Top Call Center Services & Voice Services in Bucharest
22 Companies
List of the Top Bucharest Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Bucharest, RomaniaServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Open to feedback
Simply Contact demonstrates a strong openness to feedback, as noted by a client from Metro AG, who highlighted their continuous communication and provision of analytics reports. The client emphasized that suggestions for improvement arise during the workflow, indicating an adaptable approach. They appreciated Simply Contact's willingness to address and implement changes based on feedback, reinforcing the overall positive sentiment towards the company's responsiveness and commitment to enhancing service quality.-
Сall Сenter Services for International Wholesale Retailer
5.0 Jul 16, 2021It is kind of hard to say because, as I said, we constantly get working reports, so points for improvement usually come up during the working process. Simply Contact is always open to the things we want to be improved or implemented.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
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This provider is fluent in 11 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$1,000+< $25 / hr1,000 - 9,999Serves Bucharest, RomaniaServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 78 projectsSupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.
Reviews mention Results-oriented
Clients consistently highlight SupportYourApp's results-oriented approach, noting significant improvements in customer satisfaction and retention. One client emphasized the 'smooth operations and result-oriented approach' of the support team, while another remarked on their ability to provide effective solutions that enhanced response times and service availability. The swift integration into client systems and adaptability to changing needs further underscore their commitment to delivering measurable outcomes.-
Customer Support Services for HealthTech Company
5.0 May 13, 2024The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.
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11 of 12 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 12 Recent ReviewsReviewed 12 times in the past 6 months
In the past six months, SupportYourApp has received consistently positive feedback from clients, highlighting their responsiveness, reliability, and commitment to delivering high-quality customer support. Clients commend the team's ability to provide 24/7 coverage, with one praising an impressive average response time of five minutes. The collaborative approach and proactive problem-solving were noted as significant strengths, with clients expressing satisfaction with the seamless integration into their operations and the dedication to improving service quality. No major areas for improvement were identified.Was this helpful?
Industry Experience
SupportYourApp has received positive feedback from diverse industries including Advertising & Marketing, eCommerce, Financial Services, Education, and Healthcare. Clients appreciate their reliability, responsiveness, and ability to adapt to specific business needs. Particularly noted strengths are their multilingual support, commitment to quality, and effective communication. Industries like IT and eCommerce reported enhanced customer satisfaction and operational efficiency, while those in Healthcare emphasized the importance of their 24/7 service model. Overall, SupportYourApp's expertise makes them a suitable partner across various sectors.
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Non-profit Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Information technology Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding SupportYourApp highlights consistent satisfaction with its pricing and value for money. Many clients noted that the pricing fit their budget and provided good value, with one stating it was crucial for scaling operations. Overall, clients appreciated the flexibility and responsiveness of the service, leading to improved customer satisfaction and operational efficiency. Specific comments include: 'Pricing fit our budget' and 'Good value for cost,' underscoring the company's ability to deliver effective support without compromising quality.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Bucharest, RomaniaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention High-quality work
Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr250 - 999Serves Bucharest, RomaniaServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Open to feedback
Simply Contact demonstrates a strong openness to feedback, as noted by a client from Metro AG, who highlighted their continuous communication and provision of analytics reports. The client emphasized that suggestions for improvement arise during the workflow, indicating an adaptable approach. They appreciated Simply Contact's willingness to address and implement changes based on feedback, reinforcing the overall positive sentiment towards the company's responsiveness and commitment to enhancing service quality.-
Сall Сenter Services for International Wholesale Retailer
5.0 Jul 16, 2021It is kind of hard to say because, as I said, we constantly get working reports, so points for improvement usually come up during the working process. Simply Contact is always open to the things we want to be improved or implemented.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
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This provider is fluent in 11 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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Valoris Center
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$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
0 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a positive overall sentiment, highlighting their proactive support and alignment with client values. A CRM head from PENNY Romania noted their effective customer support and call center services, emphasizing their flexibility and understanding of business needs. Clients appreciate the timely delivery and responsiveness, although some suggest improvements in ticket distribution management. Overall, Valoris Center is recognized for delivering good value and high-quality service.Was this helpful?
Industry Experience
Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products RetailWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
4.9/5.0
Quality
4.9
Schedule
4.9
Cost
4.7
Willing to Refer
4.9
Romanian companies value Valoris Center’s tailored solutions in customer engagement, lead management, and back-office support. Their proactive approach, quick ramp-up, and consistent performance improvements make them a trusted partner for complex, multi-channel projects.Read Local ReviewsWas this helpful?
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$100,000+Undisclosed10,000+București, Romania
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Business Consulting10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Back Office Outsourcing10% IT Staff AugmentationSee all 22 projectsMercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Mercatus indicate a positive overall sentiment, particularly highlighting their effective lead generation and outreach campaigns. Clients appreciate their proactive approach, especially in the Bulgarian market, resulting in numerous qualified leads and successful appointment settings. However, some feedback suggests a need for improved outreach strategies in the UK market. Overall, clients recommend clear communication and feedback to enhance collaboration with Mercatus.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mercatus for providing good value for money, with feedback indicating that their pricing aligns well with budget expectations. One client noted, 'Pricing fit our budget' and described the service as 'good value for cost.' Another emphasized that their investment was repaid within a year. Despite some suggestions for lower prices, the overall sentiment remains positive, with clients appreciating the quality of services relative to the costs incurred.Was this helpful?
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This provider is fluent in 24 languages:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Romanian fashion retailer highlights Mercatus’s strong project management, fast communication, and tailored support for Bulgarian customers. Their expertise in customer service solutions helps improve online sales and customer experience.Read Local ReviewsWas this helpful?
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingSee all 2 projectsHKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions.
Reviews mention Communicative
Clients consistently praise HKR for their exceptional communication skills, highlighting a collaborative and open dialogue. One client noted, 'There is an open and positive flow of communication' and emphasized the team's responsiveness to needs. Another review emphasized their proactive communication via Slack, stating, 'Their communication and reliability are definitely their A game.' Overall, the sentiment regarding HKR's communicative approach is highly positive, reflecting their commitment to client partnership and satisfaction.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner.
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Employee of Record Services for Software Company
5.0 Jun 20, 2023They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game.
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Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
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$1,000+Undisclosed50 - 249București, Romania
Services provided
85% Call Center Services15% Customer Service OutsourcingCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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Undisclosed< $25 / hr1,000 - 9,999București, Romania
Services provided
10% Call Center Services60% Customer Service Outsourcing10% Application Testing +2 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)See all 6 projectsPartnerHero is a leading provider of Contact Center Services, specializing in Customer Support Services and both Inbound and Outbound Call Centers. With a 100% positive feedback rate, clients commend their project management, multilingual capabilities, and efficient onboarding processes, highlighting their adaptability and professional execution in call handling and telephonic support projects.
Reviews mention Flexible
The feedback regarding PartnerHero highlights their exceptional flexibility and adaptability to client needs. One client noted, 'they’ve been incredibly flexible and adaptable to our needs,' emphasizing their responsiveness and willingness to accommodate changes. This sentiment is echoed by a strong overall satisfaction with their project management and employee retention, suggesting a commitment to meeting client expectations effectively.-
Call Center Services for Smart Home IoT Tech Company
5.0 Jan 27, 2023I can’t think of anything they need to improve because they’ve been incredibly flexible and adaptable to our needs. My only advice is to just go ahead and work with PartnerHero because you won’t be disappointed with their services. Everyone in the leadership chain is very gracious, amiable, and highly interested in your success.
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Industry Experience
PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
20% Call Center Services40% Content Moderation Services40% Customer Service OutsourcingSee all 2 projectsConectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI Computing Company
4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read moreWas this helpful?
Industry Experience
Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.Was this helpful?
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$10,000+$100 - $149 / hr2 - 9București, Romania
Services provided
25% Sales Outsourcing20% Account-Based Marketing20% Email Marketing +2 services20% Other Digital Marketing15% Corporate Training & CoachingSee all 3 projectsWEBHUNT SRL is a marketing and affiliate management company known for its expertise in lead generation, data mining, and outreach strategies. Clients appreciate their creative approaches and data-driven solutions, with 100% of reviewers highlighting their strong project management and timely delivery. Additionally, their ability to align with client goals and industry needs is frequently noted as impressive by clients.
Reviews mention Innovative
Clients have expressed a highly positive sentiment regarding WEBHUNT SRL's innovative approach, particularly highlighting their advanced data tools and customized strategies. One client noted, 'I was impressed with their level of technology, due diligence, and understanding of our market and industry,' emphasizing their creativity and agility in developing effective frameworks. Overall, the feedback underscores WEBHUNT SRL's capability to deliver innovative solutions that significantly enhance project outcomes.-
Affiliate Discovery & Outreach for Advetising Company
5.0 Sep 18, 2024I was impressed with their level of technology, due diligence, and understanding of our market and industry. Creativeness and agility in setting up the strategy and framework.
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Industry Experience
WEBHUNT SRL has demonstrated expertise across the Telecommunications, Advertising & Marketing, and Software industries. Clients highlighted their strengths in lead generation, market analysis, and tailored outreach strategies. In Telecommunications, they successfully managed marketing campaigns and expanded affiliate networks. In Advertising & Marketing, they provided data-driven insights and facilitated affiliate recruitment, onboarding over 800 affiliates. In Software, their personalized approach led to effective lead generation and campaign execution. Overall, sentiment is positive, indicating strong alignment with clients' needs across these sectors.
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Telecommunications Advertising & marketing SoftwareWas this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.8
Webhunt SRL, located in Bucharest, specializes in data profiling, digital outreach, and campaign management. Reviewers highlight their strategic insights, personalized approach, and efficient execution in projects like affiliate recruitment and lead generation, demonstrating strong local market knowledge and technical proficiency.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10,000+București, Romania
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
67% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +1 service3% Market ResearchWorld Performance Group Srl is a call center company. They were established in 2012 and provide Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
30% Call Center Services30% Customer Service Outsourcing15% IT Managed Services +3 services10% Back Office Outsourcing10% Staffing5% Recruitment Process OutsourcingEuroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr2 - 9București, Romania
Services provided
40% Marketing Strategy40% Sales Outsourcing20% BrandingSee all 2 projectsVreauLeaduri.ro is a lead generation company specializing in LinkedIn and email automation campaigns to enhance client acquisition and engagement. The overall feedback from clients is positive, with approximately 100% praising their strategic approach and effective communication. Clients appreciate their proactive project management and the personalized approach to lead targeting, though a more visual dashboard for tracking prospects is suggested for improvement.
Reviews mention Personable
Clients have highlighted VreauLeaduri.ro's personable approach, noting their clear and consistent communication, as well as their ability to adapt to client needs. One client emphasized the founder's personal involvement and commitment to treating the campaign as a partnership. The tailored messaging and focus on high-end branding were also praised, indicating a strong alignment with the client's voice and objectives. Overall, the sentiment reflects a positive experience with a collaborative and responsive team.-
Digital Marketing for Art Gallery
5.0 Nov 10, 2025Their mix of strategy and hands-on execution stood out. They didn’t just send volume; they focused on the right people, wrote messages in my voice, and kept the tone aligned with a high-end art brand. The founder stayed personally involved, listened to feedback, and treated the campaign as a real partnership, not a generic lead blast.
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1 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for VreauLeaduri.ro highlight a strong commitment to client success and effective lead generation strategies. Clients appreciated the tailored approach, noting significant improvements in visibility and engagement, with one client reporting a consistent increase in qualified conversations and leads. Communication was consistently praised for being clear and responsive. However, one client suggested enhancing reporting tools for better lead prioritization. Overall, sentiment is positive, with clients expressing satisfaction with the results and partnership.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight VreauLeaduri.ro's competitive pricing and overall value for money. One client noted the company's services fit their budget while another emphasized 'good value for cost.' Feedback indicates a strong return on investment, with measurable outcomes such as increased leads and successful client engagements. Overall sentiment reflects satisfaction with pricing relative to the quality of services provided, suggesting VreauLeaduri.ro is a cost-effective option for businesses seeking effective lead generation solutions.Was this helpful?
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$1,000+$25 - $49 / hr1,000 - 9,999București, Romania
Services provided
60% Call Center Services20% Social Media Marketing10% Customer Service Outsourcing +1 service10% Sales OutsourcingLarge call center Competence Call Center, is based in București, Romania and Brașov, Romania. Their services include Call Center Services and Social Media Marketing.
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$1,000+$25 - $49 / hr10 - 49București, Romania
Services provided
10% Call Center Services40% Accounting10% Advertising +4 services10% Business Consulting10% HR Consulting10% Market Research10% TranscriptionEstablished in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising.
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
20% Call Center Services20% Direct Marketing20% Ecommerce Marketing +2 services20% Logistics & Supply Chain Consulting20% Marketing StrategyHeadquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy.
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Undisclosed< $25 / hrFreelancerBucurești, Romania
Services provided
40% Web Design40% Web Development20% Sales OutsourcingFounded in 2022, StarliDigital is a small București, Romania-based web design company. Their services include Web Design and Web Development.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingVivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
20% Call Center Services25% Back Office Outsourcing25% CRM Consulting and SI +2 services15% Customer Service Outsourcing15% Sales OutsourcingCALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
25% Call Center Services20% Customer Service Outsourcing20% HR Consulting +3 services15% Back Office Outsourcing10% Sales Outsourcing10% TranslationAktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9București, Romania
Services provided
85% Call Center Services15% Customer Service OutsourcingAnswering service company InfraWeb MSP is based in București, Romania. They offer Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9București, Romania
Services provided
100% Call Center ServicesSmall call center company Best-Call, is in București, Romania. Their services include Call Center Services.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
10% Call Center Services30% Back Office Outsourcing20% CRM Consulting and SI +3 services20% IT Managed Services10% Customer Service Outsourcing10% Sales OutsourcingBitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
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List of the Top 7 Bucharest Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.7/40.017/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999București, Romania
Ability to deliver
35.5/40.016/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services90% Other -
$100,000+Undisclosed10,000+București, Romania
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
32.3/40.016.8/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
27.2/40.016.4/20 Reviews5.9/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$250,000+< $25 / hr1,000 - 9,999București, Romania
Ability to deliver
22.1/40.014.6/20 Reviews0.6/10 Clients & Experience6.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+$100 - $149 / hr2 - 9București, Romania
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10,000+București, Romania
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
67% Call Center Services10% Sales Outsourcing23% Other -
$1,000+Undisclosed50 - 249București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
85% Call Center Services15% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$25 - $49 / hr2 - 9București, Romania
Ability to deliver
20/40.016/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+$25 - $49 / hr1,000 - 9,999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services10% Sales Outsourcing30% Other -
$1,000+$25 - $49 / hr10 - 49București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
Undisclosed< $25 / hrFreelancerBucurești, Romania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services15% Sales Outsourcing15% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services15% Sales Outsourcing65% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
UndisclosedUndisclosed2 - 9București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
85% Call Center Services15% Other -
UndisclosedUndisclosed2 - 9București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other
Latest Call Centers Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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