Top Call Center Services & Voice Services in Bucharest
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Bucharest, RomaniaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$1,000+< $25 / hr250 - 999Serves Bucharest, RomaniaServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
-
$1,000+< $25 / hr250 - 999București, Romania
Services provided
See all 12 projectsValoris Center is a reputable provider of Contact Center Services, offering a comprehensive range of customer support solutions, including Inbound and Outbound Call Center, Telemarketing, and Technical Support. Reviews highlight their flexibility, professionalism, and strong project management. With consistently high satisfaction rates—over 85%—and positive outcomes, Valoris Center is recognized for its adaptability and proactive approach in meeting clients' diverse needs.
-
$100,000+Undisclosed10,000+București, Romania
Services provided
See all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
-
$5,000+< $25 / hr50 - 249București, Romania
Services provided
See all 22 projectsMercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.
-
$5,000+< $25 / hr50 - 249București, Romania
Services provided
See all 2 projectsHKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions.
-
Undisclosed< $25 / hr1,000 - 9,999București, Romania
Services provided
See all 6 projectsPartnerHero is a leading provider of Contact Center Services, specializing in Customer Support Services and both Inbound and Outbound Call Centers. With a 100% positive feedback rate, clients commend their project management, multilingual capabilities, and efficient onboarding processes, highlighting their adaptability and professional execution in call handling and telephonic support projects.
-
$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
See all 2 projectsConectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.
-
$10,000+$100 - $149 / hr2 - 9București, Romania
Services provided
See all 3 projectsWEBHUNT SRL is a marketing and affiliate management company known for its expertise in lead generation, data mining, and outreach strategies. Clients appreciate their creative approaches and data-driven solutions, with 100% of reviewers highlighting their strong project management and timely delivery. Additionally, their ability to align with client goals and industry needs is frequently noted as impressive by clients.
-
UndisclosedUndisclosed10,000+Dely Ibrahim, Algeria
Services provided
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read more -
$5,000+< $25 / hr50 - 249București, Romania
Services provided
World Performance Group Srl is a call center company. They were established in 2012 and provide Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49București, Romania
Services provided
Answering service InfraWeb Manage Services Provider focuses on Call Center Services and Customer Service Outsourcing. They are headquartered in București, Romania.
Read more -
$1,000+< $25 / hr250 - 999București, Romania
Services provided
Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr1,000 - 9,999București, Romania
Services provided
Large call center Competence Call Center, is based in București, Romania and Brașov, Romania. Their services include Call Center Services and Social Media Marketing.
Read more -
$5,000+$25 - $49 / hr2 - 9București, Romania
Services provided
See all 1 projectsVreauLeaduri.ro is a lead generation company that specializes in LinkedIn and Gmail automation campaigns. Overall feedback from reviews is positive, with 100% of clients appreciating their on-time delivery and impressive commitment, contributing to successful client meetings and appointments. The company is noted for providing good value for cost and responsive project management.
-
$1,000+$25 - $49 / hr10 - 49București, Romania
Services provided
Established in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising.
Read more -
UndisclosedUndisclosed10 - 49București, Romania
Services provided
Headquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy.
Read more -
Undisclosed< $25 / hrFreelancerBucurești, Romania
Services provided
Founded in 2022, StarliDigital is a small București, Romania-based web design company. Their services include Web Design and Web Development.
Read more -
$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
VivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
CALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
Read more -
$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
AktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9București, Romania
Services provided
Answering service company InfraWeb MSP is based in București, Romania. They offer Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9București, Romania
Services provided
Small call center company Best-Call, is in București, Romania. Their services include Call Center Services.
Read more -
$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
Bitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 7 Bucharest Call Center Companies & Voice Services
-
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999București, Romania
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services90% Other -
$100,000+Undisclosed10,000+București, Romania
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
32.7/40.017.2/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
27.2/40.016.4/20 Reviews5.9/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$250,000+< $25 / hr1,000 - 9,999București, Romania
Ability to deliver
22.1/40.014.6/20 Reviews0.6/10 Clients & Experience6.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+$100 - $149 / hr2 - 9București, Romania
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed10,000+Dely Ibrahim, Algeria
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
67% Call Center Services10% Sales Outsourcing23% Other -
UndisclosedUndisclosed10 - 49București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
85% Call Center Services15% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$25 - $49 / hr1,000 - 9,999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services10% Sales Outsourcing30% Other -
$5,000+$25 - $49 / hr2 - 9București, Romania
Ability to deliver
19.2/40.015.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$1,000+$25 - $49 / hr10 - 49București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
Undisclosed< $25 / hrFreelancerBucurești, Romania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services15% Sales Outsourcing15% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services15% Sales Outsourcing65% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
UndisclosedUndisclosed2 - 9București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
85% Call Center Services15% Other -
UndisclosedUndisclosed2 - 9București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
