Top BPO Companies in Romania

Ratings Updated: October 17, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Romania

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
Read Full Review

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All Reviews

Select Industry to see insights

Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Romania

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

See all 7 projects
Reviews mention Patient
Clients have expressed a highly positive sentiment regarding Connext's patient approach to project management. One reviewer noted their 'entrepreneurial, patient, people-focused' nature, highlighting their ability to maintain steady communication and adapt to client needs. This patience contributed to effective collaboration, as one client remarked that Connext was 'more on the ball' than their own team. Overall, the feedback underscores Connext's commitment to a thoughtful and measured engagement style.

IT Staff Augmentation for Payment Services Company

5.0 Nov 15, 2022

ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Financial services Software Business services Other Industry Real estate

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
Read All Reviews

Was this helpful?

View projects from:

Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

Was this helpful?
View Profile Visit Website
MarKam Solutions

5.0 9 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Romania

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

See all 9 projects
Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All Reviews

Select Industry to see insights

Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
Read All Reviews

Was this helpful?

More responsive than most other service providers

MarKam Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (4) Bulgaria (3) England (1)

This provider is fluent in 10 languages:

Arabic

English

Dutch

German

Romanian

Spanish

Swedish

Russian

Portuguese

Italian

Was this helpful?
View Profile Visit Website
Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a customer support and call center services provider known for handling customer interactions, technical support, outbound sales, and lead management. Clients commend them for their professionalism, flexibility, and alignment with company values. Approximately 85% of reviews highlight their timely delivery and proactive approach, while 90% emphasize high customer satisfaction scores. Some mention a need for improvement in personnel turnover and attention to detail.

See all 15 projects
Reviews mention Unique expertise
Clients have highlighted Valoris Center's unique expertise in customer service operations, particularly in the financial sector. One executive noted their professional approach and reliability as key factors in their selection. The company's rapid development in offering ancillary services like CRM and IT support was recognized as a significant advantage. Overall, feedback reflects a strong sentiment towards Valoris's capability to adapt and deliver high-quality service, with a customer satisfaction score exceeding 90%.

Customer Service for Financial Brand

5.0 Jan 27, 2022

Valoris developed at a fast pace in the last years and has many side services such as CRM, IT, and employees development programs, which translate as direct benefits for us.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
Read All Reviews

Select Industry to see insights

Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile Visit Website
Conectys

4.6 5 reviews

Premier Verified

$250,000+

< $25 / hr

1,000 - 9,999

București, Romania

Services provided

40% Customer Service Outsourcing

35% Content Moderation Services

25% Data Annotation Services

Conectys is a business process outsourcing company specializing in content moderation, multilingual customer service, and technical support services. Reviews highlight their strong project management, proactive communication, and ability to meet key performance indicators, with over 96% KPI achievement. While generally praised for responsiveness and global reach, some reviews suggest improvements in workflow tools and issue flagging.

See all 5 projects
Reviews mention Timely
Conectys has received positive feedback regarding its timeliness in project management and responsiveness to client needs. One client highlighted Conectys as 'very timely and responsive,' commending their ownership and timely responses. Another noted that Conectys delivers on time the majority of the time and successfully onboarded a multilingual team ahead of schedule. Overall, clients appreciate Conectys's ability to meet deadlines and maintain effective communication, though some suggest improvements in proactively flagging issues.

Customer Support Outsourcing for Computer Chip & Software Co

5.0 Aug 3, 2026

Conectys's ownership and timeliness of responses were commendable. Their project management was very timely and responsive. The primary form of communication with Conectys was through virtual meetings and email or messaging apps.
Read Full Review

Content Moderation Services for Tech Company

4.5 Aug 12, 2026

Conectys delivers on time the majority of the time. We communicate via in-person meetings, virtual meetings, and majority over real-time messaging.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Conectys has demonstrated strong expertise in the Information Technology and Financial Services industries, providing multilingual customer support and technical services across various regions. Clients have praised their timely communication, proactive management, and ability to meet operational targets, particularly in content moderation and customer service. Overall, feedback reflects a positive sentiment, highlighting their adaptability and effectiveness in delivering quality support in diverse languages and locations, making them a suitable partner for companies seeking similar solutions.
Read All Reviews

Select Industry to see insights

Information technology Consumer Products

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Conectys is frequently noted for providing good value for the cost, as several clients highlighted that their pricing fit within budget while still delivering quality service. For instance, a client from a financial services company remarked that Conectys offered good value for their multilingual support. Another review emphasized that Conectys was chosen for their competitive pricing and alignment with project needs, reinforcing the overall sentiment of cost-effectiveness and value.
Read All Reviews

Was this helpful?
View projects from:

United States (2) Malaysia (1) Romania (1)

This provider is fluent in 13 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

German

French

Turkish

Cantonese

Italian

Polish

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
View Profile Visit Website
Featured

What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Romania

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

See all 12 projects
Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
Read Full Review

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?

View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
View Profile Visit Website
Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Romania

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

See all 24 projects
Reviews mention Flexible
Clients consistently highlight Remote Team Solutions' flexibility in addressing their unique needs. One client noted, "they are accessible and willing to be as flexible as we require," while another emphasized their ability to adapt during the recruitment process, stating, "Pedro helped us find exactly who we needed because we were very particular about the role." Overall, the sentiment reflects a strong appreciation for the company's responsiveness and commitment to personalized service.

Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients.
Read Full Review

HR Services for IT Consulting Firm

5.0 Aug 29, 2022

They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
Read Full Review

Recruitment Solutions for Real Estate Company

5.0 Oct 18, 2021

For the customer success manager role, we had a few candidates who were interviewed who weren’t the right fit for the position we were looking for. When we had to narrow it down, Pedro helped us find exactly who we needed because we were very particular about the role. Overall, we continue to work with him because he’s flexible and understanding.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
Read All Reviews

Select Industry to see insights

Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
Read All Reviews

Was this helpful?

View projects from:

United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Was this helpful?
View Profile Visit Website
TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Romania

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

See all 18 projects
Reviews mention Well-organized projects
TECHSPEED INC has received positive feedback regarding their well-organized project management. Clients highlighted their clear timelines, effective communication, and timely delivery of all project milestones. For instance, one client noted that TECHSPEED completed data entry projects with high accuracy and minimal errors, consistently meeting tight deadlines. Another emphasized their proactive approach, stating that the team's organization and commitment to quality made collaborations smooth and productive. Overall, the sentiment reflects satisfaction with TECHSPEED's reliability and professionalism.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error free is something to be admired.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
Read All Reviews

Select Industry to see insights

Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
Read All Reviews

Was this helpful?

View projects from:

United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

Was this helpful?
View Profile Visit Website
InfraWeb Manage Services Provider

Not yet reviewed

Verified

$1,000+

Undisclosed

50 - 249

București, Romania

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
Read more

View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

XTENSOS

Not yet reviewed

Verified

$25,000+

$25 - $49 / hr

50 - 249

Cluj-Napoca, Romania

Services provided

50% Employer of Record (EOR) Services

40% Back Office Outsourcing

5% HR Outsourcing +1 service

5% Recruitment Process Outsourcing

XTENSOS is an Employer of Record (EOR) Services company established in 2014. The midsize team offers Employer of Record (EOR) Services and Back Office Outsourcing.
Read more

Cluj-Napoca, Romania

37 Strada Regele Ferdinand
Cluj-Napoca, Romania 400394
76 - 100

+40 748 891 891

See All Locations (2)

Was this helpful?

View Profile Visit Website
Mercatus

4.8 23 reviews

Verified

$5,000+

< $25 / hr

50 - 249

București, Romania

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Back Office Outsourcing +2 services

10% Call Center Services

10% IT Staff Augmentation

Mercatus is a lead generation company specializing in B2B campaigns, offering services like appointment setting, outreach, and brand awareness. The majority of feedback is positive, with approximately 90% of clients highlighting their effective communication and project management. Notably, Mercatus achieved an 89% meeting acceptance rate in some campaigns and significantly increased client visibility and engagement. While a few clients suggested areas for improvement, most praised Mercatus for their professionalism and responsiveness.

See all 23 projects
Reviews mention Well-organized projects
Client feedback on Mercatus highlights their strong organizational skills and effective project management. One client noted, 'Mercatus was organized, responsive, and had good time management,' while another praised the team's 'punctuality and timeliness.' Clients appreciated the structured presentation of information, which facilitated collaboration. Overall, the sentiment is positive, with clients expressing satisfaction with Mercatus's ability to deliver on time and manage tasks efficiently.

Cold Calling & Lead Generation for Luxury Clothing Brand

4.0 Sep 26, 2024

Mercatus was very responsive and answered questions quickly whenever we had a problem. The team delivered all the information on time, and we had weekly scheduled meetings via Google Meet. Mercatus' planning was good, and tasks ran as planned within the timeframe. We shared documents in a Google Drive folder, and I updated the lead list weekly.
Read Full Review

Customer Experience Support for Fashion E-Commerce Firm

5.0 Aug 28, 2022

We communicate by email or instant messages, and we get very fast replies to all our needs and questions. They are very organized as a team.
Read Full Review

LinkedIn Marketing for Consultancy Company

5.0 Dec 29, 2020

My work with our account manager, Svetlana G., was absolutely wonderful. We had a natural and easy communication on almost daily basis whether on email and phone or via GoogleMeets and Zoom for the weekly reporting. Very well organized and result oriented she contributed at greatest extend to the success of our project.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Mercatus has received positive feedback for its effective B2B lead generation approach tailored to the e-commerce sector. A recent client highlighted the team's ability to book nine qualified meetings within four weeks, achieving an impressive 89% meeting acceptance rate. The client commended Mercatus for their structured outreach strategy and the professionalism of their team, noting a strong cultural fit and consistent communication. Overall, the sentiment reflects a reliable partnership with no identified areas for improvement.
Read 1 Recent Review

Was this helpful?
View projects from:

Bulgaria (17) Romania (2) Estonia (1) Poland (1) Spain (1)

This provider is fluent in 24 languages:

English

Spanish

Arabic

Russian

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Romanian

View all languages

This provider is available in 6 time zones:

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Was this helpful?
București, Romania

Calea Mosilor 25
București, Romania 030167
10 - 15

+359 888 290 100

See All Locations (2)

Was this helpful?
View Profile Visit Website
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

București, Romania

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

See all 12 projects
Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
Read Full Review

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?
View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
View Profile Visit Website
IntelligentBee

4.8 9 reviews

$5,000+

< $25 / hr

250 - 999

Iași, Romania

Services provided

50% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing

IntelligentBee is a versatile IT and support services company with expertise in customer support, technical development, and IT management. The company consistently receives high praise for its responsiveness, flexibility, and ability to deliver high-quality work on time, with around 90% of reviews highlighting these strengths. Clients appreciate IntelligentBee's ability to integrate seamlessly into existing teams and its dedication to maintaining high satisfaction rates. A few reviews mention areas for improvement in documentation and coordination, but overall, feedback is overwhelmingly positive.

See all 9 projects

Industry Experience

IntelligentBee has demonstrated expertise across multiple industries, including financial services, automotive, information technology, media, and customer support. In financial services, they enhance customer support efficiency; in automotive, they provide accurate data entry services; in IT, they build comprehensive software solutions with a focus on customer satisfaction. Their impact is underscored by high-quality service delivery, responsiveness, and adaptability, making them a compelling choice for clients in these sectors seeking reliable technical and customer support.
Read All Reviews

Select Industry to see insights

Automotive Media IT Services Software Financial services Information technology

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight IntelligentBee's competitive pricing and strong value for money. For example, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another emphasized their substantial monthly investment, stating it was significantly less than they would pay in a higher-cost market, reinforcing their overall satisfaction with the investment. Overall, feedback indicates that IntelligentBee delivers quality services that meet or exceed client expectations relative to their costs.
Read All Reviews

Was this helpful?

View projects from:

United States (3) Norway (2) Romania (2) Canada (1)

Was this helpful?

View Profile
FSPGlobal

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Cluj-Napoca, Romania

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

FSPGlobal is a business process outsourcing (BPO) company specializing in multilingual customer support, help desk services, and staff augmentation. The company has received overwhelmingly positive feedback, with clients highlighting their operational excellence, scalability, and value for cost. Approximately 100% of reviews commend their adaptability and customer-centric approach, emphasizing their proficiency in improving customer satisfaction and operational efficiency.

See all 4 projects
Reviews mention High-quality work
The reviews highlight FSPGlobal's commitment to high-quality work, with clients noting significant improvements in customer satisfaction and operational efficiency. One client emphasized the company's exceptional service delivery and responsiveness, which fostered a collaborative partnership. Another client praised FSPGlobal for providing good value for money and effectively integrating their services. Overall, the sentiment reflects strong client satisfaction, with consistent praise for FSPGlobal's quality, flexibility, and proactive problem-solving abilities.

BPO & Call Center Services for E-commerce & Digital Mktg Co

5.0 May 1, 2024

It is difficult to pinpoint any weaknesses in our experience with FSP Global. Their commitment to quality was evident throughout the partnership, consistently delivering exceptional services and deliverables. Beyond just meeting expectations, FSP Global truly impressed us with their proactive problem-solving skills, adaptability to our evolving needs, and focus on customer-centricity.
Read Full Review

Staff Augmentation & Help Desk Support for Consulting Firm

5.0 Jul 27, 2022

In a market that is squashed by low prices, FSPGlobal manages to provide quality and flexibility. Overall, you get good value for the money. We and our clients were very satisfied.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

FSP Global has demonstrated strong expertise across multiple industries, including Advertising & Marketing, Gaming, and ICT consultancy. Clients consistently praise their exceptional customer service, multilingual support, and operational efficiency. In the Advertising sector, they excelled in enhancing customer experience and scalability. In Gaming, they achieved significant cost savings and improved customer satisfaction. Overall, sentiment is highly positive, indicating that FSP Global is well-suited for businesses seeking reliable BPO solutions in these sectors.
Read All Reviews

Select Industry to see insights

Advertising & marketing Consulting Gaming

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients commend FSPGlobal for delivering high-quality services at a commendable value, often highlighting their cost efficiency. One client noted that FSPGlobal's offerings were 'cheaper than doing on our own,' while another emphasized 'good value for cost' as a key reason for choosing them. Overall, the sentiment reflects satisfaction with the balance of pricing and service quality, indicating that FSPGlobal's solutions effectively meet clients' needs without compromising on excellence.
Read All Reviews

Was this helpful?

View projects from:

Italy (1) Malta (1) Romania (1)

Was this helpful?
View Profile
HKR.TEAM (Bespoke Global Teams)

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

București, Romania

Services provided

45% Customer Service Outsourcing

35% Back Office Outsourcing

20% Sales Outsourcing

HKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions.

See all 2 projects
Reviews mention Timely
Clients have expressed strong satisfaction with HKR's timeliness, noting their impressive ability to deliver results promptly. One client highlighted that HKR provided the first marketing representative within weeks, showcasing effective project management and proactive communication. The reliability of HKR in meeting deadlines and their consistent availability through Slack were particularly commended, reinforcing their reputation for dependability in service delivery.

Employee of Record Services for Software Company

5.0 Jun 20, 2023

They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

HKR.TEAM has demonstrated strong capabilities in the retail and software industries, receiving positive feedback for their expertise in building customer service teams and extending marketing operations. Clients praised their reliability, cultural alignment, and proactive communication. In retail, they effectively enhanced customer service operations, while in software, they successfully recruited marketing staff, showcasing an ability to deliver tailored solutions that meet specific client needs. Overall, sentiments are highly favorable for both sectors.
Read All Reviews

Select Industry to see insights

Software Retail

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have consistently praised HKR.TEAM for offering good value for the cost of their services. One client noted their decision was influenced by HKR's competitive pricing and alignment with company values. Another highlighted the absence of recruiting costs due to a subscription model, which streamlined their hiring process. Overall, the sentiment reflects satisfaction with the balance between quality and affordability, reinforcing HKR's reputation as a reliable partner in achieving business objectives.
Read All Reviews

Was this helpful?
View Profile
CUSTOM STYLE

5.0 6 reviews

$50,000+

$50 - $99 / hr

10 - 49

București, Romania

Services provided

5% AI Consulting

5% Back Office Outsourcing

5% Business Consulting +17 services

5% Cloud Consulting & SI

5% Commercial Property Management

5% Computer Engineering

5% Corporate Relocation

5% Custom Software Development

5% Customer Service Outsourcing

5% Cybersecurity

5% Event Management

5% IT Managed Services

5% IT Staff Augmentation

5% IT Strategy Consulting

5% Logistics & Supply Chain Consulting

5% Procurement Support

5% Staffing

5% Supply Chain Management

5% Unified Communications Consulting & SI

5% Web Development

CUSTOM STYLE is a versatile IT services and solutions provider specializing in infrastructure optimization, cloud integration, network security, and managed services. Across various projects, 100% of reviews highlighted their professionalism, flexibility, and customer-centric approach. Notably, 80% of reviewers emphasized their ability to deliver tailored, efficient solutions that significantly improved operational efficiency and security while maintaining strong communication and on-time delivery.

See all 6 projects

Industry Experience

CUSTOM STYLE has demonstrated expertise primarily in the Telecommunications and Construction industries, with notable success in delivering IT solutions, managed services, and infrastructure management. Feedback highlights their strengths in optimizing operational efficiency, enhancing network security, and providing tailored technology solutions. Sentiment is overwhelmingly positive across these sectors, particularly in Telecommunications, where their impact on network performance and security is emphasized. Clients in Construction also commend their comprehensive IT support and project management, establishing CUSTOM STYLE as a versatile partner for IT and operational needs.
Read All Reviews

Select Industry to see insights

Telecommunications Construction Medical

Was this helpful?

More responsive than most other service providers

CUSTOM STYLE is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Romania (2) Switzerland (2) Netherlands (1)

Was this helpful?

View Profile
DevPlant

5.0 2 reviews

Undisclosed

$50 - $99 / hr

2 - 9

Timișoara, Romania

Services provided

60% Commercial Property Management

20% Back Office Outsourcing

10% Document Digitization & Management +2 services

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

DevPlant is a development company specializing in web and mobile application development, known for their strong project management and effective communication skills. Approximately 100% of reviewers highlight their professionalism and compatibility with company values, with 50% noting their ability to deliver within set timelines. Clients appreciate their technical expertise and the seamless integration into their teams.

See all 2 projects
Reviews mention Translate ideas into products
Clients have expressed strong satisfaction with DevPlant's ability to translate ideas into products, highlighting their effective communication and understanding of practical requirements. One client noted the company's impressive capability to design web and mobile applications that align with business intelligence needs. Additionally, the collaborative approach and daily project management support were praised, demonstrating their commitment to delivering high-quality solutions that meet client objectives.

Web & Mobile App Dev for ERP System Development Company

5.0 May 13, 2025

The ease of verbal and written communication, the understanding of practical situations, and their ability to translate those into the design of the web and mobile applications we are building together.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

DevPlant has received positive feedback in the IT Services and Human Resources industries. Clients praised their expertise in developing web and mobile applications, highlighting their effective project management and communication skills. In IT Services, they demonstrated a strong ability to understand and implement complex architectures, while in Human Resources, they provided valuable technical development and advice for app functionality. Overall, their strengths lie in collaboration, professionalism, and timely delivery, making them a suitable partner for projects in both sectors.
Read All Reviews

Select Industry to see insights

IT Services Human Resources

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients have consistently highlighted DevPlant's strong value for cost, noting it as a key reason for their selection. One client remarked on the 'good value for cost' and another appreciated the 'optimization of costs' during the project. Overall, the sentiment is positive, with clients recognizing the professionalism and responsiveness of the team, which further enhances the perceived value relative to the pricing.
Read All Reviews

Was this helpful?
View Profile
WEBHUNT SRL

5.0 3 reviews

$10,000+

$100 - $149 / hr

2 - 9

București, Romania

Services provided

25% Sales Outsourcing

20% Account-Based Marketing

20% Email Marketing +2 services

20% Other Digital Marketing

15% Corporate Training & Coaching

WEBHUNT SRL is a marketing and affiliate management company known for its expertise in lead generation, data mining, and outreach strategies. Clients appreciate their creative approaches and data-driven solutions, with 100% of reviewers highlighting their strong project management and timely delivery. Additionally, their ability to align with client goals and industry needs is frequently noted as impressive by clients.

See all 3 projects
Reviews mention Unique expertise
Clients have expressed strong satisfaction with WEBHUNT SRL's unique expertise, particularly in data analysis and affiliate discovery. One client noted their impressive technology and understanding of market dynamics, highlighting how WEBHUNT's customized strategies led to the successful onboarding of over 800 affiliates. Overall sentiment reflects a high appreciation for their innovative approach and ability to deliver tailored solutions that meet specific business needs.

Affiliate Discovery & Outreach for Advetising Company

5.0 Sep 18, 2024

I was impressed with their level of technology, due diligence, and understanding of our market and industry. Creativeness and agility in setting up the strategy and framework.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

WEBHUNT SRL has demonstrated expertise across the Telecommunications, Advertising & Marketing, and Software industries. Clients highlighted their strengths in lead generation, market analysis, and tailored outreach strategies. In Telecommunications, they successfully managed marketing campaigns and expanded affiliate networks. In Advertising & Marketing, they provided data-driven insights and facilitated affiliate recruitment, onboarding over 800 affiliates. In Software, their personalized approach led to effective lead generation and campaign execution. Overall, sentiment is positive, indicating strong alignment with clients' needs across these sectors.
Read All Reviews

Select Industry to see insights

Telecommunications Advertising & marketing Software

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
WEBHUNT SRL has received positive feedback regarding their overall cost and value for money. Clients noted that the pricing fit their budgets and highlighted the 'good value for cost' in multiple reviews. For instance, one client from RelarioVoice emphasized that WEBHUNT SRL was selected due to its pricing suitability, while another from eSolutions praised their alignment with budget constraints. Overall, the sentiment reflects satisfaction with the value received relative to the investment made.
Read All Reviews

Was this helpful?

View projects from:

Romania (2) Switzerland (1)

Was this helpful?
View Profile
Reashore

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cluj-Napoca, Romania

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

Reashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center
Read more

View Profile
World Performance Group Srl

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

București, Romania

Services provided

55% Customer Service Outsourcing

30% Business Consulting

15% Call Center Services

World Performance Group Srl is a Customer Service Outsourcing company located in București, Romania. Launched in 2012, the team offers Customer Service Outsourcing and Business Consulting.
Read more

View Profile
Goodroid

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Cluj-Napoca, Romania

Services provided

27% Custom Software Development

20% AI Development

20% BI & Big Data Consulting & SI +6 services

20% Document Digitization & Management

3% CRM Consulting and SI

3% ERP Consulting and SI

3% Email Marketing

3% Other IT Consulting and SI

1% Other Marketing

Launched in 2017, Goodroid is a software development firm. Their team specializes in Custom Software Development and BI & big data consulting & SI.
Read more

View Profile
Transylvania Support Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cluj-Napoca, Romania

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

Transylvania Support Center, a Back Office Outsourcing and Customer Service Outsourcing company, was established in 2014. The agency offers Back Office Outsourcing and Customer Service Outsourcing.
Read more

View Profile
Callensys

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Sibiu, Romania

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

20% Logistics & Supply Chain Consulting

Established in 2021, Callensys is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read more

View Profile
DNA TALENT PARTNERS

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cluj-Napoca, Romania

Services provided

50% Back Office Outsourcing

20% HR Outsourcing

15% HR Consulting +1 service

15% Recruiting

DNA TALENT PARTNERS is a Back Office Outsourcing company founded in 2019. Their services include Back Office Outsourcing and HR Outsourcing.
Read more

View Profile
Connections Romania

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

25% Back Office Outsourcing

25% Custom Software Development

25% IT Managed Services +1 service

25% Other Application Development

Headquartered in București, Romania and Beograd, Serbia, Connections Romania is a midsize software development firm. Their services include Custom Software Development and Back Office Outsourcing.
Read more

View Profile
Neobyte Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Oradea, Romania

Services provided

30% Web Development

25% Document Digitization & Management

10% IT Staff Augmentation +5 services

10% UX/UI Design

10% Web Design

5% AI Development

5% Custom Software Development

5% Other Application Development

Neobyte Solutions is a web development firm launched in 2001. The firm specializes in Web Development and Document Digitization & Management, and is small.
Read more

View Profile
Typeless

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cluj-Napoca, Romania

Services provided

70% AI Development

30% Document Digitization & Management

Typeless is a small Cluj-Napoca, Romania-based artificial intelligence development company. The team provides Artificial Intelligence and Document Digitization & Management.
Read more

View Profile
euroanswer

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

30% Call Center Services

30% Customer Service Outsourcing

15% IT Managed Services +3 services

10% Back Office Outsourcing

10% Staffing

5% Recruitment Process Outsourcing

Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Centrale Telefonice

5.0 1 review

Undisclosed

$50 - $99 / hr

2 - 9

Cluj-Napoca, Romania

Services provided

30% Call Center Services

15% AI Agents

10% AI Development +6 services

10% API Development

10% Computer Engineering

10% Custom Software Development

5% Digital Engineering

5% Other Application Development

5% Transcription

Centrale Telefonice provides cloud-hosted VoIP phone systems for Romanian companies, operated by SCIT Technology SRL from Cluj-Napoca since 2009. Our services include cloud PBX, GSM SIM Hosting, AI
Read more
See all 1 projects

View Profile
V7Infotech

Not yet reviewed

$50,000+

$25 - $49 / hr

50 - 249

București, Romania

Services provided

25% Staffing

25% Web Development

10% Mobile App Development +8 services

5% Back Office Outsourcing

5% Custom Software Development

5% Customer Service Outsourcing

5% E-Commerce Development

5% IT Staff Augmentation

5% Recruiting

5% Search Engine Optimization

5% Social Media Marketing

V7Infotech is a website development firm. Founded in 2021, their team focuses on Web Development and Staffing.
Read more

București, Romania

26a Strada Paul Greceanu
București, Romania
16 - 20

+40729425186

See All Locations (4)

Was this helpful?

View Profile
VreauLeaduri.ro

4.8 2 reviews

$5,000+

$25 - $49 / hr

2 - 9

București, Romania

Services provided

40% Marketing Strategy

40% Sales Outsourcing

20% Branding

VreauLeaduri.ro is a lead generation company specializing in LinkedIn and email automation campaigns to enhance client acquisition and engagement. The overall feedback from clients is positive, with approximately 100% praising their strategic approach and effective communication. Clients appreciate their proactive project management and the personalized approach to lead targeting, though a more visual dashboard for tracking prospects is suggested for improvement.

See all 2 projects
Reviews mention Openness
Clients have expressed a highly positive sentiment regarding VreauLeaduri.ro's openness throughout their projects. One client noted the company's clear and consistent communication, stating that expectations were set from the start and that they responded quickly to requests for adjustments. The founder's personal involvement and willingness to listen to feedback were particularly appreciated, creating a sense of partnership rather than a transactional relationship. Overall, clients feel that VreauLeaduri.ro fosters a collaborative and transparent working environment.

Digital Marketing for Art Gallery

5.0 Nov 10, 2025

Communication was clear, consistent, and easy. They set expectations from the start, shared updates in a simple WhatsApp + report format, and were flexible when I had questions or small adjustments. Deliverables were sent on time, and whenever I asked for changes to targeting or messaging, they responded quickly and implemented them without friction.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

VreauLeaduri.ro has demonstrated expertise primarily in the Advertising & Marketing and Arts, Entertainment & Music industries. Feedback indicates strong performance in lead generation and client engagement through tailored LinkedIn campaigns, with clients noting excellent communication, timely delivery, and a commitment to their goals. Overall sentiment across both industries is positive, highlighting the provider's strategic focus and personalized approach, making them a suitable partner for businesses seeking to enhance their outreach and connect with high-value prospects.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight VreauLeaduri.ro's competitive pricing and overall value for money. One client noted the company's services fit their budget while another emphasized 'good value for cost.' Feedback indicates a strong return on investment, with measurable outcomes such as increased leads and successful client engagements. Overall sentiment reflects satisfaction with pricing relative to the quality of services provided, suggesting VreauLeaduri.ro is a cost-effective option for businesses seeking effective lead generation solutions.
Read All Reviews

Was this helpful?

View projects from:

Romania (1) United States (1)

Was this helpful?
View Profile
Tryamm

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

București, Romania

Services provided

25% Commercial Printing

15% Cybersecurity

15% Document Digitization & Management +7 services

10% IT Managed Services

10% Unified Communications Consulting & SI

5% Application Management & Support

5% Business Consulting

5% Corporate Training & Coaching

5% Custom Software Development

5% IT Strategy Consulting

Tryamm, a Commercial Printing company, was established in 1993. The team specializes in Commercial Printing and Cybersecurity.
Read more

View Profile
Ligeia Contact Management

Not yet reviewed

$10,000+

$25 - $49 / hr

2 - 9

București, Romania

Services provided

30% Direct Marketing

20% Back Office Outsourcing

20% Market Research +2 services

20% Marketing Strategy

10% Custom Software Development

Ligeia Contact Management is a Direct Marketing company. Founded in 2009, their team focuses on Direct Marketing and Back Office Outsourcing.
Read more

View Profile
Max Loads

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Alba Iulia, Romania

Services provided

60% Logistics & Supply Chain Consulting

10% Back Office Outsourcing

10% Freight forwarding +2 services

10% Fulfillment

10% Warehousing & Distribution

Max Loads is a midsize Logistics & Supply Chain Consulting company in Alba Iulia, Romania and București, Romania. The team provides Logistics & Supply Chain Consulting and Back Office Outsourcing.
Read more

View Profile
CALLITY

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

25% Back Office Outsourcing

25% CRM Consulting and SI

20% Call Center Services +2 services

15% Customer Service Outsourcing

15% Sales Outsourcing

CALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
Read more

View Profile
Atracore SRL

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Cluj-Napoca, Romania

Services provided

26% Custom Software Development

22% IT Managed Services

17% Corporate Training & Coaching +6 services

15% Back Office Outsourcing

10% Web Design

5% Compliance Consulting

2% Content Writing Services

2% Graphic Design

1% AI Consulting

Atracore SRL is an IT managed services company. The team focuses on IT managed services and Custom Software Development, and the firm is headquartered in Cluj-Napoca, Romania.
Read more

View Profile
Max Loads SRL

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Alba Iulia, Romania

Services provided

40% Accounting

10% Advertising

10% Business Consulting +4 services

10% Call Center Services

10% HR Consulting

10% Market Research

10% Transcription

Established in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising.
Read more

View Profile
kaaymedia

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Cluj-Napoca, Romania

Services provided

10% Advertising

10% Branding

5% Content Marketing +15 services

5% Customer Service Outsourcing

5% Digital Strategy

5% Direct Marketing

5% Graphic Design

5% Logo

5% Marketing Strategy

5% Other Digital Marketing

5% Print Design

5% Sales Outsourcing

5% Search Engine Optimization

5% Social Media Marketing

5% Translation

5% UX/UI Design

5% Video Production

5% Web Design

Headquartered in Cluj-Napoca, Romania, kaaymedia is an Advertising company. Established in 2020, the team focuses on Advertising and Branding.
Read more

View Profile
vivaCALL

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

VivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing.
Read more

View Profile
Bitech Company

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

30% Back Office Outsourcing

20% CRM Consulting and SI

20% IT Managed Services +3 services

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Bitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
Read more

View Profile
Zelda

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Brașov, Romania

Services provided

30% Accounting

30% HR Consulting

20% Finance & Accounting Outsourcing (FAO) +2 services

10% Back Office Outsourcing

10% Business Consulting

Accounting company Zelda was founded in 2016. Headquartered in Chișinău, Moldova and Brașov, Romania, the team offers Accounting and HR Consulting.
Read more

Brașov, Romania

str. Branduselor 86, 101
Brașov, Romania 500397
2 - 5

See All Locations (2)

Was this helpful?

View Profile
Domino IT Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cluj-Napoca, Romania

Services provided

40% IT Managed Services

30% Cloud Consulting & SI

18% Back Office Outsourcing +1 service

12% Customer Service Outsourcing

Established in 2002, Domino IT Services is an IT managed services company. In Cluj-Napoca, Romania, the team specializes in IT managed services and cloud consulting & SI.
Read more

View Profile
NRS – No Rocket Science SRL

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cluj-Napoca, Romania

Services provided

20% IT Managed Services

20% IT Strategy Consulting

20% Mobile App Development +4 services

10% Accounting

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

NRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.
Read more

View Profile
Pluri Consultants

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

București, Romania

Services provided

25% Business Consulting

20% Corporate Training & Coaching

13% Customer Service Outsourcing +4 services

12% Back Office Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Recruiting

Pluri Consultants is a Business Consulting company. Headquartered in București, Romania, their team provides Business Consulting and Corporate Training & Coaching.
Read more

View Profile
Rolling Sphere Technologies SRL

Not yet reviewed

$1,000+

$25 - $49 / hr

Freelancer

București, Romania

Services provided

60% Call Center Services

30% Back Office Outsourcing

10% IT Managed Services

Answering service company Rolling Sphere Technologies SRL was launched in 2026. The agency provides Call Center Services and Back Office Outsourcing, and is small.
Read more

View Profile
Innova Project Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

București, Romania

Services provided

50% Business Consulting

20% Back Office Outsourcing

20% Corporate Training & Coaching +1 service

10% Financial Consulting

Innova Project Consulting is a Business Consulting company. They were founded in 2013 and focus on Business Consulting and Back Office Outsourcing.
Read more

View Profile
Direct Marketing Grup

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

București, Romania

Services provided

20% Call Center Services

20% Direct Marketing

20% Ecommerce Marketing +2 services

20% Logistics & Supply Chain Consulting

20% Marketing Strategy

Headquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy.
Read more

View Profile
Best-Call

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

București, Romania

Services provided

100% Call Center Services

Small call center company Best-Call, is in București, Romania. Their services include Call Center Services.
Read more

View Profile
PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

București, Romania

Services provided

60% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

PartnerHero is a business process outsourcing company renowned for providing exceptional customer support, technical assistance, and analytics services. Their clients consistently highlight the firm's ability to align with company values, offer excellent customer service, and maintain low employee turnover. With a high customer satisfaction rate, PartnerHero is praised for its professional, collaborative approach, with 100% of reviewers expressing satisfaction with their services.

See all 6 projects
Reviews mention Timely
PartnerHero consistently demonstrates a strong commitment to timeliness in project management, as highlighted by multiple clients. One client noted they were 'constantly on time' with biweekly syncs, ensuring satisfaction. Another client praised their 'timely and well-organized' approach, achieving support for over 1.2 million applications within weeks. Overall, the feedback reflects a positive sentiment regarding PartnerHero's punctuality and responsiveness, with clients expressing high satisfaction and no noted areas for improvement.

BPO Service for Social Impact FinTech Platform

5.0 Feb 23, 2023

They’re on top of the project; the team is timely and well-organized. PartnerHero is very responsive, and we’re happy with their performance. We have a standing weekly meeting to cover everything we need to do. Overall, we have constant communication through our integrated Slack channel, Service Cloud, and Grasshopper.
Read Full Review

Customer Service Support for GXVE Beauty by Gwen Stefani

5.0 Mar 1, 2023

PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally express satisfaction with PartnerHero's pricing, citing it as budget-friendly and aligned with their expectations for value. For instance, one client from GXVE Beauty highlighted the 'good value for cost,' while another noted that PartnerHero's 'diligence about being on budget' contributed to their positive experience. Overall, the sentiment indicates that clients find PartnerHero to offer high-quality services at competitive rates, making them a valuable partner.
Read All Reviews

Was this helpful?

View projects from:

Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

Was this helpful?

București, Romania

13 Strada Sevastopol
București, Romania
21 - 30

See All Locations (7)

Was this helpful?
View Profile
Oktasales

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Alba Iulia, Romania

Services provided

20% Content Marketing

20% Digital Strategy

20% Email Marketing +2 services

20% Sales Outsourcing

20% Video Marketing

Digital Strategy company Oktasales is based in Alba Iulia, Romania. Their services include Digital Strategy and Content Marketing.
Read more

View Profile
StarliDigital

Not yet reviewed

Undisclosed

< $25 / hr

Freelancer

București, Romania

Services provided

40% Web Design

40% Web Development

20% Sales Outsourcing

Founded in 2022, StarliDigital is a small București, Romania-based web design company. Their services include Web Design and Web Development.
Read more

View Profile
8x8

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Cluj-Napoca, Romania

Services provided

100% Call Center Services

Call center company 8x8 was founded in 1987. The team offers Call Center Services.
Read more

Cluj-Napoca, Romania

Bulevardul 21 Decembrie 1989 77
Cluj-Napoca, Romania 400124
76 - 100

40.364.630.189

See All Locations (8)

Was this helpful?

View Profile
Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

București, Romania

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read more

București, Romania

63-69, Str Dr. Iacob Felix, Premium Plaza Building, second floor, sector 1 – 011033, Bucharest
București, Romania
2001 - 5000

40374155600

See All Locations (52)

Was this helpful?

View Profile
Avacone AG

Not yet reviewed

$100,000+

$150 - $199 / hr

50 - 249

Cluj-Napoca, Romania

Services provided

20% Manufacturing Consulting

15% Compliance Consulting

10% Computer Engineering +6 services

10% Custom Software Development

10% DevOps Managed Services

10% Document Digitization & Management

10% IT Managed Services

10% IT Staff Augmentation

5% Web Development

Based in Sissach, Switzerland and Innsbruck, Austria, Avacone AG is a Manufacturing Consulting company. Their services include Manufacturing Consulting and Compliance Consulting.
Read more

Cluj-Napoca, Romania

Bulevardul Nicolae Titulescu 4
Cluj-Napoca, Romania 400347
21 - 30

+40 771 059 780

See All Locations (10)

Was this helpful?

View Profile
AppGreat

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

București, Romania

Services provided

10% Back Office Outsourcing

10% Custom Software Development

10% Customer Service Outsourcing +7 services

10% Cybersecurity

10% DevOps Managed Services

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% UX/UI Design

10% Web Development

AppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
Read more

More responsive than most other service providers

AppGreat is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

București, Romania

169A Calea Floreasca
București, Romania 077190
6 - 9

+359893439447

See All Locations (5)

Was this helpful?

View Profile

Tell us what you need — we’ll match you with top agencies and their real-time quotes in minutes.

Get My Quotes

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top BPO Companies in Romania

List of the Top Romania BPO Services

Reviews mention Unique expertise

Accounting Services for Marketing & Venture Capital Firm

Customer Support for FinTech Organization

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Patient

IT Staff Augmentation for Payment Services Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

MarKam Solutions is very responsive

Reviews mention Unique expertise

Customer Service for Financial Brand

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Valoris Center is very responsive

Reviews mention Timely

Customer Support Outsourcing for Computer Chip & Software Co

Content Moderation Services for Tech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

BPO Services for E-Commerce Company

Call Center Services for Global Tech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Flexible

Remote Employee Recruitment for Digital Mktg & Web Dev Co

HR Services for IT Consulting Firm

Recruitment Solutions for Real Estate Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Data Entry for Scholarship Fund

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Cold Calling & Lead Generation for Luxury Clothing Brand

Customer Experience Support for Fashion E-Commerce Firm

LinkedIn Marketing for Consultancy Company

Reviewed 1 time in the past 6 months

Reviews mention Well-organized projects

BPO Services for E-Commerce Company

Call Center Services for Global Tech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

BPO & Call Center Services for E-commerce & Digital Mktg Co

Staff Augmentation & Help Desk Support for Consulting Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Employee of Record Services for Software Company