Top Call Center Services & Voice Services in Bogota
30 Companies
3 Leaders 15 Contenders
List of the Top Bogota Call Center Companies & Voice Services
Sponsored
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
AccessibleUnique expertiseProactiveReliable -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
TimelyGreat teamVery responsiveTeam players -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
High-quality workTeam playersProfessionalUnique expertise -
TDCX
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$100,000+Undisclosed10,000+Bogotá, ColombiaServices provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
Well-organized projectsTransparentInnovativeReliable -
$10,000+$50 - $99 / hr10 - 49Bogotá, Colombia
Services provided
30% Recruitment Process Outsourcing20% IT Staff Augmentation15% HR Outsourcing +3 services15% Sales Outsourcing10% Custom Software Development10% Marketing StrategyParrolabs provides a range of services including web and mobile app development, social media management, and SEO optimization. Overall feedback highlights their high-quality, reliable work, responsiveness, and seamless integration with client teams. Clients consistently praise Parrolabs for their collaborative approach, technical expertise, and commitment to meeting deadlines and addressing issues promptly.
ProactiveHard workingHigh-quality workCommunicative -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
Well-organized projectsHigh-quality workReviewed 6 times in the past 6 monthsGreat project management -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
Unique expertise1 review mentions Call Center ServicesHard workingTeam players -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
Unique expertiseHigh-quality workKnowledgeableDedicated -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingOutPLEX provides inbound order handling and customer inquiry services, primarily for online retailers. Reviews indicate that OutPLEX excels in service levels and cost efficiency, with notable strengths in project management and responsiveness. Clients appreciate the company's alignment in values and effective leadership, though some suggest occasional onsite meetings for enhanced collaboration.
Very responsiveGreat project management5.0 out of 5.0 rating for cost -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
30% Call Center Services30% Customer Service Outsourcing10% BI & Big Data Consulting & SI +3 services10% Back Office Outsourcing10% Cybersecurity10% IT Managed ServicesBPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+Bogotá, Colombia
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +1 service11% Sales OutsourcingContact Point 360 is a Mississauga, Canada-based telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
50% Call Center Services50% OtherCallzilla is a call center company. Their midsize team is in Miramar, Florida and Bogotá, Colombia. Their team offers Call Center Services.
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Undisclosed< $25 / hr50 - 249Zagreb, Croatia
Services provided
15% Call Center Services31% Customer Service Outsourcing20% Back Office Outsourcing +11 services10% Direct Marketing5% Advertising5% CRM Consulting and SI5% Market Research2% Ecommerce Marketing2% Staffing1% Compliance Consulting1% Demand Generation Marketing1% ERP Consulting and SI1% Procurement Support1% SMS MarketingSignifico offers a comprehensive range of Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Clients highlight Significo's reliability, expertise, and ability to meet deadlines, noting significant improvements in customer satisfaction and operational efficiency. The company's commitment to quality and value is consistently praised across reviews.
ReliableUnique expertise5.0 out of 5.0 rating for costGreat project management -
$1,000+< $25 / hr250 - 999București, Romania
Services provided
50% Call Center Services20% Back Office Outsourcing20% CRM Consulting and SI +1 service10% Customer Service OutsourcingValoris Center, specializing in Contact Center Services, provides a comprehensive array of services, including Customer Support, Inbound and Outbound Call Center, and Telemarketing Services. Across various reviews, clients commend the company for its professionalism, flexibility, and proactive approach. Although some feedback highlights high personnel turnover, Valoris is generally praised for delivering results on time, adapting to client needs, and maintaining strong communication.
FlexibleProactiveEfficientExperienced -
TDCX
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$100,000+Undisclosed10,000+SingaporeServices provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
Well-organized projectsTransparentInnovativeReliable -
$1,000+$25 - $49 / hr50 - 249Bogotá, Colombia
Services provided
35% Call Center Services35% Back Office Outsourcing30% Customer Service OutsourcingBKPO is an answering service company. The firm is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
100% Call Center ServicesViapin Colombia SAS, an answering service company, is located in Bogotá, Colombia. They specialize in Call Center Services and were established in 2004.
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$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
High-quality workCommunicativeExperiencedExceeds expectations -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
60% Call Center Services40% OtherKolvoz SAS is a call center company. Headquartered in Bogotá, Colombia, their team focuses on Call Center Services.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
100% Call Center ServicesDatascoring De Colombia, an answering service, is based in Bogotá, Colombia. Established in 1996, the team specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
70% Call Center Services30% AccountingCOS Colombian Outsourcing Solutions is a phone answering service. Located in Bogotá, Colombia, their team offers Call Center Services and Accounting.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
80% Call Center Services20% Customer Service OutsourcingArcos Soluciones Tecnologicas SAS is a call center headquartered in Bogotá, Colombia. They specialize in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
100% Call Center ServicesEstablished in 2012, Recovery & Services is a midsize Bogotá, Colombia-based telephone answering service. Their team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
60% Call Center Services20% Cloud Consulting & SI20% Other MarketingCellvoz Cloud Services is an answering service company. Their small team is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Other Marketing.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
100% Call Center ServicesCollect Center is an answering service company located in Panamá, Panama and Bogotá, Colombia. They provide Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
24% Call Center Services13% Back Office Outsourcing13% Customer Service Outsourcing +4 services13% HR Outsourcing13% Staffing12% HR Consulting12% RecruitingOutsourcing S.A Oficial is a phone answering service. They are headquartered in Bogotá, Colombia. Their team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Bogotá, Colombia
Services provided
40% Email Marketing30% CRM Consulting and SI20% Sales Outsourcing +1 service10% Low/No Code DevelopmentCRM Advisors offers consulting services to enhance cold email outreach strategies, leveraging AI tools for massive personalization to improve engagement and response rates. The feedback highlights their proficiency in cold outreach and responsive project management, resulting in successful outcomes like increased reply rates and meetings set. The overall experience was positive, with a suggestion for additional training on maintaining personalization in future campaigns.
PersonableTimelyUnderstands the needs of their clients5.0 out of 5.0 rating for cost -
UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
17% Call Center Services35% Sales Outsourcing30% Digital Strategy +1 service18% Customer Service OutsourcingSmall Sales Outsourcing company BlueMarketing, is located in Bogotá, Colombia. Their services include Sales Outsourcing and Digital Strategy.
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$5,000+$100 - $149 / hr50 - 249Bogotá, Colombia
Services provided
30% Call Center Services40% Branding30% E-Commerce DevelopmentIndexcol, a branding agency, is located in Bogotá, Colombia. Launched in 1995, the team provides Branding and Call Center Services.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
25% Call Center Services25% Recruiting25% Recruitment Process Outsourcing +1 service25% StaffingVinali Group is an answering service. Their midsize team is in Bogotá, Colombia. Their services include Call Center Services and Staffing.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
20% Branding20% Sales Outsourcing10% Advertising +5 services10% Digital Strategy10% Market Research10% Marketing Strategy10% Public Relations10% Social Media MarketingTXT Agencia Transmedia is a branding agency. They are located in Bogotá, Colombia, and their services include Branding and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Bogotá, Colombia
Services provided
20% Call Center Services25% Digital Strategy25% Web Development +2 services20% Customer Service Outsourcing10% Back Office OutsourcingTeledisca is a Digital Strategy company. Founded in 2016, the agency is located in Bogotá, Colombia. Their team offers Digital Strategy and Web Development.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
60% Call Center Services40% SMS MarketingSaem Colombia is a small answering service company located in Bogotá, Colombia. Their services include Call Center Services and SMS Marketing.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
70% Call Center Services30% Finance & Accounting Outsourcing (FAO)Established in 2003, DYALOGO is a call center service. The team offers Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
Services provided
100% Call Center ServicesSmall call center company CONTACT CENTER GROUP S.A.S, is headquartered in Bogotá, Colombia. The team offers Call Center Services.
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UndisclosedUndisclosed250 - 999Bogotá, Colombia
Services provided
50% Call Center Services50% OtherAltycom BPO is a phone answering service located in Bogotá, Colombia. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
50% Call Center Services50% OtherSerficob B.P.O S.A.S is an answering service company. Their small team is headquartered in Bogotá, Colombia. Their team provides Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
10% Call Center Services20% BI & Big Data Consulting & SI20% Business Consulting +3 services20% Cybersecurity20% IoT Development10% Customer Service OutsourcingGrupo CMC is a business intelligence company. Headquartered in Bogotá, Colombia, the firm was launched in 1993. Their team focuses on BI & big data consulting & SI and Cybersecurity.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
Services provided
60% Customer Service Outsourcing20% Email Marketing20% Sales OutsourcingYES CONTACT & BPO SAS is a Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Email Marketing and is in Bogotá, Colombia.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Bogota Call Center Companies & Voice Services
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$100,000+Undisclosed10,000+Bogotá, Colombia
Ability to deliver
30.6/40.017/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$10,000+$50 - $99 / hr10 - 49Bogotá, Colombia
Ability to deliver
32.1/40.017/20 Reviews8.1/10 Clients & Experience7/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
21.9/40.016.4/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
12.6/40.00/20 Reviews6.9/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed10,000+Bogotá, Colombia
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
41% Call Center Services11% Sales Outsourcing48% Other -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr50 - 249Bogotá, Colombia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed50 - 249Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
24% Call Center Services76% Other -
$1,000+< $25 / hr2 - 9Bogotá, Colombia
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other