Top Call Center Services & Voice Services in China
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$1,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
See all 74 projectsSupportYourApp specializes in Contact Center Services, offering 24/7 customer support, multilingual communication, and scalable solutions. Reviewers consistently highlight their flexibility, professional communication, and ability to meet clients’ operational needs. Approximately 90% of reviews praise their responsiveness and dedication, with many emphasizing their effective project management and commitment to improving customer care services.
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$100,000+Undisclosed10,000+Beijing, China
Services provided
See all 12 projectsTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
See all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
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Featured
What are Featured Providers?
$5,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
$1,000+< $25 / hr250 - 999Serves ChinaServices provided
See all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
$1,000+< $25 / hr50 - 249Serves ChinaServices provided
See all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
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$5,000+$25 - $49 / hr50 - 249Tianjin, China
Services provided
See all 4 projectsDevott Co., Ltd. is a consulting firm offering services in industry research, market analysis, and strategic planning, primarily within the Chinese market. Feedback from their clients is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, dedication, and impactful industry knowledge. Clients specifically praise their cooperative and responsible approach and the high quality of in-country assistance.
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UndisclosedUndisclosed10 - 49Beijing, China
Services provided
See all 1 projectsShandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting specializes in providing Contact Center Services, with a strong focus on Customer Support Services and Call Handling. Their services have resulted in increased customer satisfaction and connection rates, with 95% of reviews indicating high performance and successful collaboration. However, timeliness in recruitment was noted as an area for improvement.
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UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
See all 1 projectsGrow Force Technology Co., Ltd. is a comprehensive Internet service provider offering website construction, Google promotion, and email creation services. The company received overwhelmingly positive feedback, with praise for their professionalism and effective project management. Approximately 100% of reviewers highlighted their exceptional customer service and proactive communication.
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$1,000+< $25 / hr50 - 249Hefei Shi, China
Services provided
See all 1 projectsHefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.
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UndisclosedUndisclosed250 - 999Shen Zhen Shi, China
Services provided
Emmiol is a Sales Outsourcing company. They offer Sales Outsourcing and are headquartered in Shen Zhen Shi, China.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr250 - 999Serves ChinaServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
$1,000+$25 - $49 / hr50 - 249Serves ChinaServices provided
See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
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$1,000+< $25 / hr250 - 999Shen Zhen Shi, China
Services provided
Leadtek Display is a Product Design company. Their midsize team of employees is in Shenzhen, China and Shen Zhen Shi, China. Their team offers Product Design and Contract Manufacturing.
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$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
Services provided
China Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves ChinaServices provided
See all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
$10,000+< $25 / hr50 - 249Serves ChinaServices provided
See all 229 projectsBelkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.
$1,000+< $25 / hr50 - 249Serves ChinaServices provided
See all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
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$5,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Services provided
M&Y Global Services is a call center service. They were established in 2001, and their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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$5,000+$25 - $49 / hr250 - 999Shanghai, China
Services provided
Founded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+Chengdu, China
Services provided
Qin Finance Technology Co., Ltd. Is a large Chengdu, China-based call center. The team offers Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249He Fei Shi, China
Services provided
Anhui Dic Shujin Technology Co., Ltd. Is a call center service. They focus on Call Center Services and BI & big data consulting & SI and were established in 2017.
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UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
Datang Information Service Technology Co., Ltd. Is a big data analytics company. The company is in Beijing, China. Their services include BI & big data consulting & SI and Call Center Services.
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UndisclosedUndisclosed50 - 249Han Dan Shi, China
Services provided
Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd. Is a telephone answering service and Customer Service Outsourcing company. Their services include Call Center Services.
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UndisclosedUndisclosed10,000+Su Zhou Shi, China
Services provided
HumanPool (Suzhou) Human Resources Co., Ltd. Is a large Su Zhou Shi, China-based telephone answering service. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Hefei Shi, China
Services provided
Anhui Shengtang Service Outsourcing Co., Ltd. Is a large answering service. Launched in 2004, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Hangzhou, China
Services provided
Sunyard (Hangzhou) Computer Services Co., Ltd. Is a Customer Service Outsourcing company. The Hangzhou, China-based team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Su Qian Shi, China
Services provided
Jiangsu Surebon Service Outsourcing Group Co., Ltd. Is a midsize telephone answering service. Established in 2008, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Shanghai, China
Services provided
Launched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize.
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UndisclosedUndisclosed250 - 999Tianjin, China
Services provided
Headquartered in Tianjin, China, Transcosmos Information Creative (China) Co., Ltd. Is a web design company. The team specializes in Web Design and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Wu Hu Shi, China
Services provided
See all 2 projectsAnhui Ranhe Information Technology Co., Ltd. offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The reviews highlight their efficient communication, professional resource supply, and impressive response to service requirements, emphasizing their ability to deliver high-quality solutions and effective project management.
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UndisclosedUndisclosed2 - 9Shen Zhen Shi, China
Services provided
Yinyan Technology Services Group Co., Ltd. Is a call center and Back Office Outsourcing company. Their team is in Shen Zhen Shi, China and offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Beijing, China
Services provided
Beijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents.
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$1,000+< $25 / hr10 - 49Hangzhou Shi, China
Services provided
Yunpian is a phone answering service. They are in Hangzhou Shi, China and Shanghai, China and have small team. They focus on Call Center Services.
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UndisclosedUndisclosed50 - 249Nanchang Shi, China
Services provided
Launched in 2020, Localizationline Solutions Co is a Translation company. The team specializes in Translation and Transcription and is headquartered in Nanchang Shi, China.
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UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
Founded in 2006, Beijing Interactive CRM Technology Limited is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Ji Nan Shi, China
Services provided
Goitsys Technology (Jinan) Co., Ltd. Is a telephone answering service founded in 2005. Based in Ji Nan Shi, China, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Shanghai, China
Services provided
AGE Outsourcing Services (Shanghai) Co., Ltd., an answering service, was launched in 2005. The agency offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Wu Xi Shi, China
Services provided
Wuxi OneOne Service Outsourcing Co., Ltd. Is a call center service. Based in Wu Xi Shi, China, the firm was established in 2012. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Fu Zhou Shi, China
Services provided
Fujian Rongyin Information Technology Service Co., Ltd. Is a phone answering service. Located in Fu Zhou Shi, China, the firm focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Guang Zhou Shi, China
Services provided
Saint World (Guangdong) Enterprise Service Outsourcing Co., Ltd. Is a small Guang Zhou Shi, China-based call center service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
Shanghai Nanfang Xundian Communication Technology Co., Ltd., a Customer Service Outsourcing company, provide Customer Service Outsourcing and Back Office Outsourcing. They were established in 2002.
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UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
Launched in 2012, CGP Shanghai is a midsize IT staff augmentation company. Their team specializes in IT staff augmentation and other IT consulting and SI.
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UndisclosedUndisclosed2 - 9Shenzhen Shi, China
Services provided
Located in Shenzhen Shi, China, Shenzhen 1011 Communication Technology Co., Ltd. Is a cloud consulting & SI company. Their services include cloud consulting & SI and Artificial Intelligence.
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$1,000+$25 - $49 / hr50 - 249Beijing, China
Services provided
Established in 2009, Cloopen is a midsize Beijing, China-based answering service. Their team specializes in Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Suzhou Shi, China
Services provided
Virtual Era Financial Service (Suzhou) Co., Ltd., a software development firm, is headquartered in Suzhou Shi, China. The team offers Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Jia Xing Shi, China
Services provided
Zhejiang Unicall Information Technology Service Co., Ltd. Is a small Jia Xing Shi, China-based IT strategy consulting company. The team specializes in IT strategy consulting and CRM consulting and
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$1,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Services provided
Beijing 95teleweb Information Co., Ltd. Is a branding firm. Their large team is headquartered in Beijing, China. Their services include Branding and Application Testing.
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UndisclosedUndisclosed10 - 49Da Lian Shi, China
Services provided
MOSHIMOSHI HOTLINE DALIAN, INC. Is a Back Office Outsourcing company. They focus on Back Office Outsourcing and HR Outsourcing and were launched in 2012.
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$10,000+$150 - $199 / hr2 - 9Shanghai 200030, China
Services provided
Located in Shanghai 200030, China, ChatterBox Research Planners is a small telephone answering service. Their services include Call Center Services and HR Consulting.
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UndisclosedUndisclosed10 - 49Shenzhen Shi, China
Services provided
Toplingual Service is a small Translation company located in Shenzhen Shi, China. Their services include Translation and Call Center Services.
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UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
Established in 2009, Enigma Consulting Group is a midsize Sales Outsourcing company headquartered in Shanghai, China. Their team provides Sales Outsourcing and Executive Search.
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$5,000+$100 - $149 / hr10 - 49Beijing, China
Services provided
Trio.ai is an artificial intelligence company. Based in Beijing, China, their small team offers Artificial Intelligence and Call Center Services. The company was established in 2016.
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$5,000+$100 - $149 / hr50 - 249Shanghai, China
Services provided
Millennium Technology Services is a midsize IT managed services company in San Francisco, California and Singapore, Singapore. Their services include IT managed services and IT staff augmentation.
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$5,000+< $25 / hr1,000 - 9,999Beijing , China
Services provided
Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed10,000+Montréal, Canada
Services provided
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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List of the Top 5 China Call Center Companies & Voice Services
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$25 - $49 / hr50 - 249Tianjin, China
Ability to deliver
31.5/40.016.2/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Hefei Shi, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed250 - 999Shen Zhen Shi, China
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr250 - 999Shen Zhen Shi, China
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
$5,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$25 - $49 / hr250 - 999Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed10,000+Chengdu, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed50 - 249He Fei Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed50 - 249Han Dan Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10,000+Su Zhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$100,000+Undisclosed10,000+Beijing, China
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Hefei Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed1,000 - 9,999Hangzhou, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
19% Call Center Services81% Other -
UndisclosedUndisclosed250 - 999Su Qian Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed250 - 999Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
