Top BPO Companies in Romania
6 Leaders 15 Contenders
49 Companies
List of the Top Romania BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves RomaniaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves RomaniaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Serves RomaniaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 10 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Select VoiceCom has received positive feedback over the last six months, particularly for its effective handling of outbound and inbound calls, achieving a 75% success rate. Clients appreciate the company's professionalism, timely project management, and alignment with their values. Notably, audit scores averaged around 95%, indicating high performance. However, there is a suggestion for Select VoiceCom to enhance proactivity in supporting representatives during challenging learning phases.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a customer support and call center services provider known for handling customer interactions, technical support, outbound sales, and lead management. Clients commend them for their professionalism, flexibility, and alignment with company values. Approximately 85% of reviews highlight their timely delivery and proactive approach, while 90% emphasize high customer satisfaction scores. Some mention a need for improvement in personnel turnover and attention to detail.
Reviews mention Innovative
Clients have praised Valoris Center for their innovative approach and proactive problem-solving capabilities. A notable instance includes the Head of Customer Support at Aircash, who commended their project management team for consistently presenting innovative ideas and delivering expected results. The overall sentiment reflects a strong appreciation for Valoris Center's ability to enhance customer experiences through creative strategies, aligning well with client objectives and fostering successful collaboration.-
Call Center & Sales Services for FinTech Platform Co
5.0 Nov 14, 2024The project management team was highly professional, consistently bringing innovative ideas to the table and delivering the expected results.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Valoris Center has received positive feedback in the last six months, particularly for their customer support and project management. A client noted their impressive reaction time to needs and the achievement of objectives within the agreed timeframe. The team was praised for their culture fit and value for cost. Overall, clients expressed satisfaction with the outcomes, highlighting improvements in customer experience and CSAT without identifying any areas for improvement.Was this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
40% Content Moderation Services40% Customer Service Outsourcing20% Call Center ServicesSee all 4 projectsConectys is a multilingual customer service support provider, offering consumer electronics and technical support in multiple languages across various regions. Reviews highlight their commendable timeliness and responsiveness, with 100% of reviewers appreciating their communication and project management. However, areas for improvement include workflow tool evaluation and quicker backfilling of critical roles.
Reviews mention Timely
The sentiment regarding timeliness in Conectys's reviews is overwhelmingly positive. Clients noted their 'very timely and responsive' communication and highlighted the commendable ownership displayed by Conectys in handling requests. One client emphasized that initial onboarding and recruitment were 'delivered on schedule,' demonstrating their commitment to meeting deadlines. However, there is a suggestion for improvement in backfilling key roles more rapidly to reduce operational gaps during transitions.-
Customer Support Outsourcing for Computer Chip & Software Co
5.0 Aug 3, 2026Conectys's ownership and timeliness of responses were commendable. Their project management was very timely and responsive. The primary form of communication with Conectys was through virtual meetings and email or messaging apps.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Conectys has received positive feedback in recent reviews, highlighting their timely and responsive communication, as well as their ability to deliver multilingual customer support efficiently. Clients praised Conectys for their impressive onboarding process and flexibility in scaling operations. However, areas for improvement include enhancing automation and faster backfilling of key roles to minimize operational gaps. Overall, the sentiment is favorable, with clients appreciating Conectys's alignment with their values and budget.Was this helpful?
Industry Experience
Conectys demonstrates strong expertise in the Financial Services, IT, and Consumer Electronics industries. Clients consistently praise their multilingual support capabilities and proactive communication. Feedback highlights their ability to onboard teams efficiently and provide localized support across various languages. While overall sentiment is positive, some reviews suggest improvements in operational processes and automation. This makes Conectys a suitable partner for organizations seeking scalable customer support solutions in diverse sectors.
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Consumer Products Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Conectys's competitive pricing and overall value for money. One client noted that their decision to choose Conectys was largely due to the 'pricing fit our budget' and 'good value for cost.' Another client emphasized their proactive communication and consistent performance, which enhanced the perceived value of their services. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Conectys's offerings, despite minor areas for improvement in operational processes.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves RomaniaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Reliable
Clients consistently praise MarKam Solutions for their reliability and professionalism. One review highlighted their exceptional project management, noting that they adhered to timelines, delivered milestones on schedule, and demonstrated responsiveness to client needs. The client reported a 50% increase in lead generation and a 20% reduction in sales cycle time, attributing these successes to MarKam's dependable approach. Overall, the sentiment indicates a strong trust in their ability to deliver results efficiently.-
Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results. Overall, their professionalism and reliability made the entire process efficient and stress-free.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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$100,000+Undisclosed10,000+Serves RomaniaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.-
Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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UndisclosedUndisclosed250 - 999Serves RomaniaServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
Reviews mention High-quality work
Remote Team Solutions consistently receives high praise for the quality of work delivered. Clients highlight exceptional performance, with one noting, "the quality of the work" as a standout feature, and another emphasizing their "unwavering dedication to quality" and ability to source top-tier talent. A law firm founder remarked on the "high quality of executive assistants," while an IT consulting CEO appreciated their "phenomenal work ethic". Overall, the sentiment reflects strong client satisfaction and confidence in the company's capabilities.-
Virtual Assistant Support for Law Firm
4.5 May 27, 2025The assistant accomplishes all the tasks I give her. Quality of the work was what I found most impressive or unique about this company.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions highlight their exceptional talent acquisition and project management capabilities. Clients reported increased efficiency in operations, such as faster policy issuance and improved sales metrics. One client noted the team's commitment to meeting needs, specifically mentioning team member Gustavo's dedication. While the hiring process can sometimes feel rushed, overall sentiment remains highly positive, with clients appreciating the company's value and support.Was this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+Undisclosed50 - 249București, Romania
Services provided
85% Call Center Services15% Customer Service OutsourcingCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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$25,000+$25 - $49 / hr50 - 249Cluj-Napoca, Romania
Services provided
50% Employer of Record (EOR) Services40% Back Office Outsourcing5% HR Outsourcing +1 service5% Recruitment Process OutsourcingXTENSOS is an Employer of Record (EOR) Services company established in 2014. The midsize team offers Employer of Record (EOR) Services and Back Office Outsourcing.
Read moreSee All Locations (2)Cluj-Napoca, Romania
37 Strada Regele Ferdinand
Cluj-Napoca, Romania 40039476 - 100
+40 748 891 891
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +2 services10% Call Center Services10% IT Staff AugmentationSee all 23 projectsMercatus is a lead generation company specializing in B2B campaigns, offering services like appointment setting, outreach, and brand awareness. The majority of feedback is positive, with approximately 90% of clients highlighting their effective communication and project management. Notably, Mercatus achieved an 89% meeting acceptance rate in some campaigns and significantly increased client visibility and engagement. While a few clients suggested areas for improvement, most praised Mercatus for their professionalism and responsiveness.
Reviews mention Proactive
Client feedback highlights Mercatus's proactive approach in lead generation and project management. One client noted their effectiveness in creating visibility in the Bulgarian market, stating, 'The team is very proactive in finding leads, sending us invitations, and communicating.' Another emphasized their flexibility and responsiveness, mentioning, 'Mercatus demonstrated excellent project management... and were highly responsive to any requests.' Overall, clients express satisfaction with Mercatus's initiative and commitment to achieving project goals.-
Appointment Setting & Recruitment for Sales Solutions Co
5.0 May 30, 2025Mercatus demonstrated excellent project management throughout the entire engagement. They consistently delivered all milestones on time and were highly responsive to any requests or adjustments we needed. Their team was proactive in communicating progress and always flexible in adapting to our evolving needs.
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Lead Generation Services for Digital Products Company
5.0 Nov 18, 2025Mercatus excels at creating visibility in the Bulgarian market. The team is very proactive in finding leads, sending us invitations, and communicating. Mercatus's project management is good. We hold weekly meetings via Microsoft Teams, and the team has a channel where we share documents and other things.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Mercatus has received positive feedback for its effective B2B lead generation approach tailored to the e-commerce sector. A recent client highlighted the team's ability to book nine qualified meetings within four weeks, achieving an impressive 89% meeting acceptance rate. The client commended Mercatus for their structured outreach strategy and the professionalism of their team, noting a strong cultural fit and consistent communication. Overall, the sentiment reflects a reliable partnership with no identified areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 24 languages:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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$100,000+Undisclosed10,000+București, Romania
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.-
Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
50% Customer Service Outsourcing30% Call Center Services20% Back Office OutsourcingSee all 9 projectsIntelligentBee is a versatile IT and support services company with expertise in customer support, technical development, and IT management. The company consistently receives high praise for its responsiveness, flexibility, and ability to deliver high-quality work on time, with around 90% of reviews highlighting these strengths. Clients appreciate IntelligentBee's ability to integrate seamlessly into existing teams and its dedication to maintaining high satisfaction rates. A few reviews mention areas for improvement in documentation and coordination, but overall, feedback is overwhelmingly positive.
Reviews mention Timely
IntelligentBee consistently receives positive feedback regarding their timeliness and project management. Clients report that all projects were delivered on time, with proactive communication and quick responses to inquiries. For instance, one client highlighted that IntelligentBee's response times remain below industry standards, while another noted their adherence to deadlines using Agile methodology. Overall, the sentiment around timeliness is highly favorable, with clients expressing satisfaction and confidence in IntelligentBee's ability to meet their project timelines.-
Development and Support for Communication Platform
5.0 Apr 24, 2017In terms of support, we gauge results by response time to inquiries. IntelligentBee has met all of our objectives, which are the same as for our domestic team. Whether the customer is being served by our team or theirs, the response time is exactly the same. IntelligentBee is faster than us. They’ve been on time and within budget every time.
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IT Support for Conversational AI Platform
5.0 Nov 17, 2025All projects have been delivered on time and we meet on an ongoing basis to align on priorities and goals. Our agents through Intelligent Bee are quick to reach out should they need clarification or approval before acting to ensure we are aligned on the approach but can execute quickly.
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Web & Mobile App Dev for Events Platform
5.0 Jan 22, 2020Our solution was launched on time and any feature added was done extremely fast considering the fact that developing the product was an ongoing process based on our customers’ feedback. IntelligentBee had an important role for this project: any delay or any hick-up would risk the delivery for the entire project so on-time deliverables had a huge impact and they performed really well using AGILE methodology with 2-week sprints. They backed up with excellent technical execution skills, delivering a high-quality product, always on time.
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Industry Experience
IntelligentBee has demonstrated expertise across multiple industries, including financial services, automotive, information technology, media, and customer support. In financial services, they enhance customer support efficiency; in automotive, they provide accurate data entry services; in IT, they build comprehensive software solutions with a focus on customer satisfaction. Their impact is underscored by high-quality service delivery, responsiveness, and adaptability, making them a compelling choice for clients in these sectors seeking reliable technical and customer support.
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Automotive Media IT Services Software Financial services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight IntelligentBee's competitive pricing and strong value for money. For example, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another emphasized their substantial monthly investment, stating it was significantly less than they would pay in a higher-cost market, reinforcing their overall satisfaction with the investment. Overall, feedback indicates that IntelligentBee delivers quality services that meet or exceed client expectations relative to their costs.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves RomaniaServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
Reviews mention Helpful
Clients express a consistently positive sentiment towards TECHSPEED INC, highlighting their helpfulness and professionalism. One client noted, 'Their people have been great. Very helpful and willing to always take on a new project.' Another stated, 'Their willingness to remain flexible and helpful was impressive.' Additionally, a client emphasized their timely communication and ability to deliver work on time, indicating a strong alignment with client needs and satisfaction.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The willingness to remain flexible and helpful was impressive. They consistently demonstrated a readiness to adapt to our needs and provide assistance whenever required. This approach facilitated a strong and effective working relationship.
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Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021They are professional and helpful, consistently delivering work on time. The team demonstrated a strong ability to prioritize resources effectively, especially when urgent tasks arose. Additionally, the project manager is easy to communicate with and very hands-on throughout the process.
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Data Entry & Document Digitization for Credit Reporting Agency
5.0 Aug 22, 2025TECHSPEED INC demonstrated excellent project management. Always willing to ask questions and be there when we need them. Their people have been great. Very helpful and willing to always take on a new project.
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Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingSee all 4 projectsFSPGlobal is a business process outsourcing (BPO) company specializing in multilingual customer support, help desk services, and staff augmentation. The company has received overwhelmingly positive feedback, with clients highlighting their operational excellence, scalability, and value for cost. Approximately 100% of reviews commend their adaptability and customer-centric approach, emphasizing their proficiency in improving customer satisfaction and operational efficiency.
Industry Experience
FSP Global has demonstrated strong expertise across multiple industries, including Advertising & Marketing, Gaming, and ICT consultancy. Clients consistently praise their exceptional customer service, multilingual support, and operational efficiency. In the Advertising sector, they excelled in enhancing customer experience and scalability. In Gaming, they achieved significant cost savings and improved customer satisfaction. Overall, sentiment is highly positive, indicating that FSP Global is well-suited for businesses seeking reliable BPO solutions in these sectors.
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Advertising & marketing Consulting GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend FSPGlobal for delivering high-quality services at a commendable value, often highlighting their cost efficiency. One client noted that FSPGlobal's offerings were 'cheaper than doing on our own,' while another emphasized 'good value for cost' as a key reason for choosing them. Overall, the sentiment reflects satisfaction with the balance of pricing and service quality, indicating that FSPGlobal's solutions effectively meet clients' needs without compromising on excellence.Was this helpful?
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingSee all 2 projectsHKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions.
Reviews mention Collaborative
Clients have expressed a strong sentiment of collaboration with HKR.TEAM, highlighting their open and positive communication. One client noted, "HKR's team treats us as their partner and is very open and collaborative with us," emphasizing the responsiveness to needs. Additionally, the work ethic and attention to detail were praised, contributing to a successful partnership. Overall, the feedback reflects a favorable view of HKR's collaborative approach, with minor suggestions for improved transparency on internal policies.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner.
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Industry Experience
HKR.TEAM has demonstrated strong capabilities in the retail and software industries, receiving positive feedback for their expertise in building customer service teams and extending marketing operations. Clients praised their reliability, cultural alignment, and proactive communication. In retail, they effectively enhanced customer service operations, while in software, they successfully recruited marketing staff, showcasing an ability to deliver tailored solutions that meet specific client needs. Overall, sentiments are highly favorable for both sectors.
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Software RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised HKR.TEAM for offering good value for the cost of their services. One client noted their decision was influenced by HKR's competitive pricing and alignment with company values. Another highlighted the absence of recruiting costs due to a subscription model, which streamlined their hiring process. Overall, the sentiment reflects satisfaction with the balance between quality and affordability, reinforcing HKR's reputation as a reliable partner in achieving business objectives.Was this helpful?
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$50,000+$50 - $99 / hr10 - 49București, Romania
Services provided
5% AI Consulting5% Back Office Outsourcing5% Business Consulting +17 services5% Cloud Consulting & SI5% Commercial Property Management5% Computer Engineering5% Corporate Relocation5% Custom Software Development5% Customer Service Outsourcing5% Cybersecurity5% Event Management5% IT Managed Services5% IT Staff Augmentation5% IT Strategy Consulting5% Logistics & Supply Chain Consulting5% Procurement Support5% Staffing5% Supply Chain Management5% Unified Communications Consulting & SI5% Web DevelopmentSee all 6 projectsCUSTOM STYLE is a versatile IT services and solutions provider specializing in infrastructure optimization, cloud integration, network security, and managed services. Across various projects, 100% of reviews highlighted their professionalism, flexibility, and customer-centric approach. Notably, 80% of reviewers emphasized their ability to deliver tailored, efficient solutions that significantly improved operational efficiency and security while maintaining strong communication and on-time delivery.
Reviews mention Experienced
Clients express high satisfaction with CUSTOM STYLE's expertise and proactive approach to IT support, highlighting their ability to tailor solutions to specific business needs. Notable feedback includes exceptional communication, timely project delivery, and effective resource management, which significantly enhanced operational efficiency. However, some clients noted areas for improvement in communication during certain instances. Overall, the sentiment reflects a strong appreciation for CUSTOM STYLE as a valuable partner in IT management.-
IT & Cloud Services & Staff Aug for Telecommunications Co
5.0 Oct 10, 2024Custom Style's team was incredibly knowledgeable and experienced. They had a deep understanding of the latest technologies and were able to provide valuable insights that helped us make informed decisions. Their expertise in vendor management helped us streamline our procurement processes and build stronger relationships with our suppliers.
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Industry Experience
CUSTOM STYLE has demonstrated expertise primarily in the Telecommunications and Construction industries, with notable success in delivering IT solutions, managed services, and infrastructure management. Feedback highlights their strengths in optimizing operational efficiency, enhancing network security, and providing tailored technology solutions. Sentiment is overwhelmingly positive across these sectors, particularly in Telecommunications, where their impact on network performance and security is emphasized. Clients in Construction also commend their comprehensive IT support and project management, establishing CUSTOM STYLE as a versatile partner for IT and operational needs.
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Telecommunications Construction MedicalWas this helpful?
More responsive than most other service providers
Get in TouchCUSTOM STYLE is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$100 - $149 / hr2 - 9București, Romania
Services provided
25% Sales Outsourcing20% Account-Based Marketing20% Email Marketing +2 services20% Other Digital Marketing15% Corporate Training & CoachingSee all 3 projectsWEBHUNT SRL is a marketing and affiliate management company known for its expertise in lead generation, data mining, and outreach strategies. Clients appreciate their creative approaches and data-driven solutions, with 100% of reviewers highlighting their strong project management and timely delivery. Additionally, their ability to align with client goals and industry needs is frequently noted as impressive by clients.
Reviews mention Understands their clients' needs
WEBHUNT SRL has received positive feedback regarding their understanding of client needs, particularly noted for their tailored outreach strategies and market insights. A client highlighted their 'level of technology' and 'understanding of our market and industry,' which facilitated the onboarding of over 800 affiliates aligned with specific criteria. Overall, the sentiment reflects satisfaction with WEBHUNT SRL's personalized, data-driven approach that significantly enhanced the client's affiliate recruitment and campaign performance.-
Affiliate Discovery & Outreach for Advetising Company
5.0 Sep 18, 2024I was impressed with their level of technology, due diligence, and understanding of our market and industry. Creativeness and agility in setting up the strategy and framework.
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Industry Experience
WEBHUNT SRL has demonstrated expertise across the Telecommunications, Advertising & Marketing, and Software industries. Clients highlighted their strengths in lead generation, market analysis, and tailored outreach strategies. In Telecommunications, they successfully managed marketing campaigns and expanded affiliate networks. In Advertising & Marketing, they provided data-driven insights and facilitated affiliate recruitment, onboarding over 800 affiliates. In Software, their personalized approach led to effective lead generation and campaign execution. Overall, sentiment is positive, indicating strong alignment with clients' needs across these sectors.
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Telecommunications Advertising & marketing SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
WEBHUNT SRL has received positive feedback regarding their overall cost and value for money. Clients noted that the pricing fit their budgets and highlighted the 'good value for cost' in multiple reviews. For instance, one client from RelarioVoice emphasized that WEBHUNT SRL was selected due to its pricing suitability, while another from eSolutions praised their alignment with budget constraints. Overall, the sentiment reflects satisfaction with the value received relative to the investment made.Was this helpful?
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UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing25% Call Center Services25% Customer Service OutsourcingReashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center
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$1,000+< $25 / hr50 - 249București, Romania
Services provided
55% Customer Service Outsourcing30% Business Consulting15% Call Center ServicesWorld Performance Group Srl is a Customer Service Outsourcing company located in București, Romania. Launched in 2012, the team offers Customer Service Outsourcing and Business Consulting.
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$5,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
Services provided
27% Custom Software Development20% AI Development20% BI & Big Data Consulting & SI +6 services20% Document Digitization & Management3% CRM Consulting and SI3% ERP Consulting and SI3% Email Marketing3% Other IT Consulting and SI1% Other MarketingLaunched in 2017, Goodroid is a software development firm. Their team specializes in Custom Software Development and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingTransylvania Support Center, a Back Office Outsourcing and Customer Service Outsourcing company, was established in 2014. The agency offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Sibiu, Romania
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Logistics & Supply Chain ConsultingEstablished in 2021, Callensys is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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$5,000+$25 - $49 / hr250 - 999București, Romania
Services provided
25% Back Office Outsourcing25% Custom Software Development25% IT Managed Services +1 service25% Other Application DevelopmentHeadquartered in București, Romania and Beograd, Serbia, Connections Romania is a midsize software development firm. Their services include Custom Software Development and Back Office Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Oradea, Romania
Services provided
30% Web Development25% Document Digitization & Management10% IT Staff Augmentation +5 services10% UX/UI Design10% Web Design5% AI Development5% Custom Software Development5% Other Application DevelopmentNeobyte Solutions is a web development firm launched in 2001. The firm specializes in Web Development and Document Digitization & Management, and is small.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing20% HR Outsourcing15% HR Consulting +1 service15% RecruitingDNA TALENT PARTNERS is a Back Office Outsourcing company founded in 2019. Their services include Back Office Outsourcing and HR Outsourcing.
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
30% Call Center Services30% Customer Service Outsourcing15% IT Managed Services +3 services10% Back Office Outsourcing10% Staffing5% Recruitment Process OutsourcingEuroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
70% AI Development30% Document Digitization & ManagementTypeless is a small Cluj-Napoca, Romania-based artificial intelligence development company. The team provides Artificial Intelligence and Document Digitization & Management.
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Undisclosed$50 - $99 / hr2 - 9Cluj-Napoca, Romania
Services provided
30% Call Center Services15% AI Agents10% AI Development +6 services10% API Development10% Computer Engineering10% Custom Software Development5% Digital Engineering5% Other Application Development5% TranscriptionSee all 1 projectsCentrale Telefonice provides cloud-hosted VoIP phone systems for Romanian companies, operated by SCIT Technology SRL from Cluj-Napoca since 2009. Our services include cloud PBX, GSM SIM Hosting, AI
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$50,000+$25 - $49 / hr50 - 249București, Romania
Services provided
25% Staffing25% Web Development10% Mobile App Development +8 services5% Back Office Outsourcing5% Custom Software Development5% Customer Service Outsourcing5% E-Commerce Development5% IT Staff Augmentation5% Recruiting5% Search Engine Optimization5% Social Media MarketingV7Infotech is a website development firm. Founded in 2021, their team focuses on Web Development and Staffing.
Read moreSee All Locations (4)București, Romania
26a Strada Paul Greceanu
București, Romania16 - 20
+40729425186
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$5,000+$25 - $49 / hr2 - 9București, Romania
Services provided
40% Marketing Strategy40% Sales Outsourcing20% BrandingSee all 2 projectsVreauLeaduri.ro is a lead generation company specializing in LinkedIn and email automation campaigns to enhance client acquisition and engagement. The overall feedback from clients is positive, with approximately 100% praising their strategic approach and effective communication. Clients appreciate their proactive project management and the personalized approach to lead targeting, though a more visual dashboard for tracking prospects is suggested for improvement.
Reviews mention Timely
Clients overwhelmingly praised VreauLeaduri.ro for their timely delivery and responsiveness. One client noted they were 'always there to help' and consistently delivered on time. Another highlighted that communication was 'clear, consistent, and easy,' with prompt responses to requests for adjustments. Overall, the sentiment regarding timeliness is highly positive, showcasing the company's commitment to meeting deadlines and addressing client needs efficiently.-
Digital Marketing for Art Gallery
5.0 Nov 10, 2025Communication was clear, consistent, and easy. They set expectations from the start, shared updates in a simple WhatsApp + report format, and were flexible when I had questions or small adjustments. Deliverables were sent on time, and whenever I asked for changes to targeting or messaging, they responded quickly and implemented them without friction.
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Industry Experience
VreauLeaduri.ro has demonstrated expertise primarily in the Advertising & Marketing and Arts, Entertainment & Music industries. Feedback indicates strong performance in lead generation and client engagement through tailored LinkedIn campaigns, with clients noting excellent communication, timely delivery, and a commitment to their goals. Overall sentiment across both industries is positive, highlighting the provider's strategic focus and personalized approach, making them a suitable partner for businesses seeking to enhance their outreach and connect with high-value prospects.
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Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight VreauLeaduri.ro's competitive pricing and overall value for money. One client noted the company's services fit their budget while another emphasized 'good value for cost.' Feedback indicates a strong return on investment, with measurable outcomes such as increased leads and successful client engagements. Overall sentiment reflects satisfaction with pricing relative to the quality of services provided, suggesting VreauLeaduri.ro is a cost-effective option for businesses seeking effective lead generation solutions.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49București, Romania
Services provided
25% Commercial Printing15% Cybersecurity15% Document Digitization & Management +7 services10% IT Managed Services10% Unified Communications Consulting & SI5% Application Management & Support5% Business Consulting5% Corporate Training & Coaching5% Custom Software Development5% IT Strategy ConsultingTryamm, a Commercial Printing company, was established in 1993. The team specializes in Commercial Printing and Cybersecurity.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
25% Back Office Outsourcing25% CRM Consulting and SI20% Call Center Services +2 services15% Customer Service Outsourcing15% Sales OutsourcingCALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
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$10,000+$25 - $49 / hr2 - 9București, Romania
Services provided
30% Direct Marketing20% Back Office Outsourcing20% Market Research +2 services20% Marketing Strategy10% Custom Software DevelopmentLigeia Contact Management is a Direct Marketing company. Founded in 2009, their team focuses on Direct Marketing and Back Office Outsourcing.
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$10,000+$50 - $99 / hr2 - 9București, Romania
Services provided
50% Custom Software Development20% Back Office Outsourcing10% Mobile App Development +2 services10% Web Design10% Web DevelopmentLaunched in 2020, SAS Technologies is a software development firm. Located in București, Romania, the team specializes in Custom Software Development and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Alba Iulia, Romania
Services provided
60% Logistics & Supply Chain Consulting10% Back Office Outsourcing10% Freight forwarding +2 services10% Fulfillment10% Warehousing & DistributionMax Loads is a midsize Logistics & Supply Chain Consulting company in Alba Iulia, Romania and București, Romania. The team provides Logistics & Supply Chain Consulting and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
Services provided
26% Custom Software Development22% IT Managed Services17% Corporate Training & Coaching +6 services15% Back Office Outsourcing10% Web Design5% Compliance Consulting2% Content Writing Services2% Graphic Design1% AI ConsultingAtracore SRL is an IT managed services company. The team focuses on IT managed services and Custom Software Development, and the firm is headquartered in Cluj-Napoca, Romania.
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$1,000+$25 - $49 / hr10 - 49Alba Iulia, Romania
Services provided
40% Accounting10% Advertising10% Business Consulting +4 services10% Call Center Services10% HR Consulting10% Market Research10% TranscriptionEstablished in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising.
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$1,000+< $25 / hr2 - 9Cluj-Napoca, Romania
Services provided
10% Advertising10% Branding5% Content Marketing +15 services5% Customer Service Outsourcing5% Digital Strategy5% Direct Marketing5% Graphic Design5% Logo5% Marketing Strategy5% Other Digital Marketing5% Print Design5% Sales Outsourcing5% Search Engine Optimization5% Social Media Marketing5% Translation5% UX/UI Design5% Video Production5% Web DesignHeadquartered in Cluj-Napoca, Romania, kaaymedia is an Advertising company. Established in 2020, the team focuses on Advertising and Branding.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingVivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
30% Back Office Outsourcing20% CRM Consulting and SI20% IT Managed Services +3 services10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingBitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
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$1,000+$50 - $99 / hr2 - 9Brașov, Romania
Services provided
30% Accounting30% HR Consulting20% Finance & Accounting Outsourcing (FAO) +2 services10% Back Office Outsourcing10% Business ConsultingAccounting company Zelda was founded in 2016. Headquartered in Chișinău, Moldova and Brașov, Romania, the team offers Accounting and HR Consulting.
Read moreSee All Locations (2)Brașov, Romania
str. Branduselor 86, 101
Brașov, Romania 5003972 - 5
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
40% IT Managed Services30% Cloud Consulting & SI18% Back Office Outsourcing +1 service12% Customer Service OutsourcingEstablished in 2002, Domino IT Services is an IT managed services company. In Cluj-Napoca, Romania, the team specializes in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
20% IT Managed Services20% IT Strategy Consulting20% Mobile App Development +4 services10% Accounting10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingNRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
25% Business Consulting20% Corporate Training & Coaching13% Customer Service Outsourcing +4 services12% Back Office Outsourcing10% HR Consulting10% HR Outsourcing10% RecruitingPluri Consultants is a Business Consulting company. Headquartered in București, Romania, their team provides Business Consulting and Corporate Training & Coaching.
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$1,000+$25 - $49 / hrFreelancerBucurești, Romania
Services provided
60% Call Center Services30% Back Office Outsourcing10% IT Managed ServicesAnswering service company Rolling Sphere Technologies SRL was launched in 2026. The agency provides Call Center Services and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
50% Business Consulting20% Back Office Outsourcing20% Corporate Training & Coaching +1 service10% Financial ConsultingInnova Project Consulting is a Business Consulting company. They were founded in 2013 and focus on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
20% Call Center Services20% Direct Marketing20% Ecommerce Marketing +2 services20% Logistics & Supply Chain Consulting20% Marketing StrategyHeadquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy.
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UndisclosedUndisclosed2 - 9București, Romania
Services provided
100% Call Center ServicesSmall call center company Best-Call, is in București, Romania. Their services include Call Center Services.
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Undisclosed< $25 / hr1,000 - 9,999București, Romania
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +2 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)See all 6 projectsPartnerHero is a business process outsourcing company renowned for providing exceptional customer support, technical assistance, and analytics services. Their clients consistently highlight the firm's ability to align with company values, offer excellent customer service, and maintain low employee turnover. With a high customer satisfaction rate, PartnerHero is praised for its professional, collaborative approach, with 100% of reviewers expressing satisfaction with their services.
Reviews mention High-quality work
Clients consistently commend PartnerHero for delivering high-quality work, highlighting their commitment to customer satisfaction and effective project management. One client noted that PartnerHero goes the extra mile to meet changing requirements, while another praised their accuracy and efficiency, resulting in high customer satisfaction ratings. Overall, feedback indicates a strong alignment with client needs, emphasizing PartnerHero's dedication to maintaining a positive and productive partnership.-
Call Center Services for Smart Home IoT Tech Company
5.0 Jan 27, 2023PartnerHero is incredibly diligent about being on budget, so they’ve been very efficient and organized from a project management perspective. Very rarely do things fall through the cracks, and the team always executes their tasks with a high degree of accuracy, so overall, I’m very happy with their approach to project management.
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Industry Experience
PartnerHero has demonstrated notable expertise across diverse industries including media, beauty, fintech, IoT technology, and automotive. Clients commend their commitment to customer satisfaction and effective communication, highlighting strengths in customer support, training, and onboarding processes. Overall sentiment varies by industry; media and fintech report high efficiency and responsiveness, while beauty and automotive emphasize effective issue resolution and professionalism. Potential clients in these sectors can expect a reliable partner dedicated to enhancing customer experience.
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Media Beauty & Cosmetics Software AutomotiveWas this helpful?
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See All Locations (7)București, Romania
13 Strada Sevastopol
București, Romania21 - 30
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$1,000+$25 - $49 / hr2 - 9Alba Iulia, Romania
Services provided
20% Content Marketing20% Digital Strategy20% Email Marketing +2 services20% Sales Outsourcing20% Video MarketingDigital Strategy company Oktasales is based in Alba Iulia, Romania. Their services include Digital Strategy and Content Marketing.
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Undisclosed< $25 / hrFreelancerBucurești, Romania
Services provided
40% Web Design40% Web Development20% Sales OutsourcingFounded in 2022, StarliDigital is a small București, Romania-based web design company. Their services include Web Design and Web Development.
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$1,000+< $25 / hr1,000 - 9,999Cluj-Napoca, Romania
Services provided
100% Call Center ServicesCall center company 8x8 was founded in 1987. The team offers Call Center Services.
Read moreSee All Locations (8)Cluj-Napoca, Romania
Bulevardul 21 Decembrie 1989 77
Cluj-Napoca, Romania 40012476 - 100
40.364.630.189
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UndisclosedUndisclosed10,000+București, Romania
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)București, Romania
63-69, Str Dr. Iacob Felix, Premium Plaza Building, second floor, sector 1 – 011033, Bucharest
București, Romania2001 - 5000
40374155600
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$100,000+$150 - $199 / hr50 - 249Cluj-Napoca, Romania
Services provided
20% Manufacturing Consulting15% Compliance Consulting10% Computer Engineering +6 services10% Custom Software Development10% DevOps Managed Services10% Document Digitization & Management10% IT Managed Services10% IT Staff Augmentation5% Web DevelopmentBased in Sissach, Switzerland and Innsbruck, Austria, Avacone AG is a Manufacturing Consulting company. Their services include Manufacturing Consulting and Compliance Consulting.
Read moreSee All Locations (10)Cluj-Napoca, Romania
Bulevardul Nicolae Titulescu 4
Cluj-Napoca, Romania 40034721 - 30
+40 771 059 780
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$5,000+$25 - $49 / hr50 - 249București, Romania
Services provided
10% Back Office Outsourcing10% Custom Software Development10% Customer Service Outsourcing +7 services10% Cybersecurity10% DevOps Managed Services10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentAppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
Read moreMore responsive than most other service providers
Get in TouchAppGreat is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)București, Romania
169A Calea Floreasca
București, Romania 0771906 - 9
+359893439447
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- Market presence
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 6 Romania BPO Services
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$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.2/40.017/20 Reviews8.2/10 Clients & Experience7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
31.9/40.016/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
31/40.016.6/20 Reviews6.7/10 Clients & Experience7.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
27/40.016.2/20 Reviews5.9/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
26.9/40.016.8/20 Reviews6.1/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+$100 - $149 / hr2 - 9București, Romania
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249București, Romania
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
Ability to deliver
13.8/40.00/20 Reviews9.3/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr2 - 9Sibiu, Romania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+Undisclosed50 - 249București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+$25 - $49 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+$25 - $49 / hr10 - 49Oradea, Romania
Ability to deliver
8.5/40.00/20 Reviews2.9/10 Clients & Experience5.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
32.1/40.016.6/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
Undisclosed$50 - $99 / hr2 - 9Cluj-Napoca, Romania
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$50,000+$25 - $49 / hr50 - 249București, Romania
Ability to deliver
6.9/40.00/20 Reviews2.9/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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