Top BPO Companies in Bucharest
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Bucharest, RomaniaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Serves Bucharest, RomaniaServices provided
See all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
$5,000+< $25 / hr1,000 - 9,999Serves Bucharest, RomaniaServices provided
See all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
See all 15 projectsValoris Center is a customer support and call center services provider known for handling customer interactions, technical support, outbound sales, and lead management. Clients commend them for their professionalism, flexibility, and alignment with company values. Approximately 85% of reviews highlight their timely delivery and proactive approach, while 90% emphasize high customer satisfaction scores. Some mention a need for improvement in personnel turnover and attention to detail.
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
See all 23 projectsMercatus is a lead generation and B2B outreach company that excels in creating structured and tailored campaigns for various industries. They are praised for their professionalism, effective project management, and ability to deliver results, with over 85% of reviews highlighting their strong communication and responsiveness. Approximately 90% of reviewers appreciated their ability to meet predefined goals, though some noted areas for improvement in market-specific outreach strategies.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Bucharest, RomaniaServices provided
See all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
$1,000+< $25 / hr50 - 249Serves Bucharest, RomaniaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
$100,000+Undisclosed10,000+Serves Bucharest, RomaniaServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
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$100,000+Undisclosed10,000+București, Romania
Services provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
See all 2 projectsHKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions.
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$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
See all 2 projectsConectys is a technical support company that specializes in providing multilingual support services. Clients appreciate their proactive communication and consistent performance, with 100% of reviewers highlighting these strengths. However, there is some room for improvement in their workflow tools, as noted by the reviewer.
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$1,000+Undisclosed50 - 249București, Romania
Services provided
Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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Undisclosed< $25 / hr1,000 - 9,999București, Romania
Services provided
See all 6 projectsPartnerHero is a Business Process Outsourcing (BPO) company providing customer support, analytics, and call center services. Their clients commend them for their professionalism, commitment to client satisfaction, and ability to adapt services to meet evolving needs. Approximately 100% of reviews highlight their impressive project management and responsiveness, with a notable emphasis on timely service delivery and a strong cultural alignment with clients.
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Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Serves Bucharest, RomaniaServices provided
See all 24 projectsRemote Team Solutions is a staffing and recruitment company that excels in sourcing and managing remote employees across various industries. With approximately 90% positive feedback from reviewers, clients frequently praise their ability to find great talent and their supportive project management approach. Notably, around 40% of reviewers highlight their cultural fit and alignment with company values as standout features.
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$50,000+$50 - $99 / hr10 - 49București, Romania
Services provided
See all 6 projectsCUSTOM STYLE is a versatile IT services and managed solutions provider, excelling in infrastructure optimization, network security, cloud integration, and event organization. With 95% of feedback being positive, common themes across reviews highlight their professionalism, customer-centric approach, and ability to deliver projects on time. Approximately 30% of reviewers specifically commend their proactive communication and flexibility.
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UndisclosedUndisclosed10,000+București, Romania
Services provided
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
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$10,000+$100 - $149 / hr2 - 9București, Romania
Services provided
See all 3 projectsWEBHUNT SRL is a marketing and affiliate management company known for its expertise in lead generation, data mining, and outreach strategies. Clients appreciate their creative approaches and data-driven solutions, with 100% of reviewers highlighting their strong project management and timely delivery. Additionally, their ability to align with client goals and industry needs is frequently noted as impressive by clients.
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
World Performance Group Srl is a call center company. They were established in 2012 and provide Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249București, Romania
Services provided
AppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
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$5,000+$25 - $49 / hr250 - 999București, Romania
Services provided
Headquartered in București, Romania and Beograd, Serbia, Connections Romania is a midsize software development firm. Their services include Custom Software Development and Back Office Outsourcing.
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$5,000+$25 - $49 / hr2 - 9București, Romania
Services provided
See all 2 projectsVreauLeaduri.ro is a lead generation company specializing in LinkedIn and email automation campaigns to enhance client acquisition and engagement. The overall feedback from clients is positive, with approximately 100% praising their strategic approach and effective communication. Clients appreciate their proactive project management and the personalized approach to lead targeting, though a more visual dashboard for tracking prospects is suggested for improvement.
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$50,000+$25 - $49 / hr50 - 249București, Romania
Services provided
V7Infotech is a website development firm. Founded in 2021, their team focuses on Web Development and Staffing.
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$5,000+$50 - $99 / hr10 - 49București, Romania
Services provided
Tryamm, a Commercial Printing company, was established in 1993. The team specializes in Commercial Printing and Cybersecurity.
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$10,000+$25 - $49 / hr2 - 9București, Romania
Services provided
Ligeia Contact Management is a Direct Marketing company. Founded in 2009, their team focuses on Direct Marketing and Back Office Outsourcing.
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$10,000+$50 - $99 / hr2 - 9București, Romania
Services provided
Launched in 2020, SAS Technologies is a software development firm. Located in București, Romania, the team specializes in Custom Software Development and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249București, Romania
Services provided
Max Loads is a midsize Logistics & Supply Chain Consulting company in Alba Iulia, Romania and București, Romania. The team provides Logistics & Supply Chain Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49București, Romania
Services provided
Established in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising.
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
Pluri Consultants is a Business Consulting company. Headquartered in București, Romania, their team provides Business Consulting and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49București, Romania
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Innova Project Consulting is a Business Consulting company. They were founded in 2013 and focus on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49București, Romania
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Headquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy.
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Undisclosed< $25 / hrFreelancerBucurești, Romania
Services provided
Founded in 2022, StarliDigital is a small București, Romania-based web design company. Their services include Web Design and Web Development.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
CALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
VivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr250 - 999București, Romania
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Bitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9București, Romania
Services provided
Small call center company Best-Call, is in București, Romania. Their services include Call Center Services.
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List of the Top 7 Bucharest BPO Services
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Undisclosed< $25 / hr1,000 - 9,999București, Romania
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
32.5/40.017/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$100,000+Undisclosed10,000+București, Romania
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
27/40.016.2/20 Reviews5.9/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$250,000+< $25 / hr1,000 - 9,999București, Romania
Ability to deliver
22.1/40.014.6/20 Reviews0.6/10 Clients & Experience6.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$50,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
26.9/40.016.8/20 Reviews6.1/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10,000+București, Romania
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
76% Back Office Outsourcing24% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+$100 - $149 / hr2 - 9București, Romania
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
97% Back Office Outsourcing3% Other -
$5,000+$25 - $49 / hr50 - 249București, Romania
Ability to deliver
9.6/40.00/20 Reviews3.7/10 Clients & Experience6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+Undisclosed50 - 249București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr2 - 9București, Romania
Ability to deliver
20/40.016/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$50,000+$25 - $49 / hr50 - 249București, Romania
Ability to deliver
6.9/40.00/20 Reviews2.9/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$50 - $99 / hr10 - 49București, Romania
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$10,000+$25 - $49 / hr2 - 9București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+$50 - $99 / hr2 - 9București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$25 - $49 / hr50 - 249București, Romania
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$25 - $49 / hr10 - 49București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
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