Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile software development company offering a wide range of services, including web and mobile development, engineering support, and staff augmentation. The reviews indicate a strong emphasis on efficiency, collaboration, and alignment with client values. Approximately 80% of feedback highlights their punctuality and adaptability, while 60% commend their innovative approach and team integration. Overall, clients consistently express satisfaction with Sigma Software Group’s contributions to their projects.
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
Ava is an IT managed services company. Launched in 2014, the company is based in San Francisco, California and Paris, France. Their services include IT managed services and Mobile App Development.
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UndisclosedUndisclosed10 - 49Los Gatos, CA
Services provided
Carabiner Group is a Los Gatos, California-based CRM consulting and SI and Business Consulting company. They provide CRM consulting and SI and Business Consulting and were established in 2017.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a versatile software development company known for its custom solutions and expertise in areas such as POS systems, HR software, CRM systems, and business intelligence solutions. Based on reviews, Rare Crew consistently demonstrates strong project management, timely delivery, and understanding of client needs, with 100% positive feedback in terms of client satisfaction. Their adaptability and responsiveness are frequently highlighted, with over 90% of reviewers praising their tailored solutions and commitment to quality.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 19 projectsNotch is a software development company offering expertise in AI-driven solutions, UI/UX design, and web application development. Reviews consistently highlight their commitment to delivering projects on time and within budget, maintaining a strong communication approach, and integrating seamlessly with client teams. Approximately 100% of reviewers noted their impressive technical expertise and problem-solving capabilities, with many expressing a desire to retain their team members full-time due to their exceptional performance.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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UndisclosedUndisclosed10 - 49Chișinău, Moldova
Services provided
Total System is an IT managed services company. Founded in 2005, the agency focuses on IT managed services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
Ecotone Analytics GBC is a Business Consulting company. The small Minneapolis, Minnesota-based team focuses on Business Consulting and Accounting. The company was launched in 2015.
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UndisclosedUndisclosed10 - 49Vancouver, Canada
Services provided
Cascadia Strategy Consulting Partners, a Business Consulting company, was established in 2015. The team provides Business Consulting and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Paris, France
Services provided
Located in Paris, France and Casablanca, Morocco, Day One is a small Business Consulting company. Their services include Business Consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49
Services provided
Hunan Shangyi Network Technology Co., Ltd. Is a business intelligence company and AI firm. Founded in 2017, the firm provides BI & big data consulting & SI and Artificial Intelligence.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a versatile software development company specializing in custom software solutions, user experience design, and IT consultation. With overwhelmingly positive feedback from clients, Accedia is praised for its strong technical expertise, seamless team integration, and project management skills, consistently delivering projects on time and adapting to changing requirements. Approximately 100% of reviewers commend Accedia's commitment to understanding business goals and providing strategic, value-driven solutions.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 35 projectsDreamix is a versatile software development company offering a wide range of services, including platform development, UX/UI design, data science, AI integration, and DevOps support. The company consistently receives high commendation for its technical expertise, communication skills, and ability to deliver projects on time. Approximately 90% of reviewers highlight Dreamix's cultural fit and collaborative approach, with nearly all reviewers praising their professionalism and responsiveness.
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UndisclosedUndisclosed50 - 249Hyderabad, India
Services provided
Business Consulting company Sathguru Management Consultants specializes in Business Consulting and ERP consulting and SI. They were launched in 1985.
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UndisclosedUndisclosed50 - 249Madhapur, India
Services provided
In Madhapur, India, JSS Pro is a Business Consulting company. Their services include Business Consulting and BI & big data consulting & SI.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 102 projectsPeeklogic, LLC is a proficient Salesforce development company with expertise in CRM customization, web development, and seamless integration solutions. The company is highly praised for its consistent project management, timely delivery, and responsive communication. Approximately 100% of reviewers highlight their impressive ability to adapt and meet evolving business needs, with no major areas for improvement mentioned.
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UndisclosedUndisclosed10 - 49Manchester, England
Services provided
Cavendish Wood is a Business Consulting company founded in 2013. Their team specializes in Business Consulting and Market Research.
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UndisclosedUndisclosed50 - 249
Services provided
Launched in 2006, Tianjin Netbroad Technology Co., Ltd. Is an user experience agency. The team provides UX/UI Design and ERP consulting and SI and is in Tianjin, China.
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UndisclosedUndisclosed2 - 9Portland, OR
Services provided
Based in Portland, Oregon, WPfog is a small web design agency and IT managed services company. The team focuses on Web Design and IT managed services.
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UndisclosedUndisclosed2 - 9
Services provided
SimplyFine Design, a small web design agency, is in Portland, Oregon. Their services include Web Design and IT managed services.
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UndisclosedUndisclosed2 - 9Portland, ME
Services provided
IKnow Web Design, a small web design agency, is headquartered in Portland, Maine. Their services include Web Design and IT managed services.
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UndisclosedUndisclosed50 - 249Chicago, IL
Services provided
Avionos is a Marketing Strategy company. Located in Chicago, Illinois, the team specializes in Marketing Strategy and Digital Strategy.
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UndisclosedUndisclosed250 - 999Chicago, IL
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Founded in 2016, Inspire11, a midsize Digital Strategy company, is based in Chicago, Illinois and Atlanta, Georgia. Their team provides Digital Strategy and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Padova, Italy
Services provided
E-Business Consulting is a small Padova, Italy-based Market Research company. Their services include Market Research and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
Third Pillar A Globe Business Company is a CRM consulting and SI company. They offer CRM consulting and SI and were established in 2013.
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UndisclosedUndisclosed50 - 249London, England
Services provided
Solirius Consulting is a midsize London, England-based custom software development company. Their services include Custom Software Development and Business Consulting.
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UndisclosedUndisclosed10 - 49Słupsk, Poland
Services provided
Kaliop Poland, an UX design agency, offer UX/UI Design and ECM consulting and SI. They were established in 2004.
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UndisclosedUndisclosed50 - 249Washington, DC
Services provided
Washington Business Dynamics is an IT managed services company launched in 2012. The agency focuses on IT managed services and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Quinns Rocks, Australia
Services provided
Avenaut Consulting is an ERP consulting and SI and Business Consulting company. The Quinns Rocks, Australia-based company specializes in ERP consulting and SI and Business Consulting.
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UndisclosedUndisclosed50 - 249Paris, France
Services provided
Akeance Consulting, a Financial Consulting company, is located in Paris, France and Luxembourg, Luxembourg. Founded in 2004, the team provides Financial Consulting and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
Zobrist Software Group, Inc. Is a Los Angeles, California-based e-commerce development company. Launched in 2000, the team focuses on E-Commerce Development and IT managed services.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
Melon is a Digital Strategy company. The company is located in Chicago, Illinois and Apex, North Carolina. Their team offers Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed50 - 249Genève, Switzerland
Services provided
Founded in 2010, EWM.swiss is a branding firm. Headquartered in Genève, Switzerland and Paris, France, the team offers Branding and UX/UI Design.
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UndisclosedUndisclosed250 - 999Genève, Switzerland
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WIDE l Switzerland is a branding agency. They provide Branding and Social Media Marketing and were founded in 1987. The agency is located in Genève, Switzerland and Morges, Switzerland.
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UndisclosedUndisclosed50 - 249
Services provided
Founded in 2011, Jarvis Business Solutions is a CRM consulting and SI company. The agency provides CRM consulting and SI and E-Commerce Development.
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UndisclosedUndisclosed50 - 249Sao Paulo, Brazil
Services provided
Sottelli, a CRM consulting and SI company, was launched in 2008. The midsize team focuses on CRM consulting and SI.
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UndisclosedUndisclosed2 - 9
Services provided
Data analytics company and AI company Shenzhen Youcai Technology Co., Ltd. Was launched in 2019. The firm provides BI & big data consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9
Services provided
Virtesio is a CRM consulting and SI company based in Denver, Colorado. Their services include CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Boston, MA
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XpertTech Inc is a big data analytics company. The Boston, Massachusetts-based company was established in 2002. Their team specializes in BI & big data consulting & SI and IT staff augmentation.
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UndisclosedUndisclosed50 - 249Shen Zhen Shi, China
Services provided
Launched in 2018, Shenzhen Chace Network Information Technology Co., Ltd. Is a big data company. Located in Shen Zhen Shi, China, the team specializes in BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
CRM consulting and SI company Slipstream - Salesforce Consulting Partner is headquartered in Shanghai, China. Founded in 2017, the team provides CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Boston, MA
Services provided
Business Intelligence (BI) Solutions is a Boston, Massachusetts-based big data analytics company and IT staff augmentation company. They offer BI & big data consulting & SI and IT staff
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UndisclosedUndisclosed2 - 9North Sydney, Australia
Services provided
Document Managers Pty Ltd, a Document Digitization & Management company, is based in North Sydney, Australia. They offer Document Digitization & Management and ECM consulting and SI.
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UndisclosedUndisclosed50 - 249Hyderabad, India
Services provided
InfoGrowth Pvt Ltd is a midsize call center service established in 2020. Their services include Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Dubai, United Arab Emirates
Services provided
Headquartered in Dubai, United Arab Emirates, Austria Business Center is a small IT managed services company. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed2 - 9Jacksonville, FL
Services provided
Established in 2018, Englhard Consulting, a small CRM consulting and SI company, is in Jacksonville, Florida. Their team specializes in CRM consulting and SI and Business Consulting.
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UndisclosedUndisclosed10 - 49Broomfield, CO
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The CRM Firm is a small Broomfield, Colorado-based CRM consulting and SI company. The team provides CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Lake Forest, IL
Services provided
Passage Technology is a CRM consulting and SI company. The team specializes in CRM consulting and SI and is in Lake Forest, Illinois.
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UndisclosedUndisclosed10 - 49
Services provided
ShellBlack.com, LLC, a CRM consulting and SI and software development company, offer CRM consulting and SI and Custom Software Development. They were launched in 2010.
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UndisclosedUndisclosed2 - 9Frankfurt am Main, Germany
Services provided
PYTHIA AI is an artificial intelligence firm. Their small team is based in Frankfurt am Main, Germany and offers Artificial Intelligence and Market Research. The firm was launched in 2018.
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UndisclosedUndisclosed10 - 49Mableton, GA
Services provided
Cloud Trailz is a CRM consulting and SI company. In Mableton, Georgia, their small team specializes in CRM consulting and SI and Business Consulting. The agency was launched in 2018.
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UndisclosedUndisclosed10 - 49Halfweg, Netherlands
Services provided
Founded in 2017, VANEIGENS is a CRM consulting and SI company. The agency focuses on CRM consulting and SI and Digital Strategy.
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UndisclosedUndisclosed10 - 49London, England
Services provided
CRM consulting and SI company Creation Technology was established in 2006. The team provides CRM consulting and SI and Custom Software Development and is located in London, England.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
Urgensee, Inc. Is a small CRM consulting and SI company founded in 2012. Their team provides CRM consulting and SI.
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UndisclosedUndisclosed10 - 49Levallois-Perret, France
Services provided
Reej Consulting☁ is a CRM consulting and SI company founded in 2019. The team offers CRM consulting and SI and Business Consulting.
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UndisclosedUndisclosed10 - 49Bethesda, MD
Services provided
The Capital Group is an IT managed services company based in Bethesda, Maryland. They focus on IT managed services and Commercial Financing and were launched in 1995.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
Founded in 2020, TruSummit Solutions is a CRM consulting and SI and Business Consulting company. Their team offers CRM consulting and SI and Business Consulting.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.4/40.018.2/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.6/40.017.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
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![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.