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Top Usability Testing Companies

A great digital product only succeeds when real people find it intuitive, accessible, and enjoyable. That’s where leading usability testing agencies come in—they uncover friction points and translate insights into actionable improvements. Clutch makes it easy to connect with trusted partners through thousands of verified client reviews, detailed case studies, and transparent ratings. Use the filters on this page to sort firms by budget, location, industry focus, and more, or explore top markets such as the United States, United Kingdom, and Canada. Every listing has been vetted by our research team, so you can hire with confidence and accelerate product success.
Ratings Updated: October 30, 2026
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17,362 Companies

User Experience Focus: Usability Testing

List of the Top Usability Testing Firms

  • Featured

    What are Featured Providers?

    QAlified Logotype

    QAlified

    4.9 21 reviews
    Verified
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Montevideo, Uruguay

    Services provided

    100% Application Testing

    Focus Areas

    QAlified is a UX/UI design company specializing in enhancing user experience and interface design for digital platforms. The reviews highlight their effective communication and project management, with 100% of the feedback noting their ability to identify unforeseen issues. Clients appreciate their straightforward approach, though there was a brief initial language barrier that was promptly resolved.

    See all 21 projects

    Reviews mention Open to feedback

    Clients have consistently praised QAlified for their openness to feedback throughout the project. One client noted their proactive communication and adaptability, highlighting how QAlified integrated seamlessly into existing workflows. They appreciated the company's honesty in discussing findings and risks, which fostered trust and efficiency. While one review suggested an opportunity to enhance test automation, it was framed as a potential evolution rather than a shortcoming, emphasizing QAlified's commitment to continuous improvement.
    • QA Services for Digital Products Company
      5.0 Sep 21, 2023

      QAlified demonstrated strong project management throughout the engagement. They adapted seamlessly to our existing project management tools and workflows, integrating into our sprint cycles without friction. Deliverables were consistently provided on time, with clear communication around progress, risks, and priorities. Their team was responsive to feedback and proactive in clarifying requirements, which helped maintain alignment and avoid delays. Overall, the collaboration was strong. If anything, we believe there could be an opportunity to expand further into test automation earlier in the engagement to increase long-term efficiency. That said, this was more of an opportunity for evolution than a shortcoming, and the team was always open to feedback and continuous improvement.

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    0 of 1 UX/UI Design reviews are 5 stars
    Less than $10,000 avg. project cost

    UX/UI Design PROJECT HIGHLIGHT

    Web App UX for Lending Company

    4.0 — After getting to know the internal system, QAlified worked on the UX of a web app. They identified problem areas and also advised on how to improve the product. Read more
    Read 1 Review

    Industry Experience

    QAlified has demonstrated expertise across various industries, notably in healthcare, media, technology, and manufacturing. Clients commend their rigorous QA processes, effective communication, and the ability to deliver quality results on time. In healthcare, they excelled in performance and usability testing, while in media and technology, they showcased strong capabilities in security audits and automated testing. Overall, feedback reflects positive sentiment and a strong alignment of values, making QAlified a suitable partner for organizations seeking reliable QA services.

    Read All Reviews

    Select Industry to see insights

    Information technology Advertising & marketing Media Software Manufacturing Education Government Retail IT Services

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (3) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight QAlified's competitive pricing and excellent value for money. Feedback from multiple reviews indicates that the pricing fits budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized that QAlified's services allowed for a '25% to 35% reduction in bugs.' Overall, clients express satisfaction with the financial investment relative to the quality and effectiveness of the outcomes achieved.
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  • Tooap Logotype

    Tooap

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +4
    20% Web Development
    10% Application Testing
    10% Product Design
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Tooap, a software development company, is located in. They provide Custom Software Development and Web Development.

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  • Munir Ahmad Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9
    Lahore, Pakistan

    Services provided

    10% UX/UI Design
    10% E-Commerce Development
    10% Mobile App Development +11
    10% Other Application Development
    10% Web Design
    10% Web Development
    5% Advertising
    5% Branding
    5% Digital Strategy
    5% Ecommerce Marketing
    5% Marketing Strategy
    5% Product Marketing
    5% Public Relations
    5% Social Media Marketing

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Founded in 2007, Munir Ahmad is a small Lahore, Pakistan-based web design agency. Their services include Web Design and UX/UI Design.

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  • Web Honkers Logotype

    Web Honkers

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Branding
    10% Content Marketing +7
    10% Conversion Optimization
    10% Digital Strategy
    10% Marketing Strategy
    10% Pay Per Click
    10% Search Engine Optimization
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Branding agency Web Honkers is located in Sheridan, Wyoming. The team specializes in Branding and Marketing Strategy.

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  • My Geeks || Best Digital Marketing Company In Australia Logotype

    My Geeks || Best Digital Marketing Company In Australia

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    20% E-Commerce Development
    20% Web Development +5
    10% Digital Strategy
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Founded in 2009, My Geeks || Best Digital Marketing Company In Australia is a website development firm. The agency focuses on Web Development and E-Commerce Development.

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  • SEO Digital Solutions Logotype

    SEO Digital Solutions

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Conversion Optimization +7
    10% Digital Strategy
    10% Email Marketing
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Digital Strategy company SEO Digital Solutions is headquartered in London, England and Islamabad, Pakistan. Their services include Digital Strategy and Social Media Marketing.

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  • Sp Web Solution Logotype

    Sp Web Solution

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Custom Software Development +7
    10% Digital Strategy
    10% Mobile App Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Wearable App Development
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Established in 2011, Sp Web Solution is a Digital Strategy company. In Chandigarh, India, the team provides Digital Strategy and Social Media Marketing.

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  • twigbit technologies GmbH Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    2 - 9
    Berlin, Germany

    Services provided

    10% UX/UI Design
    25% AI Agents
    20% AI Development +4
    15% Custom Software Development
    10% AI Consulting
    10% Generative AI
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Twigbit technologies GmbH is an AI Agents company. Launched in 2018, the team provides AI Agents and Artificial Intelligence. The agency is located in Berlin, Germany.

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  • the viraltrees Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    New Delhi, India

    Services provided

    10% UX/UI Design
    20% Sales Outsourcing
    20% Social Media Marketing +5
    10% Demand Generation Marketing
    10% Digital Strategy
    10% Pay Per Click
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    The viraltrees, a social media marketing firm, is headquartered in New Delhi, India and New Delhi, India. They offer Social Media Marketing and Sales Outsourcing and were launched in 2020.

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  • Go to WebSmith Logotype

    Go to WebSmith

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    15% Mobile App Development +5
    15% Web Development
    10% API Development
    10% DevOps Managed Services
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Go to WebSmith is a small custom software development company based in Dayton, Ohio. The team provides Custom Software Development and Web Development.

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  • EpicEdits Logotype

    EpicEdits

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Custom Software Development +7
    10% Market Research
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    EpicEdits is a Market Research company. Their small team is in London, England. Their services include Market Research and Social Media Marketing.

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  • Acorn Digital Logotype

    Acorn Digital

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    20% Mobile App Development
    20% Web Development +5
    10% Branding
    10% Digital Strategy
    10% Logo
    10% Video Production
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Established in 2006, Acorn Digital is a small website development firm located in. Their team specializes in Web Development and Mobile App Development.

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  • Fajr Tecnologies Digital Marketing Agency Logotype

    Fajr Tecnologies Digital Marketing Agency

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Content Marketing
    10% Custom Software Development +7
    10% Digital Strategy
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Fajr Tecnologies Digital Marketing Agency is a Digital Strategy company founded in 2013. The firm provides Digital Strategy and Social Media Marketing, and is small.

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  • Unified Web Services Logotype

    Unified Web Services

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    15% E-Commerce Development
    15% Mobile App Development +5
    15% Web Design
    15% Web Development
    10% Branding
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Unified Web Services is a web design agency. Established in 2021, the company specializes in Web Design and Web Development.

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  • PIXELWISE CREATIVE Logotype

    PIXELWISE CREATIVE

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    20% Web Development
    10% Branding +6
    10% Content Marketing
    10% Graphic Design
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    PIXELWISE CREATIVE, a website development company, is in Rocky Hill, Connecticut and Manchester, Connecticut. Their services include Web Development and Branding.

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  • Zectron Web & IT Services Logotype

    Zectron Web & IT Services

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Custom Software Development
    10% Logo +7
    10% Low/No Code Development
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Custom software development company Zectron Web & IT Services is headquartered in Dural, Australia. The team provides Custom Software Development and Web Development.

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  • Mammoth Agency Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    2 - 9
    Whitehorse, Canada

    Services provided

    10% UX/UI Design
    10% Branding
    10% Digital Strategy +7
    10% Graphic Design
    10% Market Research
    10% Packaging Design
    10% Print Design
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Mammoth Agency, a branding agency, is in Whitehorse, Canada. Their services include Branding and Market Research.

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  • Rapid Rank Media Logotype

    Rapid Rank Media

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Conversion Optimization
    10% Digital Strategy +7
    10% Email Marketing
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Rapid Rank Media, a Digital Strategy company, was founded in 2024. The team offers Digital Strategy and Social Media Marketing.

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  • Takhail Digital Marekting Agency Logotype

    Takhail Digital Marekting Agency

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Digital Strategy
    10% E-Commerce Development +7
    10% Graphic Design
    10% Logo
    10% Mobile App Development
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Takhail Digital Marekting Agency is a Digital Strategy company. They are in Dar El Baida, Algeria. Their team offers Digital Strategy and Social Media Marketing.

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  • Crafted Pixel Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Shavington, England

    Services provided

    10% UX/UI Design
    30% Search Engine Optimization
    20% Advertising +3
    20% Web Design
    10% Branding
    10% Graphic Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    SEO agency Crafted Pixel is based in Shavington, England. Founded in 2009, the team focuses on Search Engine Optimization and Advertising.

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  • WebsiteAbility Logotype

    WebsiteAbility

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    20% Pay Per Click
    20% Search Engine Optimization +5
    10% Content Marketing
    10% Digital Strategy
    10% Ecommerce Marketing
    10% Sales Outsourcing
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    WebsiteAbility is a SEO company established in 2015. Their services include Search Engine Optimization and Pay Per Click.

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  • SEO Bolingbrook Logotype

    SEO Bolingbrook

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    20% Web Development
    10% Content Marketing +6
    10% Digital Strategy
    10% Graphic Design
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Established in 2023, SEO Bolingbrook is a website development firm. Their team specializes in Web Development and Digital Strategy.

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  • Web design company in coimbatore Logotype

    Web design company in coimbatore

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    20% Custom Software Development
    20% Mobile App Development +4
    20% Web Development
    10% Digital Strategy
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Founded in 2011, Web design company in coimbatore is a custom software development company. The team focuses on Custom Software Development and Web Development.

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  • D. Foster Marketing Logotype

    D. Foster Marketing

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    35% Branding
    25% Web Design +3
    10% Content Marketing
    10% Logo
    10% Market Research

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    D. Foster Marketing, a branding agency, was founded in 2018. The company focuses on Branding and Web Design.

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  • Schif And The City Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    2 - 9
    Edmonton, Canada

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7
    10% Graphic Design
    10% Logo
    10% Marketing Strategy
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Schif And The City is an Advertising company. Their team is located in Edmonton, Canada and focuses on Advertising and Branding.

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  • Agency S/R Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    2 - 9
    London, England

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Branding +7
    10% Content Marketing
    10% Digital Strategy
    10% Graphic Design
    10% Marketing Strategy
    10% Print Design
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Agency S/R is an Advertising company. They were founded in 2000, and their services include Advertising and Branding.

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  • Ricardo Otero Logotype

    Ricardo Otero

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% Affiliate Marketing
    10% Branding +7
    10% Content Marketing
    10% Digital Strategy
    10% Pay Per Click
    10% Performance Marketing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Ricardo Otero, a branding company, offers Branding and Digital Strategy. The firm is headquartered in Pontevedra, Spain.

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  • The Green Digital Logotype

    The Green Digital

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    30% E-Commerce Development
    30% Web Development +3
    10% Graphic Design
    10% IT Managed Services
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    The Green Digital is a website development company. They offer Web Development and E-Commerce Development and were launched in 2016.

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  • ToyonGraphics Logotype

    ToyonGraphics

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    20% Web Development
    10% Advertising +6
    10% Content Marketing
    10% E-Commerce Development
    10% Other Application Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    ToyonGraphics is a web development firm. They are headquartered in Landsberg am Lech, Germany and have small team of experts. Their services include Web Development and Advertising.

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  • Fibocolon Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Vaughan, Canada

    Services provided

    10% UX/UI Design
    35% Web Development
    20% Web Design +3
    15% Custom Software Development
    10% Advertising
    10% Branding

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Web development company Fibocolon was founded in 2021. The firm specializes in Web Development and Web Design, and is small.

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  • Web Elettronica Logotype

    Web Elettronica

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    10% Branding
    10% Content Marketing +7
    10% Digital Strategy
    10% Email Marketing
    10% Marketing Strategy
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Web Elettronica is a Cornedo Vicentino, Italy-based branding firm. The team focuses on Branding and Marketing Strategy.

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  • Studio Seja Logotype

    Studio Seja

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9

    Services provided

    10% UX/UI Design
    30% Low/No Code Development
    25% Web Development +3
    15% Web Design
    10% Custom Software Development
    10% E-Commerce Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Studio Seja, a Low/No Code Development company, is in Strasbourg, France. Founded in 2022, the team specializes in Low/No Code Development and Web Development.

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  • Cookies Technologies Logotype

    Cookies Technologies

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Branding
    10% E-Commerce Development +7
    10% Logo
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    In Coimbatore, India, Cookies Technologies is a branding company. Founded in 2016, the team provides Branding and Social Media Marketing.

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  • Diyojen Digital Solutions Logotype

    Diyojen Digital Solutions

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% CRM Consulting and SI
    10% Custom Software Development +7
    10% Graphic Design
    10% IT Managed Services
    10% Logo
    10% Mobile App Development
    10% Search Engine Optimization
    10% Web Design
    10% Web Development

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Diyojen Digital Solutions is a small SEO services firm. They provide Search Engine Optimization and Web Design and were founded in 2022.

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  • Besa Digital ApS Logotype

    Besa Digital ApS

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    2 - 9

    Services provided

    10% UX/UI Design
    10% Advertising
    10% Content Marketing +7
    10% Ecommerce Marketing
    10% Email Marketing
    10% Marketing Strategy
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    35% Usability Testing
    35% User Research
    30% UX Strategy

    Besa Digital ApS, an Advertising company, is in København, Denmark. Established in 2020, the team provides Advertising and Marketing Strategy.

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  • Weplatz Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Concepción, Chile

    Services provided

    20% UX/UI Design
    20% BI & Big Data Consulting & SI
    20% Digital Strategy +2
    20% E-Commerce Development
    20% Mobile App Development

    Focus Areas

    34% Usability Testing
    33% UX Strategy
    33% User Research

    Established in 2018, Weplatz is an UX design company. The company focuses on UX/UI Design and BI & big data consulting & SI, and is small.

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  • Synrgy Logotype

    Not yet reviewed

    $5,000+
    $300+ / hr
    2 - 9
    Mint Hill, NC

    Services provided

    20% UX/UI Design
    60% Web Design
    10% Logo +2
    5% Graphic Design
    5% Packaging Design

    Focus Areas

    34% Usability Testing
    33% UX Strategy
    33% User Research

    Synrgy is a web design agency. Their team is headquartered in Mint Hill, North Carolina. The company specializes in Web Design and UX/UI Design.

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  • Its-Ahmad Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Faisalabad, Pakistan

    Services provided

    20% UX/UI Design
    30% Web Design
    30% Web Development +2
    15% E-Commerce Development
    5% IT Strategy Consulting

    Focus Areas

    34% Usability Testing
    33% UX Strategy
    33% User Research

    Its-Ahmad is a web design company. Headquartered in Faisalabad, Pakistan, the company was established in 2016. Their services include Web Design and Web Development.

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  • tretri. Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Prishtina, Kosovo

    Services provided

    21% UX/UI Design
    21% Mobile App Development
    21% Web Development +18
    3% Web Design
    2% Advertising
    2% Branding
    2% Digital Strategy
    2% Direct Marketing
    2% Email Marketing
    2% Graphic Design
    2% Logo
    2% Market Research
    2% Marketing Strategy
    2% Mobile & App Marketing
    2% Packaging Design
    2% Pay Per Click
    2% Product Design
    2% Product Marketing
    2% SMS Marketing
    2% Search Engine Optimization
    2% Video Marketing

    Focus Areas

    33% Usability Testing
    34% UX Strategy
    33% User Research

    Tretri. Is an UX agency. The team specializes in UX/UI Design and Web Development, and the company is based in Prishtina, Kosovo.

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  • Edgepoint Creative Inc. Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    2 - 9
    Calgary, Canada

    Services provided

    10% UX/UI Design
    55% Web Design
    20% Advertising +3
    5% Conversion Optimization
    5% Marketing Strategy
    5% Search Engine Optimization

    Focus Areas

    25% Usability Testing
    50% UX Strategy
    25% User Research

    Edgepoint Creative Inc. Is a web design agency headquartered in Calgary, Canada. Their services include Web Design and Advertising.

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  • MapMyIdea Digital Design Studio Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    Freelancer
    Ciudad Colón, Costa Rica

    Services provided

    40% UX/UI Design
    40% Web Design
    10% Graphic Design +1
    10% Logo

    Focus Areas

    10% Usability Testing
    80% UX Strategy
    10% User Research

    Launched in 2019, MapMyIdea Digital Design Studio is an UX company. Located in Ciudad Colón, Costa Rica, the team offers UX/UI Design and Web Design.

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  • ZSTRONICS Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    2 - 9
    Lahore, Pakistan

    Services provided

    10% UX/UI Design
    25% Mobile App Development
    20% API Development +4
    15% Web Development
    10% Application Testing
    10% DevOps Managed Services
    10% Low/No Code Development

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    ZSTRONICS is a website development firm. Established in 2022, the firm is in Lahore, Pakistan. Their team specializes in Web Development and Mobile App Development.

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  • Artonest Technosys Logotype

    Artonest Technosys

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Mobile App Development +2
    20% Web Design
    20% Web Development

    Focus Areas

    20% Usability Testing
    50% User Research
    30% UX Strategy

    𝐖𝐞𝐥𝐜𝐨𝐦𝐞 𝐭𝐨 𝐀𝐫𝐭𝐨𝐧𝐞𝐬𝐭 𝐓𝐞𝐜𝐡𝐧𝐨𝐬𝐲𝐬, 𝐲𝐨𝐮𝐫 𝐝𝐞𝐝𝐢𝐜𝐚𝐭𝐞𝐝 𝐩𝐚𝐫𝐭𝐧𝐞𝐫

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  • Dino Code LA Logotype

    5.0 2 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Marina del Rey, CA

    Services provided

    10% UX/UI Design
    35% Custom Software Development
    25% AI Development +2
    20% Mobile App Development
    10% Web Development

    Focus Areas

    30% Usability Testing
    50% User Research
    20% UX Strategy

    DINO CODE LA is a mobile app development company praised for exceptional project management and delivering top-tier products. They stand out for their supportive approach, frequently offering entrepreneurial advice beyond traditional development, with 100% of reviews highlighting their commitment to client success and consistent communication.

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  • Sitemap Web Design Company & Hosting Qatar Logotype

    5.0 2 reviews
    $1,000+
    Undisclosed
    10 - 49
    Doha, Qatar

    Services provided

    20% UX/UI Design
    20% E-Commerce Development
    20% Search Engine Optimization +2
    20% Web Design
    20% Web Development

    Focus Areas

    20% Usability Testing
    50% User Research
    30% UX Strategy

    An award-winning web design Qatar and web hosting company in Qatar since 2011. Sitemap is the best web design company in Qatar. We offer full-service

    Read more
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  • Wharf Street Studios Ltd. Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49
    Navi Mumbai, India

    Services provided

    10% UX/UI Design
    10% AR/VR Development
    10% Architectural Design +8
    10% Branding
    10% Graphic Design
    10% Logo
    10% Packaging Design
    10% Product Design
    10% Video Production
    5% Other Design
    5% Print Design

    Focus Areas

    30% Usability Testing
    40% UX Strategy
    30% User Research

    Wharf Street Studios Ltd. specializes in creating compelling 2D animation videos, as evidenced by their work for a Qatar-based facility management firm. Reviews highlight their professionalism, effective communication, and skilled execution, resulting in successful client engagements and positive outcomes. The company's ability to deliver well-received promotional content underscores their expertise in video production services.

    See all 1 projects
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  • Ace Amaze Logotype

    Ace Amaze

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    20% UX/UI Design
    20% Graphic Design
    20% Pay Per Click +2
    20% Search Engine Optimization
    20% Web Design

    Focus Areas

    20% Usability Testing
    50% UX Strategy
    30% User Research

    Ace Amaze is a results-driven digital marketing agency based in Dehradun, India, focused on helping businesses grow through clear strategy and measurable outcomes. Founded in 2022, the company works

    Read more
    See all 1 projects
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  • Visernic Limited Logotype

    Visernic Limited

    4.5 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    20% UX/UI Design
    20% Search Engine Optimization
    20% Social Media Marketing +2
    20% Web Design
    20% Web Development

    Focus Areas

    20% Usability Testing
    50% User Research
    30% UX Strategy

    Visernic is a global information technology, software development and digital marketing agency. Our dedicated team and advanced technologies enable us to harness the latest technology for delivering

    Read more
    See all 1 projects
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  • Sarith Udhaya Logotype

    Sarith Udhaya

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    20% UX/UI Design
    20% Pay Per Click
    20% Search Engine Optimization +2
    20% Web Design
    20% Web Development

    Focus Areas

    20% Usability Testing
    50% User Research
    30% UX Strategy

    Sarith Udhaya is a Google-accredited, top-notch SEO Expert In Kerala. I have a deep Solution For All Your Digital Marketing Concerns.

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  • TEAMZLAB - Your Technology Partner Logotype

    TEAMZLAB - Your Technology Partner

    5.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    20% UX/UI Design
    20% AI Consulting
    20% Mobile App Development +2
    20% Web Design
    20% Web Development

    Focus Areas

    20% Usability Testing
    50% User Research
    30% UX Strategy

    Teamz Lab is a UK-registered digital product studio with a global footprint &mdash; delivering top-notch UI/UX design, AI-powered solutions, and scalable web &amp; mobile applications. Our

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  • Progton Technologies Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Bengaluru, India

    Services provided

    10% UX/UI Design
    20% Web Development
    10% Application Testing +7
    10% Custom Software Development
    10% IT Strategy Consulting
    10% Low/No Code Development
    10% Other IT Consulting and SI
    10% Web Design
    5% HR Consulting
    5% IT Managed Services

    Focus Areas

    30% Usability Testing
    40% User Research
    30% UX Strategy

    Established in 2015, Progton Technologies is a small software development company headquartered in Bengaluru, India. Their team offers Custom Software Development and Web Development.

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Excited
2 Qubstudio
3 Merge Rocks
4 Crafton
5 The Gradient
6 Capital Numbers
7 Creative Navy
8 Browser London
9 UX Team
10 AgileEngine
11 Flying Bisons
12 Linkup ST
13 DOOR3
14 Infinum
15 Lollypop Design Studio - A Terralogic Company

List of the Top 15 Usability Testing Firms

  1. Excited Logotype

    Excited

    $10,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    90% UX/UI Design
    35% Usability Testing
    10% Other
    View Profile Visit Website
  2. Qubstudio Logotype

    Qubstudio

    $10,000+
    $50 - $99 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    37/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7/10 Market Presence

    Service focus

    100% UX/UI Design
    33% Usability Testing
    View Profile Visit Website
  3. Merge Rocks Logotype

    Merge Rocks

    $10,000+
    $25 - $49 / hr
    10 - 49

    Ability to deliver

    35.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    60% UX/UI Design
    35% Usability Testing
    40% Other
    View Profile Visit Website
  4. Crafton Logotype

    Crafton

    $10,000+
    $50 - $99 / hr
    50 - 249
    Poznań, Poland

    Ability to deliver

    34.8/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    65% UX/UI Design
    30% Usability Testing
    35% Other
    View Profile Visit Website
  5. The Gradient Logotype

    The Gradient

    $25,000+
    $50 - $99 / hr
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    37.7/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    100% UX/UI Design
    10% Usability Testing
    View Profile Visit Website
  6. Capital Numbers Logotype

    Capital Numbers

    $25,000+
    $25 - $49 / hr
    250 - 999
    New Delhi, India

    Ability to deliver

    36.6/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  7. Creative Navy Logotype

    Creative Navy

    $5,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    35/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    100% UX/UI Design
    30% Usability Testing
    View Profile Visit Website
  8. Browser London Logotype

    Browser London

    $10,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    34.2/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    70% UX/UI Design
    35% Usability Testing
    30% Other
    View Profile Visit Website
  9. UX Team Logotype

    UX Team

    $5,000+
    $100 - $149 / hr
    50 - 249
    Franklin Lakes, NJ

    Ability to deliver

    31.4/40.0
    17.8/20 Reviews
    9.5/10 Clients & Experience
    4.1/10 Market Presence

    Service focus

    70% UX/UI Design
    50% Usability Testing
    30% Other
    View Profile Visit Website
  10. AgileEngine Logotype

    AgileEngine

    $25,000+
    $25 - $49 / hr
    1,000 - 9,999
    Boca Raton, FL

    Ability to deliver

    35.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% UX/UI Design
    25% Usability Testing
    90% Other
    View Profile Visit Website
  11. Flying Bisons Logotype

    Flying Bisons

    $50,000+
    $100 - $149 / hr
    50 - 249
    Warszawa, Poland

    Ability to deliver

    34.4/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    7/10 Market Presence

    Service focus

    100% UX/UI Design
    25% Usability Testing
    View Profile Visit Website
  12. Linkup ST Logotype

    Linkup ST

    $10,000+
    $50 - $99 / hr
    50 - 249

    Ability to deliver

    35.1/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    100% UX/UI Design
    20% Usability Testing
    View Profile Visit Website
  13. DOOR3 Logotype

    DOOR3

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    35.3/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    33% UX/UI Design
    35% Usability Testing
    67% Other
    View Profile Visit Website
  14. Infinum Logotype

    Infinum

    $50,000+
    $150 - $199 / hr
    250 - 999
    New York, NY

    Ability to deliver

    36.1/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    6.3/10 Market Presence

    Service focus

    10% UX/UI Design
    30% Usability Testing
    90% Other
    View Profile Visit Website
  15. Lollypop Design Studio - A Terralogic Company Logotype

    Lollypop Design Studio - A Terralogic Company

    $10,000+
    $25 - $49 / hr
    250 - 999
    Bengaluru, India

    Ability to deliver

    31.3/40.0
    15.4/20 Reviews
    9.9/10 Clients & Experience
    6/10 Market Presence

    Service focus

    55% UX/UI Design
    30% Usability Testing
    45% Other
    View Profile Visit Website
  16. Cosmos Studio Logotype

    Cosmos Studio

    $5,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    34.5/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    70% UX/UI Design
    25% Usability Testing
    30% Other
    View Profile Visit Website
  17. Promodo Logotype

    Promodo

    $1,000+
    $25 - $49 / hr
    250 - 999

    Ability to deliver

    35.2/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    10% UX/UI Design
    50% Usability Testing
    90% Other
    View Profile Visit Website
  18. UX Connections Logotype

    UX Connections

    $1,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    31.6/40.0
    17/20 Reviews
    10/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    65% UX/UI Design
    50% Usability Testing
    35% Other
    View Profile Visit Website
  19. Spaceberry Studio Logotype

    Spaceberry Studio

    $10,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    34.7/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    90% UX/UI Design
    22% Usability Testing
    10% Other
    View Profile Visit Website
  20. Arctic Grey, Ltd. Logotype

    Arctic Grey, Ltd.

    $75,000+
    $150 - $199 / hr
    50 - 249
    New York, NY

    Ability to deliver

    35.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    20% UX/UI Design
    45% Usability Testing
    80% Other
    View Profile Visit Website
  21. The Story | AI Development + User Experience Logotype

    The Story | AI Development + User Experience

    $10,000+
    $50 - $99 / hr
    10 - 49
    Warszawa, Poland

    Ability to deliver

    33/40.0
    17.2/20 Reviews
    9.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    50% UX/UI Design
    45% Usability Testing
    50% Other
    View Profile Visit Website
  22. Perpetual Logotype

    Perpetual

    $25,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    35.1/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% UX/UI Design
    33% Usability Testing
    70% Other
    View Profile Visit Website
  23. Commencis Logotype

    Commencis

    $25,000+
    $50 - $99 / hr
    250 - 999
    Istanbul, Türkiye

    Ability to deliver

    31.2/40.0
    15/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    30% UX/UI Design
    30% Usability Testing
    70% Other
    View Profile Visit Website
  24. Series Eight Logotype

    Series Eight

    $25,000+
    $100 - $149 / hr
    10 - 49
    London, England

    Ability to deliver

    33.8/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    25% UX/UI Design
    100% Usability Testing
    75% Other
    View Profile Visit Website
  25. League Design Agency Logotype

    League Design Agency

    $10,000+
    $50 - $99 / hr
    50 - 249
    New York, NY

    Ability to deliver

    35.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% UX/UI Design
    40% Usability Testing
    80% Other
    View Profile Visit Website
  26. VALMAX Logotype

    VALMAX

    $1,000+
    $25 - $49 / hr
    10 - 49
    Chicago, IL

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    10% UX/UI Design
    35% Usability Testing
    90% Other
    View Profile Visit Website
  27. UPQODE Logotype

    UPQODE

    $5,000+
    $100 - $149 / hr
    50 - 249
    Nashville, TN

    Ability to deliver

    37.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    10% UX/UI Design
    33% Usability Testing
    90% Other
    View Profile Visit Website
  28. ANML, INC Logotype

    ANML, INC

    $25,000+
    $150 - $199 / hr
    10 - 49
    San Jose, CA

    Ability to deliver

    36.1/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    30% UX/UI Design
    30% Usability Testing
    70% Other
    View Profile Visit Website
  29. PowerGate Software Logotype

    PowerGate Software

    $10,000+
    < $25 / hr
    250 - 999
    Hanoi, Vietnam

    Ability to deliver

    34.1/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    4.7/10 Market Presence

    Service focus

    10% UX/UI Design
    40% Usability Testing
    90% Other
    View Profile Visit Website
  30. Bricx Logotype

    Bricx

    $25,000+
    $50 - $99 / hr
    10 - 49

    Ability to deliver

    33.8/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% UX/UI Design
    20% Usability Testing
    View Profile Visit Website

Latest Usability Testing Articles

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AI Confidence Signals: A UX Framework for Telling Users When to Trust the Output (and When Not To)

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A four-tier system for telling people when an AI answer deserves their trust, when it deserves a second look, and when it needs a human in the loop before...

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The Product Design Process Explained From Start to Finish

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Learn how the product design process works from start to finish, from user research and ideation to prototyping, testing, and launch.

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UX ROI: What It Is, How to Calculate It, and How to Improve It

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Businesses can use the benefits of user-first design to improve their returns on investment, connect with their target audience, and leave room for growth.

UX Thought Leadership, Brand Identity

Usability Testing Agency FAQs

Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.

Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:

  1. Qubstudio

  2. AgileEngine

  3. Excited

  4. Infinum

  5. Creative Navy

  6. Widelab

  7. Merge Rocks

  8. Browser London

  9. Slide UX

  10. Capital Numbers

  11. Lighthouse, now Digital Product People

  12. UX studio

  13. Ailleron

  14. Digital Aptech

  15. UX Connections

Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.

Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:

  • Test planning and participant recruitment
  • Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
  • Accessibility audits and heuristic reviews
  • Eye-tracking, click-stream, and heat-map analysis
  • Competitive benchmarking and A/B testing support
  • Reporting, video highlight reels, and stakeholder workshops

Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.

A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.

User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.

  1. Match expertise to product type (e.g., mobile, SaaS, e-commerce).
  2. Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
  3. Assess their recruitment network to ensure testers mirror your target audience.
  4. Confirm tools, security protocols, and data-handling practices meet your standards.
  5. Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.

  • Guaranteed results or “one-size-fits-all” testing approach
  • Limited or unclear participant recruitment methods
  • Overreliance on automated tools without qualitative insight
  • Lack of transparent pricing or unwillingness to share sample reports
  • Minimal post-test support—findings should translate into actionable design changes

  • How do you recruit and screen participants to match our personas?
  • Which testing methodologies do you recommend for our goals—and why?
  • What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
  • How do you measure the success of a test and track improvements over time?
  • Can you share example reports or client references in our industry?
  • What is the timeline from kickoff to final presentation, and who will be our primary contact?

Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.

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