Top Call Center Services & Voice Services in China
5 Leaders 15 Contenders
50 Companies
List of the Top China Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves ChinaServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Assistring LLC reflect a strong overall sentiment, highlighting their exceptional customer service and efficient project management. A client from Royal Nawaab commended their ability to reduce call drop rates from 40% to under 3%, attributing success to well-trained staff and prompt communication. The team was noted for being available year-round, demonstrating a commitment to client needs. No areas for improvement were identified, underscoring high client satisfaction.Was this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
View projects from:
This provider is fluent in 22 languages:
- Arabic
- Dutch
- English
- Finnish
- French
- German
- Hindi
- Italian
- Japanese
- Javanese
- Korean
- Panjabi
This provider is available in 2 time zones:
- Pakistan Lahore Time (PLT)
- Eastern European Time (EET)
Was this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
-
$100,000+Undisclosed10,000+Beijing, China
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Business Consulting10% Content Moderation ServicesSee all 12 projectsTDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.-
Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
Read Full Review -
Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
Read Full Review
Was this helpful?
6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
See All Locations (18)Beijing, China
Building 3, Room 702, 9 Jiaogezhuang Street, Shunyi District
Beijing, China 101316501 - 750
86 10 8045 8888
Was this helpful?
-
-
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% CRM Consulting and SISee all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
Reviews mention Detail-oriented
Clients have consistently praised Welsend for their detail-oriented approach, noting their meticulous planning in all aspects of the project. One client highlighted how every detail, from agent training to telemarketing scripts, was carefully crafted to attract the right customers. Overall, the sentiment surrounding Welsend's attention to detail is overwhelmingly positive, reflecting their commitment to quality and responsiveness throughout the project lifecycle.-
Call Center Services for Telecommunications Company
5.0 Dec 11, 2023Welsend is very detail-oriented and flexible. They ensured that every aspect, ranging from the training program for agents to the precise script used in the telemarketing brochures, was meticulously planned to appeal to the ideal prospective customers. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.
Read Full Review
Was this helpful?
5 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read moreWas this helpful?
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
Read All ReviewsSelect Industry to see insights
Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
-
-
$5,000+$25 - $49 / hr50 - 249Tianjin, China
Services provided
35% Business Consulting30% Sales Outsourcing20% Event Marketing +2 services10% Market Research5% TranslationSee all 4 projectsDevott Co., Ltd. is a consulting firm offering services in industry research, market analysis, and strategic planning, primarily within the Chinese market. Feedback from their clients is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, dedication, and impactful industry knowledge. Clients specifically praise their cooperative and responsible approach and the high quality of in-country assistance.
Reviews mention Knowledgeable
Clients have consistently praised Devott Co., Ltd. for their extensive industry knowledge and high-quality in-country support. One client highlighted their impressive understanding of market dynamics in China, stating, 'the obvious knowledge of the industry' was a standout feature. Another noted the 'amazing' support and sufficient data provided during their engagement. Overall, the sentiment regarding Devott's expertise is overwhelmingly positive, with clients expressing confidence in their ability to deliver satisfactory outcomes.-
China Market Research for Real Estate Advisory Firm
5.0 Apr 27, 2022Besides the obvious knowledge of the industry, the respect that they have shown all my clients is immense.
Read Full Review
Was this helpful?
Industry Experience
Devott Co., Ltd. has received positive feedback across multiple industries, including business services, real estate, and financial services. Clients commend their expertise in market analysis, industry research, and publicity strategies. Reviewers highlight their professionalism and resourcefulness, particularly in aiding firms with market entry and investment decision-making. Overall sentiment is highly favorable, indicating that Devott is a trusted partner for companies seeking insights and support in these sectors.
Read All ReviewsSelect Industry to see insights
Business services Real estate Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Devott Co., Ltd. is noted for providing significant value relative to its costs, with clients expressing satisfaction over the quality of services received for their investments. One client highlighted that a project valued at USD $2 million incurred expenses of only USD $180k, indicating strong cost-effectiveness. Additionally, feedback consistently praises the company's professionalism and dedication, reinforcing the sentiment that their pricing aligns well with the high-quality support and resources provided.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Beijing, China
Services provided
60% Call Center Services20% CRM Consulting and SI10% BI & Big Data Consulting & SI +1 service10% Cloud Consulting & SISee all 1 projectsShandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting specializes in providing Contact Center Services, with a strong focus on Customer Support Services and Call Handling. Their services have resulted in increased customer satisfaction and connection rates, with 95% of reviews indicating high performance and successful collaboration. However, timeliness in recruitment was noted as an area for improvement.
0 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Full-Service BPO Support for Online Insurance Company
4.5 — An online insurance company engaged with Shandong Sunshine IT/Beijing Sunshine Golden Point Consulting to serve as their primary BPO provider for personnel and project management purposes. Read moreWas this helpful?
Industry Experience
Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting has demonstrated expertise primarily in the financial services sector, particularly online insurance. Clients commend their effective full-service outsourcing and strong operational performance, resulting in improved connection and satisfaction rates. The company is recognized for its project management capabilities, though some feedback indicates a need for improved recruitment timeliness. Overall, they are well-suited for clients in the financial services industry seeking reliable, high-impact consulting solutions.
Read All ReviewsSelect Industry to see insights
Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting for their cost-effectiveness, noting that the value received aligns well with the investment made. One client highlighted a significant increase in satisfaction and connection rates, attributing this success to the company's efficient operations and strategic alignment. However, there are suggestions for improvement in the timeliness of recruitment, indicating a need for better management in this area to enhance overall value.Was this helpful?
-
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
25% Call Center Services25% Custom Software Development25% Mobile App Development +1 service25% Web DevelopmentSee all 1 projectsGrow Force Technology Co., Ltd. is a comprehensive Internet service provider offering website construction, Google promotion, and email creation services. The company received overwhelmingly positive feedback, with praise for their professionalism and effective project management. Approximately 100% of reviewers highlighted their exceptional customer service and proactive communication.
Industry Experience
Grow Force Technology Co., Ltd. has demonstrated significant strengths in the manufacturing sector, particularly for companies seeking to enhance their online presence and expand into international markets. Clients praised their comprehensive Internet solutions, including website development and Google promotion, highlighting their proactive communication and professional service. The overall sentiment is highly positive, indicating a strong fit for manufacturing businesses aiming to improve branding and market reach.
Read All ReviewsSelect Industry to see insights
ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Grow Force Technology Co., Ltd.'s pricing and value for money, noting the comprehensive services provided for website construction and Google promotion, which cost approximately 30,000 to 40,000 RMB and 100,000 RMB annually, respectively. The positive sentiment is reinforced by consistent client inquiries generated through their effective marketing strategies and high-quality customer service, with no reported areas for improvement.Was this helpful?
-
$1,000+< $25 / hr50 - 249Hefei Shi, China
Services provided
40% Call Center Services25% Custom Software Development25% IT Managed Services +1 service10% Customer Service OutsourcingSee all 1 projectsHefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.
Industry Experience
Hefei Wisfly Information Technology Co., Ltd. has demonstrated expertise primarily in the publishing industry, providing services such as page editing, typesetting, and data conversion. Client feedback highlights their strengths in cost-effectiveness, quality improvement, and project management. Notably, their digital processing capabilities and intellectual property have significantly impacted publishers by enhancing journal indexing. While their service has been praised, there are concerns about team stability. Overall, they are a strong fit for companies in the publishing sector.
Read All ReviewsSelect Industry to see insights
PublishingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that Hefei Wisfly Information Technology Co., Ltd. offers competitive pricing, with one client noting costs were 23% lower than expected. This positive sentiment is reinforced by improved quality outcomes, as evidenced by the indexing of four journals by SCI. Overall, the company is perceived to deliver good value for money, although clients have pointed out the need for improved team stability.Was this helpful?
-
UndisclosedUndisclosed250 - 999Shen Zhen Shi, China
Services provided
100% Sales OutsourcingEmmiol is a Sales Outsourcing company. They offer Sales Outsourcing and are headquartered in Shen Zhen Shi, China.
Read more -
$1,000+< $25 / hr250 - 999Shen Zhen Shi, China
Services provided
30% Contract Manufacturing30% Product Design20% Product Marketing +1 service20% Sales OutsourcingLeadtek Display is a Product Design company. Their midsize team of employees is in Shenzhen, China and Shen Zhen Shi, China. Their team offers Product Design and Contract Manufacturing.
Read moreSee All Locations (2)Shen Zhen Shi, China
3rd Floor, Building 4, Zhipeng Industrial Park, Fuyuan 1st Road, Heping Village, Baoan District
Shen Zhen Shi, China 518125251 - 300
+86-755-84827079
Was this helpful?
-
UndisclosedUndisclosed2 - 9Guang Zhou Shi, China
Services provided
65% Customer Service Outsourcing35% Sales OutsourcingShipAnt is a Guang Zhou Shi, China-based Customer Service Outsourcing company. They offer Customer Service Outsourcing and Sales Outsourcing.
Read more -
$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingChina Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Hangzhou Shi, China
Services provided
100% Call Center ServicesYunpian is a phone answering service. They are in Hangzhou Shi, China and Shanghai, China and have small team. They focus on Call Center Services.
Read more -
$5,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Services provided
50% Call Center Services30% Finance & Accounting Outsourcing (FAO)20% Business ConsultingM&Y Global Services is a call center service. They were established in 2001, and their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
Read more -
$5,000+$25 - $49 / hr250 - 999Shanghai, China
Services provided
80% Call Center Services20% Customer Service OutsourcingFounded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10,000+Chengdu, China
Services provided
40% Call Center Services25% AI Development25% Business Consulting +1 service10% Customer Service OutsourcingQin Finance Technology Co., Ltd. Is a large Chengdu, China-based call center. The team offers Call Center Services and Artificial Intelligence.
Read more -
UndisclosedUndisclosed50 - 249He Fei Shi, China
Services provided
50% Call Center Services25% BI & Big Data Consulting & SI25% BlockchainAnhui Dic Shujin Technology Co., Ltd. Is a call center service. They focus on Call Center Services and BI & big data consulting & SI and were established in 2017.
Read more -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
25% Call Center Services50% BI & Big Data Consulting & SI25% Back Office OutsourcingDatang Information Service Technology Co., Ltd. Is a big data analytics company. The company is in Beijing, China. Their services include BI & big data consulting & SI and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Han Dan Shi, China
Services provided
50% Call Center Services50% Customer Service OutsourcingHebei ZHIKEYINQIAO Network Information Technology Co., Ltd. Is a telephone answering service and Customer Service Outsourcing company. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed10,000+Su Zhou Shi, China
Services provided
25% Call Center Services25% Back Office Outsourcing25% HR Outsourcing +2 services13% Staffing12% RecruitingHumanPool (Suzhou) Human Resources Co., Ltd. Is a large Su Zhou Shi, China-based telephone answering service. The team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Hefei Shi, China
Services provided
20% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +2 services20% Recruiting20% StaffingAnhui Shengtang Service Outsourcing Co., Ltd. Is a large answering service. Launched in 2004, the team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Hangzhou, China
Services provided
19% Call Center Services31% Customer Service Outsourcing25% Back Office Outsourcing +1 service25% HR ConsultingSunyard (Hangzhou) Computer Services Co., Ltd. Is a Customer Service Outsourcing company. The Hangzhou, China-based team specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Su Qian Shi, China
Services provided
25% Call Center Services25% Back Office Outsourcing10% HR Consulting +4 services10% HR Outsourcing10% Recruiting10% Social Media Marketing10% StaffingJiangsu Surebon Service Outsourcing Group Co., Ltd. Is a midsize telephone answering service. Established in 2008, the team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Shanghai, China
Services provided
25% Call Center Services20% Branding20% UX/UI Design +3 services15% Back Office Outsourcing10% Customer Service Outsourcing10% E-Commerce DevelopmentLaunched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize.
Read more -
UndisclosedUndisclosed250 - 999Tianjin, China
Services provided
25% Call Center Services25% Back Office Outsourcing25% IT Strategy Consulting +1 service25% Web DesignHeadquartered in Tianjin, China, Transcosmos Information Creative (China) Co., Ltd. Is a web design company. The team specializes in Web Design and IT strategy consulting.
Read more -
UndisclosedUndisclosed10 - 49Guang Zhou Shi, China
Services provided
50% Contract Manufacturing20% Product Design20% Sales Outsourcing +1 service10% E-Commerce DevelopmentSNKOO BEAUTY is a Contract Manufacturing company founded in 2010. The team offers Contract Manufacturing and Product Design and is in Guang Zhou Shi, China.
Read more -
UndisclosedUndisclosed2 - 9Wu Hu Shi, China
Services provided
50% Call Center Services50% Back Office OutsourcingSee all 2 projectsAnhui Ranhe Information Technology Co., Ltd. offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The reviews highlight their efficient communication, professional resource supply, and impressive response to service requirements, emphasizing their ability to deliver high-quality solutions and effective project management.
-
UndisclosedUndisclosed2 - 9Shen Zhen Shi, China
Services provided
50% Call Center Services50% Back Office OutsourcingYinyan Technology Services Group Co., Ltd. Is a call center and Back Office Outsourcing company. Their team is in Shen Zhen Shi, China and offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Beijing, China
Services provided
35% Call Center Services35% AI Agents30% AI ConsultingBeijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents.
Read more -
UndisclosedUndisclosed50 - 249Nanchang Shi, China
Services provided
10% Call Center Services50% Translation30% Transcription +1 service10% BI & Big Data Consulting & SILaunched in 2020, Localizationline Solutions Co is a Translation company. The team specializes in Translation and Transcription and is headquartered in Nanchang Shi, China.
Read more -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
15% Call Center Services25% Back Office Outsourcing25% Business Consulting +2 services25% HR Consulting10% Customer Service OutsourcingFounded in 2006, Beijing Interactive CRM Technology Limited is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Ji Nan Shi, China
Services provided
35% Call Center Services35% Finance & Accounting Outsourcing (FAO)30% IT Managed ServicesGoitsys Technology (Jinan) Co., Ltd. Is a telephone answering service founded in 2005. Based in Ji Nan Shi, China, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
Read more -
UndisclosedUndisclosed10 - 49Shanghai, China
Services provided
35% Call Center Services35% Back Office Outsourcing30% HR OutsourcingAGE Outsourcing Services (Shanghai) Co., Ltd., an answering service, was launched in 2005. The agency offers Call Center Services and Back Office Outsourcing.
Read more -
$5,000+$25 - $49 / hr10 - 49Xia Men Shi, China
Services provided
90% Business Consulting10% Sales OutsourcingSeven Color Trading Co LTD is a Business Consulting company. The team is in Xia Men Shi, China and Dubai, United Arab Emirates, and their services include Business Consulting and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Wu Xi Shi, China
Services provided
25% Call Center Services25% Back Office Outsourcing13% HR Outsourcing +3 services13% Staffing12% HR Consulting12% RecruitingWuxi OneOne Service Outsourcing Co., Ltd. Is a call center service. Based in Wu Xi Shi, China, the firm was established in 2012. Their team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Fu Zhou Shi, China
Services provided
25% Call Center Services25% Back Office Outsourcing25% Recruiting +1 service25% StaffingFujian Rongyin Information Technology Service Co., Ltd. Is a phone answering service. Located in Fu Zhou Shi, China, the firm focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Guang Zhou Shi, China
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% HR OutsourcingSaint World (Guangdong) Enterprise Service Outsourcing Co., Ltd. Is a small Guang Zhou Shi, China-based call center service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
20% Call Center Services30% Customer Service Outsourcing25% Back Office Outsourcing +4 services10% Recruiting10% Staffing3% HR Consulting2% HR OutsourcingShanghai Nanfang Xundian Communication Technology Co., Ltd., a Customer Service Outsourcing company, provide Customer Service Outsourcing and Back Office Outsourcing. They were established in 2002.
Read more -
UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
20% Call Center Services25% IT Staff Augmentation25% Other IT Consulting and SI +3 services10% Back Office Outsourcing10% HR Consulting10% RecruitingLaunched in 2012, CGP Shanghai is a midsize IT staff augmentation company. Their team specializes in IT staff augmentation and other IT consulting and SI.
Read more -
UndisclosedUndisclosed2 - 9Shenzhen Shi, China
Services provided
25% Call Center Services25% AI Development25% Cloud Consulting & SI +2 services15% Unified Communications Consulting & SI10% Back Office OutsourcingLocated in Shenzhen Shi, China, Shenzhen 1011 Communication Technology Co., Ltd. Is a cloud consulting & SI company. Their services include cloud consulting & SI and Artificial Intelligence.
Read more -
$1,000+$25 - $49 / hr50 - 249Beijing, China
Services provided
50% Call Center Services30% Cloud Consulting & SI20% BI & Big Data Consulting & SIEstablished in 2009, Cloopen is a midsize Beijing, China-based answering service. Their team specializes in Call Center Services and cloud consulting & SI.
Read more -
UndisclosedUndisclosed10 - 49Suzhou Shi, China
Services provided
15% Call Center Services25% Custom Software Development20% IT Managed Services +3 services20% Mobile App Development10% BI & Big Data Consulting & SI10% Customer Service OutsourcingVirtual Era Financial Service (Suzhou) Co., Ltd., a software development firm, is headquartered in Suzhou Shi, China. The team offers Custom Software Development and IT managed services.
Read more -
UndisclosedUndisclosed10 - 49Jia Xing Shi, China
Services provided
15% Call Center Services25% CRM Consulting and SI25% IT Strategy Consulting +2 services20% Corporate Training & Coaching15% Back Office OutsourcingZhejiang Unicall Information Technology Service Co., Ltd. Is a small Jia Xing Shi, China-based IT strategy consulting company. The team specializes in IT strategy consulting and CRM consulting and
Read more -
$1,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Services provided
20% Call Center Services20% Application Testing20% Branding +2 services20% Data Annotation Services20% StaffingBeijing 95teleweb Information Co., Ltd. Is a branding firm. Their large team is headquartered in Beijing, China. Their services include Branding and Application Testing.
Read more -
UndisclosedUndisclosed10 - 49Da Lian Shi, China
Services provided
30% Call Center Services35% Back Office Outsourcing35% HR OutsourcingMOSHIMOSHI HOTLINE DALIAN, INC. Is a Back Office Outsourcing company. They focus on Back Office Outsourcing and HR Outsourcing and were launched in 2012.
Read more -
$10,000+$150 - $199 / hr2 - 9Shanghai 200030, China
Services provided
30% Call Center Services30% HR Consulting20% Market Research +1 service20% Public RelationsLocated in Shanghai 200030, China, ChatterBox Research Planners is a small telephone answering service. Their services include Call Center Services and HR Consulting.
Read more -
UndisclosedUndisclosed10 - 49Shenzhen Shi, China
Services provided
25% Call Center Services50% Translation25% TranscriptionToplingual Service is a small Translation company located in Shenzhen Shi, China. Their services include Translation and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
20% Event Management20% Executive Search20% Recruiting +2 services20% Recruitment Process Outsourcing20% Sales OutsourcingEstablished in 2009, Enigma Consulting Group is a midsize Sales Outsourcing company headquartered in Shanghai, China. Their team provides Sales Outsourcing and Executive Search.
Read more -
$5,000+$100 - $149 / hr10 - 49Beijing, China
Services provided
20% Call Center Services80% AI DevelopmentTrio.ai is an artificial intelligence company. Based in Beijing, China, their small team offers Artificial Intelligence and Call Center Services. The company was established in 2016.
Read more -
$5,000+$100 - $149 / hr50 - 249Shanghai, China
Services provided
15% Call Center Services45% IT Managed Services40% IT Staff AugmentationMillennium Technology Services is a midsize IT managed services company in San Francisco, California and Singapore, Singapore. Their services include IT managed services and IT staff augmentation.
Read moreSee All Locations (3)Shanghai, China
600 Tianshan Road, Blk 2 Room 27C,
Shanghai, China 2000611
+86.21.5407.6600
Was this helpful?
-
$5,000+< $25 / hr1,000 - 9,999Beijing , China
Services provided
10% Call Center Services45% Back Office Outsourcing25% Transcription +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Beijing , China
Room 703, Taikang Financial Tower, No.38 Dongsanhuan North Road, Chaoyang District,
Beijing , China 10002686.10.6596.0370
Was this helpful?
-
UndisclosedUndisclosed10,000+Su Zhou Shi, China
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Su Zhou Shi, China
China Overseas Fortune Center, Suzhou Industrial Park,
Su Zhou Shi, China 21512110 - 15
Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 China Call Center Companies & Voice Services
-
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$25 - $49 / hr50 - 249Tianjin, China
Ability to deliver
31.5/40.016.2/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Hefei Shi, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed250 - 999Shen Zhen Shi, China
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr250 - 999Shen Zhen Shi, China
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Guang Zhou Shi, China
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr10 - 49Hangzhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$5,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$25 - $49 / hr250 - 999Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed10,000+Chengdu, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed50 - 249He Fei Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed50 - 249Han Dan Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10,000+Su Zhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$100,000+Undisclosed10,000+Beijing, China
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Hefei Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed1,000 - 9,999Hangzhou, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
19% Call Center Services81% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.