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Top BPO Companies in Romania

Ratings Updated: December 18, 2025
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6 Leaders 15 Contenders

52 Companies

Country: Romania

List of the Top Romania BPO Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Romania

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

    See all 28 projects

    Reviews mention Exceptional performance

    Clients consistently praised Hugo for their exceptional performance, highlighting substantial outcomes such as an 80% reduction in support ticket response times and effective community moderation for over 100K users. Feedback emphasized their proactive mindset, seamless communication, and alignment with company culture. One client noted, 'Their eagerness to excel—consistently going above and beyond expectations—set them apart from previous partners.' Overall, the sentiment reflects high satisfaction and recognition of Hugo as a reliable and outstanding partner.
    • Digital Strategy for Environmental Solutions Platform
      5.0 Aug 29, 2023

      Our partnership with Hugo Outsourcing Company has sparked a remarkable transformation in our operations. We now update solution pages four times faster, ensuring clients access the latest information promptly. Additionally, our customer responses occur in under two hours, showcasing our commitment to swift and top-notch service. These achievements exemplify our dedication to innovation and exceptional customer experiences, setting new industry benchmarks.

      Read Full Review
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.

      Read Full Review
    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      I'm thrilled to share my experience working with Hugo that has truly transformed our customer support. Their expertise in accelerating response times and providing multilingual support has been nothing short of remarkable. They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    Lagos, Nigeria

    2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
    Lagos, Nigeria 102215

    See All Locations (2)
    View Profile Visit Website
    TECHSPEED INC Logotype

    TECHSPEED INC

    4.9 16 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Romania

    Services provided

    20% Back Office Outsourcing
    15% Customer Service Outsourcing
    15% Data Annotation Services +5 services
    15% Document Digitization & Management
    10% Call Center Services
    10% Content Moderation Services
    10% Litigation Support Services
    5% Transcription

    TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

    See all 16 projects
    3 of 3 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of TECHSPEED INC highlight their strong project management and responsiveness, with clients praising their high accuracy in data entry and effective customer service. One client noted a significant reduction in call escalations due to timely resolutions. Another emphasized their personalized approach, stating they felt valued despite being a smaller client. Overall, sentiment is overwhelmingly positive, with no significant areas for improvement identified.
    Read 3 Recent Reviews

    Industry Experience

    TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.

    Read All Reviews

    Select Industry to see insights

    Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

    View projects from:

    United States (14) Canada (1)

    Pune, India

    Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
    Pune, India 411020

    151 - 200

    See All Locations (2)
    View Profile Visit Website
    Remote CoWorker Logotype

    Remote CoWorker

    4.8 169 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Romania

    Services provided

    45% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO)
    10% Call Center Services +3 services
    10% Customer Service Outsourcing
    10% HR Consulting
    10% Sales Outsourcing

    Remote CoWorker is a virtual assistant recruiting company, distinguished by its responsive and professional service. The company is praised for matching clients with highly qualified virtual assistants who fulfill a wide range of tasks, from administrative duties to marketing and social media management. The majority of reviews highlight Remote CoWorker's efficiency and exceptional project management, with a 100% positive feedback rate emphasizing their ability to meet and exceed client expectations.

    See all 169 projects

    Reviews mention Passionate about their work

    Clients consistently express satisfaction with Remote CoWorker's dedication and hard work. One client highlighted their management's impressive oversight, noting that the team is 'passionate about the job' and willing to invest effort. The client praised their virtual assistants as 'very valuable employees' after training, reflecting the company's commitment to quality and client success. Overall, the sentiment surrounding their passion for work is highly positive, indicating a strong alignment with client expectations.
    • Outbound Call Support for Real Estate Company
      5.0 Jun 1, 2020

      Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Overall, clients expressed strong satisfaction with Remote CoWorker's value for money, highlighting their competitive pricing and quality of service. Feedback included remarks such as, "pricing fit our budget" and "good value for cost." Clients noted that the engagement led to increased efficiency and productivity, with one stating, "I have gained more customers because I have an assistant that assists me with all messages." However, some concerns were raised about occasional delays and the need for improved candidate vetting.
    Read All Reviews

    View projects from:

    United States (103) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

    Hollywood, FL

    2450 hollywood blvd
    Hollywood, FL 33020

    76 - 100

    (561) 571-5222

    See All Locations (2)
    View Profile Visit Website
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Dely Ibrahim, Algeria

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Accra, Ghana

    Su Tower, N°18 Castle Road, North Rige, Accra, Ghana
    Accra, Ghana

    101 - 150

    + 233 54 012 89 88

    See All Locations (47)
    View Profile
  • AppGreat Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249
    Skopje, North Macedonia

    Services provided

    10% Back Office Outsourcing
    10% Custom Software Development
    10% Customer Service Outsourcing +7 services
    10% Cybersecurity
    10% DevOps Managed Services
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% UX/UI Design
    10% Web Development

    AppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.

    Read more

    Skopje, North Macedonia

    14 Boulevard Partizanski Odredi
    Skopje, North Macedonia 1000

    16 - 20

    +359893439447

    See All Locations (4)
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Valoris Center
2 IntelligentBee
3 FSPGlobal
4 HKR TEAM (Co-Managed Outsourcing)
5 CUSTOM STYLE
6 WEBHUNT SRL

List of the Top 6 Romania BPO Services

  1. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    33.3/40.0
    17.6/20 Reviews
    8.2/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    85% Back Office Outsourcing
    15% Other
    View Profile Visit Website
  2. IntelligentBee Logotype

    IntelligentBee

    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Ability to deliver

    32.5/40.0
    16.6/20 Reviews
    9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  3. FSPGlobal Logotype

    FSPGlobal

    $1,000+
    < $25 / hr
    50 - 249
    Cluj-Napoca, Romania

    Ability to deliver

    30.8/40.0
    16.4/20 Reviews
    6.7/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  4. HKR TEAM (Co-Managed Outsourcing) Logotype

    HKR TEAM (Co-Managed Outsourcing)

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    27.2/40.0
    16.4/20 Reviews
    5.9/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  5. CUSTOM STYLE Logotype

    CUSTOM STYLE

    $50,000+
    $50 - $99 / hr
    10 - 49
    București, Romania

    Ability to deliver

    27.1/40.0
    17/20 Reviews
    6.1/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Back Office Outsourcing
    90% Other
    View Profile Visit Website
  6. WEBHUNT SRL Logotype

    WEBHUNT SRL

    $10,000+
    $100 - $149 / hr
    2 - 9
    București, Romania

    Ability to deliver

    21/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Back Office Outsourcing
    75% Other
    View Profile Visit Website
  7. World Performance Group Srl Logotype

    World Performance Group Srl

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4/10 Market Presence

    Service focus

    97% Back Office Outsourcing
    3% Other
    View Profile Visit Website
  8. Competence Call Center Logotype

    Competence Call Center

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  9. Reashore Logotype

    Reashore

    Undisclosed
    Undisclosed
    50 - 249
    Cluj-Napoca, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  10. Goodroid Logotype

    Goodroid

    $5,000+
    $50 - $99 / hr
    10 - 49
    Cluj-Napoca, Romania

    Ability to deliver

    13.8/40.0
    0/20 Reviews
    9.3/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Back Office Outsourcing
    80% Other
    View Profile Visit Website
  11. Transylvania Support Center Logotype

    Transylvania Support Center

    Undisclosed
    Undisclosed
    10 - 49
    Cluj-Napoca, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  12. Callensys Logotype

    Callensys

    $1,000+
    < $25 / hr
    2 - 9
    Sibiu, Romania

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  13. InfraWeb Manage Services Provider Logotype

    InfraWeb Manage Services Provider

    Undisclosed
    Undisclosed
    10 - 49
    București, Romania

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  14. XTENSOS Logotype

    XTENSOS

    $25,000+
    < $25 / hr
    50 - 249
    Cluj-Napoca, Romania

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    40% Back Office Outsourcing
    60% Other
    View Profile Visit Website
  15. Connections Romania Logotype

    Connections Romania

    $5,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    25% Back Office Outsourcing
    75% Other
    View Profile Visit Website
  16. Neobyte Solutions Logotype

    Neobyte Solutions

    $5,000+
    $25 - $49 / hr
    10 - 49
    Oradea, Romania

    Ability to deliver

    8.5/40.0
    0/20 Reviews
    2.9/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    25% Back Office Outsourcing
    75% Other
    View Profile Visit Website
  17. Mercatus Logotype

    Mercatus

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    32.7/40.0
    17.2/20 Reviews
    9.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    90% Back Office Outsourcing
    10% Other
    View Profile Visit Website
  18. DNA TALENT PARTNERS Logotype

    DNA TALENT PARTNERS

    Undisclosed
    Undisclosed
    2 - 9
    Cluj-Napoca, Romania

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  19. euroanswer Logotype

    euroanswer

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    70% Back Office Outsourcing
    30% Other
    View Profile Visit Website
  20. Typeless Logotype

    Typeless

    Undisclosed
    Undisclosed
    2 - 9
    Cluj-Napoca, Romania

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% Back Office Outsourcing
    70% Other
    View Profile Visit Website
  21. V7Infotech Logotype

    V7Infotech

    $50,000+
    $25 - $49 / hr
    50 - 249
    București, Romania

    Ability to deliver

    6.9/40.0
    0/20 Reviews
    2.9/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Back Office Outsourcing
    90% Other
    View Profile Visit Website

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Specialties

Legal Outsourcing BPO Back Office Content Creation Data Entry Claims Processing FAO Document Digitization & Management Virtual Assistant Payment Processing

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