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Top User Research Companies

Understanding your users is the fastest way to create products people love. Clutch connects you with leading user research agencies that turn real user insights into actionable product decisions. Every provider on our platform is vetted through in-depth client reviews, detailed case studies, and a proprietary scoring methodology, so you can focus on partners who deliver measurable impact. Use the filters to sort firms by budget, location, industry focus, and more—whether you need a team in the United States, the United Kingdom, or Canada. Start comparing portfolios, methodologies, and ratings to find the best fit for your next round of user interviews or usability testing.
Ratings Updated: June 1, 2026
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15 Leaders 15 Contenders

17,268 Companies

User Experience Focus: User Research

List of the Top User Research Firms

  • The AMP Labs Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    2 - 9
    Dubai, United Arab Emirates

    Services provided

    10% UX/UI Design
    25% ERP Consulting and SI
    20% Custom Software Development +5
    10% Generative AI
    10% Product Design
    10% Social Media Marketing
    10% Web Development
    5% Sales Outsourcing

    Focus Areas

    25% User Research
    50% Usability Testing
    25% UX Strategy

    Founded in 2023, The AMP Labs is a small ERP consulting and SI company. Their services include ERP consulting and SI and Custom Software Development.

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  • Blackbook Logotype

    Blackbook

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    40% Web Development
    25% E-Commerce Development +3
    10% Search Engine Optimization
    10% Web Design
    5% API Development

    Focus Areas

    25% User Research
    50% Usability Testing
    25% UX Strategy

    Web development firm Blackbook is headquartered in Khmel'nyts'kyi, Ukraine. They offer Web Development and E-Commerce Development and were launched in 2022.

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  • HIND CLOUD Logotype

    HIND CLOUD

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Branding
    10% Graphic Design +7
    10% IT Managed Services
    10% Logo
    10% Packaging Design
    10% Print Design
    10% Product Design
    10% Video Production
    10% Web Design

    Focus Areas

    25% User Research
    50% Usability Testing
    25% UX Strategy

    Launched in 2021, HIND CLOUD is a branding agency. Their services include Branding and Web Design.

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  • ADTELIC Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    Grand Rapids, MI

    Services provided

    20% UX/UI Design
    20% AI Development
    20% Branding +2
    20% Digital Strategy
    20% Web Design

    Focus Areas

    15% User Research
    70% UX Strategy
    15% Usability Testing

    ADTELIC is a branding company. Their team is headquartered in Grand Rapids, Michigan. The agency specializes in Branding and Digital Strategy.

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  • AKAGROW Logotype

    AKAGROW

    Not yet reviewed

    Undisclosed
    $50 - $99 / hr
    2 - 9

    Services provided

    20% UX/UI Design
    20% Custom Software Development
    20% E-Commerce Development +2
    20% Web Design
    20% Web Development

    Focus Areas

    15% User Research
    45% UX Strategy
    40% Usability Testing

    AKAGROW is a Purulia, India-based web design company. Launched in 2023, the team offers Web Design and UX/UI Design.

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  • The Social Walk Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Shivamogga, India

    Services provided

    10% UX/UI Design
    25% Graphic Design
    15% Social Media Marketing +5
    10% Advertising
    10% Branding
    10% Conversion Optimization
    10% Email Marketing
    10% Web Design

    Focus Areas

    25% User Research
    55% UX Strategy
    20% Usability Testing

    Founded in 2023, The Social Walk is a graphic design company. The small team focuses on Graphic Design and Social Media Marketing.

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  • Eastway Digital Media Ltd Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Rochford, England

    Services provided

    20% UX/UI Design
    20% Conversion Optimization
    20% Digital Strategy +2
    20% Web Design
    20% Web Development

    Focus Areas

    15% User Research
    60% UX Strategy
    25% Usability Testing

    Eastway Digital Media Ltd is a small Digital Strategy company. They provide Digital Strategy and Conversion Optimization and were founded in 2023.

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  • Codeeaq Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    2 - 9
    Dubai, United Arab Emirates

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    20% Web Development +5
    10% Custom Software Development
    10% E-Commerce Development
    10% ERP Consulting and SI
    10% IT Managed Services
    10% IT Strategy Consulting

    Focus Areas

    25% User Research
    60% UX Strategy
    15% Usability Testing

    Codeeaq is a web development company. They offer Web Development and Mobile App Development and are located in Dubai, United Arab Emirates and Thiruvananthapuram, India.

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  • Solutionaires Logotype

    Solutionaires

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    25% Custom Software Development
    25% Mobile App Development +3
    20% Web Development
    10% Digital Strategy
    10% Search Engine Optimization

    Focus Areas

    25% User Research
    40% UX Strategy
    35% Usability Testing

    Solutionaires is a software development company. Located in Craigieburn, Australia, the firm was launched in 2019. Their team offers Custom Software Development and Mobile App Development.

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  • Coderoceans Infotech Logotype

    Coderoceans Infotech

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    30% Web Development
    20% Custom Software Development +3
    20% Mobile App Development
    10% Cloud Consulting & SI
    10% Web Design

    Focus Areas

    25% User Research
    40% UX Strategy
    35% Usability Testing

    Small website development firm Coderoceans Infotech, is based in Surat, India. The team provides Web Development and Custom Software Development.

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  • ZAMYT Logotype

    ZAMYT

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    40% Web Development
    25% Custom Software Development +2
    15% Robotics Process Automation
    10% Digital Strategy

    Focus Areas

    25% User Research
    40% UX Strategy
    35% Usability Testing

    ZAMYT is a web development company. Launched in 2025, the team focuses on Web Development and Custom Software Development. The firm is in Jaipur, India.

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  • OHM. Labs Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Toronto, Canada

    Services provided

    20% UX/UI Design
    20% Branding
    20% Generative AI +2
    20% Search Engine Optimization
    20% Web Development

    Focus Areas

    15% User Research
    60% UX Strategy
    25% Usability Testing

    OHM. Labs is a branding agency. The team offers Branding and Search Engine Optimization and is in Toronto, Canada.

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  • Sitehec Technologies Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Noida, India

    Services provided

    15% UX/UI Design
    25% Custom Software Development
    25% Mobile App Development +4
    20% Web Development
    5% AI Development
    5% IoT Development
    5% Wearable App Development

    Focus Areas

    20% User Research
    55% Usability Testing
    25% UX Strategy

    Sitehec Technologies is a mobile app development company. Established in 2023, the firm is headquartered in Noida, India. Their team offers Mobile App Development and Custom Software Development.

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  • Love Fengis Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    İzmir, Türkiye

    Services provided

    10% UX/UI Design
    10% AI Consulting
    10% AI Development +9
    10% Advertising
    10% Branding
    10% Generative AI
    10% Search Engine Optimization
    10% Social Media Marketing
    5% AI Agents
    5% Digital Strategy
    5% Ecommerce Marketing
    5% Web Design

    Focus Areas

    25% User Research
    50% UX Strategy
    25% Usability Testing

    In İzmir, Türkiye, Love Fengis is an artificial intelligence firm. They focus on Artificial Intelligence and AI Consulting and were established in 2025.

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  • Logiqbit solutions Logotype

    Logiqbit solutions

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    10% AI Development +6
    10% API Development
    10% Application Management & Support
    10% Application Testing
    10% Custom Software Development
    10% DevOps Managed Services
    10% Other Application Development

    Focus Areas

    25% User Research
    50% UX Strategy
    25% Usability Testing

    Logiqbit solutions is an app development firm. They are headquartered in Surat, India and have small team of experts. Their services include Mobile App Development and UX/UI Design.

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  • Orestas Labs Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9
    Sunnyvale, CA

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +4
    20% Web Development
    10% AI Development
    10% Application Testing
    10% E-Commerce Development

    Focus Areas

    25% User Research
    40% Usability Testing
    35% UX Strategy

    Orestas Labs, an app development company, was founded in 2024. The agency provides Mobile App Development and Web Development, and is small.

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  • Kryyvix Logotype

    Kryyvix

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    20% AI Agents
    20% AI Development +4
    20% Web Development
    10% Cybersecurity
    10% Mobile App Development
    10% Web Design

    Focus Areas

    25% User Research
    50% UX Strategy
    25% Usability Testing

    Small AI development company Kryyvix, is based in Ahmedabad, India. Their services include Artificial Intelligence and AI Agents.

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  • Codeks Logotype

    Codeks

    4.5 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    20% UX/UI Design
    60% Custom Software Development
    10% Low/No Code Development +1
    10% Product Design

    Focus Areas

    10% User Research
    60% UX Strategy
    30% Usability Testing

    Codeks specializes in designing, implementing, and deploying admin sites and landing pages, as well as creating project roadmaps. Reviews highlight their strong project management, timely delivery, and collaborative culture. Clients appreciated their responsiveness and alignment with company values, though there is room for improvement in meeting organization and task delegation.

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  • senyourIT Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Kharkiv, Ukraine

    Services provided

    10% UX/UI Design
    10% Application Management & Support
    10% Application Testing +7
    10% Business Consulting
    10% Custom Software Development
    10% IoT Development
    10% Mobile App Development
    10% Search Engine Optimization
    10% Web Design
    10% Web Development

    Focus Areas

    20% User Research
    40% UX Strategy
    40% Usability Testing

    SenyourIT, a small SEO company, is located in Kharkiv, Ukraine. Their services include Search Engine Optimization and Web Design.

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  • Onlife Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    10 - 49
    Baltimore, MD

    Services provided

    10% UX/UI Design
    60% Video Production
    20% AR/VR Development +2
    5% Digital Strategy
    5% Social Media Marketing

    Focus Areas

    20% User Research
    60% UX Strategy
    20% Usability Testing

    Founded in 2020, Onlife is a video production agency. The small team specializes in Video Production and AR/VR development.

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  • Thirteen Eleven Technology & Design Logotype

    Not yet reviewed

    Undisclosed
    $100 - $149 / hr
    10 - 49
    Abuja, Nigeria

    Services provided

    10% UX/UI Design
    20% Web Development
    10% Branding +6
    10% Graphic Design
    10% Logo
    10% Other Design
    10% Print Design
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    20% User Research
    60% UX Strategy
    20% Usability Testing

    Thirteen Eleven Technology & Design is a website development company founded in 2021. The agency offers Web Development and Branding, and is small.

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  • trueslav.dev Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Prague, Czech Republic

    Services provided

    15% UX/UI Design
    40% Web Development
    14% Low/No Code Development +4
    10% Application Management & Support
    10% IT Strategy Consulting
    10% Mobile App Development
    1% Web Design

    Focus Areas

    15% User Research
    50% UX Strategy
    35% Usability Testing

    Website development company trueslav.dev was established in 2021. The small team focuses on Web Development and UX/UI Design.

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  • Artistic Logo Logotype

    Artistic Logo

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    15% Packaging Design
    15% Product Design +8
    15% Web Design
    10% Graphic Design
    10% Logo
    5% Ecommerce Marketing
    5% Email Marketing
    5% Mobile & App Marketing
    5% Product Marketing
    5% Social Media Marketing

    Focus Areas

    20% User Research
    60% UX Strategy
    20% Usability Testing

    Artistic Logo is a web design agency. They were launched in 2015, and their services include Web Design and Product Design.

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  • GearUp Digitals Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Services provided

    10% UX/UI Design
    30% Search Engine Optimization
    20% Pay Per Click +4
    10% Conversion Optimization
    10% Logo
    10% Social Media Marketing
    10% Web Development

    Focus Areas

    20% User Research
    40% UX Strategy
    40% Usability Testing

    GearUp Digitals is a SEO company. They are located in Toronto, Canada and have small team. They specialize in Search Engine Optimization and Pay Per Click.

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  • Stage Consulting Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Sao Paulo, Brazil

    Services provided

    15% UX/UI Design
    30% Custom Software Development
    15% Mobile App Development +4
    15% Web Design
    15% Web Development
    5% Digital Strategy
    5% IT Strategy Consulting

    Focus Areas

    15% User Research
    50% UX Strategy
    35% Usability Testing

    Stage Consulting is a small Sao Paulo, Brazil-based software development firm. Their services include Custom Software Development and Web Design.

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  • Goat Sites Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Austin, TX

    Services provided

    10% UX/UI Design
    25% Web Design
    20% Branding +4
    20% Search Engine Optimization
    15% Logo
    5% Digital Strategy
    5% Marketing Strategy

    Focus Areas

    20% User Research
    55% UX Strategy
    25% Usability Testing

    Goat Sites is an Austin, Texas-based web design company. The team specializes in Web Design and Branding.

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  • AustechSystems Logotype

    AustechSystems

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    70% Custom Software Development
    10% E-Commerce Development +1
    10% Web Development

    Focus Areas

    20% User Research
    60% UX Strategy
    20% Usability Testing

    AustechSystems, a custom software development firm, specializes in Custom Software Development and UX/UI Design. The firm is based in Marbella, Spain and Dnipro, Ukraine.

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  • fyby.io Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Irvine, CA

    Services provided

    10% UX/UI Design
    15% E-Commerce Development
    13% Low/No Code Development +10
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% Email Marketing
    10% Web Development
    5% AI Development
    5% API Development
    5% Affiliate Marketing
    5% Product Design
    1% CRM Consulting and SI
    1% Web Design

    Focus Areas

    20% User Research
    60% UX Strategy
    20% Usability Testing

    Website development firm fyby.io was founded in 2020. The agency specializes in Web Development and E-Commerce Development.

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  • Carthagos Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Dublin, OH

    Services provided

    20% UX/UI Design
    40% Branding
    30% Web Design +1
    10% Low/No Code Development

    Focus Areas

    10% User Research
    80% UX Strategy
    10% Usability Testing

    Founded in 2021, Carthagos is a branding company. Based in Dublin, Ohio, the team provides Branding and Web Design.

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  • insuitLabs Logotype

    insuitLabs

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    10% UX/UI Design
    10% AI Development
    10% API Development +7
    10% Custom Software Development
    10% E-Commerce Development
    10% Generative AI
    10% Mobile App Development
    10% Other Application Development
    10% Wearable App Development
    10% Web Development

    Focus Areas

    20% User Research
    50% UX Strategy
    30% Usability Testing

    InsuitLabs is an user experience company located in Monthey, Switzerland and Visp, Switzerland. They provide UX/UI Design and Custom Software Development and were established in 2018.

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  • Hypace Studios Logotype

    Hypace Studios

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    30% Logo
    20% Social Media Marketing +4
    20% Web Design
    10% Low/No Code Development
    5% Advertising
    5% Branding

    Focus Areas

    20% User Research
    80% UX Strategy

    Web design agency Hypace Studios was founded in 2019. The team provides Web Design and Logo.

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  • Ndovubase Solutions Limited Logotype

    Ndovubase Solutions Limited

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    30% Search Engine Optimization
    20% Social Media Marketing +4
    10% Custom Software Development
    10% Low/No Code Development
    10% SMS Marketing
    10% Web Design

    Focus Areas

    20% User Research
    60% UX Strategy
    20% Usability Testing

    Small SEO company Ndovubase Solutions Limited, is in Nairobi, Kenya. Their services include Search Engine Optimization and Social Media Marketing.

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  • SoCreative Studio Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Aberdeen, Scotland

    Services provided

    10% UX/UI Design
    25% Branding
    20% Market Research +4
    15% Graphic Design
    10% Custom Software Development
    10% Low/No Code Development
    10% Web Development

    Focus Areas

    20% User Research
    60% UX Strategy
    20% Usability Testing

    Branding agency SoCreative Studio provides Branding and Market Research. They are in Aberdeen, Scotland and Lagos, Nigeria.

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  • Rozana Tech inc Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Grande Prairie, Canada

    Services provided

    10% UX/UI Design
    30% Custom Software Development
    25% Mobile App Development +3
    15% AI Development
    10% Low/No Code Development
    10% Web Development

    Focus Areas

    20% User Research
    50% UX Strategy
    30% Usability Testing

    Rozana Tech inc is a software development firm established in 2023. The company specializes in Custom Software Development and Mobile App Development, and is small.

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  • Extremis Technologies Logotype

    Extremis Technologies

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    30% Web Development
    20% Custom Software Development +3
    20% Mobile App Development
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    20% User Research
    50% UX Strategy
    30% Usability Testing

    Headquartered in Ahmedabad, India, Extremis Technologies is a small web development company. Their services include Web Development and Custom Software Development.

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  • dozfx Digital Creative Ltd Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Lemesos, Cyprus

    Services provided

    20% UX/UI Design
    20% Branding
    20% Product Design +2
    20% Web Design
    20% Web Development

    Focus Areas

    10% User Research
    70% UX Strategy
    20% Usability Testing

    Dozfx Digital Creative Ltd is a small branding agency based in Lemesos, Cyprus. The team specializes in Branding and Web Design.

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  • Digital Cyber Nation Logotype

    Digital Cyber Nation

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    10% UX/UI Design
    10% Custom Software Development
    10% E-Commerce Development +7
    10% Logo
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    20% User Research
    50% UX Strategy
    30% Usability Testing

    Launched in 2022, Digital Cyber Nation is a social media marketing firm. The small team provides Social Media Marketing and Search Engine Optimization.

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  • Wecraft Media Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Plovdiv, Bulgaria

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    20% Product Design +5
    10% AI Development
    10% API Development
    10% E-Commerce Development
    10% Web Design
    10% Web Development

    Focus Areas

    20% User Research
    50% UX Strategy
    30% Usability Testing

    Wecraft Media is a Product Design company. Located in Plovdiv, Bulgaria, their small team focuses on Product Design and Custom Software Development. The firm was established in 2012.

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  • Catelix Logotype

    Catelix

    5.0 2 reviews
    $1,000+
    $25 - $49 / hr
    Freelancer

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% IT Managed Services +2
    20% Search Engine Optimization
    20% Web Development

    Focus Areas

    30% User Research
    35% UX Strategy
    35% Usability Testing

    Web development expert focused on creating scalable, sustainable websites and applications, from clean landing pages to complex, enterprise grade platforms  

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  • Aureate Labs Logotype

    4.9 30 reviews
    $10,000+
    $25 - $49 / hr
    50 - 249
    Surat, India

    Services provided

    10% UX/UI Design
    80% E-Commerce Development
    10% Web Design

    Focus Areas

    45% User Research
    45% UX Strategy
    10% Usability Testing

    Aureate Labs is a proficient UX/UI design company specializing in enhancing user experience and interface design across e-commerce platforms. Reviews highlight their exceptional project management, timely delivery, and effective communication. With a nearly unanimous approval rating, over 90% of clients commend their value for cost and innovative solutions, particularly in website redesigns and speed optimization, resulting in improved performance and increased sales for clients.

    See all 30 projects
    4 of 7 UX/UI Design reviews are 5 stars
    1 new review for UX/UI Design in past 6 months
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Website Revamp for Guitar Retailer

    5.0 — Aureate Labs has revamped a guitar retailer's website using Hyva Instabuild. The goal is to improve the site's speed and UX. Read more
    Read 7 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) Less than $10,000 (7) $50,000 to $199,999 (3)

    What Clients Have Said

    Clients consistently highlight Aureate Labs' competitive pricing and exceptional value for money. For instance, a product manager from Vedantu Innovation noted that Aureate Labs offered 'good value for cost,' while another client from Silvermist Jewelry emphasized that their pricing fit the budget without compromising quality. Overall, clients express satisfaction with the cost-effectiveness of the services provided, often mentioning timely delivery and high-quality outcomes as key factors contributing to their positive evaluations.
    Read All Reviews

    View projects from:

    India (10) United States (5) England (4) Australia (1) Belgium (1) Jordan (1) Netherlands (1) Thailand (1) United Arab Emirates (1)
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  • reloadux Logotype

    reloadux

    5.0 13 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    30% UX/UI Design
    20% AI Agents
    15% Generative AI +3
    15% Web Design
    10% Branding
    10% Direct Marketing

    Focus Areas

    25% User Research
    50% UX Strategy
    25% Usability Testing

    reloadux is a specialized UX/UI design agency renowned for creating intuitive and aesthetically pleasing digital interfaces. Reviewers consistently praise their creativity, attention to detail, and effective project management, with over 90% of reviews highlighting their ability to enhance user engagement and satisfaction. Clients appreciate their user-centered design approach, although some suggest improving communication timelines.

    See all 13 projects

    Reviews mention Puts the customer first

    The feedback regarding reloadux's customer-centric approach is overwhelmingly positive. Clients highlighted their attentiveness to requirements and proactive communication, ensuring a thorough understanding of project goals. One CEO noted the team's dedication and attention to detail, which contributed to a user-friendly website that received positive client reviews. Overall, reloadux is recognized for prioritizing customer needs, delivering on time, and fostering a strong business culture.
    • Website Dev & UI/UX Design for SaaS Company
      5.0 Oct 5, 2023

      The timing they told us for the project completion was accurate. They were very attentive to our requirements, seeking information on how to make the project a success and ensuring they fully understood our vision and objectives.

      Read Full Review
    Read All Reviews
    10 of 11 UX/UI Design reviews are 5 stars
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    UI/UX Design for Computer Software Provider

    5.0 — reloadux designed and developed the UI/UX of a computer software company. The team was tasked with wireframing, prototyping, and feature implementation. Read more
    Read 11 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (9) Less than $10,000 (3)

    What Clients Have Said

    Clients consistently commend ReloadUX for providing excellent value for money, with feedback highlighting that their pricing aligns well with budgets while delivering high-quality design outcomes. One client noted, 'Good value for cost,' while another emphasized the 'great culture fit' and 'timely deliveries,' reinforcing the sentiment that ReloadUX offers competitive pricing without compromising quality. Overall, clients express satisfaction with the balance of cost and value received from ReloadUX's services.
    Read All Reviews

    View projects from:

    United States (7) Canada (1) China (1) Pakistan (1) United Arab Emirates (1) Egypt (1)
    View Profile
  • Momentum91 Logotype

    4.9 9 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Ahmedabad, India

    Services provided

    30% UX/UI Design
    20% Web Development
    15% IT Staff Augmentation +3
    15% Mobile App Development
    10% Custom Software Development
    10% Low/No Code Development

    Focus Areas

    25% User Research
    60% UX Strategy
    15% Usability Testing

    Momentum91 is a highly-regarded UX/UI design and development firm, known for delivering user-centric and intuitive digital solutions. Reviews consistently highlight their expertise in designing UX/UI interfaces and developing SaaS platforms, with an impressive 100% of clients noting their timely delivery and effective communication. Clients appreciate their ability to understand user needs and integrate cutting-edge technology, resulting in enhanced user experiences and improved business outcomes.

    See all 9 projects

    Reviews mention Professional

    Momentum Ventures received high praise for their professional approach, with clients noting their timely delivery and well-researched solutions. One client highlighted their quick response time and extensive design thinking, stating, 'Momentum is very professional' and exceeded expectations. Another client emphasized their efficient project management, stating, 'They weren't just efficient, they were responsive too.' Overall, the sentiment reflects a strong alignment with client needs and a commitment to quality service.
    • Web & App UI/UX Design for Digital Growth Services Provider
      5.0 Jul 4, 2024

      Momentum is very professional. Their delivery is before the deadline with very well-researched solutions. Their response time is very quick.

      Read Full Review
    • UX/UI Design, Development & Testing for Hotels Software Co
      5.0 Mar 27, 2024

      Momentum Ventures team hit the ground running. Their experience in the SaaS world meant they understood the challenges of building our platform, Clnto. They had clear processes in place that kept things moving smoothly, and ClickUp, their project management tool, made everything transparent. They weren't just efficient, they were responsive too – any questions or changes I had were dealt with quickly and professionally.

      Read Full Review
    Read All Reviews
    6 of 6 UX/UI Design reviews are 5 stars
    1 new review for UX/UI Design in past 6 months
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web & App UI/UX Design for Digital Growth Services Provider

    5.0 — Momentum Ventures provides ongoing UI/UX design services for a digital growth services provider. The team is responsible for optimizing user flows and journeys, integrating an engaging interface, Read more
    Read 6 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $50,000 to $199,999 (1)

    What Clients Have Said

    Momentum Ventures is frequently praised for providing exceptional value for money, with clients noting that their pricing aligns well with budget expectations. For instance, one reviewer highlighted that they were 'priced a bit aggressively for Indian clients, but well, you pay for the quality of work you need.' Overall, the sentiment is positive, with multiple clients expressing satisfaction regarding the cost-effectiveness of the services relative to the high quality and timely delivery provided.
    Read All Reviews

    View projects from:

    India (6) Canada (1)
    View Profile
  • Webby Art Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    Freelancer
    Bacău, Romania

    Services provided

    25% UX/UI Design
    35% Web Development
    15% E-Commerce Development +3
    15% Web Design
    5% Graphic Design
    5% Logo

    Focus Areas

    25% User Research
    50% UX Strategy
    25% Usability Testing

    Founded in 2021, Webby Art is a web development company. The team provides Web Development and UX/UI Design.

    Read more
    View Profile
  • Novatec Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Bogotá, Colombia

    Services provided

    25% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +6
    15% IT Strategy Consulting
    10% IT Managed Services
    3% Recruiting
    3% Staffing
    2% HR Consulting
    2% HR Outsourcing

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    Novatec Solutions, an UX company, is in Bogotá, Colombia. Established in 2008, the team focuses on UX/UI Design and Custom Software Development.

    Read more
    View Profile
  • TopGroup Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Bogotá, Colombia

    Services provided

    20% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +5
    20% Web Development
    5% Graphic Design
    5% Logo
    5% Product Design
    5% Video Production

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    TopGroup is an UX design agency. Their team is headquartered in Bogotá, Colombia and Cúcuta, Colombia and specializes in UX/UI Design and Custom Software Development.

    Read more
    View Profile
  • Saber's Studio Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    Freelancer
    Dhaka, Bangladesh

    Services provided

    20% UX/UI Design
    30% Web Design
    20% Product Design +2
    15% Mobile App Development
    15% Web Development

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    Saber's Studio is a web design company based in Dhaka, Bangladesh. Their services include Web Design and UX/UI Design.

    Read more
    View Profile
  • Web App Developer Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    Freelancer
    Epsom, England

    Services provided

    15% UX/UI Design
    25% Web Design
    20% Web Development +4
    15% Other Application Development
    10% E-Commerce Development
    10% Search Engine Optimization
    5% Application Management & Support

    Focus Areas

    35% User Research
    45% UX Strategy
    20% Usability Testing

    Web App Developer is a web design agency. Their small team is in Epsom, England. Their services include Web Design and Web Development.

    Read more
    View Profile
  • The Ksquare Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cholul, Mexico

    Services provided

    25% UX/UI Design
    25% CRM Consulting and SI
    25% Custom Software Development +1
    25% IT Managed Services

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    Established in 2009, The Ksquare Group is a midsize Cholul, Mexico-based user experience agency. Their team offers UX/UI Design and CRM consulting and SI.

    Read more
    View Profile
  • Infinity Software Development, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Tallahassee, FL

    Services provided

    20% UX/UI Design
    20% Business Consulting
    20% Custom Software Development +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Infinity Software Development, Inc. Is an UX company. The Tallahassee, Florida-based team offers UX/UI Design and Custom Software Development.

    Read more
    View Profile
  • Nexus Ambition Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    København, Denmark

    Services provided

    20% UX/UI Design
    20% IT Strategy Consulting
    20% Search Engine Optimization +3
    20% Social Media Marketing
    10% Event Marketing
    10% Media Planning & Buying

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Social media marketing company Nexus Ambition is located in København, Denmark. Their services include Social Media Marketing and Search Engine Optimization.

    Read more
    View Profile

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Spaceberry Studio
2 Qubstudio
3 Momentum Design Lab
4 AgileEngine
5 Widelab
6 Cosmos Studio
7 Excited
8 Creative Navy
9 Browser London
10 Darly Solutions
11 Linkup ST
12 Merge Rocks
13 DOOR3
14 Neuron
15 GeekyAnts

List of the Top 15 User Research Firms

  1. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    38.9/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    100% UX/UI Design
    56% User Research
    View Profile Visit Website
  2. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% User Research
    View Profile Visit Website
  3. Momentum Design Lab Logotype

    Momentum Design Lab

    $25,000+
    $150 - $199 / hr
    10 - 49
    Palo Alto, CA

    Ability to deliver

    39.4/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    90% UX/UI Design
    40% User Research
    10% Other
    View Profile Visit Website
  4. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    38.4/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% UX/UI Design
    25% User Research
    80% Other
    View Profile Visit Website
  5. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    38.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    50% UX/UI Design
    35% User Research
    50% Other
    View Profile Visit Website
  6. Cosmos Studio Logotype

    Cosmos Studio

    $5,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    37.5/40.0
    19/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    70% UX/UI Design
    50% User Research
    30% Other
    View Profile Visit Website
  7. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    39.1/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    35% User Research
    10% Other
    View Profile Visit Website
  8. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    30% User Research
    View Profile Visit Website
  9. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.3/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    70% UX/UI Design
    30% User Research
    30% Other
    View Profile Visit Website
  10. Darly Solutions Logotype

    Darly Solutions

    $1,000+
    $50 - $99 / hr
    50 - 249
    McKinney, TX

    Ability to deliver

    38.5/40.0
    19/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    30% UX/UI Design
    50% User Research
    70% Other
    View Profile Visit Website
  11. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    38.4/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% UX/UI Design
    30% User Research
    View Profile Visit Website
  12. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    60% UX/UI Design
    30% User Research
    40% Other
    View Profile Visit Website
  13. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    38.9/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    33% UX/UI Design
    40% User Research
    67% Other
    View Profile Visit Website
  14. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    39.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    100% UX/UI Design
    20% User Research
    View Profile Visit Website
  15. GeekyAnts Logotype

    GeekyAnts

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  16. Capital Numbers Logotype

    Capital Numbers

    $5,000+
    $25 - $49 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  17. Phenomenon Studio Logotype

    Phenomenon Studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Dover, DE

    Ability to deliver

    38.4/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    25% UX/UI Design
    50% User Research
    75% Other
    View Profile Visit Website
  18. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    36.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    65% UX/UI Design
    50% User Research
    35% Other
    View Profile Visit Website
  19. Digital Aptech Logotype

    Digital Aptech

    $1,000+
    < $25 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  20. QUARTE Logotype

    QUARTE

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    37.8/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% User Research
    View Profile Visit Website
  21. NetBramha Studios Logotype

    NetBramha Studios

    $25,000+
    $50 - $99 / hr
    50 - 249
    Bengaluru, India

    Ability to deliver

    34.8/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    100% UX/UI Design
    50% User Research
    View Profile Visit Website
  22. Cake & Arrow Logotype

    Cake & Arrow

    $50,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Ability to deliver

    38/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    50% UX/UI Design
    40% User Research
    50% Other
    View Profile Visit Website
  23. U1CORE - UI/UX and Dev Partner Logotype

    U1CORE - UI/UX and Dev Partner

    $25,000+
    $50 - $99 / hr
    10 - 49
    Madrid, Spain

    Ability to deliver

    38.6/40.0
    20/20 Reviews
    9.2/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    100% UX/UI Design
    25% User Research
    View Profile Visit Website
  24. Crafton Logotype

    Crafton

    $5,000+
    $25 - $49 / hr
    50 - 249
    Poznań, Poland

    Ability to deliver

    35.9/40.0
    17/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    100% UX/UI Design
    40% User Research
    View Profile Visit Website
  25. UX studio Logotype

    UX studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Budapest, Hungary

    Ability to deliver

    37.2/40.0
    17.4/20 Reviews
    9.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    50% UX/UI Design
    30% User Research
    50% Other
    View Profile Visit Website
  26. Qubika Logotype

    Qubika

    $10,000+
    $50 - $99 / hr
    250 - 999
    Austin, TX

    Ability to deliver

    37.7/40.0
    18/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% UX/UI Design
    30% User Research
    80% Other
    View Profile Visit Website
  27. Slide UX Logotype

    Slide UX

    $5,000+
    $150 - $199 / hr
    10 - 49
    Austin, TX

    Ability to deliver

    37.5/40.0
    18/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% User Research
    10% Other
    View Profile Visit Website
  28. Habitat Logotype

    Habitat

    $5,000+
    $50 - $99 / hr
    10 - 49
    Haarlem, Netherlands

    Ability to deliver

    35.5/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    6/10 Market Presence

    Service focus

    70% UX/UI Design
    50% User Research
    30% Other
    View Profile Visit Website
  29. Eleken Logotype

    Eleken

    $10,000+
    $25 - $49 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    37.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    100% UX/UI Design
    25% User Research
    View Profile Visit Website
  30. LeverageUX Design House Logotype

    LeverageUX Design House

    $10,000+
    $50 - $99 / hr
    10 - 49
    Santa Rosa, CA

    Ability to deliver

    34.4/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    90% UX/UI Design
    60% User Research
    10% Other
    View Profile Visit Website

Latest User Research Articles

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User Research Agency FAQs

Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.

Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:

  1. Spaceberry Studio

  2. Qubstudio

  3. Goji Labs

  4. AgileEngine

  5. Momentum Design Lab

  6. Widelab

  7. Excited

  8. Infinum

  9. Creative Navy

  10. Slide UX

  11. Darly Solutions

  12. Merge Rocks

  13. GeekyAnts

  14. Capital Numbers

  15. Neuron

A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.

Typical offerings include:

  1. Discovery workshops & stakeholder alignment
  2. Recruitment and screening of participants
  3. In-depth user interviews and contextual inquiries
  4. Remote and in-person usability testing
  5. Surveys, card sorting, and tree testing
  6. Diary studies, ethnographic research, and field observations
  7. Persona development and journey mapping
  8. Competitive and heuristic analysis
  9. Reporting, data visualization, and executive presentations

Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.

Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:

  • Number of participants and sessions
  • Recruitment complexity (B2B vs. consumer)
  • On-site versus remote research
  • Depth of analysis and deliverables required

Obtaining itemized proposals will clarify costs before you commit.

  • Review case studies that mirror your industry or product type.
  • Read verified client reviews to gauge reliability and communication.
  • Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
  • Ask about their participant recruitment process and data privacy practices.
  • Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.

Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.

  • Guaranteed results or ROI figures without explaining assumptions
  • Lack of transparency around recruitment sources or incentives
  • One-size-fits-all methodologies that ignore your product lifecycle
  • Deliverables limited to raw data without clear insights or next steps
  • Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.

  • Have you conducted studies with a similar target audience?
  • How do you recruit and screen participants?
  • Which methods do you recommend for our goals, and why?
  • What does your timeline look like from kickoff to final report?
  • How will findings be delivered and socialized with stakeholders?
  • Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.

An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.

Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.

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