Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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UndisclosedUndisclosed250 - 999Dublin, Ireland
Services provided
Fenergo is a midsize data analytics company and Business Consulting company headquartered in Dublin, Ireland. Their services include BI & big data consulting & SI and Business Consulting.
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UndisclosedUndisclosed10 - 49Dublin, Ireland
Services provided
Founded in 2018, Xcession Ltd is an IT managed services company. The firm specializes in IT managed services, and is small.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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UndisclosedUndisclosed50 - 249Belfast, Northern Ireland
Services provided
Launched in 2002, Blue Zinc IT Ltd is a midsize Belfast, Northern Ireland-based data analytics company. Their services include BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Dublin, Ireland
Services provided
EnquiryBot is a CRM consulting and SI company. Established in 2018, their team provides CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Dublin, Ireland
Services provided
IT managed services company SmartOffice Automation is headquartered in Dublin, Ireland. Established in 2019, the team offers IT managed services.
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UndisclosedUndisclosed2 - 9Dublin, Ireland
Services provided
Abacus Systems & Networks Ltd., a small IT managed services company, is based in Dublin, Ireland. The team focuses on IT managed services.
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UndisclosedUndisclosed50 - 249Dublin, Ireland
Services provided
Mallon Technology is a big data company and software development firm. The team is located in Dublin, Ireland, and their services include BI & big data consulting & SI and Custom Software
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 35 projectsDreamix is a versatile software development company offering a wide range of services, including platform development, UX/UI design, data science, AI integration, and DevOps support. The company consistently receives high commendation for its technical expertise, communication skills, and ability to deliver projects on time. Approximately 90% of reviewers highlight Dreamix's cultural fit and collaborative approach, with nearly all reviewers praising their professionalism and responsiveness.
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UndisclosedUndisclosed2 - 9
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Agile Pear is a social media marketing company. Headquartered in Lucan, Ireland, the team focuses on Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Rathkeale, Ireland
Services provided
DesignPro Automation is a big data company and AI development company launched in 2004. Their team provides BI & big data consulting & SI and Artificial Intelligence.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 102 projectsPeeklogic, LLC is a proficient Salesforce development company with expertise in CRM customization, web development, and seamless integration solutions. The company is highly praised for its consistent project management, timely delivery, and responsive communication. Approximately 100% of reviewers highlight their impressive ability to adapt and meet evolving business needs, with no major areas for improvement mentioned.
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UndisclosedUndisclosed250 - 999
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Crossover is an IT managed services company founded in 2000. Their services include IT managed services and Custom Software Development.
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UndisclosedUndisclosed2 - 9Dublin, Ireland
Services provided
Based in Dublin, Ireland, Bid Services is a small CRM consulting and SI and Business Consulting company. The team provides CRM consulting and SI and Business Consulting.
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UndisclosedUndisclosed10 - 49Corsham, England
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Launched in 2000, KTSL is an IT managed services and AI firm. The team provides IT managed services and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Randalstown, Northern Ireland
Services provided
Magnitude Digital Marketing is a small business intelligence company located in Randalstown, Northern Ireland. Their services include BI & big data consulting & SI and Market Research.
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UndisclosedUndisclosed10 - 49Orange, CA
Services provided
Based in Orange, California, Omni Integration is an IT managed services company. The team offers IT managed services and Enterprise App Modernization.
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UndisclosedUndisclosed2 - 9Lahore, Pakistan
Services provided
Founded in 2016, Skuire Technologies is a SEO company. Their services include Search Engine Optimization and Web Design.
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UndisclosedUndisclosed50 - 249Boulder, CO
Services provided
Hakkoda is a business intelligence company. They are headquartered in Boulder, Colorado, and their services include BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Bellevue, WA
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Cardtapp is a CRM consulting and SI company. The midsize Bellevue, Washington-based team specializes in CRM consulting and SI and Mobile App Development. The firm was founded in 2012.
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UndisclosedUndisclosed1,000 - 9,999Chennai, India
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WNS-Vuram, an UX design agency, was established in 2011. Headquartered in Chennai, India and Temple Terrace, Florida, the team provides UX/UI Design and IT managed services.
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UndisclosedUndisclosed2 - 9Delhi, India
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Abson Technologies is a small IT managed services company. Founded in 2020, the team provides IT managed services and Web Design.
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UndisclosedUndisclosed50 - 249Mississauga, Canada
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Tech2Globe Web Solutions LLP is a big data company. Located in Mississauga, Canada, the firm was launched in 2014. Their team offers BI & big data consulting & SI and Custom Software Development.
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UndisclosedUndisclosed250 - 999Port Chester, NY
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Anteriad is a Marketing Strategy and data analytics company. They are based in Port Chester, New York and have midsize team. They provide Marketing Strategy and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Brooklyn, NY
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Hostment is a web design agency and IT managed services company founded in 2010. Their services include Web Design and IT managed services.
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UndisclosedUndisclosed250 - 999Toronto, Canada
Services provided
IMarketing Solutions Group is a Direct Marketing and data analytics company. They focus on Direct Marketing and BI & big data consulting & SI and were launched in 2014.
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UndisclosedUndisclosed250 - 999Toronto, Canada
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Precise ParkLink is a big data analytics company and custom software development firm founded in 1989. The team offers BI & big data consulting & SI and Custom Software Development.
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UndisclosedUndisclosed10 - 49Richardson, TX
Services provided
ProspectHunter is a big data analytics company. Their team is in Richardson, Texas. The company specializes in BI & big data consulting & SI and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Portsmouth, NH
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To The Point Marketing Agency is a small Portsmouth, New Hampshire-based Email Marketing and CRM consulting and SI company. Their services include Email Marketing and CRM consulting and SI.
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UndisclosedUndisclosed250 - 999Glen Allen, VA
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TriMech is a Product Design company. Their midsize team is based in Glen Allen, Virginia and Rocky Hill, Connecticut. Their services include Product Design and Contract Manufacturing.
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UndisclosedUndisclosed10 - 49
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In California, Skydog Ops is a small IT managed services company. Their services include IT managed services and Custom Software Development.
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UndisclosedUndisclosed250 - 999Woodbridge Township, NJ
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ExtensisHR is a PEO/Employee Leasing company. The Woodbridge Township, New Jersey-based agency was launched in 1997. Their team offers PEO/Employee Leasing and HR Consulting.
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UndisclosedUndisclosedFreelancerGrand Rapids, MI
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Adaptive Cause, a CRM consulting and SI company, provide CRM consulting and SI and Mobile App Development. They were founded in 2023.
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UndisclosedUndisclosedFreelancer
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ALPHA Consulting is a CRM consulting and SI company based in Sheffield, England. Launched in 2022, the team focuses on CRM consulting and SI.
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UndisclosedUndisclosed2 - 9
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Central Metric is a Marketing Strategy company in Austin, Texas. Launched in 2019, the team provides Marketing Strategy and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49
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CRM consulting and SI company Aphidas Solutions specializes in CRM consulting and SI. They are located in Dubai, United Arab Emirates.
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UndisclosedUndisclosed50 - 249Denver, CO
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Bits In Glass is a CRM consulting and SI company launched in 2002. Headquartered in Denver, Colorado, the team focuses on CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Austin, TX
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Blueprint Advisory, a Product Design and CRM consulting and SI company, is located in Austin, Texas. Their services include Product Design and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9
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Founded in 2012, wpXPRESS is a web design agency. The firm offers Web Design and Web Development, and is small.
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UndisclosedUndisclosed10 - 49San Francisco, CA
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Cadalys, Inc. Is a San Francisco, California-based CRM consulting and SI company. They focus on CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Madeira Beach, FL
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CloudROI, a CRM consulting and SI company, was established in 2016. The firm specializes in CRM consulting and SI, and is small.
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UndisclosedUndisclosed2 - 9Pier Head, England
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CloudJungle is a CRM consulting and SI company. Their small team is in Pier Head, England. Their services include CRM consulting and SI.
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UndisclosedUndisclosed10 - 49
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CRM consulting and SI company CrossPeak Solutions provides CRM consulting and SI. They were launched in 2017.
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UndisclosedUndisclosed50 - 249Cincinnati, OH
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CyanGate is a CRM consulting and SI company founded in 2007. The firm specializes in CRM consulting and SI, and is midsize.
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UndisclosedUndisclosed10 - 49Dover, DE
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CETDIGIT is a CRM consulting and SI company. The Dover, Delaware-based agency was established in 2012. Their team specializes in CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Dover, DE
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Dextara Digital is a CRM consulting and SI company established in 2019. Their services include CRM consulting and SI and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9
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Lucro is a CRM consulting and SI company. They were established in 2022 and offer CRM consulting and SI.
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UndisclosedUndisclosed2 - 9
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Small CRM consulting and SI and mobile application development company High Tide Co, is based in San Diego, California. The team offers CRM consulting and SI and Mobile App Development.
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UndisclosedUndisclosed10 - 49London, England
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Founded in 2015, Silver Softworks is a small CRM consulting and SI company based in London, England. Their team provides CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Cocoa Beach, FL
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Southern Cloud Solutions is a CRM consulting and SI company. The Cocoa Beach, Florida-based team specializes in CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Walnut Creek, CA
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StarrData is a CRM consulting and SI company. Headquartered in Walnut Creek, California, their small team focuses on CRM consulting and SI. The agency was founded in 2009.
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UndisclosedUndisclosed10 - 49Seattle, WA
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Established in 1996, StratusG LLC is a CRM consulting and SI company. Their team offers CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Stuttgart, Germany
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Headquartered in Stuttgart, Germany, datapine is a Business Consulting company. They specialize in Business Consulting and BI & big data consulting & SI.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.6/40.017.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.