossa is a branding company. The small team specializes in Branding and UX/UI Design.
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UndisclosedUndisclosed2 - 9Washington, DC
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Small Business Consulting company Achieva Partners, Inc., is headquartered in Washington, District of Columbia. Their services include Business Consulting and Web Design.
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UndisclosedUndisclosed2 - 9Guadalajara, Mexico
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Seis10, a small UX agency, is in Guadalajara, Mexico. The team provides UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed2 - 9Ottawa, Canada
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Small web design company AxiomSolutions Inc., is located in Ottawa, Canada. The team focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Kefar Sava, Israel
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Y&A Software Development & UX/UI is an UX design agency. The team is in Kefar Sava, Israel, and their services include UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed2 - 9Stróże, Poland
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Gemini Design is a web design agency. Headquartered in Stróże, Poland, the firm focuses on Web Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Natrona Heights, PA
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Product Design company BASE Design Studio is headquartered in Natrona Heights, Pennsylvania. Their services include Product Design and UX/UI Design.
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UndisclosedUndisclosed2 - 9Sarasota, FL
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Avenue Media, a small branding agency, is based in Sarasota, Florida. Their services include Branding and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Nashville, TN
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Tekc. Is a small Digital Strategy company launched in 2017. Their team focuses on Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed2 - 9Nashville, TN
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AR/VR development company 615io focuses on AR/VR development and UX/UI Design. They were launched in 2015.
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UndisclosedUndisclosed2 - 9Ñuñoa, Chile
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CRM consulting and SI company GrowBetter Agency was established in 2018. The agency focuses on CRM consulting and SI and UX/UI Design.
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UndisclosedUndisclosed2 - 9Belize City, Belize
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Founded in 1991, Data Solutions is a small UX design agency in Belize City, Belize. Their team provides UX/UI Design and IT strategy consulting.
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UndisclosedUndisclosed2 - 9
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Small Marketing Strategy company Renee Leighann, is in Victoria, Canada. The team offers Marketing Strategy and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Vällingby, Sweden
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Swekki Technology AB, a SEO company, was established in 2018. The firm provides Search Engine Optimization and UX/UI Design, and is small.
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UndisclosedUndisclosed2 - 9Beograd, Serbia
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Linum Internet Solution Ltd, a web design company, was established in 2012. The agency provides Web Design and UX/UI Design, and is small.
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UndisclosedUndisclosed2 - 9
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DesignBot is an Advertising company located in Makati City, Philippines. The team provides Advertising and Branding.
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UndisclosedUndisclosed2 - 9Berlin, Germany
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Resonant Design, a small user experience design company, is based in Berlin, Germany. The team focuses on UX/UI Design and Product Design.
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UndisclosedUndisclosed2 - 9
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Let'sDataThis is a SEO company established in 2022. The small team provides Search Engine Optimization and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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Digit Web Ltd is a web design agency based in London, England. The team focuses on Web Design and Conversion Optimization.
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UndisclosedUndisclosed2 - 9Rochester, NY
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NRGXP, a custom software development company, was established in 2014. The team provides Custom Software Development and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Portland, OR
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Digital One is an Advertising company. They are headquartered in Portland, Oregon and have small team of experts. Their services include Advertising and UX/UI Design.
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UndisclosedUndisclosed2 - 9Glendale, CA
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AdWaken.ai is a Glendale, California-based branding firm. They offer Branding and Social Media Marketing and were established in 2024.
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UndisclosedUndisclosed2 - 9Budapest, Hungary
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Kuix is a web design company. Launched in 2012, the team specializes in Web Design and UX/UI Design. The company is in Budapest, Hungary.
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UndisclosedUndisclosed2 - 9Tacoma, WA
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Jenn Marie Writing and Marketing is a branding firm. The Tacoma, Washington-based firm was established in 2015. Their services include Branding and Content Marketing.
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UndisclosedUndisclosed2 - 9Windsor, England
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Question is a branding company. Based in Windsor, England, their small team offers Branding and UX/UI Design. The company was founded in 2008.
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$25,000+$50 - $99 / hr10 - 49Orlando, FL
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See all 11 projectsProject Human is a UX/UI design agency renowned for its comprehensive approach to brand strategy and user-centered design. With a 100% positive feedback rate, clients consistently praise their ability to deeply understand customer motivations and create emotionally resonant brand identities. Approximately 80% of reviewers highlight their exceptional project management and timely delivery, emphasizing their creative excellence and strategic insights.
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$10,000+$100 - $149 / hr10 - 49München, Germany
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See all 7 projectsrevision6 is a UX/UI design company specializing in creating user-centered digital interfaces and website revamps. Their clients consistently praise their professional project management, timely delivery, and ability to understand and align with client objectives. Overall, 100% of reviewers highlight their effective communication and value for cost, with 75% noting impressive improvements in customer engagement and conversion rates.
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$25,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
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See all 5 projectsOAK3 is a web development company specializing in Magento platform solutions. They are praised for their expertise, responsive communication, and ability to deliver high-quality projects swiftly. Approximately 75% of reviews highlight their strength in problem-solving and project management. While most clients express satisfaction, 25% noted challenges with Magento 2 migrations, suggesting room for improvement in this area. Overall, OAK3 is commended for their dedication and commitment to client success.
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$10,000+$100 - $149 / hr10 - 49Memphis, TN
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Red Deluxe is a branding company. In Memphis, Tennessee, the agency offers Branding and Web Design.
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$5,000+$100 - $149 / hr10 - 49Fresno, CA
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MJR Creative Group is a small Fresno, California-based SEO company. Their services include Search Engine Optimization and Advertising.
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$10,000+$150 - $199 / hr10 - 49Bristol , England
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Gibe Digital is a branding firm launched in 2009. The agency specializes in Branding and Digital Strategy, and is small.
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$5,000+$100 - $149 / hr10 - 49Boston, MA
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Boston Interactive is a web development firm. In Boston, Massachusetts, the agency focuses on Web Development and Mobile App Development.
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UndisclosedUndisclosed10 - 49Torino, Italy
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Ovolab is a Torino, Italy-based custom software development company. Launched in 2002, the team provides Custom Software Development and Mobile App Development.
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UndisclosedUndisclosed10 - 49Somerville, NJ
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Based in Somerville, New Jersey, Baldwin & Obenauf, Inc. (BNO) is a small Advertising company. The team provides Advertising and Branding.
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
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Upward International is a software development company. They were launched in 2015, and their services include Custom Software Development and Web Development.
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UndisclosedUndisclosed10 - 49
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Hive IT is a software development company headquartered in Sheffield, England. The team focuses on Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Göteborg, Sweden
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Launched in 2013, Hyperlab is an UX agency. The team focuses on UX/UI Design and Web Design.
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UndisclosedUndisclosed10 - 49Bilbo, Spain
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Think on Marketing is an UX design agency. The team focuses on UX/UI Design and E-Commerce Development, and the firm is based in Bilbo, Spain.
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UndisclosedUndisclosed10 - 49Bilbao, Spain
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Zorraquino is a small Bilbao, Spain-based Advertising company. The team focuses on Advertising and UX/UI Design.
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UndisclosedUndisclosed10 - 49New York, NY
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Founded in 2000, Zebra Strategies is a Market Research company. The team focuses on Market Research and UX/UI Design and is located in New York, New York.
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$5,000+$25 - $49 / hr10 - 49Rupnagar, India
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River City Corporation is an UX company established in 2009. Headquartered in Rupnagar, India, the team provides UX/UI Design and Web Development.
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UndisclosedUndisclosed10 - 49Torrance, CA
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Established in 1990, Bakers Man is a custom software development company. Their services include Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Medellín, Colombia
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ZIBOR DESARROLLADORES is a small software development firm located in Medellín, Colombia. The team specializes in Custom Software Development and UX/UI Design.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Top 15 User Research Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
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39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% User Research80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
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38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design56% User Research -
$25,000+$150 - $199 / hr10 - 49Palo Alto, CA
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39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
90% UX/UI Design40% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
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39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
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38.8/40.020/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design35% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% User Research10% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
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39.6/40.019.6/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design30% User Research80% Other -
$5,000+$100 - $149 / hr10 - 49London, England
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39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$25,000+$100 - $149 / hr50 - 249Los Angeles, CA
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
30% UX/UI Design40% User Research70% Other -
$10,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
39.1/40.019.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
70% UX/UI Design30% User Research30% Other -
$10,000+$25 - $49 / hr50 - 249Mumbai, India
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36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% UX/UI Design40% User Research25% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
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38.5/40.019/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249McKinney, TX
Ability to deliver
38.1/40.018.8/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
30% UX/UI Design50% User Research70% Other -
$10,000+$25 - $49 / hr10 - 49
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design30% User Research40% Other -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design20% User Research -
$25,000+$150 - $199 / hr2 - 9London, England
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% User Research10% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
Ability to deliver
37.8/40.018/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% User Research50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
Ability to deliver
36.1/40.017.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% User Research35% Other -
$10,000+$50 - $99 / hr50 - 249Wrocław, Poland
Ability to deliver
37.6/40.018.6/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design30% User Research -
$10,000+$50 - $99 / hr50 - 249Dover, DE
Ability to deliver
38.2/40.020/20 Reviews9.6/10 Clients & Experience8.7/10 Market PresenceService focus
25% UX/UI Design50% User Research75% Other -
$5,000+$50 - $99 / hr10 - 49Haarlem, Netherlands
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% UX/UI Design50% User Research30% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% UX/UI Design35% User Research90% Other -
$25,000+$50 - $99 / hr50 - 249Bengaluru, India
Ability to deliver
34.8/40.016.6/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
100% UX/UI Design50% User Research -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
38/40.018.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
50% UX/UI Design40% User Research50% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
Ability to deliver
37.6/40.019/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% User Research -
$10,000+$50 - $99 / hr10 - 49Santa Rosa, CA
Ability to deliver
34.6/40.016.8/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% UX/UI Design60% User Research10% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.1/40.019.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design40% User Research75% Other -
$10,000+$25 - $49 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.7/40.020/20 Reviews10/10 Clients & Experience7.7/10 Market PresenceService focus
100% UX/UI Design25% User Research
Latest User Research Articles
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AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
User Research Agency FAQs
Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.
Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:
A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.
Typical offerings include:
- Discovery workshops & stakeholder alignment
- Recruitment and screening of participants
- In-depth user interviews and contextual inquiries
- Remote and in-person usability testing
- Surveys, card sorting, and tree testing
- Diary studies, ethnographic research, and field observations
- Persona development and journey mapping
- Competitive and heuristic analysis
- Reporting, data visualization, and executive presentations
Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.
Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:
- Number of participants and sessions
- Recruitment complexity (B2B vs. consumer)
- On-site versus remote research
- Depth of analysis and deliverables required
Obtaining itemized proposals will clarify costs before you commit.
- Review case studies that mirror your industry or product type.
- Read verified client reviews to gauge reliability and communication.
- Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
- Ask about their participant recruitment process and data privacy practices.
- Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.
Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.
- Guaranteed results or ROI figures without explaining assumptions
- Lack of transparency around recruitment sources or incentives
- One-size-fits-all methodologies that ignore your product lifecycle
- Deliverables limited to raw data without clear insights or next steps
- Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.
- Have you conducted studies with a similar target audience?
- How do you recruit and screen participants?
- Which methods do you recommend for our goals, and why?
- What does your timeline look like from kickoff to final report?
- How will findings be delivered and socialized with stakeholders?
- Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.
An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.
Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.