Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Oak Brook, ILServices provided
See all 26 projectsBetterWorld Technology is a managed services provider (MSP) offering comprehensive IT solutions, including server management, cybersecurity, and remote monitoring. They are highly praised for their seamless transitions, excellent communication, and customer-centric approach. With over 95% of reviews being positive, clients commend their efficiency, transparency, and cost-effectiveness, making them a preferred choice in the industry.
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT services provider offering support in IT infrastructure, cybersecurity, and technical assistance. They maintain high client satisfaction, with over 90% of reviews highlighting their responsiveness and technical expertise. Clients emphasize their patience, reliability, and ability to deliver solutions on time, with minimal disruption. Overall, they are praised for their proactive approach and strong alignment with client needs.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
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UndisclosedUndisclosed2 - 9Miami, FL
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VBold LLC is an IT strategy consulting company. The team specializes in IT strategy consulting and is based in Miami, Florida.
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UndisclosedUndisclosedFreelancerAtlanta, GA
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Located in Atlanta, Georgia, TOP Diamond Industries, LLC is an IT strategy consulting and Compliance Consulting company. The team offers IT strategy consulting and Compliance Consulting.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 18 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
UndisclosedUndisclosed10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in infrastructure transformation, network security, and IT support. The company consistently delivers dependable and efficient service, with reviews highlighting their ability to quickly resolve challenges and exceed expectations. Approximately 100% of reviewers praised their problem-solving capabilities, timely communication, and high availability, with no noted areas for improvement.
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UndisclosedUndisclosedFreelancer
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IoT development company Matute Consulting LLC is headquartered in Atlanta, Georgia. The team specializes in IoT development and Product Design.
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UndisclosedUndisclosed2 - 9
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Established in 2020, Privacy Aviatorᵀᴹ LLC is an IT strategy consulting and Compliance Consulting company. Their services include IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed2 - 9Atlanta, GA
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Corporate Consulting LLC, an IT strategy consulting company, was founded in 2019. In Atlanta, Georgia, the team focuses on IT strategy consulting and Accounting.
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UndisclosedUndisclosed50 - 249Wayne, PA
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Real Life Sciences is an artificial intelligence firm. Founded in 2015, the firm offers Artificial Intelligence and UX/UI Design.
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UndisclosedUndisclosed2 - 9
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Green Button Alliance is an IT strategy consulting company. Their team is located in Jamison, Pennsylvania and focuses on IT strategy consulting.
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Featured
What are Featured Providers?
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 33 projectsDreamix is a versatile software development company known for its expertise in DevOps, data engineering, AI integration, and custom software solutions. It consistently receives high praise for its professional communication, timely delivery, and cultural fit with clients. Over 90% of reviews highlight Dreamix's technical proficiency and proactive approach, with clients frequently appreciating their dedication to shared goals and successful project outcomes.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
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UndisclosedUndisclosedFreelancer
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Based in Toronto, Canada, Intellis Intelligence is a small IT strategy consulting company. The team specializes in IT strategy consulting and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9
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Frameworks Labs, an IT strategy consulting company, was launched in 2022. The firm provides IT strategy consulting and Corporate Training & Coaching, and is small.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr1,000 - 9,999Warszawa, PolandServices provided
See all 72 projectsInnowise is a versatile technology solutions provider offering services such as custom database creation, data management, software development, and DevOps support. The company is consistently praised for its project management, timely delivery, and ability to integrate smoothly into client teams. Approximately 90% of reviewers commend Innowise's technical expertise and responsiveness, while some suggest improvements in documentation and visual detail handling. Overall, Innowise is recognized for delivering high-quality outcomes with a commitment to client satisfaction.
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, EnglandServices provided
See all 21 projectsFluidOne - Chorley is an IT services company that specializes in security testing, IT infrastructure management, and hosting services. The reviews reflect a high level of satisfaction, with 100% positive feedback highlighting their rapid response, effective project management, and proactive communication. Approximately 80% of reviewers praised their ability to deliver results on time and within budget, noting their flexibility and can-do attitude in adapting to changes.
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UndisclosedUndisclosed10 - 49Grand Rapids, MI
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Launched in 1997, The Underwood Group is an IT strategy consulting and Intellectual Property Law company. The firm focuses on IT strategy consulting and Intellectual Property Law, and is small.
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UndisclosedUndisclosed10 - 49
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The Felts Group is a PR company. Their small team is located in Bay City, Michigan and specializes in Public Relations and Web Design. The agency was established in 2013.
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UndisclosedUndisclosed50 - 249Detroit, MI
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Located in Detroit, Michigan, Nulink Wireless, LLC is a midsize IT strategy consulting company. Their services include IT strategy consulting.
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UndisclosedUndisclosed50 - 249Ann Arbor, MI
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DryvIQ is an IT strategy consulting company. The team offers IT strategy consulting, and the company is in Ann Arbor, Michigan.
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UndisclosedUndisclosed50 - 249Princeton, NJ
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Hu-manity.co is an IT strategy consulting company. Based in Princeton, New Jersey, their team provides IT strategy consulting.
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UndisclosedUndisclosed50 - 249Princeton, NJ
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PrivacyPillar is an IT strategy consulting company. Founded in 2018, their team offers IT strategy consulting.
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UndisclosedUndisclosedFreelancer
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Cygnus Consulting Ltd is an IT strategy consulting company launched in 1999. The small team provides IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosedFreelancerDublin, Ireland
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Located in Dublin, Ireland, Spotlight Business Improvement is a small IT strategy consulting company. Their services include IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed50 - 249Tel Aviv-Yafo, Israel
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Duality Technologies is a midsize Hoboken, New Jersey-based IT strategy consulting and AI Consulting company. The team focuses on IT strategy consulting and AI Consulting.
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UndisclosedUndisclosed2 - 9Euro Business Park, Ireland
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Chalmin Data Protection is an IT strategy consulting company in Euro Business Park, Ireland. They specialize in IT strategy consulting and Compliance Consulting and were founded in 2017.
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UndisclosedUndisclosed2 - 9Dublin 2, Ireland
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Established in 2016, DigiTorc - GDPR, DPIA & Data Protection is a small Dublin 2, Ireland-based IT strategy consulting company. Their team focuses on IT strategy consulting and Compliance
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UndisclosedUndisclosed2 - 9Dublin, Ireland
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Founded in 2016, Impact Privacy is a small IT strategy consulting company. Their services include IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed2 - 9Cork, Ireland
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IT strategy consulting company Fort Privacy was launched in 2016. The company focuses on IT strategy consulting and Compliance Consulting, and is small.
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UndisclosedUndisclosed2 - 9Dublin 2, Ireland
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Established in 2018, Symmetry Compliance is a small IT strategy consulting and Compliance Consulting company. Their services include IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed10 - 49Chicago, IL
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SecureTrust, an IT strategy consulting and Compliance Consulting company, was founded in 2001. The team offers IT strategy consulting and Compliance Consulting and is based in Chicago, Illinois.
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UndisclosedUndisclosed10 - 49Chicago, IL
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Transparent Partners is a Chicago, Illinois-based IT staff augmentation company. Their services include IT staff augmentation and IT strategy consulting.
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UndisclosedUndisclosed10 - 49
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GForce Risk Management is an IT strategy consulting company in Lebanon, New Jersey. Founded in 2022, the team offers IT strategy consulting.
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UndisclosedUndisclosed10 - 49Deerfield, IL
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Nullafi, a small IT strategy consulting company, is located in Deerfield, Illinois. The team specializes in IT strategy consulting.
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UndisclosedUndisclosed50 - 249Columbus, OH
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Launched in 2016, Aware is an IT strategy consulting company. The midsize team focuses on IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed2 - 9Blue Ash, OH
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Established in 2010, Tag Inspector, a small Compliance Consulting company, is located in Blue Ash, Ohio. Their services include Compliance Consulting and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Seattle, WA
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Launched in 2017, Smooth Sailing Solutions is a small Seattle, Washington-based IT strategy consulting company. Their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed10 - 49Dover, DE
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Dedoco is a Blockchain company. The small Dover, Delaware-based team specializes in Blockchain and IT strategy consulting. The agency was launched in 2020.
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UndisclosedUndisclosedFreelancer
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Data Design Consulting is an IT strategy consulting company. Based in Faulconbridge, Australia, the firm offers IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed10 - 49Wilmington, DE
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Clym, a Compliance Consulting company, was launched in 2018. The small team provides Compliance Consulting and IT strategy consulting.
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UndisclosedUndisclosed2 - 9
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Headquartered in Wilmington, Delaware, Silicon Sands Venture Studios is a small IT strategy consulting company. The team offers IT strategy consulting.
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UndisclosedUndisclosed2 - 9
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Headquartered in Wilmington, Delaware, Fyratech is a small IT strategy consulting company. Their services include IT strategy consulting.
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UndisclosedUndisclosed2 - 9Brisbane City, Australia
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Privacy108 Consulting is an Internet & Technology Law company. The team is in Brisbane City, Australia, and their services include Internet & Technology Law and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Hartford, CT
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ValidSoft is an IT strategy consulting and Compliance Consulting company established in 2003. The firm focuses on IT strategy consulting and Compliance Consulting.
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UndisclosedUndisclosed50 - 249Milano, Italy
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IGenius, an artificial intelligence development company, is based in Milano, Italy. They focus on Artificial Intelligence and Generative AI and were launched in 2016.
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UndisclosedUndisclosed2 - 9
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Sostibl is an IT strategy consulting company. Their small team of employees is in Stamford, Connecticut. Their team specializes in IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed10 - 49Sydney, Australia
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IT strategy consulting company Civic Data was established in 2021. The team provides IT strategy consulting and is located in Sydney, Australia.
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UndisclosedUndisclosed50 - 249Beaverton, OR
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In Beaverton, Oregon, Anonos is a midsize IT strategy consulting company. Their services include IT strategy consulting.
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UndisclosedUndisclosed10 - 49
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Streamdal is an IT strategy consulting and custom software development firm. Their team is located in Portland, Oregon and focuses on IT strategy consulting and Custom Software Development.
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UndisclosedUndisclosed10 - 49
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Established in 2021, Data4Deals is an IT strategy consulting company. The small team specializes in IT strategy consulting.
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UndisclosedUndisclosed50 - 249Somerville, MA
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Mobi Systems is an IT strategy consulting company. Headquartered in Somerville, Massachusetts, their team specializes in IT strategy consulting and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Revere, MA
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Dataswyft is an IT strategy consulting company. Their small team is in Revere, Massachusetts. Their services include IT strategy consulting.
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UndisclosedUndisclosed10 - 49Newton, MA
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Located in Newton, Massachusetts, Haystac is an IT strategy consulting company. The team offers IT strategy consulting.
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UndisclosedUndisclosed2 - 9
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Located in Barcelona, Spain, MessemerTech is a small IT strategy consulting and custom software development firm. Their services include IT strategy consulting and Custom Software Development.
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UndisclosedUndisclosed2 - 9Saint Paul, MN
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Software development company Meta IQ Services, Inc. Is based in Saint Paul, Minnesota. They offer Custom Software Development and IT strategy consulting and were launched in 2019.
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UndisclosedUndisclosed2 - 9Winchester, CA
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SoCal Privacy Consultants is an IT strategy consulting company established in 2008. Headquartered in Winchester, California, the team specializes in IT strategy consulting.
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UndisclosedUndisclosed2 - 9
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Founded in 2023, Kingwood Data Privacy LLC is an IT strategy consulting and Compliance Consulting company. Their team provides IT strategy consulting and Compliance Consulting.
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Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% IT Consulting45% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.7/40.018.4/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Santa Clarita, CA
Ability to deliver
34.3/40.017.2/20 Reviews7.5/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34.8/40.017.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36/40.017.4/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35/40.016.6/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
34/40.015.6/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.6/40.016/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
35% IT Consulting65% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.2/40.016/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.3/40.015.8/20 Reviews6.7/10 Clients & Experience8.8/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Fishers, IN
Ability to deliver
31.1/40.017.6/20 Reviews7.5/10 Clients & Experience6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Scottsdale, AZ
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
The Best Password Managers for Small Businesses in 2026
How secured are you online? Explore these top password managers to help safeguard your small business from malicious cyber attacks this 2026.
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.