Top IT Services Companies & Outsourced IT Support
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List of the Best IT Services Providers
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$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
50% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +1 service5% Compliance ConsultingSee all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
Reviews mention Timely
Overall, client feedback regarding BetterWorld Technology's timeliness is overwhelmingly positive. Clients consistently reported that projects were delivered on schedule, with one stating they 'nailed all goals, timelines, and communications.' Another highlighted their 'fast response to tickets and projects,' emphasizing that they had 'never had a late project.' Clients appreciated the proactive communication, noting that BetterWorld Technology kept them informed of progress and potential issues, contributing to a seamless transition and effective collaboration.-
Managed IT Services for Nonprofit Organization
5.0 Jul 17, 2024They've nailed all goals, timelines, and communications. Melissa, the account manager, is a rockstar. No areas for improvement were noted by the reviewer.
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Managed IT Services for Nonprofit Organization
5.0 Feb 12, 2024BetterWorld Technology delivers work on time and on budget. The team resolves tickets quickly and in the proper manner. We have weekly calls to review tickets and discuss any issues.
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IT & Dev Services for Gasoline Industry Company
5.0 Feb 21, 2023We had no issues that they did not work to resolve as part of the cutover. The workflow is collaborative, effective, and timely. Their CEO is very knowledgeable and attentive, which is not always the case.
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System Upgrade for Food Service Company
5.0 May 15, 2021The project was finished in time, systems work perfectly and have continued to work through subsequent changes to our infrastructure requirements. Their response time and customer service, quality of workmanship, and cost savings were all impressive.
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Managed IT Services for Arch Support Company
5.0 Jul 17, 2024The Project was delivered on time, meeting our expectations, I was kept in the loop of any progress made. We met regularly to address any issues and concerns, and they came up with solutions to overcome these hurdles. If something needed to be addressed, they came right to me and informed me. I was told when something was going to happen, or when a task would be done.
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Industry Experience
BetterWorld Technology has received positive feedback across various industries, including Nonprofit, Education, Healthcare, Retail, and Consulting. Clients appreciate their responsiveness, communication, and seamless transitions in Managed IT services. Nonprofit organizations highlight effective cybersecurity and support for remote operations. Educational institutions value their cost-effective solutions and project management expertise. Retail clients commend the smooth migration processes. Overall, BetterWorld Technology demonstrates strong capabilities in IT management and support tailored to diverse industry needs.
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Design Consulting Retail Nonprofit Consumer products & services Non-profit Consumer Products Education Healthcare Financial services Software Food & Beverages Construction Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
3 of 7 reviews are 5 starsLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Over the past six months, Corporate Technologies has received positive feedback for their responsive IT support and effective project management. Clients highlighted their expertise in managing IT infrastructure and troubleshooting, with one noting, "Corporate Technologies ensures system uptime and responsiveness during peak operational periods." Another client praised their patient and knowledgeable staff, stating, "I appreciate their assistance." Overall sentiment reflects strong satisfaction with their services, with no significant areas for improvement mentioned.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Corporate Technologies, noting their pricing fits within budget constraints while delivering high-quality services. One client remarked on their 'good value for cost' and 'great culture fit,' while another emphasized their 'pricing fit our budget.' Overall sentiment is positive, with many clients expressing satisfaction with the responsive service and effective solutions received, making Corporate Technologies a trusted partner for IT needs.Was this helpful?
More responsive than most other service providers
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$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
35% Custom Software Development20% AI Development15% Enterprise App Modernization +3 services10% AI Agents10% AI Consulting10% IT Staff AugmentationSee all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
Reviews mention Experienced
The overall sentiment regarding the experience with AGENCY04 is positive. Clients noted the team's adaptability and proficiency, particularly in transitioning to Kotlin, despite prior expertise in Java. The agency delivered the project on time, which was crucial for the client. However, a suggestion for improvement was made regarding clearer communication of development processes to minimize iterations. This feedback highlights both the agency's strengths and areas for potential enhancement.-
Custom Software Dev for Educational Technology Company
5.0 Jun 12, 2020An internal developer was PM from our side and most experienced developer from the agency was doing code reviews and managing other developers from the agency. Initially we were all on-site and using tools like Jira, Confluence and Slack while after covid-19 measures we all switched to remote work. The developers from the agency are very adaptive. They were experienced in Java and had limited experiences with Kotlin. As our projects were all in Kotlin they quickly switched.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Notch's strong performance in supporting digital transformation for clients, particularly in telecommunications. A client praised their dedication and expertise, noting significant improvements in operational efficiency and AI model implementation. The project management was effective, with timely delivery despite external challenges. Overall sentiment is highly positive, with clients expressing a desire to retain Notch's team members due to their exceptional support and alignment with company values.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Notch for providing excellent value for money, highlighting their competitive pricing and high-quality service. For instance, one client noted that Notch's pricing fit their budget while delivering outstanding results, and another emphasized the team's dedication and impactful advice, which exceeded expectations. Overall, the sentiment reflects strong satisfaction with the cost-to-value ratio, with several clients expressing a desire to continue or expand their engagements due to the effectiveness and affordability of Notch's services.Was this helpful?
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UndisclosedUndisclosed2 - 9San Diego, CA
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100% IT Strategy ConsultingIT strategy consulting company ITLogic, Inc. Was established in 2018. The agency provides IT strategy consulting.
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UndisclosedUndisclosed2 - 9San Jose, CA
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100% IT Strategy ConsultingVeltec Networks, Inc. Is an IT strategy consulting company located in San Jose, California. The team offers IT strategy consulting.
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What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
25% Custom Software Development21% Mobile App Development21% Web Development +3 services11% AI Consulting11% BI & Big Data Consulting & SI11% Enterprise App ModernizationSee all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Sigma Software Group reflect a positive overall sentiment, highlighting their efficiency, creativity, and collaborative spirit. Clients praised their ability to deliver projects on time, resulting in improved website performance and increased engagement. A notable client emphasized the seamless communication and adaptability of the team, although they suggested that more proactive web guidance could enhance the process. Overall, Sigma Software Group is perceived as a reliable partner for web development projects.Was this helpful?
Industry Experience
Sigma Software Group has demonstrated significant expertise across various industries, including Advertising & Marketing, Aviation, Food & Beverage, Financial Services, Education, and more. Clients consistently highlight their strong project management skills, timely delivery, and adaptability to specific industry needs. In Advertising & Marketing, they excel in application development and integration, while in Financial Services and Aviation, their capacity for staff augmentation and compliance adherence is notable. Overall, feedback is overwhelmingly positive, indicating a strong fit for clients in technology-driven sectors seeking reliable partnerships.
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Other Industry Food & Beverage Information technology Financial services Education Logistics & Supply Chain Construction Arts, entertainment & music Software Sports IT Services Manufacturing Automotive Retail Real estate Design Healthcare Gambling Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchSigma Software Group is very responsive
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$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
70% Custom Software Development20% BI & Big Data Consulting & SI10% Mobile App DevelopmentSee all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
Industry Experience
Rare Crew has demonstrated strong expertise across various industries, including Sports, Healthcare, Education, and Media. Clients in the Sports industry praised their understanding of operational needs, resulting in efficient POS systems. In Healthcare, their custom applications enhanced tracking and data visualization for children's speech services. The Education sector noted their effective HR software for talent management, while Media clients appreciated their robust CRM solutions. Overall sentiment reflects satisfaction in their responsiveness, project management, and ability to deliver tailored solutions.
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Other Industry Sports Nonprofit IT Services Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Rare Crew's competitive pricing and strong value for money. One client noted that their 'pricing fit our budget' and emphasized their 'good value for cost.' Another mentioned that Rare Crew delivered projects 'on time and on budget,' reinforcing their reliability. Overall, the sentiment across reviews indicates satisfaction with the cost-effectiveness of Rare Crew's services, with clients appreciating the quality delivered in relation to the investment made.Was this helpful?
More responsive than most other service providers
Get in TouchRare Crew is very responsive
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UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
20% Cloud Consulting & SI20% Cybersecurity20% IT Managed Services +2 services20% IT Strategy Consulting20% Unified Communications Consulting & SISee all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Datalink Networks Inc., highlighting their proactive problem-solving abilities and impressive responsiveness. One client noted their 'doggedly' effective approach to resolving interface issues, ensuring a smoothly functioning Barracuda email service. Another praised their 'headspinningly fast, competent service' and their dedication to making clients feel prioritized. Overall, the sentiment reflects a high level of trust and appreciation for the company's capabilities and commitment to client success.-
Barracuda Setup for Nonprofit Professional Association
5.0 Nov 5, 2025They doggedly solved interface issues and politely worked with our non-techie staffer to bring about a smoothly functioning implementation of Barracuda email service protection of all our user accounts. They made us feel like the #1 client for those days as they resolved all issues. Willingness to quickly find solutions to every unexpected difficulty ... of which there were many. Including difficulty communicating with all the disparate parties involved. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Datalink Networks Inc. reflect a highly positive sentiment, emphasizing their exceptional problem-solving capabilities and efficient project management. Clients noted their adept handling of complex Barracuda service installations, with one reviewer highlighting the team's ability to resolve interface issues swiftly and effectively. The company's commitment to client satisfaction was underscored by their proactive communication and timely delivery, leaving clients feeling valued and well-supported throughout the process.Was this helpful?
Industry Experience
Datalink Networks Inc. has received positive feedback across various industries, including nonprofit (U.S. Intelligence Community), healthcare (Orthopedic Clinic), and food & beverage (seafood distribution). Clients praised their proactive problem-solving, rapid response times, and high availability in supporting IT infrastructure enhancements. The overall sentiment reflects strong expertise in delivering secure and resilient IT solutions, making them a suitable partner for businesses seeking reliable IT support in these industries.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Datalink Networks Inc. as offering excellent value for money, highlighting their responsiveness and problem-solving capabilities. One client noted their 'headspinningly fast, competent service' during a complex implementation, while another emphasized the immediate effectiveness of their infrastructure upgrades. Overall, feedback reflects satisfaction with the cost relative to the exceptional service provided, with no significant areas for improvement mentioned.Was this helpful?
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UndisclosedUndisclosed50 - 249Los Angeles, CA
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100% IT Strategy ConsultingUNICOM Global, a midsize IT strategy consulting company, is located in Los Angeles, California. The team focuses on IT strategy consulting.
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UndisclosedUndisclosed10 - 49Santa Clara, CA
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100% IT Strategy ConsultingBACS Consulting Group is a small IT strategy consulting company founded in 1999. Their services include IT strategy consulting.
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UndisclosedUndisclosed10 - 49San Francisco, CA
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100% IT Strategy ConsultingInsite Networks is an IT strategy consulting company. Located in San Francisco, California, their team provides IT strategy consulting.
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UndisclosedUndisclosed10 - 49Fresno, CA
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100% IT Strategy ConsultingEstablished in 1992, Real Time Information Services, Inc. Is an IT strategy consulting company. Headquartered in Fresno, California, the team offers IT strategy consulting.
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UndisclosedUndisclosed10 - 49Santa Clara, CA
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80% IT Strategy Consulting20% UX/UI DesignKloves Inc. Is an IT strategy consulting company. They are in Santa Clara, California, and their services include IT strategy consulting and UX/UI Design.
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$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
20% IT Managed Services15% Application Management & Support15% Call Center Services +4 services15% Custom Software Development15% Customer Service Outsourcing10% Enterprise App Modernization10% Finance & Accounting Outsourcing (FAO)See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
Reviews mention Professional
Clients consistently highlight FlairsTech's professionalism, noting that the team is not only serious about their work but also personable and friendly. One client remarked on the impressive professionalism exhibited by both management and employees, stating they felt like an integral part of the client's team. Additionally, the company’s effective communication and responsiveness to client needs further reinforce this sentiment, with one client expressing satisfaction with their proactive approach and continuous improvement efforts.-
Call Center Services for Consumer Products & Services Co
5.0 Jul 15, 2024Any time we had/have a need or concern, we receive answers, recommendations and solutions. Communication is great, and they constantly strive to improve and motivate their team, as well as offer ideas to improve things on our side. The professionalism across the board - from management and higher up contacts of course, but also with the employees and their interactions with our clients. They take their jobs seriously, yet are personable and friendly with our team - it doesn't feel like they are contractors - they are truly part of our team.
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0 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with FlairsTech's responsiveness and effective communication, particularly highlighting their strengths in DevOps processes and cloud technologies such as AWS and Kubernetes. One client noted their impressive project management, consistently delivering on time and facilitating smooth collaboration across global teams. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement, indicating FlairsTech's strong capability in meeting client needs.Was this helpful?
Industry Experience
FlairsTech has demonstrated expertise across various sectors, including Consumer Products & Services, Hospitality & Leisure, Media, and Financial Services. Clients praise their ability to enhance customer support, improve operational efficiency, and deliver quality resources. Overall sentiment is positive, highlighting strengths in communication, adaptability, and project management. Particularly, the company excels in supporting customer service and technical operations, making them a suitable partner for organizations seeking improvements in these areas.
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Consumer products & services Hospitality & leisure Media Software Financial services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note FlairsTech's competitive pricing and strong value for money, with comments highlighting that their pricing fits budgets and offers good value. One client mentioned, "Pricing fit our budget and good value for cost," while another stated, "Their pricing model was unique and fit well with how we needed to budget for customer support." Overall, the sentiment is positive, with clients appreciating the cost-effectiveness without compromising quality.Was this helpful?
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
25% Custom Software Development20% IT Staff Augmentation15% Web Development +4 services10% AI Development10% IT Managed Services10% IT Strategy Consulting10% Mobile App DevelopmentSee all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
Reviews mention Great team
Clients consistently praise Dreamix as a 'great team' characterized by professionalism, collaboration, and a strong culture. One client highlighted their 'super professional' demeanor and timely delivery, noting the team's expertise and clear communication. Another client emphasized the 'caring and sharing culture' within the company, which fosters motivation and deep understanding of customer needs. Overall, the sentiment reflects high satisfaction with Dreamix's team dynamics and project management.-
Web Dev for Media Company
5.0 Apr 28, 2024What stood out most impressively about the Dreamix team was their exceptional blend of technical proficiency, superb teamwork, and a genuinely enjoyable work environment. Every day working with them was not only productive but also fun, which is a rare and valuable trait in high-pressure project settings.
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Custom Software Development for Digital Health Platform
5.0 Aug 21, 2023Superb problem solvers! Worked very well as a team and with other teams! No egos! They take pride in the development of the platform and are extremely technically proficient! Good researchers!
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently emphasize Dreamix's excellent value for cost, with feedback highlighting their ability to deliver high-quality work within budget. For instance, one client noted the 'good value for cost' and praised the team's understanding of project needs. Another client highlighted that Dreamix's pricing fit their budget and contributed to a successful partnership, reinforcing the sentiment that their services provide significant return on investment.Was this helpful?
More responsive than most other service providers
Get in TouchDreamix is responsive
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$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
40% IT Staff Augmentation40% Recruiting10% Cybersecurity +1 service10% HR ConsultingSee all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
Reviews mention Helpful
Clients have expressed high satisfaction with Winged IT, noting their fast, efficient, and friendly service. One client highlighted their ability to meet expectations and assist with operational issues beyond the project scope. The company's expertise in delivering cybersecurity services globally was also praised. Overall, the sentiment is positive, with clients appreciating the value, culture fit, and responsiveness of Winged IT in addressing their needs.-
Cybersecurity Services for Software Company
5.0 Jun 25, 2025They were fast, efficient, and friendly. They met our expectations and also helped with a few operational issues that were not part of their scope of work.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback highlights Winged IT's exceptional responsiveness and professionalism in recruiting IT professionals for a Polish Tech Hub. The company successfully presented over 250 qualified candidates, demonstrating a strong understanding of specific client needs. Clients praised their timely delivery and adaptability to feedback, ensuring alignment with hiring goals. Overall, the sentiment is highly positive, with clients valuing Winged IT as a reliable partner in their talent acquisition efforts.Was this helpful?
Industry Experience
Winged IT has demonstrated expertise across various industries, including IT Services, Information Technology, Advertising & Marketing, and Financial Services. Clients praised their responsiveness, professionalism, and ability to deliver high-quality candidates tailored to specific project needs. Overall, the sentiment is highly positive, particularly regarding their strength in cybersecurity and staff augmentation. Potential clients in these sectors can expect reliable partnership, swift delivery, and a solid understanding of technical requirements.
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Information technology Advertising & marketing Software IT Services Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchWinged IT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Broomall, PA
Services provided
40% BI & Big Data Consulting & SI20% CRM Consulting and SI20% Custom Software Development +1 service20% Mobile App DevelopmentTreCom Systems Group is a big data analytics company. They were founded in 1987, and their services include BI & big data consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Beaverton, OR
Services provided
15% AI Development15% Application Testing15% BI & Big Data Consulting & SI +4 services15% IT Managed Services15% Mobile App Development15% Robotics Process Automation10% Web DevelopmentFounded in 1993, Everest Consultants, Inc. Is a business intelligence company. The agency offers BI & big data consulting & SI and IT managed services.
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$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
20% Custom Software Development10% AI Development10% BI & Big Data Consulting & SI +6 services10% Blockchain10% Cloud Consulting & SI10% Cybersecurity10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentSee all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
Reviews mention Reliable
Innowise Group has consistently been praised for their reliability, with clients noting their timely project delivery and effective communication. A CEO from Talmatic highlighted their dependable nature and vast technical expertise, stating, "Innowise is very reliable, and they have vast technical expertise." The long-term engagement with clients further underscores their reliability, as evidenced by the ongoing partnership since November 2018, demonstrating a strong commitment to meeting client needs.-
Remote Staff Augmentation for Staff Augmentation Company
5.0 Jun 3, 2022Innowise’s project management is good; they stay on schedule and deliver on time. We use different project management tools for different projects, including Google Sheets, Jira, and Asana. Additionally, we communicate via email, phone calls, text messages, Google Meet, and Zoom.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Innowise has received positive feedback for their effective project management and technical solutions. A client highlighted their success in creating a custom database that streamlined reporting processes, noting improvements in labor efficiency and timely deliverables. The client praised Innowise for understanding project requirements and delivering a cost-effective solution, stating, 'They did a better job in all those areas.' Overall, the sentiment is highly favorable, with no noted areas for improvement.Was this helpful?
Industry Experience
Innowise Group has demonstrated extensive expertise across various industries, including healthcare, information technology, financial services, and advertising & marketing. Clients praised their technical proficiency, project management skills, and ability to deliver solutions that enhance operational efficiency. Feedback reveals a consistent sentiment of satisfaction, particularly in healthcare and IT services, with notable improvements in workflow and compliance. Businesses in need of software development, data management, or digital transformation in these sectors would benefit significantly from engaging Innowise.
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Design Information technology Advertising & marketing Arts, entertainment & music Software Financial services Energy & natural resources Healthcare Construction Gaming Business services IT Services Consulting Other Industry Consumer Products Telecommunications Human Resources Wellness & Fitness Manufacturing EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Innowise Group for their competitive pricing and excellent value for money. Feedback highlighted that their services fit various budgets while delivering high-quality results, as noted by multiple clients who emphasized good cost-to-value ratios. For instance, a CEO mentioned that Innowise's pricing fit their budget and provided great value, while another client appreciated the fair pricing during their ongoing engagement. Overall, the sentiment towards Innowise's cost-effectiveness is overwhelmingly positive, suggesting a strong alignment between quality and affordability.Was this helpful?
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
80% IT Managed Services10% Cybersecurity10% IT Strategy ConsultingSee all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
Reviews mention Timely
Overall sentiment regarding timeliness is highly positive across client reviews. Clients consistently report that projects were delivered on time, with one stating that Orca 'hasn’t missed a deadline' and another noting that HW Technology 'always met their deadlines.' Additionally, prompt responses to inquiries were highlighted, with feedback indicating that issues were resolved quickly. Clients appreciated the proactive management and regular communications, which contributed to the successful and timely execution of their projects.-
IT & Cloud Consulting Services for Accounting Firm
5.0 May 13, 2021The project was completed within the timeframes we settled. We had regular Zoom and Microsoft Team meetings where we discussed updates and progress on the project. Currently, they’re quick coming back to us whenever we have any questions.
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Server Management & IT Services for Property Management Co
5.0 Jun 1, 2021Whenever we’ve had individual projects, such as when we moved to a SQL server about 3–4 years ago, they've always met their deadlines. We’ve never had a problem. Whenever we call the support desk about an issue; they are fast and extremely responsive.
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Managed IT Services for Accounting Firm
5.0 Oct 14, 2022Their project management is spot-on. Orca hasn’t missed a deadline — what they’ve said they’d do, they’ve done. Their team always ensures we stay within budget.
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Managed IT Services for Financial Services Company
5.0 Apr 16, 2024They provided a helpful and personable service. Describe their project management. Did they deliver items on time? Yes on time. Regular communications and showed a lot of patience.
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Code Mgmt & Penetration Testing for Compliance Consultancy
5.0 Oct 27, 2025Ongoing testing during development phases with appropriate reports delivered to us in a timely fashion. Very organised and thorough, with regular communication, progress management, and consistent approach, in line with timelines as agreed, whilst remaining flexible, as required by the project.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients express high satisfaction with FluidOne - Chorley, particularly praising their organized project management and proactive communication. One client highlighted their thoroughness and the ability to adapt to changing project scopes, noting a consistent delivery of timely reports and effective testing schedules. The overall sentiment is positive, with no reported areas for improvement, indicating a strong alignment with client expectations and successful project outcomes.Was this helpful?
Industry Experience
FluidOne - Chorley demonstrates strong expertise in the Financial Services and Manufacturing industries. Feedback highlights their rapid response capabilities and ability to restore IT infrastructure effectively, ensuring business continuity. Clients in Financial Services commend their transparency and strategic IT planning, while those in Manufacturing appreciate their proactive management and communication. Overall, they are well-suited for businesses needing reliable IT support in both sectors, with a focus on enhancement and system reliability.
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Manufacturing Financial services IT Services Engineering Real estate Legal ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive FluidOne - Chorley and Orca as providing good value for money. One client noted, 'the costs were reasonable' given the rapid response and effective solutions delivered. Another remarked on Orca's ability to stay within budget while maintaining high service quality. The overall sentiment indicates satisfaction with the pricing structure, with multiple clients affirming the companies' transparency and responsiveness, further enhancing their perceived value.Was this helpful?
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UndisclosedUndisclosed250 - 999Wrocław, Poland
Services provided
60% ERP Consulting and SI40% BI & Big Data Consulting & SIBPX excellence in IT , an ERP consulting and SI company, is in Wrocław, Poland and Warszawa, Poland. They provide ERP consulting and SI and BI & big data consulting & SI and were founded in 2006.
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UndisclosedUndisclosed10 - 49Sopot, Poland
Services provided
40% BI & Big Data Consulting & SI20% Custom Software Development20% IT Managed Services +1 service20% Robotics Process AutomationBuild IT Up, a data analytics company, is located in Sopot, Poland. Their services include BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed50 - 249
Services provided
20% Application Testing20% ERP Consulting and SI20% IT Managed Services +3 services20% Staffing10% AR/VR Development10% Custom Software DevelopmentBased in Hallandale Beach, Florida and Warsaw, Poland, Buffer Group is an ERP consulting and SI company. They specialize in ERP consulting and SI and IT managed services and were founded in 1998.
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UndisclosedUndisclosed10 - 49
Services provided
60% CRM Consulting and SI20% AI Development20% BI & Big Data Consulting & SIMSD Business Solutions, a CRM consulting and SI company, was launched in 2018. They provides CRM consulting and SI and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9
Services provided
25% Accounting25% BI & Big Data Consulting & SI25% Business Consulting +1 service25% ERP Consulting and SIHeadquartered in Miami, Florida and Mexico City, Mexico, Vifam Consulting is a data analytics company. They focus on BI & big data consulting & SI and ERP consulting and SI and were launched in
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UndisclosedUndisclosed10 - 49Toronto, Canada
Services provided
60% CRM Consulting and SI40% BI & Big Data Consulting & SIWebSan Solutions Inc. Is a CRM consulting and SI company established in 2000. The team provides CRM consulting and SI and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
50% BI & Big Data Consulting & SI50% ERP Consulting and SIBlisoft Consulting LLC is a business intelligence company and ERP consulting and SI company. Established in 2012, the team specializes in BI & big data consulting & SI and ERP consulting and SI.
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UndisclosedUndisclosed2 - 9Fresno, CA
Services provided
100% IT Strategy ConsultingFederico Consulting Inc., an IT strategy consulting company, was established in 1993. The agency provides IT strategy consulting.
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UndisclosedUndisclosed2 - 9Sydney, Australia
Services provided
40% BI & Big Data Consulting & SI20% CRM Consulting and SI20% Call Center Services +1 service20% Market ResearchPerformance Marketing Analytics is a data analytics company. Launched in 2002, the agency specializes in BI & big data consulting & SI and Market Research.
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UndisclosedUndisclosed10 - 49Yuba City, CA
Services provided
100% IT Strategy ConsultingSmall IT strategy consulting company Adept Solutions, is headquartered in Yuba City, California. Their services include IT strategy consulting.
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UndisclosedUndisclosed10 - 49Long Beach, CA
Services provided
100% IT Strategy ConsultingTRA Consulting, Inc. Is an IT strategy consulting company located in Long Beach, California. Established in 2000, the team offers IT strategy consulting.
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UndisclosedUndisclosed2 - 9Placentia, CA
Services provided
100% IT Strategy ConsultingNetSolutions IT Consulting, Inc. Is an IT strategy consulting company established in 2005. The small team provides IT strategy consulting.
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UndisclosedUndisclosed2 - 9Redwood City, CA
Services provided
100% IT Strategy ConsultingSYS IT Services, an IT strategy consulting company, is based in Redwood City, California. They specialize in IT strategy consulting.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
100% IT Strategy ConsultingProgressive IT Services, an IT strategy consulting company, was established in 1996. They offers IT strategy consulting.
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
100% IT Strategy ConsultingBroadleaf Group, an IT strategy consulting company, was founded in 2005. The team specializes in IT strategy consulting.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
100% IT Strategy ConsultingIT strategy consulting company RockIT Consulting LLC is based in Houston, Texas. They offer IT strategy consulting and were established in 2013.
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UndisclosedUndisclosed10 - 49
Services provided
25% BI & Big Data Consulting & SI25% CRM Consulting and SI25% Email Marketing +1 service25% Mobile App DevelopmentAlternetics, an Email Marketing company, was established in 1999. The company focuses on Email Marketing and BI & big data consulting & SI, and is small.
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UndisclosedUndisclosedFreelancerFaridabad, India
Services provided
20% Content Marketing20% Email Marketing20% Search Engine Optimization +3 services15% UX/UI Design15% Web Development10% IT Strategy ConsultingLaunched in 2024, DigiTrend Marketing is a small Faridabad, India-based Content Marketing company. Their team focuses on Content Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
100% IT Strategy ConsultingI-Tech Technology Consulting, an IT strategy consulting company, offers IT strategy consulting. The company is located in Houston, Texas.
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UndisclosedUndisclosed2 - 9Bellaire, TX
Services provided
100% IT Strategy ConsultingRCL Systems, Inc. Is an IT strategy consulting company. The team focuses on IT strategy consulting and is headquartered in Bellaire, Texas.
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
100% IT Strategy ConsultingISphere is an IT strategy consulting company based in Houston, Texas. Their services include IT strategy consulting.
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UndisclosedUndisclosed2 - 9
Services provided
60% ERP Consulting and SI40% BI & Big Data Consulting & SIALaCarteGP, an ERP consulting and SI company, is headquartered in New Orleans, Louisiana. The team specializes in ERP consulting and SI and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
100% IT Strategy ConsultingHCANS, an IT strategy consulting company, was founded in 2000. The team specializes in IT strategy consulting.
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UndisclosedUndisclosed10 - 49Bloomington, MN
Services provided
80% BI & Big Data Consulting & SI20% ERP Consulting and SIMilestone Consulting Group is a small big data company. Established in 2002, the team focuses on BI & big data consulting & SI and ERP consulting and SI.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
100% IT Strategy ConsultingAll-N-One Tech Solutions is a Houston, Texas-based IT strategy consulting company. Their services include IT strategy consulting.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
100% IT Strategy ConsultingEstablished in 2005, Tech Experts LLC is an IT strategy consulting company. Their team specializes in IT strategy consulting.
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UndisclosedUndisclosed2 - 9Savage, MN
Services provided
20% BI & Big Data Consulting & SI20% CRM Consulting and SI20% Custom Software Development +2 services20% Mobile App Development20% Web DesignLaunched in 2007, Intellixion LLC is a small web design agency. Their services include Web Design and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Saint Paul, MN
Services provided
40% BI & Big Data Consulting & SI20% AI Development20% ERP Consulting and SI +1 service20% IoT DevelopmentVertical Circle is a big data analytics company. The Saint Paul, Minnesota-based firm was launched in 2000. Their services include BI & big data consulting & SI and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49
Services provided
100% IT Strategy ConsultingGaspar AI, an IT strategy consulting company, was launched in 2020. The small team focuses on IT strategy consulting.
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UndisclosedUndisclosedFreelancerJohnstown, CO
Services provided
50% BI & Big Data Consulting & SI20% Cloud Consulting & SI20% Custom Software Development +1 service10% API DevelopmentBlackbird BI, LLC, a big data analytics company, is located in Johnstown, Colorado. They offer BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49
Services provided
100% IT Strategy ConsultingIT strategy consulting company MavenNext was founded in 2018. The agency offers IT strategy consulting.
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UndisclosedUndisclosed10 - 49Melville, NY
Services provided
20% BI & Big Data Consulting & SI20% Business Consulting20% Business Continuity Management +2 services20% Custom Software Development20% IT Managed ServicesMicro Force is a small business intelligence company headquartered in Melville, New York. The team focuses on BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed2 - 9Mountain View, CA
Services provided
70% AI Development30% IT Strategy ConsultingFounded in 2000, Vayusphere is an artificial intelligence development company. The team specializes in Artificial Intelligence and IT strategy consulting and is based in Mountain View, California.
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UndisclosedUndisclosed10 - 49San Diego, CA
Services provided
100% IT Strategy ConsultingNovus Technology Integration, Inc., an IT strategy consulting company, was launched in 2009. The firm provides IT strategy consulting, and is small.
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UndisclosedUndisclosed2 - 9Rancho Cucamonga, CA
Services provided
100% IT Strategy ConsultingSan Bernardino IT, a small IT strategy consulting company, is headquartered in Rancho Cucamonga, California. The team focuses on IT strategy consulting.
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UndisclosedUndisclosed10 - 49Bakersfield, CA
Services provided
100% IT Strategy ConsultingVTech Support, Inc. Is an IT strategy consulting company. They specialize in IT strategy consulting and were established in 2008. The company is headquartered in Bakersfield, California.
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UndisclosedUndisclosed2 - 9Santa Clarita, CA
Services provided
100% IT Strategy ConsultingJustJmit is an IT strategy consulting company. Their small team is based in Santa Clarita, California. Their team offers IT strategy consulting.
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UndisclosedUndisclosed50 - 249Santa Clara, CA
Services provided
100% IT Strategy ConsultingIT strategy consulting company cyberCSI, Inc. Was launched in 1993. The agency provides IT strategy consulting.
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UndisclosedUndisclosed2 - 9Manteca, CA
Services provided
100% IT Strategy ConsultingConeth Solutions, Inc. Is an IT strategy consulting company. The team specializes in IT strategy consulting, and the agency is headquartered in Manteca, California.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
100% IT Strategy ConsultingLA IT Consultants is an IT strategy consulting company. The team focuses on IT strategy consulting and is headquartered in Los Angeles, California.
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UndisclosedUndisclosed10 - 49Austin, TX
Services provided
100% IT Strategy ConsultingIT strategy consulting company Terminal B, LLC. Was established in 2004. The agency provides IT strategy consulting, and is small.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
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Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.
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