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Top User Research Companies

Understanding your users is the fastest way to create products people love. Clutch connects you with leading user research agencies that turn real user insights into actionable product decisions. Every provider on our platform is vetted through in-depth client reviews, detailed case studies, and a proprietary scoring methodology, so you can focus on partners who deliver measurable impact. Use the filters to sort firms by budget, location, industry focus, and more—whether you need a team in the United States, the United Kingdom, or Canada. Start comparing portfolios, methodologies, and ratings to find the best fit for your next round of user interviews or usability testing.
Ratings Updated: December 5, 2025
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15 Leaders 15 Contenders

16,992 Companies

User Experience Focus: User Research

List of the Top User Research Firms

  • Tianjin Yinhe Bairong Technology Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Tianjin, China

    Services provided

    25% UX/UI Design
    25% Logo
    25% Web Design +1
    25% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Tianjin Yinhe Bairong Technology Co., Ltd. Is a Tianjin, China-based web design agency. They focus on Web Design and UX/UI Design and were established in 2014.

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  • Havas Puerto Rico Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Guaynabo, Puerto Rico

    Services provided

    10% UX/UI Design
    15% Advertising
    15% Branding +6
    15% Direct Marketing
    15% Public Relations
    10% Media Planning & Buying
    10% Video Production
    5% Mobile & App Marketing
    5% Social Media Marketing

    Focus Areas

    50% User Research
    50% UX Strategy

    Havas Puerto Rico, a small Advertising company, is based in Guaynabo, Puerto Rico. Their services include Advertising and Branding.

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  • Tianjin Tianxunda Technology Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Tianjin, China

    Services provided

    25% UX/UI Design
    25% BI & Big Data Consulting & SI
    25% Custom Software Development +1
    25% Mobile App Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    UX design company Tianjin Tianxunda Technology Co., Ltd. Is headquartered in Tianjin, China. Their services include UX/UI Design and BI & big data consulting & SI.

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  • Júní Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Reykjavík, Iceland

    Services provided

    30% UX/UI Design
    20% Digital Strategy
    20% E-Commerce Development +3
    10% Low/No Code Development
    10% Mobile App Development
    10% Web Design

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    Launched in 2010, Júní is a small Reykjavík, Iceland-based Digital Strategy company. Their services include Digital Strategy and UX/UI Design.

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  • A2 System Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Málaga, Spain

    Services provided

    20% UX/UI Design
    20% Cloud Consulting & SI
    20% Mobile App Development +3
    20% Web Development
    10% Business Consulting
    10% IoT Development

    Focus Areas

    40% User Research
    30% UX Strategy
    30% Usability Testing

    A2 System is an UX design agency. They are located in Málaga, Spain and have small team of experts. Their services include UX/UI Design and cloud consulting & SI.

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  • Impulz Digital (Shanghai) Co., Ltd. Logotype

    Impulz Digital (Shanghai) Co., Ltd.

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    25% UX/UI Design
    25% Branding
    25% Custom Software Development +1
    25% Web Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Impulz Digital (Shanghai) Co., Ltd. Is a small Shanghai, China-based branding agency. Their services include Branding and Web Design.

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  • NetFore Systems Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ottawa, Canada

    Services provided

    20% UX/UI Design
    80% Custom Software Development

    Focus Areas

    40% User Research
    60% UX Strategy

    NetFore Systems is a software development company established in 2010. The firm provides Custom Software Development and UX/UI Design, and is small.

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  • Uscale Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Tiranë, Albania

    Services provided

    10% UX/UI Design
    10% Branding
    10% Corporate Photography +9
    10% Logo
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Production
    10% Web Design
    5% Content Writing Services
    5% Email Marketing
    5% Mobile App Development
    5% Web Development

    Focus Areas

    50% User Research
    50% UX Strategy

    Uscale Marketing, a small branding company, is headquartered in Tiranë, Albania. Their services include Branding and Social Media Marketing.

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  • Factor Engagement Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Miami, FL

    Services provided

    10% UX/UI Design
    20% Digital Strategy
    15% Marketing Strategy +4
    15% Search Engine Optimization
    15% Social Media Marketing
    15% Web Development
    10% Web Design

    Focus Areas

    50% User Research
    50% UX Strategy

    Factor Engagement is a Digital Strategy company founded in 2020. The small team focuses on Digital Strategy and Marketing Strategy.

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  • Bitopia Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Lomas de Zamora, Argentina

    Services provided

    10% UX/UI Design
    15% Branding
    15% Web Development +6
    10% AR/VR Development
    10% E-Commerce Development
    10% Ecommerce Marketing
    10% Mobile App Development
    10% Social Media Marketing
    10% Video Production

    Focus Areas

    50% User Research
    50% UX Strategy

    Bitopia, a branding firm, offer Branding and Web Development. They were launched in 2013.

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  • EIT Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Ewing Township, NJ

    Services provided

    10% UX/UI Design
    20% Application Testing
    20% IT Strategy Consulting +5
    10% DevOps Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Search Engine Optimization
    10% Web Development

    Focus Areas

    50% User Research
    50% Usability Testing

    EIT Consulting is a small IT strategy consulting company. They focus on IT strategy consulting and Application Testing and were established in 2014.

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  • ADS group Digital Agency Logotype

    ADS group Digital Agency

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    10% UX/UI Design
    10% Blockchain
    10% Conversion Optimization +8
    10% Email Marketing
    10% Marketing Strategy
    10% Pay Per Click
    10% SMS Marketing
    10% Search Engine Optimization
    10% Web Development
    5% CRM Consulting and SI
    5% ERP Consulting and SI

    Focus Areas

    50% User Research
    50% UX Strategy

    ADS group Digital Agency, a Marketing Strategy company, was established in 2011. The firm focuses on Marketing Strategy and Email Marketing.

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  • CDIT LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Slidell, LA

    Services provided

    10% UX/UI Design
    20% Business Consulting
    20% Corporate Training & Coaching +5
    10% Application Management & Support
    10% CRM Consulting and SI
    10% Custom Software Development
    10% IT Strategy Consulting
    10% Mobile App Development

    Focus Areas

    50% User Research
    50% UX Strategy

    In Slidell, Louisiana, CDIT LLC is an IT strategy consulting company. Their services include IT strategy consulting and Business Consulting.

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  • Invincible Tech Systems Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bentonville, AR

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    20% Recruiting +4
    20% Staffing
    10% BI & Big Data Consulting & SI
    10% CRM Consulting and SI
    10% Custom Software Development

    Focus Areas

    50% User Research
    50% UX Strategy

    In Bentonville, Arkansas, Invincible Tech Systems is a mobile app development firm. The team provides Mobile App Development and Staffing.

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  • Chapter1 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Poznań, Poland

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Content Marketing +7
    10% Ecommerce Marketing
    10% Out of Home Design
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Video Marketing
    10% Web Design

    Focus Areas

    50% User Research
    50% UX Strategy

    Founded in 2012, Chapter1 is a small Advertising company. Their services include Advertising and Social Media Marketing.

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  • Spatial Research & Design Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Vancouver, Canada

    Services provided

    30% UX/UI Design
    70% Product Design

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    Based in Vancouver, Canada, Spatial Research & Design is a Product Design company. They offer Product Design and UX/UI Design and were established in 2013.

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  • f / p Design GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Berlin, Germany

    Services provided

    20% UX/UI Design
    20% Architectural Design
    20% Branding +2
    20% Graphic Design
    20% Product Design

    Focus Areas

    40% User Research
    30% UX Strategy
    30% Usability Testing

    F / p Design GmbH, a small branding company, is headquartered in Berlin, Germany. Their services include Branding and UX/UI Design.

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  • Mobulous Logotype

    4.7 98 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Noida, India

    Services provided

    20% UX/UI Design
    50% Mobile App Development
    30% Web Development

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    Mobulous is a professional app development company specializing in UX/UI design, creating user-centric digital interfaces for various industries. Across reviews, clients consistently praised Mobulous for their ability to integrate complex functionalities while maintaining intuitive designs, with over 80% highlighting their strong communication and project management skills. The company has a 95% positive feedback rate, particularly valuing their dedication to quality and timely delivery.

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    Reviews mention Professional

    The reviews indicate a consistently positive sentiment regarding Mobulous' professionalism. Clients highlighted their organized project management, timely delivery, and effective communication. For example, one client noted, 'They were always professional, quick, and well-organized,' while another emphasized, 'Mobulous excelled in project management, keeping everything clear and transparent.' The overall feedback reflects a strong alignment with client expectations, demonstrating Mobulous' commitment to professionalism and quality throughout various projects.
    • Mobile App Development & UX/UI Design for Blockchain Company
      5.0 Sep 23, 2024

      What really stood out with Mobulous was their ability to get the job done without delay. Their team was professional and despite the cultural differences in how we work, they adapted to our way of working quickly. The open communication made it easy to align our goals and build trust.

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    • API & App Development for Online Food Marketplace
      5.0 Jul 13, 2024

      Your team produced our shopping app on schedule and with excellent project management. Your team of professional developers and project coordinators, as well as great customer service agents, maintained open communication throughout the development process, resulting in high-quality deliverables.

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    • Grocery App Dev for Retail Company
      5.0 Jul 28, 2022

      The team was very professional in the Analysis, Design, and Development of my Project. The project Manager was accommodating and always available to give inputs and work demos. Very Satisfied with the Project delivery.

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    • E-Commerce App Dev for Interactive Marketing Platform
      5.0 Jan 18, 2022

      They were professional and quick in responses. The Project Management was satisfactory.

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    • E-Commerce Web Development for E-Commerce Company
      5.0 Nov 11, 2021

      The whole team was professional, cheerful, and hard-working. They even kept us updated on the project's progress regularly. The most exciting thing about the team is that they constantly update the project progress on time.

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    3 of 3 reviews are 5 stars
    1 new review for UX/UI Design services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of Mobulous reflect a strong overall sentiment, highlighting their effective project management and technical expertise. Clients praised their commitment, noting that Mobulous not only delivered functional applications but also provided valuable feedback on processes. Specific feedback included significant improvements in operational efficiency and user experience. While some challenges arose from client-driven scope changes, Mobulous was commended for their responsiveness and professionalism, with no major complaints reported.
    Read 3 Recent Reviews
    23 of 24 UX/UI Design reviews are 5 stars
    1 new review for UX/UI Design in past 6 months
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Mobile App Dev & UX/UI Design for Telecomms Contractor

    5.0 — Mobulous developed and designed a mobile app for a telecommunications contractor. The team created the design, user flow, backend, and reporting tools, and added scalability to implement features Read more
    Read 24 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (37) Less than $10,000 (15) $50,000 to $199,999 (11) $200,000 to $999,999 (1)

    What Clients Have Said

    Mobulous is frequently praised for delivering good value for cost, with multiple clients noting that their pricing aligns well with the quality of service provided. For instance, one client appreciated their 'good value for cost' and another highlighted that Mobulous 'fit our budget.' Overall, the sentiment is positive, with clients feeling they received strong outcomes relative to their investment, although some noted that clarity on costs related to changes could be improved.
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  • Avidclan Technologies Logotype

    5.0 11 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Ahmedabad, India

    Services provided

    10% UX/UI Design
    30% Custom Software Development
    30% Generative AI +2
    20% Web Development
    10% Mobile App Development

    Focus Areas

    40% User Research
    30% UX Strategy
    30% Usability Testing

    Avidclan Technologies is a UX/UI design and web development firm recognized for blending technical expertise with creative solutions. Reviews indicate 100% satisfaction with their user-centered design processes and project management, highlighting their capability to enhance usability and engagement across multiple platforms. Clients consistently commend their ability to understand user needs and deliver functional, visually appealing digital interfaces.

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    Industry Experience

    Avidclan Technologies has demonstrated expertise in the Information Technology and Construction industries. In IT, they excel in delivering AI-driven ad solutions, resulting in measurable improvements in ad performance and campaign efficiency. Their strengths include creativity, project management, and responsive communication. In Construction, they have successfully developed websites and custom databases, showcasing their ability to meet client needs effectively. Overall, feedback indicates a strong alignment with client values and consistent project success across both sectors.

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    Select Industry to see insights

    Construction Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Avidclan Technologies' strong value for money, noting that their pricing aligns well with project budgets. One client emphasized selecting the company for its 'good value for cost,' while another appreciated the 'pricing fit' for their needs. Overall sentiment reflects satisfaction with project outcomes achieved within budget and on time, demonstrating that clients perceive a high return on investment for the services provided.
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    More responsive than most other service providers

    Avidclan Technologies is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    United States (1) England (1)
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  • Bytecode Technologies Logotype

    4.9 30 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Sahibzada Ajit Singh Nagar, India

    Services provided

    15% UX/UI Design
    55% E-Commerce Development
    30% Web Development

    Focus Areas

    35% User Research
    35% UX Strategy
    30% Usability Testing

    Bytecode Technologies is a UX/UI design company with a strong focus on e-commerce solutions, particularly in custom Shopify themes and integrations. An impressive 100% of reviews highlight their timely project delivery and exceptional responsiveness, while 80% appreciate their innovative, user-centered design approach. Clients consistently report increased engagement and conversion rates, emphasizing Bytecode Technologies' efficiency and expertise in digital interface design.

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    Reviews mention Puts the customer first

    Bytecode Technologies consistently demonstrates a customer-first approach, as evidenced by their exceptional project management and responsiveness. Clients have praised their attention to detail and proactive recommendations, indicating a commitment to the project's best interests. Weekly development meetings and timely demos further reflect their dedication to client satisfaction. One client noted, 'They have been very responsive and are always on call to make necessary changes,' underscoring their focus on meeting customer needs.
    • Web & Mobile App Design & Dev for Software Dev Agency
      5.0 Sep 19, 2024

      Project management has been exceptional, we have weekly development meetings that are backed up with demos of the work done. They have been very responsive and are always on call to make necessary changes. Bytecode Technologies cares about the best interests of the project rather than just doing what is asked.

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    9 of 9 UX/UI Design reviews are 5 stars
    9 new reviews for UX/UI Design in past 6 months
    $10,000 – $49,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Shopify Theme Dev & SEO for B2C Supplement Store

    5.0 — Bytecode Technologies developed a custom Shopify theme for a B2C supplement store. The team used the client's Figma design to build the theme, set up additional features, and worked on its SEO. Read more
    Read 9 Reviews

    Industry Experience

    Bytecode Technologies has garnered positive feedback across various industries, particularly in retail, eCommerce, software, and consumer products. Clients commend their expertise in Shopify integrations, website optimization, and custom development, highlighting significant improvements in user experience, traffic, and sales. The overall sentiment is favorable, with clients appreciating their timely delivery, strong communication, and problem-solving capabilities, making Bytecode a suitable partner for projects in retail, eCommerce, and software development.

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    Select Industry to see insights

    Consulting Retail Consumer Products eCommerce Advertising & marketing Software Business services Manufacturing Research

    Average Project Cost Breakdown

    Less than $10,000 (7) $10,000 to $49,000 (5) $50,000 to $199,999 (2)

    What Clients Have Said

    Bytecode Technologies is frequently praised for their competitive pricing and overall value for money. Clients noted that the company's rates fit within their budgets while delivering high-quality work, with one stating they selected Bytecode due to its 'good value for cost.' Additionally, several reviews highlighted the timely delivery of projects and effective communication, reinforcing the sentiment that clients received significant returns on their investment.
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  • Neon Apps Logotype

    5.0 4 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249
    İstanbul, Türkiye

    Services provided

    30% UX/UI Design
    50% Mobile App Development
    10% AI Development +1
    10% Product Design

    Focus Areas

    20% User Research
    50% UX Strategy
    30% Usability Testing

    Neon Apps is a user experience design company specializing in UX/UI design and mobile app development. Across their reviews, clients consistently praise their ability to deliver user-friendly and visually appealing interfaces, as well as their responsive project management. Approximately 80% of clients commend their cost-effectiveness and alignment with budget constraints, while around 70% specifically highlight their proficiency in creating seamless digital interface designs.

    See all 4 projects
    3 of 3 UX/UI Design reviews are 5 stars
    1 new review for UX/UI Design in past 6 months
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    E-Sports App Dev & UI/UX Design for E-Sports Event Organizer

    5.0 — Neon Apps has developed an e-sports app for an e-sports event organizer. Their work has included designing and developing the client's app, using Node.js and React Native as the technology stack. Read more
    Read 3 Reviews

    Industry Experience

    Neon Apps has demonstrated expertise across various industries, notably IT Services, Telecommunications, Software, and Advertising & Marketing. Clients praised their strong project management, timely delivery, and high-quality app development, particularly in AI integration and user experience design. In IT Services, they excelled in quick market deployment and post-launch support. The Telecommunications sector highlighted their responsiveness and adaptability. Overall, feedback is positive, indicating Neon Apps is a suitable partner for businesses seeking innovative mobile app solutions.

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    Select Industry to see insights

    IT Services Telecommunications Software Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Neon Apps' competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized 'good value for cost,' while another remarked on their project being completed two weeks early without additional charges. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, suggesting that clients feel they receive high-quality results that exceed their financial investment.
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    Turkey (3) Spain (1)
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  • YapApp India Pvt Ltd - Out of Business Logotype

    5.0 2 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Sahibzada Ajit Singh Nagar, India

    Services provided

    20% UX/UI Design
    40% Mobile App Development
    20% Custom Software Development +1
    20% Web Development

    Focus Areas

    30% User Research
    35% UX Strategy
    35% Usability Testing

    YapApp India Pvt Ltd is a mobile app development company with expertise in creating Android and iOS applications. According to client reviews, 100% of feedback highlights their effective communication and strong project management skills. Clients commend the company for professionalism and quality, though one suggests enhancing initial testing processes. Overall, their commitment to customer service and swift issue resolution is consistently praised.

    See all 2 projects

    Reviews mention Communicative

    Clients have consistently praised YapApp India Pvt Ltd for their strong communication skills throughout the project lifecycle. One client noted, 'We selected them because of their good communication skills and fair pricing offer.' Another highlighted the effective workflow, stating, 'They managed everything easily with strong communication.' Overall, the sentiment regarding their communicative approach is highly positive, with no reported areas for improvement.
    • iOS App Dev for Business Services Startup
      5.0 Feb 28, 2019

      Working with them was effective and they managed everything easily. They had strong communication skills.

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    Industry Experience

    YapApp India Pvt Ltd has demonstrated expertise in the business services industry, particularly in developing mobile applications for both Android and iOS platforms. Clients praised the company's strong communication skills, professionalism, and quality of work, resulting in stable applications that meet specified requirements. Their impact includes successful app launches with integrated features like e-commerce and customer support. Overall sentiment is positive, indicating they are a suitable partner for businesses seeking mobile app development.

    Read All Reviews

    Select Industry to see insights

    Business services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have indicated that YapApp India Pvt Ltd offers fair pricing and good value for money, particularly highlighting their effective communication and responsiveness. One client noted the 'good communication skills and fair pricing offer' as key factors in their selection. Another praised the 'fantastic customer service along with any fixes needed,' which reflects the company's commitment to client satisfaction. Overall, the sentiment regarding cost and value is positive, with clients feeling they received a quality product at a reasonable price.
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  • Custom Web Verse Logotype

    0.5 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Katy, TX

    Services provided

    15% UX/UI Design
    15% Logo
    15% Social Media Marketing +5
    15% Web Design
    15% Web Development
    10% Graphic Design
    10% Search Engine Optimization
    5% Content Marketing

    Focus Areas

    35% User Research
    35% UX Strategy
    30% Usability Testing

    Custom Web Verse offers website maintenance and customizations, along with potential development services. Reviews indicate significant dissatisfaction due to unfulfilled promises, poor project management, and aggressive upselling of additional services. One reviewer labeled the company as potentially fraudulent, citing delayed deliverables and unmet project requirements.

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  • Q Publicidad Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Panama City, Panama

    Services provided

    15% UX/UI Design
    15% Advertising
    15% Branding +4
    15% Direct Marketing
    15% Media Planning & Buying
    15% Video Production
    10% Event Marketing

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Midsize Advertising company Q Publicidad, is in Panama City, Panama. The team specializes in Advertising and UX/UI Design.

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  • Arrow Digital Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    West Palm Beach, FL

    Services provided

    20% UX/UI Design
    20% Cloud Consulting & SI
    20% Custom Software Development +2
    20% E-Commerce Development
    20% Mobile App Development

    Focus Areas

    30% User Research
    35% UX Strategy
    35% Usability Testing

    Arrow Digital is a custom software development firm. Launched in 2005, the firm specializes in Custom Software Development and UX/UI Design.

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  • IceMobile Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Amsterdam, Netherlands

    Services provided

    20% UX/UI Design
    30% Mobile App Development
    20% Application Management & Support +2
    20% Custom Software Development
    10% Web Design

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    IceMobile is a midsize mobile app development firm. They specialize in Mobile App Development and Custom Software Development and were founded in 2002.

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  • Nodes Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Amsterdam, Netherlands

    Services provided

    20% UX/UI Design
    30% Mobile App Development
    20% Custom Software Development +2
    20% Digital Strategy
    10% Web Design

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    Nodes is a Digital Strategy company based in Amsterdam, Netherlands. They specialize in Digital Strategy and Mobile App Development.

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  • Usabilla Logotype

    Usabilla

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    20% UX/UI Design
    30% Digital Strategy
    30% IT Managed Services +2
    10% Application Management & Support
    10% IT Strategy Consulting

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    Digital Strategy company Usabilla was founded in 2009. In Amsterdam, Netherlands, the team specializes in Digital Strategy and IT managed services.

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  • Total Design Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Amsterdam, Netherlands

    Services provided

    20% UX/UI Design
    30% Branding
    20% Graphic Design +2
    20% Web Design
    10% Web Development

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    Based in Amsterdam, Netherlands, Total Design is a midsize branding company. Their services include Branding and UX/UI Design.

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  • VERSA Agency Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cremorne, Australia

    Services provided

    20% UX/UI Design
    15% Branding
    15% Digital Strategy +4
    15% Market Research
    15% Search Engine Optimization
    10% AI Development
    10% Mobile App Development

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    Established in 2017, VERSA Agency is a midsize UX design company. Their services include UX/UI Design and Branding.

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  • ZyQuest Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Ashwaubenon, WI

    Services provided

    20% UX/UI Design
    20% Custom Software Development
    20% IT Staff Augmentation +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    ZyQuest is a custom software development company located in Ashwaubenon, Wisconsin. Established in 1995, the team offers Custom Software Development and UX/UI Design.

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    View Profile
  • Web Classic Solutions Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    Freelancer
    Udaipur, India

    Services provided

    10% UX/UI Design
    15% Custom Software Development
    15% E-Commerce Development +5
    15% Mobile App Development
    15% Web Development
    10% Logo
    10% Product Design
    10% Web Design

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    Web Classic Solutions is a custom software development company. In Udaipur, India and Ahmedabad, India, the agency focuses on Custom Software Development and E-Commerce Development.

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  • Coley & Associates, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    San Antonio, TX

    Services provided

    20% UX/UI Design
    20% Corporate Training & Coaching
    20% Custom Software Development +2
    20% Mobile App Development
    20% Web Development

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    Established in 2001, Coley & Associates, Inc., a midsize software development firm, is based in San Antonio, Texas. Their team specializes in Custom Software Development and UX/UI Design.

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  • THE SCIENTIFIC CONSULTING GROUP, INC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Gaithersburg, MD

    Services provided

    15% UX/UI Design
    15% Graphic Design
    10% Corporate Training & Coaching +6
    10% Customer Service Outsourcing
    10% Event Management
    10% IT Managed Services
    10% Market Research
    10% Public Relations
    10% Web Development

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    THE SCIENTIFIC CONSULTING GROUP, INC is an user experience agency established in 1991. The team offers UX/UI Design and Graphic Design and is in Gaithersburg, Maryland.

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  • Halvik Corp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Vienna, VA

    Services provided

    10% UX/UI Design
    20% Business Consulting
    20% Cybersecurity +4
    20% Logistics & Supply Chain Consulting
    10% AI Development
    10% BI & Big Data Consulting & SI
    10% Cloud Consulting & SI

    Focus Areas

    40% User Research
    40% UX Strategy
    20% Usability Testing

    Halvik Corp, a Cybersecurity company, was launched in 2007. Headquartered in Vienna, Virginia, the team offers Cybersecurity and Business Consulting.

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  • BBS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Nice, France

    Services provided

    20% UX/UI Design
    20% AR/VR Development
    20% Business Consulting +2
    20% E-Commerce Development
    20% Mobile App Development

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    Founded in 2008, BBS is a midsize user experience company. Their team specializes in UX/UI Design and Mobile App Development.

    Read more
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  • Jarvis Business Solutions Logotype

    Jarvis Business Solutions

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    15% UX/UI Design
    30% CRM Consulting and SI
    25% E-Commerce Development +2
    15% Branding
    15% Product Design

    Focus Areas

    35% User Research
    35% Usability Testing
    30% UX Strategy

    Founded in 2011, Jarvis Business Solutions is a CRM consulting and SI company. The agency provides CRM consulting and SI and E-Commerce Development.

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  • Stanislav Dovidenko Logotype

    Stanislav Dovidenko

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    Freelancer

    Services provided

    10% UX/UI Design
    25% Web Design
    20% Graphic Design +7
    10% Logo
    10% Low/No Code Development
    5% Architectural Design
    5% Interior Design
    5% Other Design
    5% Packaging Design
    5% Print Design

    Focus Areas

    30% User Research
    45% Usability Testing
    25% UX Strategy

    Stanislav Dovidenko is a web design company founded in 2006. The company provides Web Design and Graphic Design.

    Read more
    View Profile
  • Highnoon Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Phoenix, AZ

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Broadcast Video +7
    10% Email Marketing
    10% Market Research
    10% Marketing Strategy
    10% Media Planning & Buying
    10% Public Relations
    10% Search Engine Optimization
    10% Web Development

    Focus Areas

    40% User Research
    30% UX Strategy
    30% Usability Testing

    Highnoon is a midsize Advertising company. They specialize in Advertising and Public Relations and were founded in 2020.

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  • Designer Harsha Logotype

    Designer Harsha

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    Freelancer

    Services provided

    20% UX/UI Design
    20% Graphic Design
    20% Web Development +4
    10% Branding
    10% Low/No Code Development
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    20% User Research
    80% Usability Testing

    Designer Harsha is a small web design company. Launched in 2012, the team focuses on Web Design and UX/UI Design.

    Read more
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  • Freelancer Akshay Pachouri Logotype

    Freelancer Akshay Pachouri

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer

    Services provided

    10% UX/UI Design
    25% Web Design
    25% Web Development +4
    20% Graphic Design
    10% Logo
    5% Custom Software Development
    5% E-Commerce Development

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    Based in Mathura, India, Freelancer Akshay Pachouri is a small web design agency. The team provides Web Design and Web Development.

    Read more
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  • VLMedia Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Ankara, Türkiye

    Services provided

    20% UX/UI Design
    60% Mobile App Development
    10% Marketing Strategy +1
    10% Social Media Marketing

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    VLMedia is an application development firm. They focus on Mobile App Development and UX/UI Design and are located in Ankara, Türkiye.

    Read more
    View Profile
  • Thinks Mobility Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Istanbul, Türkiye

    Services provided

    20% UX/UI Design
    20% Cloud Consulting & SI
    20% E-Commerce Development +3
    20% Mobile App Development
    10% Graphic Design
    10% Mobile & App Marketing

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    Thinks Mobility is an UX design agency. The Istanbul, Türkiye-based team focuses on UX/UI Design and cloud consulting & SI.

    Read more
    View Profile
  • ATECNA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Montréal, Canada

    Services provided

    20% UX/UI Design
    20% Business Consulting
    20% CRM Consulting and SI +2
    20% Custom Software Development
    20% Mobile App Development

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    ATECNA is an UX design company. In Montréal, Canada and Wasquehal, France, the team provides UX/UI Design and CRM consulting and SI.

    Read more
    View Profile
  • TheWebGorillas Logotype

    TheWebGorillas

    Not yet reviewed

    $1,000+
    $200 - $300 / hr
    50 - 249

    Services provided

    10% UX/UI Design
    20% E-Commerce Development
    15% DevOps Managed Services +6
    15% Low/No Code Development
    10% Mobile App Development
    10% Video Production
    10% Web Development
    5% Audio Production
    5% Corporate Photography

    Focus Areas

    10% User Research
    80% UX Strategy
    10% Usability Testing

    Founded in 2010, TheWebGorillas is a mobile application development firm. The agency offers Mobile App Development and E-Commerce Development, and is midsize.

    Read more
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  • InnovaPath Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dublin, CA

    Services provided

    20% UX/UI Design
    20% Application Testing
    20% Cloud Consulting & SI +3
    20% IT Staff Augmentation
    10% Custom Software Development
    10% Video Production

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    Founded in 2014, InnovaPath Inc is a midsize UX design agency. Their team focuses on UX/UI Design and cloud consulting & SI.

    Read more
    View Profile
  • The Ecom Lab Logotype

    The Ecom Lab

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    Freelancer

    Services provided

    10% UX/UI Design
    10% Conversion Optimization
    10% E-Commerce Development +7
    10% Email Marketing
    10% Marketing Strategy
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    30% User Research
    40% UX Strategy
    30% Usability Testing

    Marketing Strategy company The Ecom Lab was established in 2024. The small team focuses on Marketing Strategy and Social Media Marketing.

    Read more
    View Profile
  • Raluca Suciu Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    Freelancer
    Reghin, Romania

    Services provided

    20% UX/UI Design
    20% Branding
    20% Graphic Design +2
    20% Logo
    20% Web Design

    Focus Areas

    20% User Research
    55% Usability Testing
    25% UX Strategy

    Raluca Suciu is a branding company. They were launched in 2022, and their services include Branding and Web Design.

    Read more
    View Profile
  • Wise Equation Solutions Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Chesterfield, MO

    Services provided

    10% UX/UI Design
    10% AI Development
    10% Cloud Consulting & SI +7
    10% DevOps Managed Services
    10% ERP Consulting and SI
    10% IT Staff Augmentation
    10% IT Strategy Consulting
    10% IoT Development
    10% Low/No Code Development
    10% Mobile App Development

    Focus Areas

    40% User Research
    50% Usability Testing
    10% UX Strategy

    Artificial intelligence development company Wise Equation Solutions Inc. Was launched in 2006. The midsize team offers Artificial Intelligence and UX/UI Design.

    Read more
    View Profile
  • SmashCloud Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    20% UX/UI Design
    15% Application Testing
    15% Custom Software Development +5
    10% BI & Big Data Consulting & SI
    10% Cloud Consulting & SI
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Web Development

    Focus Areas

    30% User Research
    40% Usability Testing
    30% UX Strategy

    SmashCloud is an user experience company. Their midsize team of employees is located in Toronto, Canada and Lahore, Pakistan. Their team offers UX/UI Design and Custom Software Development.

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Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AgileEngine
2 Spaceberry Studio
3 Momentum Design Lab
4 Qubstudio
5 Widelab
6 Excited
7 Infinum
8 Creative Navy
9 Goji Labs
10 Browser London
11 Yellow Slice
12 Slide UX
13 Darly Solutions
14 Merge Rocks
15 GeekyAnts

List of the Top 15 User Research Firms

  1. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    20% UX/UI Design
    25% User Research
    80% Other
    View Profile Visit Website
  2. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    38.7/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    100% UX/UI Design
    56% User Research
    View Profile Visit Website
  4. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% User Research
    View Profile Visit Website
  5. Widelab Logotype

    Widelab

    $5,000+
    $50 - $99 / hr
    50 - 249
    Gdańsk, Poland

    Ability to deliver

    38.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    50% UX/UI Design
    35% User Research
    50% Other
    View Profile Visit Website
  6. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    39.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    90% UX/UI Design
    35% User Research
    10% Other
    View Profile Visit Website
  7. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    39.6/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    20% UX/UI Design
    30% User Research
    80% Other
    View Profile Visit Website
  8. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    30% User Research
    View Profile Visit Website
  9. Goji Labs Logotype

    Goji Labs

    $25,000+
    $100 - $149 / hr
    50 - 249
    Los Angeles, CA

    Ability to deliver

    40/40.0
    20/20 Reviews
    10/10 Clients & Experience
    10/10 Market Presence

    Service focus

    30% UX/UI Design
    40% User Research
    70% Other
    View Profile Visit Website
  10. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    39.1/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    70% UX/UI Design
    30% User Research
    30% Other
    View Profile Visit Website
  11. Yellow Slice Logotype

    Yellow Slice

    $10,000+
    $25 - $49 / hr
    50 - 249
    Mumbai, India

    Ability to deliver

    36.9/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    75% UX/UI Design
    40% User Research
    25% Other
    View Profile Visit Website
  12. Slide UX Logotype

    Slide UX

    $5,000+
    $150 - $199 / hr
    10 - 49
    Austin, TX

    Ability to deliver

    38.5/40.0
    19/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% User Research
    10% Other
    View Profile Visit Website
  13. Darly Solutions Logotype

    Darly Solutions

    $10,000+
    $50 - $99 / hr
    50 - 249
    McKinney, TX

    Ability to deliver

    38.1/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    30% UX/UI Design
    50% User Research
    70% Other
    View Profile Visit Website
  14. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    60% UX/UI Design
    30% User Research
    40% Other
    View Profile Visit Website
  15. GeekyAnts Logotype

    GeekyAnts

    $10,000+
    $25 - $49 / hr
    250 - 999
    San Francisco, CA

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  16. Capital Numbers Logotype

    Capital Numbers

    $5,000+
    < $25 / hr
    250 - 999
    New Town, India

    Ability to deliver

    39.8/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  17. Neuron Logotype

    Neuron

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Francisco, CA

    Ability to deliver

    39.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    100% UX/UI Design
    20% User Research
    View Profile Visit Website
  18. Lighthouse, now Digital Product People Logotype

    Lighthouse, now Digital Product People

    $25,000+
    $150 - $199 / hr
    2 - 9
    London, England

    Ability to deliver

    38.7/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    90% UX/UI Design
    33% User Research
    10% Other
    View Profile Visit Website
  19. UX studio Logotype

    UX studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Budapest, Hungary

    Ability to deliver

    37.8/40.0
    18/20 Reviews
    9.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    50% UX/UI Design
    30% User Research
    50% Other
    View Profile Visit Website
  20. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    36.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    65% UX/UI Design
    50% User Research
    35% Other
    View Profile Visit Website
  21. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249
    Wrocław, Poland

    Ability to deliver

    37.6/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% UX/UI Design
    30% User Research
    View Profile Visit Website
  22. Phenomenon Studio Logotype

    Phenomenon Studio

    $10,000+
    $50 - $99 / hr
    50 - 249
    Dover, DE

    Ability to deliver

    38.2/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    25% UX/UI Design
    50% User Research
    75% Other
    View Profile Visit Website
  23. Habitat Logotype

    Habitat

    $5,000+
    $50 - $99 / hr
    10 - 49
    Haarlem, Netherlands

    Ability to deliver

    36/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6/10 Market Presence

    Service focus

    70% UX/UI Design
    50% User Research
    30% Other
    View Profile Visit Website
  24. Digital Aptech Logotype

    Digital Aptech

    $1,000+
    < $25 / hr
    250 - 999
    Kolkata, India

    Ability to deliver

    39.5/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% UX/UI Design
    35% User Research
    90% Other
    View Profile Visit Website
  25. NetBramha Studios Logotype

    NetBramha Studios

    $25,000+
    $50 - $99 / hr
    50 - 249
    Bengaluru, India

    Ability to deliver

    34.8/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    100% UX/UI Design
    50% User Research
    View Profile Visit Website
  26. Cake & Arrow Logotype

    Cake & Arrow

    $50,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Ability to deliver

    38/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    50% UX/UI Design
    40% User Research
    50% Other
    View Profile Visit Website
  27. QUARTE Logotype

    QUARTE

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    37.6/40.0
    19/20 Reviews
    10/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    100% UX/UI Design
    33% User Research
    View Profile Visit Website
  28. LeverageUX Design House Logotype

    LeverageUX Design House

    $10,000+
    $50 - $99 / hr
    10 - 49
    Santa Rosa, CA

    Ability to deliver

    34.6/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    90% UX/UI Design
    60% User Research
    10% Other
    View Profile Visit Website
  29. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    39.1/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% UX/UI Design
    40% User Research
    75% Other
    View Profile Visit Website
  30. Eleken Logotype

    Eleken

    $10,000+
    $25 - $49 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    37.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    100% UX/UI Design
    25% User Research
    View Profile Visit Website

Latest User Research Articles

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Jeanette Godreau

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UX, Scaling
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Why Your Chatbot UX Is Annoying Users (and How to Fix It)

Updated November 6, 2025
Jeanette Godreau

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User Research Agency FAQs

Looking for a user research agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a user research agency, from pricing and services to results and red flags.

Clutch highlights agencies that uncover user needs and behaviors to inform product and experience design twice a year based on a proprietary methodology. The leading user research companies for Fall 2025 include:

  1. Spaceberry Studio

  2. Qubstudio

  3. Goji Labs

  4. AgileEngine

  5. Momentum Design Lab

  6. Widelab

  7. Excited

  8. Infinum

  9. Creative Navy

  10. Slide UX

  11. Darly Solutions

  12. Merge Rocks

  13. GeekyAnts

  14. Capital Numbers

  15. Neuron

A user research company uncovers how real people perceive, use, and feel about a product or service. Using methods like moderated user interviews, diary studies, and usability tests, researchers gather qualitative and quantitative data. They synthesize these findings into clear recommendations that guide product roadmaps, feature prioritization, and UX/UI design decisions.

Typical offerings include:

  1. Discovery workshops & stakeholder alignment
  2. Recruitment and screening of participants
  3. In-depth user interviews and contextual inquiries
  4. Remote and in-person usability testing
  5. Surveys, card sorting, and tree testing
  6. Diary studies, ethnographic research, and field observations
  7. Persona development and journey mapping
  8. Competitive and heuristic analysis
  9. Reporting, data visualization, and executive presentations

Many agencies also partner with design or development teams to ensure insights translate into impactful solutions.

Budgets vary by project scope and geography, but Clutch data shows most engagements fall between $10,000–$50,000 USD. Hourly rates range from $75–$200 for senior researchers. Factors that influence price include:

  • Number of participants and sessions
  • Recruitment complexity (B2B vs. consumer)
  • On-site versus remote research
  • Depth of analysis and deliverables required

Obtaining itemized proposals will clarify costs before you commit.

  • Review case studies that mirror your industry or product type.
  • Read verified client reviews to gauge reliability and communication.
  • Confirm they employ mixed methods (e.g., user interviews + analytics) to validate findings.
  • Ask about their participant recruitment process and data privacy practices.
  • Ensure their reporting style—dashboards, read-outs, workshops—matches your team’s workflow.

Shortlisting 3–5 agencies and conducting chemistry calls often reveals the best cultural and methodological fit.

  • Guaranteed results or ROI figures without explaining assumptions
  • Lack of transparency around recruitment sources or incentives
  • One-size-fits-all methodologies that ignore your product lifecycle
  • Deliverables limited to raw data without clear insights or next steps
  • Poor communication cadence or missed deadlines during early conversations If any of these surface, probe deeper or continue your search.

  • Have you conducted studies with a similar target audience?
  • How do you recruit and screen participants?
  • Which methods do you recommend for our goals, and why?
  • What does your timeline look like from kickoff to final report?
  • How will findings be delivered and socialized with stakeholders?
  • Can you share a sample report or presentation deck? Clear answers indicate a mature, process-driven agency.

An outside agency brings fresh perspectives, specialized tools, and unbiased facilitation—especially valuable when internal teams are too close to the product. They can scale research quickly, access hard-to-reach user segments, and provide credible findings that drive stakeholder alignment.

Freelancers are cost-effective for small, well-scoped studies but may lack the bandwidth for large-scale or longitudinal research. Agencies offer multidisciplinary teams of recruiters, strategists, analysts, plus infrastructure for secure data handling and advanced testing labs.

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