Top IT Services Companies & Outsourced IT Support
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MNServices provided
See all 12 projectsCorporate Technologies is a managed IT service provider specializing in comprehensive IT support, cybersecurity, and infrastructure management. Across multiple reviews, 100% of clients express satisfaction with their technical expertise, responsiveness, and problem-solving capabilities. Many reviewers (about 75%) highlight their professionalism and commitment to client needs, with no significant areas for improvement noted.
$50,000+< $25 / hr1,000 - 9,999Montréal, CanadaServices provided
See all 10 projectsFlairsTech is a versatile IT service provider offering software development, customer support, and project management services. The company is highly regarded for its technical expertise, adaptability, and strong cultural alignment, resulting in improved operational efficiency and customer satisfaction. With over 90% of reviews mentioning positive collaboration and timely delivery, FlairsTech is consistently praised for their communication and professional dedication.
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, UkraineServices provided
See all 37 projectsSigma Software Group, a software development company, offers services ranging from website creation to mobile application development. With a high percentage of reviews highlighting their strong project management, collaborative spirit, and effective communication, they have consistently delivered projects on time and within budget. Around 80% of reviewers mentioned their adaptability and integration into client teams, making them a reliable partner for diverse technological needs.
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UndisclosedUndisclosed50 - 249Addison, TX
Services provided
7T (SevenTablets, Inc.), an user experience company, is headquartered in Addison, Texas. The team offers UX/UI Design and Custom Software Development.
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UndisclosedUndisclosed250 - 999Rome, Italy
Services provided
Mashfrog Group, a Digital Strategy company, was established in 2008. The team provides Digital Strategy and Web Design and is located in Rome, Italy and Tampa, Florida.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Bratislava, SlovakiaServices provided
See all 19 projectsRare Crew is a company specializing in custom software development, data integration, and enterprise solutions. The reviews collectively highlight their ability to deliver high-quality, timely solutions with efficient project management and strong communication skills. Approximately 90% of the feedback is positive, with clients frequently praising their responsiveness and deep understanding of business needs. Rare Crew's adaptability and commitment to customer satisfaction are consistently noted as standout attributes.
$50,000+$50 - $99 / hr50 - 249Zagreb, CroatiaServices provided
See all 20 projectsNotch is a software development company that specializes in AI-driven solutions, web applications, and digital transformation projects, as demonstrated through their extensive collaboration across various industries. Reviews reveal a consistent theme of professionalism, timely delivery, and strong project management, with 100% of feedback highlighting their commitment to quality and integration with client teams. Clients appreciate Notch's culture fit and dedication, noting it as a unique strength.
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CAServices provided
See all 3 projectsDatalink Networks Inc. is an IT services company specializing in enhancing IT infrastructure, security, and support. Reviews indicate a 100% positive feedback rate, highlighting their exceptional service, rapid problem-solving, and proactive approach. Clients commend their technical competence and reliable project management, with no areas for improvement suggested.
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UndisclosedUndisclosed50 - 249Vadodara, India
Services provided
Helios Solutions is a midsize custom software development company located in Vadodara, India and Seattle, Washington. Their services include Custom Software Development and AR/VR development.
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Undisclosed< $25 / hrFreelancer
Services provided
Estheticize is a small SEO services firm headquartered in Mohali, India. Their services include Search Engine Optimization and Web Design.
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$1,000+$25 - $49 / hrFreelancerPlymouth, England
Services provided
Established in 2022, DarkGenetics, a small web development company, is located in Plymouth, England. Their services include Web Development and E-Commerce Development.
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UndisclosedUndisclosed50 - 249Ankara, Türkiye
Services provided
Sistaş is a midsize custom software development company launched in 1991. Their team focuses on Custom Software Development and Call Center Services.
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UndisclosedUndisclosed10 - 49Hyderabad, India
Services provided
Launched in 2021, SecurDI is a Cybersecurity company. Their team specializes in Cybersecurity.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr250 - 999Sofia, BulgariaServices provided
See all 40 projectsAccedia is a software development company known for its expertise in delivering scalable solutions and software enhancements. The company receives overwhelmingly positive feedback, with clients praising its strong project management, technical expertise, and seamless collaboration. Approximately 90% of reviewers commend Accedia’s adaptability and ability to integrate effectively with client teams, highlighting their proactive and communicative approach, while virtually no negative feedback is reported.
$1,000+$25 - $49 / hr50 - 249Warszawa, PolandServices provided
See all 17 projectsWinged IT is a versatile IT recruitment and staff augmentation company that specializes in sourcing highly qualified tech professionals across various domains, including cybersecurity, software development, and HR consulting. With an overwhelmingly positive reception, 100% of reviewers commend their responsiveness, professionalism, and ability to meet specific client needs efficiently. Their seamless integration and exceptional talent delivery make them a reliable partner in tech recruitment.
$50,000+$25 - $49 / hr250 - 999Sofia, BulgariaServices provided
See all 35 projectsDreamix is a software development company providing services such as software solutions, data management platforms, DevOps, UX/UI design, and AI integration. Reviews from clients highlight their exceptional engineering expertise, strong cultural fit, and effective project management. All feedback is overwhelmingly positive, with clients frequently praising Dreamix's high-quality deliverables, proactive communication, and ability to exceed expectations.
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UndisclosedUndisclosed250 - 999Pontinha, Portugal
Services provided
S4Digital, a Cybersecurity and artificial intelligence company, was established in 2021. The company specializes in Cybersecurity and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Wesley Chapel, FL
Services provided
Cybersecurity company Identity Fusion, Inc. Is headquartered in Wesley Chapel, Florida and London, England. They focus on Cybersecurity.
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Featured
What are Featured Providers?
$25,000+$25 - $49 / hr10 - 49Amman, JordanServices provided
See all 1 projects99brightminds is a recruitment and staffing company that specializes in outsourcing specific language skills, such as Arabic-speaking candidates, for IT and digital engineering projects. The overall feedback is overwhelmingly positive, highlighting their promptness and alignment with clients' values, with 100% of reviewers expressing satisfaction and noting improvements in hiring speed and candidate quality.
$1,000+$25 - $49 / hr50 - 249Austin, TXServices provided
See all 103 projectsPeeklogic, LLC is a Salesforce development and integration company praised for its expertise and responsiveness. The company consistently delivers projects on time, with 100% of reviewers highlighting strong project management and effective communication. Clients appreciate their ability to handle complex tasks across Salesforce and web platforms, with no significant areas for improvement noted by the majority of reviewers.
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UndisclosedUndisclosed2 - 9
Services provided
Olympus Infotech, LLC is a Cybersecurity company. Established in 2016, the team specializes in Cybersecurity. The agency is based in Charlotte, North Carolina.
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UndisclosedUndisclosed10 - 49Valley Cottage, NY
Services provided
Established in 2016, Trigya Innovations is a small CRM consulting and SI company. Their services include CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed50 - 249Bengaluru, India
Services provided
In Chicago, Illinois and Bengaluru, India, Race2Cloud Tech is a CRM consulting and SI company. Established in 2016, the team specializes in CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed10 - 49Chennai, India
Services provided
A or B or C Technologies is a CRM consulting and SI company. They are headquartered in New York, New York and Chennai, India. Their team specializes in CRM consulting and SI and ERP consulting and
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UndisclosedUndisclosed10 - 49San Marino, CA
Services provided
Launched in 2014, ZBrains is a small San Marino, California-based CRM consulting and SI company. Their services include CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed50 - 249Poznań, Poland
Services provided
EMS Partner, a Cybersecurity company, was founded in 2011. The team provides Cybersecurity and is headquartered in Poznań, Poland.
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UndisclosedUndisclosed2 - 9San Ramon, CA
Services provided
Dazzpers is a Cybersecurity company. They were launched in 2020, and their services include Cybersecurity.
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UndisclosedUndisclosed250 - 999Hamburg, Germany
Services provided
BeOne Hamburg is an Application Management & Support company. They provide Application Management & Support and Business Consulting and are headquartered in Hamburg, Germany.
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UndisclosedUndisclosed1,000 - 9,999Amsterdam, Netherlands
Services provided
Vibe Group is an IT strategy consulting company in Düsseldorf, Germany and Amsterdam, Netherlands. They focus on IT strategy consulting and IT staff augmentation.
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UndisclosedUndisclosed10 - 49Kraków, Poland
Services provided
Krakowski Park Technologiczny is a small Corporate Training & Coaching company established in 1997. Their services include Corporate Training & Coaching and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Dublin, OH
Services provided
Dark Rhino Security, a Cybersecurity company, is in Dublin, Ohio and Bishops Cleeve, England. Launched in 2017, the team focuses on Cybersecurity.
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UndisclosedUndisclosed2 - 9
Services provided
Thalamus Group is a Cybersecurity company. The firm is based in Draper, Utah. Their services include Cybersecurity.
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UndisclosedUndisclosed10 - 49Katy, TX
Services provided
Cirrus Cybersecurity Group is a Cybersecurity company. In Katy, Texas, the company provides Cybersecurity.
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UndisclosedUndisclosed2 - 9
Services provided
Sierra Holdings Inc., a web design agency and Cybersecurity company, was established in 2012. The team offers Web Design and Cybersecurity and is headquartered in Bowie, Maryland.
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UndisclosedUndisclosed10 - 49Miami, FL
Services provided
GUARDA USA is a small Cybersecurity company headquartered in Miami, Florida. The team offers Cybersecurity.
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UndisclosedUndisclosed50 - 249Tarnów, Poland
Services provided
MGGP Aero is a Commercial Development company. The midsize Tarnów, Poland-based team offers Commercial Development and IT managed services. The firm was founded in 2001.
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UndisclosedUndisclosed2 - 9
Services provided
Gloo CRM Inc. Is a CRM consulting and SI company. The small South Surrey, Canada-based team provides CRM consulting and SI and IT managed services. The company was established in 2010.
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
Based in Toronto, Canada, Aarialife Technologies is a midsize CRM consulting and SI and ERP consulting and SI company. Their services include CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosedFreelancerHerzele, Belgium
Services provided
ICT-Remarketing is a small IT strategy consulting and Document Digitization & Management company launched in 2009. Their team provides IT strategy consulting and Document Digitization & Management.
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UndisclosedUndisclosed2 - 9Little Elm, TX
Services provided
Launched in 2021, Trust0security, a small Cybersecurity company, is headquartered in Little Elm, Texas. Their services include Cybersecurity.
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UndisclosedUndisclosed2 - 9
Services provided
IDentity AllStars is a small San Francisco, California-based Staffing company. The team specializes in Staffing and Recruiting.
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UndisclosedUndisclosedFreelancerSacramento, CA
Services provided
Launched in 2022, SolidifyID, a small Cybersecurity company, is based in Sacramento, California. Their services include Cybersecurity.
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UndisclosedUndisclosed2 - 9
Services provided
Small Cybersecurity company Caleb Consulting Group, is headquartered in Boston, Massachusetts. The team offers Cybersecurity.
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UndisclosedUndisclosed2 - 9Novato, CA
Services provided
Blue Karma Security is a Cybersecurity company based in Novato, California. Their services include Cybersecurity.
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UndisclosedUndisclosed2 - 9Parsippany-Troy Hills, NJ
Services provided
Tiger Advisory Group is a Cybersecurity company. Founded in 2018, the firm provides Cybersecurity and Blockchain.
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UndisclosedUndisclosed2 - 9
Services provided
SSOGEN Corporation is a Cybersecurity company. Headquartered in Dallas, Texas and Alpharetta, Georgia, the team provides Cybersecurity.
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UndisclosedUndisclosed2 - 9Atlanta, GA
Services provided
Cybersecurity company seeIT Services LLC was founded in 2018. The team offers Cybersecurity.
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UndisclosedUndisclosed2 - 9
Services provided
Mobileblokes is a CRM consulting and SI company. Founded in 2013, the team provides CRM consulting and SI and IT managed services. The firm is in Natick, Massachusetts.
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$10,000+$25 - $49 / hr50 - 249Pune, India
Services provided
AnAr Solutions Inc is a Dover, Delaware-based cloud consulting & SI company. Launched in 2013, the team offers cloud consulting & SI and IT staff augmentation.
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UndisclosedUndisclosed2 - 9Fort Lauderdale, FL
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Launched in 2016, Escalate Group is a cloud consulting & SI company. Headquartered in Fort Lauderdale, Florida, the team specializes in cloud consulting & SI and Blockchain.
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UndisclosedUndisclosed10,000+Barcelona, Spain
Services provided
NTT DATA is a data analytics company. Their large team is located in Barcelona, Spain. Their team specializes in BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed50 - 249Barcelona, Spain
Services provided
Edrans, a cloud consulting & SI and artificial intelligence firm, offers cloud consulting & SI and Artificial Intelligence. The firm is in Barcelona, Spain.
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UndisclosedUndisclosed250 - 999Belfast, Northern Ireland
Services provided
Launched in 2011, AquaQ Analytics is a midsize big data company and IT managed services company. Their services include BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed50 - 249Kitchener, Canada
Services provided
ISU Corp is a cloud consulting & SI company founded in 2005. The company focuses on cloud consulting & SI and Custom Software Development.
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UndisclosedUndisclosed2 - 9Point Edward, Canada
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Confidence I.T. Canada is an IT managed services company launched in 2001. In Point Edward, Canada, the team offers IT managed services and BI & big data consulting & SI.
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UndisclosedUndisclosed10 - 49Newcastle, Canada
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Great Canadian Training & Consulting is a big data company. The team is located in Newcastle, Canada, and their services include BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed2 - 9Richmond, Canada
Services provided
In Richmond, Canada, SIGMA International Consulting Ltd is a small big data company. Their services include BI & big data consulting & SI and IT managed services.
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UndisclosedUndisclosed10 - 49Valladolid, Spain
Services provided
Digival.es is a web design company and cloud consulting & SI company. Launched in 1997, the agency focuses on Web Design and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Paris, France
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Lyvoc is a Cybersecurity company headquartered in Paris, France and Lyon, France. They specialize in Cybersecurity.
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UndisclosedUndisclosed2 - 9Saint-Martin-de-Sanzay, France
Services provided
Vault Tec is a Cybersecurity company located in Saint-Martin-de-Sanzay, France and Lille, France. The team provides Cybersecurity.
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UndisclosedUndisclosed2 - 9Montigny-le-Bretonneux, France
Services provided
Point Base is a Cybersecurity company. They were established in 1995 and focus on Cybersecurity and Custom Software Development.
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Best IT Services Providers
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$50,000+$50 - $99 / hr1,000 - 9,999Kraków, Poland
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
45% IT Consulting55% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% IT Consulting50% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
37.3/40.018/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
90% IT Consulting10% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Praha 8, Czech Republic
Ability to deliver
34.2/40.015.6/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Consulting60% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.015.8/20 Reviews9.3/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Ability to deliver
33.9/40.015.2/20 Reviews9.9/10 Clients & Experience8.8/10 Market PresenceService focus
45% IT Consulting55% Other -
$5,000+$150 - $199 / hr50 - 249Brooklyn, NY
Ability to deliver
36.6/40.019.6/20 Reviews8.3/10 Clients & Experience8.7/10 Market PresenceService focus
90% IT Consulting10% Other -
$10,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
33.8/40.015.6/20 Reviews8.6/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed1,000 - 9,999Toronto, Canada
Ability to deliver
36.4/40.017.8/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
90% IT Consulting10% Other -
$25,000+$50 - $99 / hr1,000 - 9,999Irving, TX
Ability to deliver
33.2/40.015.8/20 Reviews9.9/10 Clients & Experience7.4/10 Market PresenceService focus
75% IT Consulting25% Other -
$5,000+$200 - $300 / hr10 - 49Santa Clarita, CA
Ability to deliver
33.1/40.017.2/20 Reviews7.5/10 Clients & Experience8.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.017.2/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
80% IT Consulting20% Other -
$50,000+$50 - $99 / hr250 - 999Plano, TX
Ability to deliver
36.9/40.017.2/20 Reviews9.7/10 Clients & Experience10/10 Market PresenceService focus
50% IT Consulting50% Other -
$5,000+$50 - $99 / hr50 - 249
Ability to deliver
34/40.016.4/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
100% IT Consulting -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
35.2/40.018/20 Reviews10/10 Clients & Experience7.3/10 Market PresenceService focus
100% IT Consulting -
$1,000+$100 - $149 / hr50 - 249Hoboken, NJ
Ability to deliver
33.9/40.015.6/20 Reviews8.5/10 Clients & Experience9.8/10 Market PresenceService focus
100% IT Consulting -
UndisclosedUndisclosed10 - 49Newport Beach, CA
Ability to deliver
32.4/40.016.2/20 Reviews9.2/10 Clients & Experience6.9/10 Market PresenceService focus
100% IT Consulting -
$5,000+$100 - $149 / hr10 - 49Edinburgh, Scotland
Ability to deliver
35.1/40.016.2/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
100% IT Consulting -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
34.8/40.016.4/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
65% IT Consulting35% Other -
UndisclosedUndisclosed1,000 - 9,999
Ability to deliver
32.1/40.016.2/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
55% IT Consulting45% Other -
$50,000+$50 - $99 / hr1,000 - 9,999L'viv, Ukraine
Ability to deliver
37.4/40.017.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
30% IT Consulting70% Other -
$25,000+$25 - $49 / hr1,000 - 9,999Orlando, FL
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
40% IT Consulting60% Other -
$10,000+$50 - $99 / hr50 - 249Sofia, Bulgaria
Ability to deliver
37.2/40.018/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
70% IT Consulting30% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr50 - 249Chicago, IL
Ability to deliver
34.3/40.015.8/20 Reviews9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting -
$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Ability to deliver
35.5/40.017.8/20 Reviews9.2/10 Clients & Experience8.4/10 Market PresenceService focus
100% IT Consulting -
$25,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
31.4/40.015.8/20 Reviews6.7/10 Clients & Experience8.9/10 Market PresenceService focus
80% IT Consulting20% Other -
$5,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
33.8/40.015.4/20 Reviews8.9/10 Clients & Experience9.5/10 Market PresenceService focus
100% IT Consulting
Latest IT Services Articles
See all articles
Is Your Phone Spying On You? (And How to Stop It)
Do you worry your phone is spying on you? You’re not alone. Learn how smartphones collect your data and what you can do to reduce what you share.
![How to Create a Budget for BI & Analytics Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f07e9d6bd89e7f70df9c94301acdd847.png)
Top IT Services Agencies
An IT services company manages the technology that powers your organization. Depending on the engagement, the firm might handle day-to-day help desk tickets, secure your network, migrate workloads to the cloud, or design long-term infrastructure roadmaps. Think of them as an extension of your internal team, dedicated to keeping systems running, data protected, and users supported.
IT services providers offer these types of services:
- Managed services (24/7 monitoring, patching, user support)
- Cybersecurity (penetration testing, SOC, incident response)
- Cloud consulting (AWS, Azure, Google Cloud architecture)
- Network design and virtualization
- Data backup and disaster recovery
- IT strategy and digital transformation advisory
Some agencies also offer hardware procurement or staff augmentation for specialized projects.
Pricing depends on scope, complexity, and geography. Clutch data shows:
- Hourly rates: $75–$200 for on-shore talent; $25–$75 for offshore teams
- Managed service retainers: $1,000–$10,000+ per month, based on user count and SLA levels
- Project-based engagements (e.g., cloud migration): $10,000–$250,000+
Always request a detailed statement of work that ties milestones to costs.
Start by mapping your pain points, such as security gaps, legacy systems, scalability needs, and short-listing vendors with matching expertise. Review Clutch profiles for certifications (e.g., Microsoft Partner, SOC 2), industries served, and real-world results. Schedule discovery calls, verify cultural fit, and ask for client references who faced similar challenges. Finally, compare proposals for transparency in pricing, metrics, and SLAs.
Be cautious if a provider showcases any of these:
- Guarantees 100% uptime” without clear contingencies
- Can’t explain their security posture or compliance framework
- Offers one-size-fits-all packages with no customization
- Provides vague timelines or refuses to document responsibilities
- Has limited or unverifiable client feedback
Lack of transparency usually signals larger operational issues.
These are some of the key questions you should ask before hiring an IT services provider:
- What certifications do your engineers hold?
- How do you monitor and report on system health and security incidents?
- Can you share case studies relevant to our industry and tech stack?
- What is your average response and resolution time for critical tickets?
- How do you handle onboarding, knowledge transfer, and documentation?
- Will we retain ownership of all data, configurations, and cloud accounts?
Engaging in a detailed Q&A session helps ensure expectations are aligned before you sign the contract.