Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 20 projectsCorporate Technologies is an IT services company specializing in IT support, cybersecurity, and managed IT solutions. They are praised for their responsive communication and ability to deliver on time, with 88% of reviews highlighting their timeliness and helpfulness. Despite one instance of unmet expectations, most clients commend their personable service and reliability, with over 90% expressing satisfaction with their project management.
$10,000+$50 - $99 / hr2 - 9Warszawa, PolandServices provided
See all 12 projectsWideFix is a comprehensive web development and software solutions company, excelling in areas such as website and mobile app development, payment system integrations, and e-commerce platforms. The company receives consistently high praise for its technical expertise, efficiency, and excellent project management, with 100% of reviews highlighting their ability to deliver on time and adapt to evolving project requirements. Notably, WideFix is commended for their innovative problem-solving and effective communication skills, making them a dependable partner for complex technical projects.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 11 projectsFlairsTech is an IT and customer support services company known for providing a wide range of services, including software development, IT support, customer service, and technical support. Their reviews reflect a 100% positive experience from clients, highlighting their flexibility, adherence to timelines, and alignment with client values. Approximately 70% of reviews commend their impressive communication and customer service skills, which foster a strong culture fit with clients.
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UndisclosedUndisclosed50 - 249Boston, MA
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Resco is a mobile app development company founded in 1999. The company specializes in Mobile App Development and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
Solved Systems is a cloud consulting & SI company. The company is based in Houston, Texas. Their team focuses on cloud consulting & SI and Custom Software Development.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile IT services company offering comprehensive software development, website creation, and application development solutions. The company is praised for its efficiency, creativity, and collaborative spirit, with 100% of reviewers highlighting timely delivery and satisfaction with product outcomes. While some suggest a need for more proactive guidance, 90% of feedback notes their adaptability and strong alignment with client needs and values.
$25,000+$25 - $49 / hr50 - 249L'viv, UkraineServices provided
See all 63 projectsLeobit is a software development company known for delivering comprehensive engineering solutions across various industries, including gaming, healthcare, IT, and fintech. With high ratings and a strong culture fit, Leobit consistently receives positive feedback for their timely project management, technical expertise, and ability to understand and meet client needs. Approximately 100% of reviewers emphasize their satisfaction with Leobit's performance and collaborative approach.
$25,000+$150 - $199 / hr50 - 249Minneapolis, MNServices provided
See all 36 projectsEmergent Software is a versatile IT service provider specializing in custom software development and IT support, particularly for Microsoft Azure environments. Across their reviews, they are consistently praised for their technical proficiency, project management skills, and responsiveness, with approximately 90% of reviews highlighting their ability to deliver customized solutions efficiently and professionally. Clients commend their supportive communication and adherence to deadlines.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
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In Dubai, United Arab Emirates, CyberKnight is a midsize Cybersecurity and Corporate Training & Coaching company. Their services include Cybersecurity and Corporate Training & Coaching.
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$5,000+$50 - $99 / hrFreelancer
Services provided
KodeLabs is a Zagreb, Croatia-based app development company. They focus on Mobile App Development and IT strategy consulting and were established in 2016.
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UndisclosedUndisclosed2 - 9Denver, CO
Services provided
SecretShield is a Cybersecurity company. Their small team is headquartered in Denver, Colorado. Their services include Cybersecurity and Blockchain.
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UndisclosedUndisclosed2 - 9Middletown, DE
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Taqtics, LLC is a small Middletown, Delaware-based Cybersecurity company. The team focuses on Cybersecurity.
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UndisclosedUndisclosed10 - 49Oxford, MS
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EdgeTheory is a Cybersecurity and artificial intelligence company. In Oxford, Mississippi, the company was founded in 2012. Their services include Cybersecurity and Artificial Intelligence.
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Featured
What are Featured Providers?
$10,000+$25 - $49 / hr10 - 49Punjab, IndiaServices provided
See all 46 projectsQualhon Informatics Pvt. Ltd. is a versatile software development company excelling in digital solutions like custom software, web development, and digital marketing. Across numerous reviews, clients highlight their strong project management, timely delivery, and responsive communication. Approximately 90% of reviews emphasize their technical expertise and commitment to client success, indicating high satisfaction with their wide-ranging, innovative services.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a versatile technology company specializing in AI and software development, offering services such as web application creation, UI/UX design, and advanced data integration solutions. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting Notch's technical expertise, commitment to project success, and seamless integration with client teams. Notch's proactive communication and adaptability are repeatedly commended, creating strong partnerships and consistently exceeding client expectations.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in IT infrastructure improvements, network security, and consulting. The company consistently receives positive feedback, with 100% of reviewers praising their prompt problem-solving and proactive support. Clients highlight their exceptional project management skills and commitment to delivering efficient and dependable IT solutions.
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UndisclosedUndisclosed10 - 49Dublin, Ireland
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Mesh Security Limited, a Cybersecurity company, was launched in 2020. The firm provides Cybersecurity and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Castlebar, Ireland
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Cytidel is a Cybersecurity company. Headquartered in Castlebar, Ireland, their small team specializes in Cybersecurity. The firm was launched in 2022.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 42 projectsAccedia is a technology services company specializing in software development, system integration, and IT consulting. Reviews indicate a high level of satisfaction with their project management, technical expertise, and ability to deliver complex solutions on time. Approximately 85% of reviewers praised their responsiveness and adaptability, while 70% highlighted their capability in cutting-edge technologies like AI and cloud-based solutions. Challenges related to time zone differences were noted but managed effectively.
Undisclosed< $25 / hr10 - 49Pune, IndiaServices provided
See all 22 projectsLogiQuad Solutions Private Limited is a multifaceted IT services company specializing in full-stack development, DevOps, and software engineering. Across various reviews, LogiQuad is praised for its technical expertise, project management, and proactive communication, leading to nearly 100% positive feedback. Approximately 90% of reviewers highlight their ability to deliver scalable, efficient solutions while maintaining excellent client relationships and communication.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 38 projectsDreamix is a versatile software development company known for delivering high-quality, scalable solutions across various industries, including healthcare, energy, and construction. Reviews indicate a 100% positive feedback rate, with clients consistently praising their project management skills, cultural fit, and technical expertise. Approximately 80% of reviewers highlight Dreamix's ability to adapt to changing requirements and maintain excellent communication throughout projects.
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UndisclosedUndisclosed2 - 9Dublin, Ireland
Services provided
CytekOne is a Cybersecurity company. Headquartered in Dublin, Ireland and New Ross, Ireland, their small team provides Cybersecurity. The firm was founded in 2022.
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UndisclosedUndisclosed2 - 9
Services provided
Cybersecurity company Hunting Adversaries is based in Kilkenny, Ireland. They provide Cybersecurity and Web Development.
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Featured
What are Featured Providers?
$10,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 41 projectsBrights is a versatile software development company, skilled in building dashboards, mobile solutions, and AI-powered applications. Across their reviews, 100% of clients praised their project management and timely delivery. A recurring theme, mentioned in 80% of reviews, is their strong culture fit and commitment to quality, making them a reliable partner for complex technical projects.
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 3 projects99brightminds is a technology company specializing in IT outsourcing and staff augmentation services. The company is consistently praised for its high-quality engineering talent, professionalism, and client-focused approach. Over 90% of reviewers highlight their reliability and seamless communication. Clients commend their ability to provide cost-effective solutions on time and within budget, with no significant areas for improvement noted.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 106 projectsPeeklogic, LLC is a Salesforce development company renowned for its expertise in custom CRM solutions, workflow automation, and integration services. Across numerous reviews, clients consistently highlight their excellent project management, responsiveness, and ability to deliver on time. Notably, 100% of reviewers commend Peeklogic, LLC for their professionalism and value-for-cost, with no major areas of improvement suggested.
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UndisclosedUndisclosed2 - 9
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DGITC CyberSecurity Consultancy is a Cybersecurity company. They are located in Dublin, Ireland and have small team. Their team offers Cybersecurity.
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UndisclosedUndisclosed50 - 249Dublin, Ireland
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Sysco Software Solutions is a CRM consulting and SI company launched in 1980. Their services include CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed50 - 249Belfast, Northern Ireland
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Qarik, an Egen Company is a cloud consulting & SI company. Their midsize team is in Belfast, Northern Ireland and Chicago, Illinois. Their services include cloud consulting & SI and Generative AI.
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UndisclosedUndisclosed10 - 49Waterford, Ireland
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Dynamic Technologies is a small UX design agency established in 1999. Their services include UX/UI Design and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Cork, Ireland
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Pentagon Solutions Ltd. Is a Product Design company based in Cork, Ireland and Belfast, Northern Ireland. The team offers Product Design and Architectural Design.
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UndisclosedUndisclosed10 - 49Piešťany, Slovakia
Services provided
Decent Cybersecurity is a Cybersecurity company. They are located in Piešťany, Slovakia and Skerries, Ireland. Their team specializes in Cybersecurity and Artificial Intelligence.
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UndisclosedUndisclosedFreelancer
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Headquartered in Dublin, Ireland, Eggers Cybersecurity is a Cybersecurity company. They focus on Cybersecurity and Corporate Training & Coaching and were launched in 2024.
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UndisclosedUndisclosed2 - 9
Services provided
Edge of Intelligence, a Cybersecurity company, offers Cybersecurity and Artificial Intelligence. The agency is based in Fayetteville, North Carolina.
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UndisclosedUndisclosed2 - 9Cary, NC
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The Forum of Incident Response and Security Teams (FIRST), a Cybersecurity company, was launched in 1990. The firm focuses on Cybersecurity, and is small.
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UndisclosedUndisclosed50 - 249Cary, NC
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Solvent CyberSecurity, a Cybersecurity company, was established in 2017. The company focuses on Cybersecurity.
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UndisclosedUndisclosed10 - 49Charlotte, NC
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The Cyber Breakfast Club, a Cybersecurity company, is in Charlotte, North Carolina. They specialize in Cybersecurity.
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UndisclosedUndisclosed50 - 249Raleigh, NC
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Launched in 2014, spotit is a Cybersecurity company. The team specializes in Cybersecurity and IoT development.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
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Rozin Security, a Cybersecurity company, is located in Minneapolis, Minnesota. They focus on Cybersecurity and were launched in 2010.
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UndisclosedUndisclosed2 - 9
Services provided
Sevacycorp is a small Cybersecurity and DevOps Managed Services company. The team focuses on Cybersecurity and DevOps Managed Services.
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UndisclosedUndisclosed10 - 49Middletown, DE
Services provided
PowerDMARC, a Cybersecurity company, was launched in 2020. The team offers Cybersecurity and is in Middletown, Delaware and Yerevan, Armenia.
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UndisclosedUndisclosed10 - 49
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DroneSec is a Cybersecurity company launched in 2016. The team specializes in Cybersecurity.
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UndisclosedUndisclosed10 - 49Wilmington, DE
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Based in Wilmington, Delaware, Pligence is a Cybersecurity company. They provide Cybersecurity.
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UndisclosedUndisclosed2 - 9Wilmington, DE
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Cybersecurity company Vulners Inc was established in 2015. The team specializes in Cybersecurity.
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UndisclosedUndisclosed50 - 249Wilmington, DE
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Brandefense is a midsize Cybersecurity company launched in 2019. Their services include Cybersecurity.
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UndisclosedUndisclosed10 - 49Dover, DE
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Secureinteli Technologies is a small Cybersecurity company launched in 2014. Their services include Cybersecurity and IT staff augmentation.
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UndisclosedUndisclosed2 - 9
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Founded in 2018, Falconfeeds.io is a Cybersecurity company. The team specializes in Cybersecurity and is based in Delaware and Bangalore Karnataka, India.
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UndisclosedUndisclosed10 - 49Sharjah, United Arab Emirates
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InfoSec4TC is a Cybersecurity company established in 2016. The agency focuses on Cybersecurity and Compliance Consulting.
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UndisclosedUndisclosed2 - 9Blackrock, Ireland
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Cyber Cert Labs is a small Cybersecurity company. They provide Cybersecurity and Corporate Training & Coaching and were established in 2022.
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UndisclosedUndisclosed2 - 9
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Quedra Technologies Corp. Is a small Sheridan, Wyoming-based Cybersecurity company. Their services include Cybersecurity and Custom Software Development.
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UndisclosedUndisclosed50 - 249Dublin 2, Ireland
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Founded in 2006, Reconnaissance Group, a midsize Business Consulting company, is headquartered in Dublin 2, Ireland and Pòtoprens, Haiti. Their team focuses on Business Consulting and
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UndisclosedUndisclosed10 - 49Cary, NC
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Secmation is a Cybersecurity company. Located in Huntsville, Alabama and Cary, North Carolina, the agency specializes in Cybersecurity and IoT development.
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UndisclosedUndisclosedFreelancer
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Scyr Limited is an IT staff augmentation company launched in 2024. The small team offers IT staff augmentation and Cybersecurity.
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UndisclosedUndisclosed50 - 249Huntsville, AL
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SPS - Systems Products Solutions, Inc. Is a Cybersecurity company. They were established in 2005, and their services include Cybersecurity.
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UndisclosedUndisclosed10 - 49Montgomery, AL
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Heptagon Information Technology, LLC, a Cybersecurity company, was launched in 2014. The small team specializes in Cybersecurity.
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UndisclosedUndisclosedFreelancerDublin, Ireland
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Aqanetics Limited is an artificial intelligence firm. Launched in 2024, the agency offers Artificial Intelligence and Cybersecurity.
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UndisclosedUndisclosed50 - 249Alpharetta, GA
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Midsize Cybersecurity company IriusRisk, is headquartered in Alpharetta, Georgia and Liverpool, England. The team specializes in Cybersecurity and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Lawrenceville, GA
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Zeronsec, a midsize Cybersecurity company, is in Lawrenceville, Georgia and Vadodara, India. The team specializes in Cybersecurity.
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UndisclosedUndisclosed2 - 9Johns Creek, GA
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DigitalStakeout Scout is a Johns Creek, Georgia-based Cybersecurity company. They specialize in Cybersecurity.
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UndisclosedUndisclosed2 - 9Albuquerque, NM
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Founded in 1979, Hankka is a Cybersecurity company. The team focuses on Cybersecurity and Digital Strategy and is located in Albuquerque, New Mexico.
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UndisclosedUndisclosed2 - 9Honolulu, HI
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Endpoint Armor Corp is a Cybersecurity company. Founded in 2015, the team specializes in Cybersecurity. The firm is located in Honolulu, Hawaii.
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UndisclosedUndisclosed10 - 49Honolulu, HI
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Alaka‘i Services Group, Inc is a Cybersecurity company. They were launched in 2019, and their services include Cybersecurity.
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UndisclosedUndisclosed2 - 9Honolulu, HI
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Founded in 2015, Aloha Net Services is a Cybersecurity company. The team focuses on Cybersecurity.
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UndisclosedUndisclosed10 - 49Henderson, NV
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Haiku, Inc is a Cybersecurity company. The Henderson, Nevada-based agency focuses on Cybersecurity and Custom Software Development.
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UndisclosedUndisclosed10 - 49Las Vegas, NV
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Located in Las Vegas, Nevada and Brea, California, ThreatHunter.ai is a Cybersecurity company. Their services include Cybersecurity.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
34/40.019.2/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
50% IT Consulting50% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.2/40.020/20 Reviews8.3/10 Clients & Experience7.9/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
33.3/40.019/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
45% IT Consulting55% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
35.8/40.017.2/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
32.7/40.016.6/20 Reviews7.5/10 Clients & Experience8.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
33.8/40.016.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.5/40.017.8/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
34/40.016.8/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
31.3/40.015.8/20 Reviews9.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% IT Consulting25% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
36.5/40.017.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
30.8/40.015.2/20 Reviews9.9/10 Clients & Experience5.8/10 Market PresenceService focus
45% IT Consulting55% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
30.7/40.016.2/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
55% IT Consulting45% Other -
UndisclosedUndisclosed50 - 249San Diego, CA
Ability to deliver
30.5/40.016.4/20 Reviews5.6/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed50 - 249Overland Park, KS
Ability to deliver
38.3/40.019.6/20 Reviews9.8/10 Clients & Experience8.9/10 Market PresenceService focus
70% IT Consulting30% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Ciudad de México, Mexico
Ability to deliver
30.3/40.015.6/20 Reviews7/10 Clients & Experience7.6/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr10 - 49Frisco, TX
Ability to deliver
33/40.016.4/20 Reviews10/10 Clients & Experience6.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr50 - 249Gaithersburg, MD
Ability to deliver
35.5/40.016.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$200 - $300 / hr1,000 - 9,999New York, NY
Ability to deliver
32.8/40.015.6/20 Reviews7.8/10 Clients & Experience9.4/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
30.1/40.015.6/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
40% IT Consulting60% Other -
UndisclosedUndisclosed10 - 49San Jose, CA
Ability to deliver
30.3/40.015.6/20 Reviews7.7/10 Clients & Experience7/10 Market PresenceService focus
95% IT Consulting5% Other
Latest IT Services Articles
See all articles
Why Salesforce Staff Augmentation Is Becoming a Strategic Choice
Salesforce staff augmentation is no longer a stop-gap. Learn why more businesses now use external specialists to access expertise, move faster, and scale...
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.