Top Call Center Services & Voice Services in Romania

Ratings Updated: March 12, 2026

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Romania

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Professional
The sentiment regarding Simply Contact's professionalism is overwhelmingly positive. Clients consistently commend their team's ability to deliver efficient and high-quality customer support while maintaining a friendly demeanor. Notable feedback includes a CEO highlighting their quick adaptation to processes and a CRM consultant praising the professional approach of their manager. Clients particularly appreciate the team's responsiveness, flexibility, and transparent communication, contributing to smooth project management and successful outcomes.

Customer Service Outsourcing for CRM Consulting Company

5.0 Dec 8, 2023

Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.
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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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Сall Сenter Services for International Wholesale Retailer

5.0 Jul 16, 2021

The Simply Contact team certainly proved themselves as professionals. They did a great job implementing a CRM system that increased the security of customer data and made it easier to maintain customer profiles.
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Call Center Services for HR Services & Biz Process Provider

5.0 Oct 22, 2020

The whole team is very professional, flexible. They’re not complacent and are always looking for additional things to do. We appreciate the fact that they’re forward-thinking and getting goals constantly.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
Read 15 Reviews

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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 11 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch

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SupportYourApp

4.9 78 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Romania

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.

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11 of 12 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 12 times in the past 6 months
In the past six months, SupportYourApp has received consistently positive feedback from clients, highlighting their responsiveness, reliability, and commitment to delivering high-quality customer support. Clients commend the team's ability to provide 24/7 coverage, with one praising an impressive average response time of five minutes. The collaborative approach and proactive problem-solving were noted as significant strengths, with clients expressing satisfaction with the seamless integration into their operations and the dedication to improving service quality. No major areas for improvement were identified.
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29 of 32 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (6) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding SupportYourApp highlights consistent satisfaction with its pricing and value for money. Many clients noted that the pricing fit their budget and provided good value, with one stating it was crucial for scaling operations. Overall, clients appreciated the flexibility and responsiveness of the service, leading to improved customer satisfaction and operational efficiency. Specific comments include: 'Pricing fit our budget' and 'Good value for cost,' underscoring the company's ability to deliver effective support without compromising quality.
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Romania

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Great project management
Clients consistently praise Hugo's exceptional project management capabilities, highlighting their timely delivery and proactive communication. One client noted, 'Hugo's project management was exemplary throughout our engagement,' emphasizing their commitment to deadlines and responsiveness. Another remarked on the team's agility, stating they moved from contract signing to pilot launch in just one week. Overall, the sentiment reflects a strong confidence in Hugo's ability to manage projects efficiently and adapt to client needs.

Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Romania

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

See all 26 projects
Reviews mention Professional
The sentiment regarding Simply Contact's professionalism is overwhelmingly positive. Clients consistently commend their team's ability to deliver efficient and high-quality customer support while maintaining a friendly demeanor. Notable feedback includes a CEO highlighting their quick adaptation to processes and a CRM consultant praising the professional approach of their manager. Clients particularly appreciate the team's responsiveness, flexibility, and transparent communication, contributing to smooth project management and successful outcomes.

Customer Service Outsourcing for CRM Consulting Company

5.0 Dec 8, 2023

Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.
Read Full Review

Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
Read Full Review

Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
Read Full Review

Сall Сenter Services for International Wholesale Retailer

5.0 Jul 16, 2021

The Simply Contact team certainly proved themselves as professionals. They did a great job implementing a CRM system that increased the security of customer data and made it easier to maintain customer profiles.
Read Full Review

Call Center Services for HR Services & Biz Process Provider

5.0 Oct 22, 2020

The whole team is very professional, flexible. They’re not complacent and are always looking for additional things to do. We appreciate the fact that they’re forward-thinking and getting goals constantly.
Read Full Review

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
Read 15 Reviews

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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Select Industry to see insights

Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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View projects from:

Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 11 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch

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Valoris Center

4.9 13 reviews

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Premier Verified

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

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Reviews mention Reliable
Clients have consistently praised Valoris Center for their reliability and commitment to delivering exceptional service. One client noted their 'stable and reliable service,' highlighting that the team always met deadlines and aligned with brand values. They achieved impressive performance metrics, including a 95% SLA on phone support and 99% on email. Overall, the sentiment reflects a strong trust in Valoris as a partner, with clients expressing a willingness to re-engage due to their dependable service.

BPO for Automobile Importer And Distribution Company

5.0 Jan 13, 2023

Valoris Center is an excellent and reliable partner to work with in achieving these objectives. Moreover, the lead evaluation service provided by Valoris significantly increases the quality of the leads we submit to our dealers to be converted in sales. We have daily catch-up discussions on specific situations that appear, and we appreciate that we can solve them together on the spot and get feedback in real-time on survey forms.
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Customer Service Outsourcing for Financial Services Company

5.0 Aug 4, 2025

Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business. Valoris is a company which baked customer centricity into their DNA. Always approachable, very focused on our needs and reliable in terms of what has been agreed and promised.
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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a positive overall sentiment, highlighting their proactive support and alignment with client values. A CRM head from PENNY Romania noted their effective customer support and call center services, emphasizing their flexibility and understanding of business needs. Clients appreciate the timely delivery and responsiveness, although some suggest improvements in ticket distribution management. Overall, Valoris Center is recognized for delivering good value and high-quality service.
Read 1 Recent Review

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6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
Read 8 Reviews

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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HKR.TEAM (Bespoke Global Teams)

5.0 2 reviews
Verified

$5,000+

< $25 / hr

50 - 249

București, Romania

Services provided

45% Customer Service Outsourcing

35% Back Office Outsourcing

20% Sales Outsourcing

HKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions.

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Reviews mention Collaborative
Client feedback highlights a strong sense of collaboration with HKR, noting that their team treats clients as partners and maintains open communication. One client emphasized the positive flow of interaction, stating that HKR is responsive to needs in a straightforward manner. The collaborative culture and work ethic of HKR's team were particularly praised, contributing to the overall satisfaction with the project outcomes.

Customer Service Outsourcing for Operations Platform

5.0 Jun 22, 2023

HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner.
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Industry Experience

HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail Software

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.
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InfraWeb Manage Services Provider

Not yet reviewed
Verified

$1,000+

Undisclosed

50 - 249

București, Romania

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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Mercatus

4.8 22 reviews
Verified

$5,000+

< $25 / hr

50 - 249

București, Romania

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% IT Staff Augmentation

Mercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.

See all 22 projects
Reviews mention Well-executed projects
Mercatus received positive feedback for their well-executed projects, particularly in the implementation of a LinkedIn marketing campaign for ÖHMI Bulgaria. Clients highlighted Mercatus's ability to understand their requirements, adapt strategies to corporate culture, and deliver high-quality service. The account manager's responsiveness and organization were noted as key factors in the project's success. Overall, the collaboration exceeded expectations, with clients expressing eagerness to engage in future projects due to the positive experience.

LinkedIn Marketing for Consultancy Company

5.0 Dec 29, 2020

The interim and final reports showed a consistent strive resulting in achievement of the set goals. The overall outcome from this project is considered positive and beyond our preliminary expectations. Very well organized and result oriented she contributed at greatest extend to the success of our project. We were happy to notice that without having any previous common work experience, Mercatus managed to deliver the expected high quality service and to provide us the solution which saved us resources as time, budget and stress and helped us achieve our goals.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Mercatus indicate a positive overall sentiment, particularly highlighting their effective lead generation and outreach campaigns. Clients appreciate their proactive approach, especially in the Bulgarian market, resulting in numerous qualified leads and successful appointment settings. However, some feedback suggests a need for improved outreach strategies in the UK market. Overall, clients recommend clear communication and feedback to enhance collaboration with Mercatus.
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Industry Experience

Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial services

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More responsive than most other service providers

Mercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

București, Romania

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Business Consulting

10% Content Moderation Services

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Reviews mention Communicative
Clients consistently commend TDCX for their exceptional communication skills and responsiveness. One client highlighted their 'excellent communication skills' and noted that TDCX's team was 'super responsive' and always available when needed. Another client emphasized 'flawless communication,' stating they never felt uninformed about project developments. Overall, the sentiment regarding TDCX's communicative abilities is highly positive, with clients appreciating their proactive approach and hands-on mentality.

BPO Services for Tech Company

5.0 May 25, 2022

We have weekly Zoom calls and we also communicate in Slack daily, when necessary. Pre-pandemic, we would also meet in person at least once every quarter. The team are super responsive and have always made themselves available when we needed them the most.
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Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. We usually have weekly Zoom meetings with the operations manager, and then communication happens ad hoc whenever needed.
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6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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IntelligentBee

4.8 9 reviews

$5,000+

< $25 / hr

250 - 999

Iași, Romania

Services provided

30% Call Center Services

50% Customer Service Outsourcing

20% Back Office Outsourcing

IntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, feedback for IntelligentBee highlights their exemplary IT support, achieving response times below industry standards and high user satisfaction. Clients appreciate their flexibility and ability to manage projects effectively, delivering on time and maintaining clear communication. Notably, one client emphasized their confidence in IntelligentBee for additional projects beyond initial scopes. However, there is a suggestion for improvement in documentation practices for better future reference.
Read 1 Recent Review

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Industry Experience

IntelligentBee has demonstrated expertise across various industries including Software, Information Technology, Automotive, Media, IT Services, and Financial Services. Clients highlighted strengths in technical and customer support, process improvements, and development capabilities. Overall, the sentiment is positive, with feedback emphasizing high responsiveness, effective communication, and a commitment to quality. Specifically, clients in IT and Software noted exemplary support and project management, while those in Financial Services appreciated their customer service improvements. This versatility indicates a strong fit for projects within these sectors.
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Information technology Automotive Media IT Services Software Financial services

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United States (3) Norway (2) Romania (2) Canada (1)

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$1,200 Companies that are looking to grow their bussiness $2,800 Medium sized communities that needs management $5,000 Companies with large volumes of social interaction

Community Management
Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.
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FSPGlobal

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Cluj-Napoca, Romania

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

FSPGlobal is a company specializing in Contact Center Services, providing multilingual customer support services including Inbound and Outbound Call Center operations. Their reviews reflect exceptional service quality, with 100% positive feedback highlighting improved customer satisfaction, operational efficiency, and scalability. Clients praise FSPGlobal's project management and adaptability, noting their commitment to delivering exceptional customer experiences and scalability alongside client growth.

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Reviews mention Great project management
Clients consistently praised FSP Global for their exceptional project management skills. One client noted their ability to deliver components on time while maintaining open communication and adaptability to evolving needs. Another highlighted their structured approach, with all milestones met promptly and proactive responses to requirements. Overall, the sentiment reflects a strong appreciation for FSP Global's reliability and commitment to successful project execution, fostering collaborative relationships and enhancing operational efficiency.

BPO & Call Center Services for E-commerce & Digital Mktg Co

5.0 May 1, 2024

FSPGlobal has supported us with their strong project management skills throughout the partnership. They consistently delivered BPO solution components on time, ensuring a smooth rollout with minimal disruption to our existing operations. Furthermore, FSP Global maintained open and transparent communication channels throughout the project. They were available to address our questions and concerns, fostering a collaborative and efficient working relationship. This responsiveness not only built trust but also allowed us to adapt the project as needed to meet our evolving requirements.
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Back Office Outsourcing for Mobile Gaming Company

5.0 Feb 25, 2026

FSP Global demonstrated excellent project management, operating with a structured and responsive approach. All key milestones and deliverables were consistently met on time. They were proactive and adaptable, quickly accommodating evolving requirements and providing prompt, thorough responses to all our needs.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, FSPGlobal has received positive feedback for their operational excellence and customer support. Clients noted significant improvements in cost efficiency and customer satisfaction metrics, such as higher CSAT and NPS scores. One client emphasized the company's adaptability and responsiveness, stating that FSPGlobal met all project milestones on time and demonstrated a strong focus on quality service delivery. Overall, client sentiment reflects a high level of satisfaction with FSPGlobal's performance and integration into their operations.
Read 1 Recent Review

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Industry Experience

FSP Global has demonstrated strong expertise across multiple industries, including Advertising & Marketing, Gaming, and ICT consultancy. Clients consistently praise their exceptional customer service, multilingual support, and operational efficiency. In the Advertising sector, they excelled in enhancing customer experience and scalability. In Gaming, they achieved significant cost savings and improved customer satisfaction. Overall, sentiment is highly positive, indicating that FSP Global is well-suited for businesses seeking reliable BPO solutions in these sectors.
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Advertising & marketing Consulting Gaming

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Italy (1) Malta (1) Romania (1)

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WEBHUNT SRL

5.0 3 reviews

$10,000+

$100 - $149 / hr

2 - 9

București, Romania

Services provided

25% Sales Outsourcing

20% Account-Based Marketing

20% Email Marketing +2 services

20% Other Digital Marketing

15% Corporate Training & Coaching

WEBHUNT SRL is a marketing and affiliate management company known for its expertise in lead generation, data mining, and outreach strategies. Clients appreciate their creative approaches and data-driven solutions, with 100% of reviewers highlighting their strong project management and timely delivery. Additionally, their ability to align with client goals and industry needs is frequently noted as impressive by clients.

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Reviews mention Exceptional performance
Clients have praised WEBHUNT SRL for their exceptional performance in project management and campaign execution. Specific feedback highlighted their commitment to timely deliverables, effective communication, and personalized outreach strategies. The collaborative efforts led to measurable success in lead generation, with real-time performance tracking and iterative improvements based on feedback. Overall, the sentiment reflects a high level of satisfaction with WEBHUNT SRL's tailored solutions and alignment with client objectives.

Outreach Marketing for Software Development Firm

5.0 Sep 17, 2024

WebHunt demonstrated a strong commitment to delivering items on time. Key deliverables, including campaign plans, performance reports, and lead lists, were consistently provided within the agreed timelines. Any potential delays were communicated proactively, and contingency plans were put in place to ensure project continuity.
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Industry Experience

WEBHUNT SRL has demonstrated expertise across the Telecommunications, Advertising & Marketing, and Software industries. Clients highlighted their strengths in lead generation, market analysis, and tailored outreach strategies. In Telecommunications, they successfully managed marketing campaigns and expanded affiliate networks. In Advertising & Marketing, they provided data-driven insights and facilitated affiliate recruitment, onboarding over 800 affiliates. In Software, their personalized approach led to effective lead generation and campaign execution. Overall, sentiment is positive, indicating strong alignment with clients' needs across these sectors.
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Telecommunications Advertising & marketing Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
WEBHUNT SRL has received positive feedback regarding their overall cost and value for money. Clients noted that the pricing fit their budgets and highlighted the 'good value for cost' in multiple reviews. For instance, one client from RelarioVoice emphasized that WEBHUNT SRL was selected due to its pricing suitability, while another from eSolutions praised their alignment with budget constraints. Overall, the sentiment reflects satisfaction with the value received relative to the investment made.
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Romania (2) Switzerland (1)

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World Performance Group Srl

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

București, Romania

Services provided

67% Call Center Services

20% Customer Service Outsourcing

10% Sales Outsourcing +1 service

3% Market Research

World Performance Group Srl is a call center company. They were established in 2012 and provide Call Center Services and Customer Service Outsourcing.
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Competence Call Center

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

București, Romania

Services provided

60% Call Center Services

20% Social Media Marketing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Large call center Competence Call Center, is based in București, Romania and Brașov, Romania. Their services include Call Center Services and Social Media Marketing.
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VreauLeaduri.ro

4.8 2 reviews

$5,000+

$25 - $49 / hr

2 - 9

București, Romania

Services provided

40% Marketing Strategy

40% Sales Outsourcing

20% Branding

VreauLeaduri.ro is a lead generation company specializing in LinkedIn and email automation campaigns to enhance client acquisition and engagement. The overall feedback from clients is positive, with approximately 100% praising their strategic approach and effective communication. Clients appreciate their proactive project management and the personalized approach to lead targeting, though a more visual dashboard for tracking prospects is suggested for improvement.

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Reviews mention Communicative
Clients have consistently praised VreauLeaduri.ro for their clear and consistent communication throughout projects. One client noted that communication was 'easy' and highlighted their timely delivery of updates via WhatsApp and reports. Additionally, the firm's responsiveness to questions and adjustments was commended, with feedback being implemented swiftly. Overall, the sentiment indicates a strong appreciation for VreauLeaduri.ro's communicative approach, fostering a collaborative partnership with their clients.

Digital Marketing for Art Gallery

5.0 Nov 10, 2025

Communication was clear, consistent, and easy. They set expectations from the start, shared updates in a simple WhatsApp + report format, and were flexible when I had questions or small adjustments. Deliverables were sent on time, and whenever I asked for changes to targeting or messaging, they responded quickly and implemented them without friction.
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1 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for VreauLeaduri.ro highlight a strong commitment to client success and effective lead generation strategies. Clients appreciated the tailored approach, noting significant improvements in visibility and engagement, with one client reporting a consistent increase in qualified conversations and leads. Communication was consistently praised for being clear and responsive. However, one client suggested enhancing reporting tools for better lead prioritization. Overall, sentiment is positive, with clients expressing satisfaction with the results and partnership.
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Industry Experience

VreauLeaduri.ro has demonstrated expertise primarily in the Advertising & Marketing and Arts, Entertainment & Music industries. Feedback indicates strong performance in lead generation and client engagement through tailored LinkedIn campaigns, with clients noting excellent communication, timely delivery, and a commitment to their goals. Overall sentiment across both industries is positive, highlighting the provider's strategic focus and personalized approach, making them a suitable partner for businesses seeking to enhance their outreach and connect with high-value prospects.
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Arts, entertainment & music

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Max Loads SRL

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Alba Iulia, Romania

Services provided

10% Call Center Services

40% Accounting

10% Advertising +4 services

10% Business Consulting

10% HR Consulting

10% Market Research

10% Transcription

Established in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising.
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Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

București, Romania

Services provided

20% Call Center Services

40% Content Moderation Services

40% Customer Service Outsourcing

Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more
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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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euroanswer

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

București, Romania

Services provided

30% Call Center Services

30% Customer Service Outsourcing

15% IT Managed Services +3 services

10% Back Office Outsourcing

10% Staffing

5% Recruitment Process Outsourcing

Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
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Reashore

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cluj-Napoca, Romania

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Customer Service Outsourcing

Reashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center
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Direct Marketing Grup

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

București, Romania

Services provided

20% Call Center Services

20% Direct Marketing

20% Ecommerce Marketing +2 services

20% Logistics & Supply Chain Consulting

20% Marketing Strategy

Headquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy.
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vivaCALL

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

VivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing.
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CALLITY

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

20% Call Center Services

25% Back Office Outsourcing

25% CRM Consulting and SI +2 services

15% Customer Service Outsourcing

15% Sales Outsourcing

CALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
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AktivCalls

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

25% Call Center Services

20% Customer Service Outsourcing

20% HR Consulting +3 services

15% Back Office Outsourcing

10% Sales Outsourcing

10% Translation

AktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.
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Zigosoft SRL

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Iași, Romania

Services provided

40% Call Center Services

40% CRM Consulting and SI

20% IT Managed Services

Zigosoft SRL is an answering service company. The team offers Call Center Services and CRM consulting and SI, and the firm is based in Iași, Romania.
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InfraWeb MSP

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

București, Romania

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Answering service company InfraWeb MSP is based in București, Romania. They offer Call Center Services and Customer Service Outsourcing.
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Best-Call

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

București, Romania

Services provided

100% Call Center Services

Small call center company Best-Call, is in București, Romania. Their services include Call Center Services.
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Transylvania Database Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cluj-Napoca, Romania

Services provided

15% Call Center Services

50% IT Managed Services

20% Custom Software Development +1 service

15% Customer Service Outsourcing

Transylvania Database Center is an IT managed services company. Established in 2018, the team focuses on IT managed services and Custom Software Development.
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Oktasales

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Alba Iulia, Romania

Services provided

20% Content Marketing

20% Digital Strategy

20% Email Marketing +2 services

20% Sales Outsourcing

20% Video Marketing

Digital Strategy company Oktasales is based in Alba Iulia, Romania. Their services include Digital Strategy and Content Marketing.
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Bitech Company

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

București, Romania

Services provided

10% Call Center Services

30% Back Office Outsourcing

20% CRM Consulting and SI +3 services

20% IT Managed Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Bitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
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StarliDigital

Not yet reviewed

Undisclosed

< $25 / hr

Freelancer

București, Romania

Services provided

40% Web Design

40% Web Development

20% Sales Outsourcing

Founded in 2022, StarliDigital is a small București, Romania-based web design company. Their services include Web Design and Web Development.
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PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

București, Romania

Services provided

10% Call Center Services

60% Customer Service Outsourcing

10% Application Testing +2 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

PartnerHero is a leading provider of Contact Center Services, specializing in Customer Support Services and both Inbound and Outbound Call Centers. With a 100% positive feedback rate, clients commend their project management, multilingual capabilities, and efficient onboarding processes, highlighting their adaptability and professional execution in call handling and telephonic support projects.

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Reviews mention Attentive
Clients have consistently praised PartnerHero for their attentiveness and collaborative approach. One client noted their 'constant on-time delivery' and proactive engagement through biweekly syncs, emphasizing their commitment to customer satisfaction. Additionally, they highlighted PartnerHero as 'a true partner,' reflecting an overall sentiment of appreciation for their responsive and dedicated service. The absence of suggested improvements further underscores the positive feedback regarding their attentiveness.

Customer Service Support for GXVE Beauty by Gwen Stefani

5.0 Mar 1, 2023

PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs. Collaboration & Attentiveness. A true partner.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Smart Home IoT Tech Company
5.0 — A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and Read more
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.
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Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

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NRS – No Rocket Science SRL

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cluj-Napoca, Romania

Services provided

20% IT Managed Services

20% IT Strategy Consulting

20% Mobile App Development +4 services

10% Accounting

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

NRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.
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8x8

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Cluj-Napoca, Romania

Services provided

100% Call Center Services

Call center company 8x8 was founded in 1987. The team offers Call Center Services.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

București, Romania

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Top Call Center Services & Voice Services in Romania

List of the Top Romania Call Center Companies & Voice Services

Reviews mention Professional

Customer Service Outsourcing for CRM Consulting Company

Call Center Services for Social Media Monitoring Tool

Customer Support for Music Distribution Company

Сall Сenter Services for International Wholesale Retailer

Call Center Services for HR Services & Biz Process Provider

Call Center Staffing for Government Helpline

Industry Experience

Select Industry to see insights

Reviewed 12 times in the past 6 months

Technical Support for Analytics Platform

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Great project management

Call Center Services for Automotive Company

Digital Marketing, SMM & SEO for Software Solutions Company

CX Outsourcing for Financial Services Firm

Back Office Outsourcing for E-Commerce Co

Industry Experience

Select Industry to see insights

Reviews mention Professional

Customer Service Outsourcing for CRM Consulting Company

Call Center Services for Social Media Monitoring Tool

Customer Support for Music Distribution Company

Сall Сenter Services for International Wholesale Retailer

Call Center Services for HR Services & Biz Process Provider

Call Center Staffing for Government Helpline

Industry Experience

Select Industry to see insights

Reviews mention Reliable

BPO for Automobile Importer And Distribution Company

Customer Service Outsourcing for Financial Services Company

Reviewed 1 time in the past 6 months

Call Center Services for Retail Company

Valoris Center is very responsive

Reviews mention Collaborative

Customer Service Outsourcing for Operations Platform

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-executed projects

LinkedIn Marketing for Consultancy Company

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Mercatus is very responsive

Reviews mention Communicative

BPO Services for Tech Company

Call Center Services for Luxury E-Commerce Company

Customer Deployment for Consumer Products Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Community Management

Reviews mention Great project management

BPO & Call Center Services for E-commerce & Digital Mktg Co

Back Office Outsourcing for Mobile Gaming Company

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Exceptional performance

Outreach Marketing for Software Development Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Digital Marketing for Art Gallery

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Call Center Services for AI Computing Company

Industry Experience