Brights

BACKGROUND

Please describe your company and position.

I am the CEO of BiLingoPlus LSP

Describe what your company does in a single sentence.

BiLingoPlus is an international translation and localization company dedicated to overcoming cultural barriers that grow business in the global market

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Аutomate the estimation of translation costs
• Create a system that could automatically select the most qualified translators for each project based on their skills and expertise
• Integrate with CAT tools to enhance the overall efficiency of our translation process

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Brights were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Brights developed an AI-powered cost estimation system to estimate translation costs accurately and quickly. This system integrated seamlessly with our existing workflows, providing precise cost estimates and saving significant time. Their team implemented an advanced system that automatically selects the most qualified translators for each project. 
This system uses AI algorithms to match projects with translators based on their proficiency, expertise, and past performance, ensuring high-quality translations. Brights integrated our processes with industry-standard Computer-Assisted Translation (CAT) tools to enhance translation efficiency. This integration improved the consistency and speed of our translation projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a significant reduction in the time needed to generate cost estimates which also became a great tool for our acquisition channels. The automated system for selecting translators accurately matched the best translators to each project, leading to higher quality translations with fewer revisions. 
The integration with CAT tools made our translation process faster and more consistent, which greatly improved our overall turnaround times. Automation of many manual tasks allowed our team to focus more on strategic work, boosting our productivity. Within the first month, most of our team members were using the new systems regularly, and the feedback was overwhelmingly positive, praising the ease of use and efficiency improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Brights demonstrated a highly systematic approach to project management. They used various communication tools, such as Slack, Google Meet, and JIRA, to keep us in constant contact and informed about the project's progress. Their project management was efficient and organized, ensuring that all deliverables were provided on time. 
They exceeded my expectations by promptly responding to our inquiries and resolving any issues that arose. I never had to wait more than 24 hours for a response, which made the collaboration smooth and stress-free. Their proactive communication and dedication to meeting our needs were truly impressive.

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Brights is their overall approach. The team is friendly and professional, always delivering top-notch solutions. They go above and beyond by offering valuable advice and guidance to ensure the best results. Their passion, experience, personalized touch, and strong work ethic make them a go-to partner for us. Plus, they produced incredibly reliable code, showcasing their technical strength and commitment to quality.

Are there any areas for improvement or something Brights could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the Marketingmanager of Spendbase

Describe what your company does in a single sentence.

The ultimate solution for tracking, optimizing, and reducing software costs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• We hired Brights to improve the tool's functionality, expanding it with additional report generation features.

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a specific idea that we wanted to implement. Our cooperation included the development of a comprehensive system of analytical reports and dashboards. These reports might provide maximum flexibility and customization, as well as, show real-time spending, help forecast costs, segment users, and even create analytics in the form of heat maps.

All of these activities are aimed at creating an effective analytics system that provides users with information to make informed decisions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the most important measures of success for the Brights team is how users react to our updates with these reports. And as long as we see positive feedback and increased user satisfaction, we consider this cooperation effective.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We mainly kept in touch via Google Meet, email, and Slack.

The Brights team was in constant communication with us and responded to our requests and improvements quite quickly and professionally. They held weekly meetings to provide us with updates on the progress of the tasks. 

Communication was transparent and open, which allowed them to complete the project on time. 

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Brights team is about professionalism and commitment, which they have demonstrated from the beginning. The strength of the company is having a very talented team, which allows them to offer a wide range of skills, adapting them to specific needs. 

I was impressed with their open communication and responsible approach to work. They were constantly in touch and worked hard to solve problems if they arose. 

Are there any areas for improvement or something Brights could have done differently?

They were easy to work with, so we were pleased with the results.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of ZephyrTech Solutions

Describe what your company does in a single sentence.

We are a cutting-edge technology firm dedicated to revolutionizing the way businesses operate. Specializing in innovative software development, artificial intelligence, and data analytics, we empower our clients to stay ahead in a rapidly evolving digital landscape. With a team of visionary engineers and strategists, we craft bespoke solutions tailored to each client's unique needs, ensuring seamless integration and measurable results. At ZephyrTech, we don't just adapt to change – we drive it.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?
We hired Brights to achieve specific goals: develop a user-friendly mobile app, optimize our website for better performance and SEO, and enhance cybersecurity measures to protect our assets and customer data.

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Brights were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Brights includes: Developing a user-friendly mobile app for iOS and Android. Optimizing website performance and user experience. Enhancing SEO strategies for improved visibility. Implementing cybersecurity measures for data protection. Key deliverables: Fully functional mobile app Optimized website Improved SEO ranking Enhanced cybersecurity measures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes from the project with Brights include: Increased mobile app downloads and usage. Improved website metrics such as page speed and bounce rate. Higher search engine ranking and increased organic traffic. Decreased security threats and successful prevention of breaches. These outcomes demonstrate significant progress and success in meeting our project objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Brights demonstrated exemplary project management throughout our collaboration. They consistently delivered items on time, meeting milestones and deadlines as outlined in the project plan. Their proactive approach and effective communication ensured that any issues or concerns were promptly addressed, minimizing delays and keeping the project on track. 
In terms of responsiveness, Brights was highly attentive to our needs and requirements. They maintained open lines of communication, regularly providing updates on project progress and promptly addressing any questions or requests for clarification. Their willingness to accommodate changes and adapt to evolving priorities contributed to a smooth and efficient project execution. 
Overall, Brights' project management approach was characterized by professionalism, reliability, and responsiveness, making them a valuable partner in achieving our project goals.

What was your primary form of communication with Brights?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about Brights was their ability to consistently deliver high-quality results while maintaining a strong focus on client satisfaction. Their commitment to understanding our specific needs and tailoring solutions accordingly set them apart. 
Additionally, their proactive approach to problem-solving and willingness to go above and beyond expectations showcased their dedication to excellence. Overall, Brights' combination of technical expertise, effective communication, and customer-centric approach made them a truly standout partner in our project.

Are there any areas for improvement or something Brights could have done differently?

Certainly! Brights impressed us in numerous ways throughout our collaboration. Their technical expertise, combined with their commitment to understanding our needs, resulted in the delivery of high-quality solutions tailored to our requirements. We particularly appreciated their proactive approach to problem-solving, which ensured that any challenges were swiftly addressed, keeping the project on track. 
Moreover, their clear communication and responsiveness made us feel supported and informed every step of the way. Overall, Brights' dedication to excellence and client satisfaction made them a standout partner, and we look forward to the opportunity to work with them again in the future.

BACKGROUND

Please describe your company and position.

I am the Project/product manager

Describe what your company does in a single sentence.

We are online store of face, hair and body care cosmetics in Ukraine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Brights to accomplish?

• Create a quick and convenient to buy beauty products website
• Create a flexible CMS for managing different process inside
• Create a Telegram bot as an additional product - tool for notifying our users and support

SOLUTION

How did you find Brights?

Online Search

Why did you select Brights over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Brights were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oh, there was a lot of work. The hardest ones were the next: 

1. to make a convenient filtering according to various parameters for catalog (about 3,000 products with various options); 
2. to make the client's own account with the possibility of viewing all the entered order's details, including order receipt and tracking order status
3. to create the application form for getting recommendations about individual beauty care; display the prepared "beauty routine" by specialistes
4. to connect various payment methods (Payment by card/Google Pay/Apple Pay/payment in installments from different banks) 
5. to make convenient functionality for creating visually beautiful and interesting articles on our online-magazine; 
6. full orders and products synchronization between the site and the stock system; 
7. make a very developed and flexible CMS, which includes a lot of automation for working with products, orders, and packing orders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• successful launch before Black Friday
• low % of critical bugs, it was good tested before launching 
• good indicators of website optimization on google page speed - even in sharp increases in traffic 
• the site works stable 
• we're growing - orders, clients, profits;)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

To make a great, flexible and convenient e-commerce - is a really difficult work. A lot of team's calls, discussions, changes, challenges. Sure, not everything goes perfect from both sides while you are building such platform but these guys are very responsible. They are always open to discuss, admit mistakes, help, join the best specialists to the team, to make our wishes real. We are completely satisfied with the management We're still working and creating new and new parts for the website.☺️

What was your primary form of communication with Brights?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were always open to discussing all our crazy ideas. We have never yet received “this is impossible”, we always find options to implement your ideas.

Are there any areas for improvement or something Brights could have done differently?

not sure if I know what to recommend:)

BACKGROUND

Please describe your company and your position there.

Managing Partner at DIEVO agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We needed development for a website for integration of the services.

What were your goals for this project?

Our goal was to develop a user friendly & concise website for ordering goods. It's called Baby.huggies.

SOLUTION

How did you select this vendor?

By recommendations

Describe the project and the services they provided in detail.

Brights provided development work. Аt the end of the project provided technical support.

What was the team composition?

Two backend developers, one front-end developers, QA specialist, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Customers were satisfied with the website, as the user could easily find and order the right product.

How was project management arranged and how effective was it?

Project management was very good. Their team regularly complied with well ahead of time. Showed quick response to unexpected questions. We communicated exclusively with Skype, email. The team has also shown a great work.

What did you find most impressive about this company?

All tasks were closed on time. They are open to sharing ideas and discussing alternative solutions.

Are there any areas for improvement?

Completely satisfied with the work.

BACKGROUND

Please describe your company and your position there.

I’m the marketing manager of an international startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We needed design and development services for an Android app, as well as development and consulting support for the corresponding website.

What were your goals for this project?

We wanted an interactive and user-friendly site to support our partners and customers.

SOLUTION

How did you select this vendor?

We found them through a referral.

Can you go into detail about the services they provided and the scope of the project?

Brights developed the Android app based on the existing iOS model. They also designed the UX/UI and recommended new B2C features.

What was the team composition?

The team included one designer, two developers, one QA specialist, and one project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Brights created a stylish and trendy app that resulted in several downloads and an increasingly higher user retention rate. The team’s collaborative approach and effective workflows created a positive experience for our team.

How was project management arranged and how effective was it?

In addition to a great product, they provided 24/7 technical support and professional consulting.

What did you find most impressive about this company?

They provide marketing and business services consulting, as well as development services.

Are there any areas where they can improve?

We were completely satisfied with their work.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of software development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We wanted someone to develop our website as well as handle some tasks for a client.

What were your goals for this project?

We already had a design but needed high-quality code to implement it.

SOLUTION

How did you select this vendor?

Someone in my network recommended them.

Can you go into detail about the services they provided and the scope of the project?

Brights provided frontend development and as well as a few backend tasks. They also handled testing.

What was the team composition?

The team consisted of two developers, a QA engineer, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We needed to begin the project quickly and Brights set up a team in just one week. They helped launch our website on time.

How was project management arranged and how effective was it?

Their team worked hard to meet deadlines, and I could always reach the project manager for questions and updates.

What did you find most impressive about this company?

They’re ready to work, whether or not you have pre-existing designs, and will deliver high-quality code quickly.

Are there any areas where they can improve?

I was totally satisfied with their work. The only one thing they could improve is their entire team’s knowledge of English.

BACKGROUND

Please describe your company and your position there.

I’m a Systems Engineer for CPA Canada, an accounting firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We were looking for someone to design and develop an internal CRM system for our company.

What were your goals for this project?

We wanted a simple CRM system, for internal use, that would be suitable for most of the employees It needed to monitor KPIs and tasks, create teams, and track clients.

SOLUTION

How did you select this vendor?

They were recommended to us.

Can you go into detail about the services they provided and the scope of the project?

Brights designed the UI and UX and handled frontend development.

What was the team composition?

We worked with a designer, two developers, a QA specialist, and a project manager. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Brights helped us create a complex, yet at the same time simple, internal CRM system in a short time period

How was project management arranged and how effective was it?

They were professional and effective thanks to frequent conference calls.

What did you find most impressive about this company?

The company delivers professional results, that meet specifications, for a reasonable price.

Are there any areas where they can improve?

I am totally satisfied with their work

BACKGROUND

Please describe your company and your position there.

I’m the managing partner of BeautyHUB.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We needed to develop the website to include blog posts as well as develop and integrate booking platforms and an internal CRM to control employee performance and gather relevant statistics.

What were your goals for this project?

We wanted to create a universal website that would help clients find an answer to their questions.

SOLUTION

How did you select this vendor?

My partner recommended Brights as an experienced company.

Can you go into detail about the services they provided and the scope of the project?

Brights provided UI/UX design and development work.

What was the team composition?

The team consisted of two designers, two backend developers, two frontend developers, a QA specialist, and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Since we launched the website, we’ve gathered our audience’s attention and can reach more beauty salons to partner with.

How was project management arranged and how effective was it?

Their project manager took the lead and organized meetings with the team. We had status meetings with the whole team every day where we discussed updates and daily plans.

What did you find most impressive about this company?

They took care of the project as if it was their own. They’re a team of professionals with knowledge of the latest trends in technology.

Are there any areas where they can improve?

I was totally satisfied with their work.

BACKGROUND

Please describe your company and your position there.

I am a Business Intelligence Manager at Phillip Morris International.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brights?

We needed to develop a CRM analytics portal to track our employee’s KPIs.

What were your goals for this project?

We wanted to create an interactive, online portal, with analytical data, to help employees track their performance.

SOLUTION

How did you select this vendor?

Brights won the tender we issued.

Can you go into detail about the services they provided and the scope of the project?

Brights designed the UI and UX, and handled frontend development.

What was the team composition?

We had a project manager, two designers, two backend developers, two frontend developers, and a QA resource.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The analytical CRM tool helped us set and manage goals and tasks, as well as track KPIs.

How was project management arranged and how effective was it?

I communicated with the project manager, who was responsible for documentation and team-wide communication. We also had status meetings every day, with the entire team, to discuss plans and completed tasks.

What did you find most impressive about this company?

They are open to sharing ideas and discussing alternative solutions. They are also flexible in switching from one concept to another.

Are there any areas where they can improve?

There’s nothing to improve; we’re totally satisfied with the project.