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Top Call Center Services & Voice Services in Bucharest

Ratings Updated: April 22, 2026
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7 Leaders 15 Contenders

22 Companies

Country: Romania
City: Bucharest

List of the Top Bucharest Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Bucharest, Romania

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Well-organized projects

    Client feedback highlights Simply Contact's well-organized project management, emphasizing their clear and structured workflows. One client noted their impressive flexibility and transparency, stating, 'Simply Contact has proven to be a great partner we can rely on.' Additionally, the organized approach contributed to a significant increase in customer satisfaction, demonstrating their effectiveness in delivering quality service.
    • Contact Center Services for IT Staff Augmentation Company
      5.0 Feb 3, 2021

      The most impressive factor of Simply Contact's service is the clear and organized workflow. They are always in touch and we can easily contact them to solve the issues in case of need.

      Read Full Review
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    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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    SupportYourApp Logotype

    SupportYourApp

    4.8 81 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Bucharest, Romania

    Services provided

    25% Call Center Services
    35% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.

    See all 81 projects

    Reviews mention Dedicated

    Clients consistently express a strong sentiment of dedication towards SupportYourApp. For instance, one client highlighted the team's 'tenacity in handling and reducing a growing backlog,' while another noted their 'impressive dedication to helping us achieve our goals.' Overall, clients report satisfaction with the responsiveness and commitment of SupportYourApp's consultants, emphasizing their proactive support and professionalism in meeting project requirements.
    • L2 Technical Support for EdTech Firm
      5.0 Nov 17, 2025

      Currently, our customer support is managed by one dedicated agent. This has enabled us to maintain coverage during night hours and manage workload effectively. We are particularly impressed with the dedication and performance of our current agent. His contribution has been invaluable, and we were so appreciative of his work that we invited him to visit our headquarters to meet in person.

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    • Customer Service Outsourcing for Software Development Co
      5.0 Jan 13, 2026

      We appreciate the team’s tenacity in handling and reducing a growing backlog, consistently demonstrating dedication and proactive support.

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    11 of 14 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 14 times in the past 6 months

    In the last six months, client feedback on SupportYourApp has been mixed. While some clients praised their responsiveness and adaptability, as seen in the health platform review highlighting strong performance and proactive communication, others reported significant issues. A lifestyle apparel brand noted a lack of accountability and ownership, leading to increased internal workload. Overall, sentiment varies, with some clients recommending the service and others expressing dissatisfaction due to execution shortcomings.
    Read 14 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.
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    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Bucharest, Romania

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Flexible

    The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.

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    • Customer Support for IT Company
      5.0 Aug 24, 2023

      The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.

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    • Content Mktg & Call Center Services for Cashback Gaming Co
      5.0 Aug 23, 2023

      Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.

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    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.

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    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Bucharest, Romania

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Well-organized projects

    Client feedback highlights Simply Contact's well-organized project management, emphasizing their clear and structured workflows. One client noted their impressive flexibility and transparency, stating, 'Simply Contact has proven to be a great partner we can rely on.' Additionally, the organized approach contributed to a significant increase in customer satisfaction, demonstrating their effectiveness in delivering quality service.
    • Contact Center Services for IT Staff Augmentation Company
      5.0 Feb 3, 2021

      The most impressive factor of Simply Contact's service is the clear and organized workflow. They are always in touch and we can easily contact them to solve the issues in case of need.

      Read Full Review
    Read All Reviews
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews
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  • Valoris Center Logotype

    4.9 14 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 14 projects

    Reviews mention Exceptional performance

    Clients consistently commend Valoris Center for their exceptional performance, highlighting a 95% achievement in phone support and a 92% customer satisfaction score. One client noted the team's resilience and professionalism during a rebranding process, emphasizing their commitment to delivering outstanding service. Additionally, the Valoris team was praised for their reliable, timely delivery and customer-centric approach, which aligns well with client expectations and needs. Overall, feedback reflects a strong sentiment of satisfaction and trust in Valoris as a service partner.
    • Customer Service Outsourcing for Financial Services Company
      5.0 Aug 4, 2025

      Valoris team consistently meets key metrics: SLA performance is over target, with a 95% achievement on phone support and 99% on email. Their First Contact Resolution (FCR) rate exceeds 86%, and customer satisfaction (CSAT) is reaching up to 92%. Additionally, we are pleased to see that less than 3% of customers abandon their calls, which reflects the efficiency and quality of the service provided.

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    • Customer Service Outsourcing for Financial Services Company
      5.0 Aug 4, 2025

      Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business.

      Read Full Review
    • Customer Service Outsourcing for Financial Services Company
      5.0 Aug 4, 2025

      What impressed us most about Valoris was their ability to maintain high service standards under various circumstances. Our company underwent a significant rebranding process and faced technical system challenges, yet the Valoris team consistently demonstrated resilience, professionalism, and kept their strong commitment to delivering exceptional service.

      Read Full Review
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    1 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of Valoris Center reflect a positive overall sentiment, highlighting their strong customer support and effective project management. Clients praised their punctuality and responsiveness, noting impressive metrics such as CSAT and SLA delivery rates. Specific feedback included appreciation for their proactive approach and flexibility in understanding business needs. However, minor suggestions for improvement were made regarding ticket distribution processes. Overall, Valoris Center is seen as a reliable partner with a good cultural fit and value for cost.
    Read 2 Recent Reviews

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Review Rating from Clients

    4.9/5.0

    Quality

    4.9

    Schedule

    4.9

    Cost

    4.7

    Willing to Refer

    4.9

    Romanian clients commend Valoris Center for delivering scalable, efficient customer service, including outbound campaigns, surveys, and real-time support. Their team’s professionalism, industry-specific understanding, and strong communication foster successful, long-term partnerships.
    Read Local Reviews
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  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    București, Romania

    Services provided

    10% Call Center Services
    50% Customer Service Outsourcing
    20% Sales Outsourcing +2 services
    10% Business Consulting
    10% Content Moderation Services

    TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

    See all 12 projects

    Reviews mention Creative

    Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.
    • BPO Services for Tech Company
      5.0 May 25, 2022

      Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.

      Read Full Review
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    6 of 6 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Deployment for Consumer Products Company

    5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
    Read 6 Reviews

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
    Read All Reviews

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
    View Profile Visit Website
  • Mercatus Logotype

    4.8 22 reviews
    Verified
    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Services provided

    10% Call Center Services
    50% Customer Service Outsourcing
    20% Sales Outsourcing +2 services
    10% Back Office Outsourcing
    10% IT Staff Augmentation

    Mercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.

    See all 22 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Mercatus indicate a generally positive sentiment, particularly regarding their effectiveness in lead generation and outreach campaigns. A client highlighted their success in the Bulgarian market, noting increased visibility and several qualified leads resulting in purchase orders. However, there were suggestions for improvement in expanding outreach efforts in the UK market. Overall, clients appreciate Mercatus's proactive communication and project management capabilities.
    Read 1 Recent Review

    Industry Experience

    Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.

    Read All Reviews

    Select Industry to see insights

    Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial services

    București, Romania

    Calea Mosilor 25
    București, Romania 030167

    10 - 15

    +359 888 290 100

    See All Locations (2)
    1 of 1 Bucharest-based review is 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Bucharest

    Bucharest-based Call Center Services project highlight

    Customer Experience Support for Fashion E-Commerce Firm

    5.0 — Mercatus is helping a fashion e-commerce company provide a great customer experience to their customers and visitors. Their CX agents support the end customers in finding solutions to their Read more
    Read Similar Reviews
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  • HKR.TEAM (Bespoke Global Teams) Logotype

    5.0 2 reviews
    Verified
    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Services provided

    45% Customer Service Outsourcing
    35% Back Office Outsourcing
    20% Sales Outsourcing

    HKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions.

    See all 2 projects

    Reviews mention Reliable

    Clients consistently highlight HKR's reliability, noting their impressive communication and proactive approach. One client emphasized, "Their communication and reliability are definitely their A game," while another praised their ability to deliver the right talent promptly. The alignment with company culture and the seamless integration into existing teams further reinforced their dependable service. Overall, the sentiment surrounding HKR's reliability is overwhelmingly positive, showcasing their commitment to meeting client needs effectively.
    • Employee of Record Services for Software Company
      5.0 Jun 20, 2023

      They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game. Reliability. They delivered, and they delivered the right talent.

      Read Full Review
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    Industry Experience

    HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.

    Read All Reviews

    Select Industry to see insights

    Retail Software

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.
    Read All Reviews
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  • InfraWeb Manage Services Provider Logotype

    Not yet reviewed

    Verified
    $1,000+
    Undisclosed
    50 - 249
    București, Romania

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service

    Read more

    More responsive than most other service providers

    InfraWeb Manage Services Provider is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • PartnerHero Logotype

    4.9 6 reviews
    Undisclosed
    < $25 / hr
    1,000 - 9,999
    București, Romania

    Services provided

    10% Call Center Services
    60% Customer Service Outsourcing
    10% Application Testing +2 services
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    PartnerHero is a leading provider of Contact Center Services, specializing in Customer Support Services and both Inbound and Outbound Call Centers. With a 100% positive feedback rate, clients commend their project management, multilingual capabilities, and efficient onboarding processes, highlighting their adaptability and professional execution in call handling and telephonic support projects.

    See all 6 projects

    Reviews mention Great project management

    Clients have consistently praised PartnerHero for their exceptional project management capabilities. One client noted their diligence in staying on budget and executing tasks with high accuracy, stating, "Very rarely do things fall through the cracks." The overall sentiment reflects satisfaction with their organized approach and adaptability, highlighting their commitment to client success and employee retention. This positive feedback underscores PartnerHero's effectiveness in managing projects efficiently.
    • Call Center Services for Smart Home IoT Tech Company
      5.0 Jan 27, 2023

      PartnerHero is incredibly diligent about being on budget, so they’ve been very efficient and organized from a project management perspective. Very rarely do things fall through the cracks, and the team always executes their tasks with a high degree of accuracy, so overall, I’m very happy with their approach to project management.

      Read Full Review
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    Industry Experience

    PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.

    Read All Reviews

    Select Industry to see insights

    Media Beauty & Cosmetics Software Automotive

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.
    Read All Reviews

    București, Romania

    13 Strada Sevastopol
    București, Romania

    21 - 30

    See All Locations (7)
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  • Conectys Logotype

    4.8 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    București, Romania

    Services provided

    20% Call Center Services
    40% Content Moderation Services
    40% Customer Service Outsourcing

    Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.

    See all 2 projects
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI Computing Company

    4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more
    Read 1 Review

    Industry Experience

    Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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  • WEBHUNT SRL Logotype

    5.0 3 reviews
    $10,000+
    $100 - $149 / hr
    2 - 9
    București, Romania

    Services provided

    25% Sales Outsourcing
    20% Account-Based Marketing
    20% Email Marketing +2 services
    20% Other Digital Marketing
    15% Corporate Training & Coaching

    WEBHUNT SRL is a marketing and affiliate management company known for its expertise in lead generation, data mining, and outreach strategies. Clients appreciate their creative approaches and data-driven solutions, with 100% of reviewers highlighting their strong project management and timely delivery. Additionally, their ability to align with client goals and industry needs is frequently noted as impressive by clients.

    See all 3 projects

    Reviews mention Customized support

    Clients have expressed high satisfaction with WEBHUNT SRL's customized support, noting their commitment to tailored solutions that align with specific business goals. One client highlighted the company's proactive communication regarding project timelines and the ability to iterate campaigns based on feedback. The regular updates and personalized outreach strategies were particularly impressive, demonstrating WEBHUNT SRL’s dedication to meeting client needs effectively and efficiently.
    • Outreach Marketing for Software Development Firm
      5.0 Sep 17, 2024

      WebHunt executed the outreach campaigns as per the agreed strategy, using a highly personalised email outreach to promote our product. They provided tailored solutions to meet specific requirements, ensuring that the outreach campaigns were aligned with eSolutions.tech’s business goals. Overall, the collaboration between eSolutions.tech and WebHunt was marked by effective project management, timely delivery of items, and a responsive approach to client needs, resulting in successful outreach campaigns and valuable lead generation.

      Read Full Review
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    Industry Experience

    WEBHUNT SRL has demonstrated expertise across the Telecommunications, Advertising & Marketing, and Software industries. Clients highlighted their strengths in lead generation, market analysis, and tailored outreach strategies. In Telecommunications, they successfully managed marketing campaigns and expanded affiliate networks. In Advertising & Marketing, they provided data-driven insights and facilitated affiliate recruitment, onboarding over 800 affiliates. In Software, their personalized approach led to effective lead generation and campaign execution. Overall, sentiment is positive, indicating strong alignment with clients' needs across these sectors.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Advertising & marketing Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    WEBHUNT SRL has received positive feedback regarding their overall cost and value for money. Clients noted that the pricing fit their budgets and highlighted the 'good value for cost' in multiple reviews. For instance, one client from RelarioVoice emphasized that WEBHUNT SRL was selected due to its pricing suitability, while another from eSolutions praised their alignment with budget constraints. Overall, the sentiment reflects satisfaction with the value received relative to the investment made.
    Read All Reviews

    View projects from:

    Romania (2) Switzerland (1)
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    București, Romania

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    București, Romania

    63-69, Str Dr. Iacob Felix, Premium Plaza Building, second floor, sector 1 – 011033, Bucharest
    București, Romania

    2001 - 5000

    40374155600

    See All Locations (52)
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  • World Performance Group Srl Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Services provided

    67% Call Center Services
    20% Customer Service Outsourcing
    10% Sales Outsourcing +1 service
    3% Market Research

    World Performance Group Srl is a call center company. They were established in 2012 and provide Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • euroanswer Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    15% IT Managed Services +3 services
    10% Back Office Outsourcing
    10% Staffing
    5% Recruitment Process Outsourcing

    Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • VreauLeaduri.ro Logotype

    4.8 2 reviews
    $5,000+
    $25 - $49 / hr
    2 - 9
    București, Romania

    Services provided

    40% Marketing Strategy
    40% Sales Outsourcing
    20% Branding

    VreauLeaduri.ro is a lead generation company specializing in LinkedIn and email automation campaigns to enhance client acquisition and engagement. The overall feedback from clients is positive, with approximately 100% praising their strategic approach and effective communication. Clients appreciate their proactive project management and the personalized approach to lead targeting, though a more visual dashboard for tracking prospects is suggested for improvement.

    See all 2 projects

    Reviews mention Communicative

    Clients have consistently praised VreauLeaduri.ro for their clear and consistent communication throughout projects. One client noted that communication was 'easy' and highlighted their timely delivery of updates via WhatsApp and reports. Additionally, the firm's responsiveness to questions and adjustments was commended, with feedback being implemented swiftly. Overall, the sentiment indicates a strong appreciation for VreauLeaduri.ro's communicative approach, fostering a collaborative partnership with their clients.
    • Digital Marketing for Art Gallery
      5.0 Nov 10, 2025

      Communication was clear, consistent, and easy. They set expectations from the start, shared updates in a simple WhatsApp + report format, and were flexible when I had questions or small adjustments. Deliverables were sent on time, and whenever I asked for changes to targeting or messaging, they responded quickly and implemented them without friction.

      Read Full Review
    Read All Reviews
    1 of 2 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Over the past six months, VreauLeaduri.ro has received positive feedback from clients, highlighting their effective LinkedIn and Gmail automation campaigns. A Marketing Director noted significant growth in qualified leads and consistent communication, while the Founder of Site Simpler praised their responsiveness and commitment. Both clients appreciated the strategic approach and personalized service, though one suggested enhancements to reporting tools for better lead management. Overall sentiment reflects satisfaction with results and strong client relationships.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight VreauLeaduri.ro's competitive pricing and overall value for money. One client noted the company's services fit their budget while another emphasized 'good value for cost.' Feedback indicates a strong return on investment, with measurable outcomes such as increased leads and successful client engagements. Overall sentiment reflects satisfaction with pricing relative to the quality of services provided, suggesting VreauLeaduri.ro is a cost-effective option for businesses seeking effective lead generation solutions.
    Read All Reviews

    View projects from:

    Romania (1) United States (1)
    View Profile
  • Competence Call Center Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    București, Romania

    Services provided

    60% Call Center Services
    20% Social Media Marketing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Large call center Competence Call Center, is based in București, Romania and Brașov, Romania. Their services include Call Center Services and Social Media Marketing.

    Read more
    View Profile
  • Max Loads SRL Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    București, Romania

    Services provided

    10% Call Center Services
    40% Accounting
    10% Advertising +4 services
    10% Business Consulting
    10% HR Consulting
    10% Market Research
    10% Transcription

    Established in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising.

    Read more

    București, Romania

    Strada Albitei 15
    București, Romania 062359

    41 - 49

    +40740153187

    See All Locations (2)
    View Profile
  • Direct Marketing Grup Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    București, Romania

    Services provided

    20% Call Center Services
    20% Direct Marketing
    20% Ecommerce Marketing +2 services
    20% Logistics & Supply Chain Consulting
    20% Marketing Strategy

    Headquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy.

    Read more
    View Profile
  • StarliDigital Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    Freelancer
    București, Romania

    Services provided

    40% Web Design
    40% Web Development
    20% Sales Outsourcing

    Founded in 2022, StarliDigital is a small București, Romania-based web design company. Their services include Web Design and Web Development.

    Read more
    View Profile
  • vivaCALL Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Services provided

    70% Call Center Services
    15% Customer Service Outsourcing
    15% Sales Outsourcing

    VivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • CALLITY Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Services provided

    20% Call Center Services
    25% Back Office Outsourcing
    25% CRM Consulting and SI +2 services
    15% Customer Service Outsourcing
    15% Sales Outsourcing

    CALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.

    Read more
    View Profile
  • AktivCalls Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Services provided

    25% Call Center Services
    20% Customer Service Outsourcing
    20% HR Consulting +3 services
    15% Back Office Outsourcing
    10% Sales Outsourcing
    10% Translation

    AktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • InfraWeb MSP Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    București, Romania

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Answering service company InfraWeb MSP is based in București, Romania. They offer Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Best-Call Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    București, Romania

    Services provided

    100% Call Center Services

    Small call center company Best-Call, is in București, Romania. Their services include Call Center Services.

    Read more
    View Profile
  • Bitech Company Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Services provided

    10% Call Center Services
    30% Back Office Outsourcing
    20% CRM Consulting and SI +3 services
    20% IT Managed Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Bitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Valoris Center
2 TDCX
3 PartnerHero
4 Mercatus
5 HKR.TEAM (Bespoke Global Teams)
6 Conectys
7 WEBHUNT SRL

List of the Top 7 Bucharest Call Center Companies & Voice Services

  1. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    33.3/40.0
    17.6/20 Reviews
    8.2/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  2. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    București, Romania

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    20% Sales Outsourcing
    70% Other
    View Profile Visit Website
  3. PartnerHero Logotype

    PartnerHero

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    București, Romania

    Ability to deliver

    35.3/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  4. Mercatus Logotype

    Mercatus

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    32.3/40.0
    16.8/20 Reviews
    9.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% Call Center Services
    20% Sales Outsourcing
    70% Other
    View Profile Visit Website
  5. HKR.TEAM (Bespoke Global Teams) Logotype

    HKR.TEAM (Bespoke Global Teams)

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    27.2/40.0
    16.4/20 Reviews
    5.9/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  6. Conectys Logotype

    Conectys

    $250,000+
    < $25 / hr
    1,000 - 9,999
    București, Romania

    Ability to deliver

    22.1/40.0
    14.6/20 Reviews
    0.6/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  7. WEBHUNT SRL Logotype

    WEBHUNT SRL

    $10,000+
    $100 - $149 / hr
    2 - 9
    București, Romania

    Ability to deliver

    21/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  8. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    București, Romania

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website
  9. World Performance Group Srl Logotype

    World Performance Group Srl

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4/10 Market Presence

    Service focus

    67% Call Center Services
    10% Sales Outsourcing
    23% Other
    View Profile Visit Website
  10. InfraWeb Manage Services Provider Logotype

    InfraWeb Manage Services Provider

    $1,000+
    Undisclosed
    50 - 249
    București, Romania

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    85% Call Center Services
    15% Other
    View Profile Visit Website
  11. euroanswer Logotype

    euroanswer

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  12. VreauLeaduri.ro Logotype

    VreauLeaduri.ro

    $5,000+
    $25 - $49 / hr
    2 - 9
    București, Romania

    Ability to deliver

    20/40.0
    16/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Sales Outsourcing
    60% Other
    View Profile Visit Website
  13. Competence Call Center Logotype

    Competence Call Center

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    10% Sales Outsourcing
    30% Other
    View Profile Visit Website
  14. Max Loads SRL Logotype

    Max Loads SRL

    $1,000+
    $25 - $49 / hr
    10 - 49
    București, Romania

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  15. Direct Marketing Grup Logotype

    Direct Marketing Grup

    Undisclosed
    Undisclosed
    10 - 49
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  16. StarliDigital Logotype

    StarliDigital

    Undisclosed
    < $25 / hr
    Freelancer
    București, Romania

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  17. vivaCALL Logotype

    vivaCALL

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    15% Sales Outsourcing
    15% Other
    View Profile Visit Website
  18. CALLITY Logotype

    CALLITY

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    15% Sales Outsourcing
    65% Other
    View Profile Visit Website
  19. AktivCalls Logotype

    AktivCalls

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    10% Sales Outsourcing
    65% Other
    View Profile Visit Website
  20. InfraWeb MSP Logotype

    InfraWeb MSP

    Undisclosed
    Undisclosed
    2 - 9
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    85% Call Center Services
    15% Other
    View Profile Visit Website
  21. Best-Call Logotype

    Best-Call

    Undisclosed
    Undisclosed
    2 - 9
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  22. Bitech Company Logotype

    Bitech Company

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website

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Updated March 27, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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How To Hire a Call Center in 4 Steps

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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