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Top Answering Services for the Automotive Industry

Ratings Updated: September 19, 2026
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95 Companies

Industry: Automotive
Inbound Services: Answering services

Best Answering Services for Automotive Industries

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    Moneypenny USA Logotype

    Moneypenny USA

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    250 - 999
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

    See all 53 projects

    Reviews mention Professional

    Clients consistently highlight Moneypenny USA's professionalism, noting their reliable service and effective communication. One client emphasized that their calls were answered and handled with professionalism, contributing to positive patient feedback. The ease of transition and responsiveness of the team, particularly praising the sales representative, Amy, further underscores the company's commitment to professional service. Overall, the sentiment reflects high satisfaction with Moneypenny's professional approach to call management.
    • Answering Service for Medical Office
      5.0 Jul 30, 2019

      Working with Moneypenny is the best decision I have made. We never worry about missed calls. We have gotten great feedback from our patients; their call was answered and dealt with professionally.

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    5 of 7 Answering services reviews are 5 stars
    Less than $10,000 avg. project cost

    Answering services Experience

    Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.

    Read Most Recent Review
    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
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    AnswerFirst Logotype

    AnswerFirst

    4.2 24 reviews
    Verified
    Undisclosed
    Undisclosed
    250 - 999
    Tampa, FL

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.

    See all 24 projects

    Reviews mention Accessible

    Clients have reported a highly positive sentiment regarding AnswerFirst's accessibility. One client noted, 'They are always there when we need it,' highlighting their reliability in answering calls and providing timely support. Additionally, the service's affordability was mentioned as a strength, reinforcing the company's commitment to being accessible. Overall, clients appreciate the consistent availability and responsiveness, which has significantly contributed to customer satisfaction.
    • Answering Services for Small Manufacturing Company
      4.0 Aug 12, 2017

      They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations.

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    7 of 24 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Inbound Calling Support for IT Company

    4.5 — Read more
    Read 24 Reviews

    Industry Experience

    AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.

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    Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technology

    Average Project Cost Breakdown

    Less than $10,000 (21) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.
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  • FlairsTech Logotype

    4.6 10 reviews
    Premier Verified Clutch Guarantee
    $50,000+
    < $25 / hr
    1,000 - 9,999
    Montréal, Canada

    Services provided

    15% Call Center Services
    20% IT Managed Services
    15% Application Management & Support +4
    15% Custom Software Development
    15% Customer Service Outsourcing
    10% AI Development
    10% Enterprise App Modernization

    Focus Areas

    100% Answering services

    FlairsTech is a highly regarded company specializing in Contact Center Services and Customer Support Services. With consistently high customer satisfaction rates, often above 97%, and improved call capture rates exceeding 90%, they deliver exceptional Call Handling and Inbound Call Center solutions. Reviewers consistently praise their professionalism, adaptability, and alignment with company values, noting that they provide good value for cost.

    See all 10 projects

    Reviews mention Transparent

    Clients have praised FlairsTech for their transparency in project management, particularly highlighting the effectiveness of their project manager, Ezz, who ensures that all stakeholders are kept informed. One client noted, 'He manages customer expectations and keeps the support, R&D, and customer on the same page with all details transparent across the stakeholders.' Overall, the sentiment regarding transparency is positive, with clients appreciating the clear communication and alignment throughout the project.
    • Staff Augmentation for Software Company
      3.5 May 24, 2023

      Ezz is amazing as a project manager. He manages customer expectations and keeps the support, R&D and customer on the same page with all details transparent across the stakeholders. Flairstech provides quality support and Project management resources.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, FlairsTech has received positive feedback for their expertise in software development and effective collaboration. A client from LeagueSuite highlighted improvements in site performance and the successful delivery of new features, noting the team's strong technical skills and timely project management. Overall, clients express satisfaction with FlairsTech's value for cost and have not identified areas for improvement, indicating a high level of confidence in their services.
    Read 1 Recent Review
    2 of 2 Answering services reviews are 5 stars
    Unknown avg. project cost

    Answering services Experience

    FlairsTech has received overwhelmingly positive feedback for their Answering services, with 95% of clients reporting significant improvements in call capture rates and customer service metrics. Clients appreciate the company's professionalism, effective communication, and ability to seamlessly integrate with their teams. Notably, one reviewer highlighted a rise in call capture from 50-70% to above 90%. Overall, 100% of reviewers mention satisfaction with the value for cost and a strong cultural alignment, though minor initial growing pains were acknowledged.

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    Average Project Cost Breakdown

    $200,000 to $999,999 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight FlairsTech's competitive pricing and strong value for money. One client noted that their pricing 'fit our budget and offered good value for the cost,' while another emphasized that FlairsTech's pricing model was 'unique and fit well' with their budgeting needs. Overall sentiment across reviews indicates satisfaction with the cost-effectiveness of FlairsTech's services, reinforcing their reputation as a reliable partner that delivers quality outcomes without compromising financial expectations.
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  • MarKam Solutions Logotype

    5.0 9 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +2
    20% Sales Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    65% Answering services
    20% Virtual receptionist
    15% Inbound appointment scheduling

    MarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.

    See all 9 projects
    3 of 3 Answering services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    MarKam Solutions has received overwhelmingly positive feedback for their Answering services, with 100% of clients highlighting their operational efficiency and customer satisfaction improvements. Clients reported an average customer satisfaction score increase of 25% and a sales conversion rate rise of 7%. Key strengths include their adaptability, in-depth industry knowledge, and effective communication, noted by all reviewers. No significant areas for improvement were mentioned, underscoring their effectiveness as a trusted outsourcing partner.

    Read Most Recent Review
    5 of 5 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Logistics & Supply Chain Company

    5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read more
    Read 5 Reviews

    Industry Experience

    MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.

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    Select Industry to see insights

    Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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  • Valoris Center Logotype

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    15% CRM Consulting and SI

    Focus Areas

    57% Answering services
    43% Virtual receptionist

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support. Clients, such as the Quality Manager of BRT SPA, highlighted their impressive reaction time to needs and understanding of customer requirements. The company was praised for its good cultural fit and value for cost. Overall, the sentiment is highly favorable, with no noted areas for improvement at this time.
    Read 1 Recent Review
    1 of 1 Answering services reviews is 5 stars
    Unknown avg. project cost

    Answering services Experience

    Valoris Center has received overwhelmingly positive feedback for its answering services, with a 95% SLA performance on phone support and 99% on email. Clients commend their resilience and professionalism, achieving a CSAT of 92% and a First Contact Resolution rate exceeding 86%. Notably, less than 3% of calls are abandoned, reflecting their effective service. Clients appreciate their customer-centric approach and timely delivery, with suggestions for more proactive digital consultancy. Overall, Valoris demonstrates strong expertise and reliability in enhancing client satisfaction.

    Read Most Recent Review

    Industry Experience

    Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.

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    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • ROI CX Solutions Logotype

    4.8 4 reviews
    Premier Verified
    $50,000+
    Undisclosed
    1,000 - 9,999
    American Fork, UT

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +4
    15% Finance & Accounting Outsourcing (FAO)
    10% Content Moderation Services
    10% Data Annotation Services
    5% HR Outsourcing

    Focus Areas

    50% Answering services
    40% Inbound appointment scheduling
    10% Virtual receptionist

    ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.

    See all 4 projects
    1 of 3 Answering services reviews are 5 stars
    1 new review for Answering services in past 6 months
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    ROI CX Solutions has received overwhelmingly positive feedback in their Answering Services, with approximately 90% of reviewers noting their professionalism, empathy, and efficiency in handling calls. Clients particularly praised their ability to manage high call volumes while improving patient experiences and operational metrics, such as a 25% reduction in response time and improved customer satisfaction scores. The company demonstrates strong project management and flexibility, although some clients suggested opportunities for proactive training initiatives.

    Read Most Recent Review
    1 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Medical Marijuana Co

    4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read more
    Read 3 Reviews

    Industry Experience

    ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.

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    Select Industry to see insights

    Hospitality & leisure Retail Consumer products & services Medical

    View projects from:

    Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
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  • ExpertCallers Logotype

    4.8 35 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Princeton, NJ

    Services provided

    10% Call Center Services
    15% Corporate Photography
    15% Customer Service Outsourcing +6
    10% Back Office Outsourcing
    10% Corporate Travel Management
    10% Finance & Accounting Outsourcing (FAO)
    10% Graphic Design
    10% Logo
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    ExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.

    See all 35 projects
    11 of 24 reviews are 5 stars
    16 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 24 times in the past 6 months

    In reviews from the past six months, ExpertCallers has received overwhelmingly positive feedback for their professionalism and responsiveness. Clients noted significant improvements in customer satisfaction, lead conversion rates, and operational efficiency. For instance, DKC Wooden Cabinetry highlighted faster response times and a more organized appointment scheduling process, while Auto Holic Detailers reported a 40% increase in bookings. Clients appreciated the team's ability to integrate seamlessly with their operations, with many expressing satisfaction with the overall service quality and communication. Areas for improvement mentioned were related to enhanced reporting and analytics.
    Read 24 Recent Reviews
    9 of 21 Call Center Services reviews are 5 stars
    17 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Cabinetry Company

    5.0 — ExpertCallers provided call center services for a cabinetry company. The team handled lead qualification, appointment scheduling, customer follow-ups, inquiry management, and record maintenance. Read more
    Read 21 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (9) $200,000 to $999,999 (7) Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    ExpertCallers is frequently praised for its competitive pricing and overall value for money. Clients noted that the company's pricing fit their budgets and provided good value, with one stating it was a 'great culture fit' as well. Many reviews highlighted the significant improvements in response times and customer engagement, attributing these successes to ExpertCallers' effective service. Overall, clients expressed high satisfaction with the return on investment, citing measurable growth in leads and sales conversions.
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    United States (13) Poland (5) Canada (2) Türkiye (1) Tanzania (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website
  • CCIG Group Logotype

    4.9 23 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Wrocław, Poland

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.

    See all 23 projects
    3 of 3 Answering services reviews are 5 stars
    2 new reviews for Answering services in past 6 months
    $1,000,000 – $9,999,999 avg. project cost

    Answering services Experience

    CCIG Group has garnered predominantly positive feedback for their Answering Services, with clients praising their comprehensive call management, lead verification, and customer support capabilities. Notably, 90% of reviewers reported improved response times and enhanced customer satisfaction. Key strengths include their operational reliability and flexibility, successfully managing high call volumes and improving conversion rates. Clients particularly appreciate their proactive communication and adaptability, resulting in long-term partnerships across various industries. Overall, CCIG Group is recognized for delivering significant value and maintaining high service standards.

    Read Most Recent Review
    15 of 16 Call Center Services reviews are 5 stars
    12 new reviews for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Medical Company

    5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read more
    Read 16 Reviews

    More responsive than most other service providers

    CCIG Group is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    Poland (14) Germany (3) Czech Republic (1) France (1)

    This provider is fluent in 25 languages:

    • Albanian
    • Azerbaijani
    • Bulgarian
    • Croatian
    • Czech
    • Danish
    • Dutch
    • English
    • Estonian
    • Finnish
    • French
    • German
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  • SummitNext Logotype

    4.7 5 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Services provided

    15% Call Center Services
    25% Customer Service Outsourcing
    20% AI Development +3
    20% Sales Outsourcing
    10% Back Office Outsourcing
    10% Content Moderation Services

    Focus Areas

    50% Answering services
    40% Virtual receptionist
    10% Inbound appointment scheduling

    SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.

    See all 5 projects

    Reviews mention Understands their clients' needs

    Client feedback highlights SummitNext's strong understanding of their needs, as evidenced by their adaptability and proactive communication. One client noted their impressive ability to align with specific requirements, while another emphasized the company's commitment to timely deliveries and high-quality outcomes. Overall, the sentiment is highly positive, with clients appreciating the tailored approach and effective integration of feedback, thereby reinforcing a strong partnership.
    • Social Media Management for Sales Technology Company
      5.0 Mar 8, 2023

      Understanding of the local nuances into client's complaint buckets was a key outcome. Their culture and willingness to strike for the best for the client were impressive. They were always on top of the project throughout the entire process, very proactive with a 'can-do' attitude.

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    Industry Experience

    SummitNext has demonstrated expertise across various industries, including financial services, eCommerce, and marketing. Clients commend their agility, responsiveness, and ability to meet specific needs, particularly in recruitment and lead generation. In financial services, they excel in providing qualified candidates and effective employee management. In eCommerce, their prompt support during seasonal ramp-ups has received positive feedback. Overall, the sentiment is highly favorable, especially for companies seeking recruitment and operational support.

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    Select Industry to see insights

    Financial services eCommerce Consulting

    Average Project Cost Breakdown

    $50,000 to $199,999 (2)

    What Clients Have Said

    Overall, clients perceive SummitNext as offering good value for money, aligning well with their budgetary constraints. Feedback highlights competitive pricing and a strong culture fit, with one client noting, 'Pricing fits our budget' and another mentioning 'Good value for cost.' However, there are suggestions for improvement in pricing as company needs increase. The sentiment is predominantly positive, emphasizing the company's ability to deliver quality services at reasonable rates.
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    Malaysia (3) Taiwan (1) Singapore (1)

    This provider is fluent in 11 languages:

    • Mandarin
    • English
    • Russian
    • Japanese
    • Korean
    • Cantonese
    • Tamil
    • Urdu
    • Ukrainian
    • Thai
    • Filipino

    This provider is available in 1 time zone:

    • Universal Coordinated Time (UTC)
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  • Pathway Communications Logotype

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    50 - 249
    Markham, Canada

    Services provided

    30% Call Center Services
    35% IT Managed Services
    20% Cybersecurity +1
    15% Cloud Consulting & SI

    Focus Areas

    50% Answering services
    30% Virtual receptionist
    20% Inbound appointment scheduling

    IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.

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  • Welsend Logotype

    4.9 11 reviews
    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Services provided

    30% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% CRM Consulting and SI

    Focus Areas

    70% Answering services
    30% Inbound appointment scheduling

    Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

    See all 11 projects
    5 of 6 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Call Support for Hotel Chain

    5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read more
    Read 6 Reviews

    Average Project Cost Breakdown

    $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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    China (5) Germany (1)
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  • Global Bilgi Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    30% Call Center Services
    20% Corporate Training & Coaching
    20% Customer Service Outsourcing +2
    15% HR Outsourcing
    15% IT Managed Services

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Global Bilgi is a distinguished provider of Contact Center Services, specializing in Customer Support, Telemarketing, and both Inbound and Outbound Call Center functions. Reviewers highlight their professionalism, with approximately 90% noting their strong project management skills and transparency. Clients commend their ability to consistently exceed KPIs, despite slightly higher pricing compared to competitors.

    See all 3 projects

    Reviews mention Reasonable pricing

    Clients have consistently praised Global Bilgi for their reasonable pricing, noting it as a key factor in their long-term partnerships. One client highlighted, "Global Bilgi has a great combination of price, service quality, and process transparency," indicating that their pricing is competitive while maintaining high service standards. Overall, the sentiment is positive, with clients appreciating the value received in relation to costs, which has contributed to successful project outcomes.
    • Telesales & Customer Service for Telecommunications Company
      5.0 Apr 7, 2021

      Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets.

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    2 of 2 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Telecom Service Provider

    5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
    Read 2 Reviews

    Industry Experience

    Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.

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    Select Industry to see insights

    Consumer Products Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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  • Global Response Logotype

    4.5 9 reviews
    $50,000+
    Undisclosed
    1,000 - 9,999
    Margate, FL

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    15% IT Managed Services

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.

    See all 9 projects
    3 of 9 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service and Order Processing for Retail Company

    5.0 — Read more
    Read 9 Reviews

    Industry Experience

    Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.

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    Select Industry to see insights

    Financial services Hospitality & leisure Retail Real estate Business services Healthcare

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.
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    View projects from:

    Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
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  • Servixer, LLC Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY

    Services provided

    10% Call Center Services
    30% Transcription
    25% Social Media Marketing +3
    15% Digital Strategy
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    63% Answering services
    37% Inbound appointment scheduling

    Servixer, LLC is a transcription and quality assurance company known for delivering top-notch and accurate transcriptions. With a focus on excellence and attention to detail, 100% of reviewers praised their timely delivery and adherence to project requirements, noting no areas for improvement. Their commitment to quality ensures successful partnerships with their clients.

    See all 1 projects

    Industry Experience

    Servixer, LLC has received positive feedback primarily within the Advertising & Marketing sector. Clients commend their expertise in transcription, quality assurance, and innovative marketing solutions. Notable strengths include timely delivery, attention to detail, and alignment with client values. The overall sentiment within this industry is highly favorable, indicating that potential clients in advertising and marketing can expect a reliable partner in Servixer, LLC.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted that Servixer, LLC offers competitive pricing that aligns well with their budget, making them a preferred choice over other companies. One reviewer highlighted their 'high ratings' and 'great culture fit' as additional reasons for selection. Overall, feedback indicates that the value provided, particularly in transcription and quality assurance services, meets or exceeds expectations, with no reported areas for improvement regarding cost-effectiveness.
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  • Quantanite Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +2
    20% Sales Outsourcing
    10% Transcription

    Focus Areas

    100% Answering services

    Quantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned.

    See all 4 projects

    Reviews mention Easy to work with

    Clients consistently highlight Quantanite's ease of collaboration, noting that their teams integrate seamlessly. One client remarked, "It would be hard to pinpoint where our team ends and theirs begins," emphasizing the strong partnership. Additionally, feedback reflects Quantanite's flexibility and accommodation in meeting urgent project needs, with clients appreciating their readiness to provide extra support as required. Overall, the sentiment is highly positive regarding their cooperative approach.
    • Menu Programming for Food Delivery Company
      5.0 Feb 10, 2021

      It would be hard to pinpoint where our team ends and theirs begins. We work as if we are one team. All of the Quantanite employees have been very easy to work with and easily trained on our systems.

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    Industry Experience

    Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.

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    Select Industry to see insights

    Software Food & Beverages

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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    United States (2) Canada (1) England (1)
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  • Northern Lights Technology Development Logotype

    Northern Lights Technology Development

    5.0 6 reviews
    $5,000+
    $25 - $49 / hr
    250 - 999

    Services provided

    10% Call Center Services
    10% Application Management & Support
    10% Application Testing +7
    10% Custom Software Development
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Sales Outsourcing
    10% UX/UI Design
    10% Web Development

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Northern Lights Technology Development is a software development company specializing in custom solutions such as hotel management systems, RPA software, MES systems, and WMS. The company consistently receives positive feedback, with 100% of reviewers praising their professional talent, effective communication, and problem-solving capabilities. Clients highlight their ability to streamline operations, improve efficiency, and provide reliable, high-quality services.

    See all 6 projects

    Reviews mention High-quality work

    Clients consistently commend Northern Lights Technology Development for delivering high-quality work. One review highlights their 'high-quality implementation experience' in warehouse management, while another praises their 'reliable quality and standardized services' during custom app development. The company's commitment to understanding client needs and providing effective solutions is frequently noted, with clients expressing willingness to collaborate again in the future, reflecting an overall positive sentiment regarding the quality of their services.
    • Warehouse Management System Development for Trade Company
      5.0 Jan 6, 2022

      They had a perfect service and provided a high-quality software system. Besides, the company cared about our use feeling in the use of the system and sent questionnaires to learn about the problems found by our various departments and personnel in the using process to constantly improve the popularity of the system.

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    • IT Services & Tech Support for Software Dev Company
      5.0 Nov 8, 2021

      They control the project in real-time with reliable quality and standardized services.

      Read Full Review
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    Industry Experience

    Northern Lights Technology Development has received positive feedback across various industries, including Hospitality & Leisure, Manufacturing, Logistics & Supply Chain, Automotive, and Financial Services. Clients commend their expertise in developing operational systems, such as hotel management and RPA software, which significantly enhance efficiency and reduce errors. Overall, the sentiment is highly favorable, highlighting strengths in communication, customization, and project management, making them a suitable partner for businesses seeking technological advancement in these sectors.

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    Select Industry to see insights

    Hospitality & leisure Manufacturing Logistics & Supply Chain Automotive Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praised Northern Lights Technology Development for delivering high-quality solutions at competitive prices, highlighting their effective communication and professional team. One client noted the 'appropriate price' for their tailored services, while another emphasized the 'high-quality implementation experience.' Overall, the feedback reflects a strong sentiment regarding the company's value for money, with no significant complaints about pricing or service quality.
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    Tianjin, China (4) Suzhou, China (1) Beijing, China (1)
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  • Verbatim Virtual Receptionists Logotype

    4.8 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , England

    Services provided

    68% Call Center Services
    12% Sales Outsourcing
    10% Back Office Outsourcing +1
    10% Customer Service Outsourcing

    Focus Areas

    24% Answering services
    58% Virtual receptionist
    18% Inbound appointment scheduling

    Verbatim Virtual Receptionists is a Contact Center Services provider specializing in call handling and customer support services. The company receives positive feedback for its seamless integration with client systems and proactive service improvements, with nearly 100% satisfaction. Clients appreciate their professional receptionists, with 90% highlighting their impressive call management and personal touch. Responsive to feedback, Verbatim excels in enhancing customer service efficiency.

    See all 2 projects

    Reviews mention Personable

    Clients have consistently praised Verbatim Virtual Receptionists for their personable and approachable nature. One client noted, 'The personal touch they have is impressive,' highlighting their understanding of business goals. Additionally, feedback emphasized their responsiveness to client input, reinforcing a strong, communicative relationship. Overall, the sentiment reflects a high level of satisfaction with the team's ability to connect and engage effectively with clients.
    • Call-Answering for Education Software Developers
      4.5 Apr 21, 2020

      The personal touch they have is impressive. The team is personable and approachable. They understand our business and our goals.

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    1 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Overflow Call Handling for Outsourcer

    5.0 — An IT outsourcer hired Verbatim Visual Receptionists to answer calls from its clients. They automatically create call tickets with the relevant information, which they integrate into the CRM Read more
    Read 2 Reviews

    Industry Experience

    Verbatim Virtual Receptionists has received positive feedback across various industries, notably IT outsourcing and software development. Clients commend their adaptability, professionalism, and quality of service, with specific praise for their ability to efficiently manage overflow calls and filter low-priority inquiries. The overall sentiment is highly favorable, particularly for businesses seeking to improve customer service and operational efficiency. Their proficiency in CRM integration and responsiveness to client feedback further enhances their reputation as a reliable partner in these sectors.

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    Select Industry to see insights

    IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently highlight Verbatim Virtual Receptionists' cost-effectiveness and value for money. One client noted their affordable pricing coupled with flexible integration services, which impressed decision-makers. Another stated they invest between $5,000-$6,000 annually, emphasizing satisfaction with the time saved and improved focus on customer support. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided, with clients appreciating the personal touch and responsiveness to feedback.
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  • Ec3 Logotype

    4.8 5 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Durban, South Africa

    Services provided

    45% Call Center Services
    35% Customer Service Outsourcing
    10% Back Office Outsourcing +2
    5% Direct Marketing
    5% Social Media Marketing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Ec3 is a specialized call center services provider focusing on customer support, inbound and outbound call center activities, and customer care services. Across reviews, 100% of clients commend Ec3's exceptional execution, innovative problem-solving, and personable approach, highlighting their ability to consistently exceed expectations and achieve high conversion and retention rates. Their owner-led management ensures personalized client relationships and outstanding service delivery.

    See all 5 projects

    Reviews mention Exceptional results

    Ec3 has received exceptional feedback from clients, particularly for their high productivity and quality results. One client highlighted their ability to consistently deliver ahead of schedule and respond effectively to needs. They praised Ec3's professional culture, knowledgeable staff, and strong project management. Overall, clients have noted that Ec3 not only meets but exceeds expectations, establishing themselves as a world-class provider in their market.
    • Sales Outsourcing & Mktg for Offshoring Services Co
      5.0 Jan 20, 2024

      Ec3 achieved great results for us in all regions, with high productivity, performance, and quality of results. As a result, we kept increasing the size of the projects with EC3 whom always responded extremely professionally to our requirements. We were impressed how well set up they´re and how much they invest in training their staff, also, they manage their projects very tightly, they have the systems, the infrastructure, the people and the culture to do it.

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    3 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Credit Card Provider

    5.0 — Ec3 provided call center services for a credit card provider. The team was responsible for contacting leads from different pipelines and converting them into loans. Read more
    Read 4 Reviews

    Industry Experience

    Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.

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    Select Industry to see insights

    Financial services IT Services Energy & natural resources Telecommunications

    View projects from:

    South Africa (3) Andorra (1) Australia (1)
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  • LiveAdmins Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Services provided

    25% Call Center Services
    25% AI Development
    20% Customer Service Outsourcing +2
    15% AI Consulting
    15% Generative AI

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    LiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.

    See all 1 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    LiveAdmins has received positive feedback for their Answering services, with 100% of reviewers appreciating the human-centric approach, emphasizing responsiveness and effective communication. Clients highlight the expertise in handling customer inquiries without reliance on AI, which aligns well with audience preferences. The ongoing partnership with clients since 2017 showcases their reliability and commitment to service excellence, with no reported areas for improvement.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Chat Support Services for Solar Solutions Company

    5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read more
    Read 1 Review

    Industry Experience

    LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.

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    Select Industry to see insights

    Other industries
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  • Intellink Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.

    See all 6 projects

    Reviews mention Dedicated

    The feedback regarding Intellink highlights their dedication to project success, as evidenced by their commitment to delivering on promises and providing attentive service. A client noted their eagerness for new projects and effective communication through a dedicated project manager, which facilitated smooth collaboration. Overall, the sentiment is positive, with clients appreciating their dedication despite being a young company, suggesting a strong potential for growth and reliability in delivering quality results.
    • Data Annotation for Business Intelligence Solution Provider
      5.0 Nov 5, 2020

      They delivered what they promised. Intellink is a young company that’s hungry for new projects. They try to perform their very best and are dedicated to their work.

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    Industry Experience

    Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.

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    Select Industry to see insights

    Research IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.
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  • Buraq IT Station Logotype

    Buraq IT Station

    4.8 3 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    15% Call Center Services
    20% Back Office Outsourcing
    15% Web Development +5
    10% Logo
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    80% Answering services
    10% Inbound appointment scheduling
    10% Virtual receptionist

    Buraq IT Station offers comprehensive Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews highlight their commitment to quality, attention to detail, and ability to enhance operational efficiency through effective project management. Clients appreciate their responsiveness, professionalism, and dedication to continuous improvement, which result in increased customer satisfaction and cost savings.

    See all 3 projects

    Industry Experience

    Buraq IT Station has demonstrated expertise primarily in the Media industry, providing effective website development, SEO, and content creation services. Clients have praised their innovative solutions, timely project management, and commitment to customer satisfaction. Overall sentiment is positive, highlighting their ability to enhance user experience and drive measurable outcomes. Organizations in the Media sector seeking reliable digital solutions may find Buraq IT Station particularly well-suited for their needs.

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    Select Industry to see insights

    Media

    Average Project Cost Breakdown

    What Clients Have Said

    Buraq IT Station is noted for providing good value for money, with clients emphasizing that their pricing aligns well with budgets. One client specifically highlighted the company's pricing as a key factor in their selection, indicating they received good value for the cost. Overall, clients express satisfaction with the financial aspect of their services, appreciating the balance between quality and affordability.
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  • ChatPandas Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    ChatPandas specializes in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Email support. The reviews reflect a 100% positive sentiment, highlighting their exceptional agent training, process improvements, and leadership integrity. Notably, they expanded a client's business hours to 24/7 and supported a project generating $15 million in bookings.

    See all 2 projects

    Reviews mention High-quality work

    Clients have consistently praised ChatPandas for delivering high-quality work, particularly highlighting the impressive training provided to their agents. One client noted the 'quality of the agents' and the 'integrity of the leadership team,' underscoring their commitment to meeting client needs. Additionally, measurable outcomes such as increased chat approval scores and improved customer experience further reflect the positive sentiment surrounding the company's performance. Overall, the feedback indicates a strong alignment with client expectations and project goals.
    • Customer Service Outsourcing for Cabinet Supplier
      5.0 May 12, 2026

      The quality of the agents and how much training they provide to ensure that our needs are met. The integrity of the leadership team is amazing.

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    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    In the last six months, client feedback on ChatPandas has been overwhelmingly positive, highlighting their effective customer support and operational excellence. Clients praised the team's ability to meet goals, improve customer experience, and their commitment to agent training and morale. Notably, one client reported an expansion of service hours and a significant increase in bookings due to ChatPandas' support. Areas for improvement mentioned include simplifying processes to enhance efficiency, but overall, clients view ChatPandas as an invaluable partner.
    Read 2 Recent Reviews
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    ChatPandas excels in providing comprehensive answering services, as evidenced by a successful $15 million booking pilot and 24/7 support expansion for a peer-to-peer RV rental company. Client feedback highlights their effective communication, promptness, and a commendable agent work environment, contributing to high customer satisfaction. Overall, reviews indicate a positive sentiment, with no reported significant areas for improvement, showcasing ChatPandas as a reliable partner in scaling customer support operations.

    Read Most Recent Review

    Industry Experience

    ChatPandas has demonstrated expertise in the Recreation and Consumer Products & Services industries. In Recreation, they excelled in customer support management, significantly increasing business hours and generating $15 million in bookings. In Consumer Products, they improved customer experience through efficient call and chat handling, leading to better approval scores. Overall, clients praised their high agent morale, effective training, and proactive approach to project management, making them a strong partner in both sectors.

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    Select Industry to see insights

    Consumer products & services
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  • LTS Global Digital Services Logotype

    4.8 3 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Hanoi, Vietnam

    Services provided

    20% Call Center Services
    20% Content Moderation Services
    20% Data Annotation Services +2
    20% IT Managed Services
    20% Robotics Process Automation

    Focus Areas

    100% Answering services

    LTS Global Digital Services is a data annotation and AI training data labeling company praised for its professional and timely project management. With a 100% success rate and high accuracy, clients commend their responsiveness and experience. However, some reviewers suggest improvements in pricing transparency. Overall, 100% of feedback highlights their professionalism and delivery accuracy.

    See all 3 projects

    Reviews mention Timely

    Overall sentiment regarding LTS Global Digital Services' timeliness is highly positive. Clients consistently report that the company meets deadlines without fail. One client emphasized that LTS GDS 'has not failed its proposed timeline, not even once,' while another noted that items were delivered 'on time' with prompt responses and timely updates throughout the project. This reliability in meeting schedules has contributed significantly to client satisfaction and trust.
    • Data Annotation Services for AI Company
      4.5 Nov 1, 2023

      Items were delivered on time, and response is usually prompt. Updates were also provided in the timely fashion during the duration of the project.

      Read Full Review
    • Data Labeling Services for AI Training Data Provider
      5.0 Oct 11, 2023

      LTS GDS has not failed its proposed timeline, not even once. They consistently deliver items on time, responding promptly to all our needs. Their project management skills are exceptional, ensuring that deadlines are always met.

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    Industry Experience

    LTS Global Digital Services has demonstrated strong expertise primarily in the Information Technology and IT Services sectors, specifically within the AI industry. Clients have praised their professionalism, timely project delivery, and high-quality outputs, achieving over 90% accuracy in data annotation. Strengths include a strong focus on project management and transparent communication. Overall sentiment indicates high satisfaction, making LTS a suitable partner for projects requiring AI training data and data annotation services.

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    Select Industry to see insights

    IT Services Information technology

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with LTS Global Digital Services' pricing, noting that it fits within their budgets and provides good value for the cost. One client highlighted that the company offered a competitive price that aligned with their financial expectations. However, there were suggestions for a more transparent pricing structure to facilitate quicker cost understanding without lengthy discussions. Overall, the sentiment regarding cost and value is positive, emphasizing effective service delivery at a reasonable price.
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    South Korea (1) Singapore (1)
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  • Premier BPO Logotype

    4.1 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Clarksville, TN

    Services provided

    14% Call Center Services
    30% Back Office Outsourcing
    16% Customer Service Outsourcing +3
    15% Finance & Accounting Outsourcing (FAO)
    15% PEO/Employee Leasing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

    See all 4 projects

    Reviews mention Easy to work with

    Clients consistently express that Premier BPO is easy to work with, highlighting their effective communication and quick response times. One client noted, 'Premier BPO is very quick to offer solutions,' and another emphasized, 'We love working with Premier BPO.' The overall sentiment is highly positive, with clients appreciating the seamless integration into their operations and the strong customer service provided.
    • Virtual Assistant for IT Company
      5.0 Aug 12, 2017

      We love working with Premier BPO. They are great at working with customers. It has been 10 years.

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    Industry Experience

    Premier BPO has demonstrated expertise across several industries including Manufacturing, IT Services, and various other sectors. Clients noted their strengths in efficiency, quality communication, and the ability to save time and costs. Overall sentiment reflects strong satisfaction, particularly within IT Services, where revenue growth was highlighted. Manufacturing clients appreciated operational ease, while feedback from other sectors revealed reliable service and accurate processing. This provider is well-suited for businesses seeking back office support across diverse domains.

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    Select Industry to see insights

    Manufacturing IT Services

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures.
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    Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)
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  • Infosearch BPO Services Pvt. Ltd. Logotype

    5.0 5 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Chennai, India

    Services provided

    20% Call Center Services
    50% Data Annotation Services
    30% Back Office Outsourcing

    Focus Areas

    45% Answering services
    40% Inbound appointment scheduling
    15% Virtual receptionist

    Infosearch BPO Services Pvt. Ltd. is a customer service center specializing in call center services, including telephonic support and data verification. The company received positive feedback, with clients noting their timely delivery and responsiveness. Impressively, 100% of reviewers highlighted client satisfaction and effective project management as key strengths.

    See all 5 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Web Design Services for Data Mgmt Company

    5.0 — Infosearch BPO Services Pvt. Ltd. provides call center services and website design for a data management company. The team handles 60,000 data verification and augmentation calls monthly. Read more
    Read 1 Review

    Industry Experience

    Infosearch BPO Services Pvt. Ltd. has garnered positive feedback across various industries, including Retail, Financial Services, and Business Services. Clients commend their expertise in data management, website development, and call center services, noting their responsiveness, timely delivery, and cost-effectiveness. Retail clients emphasize their support services and problem-solving approach, while Financial Services clients appreciate their innovative website designs. Overall, they demonstrate strong capabilities and client satisfaction, making them a suitable choice for companies in these sectors.

    Read All Reviews

    Select Industry to see insights

    Retail Financial services Business services

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Infosearch BPO Services Pvt. Ltd. as offering good value for cost, with one CFO noting their selection was based on 'good value for cost.' Another client emphasized that their pricing fit the budget and aligned with company values. Overall, feedback indicates a strong sentiment regarding the company's affordability and ability to deliver quality services within budget, with consistent praise for their responsiveness and timely project management.
    Read All Reviews
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  • Adentcom Contact Center & BPO Logotype

    Adentcom Contact Center & BPO

    4.9 6 reviews
    Undisclosed
    < $25 / hr
    50 - 249

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    40% Answering services
    60% Virtual receptionist

    Adentcom Contact Center & BPO specializes in providing comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center, and Telemarketing Services. Reviews highlight their professionalism, responsiveness, and adaptability, with 100% of clients noting their effective communication and commitment to client success. Their ability to tailor services to specific business needs is frequently praised.

    See all 6 projects

    Reviews mention Experienced

    Adentcom Contact Center & BPO has received positive feedback regarding their experienced team, particularly in delivering high-quality appointment setting services. A client highlighted the professionalism and adaptability of their agents, noting that communication was efficient and issues were resolved promptly. The client's goals were met, and the quality of meetings was praised. Overall, the sentiment reflects a strong satisfaction with Adentcom's performance and expertise, with no significant areas for improvement identified.
    • Appointment Setting Services for Call Center Services Co
      5.0 Jul 21, 2025

      They are very professional, and their experience is evident in the results. They also don't have any issues adapting to different situations, such as systems that were required to be used.

      Read Full Review
    Read All Reviews
    3 of 3 Answering services reviews are 5 stars
    Unknown avg. project cost

    Answering services Experience

    Adentcom Contact Center & BPO has received overwhelmingly positive feedback for their Answering services, with 100% of clients expressing satisfaction with their expertise, professionalism, and communication. Clients highlighted the seamless integration of services, effective handling of Spanish-speaking callers, and a commitment to meeting specific project goals. Notable strengths include responsiveness, adaptability, and a strong customer-centric approach, with no reported areas for improvement. The overall sentiment reflects a reliable and dedicated partner in the contact center space.

    Read Most Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Adentcom Contact Center & BPO's excellent value for money, noting their competitive pricing and alignment with project budgets. One client praised their 'good value for cost,' while another emphasized that their pricing fit well within budget constraints. Overall, feedback indicates a strong sentiment towards the company's ability to deliver quality services at a reasonable price, making them a favorable choice for various business needs.
    Read All Reviews

    View projects from:

    Charlotte, North Carolina (1) Concord, New Hampshire (1) Los Angeles, California (1) Greenwood Village, Colorado (1) Lancaster, Pennsylvania (1) Gulf Breeze, Florida (1)
    View Profile
  • Right Path Global Services Logotype

    5.0 2 reviews
    $10,000+
    < $25 / hr
    2 - 9
    Pune, India

    Services provided

    10% Call Center Services
    30% Finance & Accounting Outsourcing (FAO)
    20% Accounting +2
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Right Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.

    See all 2 projects

    Industry Experience

    Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.

    Read All Reviews

    Select Industry to see insights

    Automotive

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.
    Read All Reviews
    View Profile
  • Covent Informatics Logotype

    5.0 3 reviews
    $10,000+
    $50 - $99 / hr
    10 - 49
    Hyderabad, India

    Services provided

    10% Call Center Services
    10% Corporate Training & Coaching
    10% Custom Software Development +11
    10% Customer Service Outsourcing
    10% E-Commerce Development
    10% Mobile App Development
    10% UX/UI Design
    10% Web Design
    10% Web Development
    2% HR Consulting
    2% HR Outsourcing
    2% PEO/Employee Leasing
    2% Recruiting
    2% Staffing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Covent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.

    See all 3 projects

    Industry Experience

    Covent Informatics has demonstrated expertise primarily in the Manufacturing industry, providing effective inventory and warehouse management systems. Clients have noted significant reductions in paperwork and improved productivity, with a reported efficiency increase of 12% monthly. The provider's commitment to timely project delivery and cost-effectiveness has garnered positive feedback. Overall, the sentiment is favorable, particularly for manufacturers seeking streamlined operations and reliable technical support.

    Read All Reviews

    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have consistently praised Covent Informatics for their cost-effectiveness, noting that their services are approximately 40% less expensive than competitors. One client highlighted the significant value derived from their investment, as the implemented systems enhanced productivity and operational efficiency. Overall, feedback reflects a positive sentiment regarding the balance of cost and quality, with clients feeling they received substantial value for their expenditure.
    Read All Reviews
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  • TaskUs Logotype

    Not yet reviewed

    $50,000+
    < $25 / hr
    10,000+
    Santa Monica, CA

    Services provided

    30% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +5
    10% Content Moderation Services
    5% AI Development
    5% Compliance Consulting
    5% Data Annotation Services
    5% Generative AI

    Focus Areas

    100% Answering services

    TaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • Outcess Solutions Logotype

    4.0 1 review
    $1,000+
    $25 - $49 / hr
    250 - 999
    Lagos, Nigeria

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Cloud Consulting & SI +2
    20% Customer Service Outsourcing
    20% IT Managed Services

    Focus Areas

    100% Answering services

    Outcess Solutions provides call management services and customer service analytics. Their ability to handle over 200 weekly calls, ensure efficient communication, and deliver detailed analytics reports has been highlighted positively. Clients are particularly impressed by their adeptness in remote work and the professional handling of customer inquiries, which directly led to increased walk-in patients and booked appointments.

    See all 1 projects
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  • Centro Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Winchester, VA

    Services provided

    15% Call Center Services
    30% HR Outsourcing
    15% Customer Service Outsourcing +5
    10% CRM Consulting and SI
    10% IT Managed Services
    10% Sales Outsourcing
    5% Back Office Outsourcing
    5% ERP Consulting and SI

    Focus Areas

    60% Answering services
    40% Inbound appointment scheduling

    Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.

    Read more
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  • HRH Next Services Pvt. Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Hyderabad, India

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    20% Sales Outsourcing +1
    10% Digital Strategy

    Focus Areas

    40% Answering services
    40% Virtual receptionist
    20% Inbound appointment scheduling

    HRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • EOSGlobe Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10,000+
    Thane, India

    Services provided

    35% Call Center Services
    30% Business Consulting
    20% Robotics Process Automation +2
    10% Financial Consulting
    5% Back Office Outsourcing

    Focus Areas

    45% Answering services
    40% Inbound appointment scheduling
    15% Virtual receptionist

    EOSGlobe, a call center company, was established in 2003. Based in Thane, India and Lewes, Delaware, the team focuses on Call Center Services and Business Consulting.

    Read more
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  • Mplus Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Zagreb, Croatia

    Services provided

    30% Call Center Services
    20% AI Development
    20% HR Consulting +3
    10% Customer Service Outsourcing
    10% Digital Strategy
    10% Recruiting

    Focus Areas

    30% Answering services
    40% Inbound appointment scheduling
    30% Virtual receptionist

    Founded in 2007, Mplus is a call center company. Their team provides Call Center Services and Artificial Intelligence.

    Read more
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  • The Telemarketing Company Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    50 - 249
    Brighton, England

    Services provided

    40% Call Center Services
    40% Sales Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    40% Answering services
    60% Inbound appointment scheduling

    Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.

    Read more
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  • Naqvix Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    San Ramon, CA

    Services provided

    10% Call Center Services
    15% Mobile App Development
    15% Web Development +6
    10% AI Agents
    10% Application Management & Support
    10% Back Office Outsourcing
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% Social Media Marketing

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    Established in 2017, Naqvix is an app development company. The firm offers Mobile App Development and Web Development, and is small.

    Read more
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  • Gatestone & Co. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    100% Answering services

    Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.

    Read more
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  • Global Dispatch Management Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    Bethpage, NY

    Services provided

    35% Call Center Services
    65% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Knoah Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Henderson, NV

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    Knoah is a Henderson, Nevada-based telephone answering service. Their services include Call Center Services.

    Read more
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  • DialDesk Logotype

    DialDesk

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    DialDesk is a large Noida, India-based call center. The team provides Call Center Services and Customer Service Outsourcing.

    Read more
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  • PrimeSync Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    250 - 999
    Columbus, OH

    Services provided

    45% Call Center Services
    25% AI Development
    15% Back Office Outsourcing +1
    15% Customer Service Outsourcing

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    PrimeSync offers Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center tasks. Based on client reviews, PrimeSync is praised for its effective project management, timely delivery, and the quality and convenience of its remote workforce, leading to increased collections and reduced workload for clients. The seamless integration of their services is highlighted as a significant benefit.

    View Profile
  • TalkAgent Logotype

    TalkAgent

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    30% Inbound appointment scheduling
    20% Virtual receptionist

    TalkAgent is a call center. They were founded in 2007, and their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • XELEO by Benefit Partner GmbH Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    50 - 249
    Sankt Pölten, Austria

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    60% Answering services
    20% Inbound appointment scheduling
    20% Virtual receptionist

    Benefit Partner GmbH, a midsize phone answering service, is in Sankt Pölten, Austria. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • The Call Gurus Logotype

    The Call Gurus

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    20% Call Center Services
    50% Sales Outsourcing
    25% Customer Service Outsourcing +1
    5% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Sales Outsourcing company The Call Gurus was founded in 2018. The agency focuses on Sales Outsourcing and Customer Service Outsourcing.

    Read more
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  • MultiLang International Logotype

    MultiLang International

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    30% Answering services
    60% Inbound appointment scheduling
    10% Virtual receptionist

    Founded in 2020, MultiLang International, a midsize call center, is headquartered in Ottawa, Canada and Beirut, Lebanon. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • Omada One Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    250 - 999
    Makati, Philippines

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Serviced offices International Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Chatswood, Australia

    Services provided

    100% Call Center Services

    Focus Areas

    40% Answering services
    50% Virtual receptionist
    10% Inbound appointment scheduling

    Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.

    Read more
    View Profile
  • The-Connections Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Pune, India

    Services provided

    40% Call Center Services
    20% Customer Service Outsourcing
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing
    5% Accounting
    5% Business Consulting

    Focus Areas

    50% Answering services
    30% Virtual receptionist
    20% Inbound appointment scheduling

    The-Connections is a call center. Launched in 2011, the agency is based in Pune, India and Pune, India. Their services include Call Center Services and Customer Service Outsourcing.

    Read more

    More responsive than most other service providers

    The-Connections is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • TEKS SOLUTIONS LLC Logotype

    TEKS SOLUTIONS LLC

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Sales Outsourcing +2
    10% Accounting
    10% Business Consulting

    Focus Areas

    70% Answering services
    20% Inbound appointment scheduling
    10% Virtual receptionist

    TEKS SOLUTIONS LLC is a Back Office Outsourcing company in Arlington, Texas. Their services include Back Office Outsourcing and Call Center Services.

    Read more
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  • Ultracomms Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Portchester, England

    Services provided

    100% Call Center Services

    Focus Areas

    51% Answering services
    49% Virtual receptionist

    Answering service Ultracomms was founded in 2004. The firm provides Call Center Services, and is small.

    Read more
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  • Nakama Tech Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Nairobi, Kenya

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    20% Sales Outsourcing +5
    10% Back Office Outsourcing
    10% Content Moderation Services
    5% Data Annotation Services
    5% Document Digitization & Management
    5% IT Staff Augmentation

    Focus Areas

    60% Answering services
    40% Inbound appointment scheduling

    Nakama Tech is a Nairobi, Kenya-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Dispatching Answering Service Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Lahore, Pakistan

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    10% Branding

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    Dispatching Answering Service is a call center company. In Lahore, Pakistan, the company provides Call Center Services and Customer Service Outsourcing.

    Read more
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Welsend
2 FlairsTech
3 MarKam Solutions
4 Valoris Center
5 Global Bilgi
6 Global Response
7 ROI CX Solutions
8 Servixer, LLC
9 SummitNext
10 Quantanite
11 Northern Lights Technology Development
12 ExpertCallers
13 Verbatim Virtual Receptionists
14 CCIG Group
15 Ec3

Best Answering Services for Automotive Industries

  1. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Call Center Services
    70% Answering services
    70% Other
    View Profile Visit Website
  2. FlairsTech Logotype

    FlairsTech

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Montréal, Canada

    Ability to deliver

    34.3/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  3. MarKam Solutions Logotype

    MarKam Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Ability to deliver

    32.6/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    5/10 Market Presence

    Service focus

    30% Call Center Services
    65% Answering services
    70% Other
    View Profile Visit Website
  4. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    32.2/40.0
    17/20 Reviews
    8.2/10 Clients & Experience
    7/10 Market Presence

    Service focus

    50% Call Center Services
    57% Answering services
    50% Other
    View Profile Visit Website
  5. Global Bilgi Logotype

    Global Bilgi

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    30.9/40.0
    15.6/20 Reviews
    5.7/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Call Center Services
    50% Answering services
    70% Other
    View Profile Visit Website
  6. Global Response Logotype

    Global Response

    $50,000+
    Undisclosed
    1,000 - 9,999
    Margate, FL

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    6.9/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    50% Answering services
    80% Other
    View Profile Visit Website
  7. ROI CX Solutions Logotype

    ROI CX Solutions

    $50,000+
    Undisclosed
    1,000 - 9,999
    American Fork, UT

    Ability to deliver

    30.7/40.0
    17.2/20 Reviews
    3.9/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    20% Call Center Services
    50% Answering services
    80% Other
    View Profile Visit Website
  8. Servixer, LLC Logotype

    Servixer, LLC

    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY

    Ability to deliver

    23.5/40.0
    16.2/20 Reviews
    2.4/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Call Center Services
    63% Answering services
    90% Other
    View Profile Visit Website
  9. SummitNext Logotype

    SummitNext

    $1,000+
    < $25 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Ability to deliver

    32.2/40.0
    15.8/20 Reviews
    9.3/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  10. Quantanite Logotype

    Quantanite

    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Ability to deliver

    30.3/40.0
    15.6/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    20% Call Center Services
    100% Answering services
    80% Other
    View Profile Visit Website
  11. Northern Lights Technology Development Logotype

    Northern Lights Technology Development

    $5,000+
    $25 - $49 / hr
    250 - 999

    Ability to deliver

    31.7/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  12. ExpertCallers Logotype

    ExpertCallers

    $1,000+
    < $25 / hr
    250 - 999
    Princeton, NJ

    Ability to deliver

    31.4/40.0
    20/20 Reviews
    1.8/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  13. Verbatim Virtual Receptionists Logotype

    Verbatim Virtual Receptionists

    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , England

    Ability to deliver

    32.5/40.0
    15.6/20 Reviews
    8.5/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    68% Call Center Services
    24% Answering services
    32% Other
    View Profile Visit Website
  14. CCIG Group Logotype

    CCIG Group

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Wrocław, Poland

    Ability to deliver

    25.2/40.0
    20/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    40% Call Center Services
    40% Answering services
    60% Other
    View Profile Visit Website
  15. Ec3 Logotype

    Ec3

    $10,000+
    < $25 / hr
    50 - 249
    Durban, South Africa

    Ability to deliver

    28/40.0
    15.8/20 Reviews
    7.1/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    45% Call Center Services
    35% Answering services
    55% Other
    View Profile Visit Website
  16. LiveAdmins Logotype

    LiveAdmins

    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Ability to deliver

    27.2/40.0
    16.4/20 Reviews
    5.1/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    25% Call Center Services
    35% Answering services
    75% Other
    View Profile Visit Website
  17. Intellink Logotype

    Intellink

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    30.5/40.0
    16.2/20 Reviews
    9.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    33% Answering services
    75% Other
    View Profile Visit Website
  18. Buraq IT Station Logotype

    Buraq IT Station

    $5,000+
    $25 - $49 / hr
    50 - 249

    Ability to deliver

    22.3/40.0
    16.2/20 Reviews
    2.1/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Call Center Services
    80% Answering services
    85% Other
    View Profile Visit Website
  19. ChatPandas Logotype

    ChatPandas

    $1,000+
    < $25 / hr
    250 - 999
    Dubai, United Arab Emirates

    Ability to deliver

    21.6/40.0
    17/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    50% Answering services
    80% Other
    View Profile Visit Website
  20. LTS Global Digital Services Logotype

    LTS Global Digital Services

    $5,000+
    < $25 / hr
    50 - 249
    Hanoi, Vietnam

    Ability to deliver

    20.8/40.0
    15.8/20 Reviews
    0.7/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    20% Call Center Services
    100% Answering services
    80% Other
    View Profile Visit Website
  21. Premier BPO Logotype

    Premier BPO

    $1,000+
    < $25 / hr
    250 - 999
    Clarksville, TN

    Ability to deliver

    22/40.0
    13/20 Reviews
    2.1/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    14% Call Center Services
    100% Answering services
    86% Other
    View Profile Visit Website
  22. Infosearch BPO Services Pvt. Ltd. Logotype

    Infosearch BPO Services Pvt. Ltd.

    $1,000+
    < $25 / hr
    250 - 999
    Chennai, India

    Ability to deliver

    16.6/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    45% Answering services
    80% Other
    View Profile Visit Website
  23. Adentcom Contact Center & BPO Logotype

    Adentcom Contact Center & BPO

    Undisclosed
    < $25 / hr
    50 - 249

    Ability to deliver

    16.6/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    40% Answering services
    60% Other
    View Profile Visit Website
  24. Right Path Global Services Logotype

    Right Path Global Services

    $10,000+
    < $25 / hr
    2 - 9
    Pune, India

    Ability to deliver

    21/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  25. Covent Informatics Logotype

    Covent Informatics

    $10,000+
    $50 - $99 / hr
    10 - 49
    Hyderabad, India

    Ability to deliver

    20.2/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Call Center Services
    33% Answering services
    90% Other
    View Profile Visit Website
  26. TaskUs Logotype

    TaskUs

    $50,000+
    < $25 / hr
    10,000+
    Santa Monica, CA

    Ability to deliver

    11.6/40.0
    0/20 Reviews
    1.7/10 Clients & Experience
    10/10 Market Presence

    Service focus

    30% Call Center Services
    100% Answering services
    70% Other
    View Profile Visit Website
  27. Outcess Solutions Logotype

    Outcess Solutions

    $1,000+
    $25 - $49 / hr
    250 - 999
    Lagos, Nigeria

    Ability to deliver

    12.1/40.0
    0/20 Reviews
    6.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% Call Center Services
    100% Answering services
    80% Other
    View Profile Visit Website
  28. Centro Logotype

    Centro

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Winchester, VA

    Ability to deliver

    10.5/40.0
    0/20 Reviews
    4.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    15% Call Center Services
    60% Answering services
    85% Other
    View Profile Visit Website
  29. HRH Next Services Pvt. Ltd. Logotype

    HRH Next Services Pvt. Ltd.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Hyderabad, India

    Ability to deliver

    7.8/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    40% Call Center Services
    40% Answering services
    60% Other
    View Profile Visit Website
  30. EOSGlobe Logotype

    EOSGlobe

    $1,000+
    Undisclosed
    10,000+
    Thane, India

    Ability to deliver

    6.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website

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