Top Usability Testing Companies
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Featured
What are Featured Providers?
Undisclosed$25 - $49 / hr10 - 49Montevideo, UruguayServices provided
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See all 20 projectsQAlified is a UX/UI design company that excels in user-centered design, delivering quality services and effective solutions for web applications. Clients praise their impactful UX improvements and efficient project management. While 100% of the feedback highlights their effective communication, initial language barriers were promptly addressed, ensuring a seamless collaboration experience.
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UndisclosedUndisclosed10 - 49Louisville, KY
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Forest Giant is a software development company. In Louisville, Kentucky, the team provides Custom Software Development and UX/UI Design.
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$25,000+$150 - $199 / hr10 - 49Lausanne, Switzerland
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Imedia.ch is a web design company. In Lausanne, Switzerland, their small team provides Web Design and Search Engine Optimization. The agency was launched in 2008.
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$10,000+$100 - $149 / hr10 - 49Nyköping, Sweden
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Tankbar is a web development firm. They specialize in Web Development and Web Design and are based in Nyköping, Sweden and Stockholm, Sweden.
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$5,000+$100 - $149 / hr10 - 49
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Small web design company WUX, is in Cuijk, Netherlands and Maastricht, Netherlands. The team provides Web Design and UX/UI Design.
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$1,000+$50 - $99 / hr10 - 49
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Devradius Inc. Is a web design company. The team specializes in Web Design and UX/UI Design and is located in Kelowna, Canada.
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$5,000+$200 - $300 / hr10 - 49Montréal, Canada
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Digital Strategy company Rank Media Agency was launched in 2010. Located in Montréal, Canada, the team specializes in Digital Strategy and Search Engine Optimization.
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$10,000+$50 - $99 / hr2 - 9
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Content Marketing company Black Raven Media LLC was founded in 2013. Headquartered in Franklin, Wisconsin, the team provides Content Marketing and Search Engine Optimization.
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Undisclosed< $25 / hr10 - 49
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SEO services firm Kytz Labs was established in 2023. The agency focuses on Search Engine Optimization and Web Design.
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Undisclosed$25 - $49 / hr2 - 9
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See all 1 projectsSwrice provides services such as setting up customizable product features, integrating payment gateways, and adding social media icons for online e-commerce stores. Overall feedback highlights their fast response and delivery times, efficient project management, and good value for cost. Clients have noted significant improvements in user convenience and increased sales following their services.
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UndisclosedUndisclosed2 - 9
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See all 1 projectsDownstreet Digital specializes in branding and digital identity creation, as evidenced by their work in designing logos, establishing brand consistency, and initiating social media presence. The reviews highlight their efficient project management and the seamless process they provide, offering good value for cost and delivering results promptly. Clients appreciate their professional approach and effective communication.
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$1,000+$50 - $99 / hr2 - 9
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DomWebs is a small Quorn, England-based web design agency. Their services include Web Design and Search Engine Optimization.
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$5,000+$100 - $149 / hr10 - 49Collingwood, Australia
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In Collingwood, Australia, AWD Digital is an user experience design company. They offer UX/UI Design and Digital Strategy.
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$5,000+$50 - $99 / hrFreelancerMiami, FL
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MindandMakr is a small Miami, Florida-based user experience design agency. Their services include UX/UI Design and Product Design.
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$5,000+$50 - $99 / hr2 - 9
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Kelective Studio is a branding firm. They are based in Rajkot, India and have small team of experts. Their services include Branding and UX/UI Design.
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$1,000+< $25 / hr10 - 49
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See all 2 projectsWebix provides comprehensive eCommerce web development services, including modern, responsive design, SEO optimization, and user-friendly management systems. Reviews emphasize their attention to detail, proactive communication, and adherence to timelines, resulting in increased sales and improved search rankings. Clients appreciate their customer support and value their commitment to creating effective, engaging platforms within budget.
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$5,000+< $25 / hr10 - 49Lalitpur, Nepal
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In Lalitpur, Nepal, Wildminds - Creative Design Agency is a Logo company. Established in 2021, the team offers Logo and Branding.
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$1,000+$50 - $99 / hrFreelancer
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Parallax Creative Web Design is a web design company. They were launched in 2014, and their services include Web Design and UX/UI Design.
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Undisclosed< $25 / hr10 - 49Karachi, Pakistan
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Web design company Siwtech SMC-Private Limited was established in 2013. The agency specializes in Web Design and Social Media Marketing.
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$50,000+$100 - $149 / hr2 - 9
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Grooic LLC, a Conversion Optimization company, is based in Sheridan, Wyoming. The team specializes in Conversion Optimization and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Parets del Vallès, Spain
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Small web development company SANTACONCHA, is in Parets del Vallès, Spain. The team provides Web Development and Digital Strategy.
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$1,000+$25 - $49 / hr2 - 9
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Business Consulting company Newt Labs was founded in 2010. The team provides Business Consulting and Business Continuity Management and is in Cambridge, England.
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$5,000+$50 - $99 / hr2 - 9Ikorodu, Nigeria
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Marketing Strategy company Paredaim Plus focuses on Marketing Strategy and Digital Strategy. They are based in Ikorodu, Nigeria.
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UndisclosedUndisclosed2 - 9
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In Noida, India, Knit Infosys is a Digital Strategy company. Their services include Digital Strategy and Social Media Marketing.
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$1,000+Undisclosed2 - 9
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ラウンドナップWebコンサルティング is a small Asaka, Japan-based web development company. The team provides Web Development and Marketing Strategy.
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$5,000+$25 - $49 / hr2 - 9Santa Fe de la Vera Cruz, Argentina
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Doha Agency is a small branding company headquartered in Santa Fe de la Vera Cruz, Argentina. Their services include Branding and UX/UI Design.
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$10,000+< $25 / hr10 - 49Kolkata, India
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ALTERNATIVE MINDS is a Kolkata, India-based custom software development company. They focus on Custom Software Development and UX/UI Design and were founded in 2014.
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$1,000+$25 - $49 / hr50 - 249Surat, India
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See all 2 projectsInfyum Studio provides branding, logo design, and eCommerce website development services. The overall feedback highlights their creativity, professionalism, and exceptional communication skills. Clients commend their dedicated project management and user-friendly deliverables, appreciating their ability to understand and fulfill project requirements effectively.
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$1,000+< $25 / hrFreelancer
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Elegant web is a website development firm. Established in 2020, the firm is located in Trutnov, Czech Republic. Their services include Web Development and Search Engine Optimization.
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$1,000+$25 - $49 / hr10 - 49Rajkot, India
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HASHKRIO TECH LLP is a custom software development firm. They were launched in 2024, and their services include Custom Software Development and Web Development.
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$5,000+$25 - $49 / hr10 - 49
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Resolution Studio is a branding agency founded in 2008. The team provides Branding and Web Design.
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UndisclosedUndisclosed10 - 49Cambridge, MA
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Manta Product Development, Inc. Is a Cambridge, Massachusetts-based Product Design company. The team offers Product Design and UX/UI Design.
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$5,000+< $25 / hr2 - 9
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Digencial is an UX design agency. They are located in Jalandhar, India and have small team of experts. Their services include UX/UI Design and Web Development.
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$1,000+$25 - $49 / hr10 - 49
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Application development firm Codebusters. Focuses on Mobile App Development and Web Development. They are headquartered in Nitra, Slovakia.
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$1,000+< $25 / hr10 - 49Yangon, Myanmar
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Digital Dots - Creative Digital Agency, a small user experience design company, is in Yangon, Myanmar. Their services include UX/UI Design and E-Commerce Development.
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$1,000+< $25 / hr10 - 49Bengaluru, India
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Apoxeo is a mobile app development firm. Launched in 2016, the agency is located in Bengaluru, India. Their team offers Mobile App Development and UX/UI Design.
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UndisclosedUndisclosed2 - 9Malmö, Sweden
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Elsewhere AB is an user experience design agency. The team offers UX/UI Design and Web Development, and the firm is in Malmö, Sweden.
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UndisclosedUndisclosed2 - 9Wuppertal, Germany
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In Wuppertal, Germany, shetani oHG is an UX company. The team provides UX/UI Design.
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UndisclosedUndisclosed2 - 9Québec, Canada
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Located in Québec, Canada, Bellerose XD is a small user experience design company. The team focuses on UX/UI Design.
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UndisclosedUndisclosed2 - 9
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Gabriela, a small user experience company, is headquartered in Amsterdam, Netherlands. The team provides UX/UI Design.
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$10,000+$25 - $49 / hr10 - 49Kyiv, Ukraine
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See all 21 projectsUitop is a distinguished UX/UI design company known for delivering high-quality digital interface designs and user-centered solutions. Across eight reviews, Uitop consistently receives praise for their professionalism, attention to detail, and exceptional project management, with approximately 100% of reviewers highlighting their effective communication and commitment to deadlines. Clients commend Uitop’s ability to translate visions into intuitive designs, showcasing their prowess in user experience and interface design.
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$25,000+$50 - $99 / hr10 - 49Bengaluru, India
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See all 3 projectsHogoco® | Design Studio is a UX/UI design company known for its expertise in User Experience Design and User-Centered Design. Reviews highlight their commitment to creativity and precision, with 100% noting their professionalism and effective project management. Clients appreciate their ability to enhance digital interface design, leading to improved user engagement and brand consistency.
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UndisclosedUndisclosed10 - 49Englewood, NJ
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ION Design is a Product Design company founded in 1994. The team offers Product Design and UX/UI Design and is located in Englewood, New Jersey.
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UndisclosedUndisclosed10 - 49München, Germany
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Neomind, a small Product Design company, is based in München, Germany. Their services include Product Design and UX/UI Design.
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UndisclosedUndisclosed10 - 49München, Germany
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Pantheon pro is a mobile app development company. The agency is in München, Germany. Their services include Mobile App Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Netanya, Israel
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Custom software development firm Mixin Software was founded in 2014. Headquartered in Netanya, Israel, the team provides Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49
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Founded in 2014, New Solutions is an user experience agency. The team specializes in UX/UI Design and Mobile App Development and is located in Gaza City, Palestine, State of.
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UndisclosedUndisclosed10 - 49Melbourne, Australia
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Ladoo is an user experience company. They were founded in 2010, and their services include UX/UI Design and Web Design.
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$1,000+$25 - $49 / hr50 - 249
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See all 3 projectsRazen Creations LLC is based in Houston, TX. We help businesses grow by creating custom websites and mobile apps. Our goal is to help companies build a strong online presence and reach more
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$1,000+< $25 / hr50 - 249
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See all 2 projectsWe are a team of 100+ professional software engineers with more than 10 years of experience in delivering superior products
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$1,000+< $25 / hr50 - 249
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See all 2 projectstwRty Software Services provides app and website development services, specializing in creating platforms with features such as real-time tracking, payment integration, and robust admin panels. The overall feedback highlights their innovative approach, commitment to customer satisfaction, timely delivery, and strong company culture, making them a highly recommended choice for development projects.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 15 Usability Testing Firms
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$25,000+$25 - $49 / hr1,000 - 9,999Boca Raton, FL
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39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$10,000+$50 - $99 / hr50 - 249L'viv, Ukraine
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39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
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39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% UX/UI Design35% Usability Testing10% Other -
$5,000+$100 - $149 / hr10 - 49London, England
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39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$100 - $149 / hr10 - 49London, England
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38.9/40.019.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
70% UX/UI Design35% Usability Testing30% Other -
$10,000+$25 - $49 / hr10 - 49Tallinn, Estonia
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38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
60% UX/UI Design35% Usability Testing40% Other -
$10,000+$50 - $99 / hr50 - 249Budapest, Hungary
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38.2/40.018.4/20 Reviews9.9/10 Clients & Experience9.9/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$1,000+$100 - $149 / hr10 - 49London, England
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36.5/40.017.8/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
65% UX/UI Design50% Usability Testing35% Other -
$5,000+$50 - $99 / hr50 - 249Gdańsk, Poland
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38/40.019.2/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
50% UX/UI Design30% Usability Testing50% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
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38.3/40.018.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
90% UX/UI Design33% Usability Testing10% Other -
$5,000+< $25 / hr250 - 999New Town, India
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$10,000+$50 - $99 / hr10 - 49L'viv, Ukraine
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38.2/40.019.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
100% UX/UI Design33% Usability Testing -
$25,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
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36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% UX/UI Design30% Usability Testing80% Other -
$10,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
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38.9/40.019.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
100% UX/UI Design22% Usability Testing -
$10,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$5,000+$25 - $49 / hr250 - 999Jaipur, India
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39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$1,000+< $25 / hr250 - 999Kolkata, India
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% UX/UI Design35% Usability Testing90% Other -
$25,000+$100 - $149 / hr10 - 49Raleigh, NC
Ability to deliver
38.4/40.019.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% UX/UI Design25% Usability Testing -
$50,000+$50 - $99 / hr50 - 249Lisboa, Portugal
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35.8/40.016.8/20 Reviews9.7/10 Clients & Experience9.3/10 Market PresenceService focus
50% UX/UI Design40% Usability Testing50% Other -
$10,000+$50 - $99 / hr50 - 249Wilmington, DE
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38.4/40.019.4/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
100% UX/UI Design20% Usability Testing -
$75,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% UX/UI Design45% Usability Testing80% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
25% UX/UI Design35% Usability Testing75% Other -
$5,000+$25 - $49 / hr10 - 49Warszawa, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% UX/UI Design50% Usability Testing80% Other -
$100,000+$50 - $99 / hr250 - 999San Francisco, CA
Ability to deliver
38.4/40.018.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
20% UX/UI Design25% Usability Testing80% Other -
$25,000+$150 - $199 / hr10 - 49San Francisco, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% UX/UI Design10% Usability Testing -
$5,000+< $25 / hr10 - 49Jaipur, India
Ability to deliver
37.7/40.018.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
25% UX/UI Design70% Usability Testing75% Other -
$50,000+$150 - $199 / hr250 - 999New York, NY
Ability to deliver
39/40.019/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% UX/UI Design30% Usability Testing90% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
38.6/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
30% UX/UI Design33% Usability Testing70% Other -
$10,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
36.9/40.017.2/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% UX/UI Design30% Usability Testing -
$10,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% UX/UI Design30% Usability Testing20% Other
Latest Usability Testing Articles
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Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Usability Testing Agency FAQs
Looking for a usability testing agency but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a usability testing agency, from pricing and services to results and red flags.
Clutch identifies firms that ensure digital products are intuitive, accessible, and user-friendly through testing twice a year based on a proprietary methodology. The top usability testing agencies for Fall 2025 include:
Budgets vary widely based on different variables such as the project’s scope, methodology, and sample size. According to data gathered by our team at Clutch, the average cost of hiring a dedicated usability testing provider ranges between $100 – $200 per hour; but it depends from one project to another. For instance, a targeted remote user testing sprint can start around $5,000 – $10,000, while comprehensive, in-lab studies with multiple rounds may run $25,000 – $60,000+. Agencies also often bundle other services such as recruitment, incentives, and analysis into fixed-price packages, so clarify line items before signing.
Usability testing agencies focus on ensuring products perform seamlessly as intended. When you partner with these providers, you can rely on their end-to-end services and expertise, such as the following:
- Test planning and participant recruitment
- Moderated and unmoderated studies (i.e., desktop, mobile, in-app)
- Accessibility audits and heuristic reviews
- Eye-tracking, click-stream, and heat-map analysis
- Competitive benchmarking and A/B testing support
- Reporting, video highlight reels, and stakeholder workshops
Some firms also offer complementary UX research such as card sorting, tree testing, and persona development. When searching for the ideal usability testing partner, ensure they have a proven track record in the services you require.
A usability testing company evaluates how real users interact with your digital product—websites, apps, software, or prototypes—through structured sessions. Testers observe, record, and analyze user behavior to identify pain points, navigation issues, and accessibility barriers. These specialized firms then deliver a prioritized list of findings and recommendations, helping product teams refine design, improve conversions, and boost overall customer satisfaction.
User testing platforms provide the infrastructure for recording remote sessions, while an agency delivers end-to-end research strategy, expert moderation, deep analysis, and actionable recommendations. Many businesses use both: software for data capture and an agency for strategic interpretation.
- Match expertise to product type (e.g., mobile, SaaS, e-commerce).
- Review case studies and verified client testimonials on Clutch to assess the measurable impact of their work—higher conversions, lower support tickets, etc.
- Assess their recruitment network to ensure testers mirror your target audience.
- Confirm tools, security protocols, and data-handling practices meet your standards.
- Schedule a discovery call to gauge communication style and cultural fit; iterative research requires tight collaboration.
- Guaranteed results or “one-size-fits-all” testing approach
- Limited or unclear participant recruitment methods
- Overreliance on automated tools without qualitative insight
- Lack of transparent pricing or unwillingness to share sample reports
- Minimal post-test support—findings should translate into actionable design changes
- How do you recruit and screen participants to match our personas?
- Which testing methodologies do you recommend for our goals—and why?
- What deliverables will we receive (e.g., raw recordings, highlight reels, prioritized roadmap)?
- How do you measure the success of a test and track improvements over time?
- Can you share example reports or client references in our industry?
- What is the timeline from kickoff to final presentation, and who will be our primary contact?
Specialized agencies bring seasoned UX researchers, proven processes, and diverse participant panels, reducing bias and accelerating insights. They also handle logistics—recruitment, incentives, and equipment—so your product team can focus on implementation.