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Home Call Centers Romania Cluj-Napoca

Top Call Center Services & Voice Services in Cluj-Napoca

Ratings Updated: December 28, 2025
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2 Leaders 6 Contenders

8 Companies

Country: Romania
City: Cluj-Napoca

List of the Top Cluj-Napoca Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Cluj-Napoca, Romania

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Lagos, Nigeria

    2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
    Lagos, Nigeria 102215

    See All Locations (2)
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Cluj-Napoca, Romania

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 11 languages:

    • English
    • Spanish
    • Arabic
    • Russian
    • German
    • French
    • Italian
    • Polish
    • Ukrainian
    • Romanian
    • Dutch

    L'viv, Ukraine

    Naukova St, 7D
    L'viv, Ukraine 79000

    31 - 40

    See All Locations (5)
    View Profile Visit Website
  • HKR TEAM (Co-Managed Outsourcing) Logotype

    5.0 2 reviews
    Verified
    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Services provided

    45% Customer Service Outsourcing
    35% Back Office Outsourcing
    20% Sales Outsourcing

    HKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions.

    See all 2 projects

    Reviews mention Detail-oriented

    Clients consistently highlight HKR's detail-oriented approach, noting that team members are driven and genuinely care about their work. One client specifically praised the HKR team for their meticulousness, which contributed to a pleasant customer service experience and improved operational efficiency. Overall, the sentiment regarding HKR's attention to detail is overwhelmingly positive, though some clients suggested clearer communication regarding internal policies could enhance collaboration.
    • Customer Service Outsourcing for Operations Platform
      5.0 Jun 22, 2023

      The work ethic of our HKR team members has been great - they're detail oriented, driven, and care about the work.

      Read Full Review
    Read All Reviews

    Industry Experience

    HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.

    Read All Reviews

    Select Industry to see insights

    Retail Software

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.
    Read All Reviews

    Cluj-Napoca, Romania

    22-26, 3rd floor, Strada Regele Ferdinand
    Cluj-Napoca, Romania

    50 - 75

    See All Locations (2)
    View Profile Visit Website
  • FSPGlobal Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cluj-Napoca, Romania

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing

    FSPGlobal is a provider of Contact Center Services, specializing in Customer Support and Telephonic Support. Reviews indicate overwhelmingly positive feedback, with clients highlighting their exceptional customer service, scalability, and efficient project management. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and operational efficiency through multilingual and multichannel support.

    See all 3 projects

    Reviews mention High-quality work

    FSPGlobal has received overwhelmingly positive feedback for delivering high-quality work, particularly in enhancing customer service operations. Clients highlighted their exceptional multilingual support and commitment to scalability, which contributed to improved customer satisfaction and brand reputation. One client noted that FSPGlobal's proactive problem-solving and adaptability exceeded expectations, while another praised their strong project management and integration of services. Overall, the sentiment reflects a strong appreciation for FSPGlobal's ability to provide valuable, high-quality solutions tailored to client needs.
    • BPO & Call Center Services for E-commerce & Digital Mktg Co
      5.0 May 1, 2024

      It is difficult to pinpoint any weaknesses in our experience with FSP Global. Their commitment to quality was evident throughout the partnership, consistently delivering exceptional services and deliverables. Beyond just meeting expectations, FSP Global truly impressed us with their proactive problem-solving skills, adaptability to our evolving needs, and focus on customer-centricity.

      Read Full Review
    • Staff Augmentation & Help Desk Support for Consulting Firm
      5.0 Jul 27, 2022

      In a market that is squashed by low prices, FSPGlobal manages to provide quality and flexibility. Overall, you get good value for the money. We and our clients were very satisfied.

      Read Full Review
    Read All Reviews

    Industry Experience

    FSPGlobal has demonstrated expertise primarily in the Advertising & Marketing and Consulting industries. Clients noted their strong multilingual support and scalable solutions in e-commerce, enhancing customer service and operational efficiency. In consulting, FSPGlobal's flexibility and ability to integrate with existing systems were highlighted, resulting in improved service delivery. Overall, feedback reflects a positive sentiment, showcasing FSPGlobal as a reliable partner capable of adapting to the specific needs of clients in both sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Consulting

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients have consistently praised FSPGlobal for delivering exceptional value relative to their pricing. One client noted that FSPGlobal offered 'good value for cost,' while another highlighted that their services were 'cheaper than doing on our own' and allowed for greater capabilities. Overall, the sentiment reflects a strong appreciation for the quality and flexibility provided, with clients feeling they received substantial benefits for their investment.
    Read All Reviews

    Cluj-Napoca, Romania

    Piata Stefan cel Mare, nr.4/ 119
    Cluj-Napoca, Romania 400394

    151 - 200

    +40364885677

    See All Locations (1)
    View Profile
  • 8x8 Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cluj-Napoca, Romania

    Services provided

    100% Call Center Services

    Call center company 8x8 was founded in 1987. The team offers Call Center Services.

    Read more

    Cluj-Napoca, Romania

    Bulevardul 21 Decembrie 1989 77
    Cluj-Napoca, Romania 400124

    76 - 100

    40.364.630.189

    See All Locations (8)
    View Profile

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  • Reashore Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cluj-Napoca, Romania

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Customer Service Outsourcing

    Reashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center

    Read more

    Cluj-Napoca, Romania

    Calea Moților nr. 6-8
    Cluj-Napoca, Romania 400000

    50 - 75

    +40.364-.405.112

    See All Locations (1)
    View Profile
  • Transylvania Database Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Cluj-Napoca, Romania

    Services provided

    15% Call Center Services
    50% IT Managed Services
    20% Custom Software Development +1 service
    15% Customer Service Outsourcing

    Transylvania Database Center is an IT managed services company. Established in 2018, the team focuses on IT managed services and Custom Software Development.

    Read more

    Cluj-Napoca, Romania

    Liberty Park, Str. Garii, nr. 21
    Cluj-Napoca, Romania 400267

    10 - 15

    +40.752.907.167

    See All Locations (1)
    View Profile
  • NRS – No Rocket Science SRL Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Cluj-Napoca, Romania

    Services provided

    20% IT Managed Services
    20% IT Strategy Consulting
    20% Mobile App Development +4 services
    10% Accounting
    10% Back Office Outsourcing
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    NRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.

    Read more

    Cluj-Napoca, Romania

    55 Ciresilor Street
    Cluj-Napoca, Romania 400000

    6 - 9

    +40 741 181 201

    See All Locations (1)
    View Profile
  • Max Loads SRL Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Alba Iulia, Romania

    Services provided

    10% Call Center Services
    40% Accounting
    10% Advertising +4 services
    10% Business Consulting
    10% HR Consulting
    10% Market Research
    10% Transcription

    Established in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising.

    Read more

    Alba Iulia, Romania

    Strada Tudor Vladimirescu 48
    Alba Iulia, Romania 510001

    41 - 49

    +40740153187

    See All Locations (2)
    View Profile
  • Oktasales Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Alba Iulia, Romania

    Services provided

    20% Content Marketing
    20% Digital Strategy
    20% Email Marketing +2 services
    20% Sales Outsourcing
    20% Video Marketing

    Digital Strategy company Oktasales is based in Alba Iulia, Romania. Their services include Digital Strategy and Content Marketing.

    Read more

    Alba Iulia, Romania

    Tudor Vladimirescu
    Alba Iulia, Romania 510021

    1

    +40757459403

    See All Locations (1)
    View Profile

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Rollover to see company insights or click a company below for more details.

1 FSPGlobal
2 HKR TEAM (Co-Managed Outsourcing)

List of the Top 2 Cluj-Napoca Call Center Companies & Voice Services

  1. FSPGlobal Logotype

    FSPGlobal

    $1,000+
    < $25 / hr
    50 - 249
    Cluj-Napoca, Romania

    Ability to deliver

    30.8/40.0
    16.4/20 Reviews
    6.7/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    45% Call Center Services
    55% Other
    View Profile Visit Website
  2. HKR TEAM (Co-Managed Outsourcing) Logotype

    HKR TEAM (Co-Managed Outsourcing)

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    27.2/40.0
    16.4/20 Reviews
    5.9/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  3. 8x8 Logotype

    8x8

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cluj-Napoca, Romania

    Ability to deliver

    6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  4. Reashore Logotype

    Reashore

    Undisclosed
    Undisclosed
    50 - 249
    Cluj-Napoca, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    75% Other
    View Profile Visit Website
  5. Transylvania Database Center Logotype

    Transylvania Database Center

    Undisclosed
    Undisclosed
    10 - 49
    Cluj-Napoca, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Call Center Services
    85% Other
    View Profile Visit Website
  6. NRS – No Rocket Science SRL Logotype

    NRS – No Rocket Science SRL

    Undisclosed
    Undisclosed
    2 - 9
    Cluj-Napoca, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  7. Max Loads SRL Logotype

    Max Loads SRL

    $1,000+
    $25 - $49 / hr
    10 - 49
    Alba Iulia, Romania

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  8. Oktasales Logotype

    Oktasales

    $1,000+
    $25 - $49 / hr
    2 - 9
    Alba Iulia, Romania

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website

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