Top BPO Companies in Romania
8 Leaders 15 Contenders
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List of the Top Romania BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves RomaniaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.-
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves RomaniaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Reliable
Clients consistently highlight Connext's reliability in their services, noting their commitment to building strong partnerships. One client emphasized that Connext's recruiting and management processes are dependable, efficiently matching highly talented candidates to their needs. Additionally, the account management team is always accessible, ensuring smooth operations and prompt resolution of any issues. Overall, the sentiment reflects a strong trust in Connext's ability to deliver consistent and high-quality support, contributing positively to client satisfaction and business growth.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Serves RomaniaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Detail-oriented
Clients consistently praised MarKam Solutions for their detail-oriented approach, highlighting their structured methodology and data-driven decisions. One client noted their 'attention to detail and excellent communication skills,' which facilitated timely task completion. Another emphasized their 'very structured and detail-oriented' management style, which contributed to significant improvements in customer satisfaction and operational efficiency. Overall, the sentiment regarding their attention to detail is overwhelmingly positive, indicating a strong alignment with client needs.-
Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024What did you find most impressive or unique about this company? Attention to detail and excellent communication skills between our company and MarKam. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
More responsive than most other service providers
Get in TouchMarKam Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 15 projectsValoris Center is a customer support and call center services provider known for handling customer interactions, technical support, outbound sales, and lead management. Clients commend them for their professionalism, flexibility, and alignment with company values. Approximately 85% of reviews highlight their timely delivery and proactive approach, while 90% emphasize high customer satisfaction scores. Some mention a need for improvement in personnel turnover and attention to detail.
Reviews mention Flexible
Clients consistently commend Valoris Center for their flexibility in adapting to unique business needs and operational demands. One client highlighted their 'flexibility and easiness in understanding our business needs,' while another noted Valoris as a 'flexible partner' capable of managing peaks in service demand. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating their proactive approach and ability to adjust strategies in response to evolving project requirements.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Outbound Call Center Service for Automobile Company
5.0 Feb 21, 2023We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.
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Call Center Services for Consumer Products Company
5.0 Nov 9, 2021Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
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Call Center Services for Delivery App
5.0 Sep 24, 2021Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
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Call Center Services for Optics Co
5.0 Mar 12, 2025The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills.
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Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$10,000+$200 - $300 / hr10 - 49Măgurele, Romania
Services provided
70% Sales Outsourcing10% Account-Based Marketing10% CRM Consulting and SI +1 service10% Email MarketingSee all 3 projectsTANDA Digital is a strategic marketing and sales consultancy specializing in email campaigns, LinkedIn outreach, and sales strategy. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting their personalized service and dedication to building long-term relationships. While their AI copywriting could be improved, clients appreciate their expertise, responsiveness, and ability to facilitate significant business growth.
Reviews mention Puts the customer first
TANDA Digital has received positive feedback for its customer-centric approach, with clients noting their dedication and care throughout the engagement. One client highlighted the team's impressive support in implementing outreach strategies, resulting in increased response rates and pipeline growth. The commitment to providing valuable insights and feedback on sales meetings further demonstrates TANDA Digital's focus on putting the customer first, fostering a collaborative and effective partnership.-
Email & Social Media Marketing for Design Firm
5.0 Oct 1, 2026We’re impressed by how much they care. Their dedication to understanding our needs and ensuring our satisfaction stands out in our collaboration. They consistently prioritize our objectives and work diligently to meet them, which has significantly contributed to the success of our partnership.
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3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
TANDA Digital has received positive feedback over the past six months, with clients praising their deep understanding of business needs and effective outreach strategies. One CEO highlighted their ability to enhance sales skills and close deals through personalized coaching and support. Clients noted TANDA Digital's commitment to over-delivering on deadlines and maintaining transparent communication. However, some suggested improvements in condensing complex information and refining AI-generated content. Overall, sentiment reflects satisfaction and a strong recommendation for long-term partnerships.Was this helpful?
Industry Experience
TANDA Digital has received positive feedback primarily from the Advertising & Marketing and Business Services industries. Clients highlighted their expertise in sales strategy, outreach, and personalized support, praising their ability to deliver measurable results, such as increased leads and improved sales techniques. The overall sentiment reflects TANDA Digital's strong culture fit, commitment to client success, and deep understanding of industry-specific challenges, making them a valuable partner in driving business growth and refining marketing strategies.
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Advertising & marketing Business servicesWas this helpful?
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This provider is fluent in 3 languages:
- English
- French
- Romanian
This provider is available in 8 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Mountain Standard Time (MST)
- Universal Coordinated Time (UTC)
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves RomaniaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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UndisclosedUndisclosed250 - 999Serves RomaniaServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
Reviews mention Professional
Remote Team Solutions has received consistently positive feedback regarding their professionalism. Clients highlighted their accountability, timely responses, and commitment to delivering a world-class experience. For example, one review noted their project management team was 'always accountable, exact, and on time,' while another emphasized their 'timely, communicative and professional' approach. Overall, clients expressed high satisfaction with the company's integrity, culture, and dedication to understanding and meeting their specific needs.-
Outsourcing & Recruitment for HR Company
5.0 Nov 17, 2023They were timely, communicative and professional. The quality of the kick off meeting was impressive.
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Remote Employee Recruitment for Digital Mktg & Web Dev Co
5.0 Aug 10, 2023From the very beginning, their team demonstrated a deep understanding of our unique needs. Their meticulous approach to screening and vetting candidates ensured that every individual presented was not only a match on paper but also a potential fit for our specific work dynamics. It's evident that they prioritize building strong, lasting partnerships with their clients. Their excellence, professionalism, and commitment have exceeded my highest expectations.
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Customer Service Outsourcing for Pest Control Co
5.0 May 21, 2025The project management team at Remote Team Solutions is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world class experience.
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0 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Remote Team Solutions has received positive feedback in recent reviews, highlighting their impressive talent acquisition capabilities and effective project management. Clients noted an increased close rate and successful appointment setting, attributing this success to the dedicated team members, particularly praising Gustavo's efforts. While generally satisfied, one client suggested that the hiring process could occasionally feel rushed. Overall, the sentiment is highly favorable, emphasizing Remote Team Solutions' strong cultural fit and commitment to client needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Serves RomaniaServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
Reviews mention Flexible
TECHSPEED INC has received positive feedback regarding their flexibility in adapting to client needs. One client highlighted their impressive adaptability and responsiveness to new product challenges, noting, "I truly appreciated their flexibility." Another client emphasized their ability to integrate seamlessly with existing systems, stating that their flexibility was a decisive factor in choosing them as a partner. Overall, the sentiment reflects a strong appreciation for TECHSPEED INC's willingness to be accommodating and helpful throughout the engagement.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The willingness to remain flexible and helpful was impressive.
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Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
40% Customer Service Outsourcing35% Content Moderation Services25% Data Annotation ServicesSee all 5 projectsConectys is a business process outsourcing company specializing in content moderation, multilingual customer service, and technical support services. Reviews highlight their strong project management, proactive communication, and ability to meet key performance indicators, with over 96% KPI achievement. While generally praised for responsiveness and global reach, some reviews suggest improvements in workflow tools and issue flagging.
1 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Conectys has received positive feedback over the last six months, with clients highlighting their timely and responsive project management. One client noted their impressive multilingual support capabilities and flexibility in scaling operations. Another emphasized the effectiveness of their leadership team, achieving over 96% of KPIs. However, some clients suggested improvements in automation and quicker issue flagging. Overall, the sentiment reflects satisfaction with Conectys's service delivery and alignment with client needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Conectys is frequently noted for providing good value for the cost, as several clients highlighted that their pricing fit within budget while still delivering quality service. For instance, a client from a financial services company remarked that Conectys offered good value for their multilingual support. Another review emphasized that Conectys was chosen for their competitive pricing and alignment with project needs, reinforcing the overall sentiment of cost-effectiveness and value.Was this helpful?
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This provider is fluent in 13 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+Undisclosed50 - 249București, Romania
Services provided
85% Call Center Services15% Customer Service OutsourcingCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +2 services10% Call Center Services10% IT Staff AugmentationSee all 23 projectsMercatus is a lead generation company specializing in B2B campaigns, offering services like appointment setting, outreach, and brand awareness. The majority of feedback is positive, with approximately 90% of clients highlighting their effective communication and project management. Notably, Mercatus achieved an 89% meeting acceptance rate in some campaigns and significantly increased client visibility and engagement. While a few clients suggested areas for improvement, most praised Mercatus for their professionalism and responsiveness.
Industry Experience
Mercatus has demonstrated expertise across various sectors including Information Technology, Retail, Manufacturing, and Financial Services. Clients consistently praise their effectiveness in lead generation and customer outreach, highlighting impactful campaigns particularly in B2B contexts. The overall sentiment reflects a strong appreciation for their project management, communication, and adaptability, with notable success in enhancing visibility and engagement in the markets they serve. Companies in need of targeted lead generation strategies, especially in IT and retail, would find Mercatus a suitable partner.
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Financial services Information technology Consulting IT Services Engineering Retail Consumer Products Construction Manufacturing Human Resources Software eCommerceWas this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 24 languages:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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See All Locations (2)București, Romania
Calea Mosilor 25
București, Romania 03016710 - 15
+359 888 290 100
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$25,000+$25 - $49 / hr50 - 249Cluj-Napoca, Romania
Services provided
50% Employer of Record (EOR) Services40% Back Office Outsourcing5% HR Outsourcing +1 service5% Recruitment Process OutsourcingXTENSOS is an Employer of Record (EOR) Services company established in 2014. The midsize team offers Employer of Record (EOR) Services and Back Office Outsourcing.
Read moreSee All Locations (2)Cluj-Napoca, Romania
37 Strada Regele Ferdinand
Cluj-Napoca, Romania 40039476 - 100
+40 748 891 891
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$100,000+Undisclosed10,000+București, Romania
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
50% Customer Service Outsourcing30% Call Center Services20% Back Office OutsourcingSee all 9 projectsIntelligentBee is a versatile IT and support services company with expertise in customer support, technical development, and IT management. The company consistently receives high praise for its responsiveness, flexibility, and ability to deliver high-quality work on time, with around 90% of reviews highlighting these strengths. Clients appreciate IntelligentBee's ability to integrate seamlessly into existing teams and its dedication to maintaining high satisfaction rates. A few reviews mention areas for improvement in documentation and coordination, but overall, feedback is overwhelmingly positive.
Industry Experience
IntelligentBee has demonstrated expertise across multiple industries, including financial services, automotive, information technology, media, and customer support. In financial services, they enhance customer support efficiency; in automotive, they provide accurate data entry services; in IT, they build comprehensive software solutions with a focus on customer satisfaction. Their impact is underscored by high-quality service delivery, responsiveness, and adaptability, making them a compelling choice for clients in these sectors seeking reliable technical and customer support.
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Automotive Media IT Services Software Financial services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight IntelligentBee's competitive pricing and strong value for money. For example, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another emphasized their substantial monthly investment, stating it was significantly less than they would pay in a higher-cost market, reinforcing their overall satisfaction with the investment. Overall, feedback indicates that IntelligentBee delivers quality services that meet or exceed client expectations relative to their costs.Was this helpful?
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$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingSee all 4 projectsFSPGlobal is a business process outsourcing (BPO) company specializing in multilingual customer support, help desk services, and staff augmentation. The company has received overwhelmingly positive feedback, with clients highlighting their operational excellence, scalability, and value for cost. Approximately 100% of reviews commend their adaptability and customer-centric approach, emphasizing their proficiency in improving customer satisfaction and operational efficiency.
Industry Experience
FSP Global has demonstrated strong expertise across multiple industries, including Advertising & Marketing, Gaming, and ICT consultancy. Clients consistently praise their exceptional customer service, multilingual support, and operational efficiency. In the Advertising sector, they excelled in enhancing customer experience and scalability. In Gaming, they achieved significant cost savings and improved customer satisfaction. Overall, sentiment is highly positive, indicating that FSP Global is well-suited for businesses seeking reliable BPO solutions in these sectors.
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Advertising & marketing Consulting GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend FSPGlobal for delivering high-quality services at a commendable value, often highlighting their cost efficiency. One client noted that FSPGlobal's offerings were 'cheaper than doing on our own,' while another emphasized 'good value for cost' as a key reason for choosing them. Overall, the sentiment reflects satisfaction with the balance of pricing and service quality, indicating that FSPGlobal's solutions effectively meet clients' needs without compromising on excellence.Was this helpful?
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingSee all 2 projectsHKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions.
Reviews mention Hard working
Client feedback highlights HKR's strong work ethic, noting team members as detail-oriented, driven, and genuinely caring about their work. One client emphasized the 'great work ethic' of HKR's team, which significantly contributed to the positive customer service experience and enhanced internal efficiency. The overall sentiment reflects a high regard for HKR's hard-working nature, fostering an open and collaborative partnership.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023The work ethic of our HKR team members has been great - they're detail oriented, driven, and care about the work. HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily.
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Industry Experience
HKR.TEAM has demonstrated strong capabilities in the retail and software industries, receiving positive feedback for their expertise in building customer service teams and extending marketing operations. Clients praised their reliability, cultural alignment, and proactive communication. In retail, they effectively enhanced customer service operations, while in software, they successfully recruited marketing staff, showcasing an ability to deliver tailored solutions that meet specific client needs. Overall, sentiments are highly favorable for both sectors.
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Software RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised HKR.TEAM for offering good value for the cost of their services. One client noted their decision was influenced by HKR's competitive pricing and alignment with company values. Another highlighted the absence of recruiting costs due to a subscription model, which streamlined their hiring process. Overall, the sentiment reflects satisfaction with the balance between quality and affordability, reinforcing HKR's reputation as a reliable partner in achieving business objectives.Was this helpful?
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$50,000+$50 - $99 / hr10 - 49București, Romania
Services provided
5% AI Consulting5% Back Office Outsourcing5% Business Consulting +17 services5% Cloud Consulting & SI5% Commercial Property Management5% Computer Engineering5% Corporate Relocation5% Custom Software Development5% Customer Service Outsourcing5% Cybersecurity5% Event Management5% IT Managed Services5% IT Staff Augmentation5% IT Strategy Consulting5% Logistics & Supply Chain Consulting5% Procurement Support5% Staffing5% Supply Chain Management5% Unified Communications Consulting & SI5% Web DevelopmentSee all 6 projectsCUSTOM STYLE is a versatile IT services and solutions provider specializing in infrastructure optimization, cloud integration, network security, and managed services. Across various projects, 100% of reviews highlighted their professionalism, flexibility, and customer-centric approach. Notably, 80% of reviewers emphasized their ability to deliver tailored, efficient solutions that significantly improved operational efficiency and security while maintaining strong communication and on-time delivery.
Industry Experience
CUSTOM STYLE has demonstrated expertise primarily in the Telecommunications and Construction industries, with notable success in delivering IT solutions, managed services, and infrastructure management. Feedback highlights their strengths in optimizing operational efficiency, enhancing network security, and providing tailored technology solutions. Sentiment is overwhelmingly positive across these sectors, particularly in Telecommunications, where their impact on network performance and security is emphasized. Clients in Construction also commend their comprehensive IT support and project management, establishing CUSTOM STYLE as a versatile partner for IT and operational needs.
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Telecommunications Construction MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
CUSTOM STYLE has received positive feedback regarding their cost and value for money, with clients noting that their pricing fits within budget while delivering high-quality services. One client emphasized 'good value for cost,' and another highlighted a '25% reduction in operational costs' due to their effective solutions. Overall, the sentiment reflects satisfaction with the financial investment made, as CUSTOM STYLE’s services have led to improved efficiency and cost savings.Was this helpful?
More responsive than most other service providers
Get in TouchCUSTOM STYLE is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed$50 - $99 / hr2 - 9Timișoara, Romania
Services provided
60% Commercial Property Management20% Back Office Outsourcing10% Document Digitization & Management +2 services5% Business Consulting5% Finance & Accounting Outsourcing (FAO)See all 2 projectsDevPlant is a development company specializing in web and mobile application development, known for their strong project management and effective communication skills. Approximately 100% of reviewers highlight their professionalism and compatibility with company values, with 50% noting their ability to deliver within set timelines. Clients appreciate their technical expertise and the seamless integration into their teams.
Industry Experience
DevPlant has received positive feedback in the IT Services and Human Resources industries. Clients praised their expertise in developing web and mobile applications, highlighting their effective project management and communication skills. In IT Services, they demonstrated a strong ability to understand and implement complex architectures, while in Human Resources, they provided valuable technical development and advice for app functionality. Overall, their strengths lie in collaboration, professionalism, and timely delivery, making them a suitable partner for projects in both sectors.
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IT Services Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted DevPlant's strong value for cost, noting it as a key reason for their selection. One client remarked on the 'good value for cost' and another appreciated the 'optimization of costs' during the project. Overall, the sentiment is positive, with clients recognizing the professionalism and responsiveness of the team, which further enhances the perceived value relative to the pricing.Was this helpful?
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$10,000+$100 - $149 / hr2 - 9București, Romania
Services provided
25% Sales Outsourcing20% Account-Based Marketing20% Email Marketing +2 services20% Other Digital Marketing15% Corporate Training & CoachingSee all 3 projectsWEBHUNT SRL is a marketing and affiliate management company known for its expertise in lead generation, data mining, and outreach strategies. Clients appreciate their creative approaches and data-driven solutions, with 100% of reviewers highlighting their strong project management and timely delivery. Additionally, their ability to align with client goals and industry needs is frequently noted as impressive by clients.
Reviews mention Unique expertise
Clients have expressed strong satisfaction with WEBHUNT SRL's unique expertise, particularly in data analysis and affiliate discovery. One client noted their impressive technology and understanding of market dynamics, highlighting how WEBHUNT's customized strategies led to the successful onboarding of over 800 affiliates. Overall sentiment reflects a high appreciation for their innovative approach and ability to deliver tailored solutions that meet specific business needs.-
Affiliate Discovery & Outreach for Advetising Company
5.0 Sep 18, 2024I was impressed with their level of technology, due diligence, and understanding of our market and industry. Creativeness and agility in setting up the strategy and framework.
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Industry Experience
WEBHUNT SRL has demonstrated expertise across the Telecommunications, Advertising & Marketing, and Software industries. Clients highlighted their strengths in lead generation, market analysis, and tailored outreach strategies. In Telecommunications, they successfully managed marketing campaigns and expanded affiliate networks. In Advertising & Marketing, they provided data-driven insights and facilitated affiliate recruitment, onboarding over 800 affiliates. In Software, their personalized approach led to effective lead generation and campaign execution. Overall, sentiment is positive, indicating strong alignment with clients' needs across these sectors.
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Telecommunications Advertising & marketing SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
WEBHUNT SRL has received positive feedback regarding their overall cost and value for money. Clients noted that the pricing fit their budgets and highlighted the 'good value for cost' in multiple reviews. For instance, one client from RelarioVoice emphasized that WEBHUNT SRL was selected due to its pricing suitability, while another from eSolutions praised their alignment with budget constraints. Overall, the sentiment reflects satisfaction with the value received relative to the investment made.Was this helpful?
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UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing25% Call Center Services25% Customer Service OutsourcingReashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center
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$1,000+< $25 / hr50 - 249București, Romania
Services provided
55% Customer Service Outsourcing30% Business Consulting15% Call Center ServicesWorld Performance Group Srl is a Customer Service Outsourcing company located in București, Romania. Launched in 2012, the team offers Customer Service Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingTransylvania Support Center, a Back Office Outsourcing and Customer Service Outsourcing company, was established in 2014. The agency offers Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
Services provided
27% Custom Software Development20% AI Development20% BI & Big Data Consulting & SI +6 services20% Document Digitization & Management3% CRM Consulting and SI3% ERP Consulting and SI3% Email Marketing3% Other IT Consulting and SI1% Other MarketingLaunched in 2017, Goodroid is a software development firm. Their team specializes in Custom Software Development and BI & big data consulting & SI.
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$1,000+< $25 / hr2 - 9Sibiu, Romania
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Logistics & Supply Chain ConsultingEstablished in 2021, Callensys is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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$5,000+$25 - $49 / hr250 - 999București, Romania
Services provided
25% Back Office Outsourcing25% Custom Software Development25% IT Managed Services +1 service25% Other Application DevelopmentHeadquartered in București, Romania and Beograd, Serbia, Connections Romania is a midsize software development firm. Their services include Custom Software Development and Back Office Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Oradea, Romania
Services provided
30% Web Development25% Document Digitization & Management10% IT Staff Augmentation +5 services10% UX/UI Design10% Web Design5% AI Development5% Custom Software Development5% Other Application DevelopmentNeobyte Solutions is a web development firm launched in 2001. The firm specializes in Web Development and Document Digitization & Management, and is small.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing20% HR Outsourcing15% HR Consulting +1 service15% RecruitingDNA TALENT PARTNERS is a Back Office Outsourcing company founded in 2019. Their services include Back Office Outsourcing and HR Outsourcing.
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
30% Call Center Services30% Customer Service Outsourcing15% IT Managed Services +3 services10% Back Office Outsourcing10% Staffing5% Recruitment Process OutsourcingEuroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
70% AI Development30% Document Digitization & ManagementTypeless is a small Cluj-Napoca, Romania-based artificial intelligence development company. The team provides Artificial Intelligence and Document Digitization & Management.
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Undisclosed$50 - $99 / hr2 - 9Cluj-Napoca, Romania
Services provided
30% Call Center Services15% AI Agents10% AI Development +6 services10% API Development10% Computer Engineering10% Custom Software Development5% Digital Engineering5% Other Application Development5% TranscriptionSee all 1 projectsCentrale Telefonice provides cloud-hosted VoIP phone systems for Romanian companies, operated by SCIT Technology SRL from Cluj-Napoca since 2009. Our services include cloud PBX, GSM SIM Hosting, AI
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$50,000+$25 - $49 / hr50 - 249București, Romania
Services provided
25% Staffing25% Web Development10% Mobile App Development +8 services5% Back Office Outsourcing5% Custom Software Development5% Customer Service Outsourcing5% E-Commerce Development5% IT Staff Augmentation5% Recruiting5% Search Engine Optimization5% Social Media MarketingV7Infotech is a website development firm. Founded in 2021, their team focuses on Web Development and Staffing.
Read moreSee All Locations (4)București, Romania
26a Strada Paul Greceanu
București, Romania16 - 20
+40729425186
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$5,000+$25 - $49 / hr2 - 9București, Romania
Services provided
40% Marketing Strategy40% Sales Outsourcing20% BrandingSee all 2 projectsVreauLeaduri.ro is a lead generation company specializing in LinkedIn and email automation campaigns to enhance client acquisition and engagement. The overall feedback from clients is positive, with approximately 100% praising their strategic approach and effective communication. Clients appreciate their proactive project management and the personalized approach to lead targeting, though a more visual dashboard for tracking prospects is suggested for improvement.
Reviews mention Openness
Clients have expressed a highly positive sentiment regarding VreauLeaduri.ro's openness throughout their projects. One client noted the company's clear and consistent communication, stating that expectations were set from the start and that they responded quickly to requests for adjustments. The founder's personal involvement and willingness to listen to feedback were particularly appreciated, creating a sense of partnership rather than a transactional relationship. Overall, clients feel that VreauLeaduri.ro fosters a collaborative and transparent working environment.-
Digital Marketing for Art Gallery
5.0 Nov 10, 2025Communication was clear, consistent, and easy. They set expectations from the start, shared updates in a simple WhatsApp + report format, and were flexible when I had questions or small adjustments. Deliverables were sent on time, and whenever I asked for changes to targeting or messaging, they responded quickly and implemented them without friction.
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Industry Experience
VreauLeaduri.ro has demonstrated expertise primarily in the Advertising & Marketing and Arts, Entertainment & Music industries. Feedback indicates strong performance in lead generation and client engagement through tailored LinkedIn campaigns, with clients noting excellent communication, timely delivery, and a commitment to their goals. Overall sentiment across both industries is positive, highlighting the provider's strategic focus and personalized approach, making them a suitable partner for businesses seeking to enhance their outreach and connect with high-value prospects.
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Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight VreauLeaduri.ro's competitive pricing and overall value for money. One client noted the company's services fit their budget while another emphasized 'good value for cost.' Feedback indicates a strong return on investment, with measurable outcomes such as increased leads and successful client engagements. Overall sentiment reflects satisfaction with pricing relative to the quality of services provided, suggesting VreauLeaduri.ro is a cost-effective option for businesses seeking effective lead generation solutions.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
25% Back Office Outsourcing25% CRM Consulting and SI20% Call Center Services +2 services15% Customer Service Outsourcing15% Sales OutsourcingCALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
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$5,000+$50 - $99 / hr10 - 49București, Romania
Services provided
25% Commercial Printing15% Cybersecurity15% Document Digitization & Management +7 services10% IT Managed Services10% Unified Communications Consulting & SI5% Application Management & Support5% Business Consulting5% Corporate Training & Coaching5% Custom Software Development5% IT Strategy ConsultingTryamm, a Commercial Printing company, was established in 1993. The team specializes in Commercial Printing and Cybersecurity.
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$10,000+$25 - $49 / hr2 - 9București, Romania
Services provided
30% Direct Marketing20% Back Office Outsourcing20% Market Research +2 services20% Marketing Strategy10% Custom Software DevelopmentLigeia Contact Management is a Direct Marketing company. Founded in 2009, their team focuses on Direct Marketing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingVivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Alba Iulia, Romania
Services provided
60% Logistics & Supply Chain Consulting10% Back Office Outsourcing10% Freight forwarding +2 services10% Fulfillment10% Warehousing & DistributionMax Loads is a midsize Logistics & Supply Chain Consulting company in Alba Iulia, Romania and București, Romania. The team provides Logistics & Supply Chain Consulting and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
Services provided
26% Custom Software Development22% IT Managed Services17% Corporate Training & Coaching +6 services15% Back Office Outsourcing10% Web Design5% Compliance Consulting2% Content Writing Services2% Graphic Design1% AI ConsultingAtracore SRL is an IT managed services company. The team focuses on IT managed services and Custom Software Development, and the firm is headquartered in Cluj-Napoca, Romania.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
30% Back Office Outsourcing20% CRM Consulting and SI20% IT Managed Services +3 services10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingBitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
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$1,000+$25 - $49 / hr10 - 49Alba Iulia, Romania
Services provided
40% Accounting10% Advertising10% Business Consulting +4 services10% Call Center Services10% HR Consulting10% Market Research10% TranscriptionEstablished in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising.
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$1,000+< $25 / hr2 - 9Cluj-Napoca, Romania
Services provided
10% Advertising10% Branding5% Content Marketing +15 services5% Customer Service Outsourcing5% Digital Strategy5% Direct Marketing5% Graphic Design5% Logo5% Marketing Strategy5% Other Digital Marketing5% Print Design5% Sales Outsourcing5% Search Engine Optimization5% Social Media Marketing5% Translation5% UX/UI Design5% Video Production5% Web DesignHeadquartered in Cluj-Napoca, Romania, kaaymedia is an Advertising company. Established in 2020, the team focuses on Advertising and Branding.
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$1,000+$50 - $99 / hr2 - 9Brașov, Romania
Services provided
30% Accounting30% HR Consulting20% Finance & Accounting Outsourcing (FAO) +2 services10% Back Office Outsourcing10% Business ConsultingAccounting company Zelda was founded in 2016. Headquartered in Chișinău, Moldova and Brașov, Romania, the team offers Accounting and HR Consulting.
Read moreSee All Locations (2)Brașov, Romania
str. Branduselor 86, 101
Brașov, Romania 5003972 - 5
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
40% IT Managed Services30% Cloud Consulting & SI18% Back Office Outsourcing +1 service12% Customer Service OutsourcingEstablished in 2002, Domino IT Services is an IT managed services company. In Cluj-Napoca, Romania, the team specializes in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
20% IT Managed Services20% IT Strategy Consulting20% Mobile App Development +4 services10% Accounting10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingNRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
25% Business Consulting20% Corporate Training & Coaching13% Customer Service Outsourcing +4 services12% Back Office Outsourcing10% HR Consulting10% HR Outsourcing10% RecruitingPluri Consultants is a Business Consulting company. Headquartered in București, Romania, their team provides Business Consulting and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
50% Business Consulting20% Back Office Outsourcing20% Corporate Training & Coaching +1 service10% Financial ConsultingInnova Project Consulting is a Business Consulting company. They were founded in 2013 and focus on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
20% Call Center Services20% Direct Marketing20% Ecommerce Marketing +2 services20% Logistics & Supply Chain Consulting20% Marketing StrategyHeadquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy.
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$1,000+$25 - $49 / hrFreelancerBucurești, Romania
Services provided
60% Call Center Services30% Back Office Outsourcing10% IT Managed ServicesAnswering service company Rolling Sphere Technologies SRL was launched in 2026. The agency provides Call Center Services and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed2 - 9București, Romania
Services provided
100% Call Center ServicesSmall call center company Best-Call, is in București, Romania. Their services include Call Center Services.
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Undisclosed< $25 / hr1,000 - 9,999București, Romania
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +2 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)See all 6 projectsPartnerHero is a business process outsourcing company renowned for providing exceptional customer support, technical assistance, and analytics services. Their clients consistently highlight the firm's ability to align with company values, offer excellent customer service, and maintain low employee turnover. With a high customer satisfaction rate, PartnerHero is praised for its professional, collaborative approach, with 100% of reviewers expressing satisfaction with their services.
Industry Experience
PartnerHero has demonstrated notable expertise across diverse industries including media, beauty, fintech, IoT technology, and automotive. Clients commend their commitment to customer satisfaction and effective communication, highlighting strengths in customer support, training, and onboarding processes. Overall sentiment varies by industry; media and fintech report high efficiency and responsiveness, while beauty and automotive emphasize effective issue resolution and professionalism. Potential clients in these sectors can expect a reliable partner dedicated to enhancing customer experience.
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Media Beauty & Cosmetics Software AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with PartnerHero's pricing, citing it as budget-friendly and aligned with their expectations for value. For instance, one client from GXVE Beauty highlighted the 'good value for cost,' while another noted that PartnerHero's 'diligence about being on budget' contributed to their positive experience. Overall, the sentiment indicates that clients find PartnerHero to offer high-quality services at competitive rates, making them a valuable partner.Was this helpful?
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See All Locations (7)București, Romania
13 Strada Sevastopol
București, Romania21 - 30
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$1,000+$25 - $49 / hr2 - 9Alba Iulia, Romania
Services provided
20% Content Marketing20% Digital Strategy20% Email Marketing +2 services20% Sales Outsourcing20% Video MarketingDigital Strategy company Oktasales is based in Alba Iulia, Romania. Their services include Digital Strategy and Content Marketing.
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$1,000+< $25 / hr1,000 - 9,999Cluj-Napoca, Romania
Services provided
100% Call Center ServicesCall center company 8x8 was founded in 1987. The team offers Call Center Services.
Read moreSee All Locations (8)Cluj-Napoca, Romania
Bulevardul 21 Decembrie 1989 77
Cluj-Napoca, Romania 40012476 - 100
40.364.630.189
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Undisclosed< $25 / hrFreelancerBucurești, Romania
Services provided
40% Web Design40% Web Development20% Sales OutsourcingFounded in 2022, StarliDigital is a small București, Romania-based web design company. Their services include Web Design and Web Development.
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UndisclosedUndisclosed10,000+București, Romania
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)București, Romania
63-69, Str Dr. Iacob Felix, Premium Plaza Building, second floor, sector 1 – 011033, Bucharest
București, Romania2001 - 5000
40374155600
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$100,000+$150 - $199 / hr50 - 249Cluj-Napoca, Romania
Services provided
20% Manufacturing Consulting15% Compliance Consulting10% Computer Engineering +6 services10% Custom Software Development10% DevOps Managed Services10% Document Digitization & Management10% IT Managed Services10% IT Staff Augmentation5% Web DevelopmentBased in Sissach, Switzerland and Innsbruck, Austria, Avacone AG is a Manufacturing Consulting company. Their services include Manufacturing Consulting and Compliance Consulting.
Read moreSee All Locations (10)Cluj-Napoca, Romania
Bulevardul Nicolae Titulescu 4
Cluj-Napoca, Romania 40034721 - 30
+40 771 059 780
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$5,000+$25 - $49 / hr50 - 249București, Romania
Services provided
10% Back Office Outsourcing10% Custom Software Development10% Customer Service Outsourcing +7 services10% Cybersecurity10% DevOps Managed Services10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentAppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
Read moreMore responsive than most other service providers
Get in TouchAppGreat is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)București, Romania
169A Calea Floreasca
București, Romania 0771906 - 9
+359893439447
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We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 8 Romania BPO Services
-
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.9/40.017/20 Reviews8.2/10 Clients & Experience5.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
29/40.015.8/20 Reviews9/10 Clients & Experience4.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
26.9/40.016.6/20 Reviews6.7/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
25.8/40.016.2/20 Reviews5.9/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$200 - $300 / hr10 - 49Măgurele, Romania
Ability to deliver
21.4/40.017.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$50,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
25.9/40.016.8/20 Reviews6.1/10 Clients & Experience3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed$50 - $99 / hr2 - 9Timișoara, Romania
Ability to deliver
20.3/40.016.6/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$10,000+$100 - $149 / hr2 - 9București, Romania
Ability to deliver
19.8/40.016.4/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249București, Romania
Ability to deliver
4.8/40.00/20 Reviews1.8/10 Clients & Experience3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
Ability to deliver
12.7/40.00/20 Reviews9.3/10 Clients & Experience3.4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr2 - 9Sibiu, Romania
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed50 - 249București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
30/40.016.6/20 Reviews9.8/10 Clients & Experience3.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$25,000+$25 - $49 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+$25 - $49 / hr10 - 49Oradea, Romania
Ability to deliver
7.1/40.00/20 Reviews2.9/10 Clients & Experience4.2/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
Undisclosed$50 - $99 / hr2 - 9Cluj-Napoca, Romania
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$50,000+$25 - $49 / hr50 - 249București, Romania
Ability to deliver
5.9/40.00/20 Reviews2.9/10 Clients & Experience3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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