Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 20 projectsCorporate Technologies is an IT services company specializing in IT support, cybersecurity, and managed IT solutions. They are praised for their responsive communication and ability to deliver on time, with 88% of reviews highlighting their timeliness and helpfulness. Despite one instance of unmet expectations, most clients commend their personable service and reliability, with over 90% expressing satisfaction with their project management.
$10,000+$50 - $99 / hr2 - 9Warszawa, PolandServices provided
See all 12 projectsWideFix is a comprehensive web development and software solutions company, excelling in areas such as website and mobile app development, payment system integrations, and e-commerce platforms. The company receives consistently high praise for its technical expertise, efficiency, and excellent project management, with 100% of reviews highlighting their ability to deliver on time and adapt to evolving project requirements. Notably, WideFix is commended for their innovative problem-solving and effective communication skills, making them a dependable partner for complex technical projects.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 11 projectsFlairsTech is an IT and customer support services company known for providing a wide range of services, including software development, IT support, customer service, and technical support. Their reviews reflect a 100% positive experience from clients, highlighting their flexibility, adherence to timelines, and alignment with client values. Approximately 70% of reviews commend their impressive communication and customer service skills, which foster a strong culture fit with clients.
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UndisclosedUndisclosed10 - 49Las Vegas, NV
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Located in Las Vegas, Nevada and Brea, California, ThreatHunter.ai is a Cybersecurity company. Their services include Cybersecurity.
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UndisclosedUndisclosed10 - 49Las Vegas, NV
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Xiid Corp, a Cybersecurity company, was established in 2018. In Las Vegas, Nevada, the team provides Cybersecurity.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group is a versatile IT services company offering comprehensive software development, website creation, and application development solutions. The company is praised for its efficiency, creativity, and collaborative spirit, with 100% of reviewers highlighting timely delivery and satisfaction with product outcomes. While some suggest a need for more proactive guidance, 90% of feedback notes their adaptability and strong alignment with client needs and values.
$25,000+$25 - $49 / hr50 - 249L'viv, UkraineServices provided
See all 63 projectsLeobit is a software development company known for delivering comprehensive engineering solutions across various industries, including gaming, healthcare, IT, and fintech. With high ratings and a strong culture fit, Leobit consistently receives positive feedback for their timely project management, technical expertise, and ability to understand and meet client needs. Approximately 100% of reviewers emphasize their satisfaction with Leobit's performance and collaborative approach.
$25,000+$150 - $199 / hr50 - 249Minneapolis, MNServices provided
See all 36 projectsEmergent Software is a versatile IT service provider specializing in custom software development and IT support, particularly for Microsoft Azure environments. Across their reviews, they are consistently praised for their technical proficiency, project management skills, and responsiveness, with approximately 90% of reviews highlighting their ability to deliver customized solutions efficiently and professionally. Clients commend their supportive communication and adherence to deadlines.
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UndisclosedUndisclosed2 - 9Las Vegas, NV
Services provided
Cybersecurity company SecureMac is in Las Vegas, Nevada. They specialize in Cybersecurity and were established in 1999.
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UndisclosedUndisclosed2 - 9Chesterfield, MO
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Small Cybersecurity company Innovilink, is in Chesterfield, Missouri. Their services include Cybersecurity.
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UndisclosedUndisclosed250 - 999Vancouver, Canada
Services provided
Commissionaires is a midsize Cybersecurity company located in Vancouver, Canada. The team offers Cybersecurity.
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UndisclosedUndisclosed2 - 9Victoria, Canada
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ADolus Technology Inc., a Cybersecurity company, is headquartered in Victoria, Canada. They offer Cybersecurity and IoT development.
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UndisclosedUndisclosed10 - 49Vancouver, Canada
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Safety CLI Cybersecurity is a Cybersecurity company. The small Vancouver, Canada-based team offers Cybersecurity and Artificial Intelligence. The agency was founded in 2017.
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Featured
What are Featured Providers?
$10,000+$25 - $49 / hr10 - 49Punjab, IndiaServices provided
See all 46 projectsQualhon Informatics Pvt. Ltd. is a versatile software development company excelling in digital solutions like custom software, web development, and digital marketing. Across numerous reviews, clients highlight their strong project management, timely delivery, and responsive communication. Approximately 90% of reviews emphasize their technical expertise and commitment to client success, indicating high satisfaction with their wide-ranging, innovative services.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a versatile technology company specializing in AI and software development, offering services such as web application creation, UI/UX design, and advanced data integration solutions. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting Notch's technical expertise, commitment to project success, and seamless integration with client teams. Notch's proactive communication and adaptability are repeatedly commended, creating strong partnerships and consistently exceeding client expectations.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in IT infrastructure improvements, network security, and consulting. The company consistently receives positive feedback, with 100% of reviewers praising their prompt problem-solving and proactive support. Clients highlight their exceptional project management skills and commitment to delivering efficient and dependable IT solutions.
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UndisclosedUndisclosed2 - 9Cincinnati, OH
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Headquartered in Cincinnati, Ohio, Armoureye is a small Cybersecurity company. The team offers Cybersecurity.
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UndisclosedUndisclosed2 - 9Hilliard, OH
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Located in Hilliard, Ohio, Helios Security, LLC is a small Cybersecurity company. Their services include Cybersecurity.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 42 projectsAccedia is a technology services company specializing in software development, system integration, and IT consulting. Reviews indicate a high level of satisfaction with their project management, technical expertise, and ability to deliver complex solutions on time. Approximately 85% of reviewers praised their responsiveness and adaptability, while 70% highlighted their capability in cutting-edge technologies like AI and cloud-based solutions. Challenges related to time zone differences were noted but managed effectively.
Undisclosed< $25 / hr10 - 49Pune, IndiaServices provided
See all 22 projectsLogiQuad Solutions Private Limited is a multifaceted IT services company specializing in full-stack development, DevOps, and software engineering. Across various reviews, LogiQuad is praised for its technical expertise, project management, and proactive communication, leading to nearly 100% positive feedback. Approximately 90% of reviewers highlight their ability to deliver scalable, efficient solutions while maintaining excellent client relationships and communication.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 38 projectsDreamix is a versatile software development company known for delivering high-quality, scalable solutions across various industries, including healthcare, energy, and construction. Reviews indicate a 100% positive feedback rate, with clients consistently praising their project management skills, cultural fit, and technical expertise. Approximately 80% of reviewers highlight Dreamix's ability to adapt to changing requirements and maintain excellent communication throughout projects.
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Undisclosed$50 - $99 / hrFreelancer
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Sterling Sparrow Marketing LLC, an Email Marketing company, specialize in Email Marketing and Search Engine Optimization. They were launched in 2024.
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UndisclosedUndisclosed50 - 249Hyderabad, India
Services provided
Saven Technologies Limited is a Digital Strategy company. The team provides Digital Strategy and Social Media Marketing, and the company is located in Hyderabad, India.
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Featured
What are Featured Providers?
$10,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 41 projectsBrights is a versatile software development company, skilled in building dashboards, mobile solutions, and AI-powered applications. Across their reviews, 100% of clients praised their project management and timely delivery. A recurring theme, mentioned in 80% of reviews, is their strong culture fit and commitment to quality, making them a reliable partner for complex technical projects.
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 3 projects99brightminds is a technology company specializing in IT outsourcing and staff augmentation services. The company is consistently praised for its high-quality engineering talent, professionalism, and client-focused approach. Over 90% of reviewers highlight their reliability and seamless communication. Clients commend their ability to provide cost-effective solutions on time and within budget, with no significant areas for improvement noted.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 106 projectsPeeklogic, LLC is a Salesforce development company renowned for its expertise in custom CRM solutions, workflow automation, and integration services. Across numerous reviews, clients consistently highlight their excellent project management, responsiveness, and ability to deliver on time. Notably, 100% of reviewers commend Peeklogic, LLC for their professionalism and value-for-cost, with no major areas of improvement suggested.
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UndisclosedUndisclosedFreelancerLarnaca, Cyprus
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THREATINT (CYPRUS) LTD is a Cybersecurity company established in 2019. Their services include Cybersecurity.
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UndisclosedUndisclosed50 - 249McLean, VA
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Cybersecurity company Global Guardian was established in 2012. The team provides Cybersecurity and is located in McLean, Virginia.
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UndisclosedUndisclosed10 - 49Agia Paraskevi, Greece
Services provided
SciFY, an artificial intelligence company, is based in Agia Paraskevi, Greece. Their services include Artificial Intelligence and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Virum, Denmark
Services provided
Founded in 2001, Globeteam, a midsize Compliance Consulting company, is headquartered in Virum, Denmark. Their team specializes in Compliance Consulting and AI Consulting.
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$1,000+$50 - $99 / hrFreelancer
Services provided
Founded in 2025, Ervotech is a small custom software development firm. Their team focuses on Custom Software Development and UX/UI Design.
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UndisclosedUndisclosed10 - 49Køge, Denmark
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MicroPartner A/S is a CRM consulting and SI and ERP consulting and SI company. The company is in Køge, Denmark. Their team focuses on CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed250 - 999Singapore, Singapore
Services provided
YCP | YCP SG Pte. Ltd. Is a Market Research company. The team focuses on Market Research and Marketing Strategy, and the firm is located in Singapore, Singapore and Makati, Philippines.
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UndisclosedUndisclosed50 - 249Kwai Chung, Hong Kong
Services provided
Tradelink Electronic Commerce Limited is a Cybersecurity company. The team specializes in Cybersecurity and IoT development and is in Kwai Chung, Hong Kong.
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UndisclosedUndisclosed10 - 49Kowloon, Hong Kong
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ESH (Hong Kong) Limited is a small Cybersecurity company founded in 2021. Their team offers Cybersecurity.
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
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Cybersecurity company eSecurity is in Sao Paulo, Brazil. The team focuses on Cybersecurity and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
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CLARITY Security Intelligence is a Cybersecurity company. They specialize in Cybersecurity and were founded in 2019.
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UndisclosedUndisclosed50 - 249Warszawa, Poland
Services provided
SalesTube is a Digital Strategy company. Launched in 2016, the firm is located in Warszawa, Poland. Their services include Digital Strategy and Affiliate Marketing.
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UndisclosedUndisclosed2 - 9
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Data analytics company Itelenet Engineering Solution Ltd was founded in 2013. Located in London, England, the team specializes in BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed50 - 249Leuven, Belgium
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Dataroots is an artificial intelligence firm. The Leuven, Belgium-based firm was launched in 2016. Their services include Artificial Intelligence and AI Consulting.
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UndisclosedUndisclosed10 - 49München, Germany
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Established in 2021, AI Shepherds GmbH is a data analytics company. Their team offers BI & big data consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
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Established in 2012, twoday | RelateIT DMCC is a small big data analytics company. Their services include BI & big data consulting & SI and ERP consulting and SI.
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$1,000+$50 - $99 / hrFreelancerClermont, FL
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Web & SEO by Christopher Bermudez is a SEO services firm headquartered in Clermont, Florida. They focus on Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Füssen, Germany
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Founded in 2020, CyberSecurity manufaktur GmbH is a Cybersecurity company. Their services include Cybersecurity.
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UndisclosedUndisclosed2 - 9
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Tasnix is a big data analytics company. The company is in Sydney, Australia. Their services include BI & big data consulting & SI and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Barangaroo, Australia
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Witz Cybersecurity, a Cybersecurity company, offers Cybersecurity. The agency is headquartered in Barangaroo, Australia.
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UndisclosedUndisclosed50 - 249Budapest, Hungary
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Quadron Cybersecurity Services cPlc. Is a Budapest, Hungary-based Cybersecurity company. The team focuses on Cybersecurity.
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UndisclosedUndisclosedFreelancer
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LMI informática is an IT managed services company. Based in Rio de Janeiro, Brazil, the company was founded in 2010. Their services include IT managed services and ERP consulting and SI.
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UndisclosedUndisclosedFreelancerSingapore, Singapore
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DevOps Codes Pte. Ltd. Is a DevOps Managed Services company. They were founded in 2020 and offer DevOps Managed Services and IT managed services.
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UndisclosedUndisclosed2 - 9Ciudad de México, Mexico
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Established in 2009, Kentriki México is a small SEO services firm headquartered in Ciudad de México, Mexico. Their team specializes in Search Engine Optimization and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9
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Headquartered in Trikala, Greece, AIAZ Data Development is a small cloud consulting & SI company. Their services include cloud consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Granges-Paccot, Switzerland
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Redsen, a Market Research company, was established in 2010. The company specializes in Market Research and Marketing Strategy.
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UndisclosedUndisclosed50 - 249Winterthur, Switzerland
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Option 4.0 AG, a Digital Strategy company, is headquartered in Winterthur, Switzerland. They focus on Digital Strategy and UX/UI Design.
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UndisclosedUndisclosed2 - 9Petaling Jaya, Malaysia
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Midteam Zone Sdn. Bhd. Is a Document Digitization & Management company. Established in 2012, the team offers Document Digitization & Management and IT strategy consulting.
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$1,000+$50 - $99 / hrFreelancer
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MSM Digital, an Email Marketing company, was founded in 2024. The firm offers Email Marketing and Web Design, and is small.
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UndisclosedUndisclosed10 - 49Ciudad de México, Mexico
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SINAPTIC® Cybersecurity and Networks. Is a Cybersecurity company. They are located in Ciudad de México, Mexico. Their team offers Cybersecurity.
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UndisclosedUndisclosed2 - 9Brighton, Australia
Services provided
Smart Letters is a Marketing Strategy company. The small Brighton, Australia-based team provides Marketing Strategy and Pay Per Click. The company was established in 2018.
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UndisclosedUndisclosed2 - 9Bruxelles, Belgium
Services provided
ID4me AISBL is a Cybersecurity company. The team is headquartered in Bruxelles, Belgium, and their services include Cybersecurity.
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UndisclosedUndisclosed50 - 249Duisburg, Germany
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EVACO GmbH, a big data analytics company, was launched in 2002. The midsize team provides BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed1,000 - 9,999Minato City, Japan
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Japan Business Systems, Inc. Is a cloud consulting & SI company. The company is in Minato City, Japan. Their services include cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Santiago de Querétaro, Mexico
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Founded in 2014, Hub. A Hub Group Company is a Cybersecurity company. The team provides Cybersecurity and Business Continuity Management.
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UndisclosedUndisclosedFreelancer
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IAM Consulting Solutions Schweiz GmbH is a small Horgen, Switzerland-based Cybersecurity company. Their services include Cybersecurity.
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UndisclosedUndisclosed10 - 49Opfikon, Switzerland
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Deron IDM Consulting AG is a Cybersecurity company based in Opfikon, Switzerland. Their services include Cybersecurity.
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UndisclosedUndisclosed10 - 49Mering, Germany
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Headquartered in Mering, Germany, IAM Solutions is a Cybersecurity company. Founded in 2007, the team focuses on Cybersecurity and Custom Software Development.
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UndisclosedUndisclosed10 - 49Manchester , England
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Cloud consulting & SI company Steamhaus Ltd is headquartered in Manchester , England. Their services include cloud consulting & SI and Digital Engineering.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Best IT Services Providers
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UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
34/40.019.2/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
50% IT Consulting50% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.2/40.020/20 Reviews8.3/10 Clients & Experience7.9/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
33.3/40.019/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
45% IT Consulting55% Other -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
35.8/40.017.2/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
32.7/40.016.6/20 Reviews7.5/10 Clients & Experience8.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
33.8/40.016.2/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.5/40.017.8/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
34/40.016.8/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
31.3/40.015.8/20 Reviews9.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% IT Consulting25% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
36.5/40.017.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$5,000+$100 - $149 / hr10 - 49San Antonio, TX
Ability to deliver
33.4/40.015.8/20 Reviews9.5/10 Clients & Experience8.1/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
30.8/40.015.2/20 Reviews9.9/10 Clients & Experience5.8/10 Market PresenceService focus
45% IT Consulting55% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
30.7/40.016.2/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
55% IT Consulting45% Other -
UndisclosedUndisclosed50 - 249San Diego, CA
Ability to deliver
30.5/40.016.4/20 Reviews5.6/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed50 - 249Overland Park, KS
Ability to deliver
38.3/40.019.6/20 Reviews9.8/10 Clients & Experience8.9/10 Market PresenceService focus
70% IT Consulting30% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Ciudad de México, Mexico
Ability to deliver
30.3/40.015.6/20 Reviews7/10 Clients & Experience7.6/10 Market PresenceService focus
50% IT Consulting50% Other -
$1,000+$150 - $199 / hr10 - 49Frisco, TX
Ability to deliver
33/40.016.4/20 Reviews10/10 Clients & Experience6.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr50 - 249Gaithersburg, MD
Ability to deliver
35.5/40.016.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$200 - $300 / hr1,000 - 9,999New York, NY
Ability to deliver
32.8/40.015.6/20 Reviews7.8/10 Clients & Experience9.4/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
30.1/40.015.6/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
40% IT Consulting60% Other -
UndisclosedUndisclosed10 - 49San Jose, CA
Ability to deliver
30.3/40.015.6/20 Reviews7.7/10 Clients & Experience7/10 Market PresenceService focus
95% IT Consulting5% Other
Latest IT Services Articles
See all articles
Why Salesforce Staff Augmentation Is Becoming a Strategic Choice
Salesforce staff augmentation is no longer a stop-gap. Learn why more businesses now use external specialists to access expertise, move faster, and scale...
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.