AI Agents Call Center Services Custom Software Development
Less than $10,000
January 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"These guys give you a full business platform."

Apr 16, 2026

CEO, Medical Clinic

Marian Anastasiu

Medical
Bistrita, Romania
1-10 Employees
Online Review

A medical clinic hired Centrale Telefonice to migrate their legacy PBX system to a cloud-based VoIP solution. The team configured IVR, call queues, and SIM hosting and integrated the solution with Odoo CRM.

The client was pleased with the results, including a 35% reduction in call costs, zero downtime during the migration, and automatic call logging in the CRM. Centrale Telefonice delivered a comprehensive solution and demonstrated responsiveness, timeliness, and effective communication via email.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of a medical clinic

Describe what your company does in a single sentence.

medical clinic in Bistrita

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Centrale Telefonice to accomplish?

Replace legacy PBX with a scalable cloud phone system

SOLUTION

How did you find Centrale Telefonice?

Online Search
Referral

Why did you select Centrale Telefonice over others?

High ratings
Great culture fit
Good value for cost
Referred to me

How many teammates from Centrale Telefonice were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Migrated 12 users from on-premise PBX to cloud VoIP. Configured extensions, IVR, call queues and SIM Hosting for mobile staff. Integrated with Odoo CRM. Completed in 48 hours.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Call costs reduced 35%. Zero downtime during migration. Staff answer office calls on mobile. All calls logged automatically in CRM without manual input.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Samy handled everything directly, no middlemen. Sent config details same day, went live next morning. Had one issue with a SIP trunk the first week, fixed within 2 hours of calling.

What was your primary form of communication with Centrale Telefonice?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Free Odoo CRM bundled in — didn't expect that. Most VoIP providers just give you a phone system. These guys give you a full business platform.

Are there any areas for improvement or something Centrale Telefonice could have done differently?

Admin panel takes some getting used to. Would be nice to have a mobile app for system management, not just calls. Nothing major though.

RATINGS

5.0

Centrale Telefonice

Cloud VoIP & free Odoo CRM for Romanian businesses

Pricing Snapshot

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer