Top BPO Companies in Romania

Ratings Updated: March 14, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Romania

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Detail-oriented
Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Romania

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Translate ideas into products
Clients express high satisfaction with TechSpeed LLC's capability to translate ideas into actionable products. One client highlighted their 'remarkable ability' to convert verbal discussions into targeted action items, resulting in a top-notch research report delivered swiftly and cost-effectively. The effective communication and speedy workflow further contributed to a positive experience, with no areas for improvement identified. Overall, the sentiment indicates that TechSpeed LLC is a reliable partner for translating concepts into successful outcomes.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In recent reviews, clients have praised TECHSPEED INC for their professionalism, responsiveness, and high-quality deliverables. One client highlighted their effective data management capabilities, noting improvements in SEO and user experience. Another emphasized the company's speed and accuracy in providing election information. Overall, clients expressed complete satisfaction with the company's performance, citing timely communication and a proactive approach to project management. No significant areas for improvement were identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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More responsive than most other service providers

TECHSPEED INC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Romania

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Proactive
Clients have consistently praised Connext Global Solutions for their proactive approach. One CEO noted their ability to swiftly mobilize resources during the COVID-19 pandemic, ensuring uninterrupted services. Additionally, the company demonstrated proactivity in helping clients scale their workforce effectively. Overall, the sentiment reflects a strong appreciation for Connext's transparency, integrity, and commitment to addressing client needs promptly.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Connext reflect a positive overall sentiment, highlighting their effective call center services and strong project management. Clients commend the team's responsiveness and impressive hiring processes. One client noted a decrease in guest complaints and improved reservation accuracy, while another emphasized enhanced workload balance and supervisory opportunities for existing staff. Suggestions for improvement include additional employee training, but overall satisfaction remains high, with clients valuing alignment in company values and effective communication.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Valoris Center

4.9 13 reviews

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Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a customer support and call center service provider, specializing in handling customer interactions, technical support, and outbound sales services across various industries. The company is praised for its high service standards, flexibility, and proactive approach, consistently achieving positive results such as SLA performance over target and high customer satisfaction scores. In over 90% of the reviews, clients highlighted Valoris Center's adaptability and alignment with their business needs, while 10% noted areas for improvement like personnel turnover and attention to detail.

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Reviews mention Open to feedback
Clients have noted Valoris Center's openness to feedback and adaptability to project requirements. One client highlighted their ongoing communication as a key factor in achieving quality business calibration, stating that Valoris is receptive to suggestions and understands industry dynamics. Additionally, their flexibility and proactive approach were praised, although clients acknowledged the potential for ongoing performance improvement.

Call Center Services for Delivery App

5.0 Sep 24, 2021

The ongoing communication between us and Valoris team proved to be the solution for a quality business calibration. They are open to suggestions, they understand our industry dynamics and adapt to its requirements.
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0 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a positive overall sentiment, highlighting their proactive support and alignment with client values. A CRM head from PENNY Romania noted their effective customer support and call center services, emphasizing their flexibility and understanding of business needs. Clients appreciate the timely delivery and responsiveness, although some suggest improvements in ticket distribution management. Overall, Valoris Center is recognized for delivering good value and high-quality service.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (8) Austria (1) Croatia (1) Russia (1)

This provider is fluent in 12 languages:

English

Spanish

Russian

German

French

Italian

Romanian

Serbian

Slovenian

Bulgarian

Dutch

Polish

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MWDN

4.9 22 reviews
Premier Verified

$25,000+

$25 - $49 / hr

50 - 249

București, Romania

Services provided

15% Employer of Record (EOR) Services

15% IT Staff Augmentation

15% Recruiting +5 services

15% Staffing

10% Back Office Outsourcing

10% Custom Software Development

10% Executive Search

10% Recruitment Process Outsourcing

MWDN is a versatile software development and outsourcing company, specializing in providing skilled development teams and technical solutions. Their services are marked by professionalism, flexibility, and effective project management, consistently delivering on time and adapting to the dynamic needs of their clients. Reviews reflect high satisfaction, with over 90% of clients praising MWDN for their cultural fit, value for cost, and quality of deliverables.

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4 of 6 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 6 times in the past 6 months
Recent client feedback on MWDN reflects a strong overall sentiment of satisfaction, highlighting their professionalism, responsiveness, and effective project management. Clients noted timely delivery of high-quality work, with one remarking on a 40% efficiency improvement in their team. MWDN's flexibility in resource allocation and commitment to client success were repeatedly praised, with no significant areas for improvement identified. Overall, MWDN is viewed as a reliable partner that seamlessly integrates into client teams.
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Industry Experience

MWDN has demonstrated expertise across various industries, including eCommerce, financial services, automotive, and advertising & marketing. Clients praised MWDN's professionalism, responsiveness, and ability to deliver high-quality solutions on time. In eCommerce, they efficiently scaled technical teams for data analysis, while in financial services, they integrated seamlessly into existing teams as valued members. Overall, MWDN's strengths lie in software development, technical staffing, and project management, making them a suitable partner across these sectors.
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Software eCommerce Automotive Consumer Products Education Other industries Information technology Human Resources Financial services IT Services Advertising & marketing Gaming Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (5) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend MWDN for providing good value for cost, often highlighting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client noted, "Good value for cost" as a key reason for choosing MWDN, while another emphasized the company's ability to reduce development costs by 50%. Overall sentiment reflects satisfaction with the balance between cost and quality, making MWDN a preferred partner for many organizations.
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Israel (13) United States (6) Gibraltar (1) Switzerland (1)

This provider is fluent in 1 language:

English

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Featured

What are Featured Providers?

Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Romania

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.
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Industry Experience

Remote CoWorker has successfully engaged with various industries including plumbing, real estate, medical, and legal services, providing tailored administrative support, lead generation, and operational efficiency. Feedback across the board highlights their responsiveness, attention to detail, and the ability to meet deadlines. Clients in the medical sector noted significant time savings, while those in real estate reported increased productivity. Overall sentiment reflects a strong alignment with client needs, making Remote CoWorker particularly suitable for businesses seeking reliable support in these sectors.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.
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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Romania

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Romania

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

See all 9 projects
Reviews mention Detail-oriented
Clients have consistently highlighted Select VoiceCom's detail-oriented approach, emphasizing their ability to provide valuable insights drawn from prior experiences to enhance campaign success. One client noted their impressive attention to detail, which significantly contributed to optimizing the campaign's effectiveness. Overall, the sentiment reflects a strong appreciation for the company's meticulousness, although there are suggestions for more frequent goal check-ins to ensure ongoing alignment.

Recruitment Services for Clinical Research Company

5.0 Jan 13, 2025

The team is very attentive and follows the process as directed. They follow the steps and directives with ease.
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Call Center Services for MarTech Company

5.0 Jan 19, 2025

They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Over the past six months, reviews for Select VoiceCom reflect a positive sentiment, highlighting their strong organizational skills and effective communication. Clients appreciate the company's alignment with their values and the personalized approach taken by the team. One client noted their responsiveness within 24 hours and openness to feedback as significant strengths. Overall, clients express satisfaction with the talent acquisition results, indicating successful project outcomes without any noted areas for improvement.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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HKR.TEAM (Bespoke Global Teams)

5.0 2 reviews
Verified

$5,000+

< $25 / hr

50 - 249

București, Romania

Services provided

45% Customer Service Outsourcing

35% Back Office Outsourcing

20% Sales Outsourcing

HKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions.

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Reviews mention Proactive
The feedback regarding HKR's proactivity is overwhelmingly positive. Clients highlighted their impressive communication and reliability, with one stating, 'They were really impressive with proactiveness.' The continuous contact via Slack and timely deliverables further reinforce their proactive approach. Additionally, the alignment in culture and values was noted as a significant advantage, contributing to a seamless collaboration experience.

Employee of Record Services for Software Company

5.0 Jun 20, 2023

They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game.
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Industry Experience

HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail Software

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.
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InfraWeb Manage Services Provider

Not yet reviewed
Verified

$1,000+

Undisclosed

50 - 249

București, Romania

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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XTENSOS

Not yet reviewed
Verified

$25,000+

< $25 / hr

50 - 249

Cluj-Napoca, Romania

Services provided

50% Employer of Record (EOR) Services

40% Back Office Outsourcing

5% HR Outsourcing +1 service

5% Recruitment Process Outsourcing

XTENSOS is an Employer of Record (EOR) Services company established in 2014. The midsize team offers Employer of Record (EOR) Services and Back Office Outsourcing.
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Mercatus

4.8 22 reviews
Verified

$5,000+

< $25 / hr

50 - 249

București, Romania

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Back Office Outsourcing +2 services

10% Call Center Services

10% IT Staff Augmentation

Mercatus is a lead generation and outreach company offering services such as LinkedIn campaigns, cold calling, and email outreach to increase client visibility and generate business leads. Feedback from clients is generally positive, with 90% highlighting impressive project management, open communication, and effective campaign execution. However, 20% noted challenges in expanding market reach, suggesting areas for improvement in targeting specific industries and markets.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Mercatus indicate a positive overall sentiment, particularly highlighting their effective lead generation and outreach campaigns. Clients appreciate their proactive approach, especially in the Bulgarian market, resulting in numerous qualified leads and successful appointment settings. However, some feedback suggests a need for improved outreach strategies in the UK market. Overall, clients recommend clear communication and feedback to enhance collaboration with Mercatus.
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Industry Experience

Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial services

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More responsive than most other service providers

Mercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Bulgaria (17) Romania (2) Estonia (1) Spain (1)

This provider is fluent in 24 languages:

English

Spanish

Arabic

Russian

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Romanian

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This provider is available in 6 time zones:

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

București, Romania

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform

4.0 Apr 14, 2022

We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Featured

What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Romania

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Reliable
Clients consistently praise MarKam Solutions for their reliability and professionalism. One review highlighted their exceptional project management, noting that they adhered to timelines, delivered milestones on schedule, and demonstrated responsiveness to client needs. The client reported a 50% increase in lead generation and a 20% reduction in sales cycle time, attributing these successes to MarKam's dependable approach. Overall, the sentiment indicates a strong trust in their ability to deliver results efficiently.

Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results. Overall, their professionalism and reliability made the entire process efficient and stress-free.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback on MarKam Solutions highlights their exceptional project management and adaptability. Clients noted impressive outcomes, such as a 50% increase in lead generation and 35% improvement in conversion rates. The team's proactive communication and tailored solutions were frequently praised, with one client emphasizing their personal approach despite budget constraints. Overall sentiment is overwhelmingly positive, with no significant areas for improvement identified, indicating a strong fit for diverse project needs.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Romania

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform

4.0 Apr 14, 2022

We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Romania

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Collaborative
Clients express a highly collaborative experience with Big Outsource, noting their proactive communication and responsiveness to needs. One client highlighted the team's commitment to understanding unique requirements and tailoring services accordingly. The project management was exceptional, with timely deliveries and a focus on continuous improvement. Overall, feedback indicates a strong alignment in company values and a successful partnership, reflecting positive sentiments about their collaborative approach.

Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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IntelligentBee

4.8 9 reviews

$5,000+

< $25 / hr

250 - 999

Iași, Romania

Services provided

50% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing

IntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.

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Reviews mention Communicative
The feedback regarding IntelligentBee's communication is overwhelmingly positive. Clients have highlighted their 'commitment and responsibility' in deliveries, noting that the team maintains 'healthy and fluid communication' to identify improvement opportunities. The Head of Engineering at Unleash emphasized their responsiveness and adaptability, stating that the team continuously improves based on feedback. Overall, the sentiment reflects a strong appreciation for their communicative approach and collaboration with internal teams.

Customer Service Support for Open-Source Management SaaS Co

4.5 Oct 3, 2023

The IB team has been committed and responsible in their deliveries. We have healthy and fluid communication that allows us to dive into the different metrics and detect opportunities for improvement of their service. Our primary forms of communication with IntelligentBee include virtual meetings and email or messaging apps.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, feedback for IntelligentBee highlights their exemplary IT support, achieving response times below industry standards and high user satisfaction. Clients appreciate their flexibility and ability to manage projects effectively, delivering on time and maintaining clear communication. Notably, one client emphasized their confidence in IntelligentBee for additional projects beyond initial scopes. However, there is a suggestion for improvement in documentation practices for better future reference.
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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback on IntelligentBee highlights their strong value for money, with many stating the services provided fit within budget while delivering high-quality results. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving significantly compared to local alternatives. Overall, the sentiment is positive, with clients appreciating the flexibility and responsiveness of the team, often resulting in successful outcomes for their projects.
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United States (3) Norway (2) Romania (2) Canada (1)

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FSPGlobal

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Cluj-Napoca, Romania

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

FSPGlobal is a business process outsourcing (BPO) company specializing in multilingual customer support, help desk services, and staff augmentation. The company has received overwhelmingly positive feedback, with clients highlighting their operational excellence, scalability, and value for cost. Approximately 100% of reviews commend their adaptability and customer-centric approach, emphasizing their proficiency in improving customer satisfaction and operational efficiency.

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Reviews mention Exceeds expectations
FSPGlobal has consistently exceeded client expectations through exceptional service delivery and effective project management. Clients highlighted the company's multilingual support and scalable solutions as key strengths, noting improvements in customer satisfaction and operational efficiency. One client emphasized FSPGlobal's proactive problem-solving and adaptability, which fostered a collaborative partnership. Overall, the feedback reflects a strong sentiment of satisfaction, with clients appreciating FSPGlobal's commitment to quality and their ability to align with strategic growth objectives.

BPO & Call Center Services for E-commerce & Digital Mktg Co

5.0 May 1, 2024

Their commitment to quality was evident throughout the partnership, consistently delivering exceptional services and deliverables. Beyond just meeting expectations, FSP Global truly impressed us with their proactive problem-solving skills, adaptability to our evolving needs, and focus on customer-centricity. This approach fostered an exceptional partnership. While there's always the potential for further refinement, FSP Global's overall performance exceeded our expectations.
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Industry Experience

FSP Global has demonstrated strong expertise across multiple industries, including Advertising & Marketing, Gaming, and ICT consultancy. Clients consistently praise their exceptional customer service, multilingual support, and operational efficiency. In the Advertising sector, they excelled in enhancing customer experience and scalability. In Gaming, they achieved significant cost savings and improved customer satisfaction. Overall, sentiment is highly positive, indicating that FSP Global is well-suited for businesses seeking reliable BPO solutions in these sectors.
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Advertising & marketing Consulting Gaming

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight FSP Global's strong value for money, with one stating they selected the firm for its 'good value they were offering' and another noting that outsourcing with FSP was 'cheaper than doing on our own.' Overall sentiment reflects satisfaction with pricing relative to the quality of services rendered, with clients appreciating the balance of cost efficiency and operational excellence, resulting in improved customer satisfaction and operational outcomes.
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Italy (1) Malta (1) Romania (1)

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What are Featured Providers?

Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Romania

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Remote Team Solutions for their trustworthiness and effective project management. A CTO from Nutiliti noted their ability to handle diverse business operations seamlessly over four years, emphasizing the strong cultural fit and alignment in values. The client highlighted RTS's adaptability to their management preferences and expressed no areas for improvement, reflecting an overall positive sentiment towards the company's services.
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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Serves Romania

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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CUSTOM STYLE

5.0 6 reviews

$50,000+

$50 - $99 / hr

10 - 49

București, Romania

Services provided

5% AI Consulting

5% Back Office Outsourcing

5% Business Consulting +17 services

5% Cloud Consulting & SI

5% Commercial Property Management

5% Computer Engineering

5% Corporate Relocation

5% Custom Software Development

5% Customer Service Outsourcing

5% Cybersecurity

5% Event Management

5% IT Managed Services

5% IT Staff Augmentation

5% IT Strategy Consulting

5% Logistics & Supply Chain Consulting

5% Procurement Support

5% Staffing

5% Supply Chain Management

5% Unified Communications Consulting & SI

5% Web Development

CUSTOM STYLE is a versatile IT services and managed solutions provider, excelling in infrastructure optimization, network security, cloud integration, and event organization. With 95% of feedback being positive, common themes across reviews highlight their professionalism, customer-centric approach, and ability to deliver projects on time. Approximately 30% of reviewers specifically commend their proactive communication and flexibility.

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Reviews mention Adaptable
CUSTOM STYLE has received overwhelmingly positive feedback regarding their adaptability. Clients highlighted their flexibility in addressing changing project scopes and unexpected challenges, demonstrating a proactive approach to problem-solving. One client noted their ability to quickly adjust to last-minute requests and maintain clear communication throughout projects. Overall, the sentiment reflects strong satisfaction with CUSTOM STYLE's responsiveness and versatility in managing diverse project requirements, establishing them as a reliable partner in various operational and technical needs.

Cybersecurity & IT Services for Construction Company

5.0 Sep 12, 2024

They were highly responsive to our needs, quickly adapting to changes or unexpected challenges that arose. Whether it was adjusting project scope, implementing last-minute client requests, or resolving technical issues, their team was always flexible and proactive in finding solutions. This reliability and responsiveness ensured a smooth experience throughout each project.
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
CUSTOM STYLE has received positive feedback regarding their cost and value for money, with clients noting that their pricing fits within budget while delivering high-quality services. One client emphasized 'good value for cost,' and another highlighted a '25% reduction in operational costs' due to their effective solutions. Overall, the sentiment reflects satisfaction with the financial investment made, as CUSTOM STYLE’s services have led to improved efficiency and cost savings.
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More responsive than most other service providers

CUSTOM STYLE is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (2) Switzerland (2) Netherlands (1)

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WEBHUNT SRL

5.0 3 reviews

$10,000+

$100 - $149 / hr

2 - 9

București, Romania

Services provided

25% Sales Outsourcing

20% Account-Based Marketing

20% Email Marketing +2 services

20% Other Digital Marketing

15% Corporate Training & Coaching

WEBHUNT SRL is a marketing and affiliate management company known for its expertise in lead generation, data mining, and outreach strategies. Clients appreciate their creative approaches and data-driven solutions, with 100% of reviewers highlighting their strong project management and timely delivery. Additionally, their ability to align with client goals and industry needs is frequently noted as impressive by clients.

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Reviews mention Customized support
Clients have expressed high satisfaction with WEBHUNT SRL's customized support, noting their commitment to tailored solutions that align with specific business goals. One client highlighted the company's proactive communication regarding project timelines and the ability to iterate campaigns based on feedback. The regular updates and personalized outreach strategies were particularly impressive, demonstrating WEBHUNT SRL’s dedication to meeting client needs effectively and efficiently.

Outreach Marketing for Software Development Firm

5.0 Sep 17, 2024

WebHunt executed the outreach campaigns as per the agreed strategy, using a highly personalised email outreach to promote our product. They provided tailored solutions to meet specific requirements, ensuring that the outreach campaigns were aligned with eSolutions.tech’s business goals. Overall, the collaboration between eSolutions.tech and WebHunt was marked by effective project management, timely delivery of items, and a responsive approach to client needs, resulting in successful outreach campaigns and valuable lead generation.
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Industry Experience

WEBHUNT SRL has demonstrated expertise across the Telecommunications, Advertising & Marketing, and Software industries. Clients highlighted their strengths in lead generation, market analysis, and tailored outreach strategies. In Telecommunications, they successfully managed marketing campaigns and expanded affiliate networks. In Advertising & Marketing, they provided data-driven insights and facilitated affiliate recruitment, onboarding over 800 affiliates. In Software, their personalized approach led to effective lead generation and campaign execution. Overall, sentiment is positive, indicating strong alignment with clients' needs across these sectors.
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Telecommunications Advertising & marketing Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
WEBHUNT SRL has received positive feedback regarding their overall cost and value for money. Clients noted that the pricing fit their budgets and highlighted the 'good value for cost' in multiple reviews. For instance, one client from RelarioVoice emphasized that WEBHUNT SRL was selected due to its pricing suitability, while another from eSolutions praised their alignment with budget constraints. Overall, the sentiment reflects satisfaction with the value received relative to the investment made.
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Romania (2) Switzerland (1)

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World Performance Group Srl

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

București, Romania

Services provided

67% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +1 service

3% Market Research

World Performance Group Srl is a call center company. They were established in 2012 and provide Call Center Services and Customer Service Outsourcing.
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Competence Call Center

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

București, Romania

Services provided

60% Call Center Services

20% Social Media Marketing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Large call center Competence Call Center, is based in București, Romania and Brașov, Romania. Their services include Call Center Services and Social Media Marketing.
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Reashore

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cluj-Napoca, Romania

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

Reashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center
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Goodroid

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Cluj-Napoca, Romania

Services provided

27% Custom Software Development

20% AI Development

20% BI & Big Data Consulting & SI +6 services

20% Document Digitization & Management

3% CRM Consulting and SI

3% ERP Consulting and SI

3% Email Marketing

3% Other IT Consulting and SI

1% Other Marketing

Launched in 2017, Goodroid is a software development firm. Their team specializes in Custom Software Development and BI & big data consulting & SI.
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Transylvania Support Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cluj-Napoca, Romania

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

Transylvania Support Center, a Back Office Outsourcing and Customer Service Outsourcing company, was established in 2014. The agency offers Back Office Outsourcing and Customer Service Outsourcing.
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Callensys

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Sibiu, Romania

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

20% Logistics & Supply Chain Consulting

Established in 2021, Callensys is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Connections Romania

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

25% Back Office Outsourcing

25% Custom Software Development

25% IT Managed Services +1 service

25% Other Application Development

Headquartered in București, Romania and Beograd, Serbia, Connections Romania is a midsize software development firm. Their services include Custom Software Development and Back Office Outsourcing.
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Neobyte Solutions

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Oradea, Romania

Services provided

30% Web Development

25% Document Digitization & Management

10% IT Staff Augmentation +5 services

10% UX/UI Design

10% Web Design

5% AI Development

5% Custom Software Development

5% Other Application Development

Neobyte Solutions is a web development firm launched in 2001. The firm specializes in Web Development and Document Digitization & Management, and is small.
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DNA TALENT PARTNERS

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cluj-Napoca, Romania

Services provided

50% Back Office Outsourcing

20% HR Outsourcing

15% HR Consulting +1 service

15% Recruiting

DNA TALENT PARTNERS is a Back Office Outsourcing company founded in 2019. Their services include Back Office Outsourcing and HR Outsourcing.
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euroanswer

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

30% Call Center Services

30% Customer Service Outsourcing

15% IT Managed Services +3 services

10% Back Office Outsourcing

10% Staffing

5% Recruitment Process Outsourcing

Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
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Typeless

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cluj-Napoca, Romania

Services provided

70% AI Development

30% Document Digitization & Management

Typeless is a small Cluj-Napoca, Romania-based artificial intelligence development company. The team provides Artificial Intelligence and Document Digitization & Management.
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V7Infotech

Not yet reviewed

$50,000+

$25 - $49 / hr

50 - 249

București, Romania

Services provided

25% Staffing

25% Web Development

10% Mobile App Development +8 services

5% Back Office Outsourcing

5% Custom Software Development

5% Customer Service Outsourcing

5% E-Commerce Development

5% IT Staff Augmentation

5% Recruiting

5% Search Engine Optimization

5% Social Media Marketing

V7Infotech is a website development firm. Founded in 2021, their team focuses on Web Development and Staffing.
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Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

București, Romania

Services provided

40% Content Moderation Services

40% Customer Service Outsourcing

20% Call Center Services

Conectys is a technical support company that specializes in providing multilingual support services. Clients appreciate their proactive communication and consistent performance, with 100% of reviewers highlighting these strengths. However, there is some room for improvement in their workflow tools, as noted by the reviewer.

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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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VreauLeaduri.ro

4.8 2 reviews

$5,000+

$25 - $49 / hr

2 - 9

București, Romania

Services provided

40% Marketing Strategy

40% Sales Outsourcing

20% Branding

VreauLeaduri.ro is a lead generation company specializing in LinkedIn and email automation campaigns to enhance client acquisition and engagement. The overall feedback from clients is positive, with approximately 100% praising their strategic approach and effective communication. Clients appreciate their proactive project management and the personalized approach to lead targeting, though a more visual dashboard for tracking prospects is suggested for improvement.

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1 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for VreauLeaduri.ro highlight a strong commitment to client success and effective lead generation strategies. Clients appreciated the tailored approach, noting significant improvements in visibility and engagement, with one client reporting a consistent increase in qualified conversations and leads. Communication was consistently praised for being clear and responsive. However, one client suggested enhancing reporting tools for better lead prioritization. Overall, sentiment is positive, with clients expressing satisfaction with the results and partnership.
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Industry Experience

VreauLeaduri.ro has demonstrated expertise primarily in the Advertising & Marketing and Arts, Entertainment & Music industries. Feedback indicates strong performance in lead generation and client engagement through tailored LinkedIn campaigns, with clients noting excellent communication, timely delivery, and a commitment to their goals. Overall sentiment across both industries is positive, highlighting the provider's strategic focus and personalized approach, making them a suitable partner for businesses seeking to enhance their outreach and connect with high-value prospects.
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Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight VreauLeaduri.ro's competitive pricing and overall value for money. One client noted the company's services fit their budget while another emphasized 'good value for cost.' Feedback indicates a strong return on investment, with measurable outcomes such as increased leads and successful client engagements. Overall sentiment reflects satisfaction with pricing relative to the quality of services provided, suggesting VreauLeaduri.ro is a cost-effective option for businesses seeking effective lead generation solutions.
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Romania (1) United States (1)

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Tryamm

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

București, Romania

Services provided

25% Commercial Printing

15% Cybersecurity

15% Document Digitization & Management +7 services

10% IT Managed Services

10% Unified Communications Consulting & SI

5% Application Management & Support

5% Business Consulting

5% Corporate Training & Coaching

5% Custom Software Development

5% IT Strategy Consulting

Tryamm, a Commercial Printing company, was established in 1993. The team specializes in Commercial Printing and Cybersecurity.
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Ligeia Contact Management

Not yet reviewed

$10,000+

$25 - $49 / hr

2 - 9

București, Romania

Services provided

30% Direct Marketing

20% Back Office Outsourcing

20% Market Research +2 services

20% Marketing Strategy

10% Custom Software Development

Ligeia Contact Management is a Direct Marketing company. Founded in 2009, their team focuses on Direct Marketing and Back Office Outsourcing.
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SAS Technologies

Not yet reviewed

$10,000+

$50 - $99 / hr

2 - 9

București, Romania

Services provided

50% Custom Software Development

20% Back Office Outsourcing

10% Mobile App Development +2 services

10% Web Design

10% Web Development

Launched in 2020, SAS Technologies is a software development firm. Located in București, Romania, the team specializes in Custom Software Development and Back Office Outsourcing.
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Max Loads

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Alba Iulia, Romania

Services provided

60% Logistics & Supply Chain Consulting

10% Back Office Outsourcing

10% Freight forwarding +2 services

10% Fulfillment

10% Warehousing & Distribution

Max Loads is a midsize Logistics & Supply Chain Consulting company in Alba Iulia, Romania and București, Romania. The team provides Logistics & Supply Chain Consulting and Back Office Outsourcing.
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Atracore SRL

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Cluj-Napoca, Romania

Services provided

26% Custom Software Development

22% IT Managed Services

17% Corporate Training & Coaching +6 services

15% Back Office Outsourcing

10% Web Design

5% Compliance Consulting

2% Content Writing Services

2% Graphic Design

1% AI Consulting

Atracore SRL is an IT managed services company. The team focuses on IT managed services and Custom Software Development, and the firm is headquartered in Cluj-Napoca, Romania.
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Max Loads SRL

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Alba Iulia, Romania

Services provided

40% Accounting

10% Advertising

10% Business Consulting +4 services

10% Call Center Services

10% HR Consulting

10% Market Research

10% Transcription

Established in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising.
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kaaymedia

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Cluj-Napoca, Romania

Services provided

10% Advertising

10% Branding

5% Content Marketing +15 services

5% Customer Service Outsourcing

5% Digital Strategy

5% Direct Marketing

5% Graphic Design

5% Logo

5% Marketing Strategy

5% Other Digital Marketing

5% Print Design

5% Sales Outsourcing

5% Search Engine Optimization

5% Social Media Marketing

5% Translation

5% UX/UI Design

5% Video Production

5% Web Design

Headquartered in Cluj-Napoca, Romania, kaaymedia is an Advertising company. Established in 2020, the team focuses on Advertising and Branding.
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vivaCALL

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

VivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing.
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CALLITY

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

25% Back Office Outsourcing

25% CRM Consulting and SI

20% Call Center Services +2 services

15% Customer Service Outsourcing

15% Sales Outsourcing

CALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
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AktivCalls

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

25% Call Center Services

20% Customer Service Outsourcing

20% HR Consulting +3 services

15% Back Office Outsourcing

10% Sales Outsourcing

10% Translation

AktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.
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Bitech Company

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

30% Back Office Outsourcing

20% CRM Consulting and SI

20% IT Managed Services +3 services

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Bitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
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Zelda

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Brașov, Romania

Services provided

30% Accounting

30% HR Consulting

20% Finance & Accounting Outsourcing (FAO) +2 services

10% Back Office Outsourcing

10% Business Consulting

Accounting company Zelda was founded in 2016. Headquartered in Chișinău, Moldova and Brașov, Romania, the team offers Accounting and HR Consulting.
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Transylvania Database Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cluj-Napoca, Romania

Services provided

50% IT Managed Services

20% Custom Software Development

15% Call Center Services +1 service

15% Customer Service Outsourcing

Transylvania Database Center is an IT managed services company. Established in 2018, the team focuses on IT managed services and Custom Software Development.
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Domino IT Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cluj-Napoca, Romania

Services provided

40% IT Managed Services

30% Cloud Consulting & SI

18% Back Office Outsourcing +1 service

12% Customer Service Outsourcing

Established in 2002, Domino IT Services is an IT managed services company. In Cluj-Napoca, Romania, the team specializes in IT managed services and cloud consulting & SI.
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NRS – No Rocket Science SRL

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cluj-Napoca, Romania

Services provided

20% IT Managed Services

20% IT Strategy Consulting

20% Mobile App Development +4 services

10% Accounting

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

NRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.
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Pluri Consultants

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

București, Romania

Services provided

25% Business Consulting

20% Corporate Training & Coaching

13% Customer Service Outsourcing +4 services

12% Back Office Outsourcing

10% HR Consulting

10% HR Outsourcing

10% Recruiting

Pluri Consultants is a Business Consulting company. Headquartered in București, Romania, their team provides Business Consulting and Corporate Training & Coaching.
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Zigosoft SRL

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Iași, Romania

Services provided

40% CRM Consulting and SI

40% Call Center Services

20% IT Managed Services

Zigosoft SRL is an answering service company. The team offers Call Center Services and CRM consulting and SI, and the firm is based in Iași, Romania.
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Innova Project Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

București, Romania

Services provided

50% Business Consulting

20% Back Office Outsourcing

20% Corporate Training & Coaching +1 service

10% Financial Consulting

Innova Project Consulting is a Business Consulting company. They were founded in 2013 and focus on Business Consulting and Back Office Outsourcing.
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Direct Marketing Grup

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

București, Romania

Services provided

20% Call Center Services

20% Direct Marketing

20% Ecommerce Marketing +2 services

20% Logistics & Supply Chain Consulting

20% Marketing Strategy

Headquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy.
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InfraWeb MSP

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

București, Romania

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Answering service company InfraWeb MSP is based in București, Romania. They offer Call Center Services and Customer Service Outsourcing.
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Best-Call

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

București, Romania

Services provided

100% Call Center Services

Small call center company Best-Call, is in București, Romania. Their services include Call Center Services.
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PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

București, Romania

Services provided

60% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

PartnerHero is a Business Process Outsourcing (BPO) company providing customer support, analytics, and call center services. Their clients commend them for their professionalism, commitment to client satisfaction, and ability to adapt services to meet evolving needs. Approximately 100% of reviews highlight their impressive project management and responsiveness, with a notable emphasis on timely service delivery and a strong cultural alignment with clients.

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Reviews mention Timely
Overall, client feedback regarding timeliness highlights PartnerHero's impressive project management capabilities. One client noted, "They’re on top of the project; the team is timely and well-organized," while another praised their punctuality, stating, "PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs." These sentiments reflect a strong overall satisfaction with PartnerHero’s ability to meet deadlines and maintain effective communication throughout the projects.

BPO Service for Social Impact FinTech Platform

5.0 Feb 23, 2023

They’re on top of the project; the team is timely and well-organized. PartnerHero is very responsive, and we’re happy with their performance. We have a standing weekly meeting to cover everything we need to do. Overall, we have constant communication through our integrated Slack channel, Service Cloud, and Grasshopper.
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Customer Service Support for GXVE Beauty by Gwen Stefani

5.0 Mar 1, 2023

PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs.
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Industry Experience

PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software Automotive

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.
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Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

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Oktasales

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Alba Iulia, Romania

Services provided

20% Content Marketing

20% Digital Strategy

20% Email Marketing +2 services

20% Sales Outsourcing

20% Video Marketing

Digital Strategy company Oktasales is based in Alba Iulia, Romania. Their services include Digital Strategy and Content Marketing.
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StarliDigital

Not yet reviewed

Undisclosed

< $25 / hr

Freelancer

București, Romania

Services provided

40% Web Design

40% Web Development

20% Sales Outsourcing

Founded in 2022, StarliDigital is a small București, Romania-based web design company. Their services include Web Design and Web Development.
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8x8

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Cluj-Napoca, Romania

Services provided

100% Call Center Services

Call center company 8x8 was founded in 1987. The team offers Call Center Services.
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