Top Call Center Services & Voice Services in China
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
See all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
$5,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$100,000+Undisclosed10,000+Beijing, China
Services provided
See all 12 projectsTDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
See all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
See all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
$1,000+< $25 / hr1,000 - 9,999Serves ChinaServices provided
See all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
$1,000+< $25 / hr250 - 999Serves ChinaServices provided
See all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
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$5,000+$25 - $49 / hr50 - 249Tianjin, China
Services provided
See all 4 projectsDevott Co., Ltd. is a consulting firm offering services in industry research, market analysis, and strategic planning, primarily within the Chinese market. Feedback from their clients is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, dedication, and impactful industry knowledge. Clients specifically praise their cooperative and responsible approach and the high quality of in-country assistance.
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UndisclosedUndisclosed10 - 49Beijing, China
Services provided
See all 1 projectsShandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting specializes in providing Contact Center Services, with a strong focus on Customer Support Services and Call Handling. Their services have resulted in increased customer satisfaction and connection rates, with 95% of reviews indicating high performance and successful collaboration. However, timeliness in recruitment was noted as an area for improvement.
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UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
See all 1 projectsGrow Force Technology Co., Ltd. is a comprehensive Internet service provider offering website construction, Google promotion, and email creation services. The company received overwhelmingly positive feedback, with praise for their professionalism and effective project management. Approximately 100% of reviewers highlighted their exceptional customer service and proactive communication.
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$1,000+< $25 / hr50 - 249Hefei Shi, China
Services provided
See all 1 projectsHefei Wisfly Information Technology Co., Ltd. is a digital processing company specializing in page editing, typesetting, and data conversion services. Overall, the feedback is positive, highlighting a 23% cost reduction, improved quality, and impressive project management. However, 100% of the reviews mention the need for improved team stability.
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UndisclosedUndisclosed250 - 999Shen Zhen Shi, China
Services provided
Emmiol is a Sales Outsourcing company. They offer Sales Outsourcing and are headquartered in Shen Zhen Shi, China.
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Featured
What are Featured Providers?
$1,000+$50 - $99 / hr10 - 49Serves ChinaServices provided
See all 21 projectsVirtual Sales Limited is a telemarketing and contact center service provider specializing in outbound call center services, customer support services, and lead generation. With a focus on booking meetings and increasing client pipelines, they have received 100% positive feedback from clients who appreciate their industry knowledge, timely delivery, and strong communication. Approximately 80% of reviews highlight their impressive project management and strategic alignment with clients' goals.
$1,000+< $25 / hr250 - 999Serves ChinaServices provided
See all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
$1,000+< $25 / hr50 - 249Serves ChinaServices provided
See all 83 projectsA-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.
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$1,000+< $25 / hr250 - 999Shen Zhen Shi, China
Services provided
Leadtek Display is a Product Design company. Their midsize team of employees is in Shenzhen, China and Shen Zhen Shi, China. Their team offers Product Design and Contract Manufacturing.
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UndisclosedUndisclosed2 - 9Guang Zhou Shi, China
Services provided
ShipAnt is a Guang Zhou Shi, China-based Customer Service Outsourcing company. They offer Customer Service Outsourcing and Sales Outsourcing.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves ChinaServices provided
See all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
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$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
Services provided
China Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Hangzhou Shi, China
Services provided
Yunpian is a phone answering service. They are in Hangzhou Shi, China and Shanghai, China and have small team. They focus on Call Center Services.
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$5,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Services provided
M&Y Global Services is a call center service. They were established in 2001, and their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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$5,000+$25 - $49 / hr250 - 999Shanghai, China
Services provided
Founded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+Chengdu, China
Services provided
Qin Finance Technology Co., Ltd. Is a large Chengdu, China-based call center. The team offers Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249He Fei Shi, China
Services provided
Anhui Dic Shujin Technology Co., Ltd. Is a call center service. They focus on Call Center Services and BI & big data consulting & SI and were established in 2017.
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UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
Datang Information Service Technology Co., Ltd. Is a big data analytics company. The company is in Beijing, China. Their services include BI & big data consulting & SI and Call Center Services.
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UndisclosedUndisclosed50 - 249Han Dan Shi, China
Services provided
Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd. Is a telephone answering service and Customer Service Outsourcing company. Their services include Call Center Services.
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UndisclosedUndisclosed10,000+Su Zhou Shi, China
Services provided
HumanPool (Suzhou) Human Resources Co., Ltd. Is a large Su Zhou Shi, China-based telephone answering service. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Hefei Shi, China
Services provided
Anhui Shengtang Service Outsourcing Co., Ltd. Is a large answering service. Launched in 2004, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Hangzhou, China
Services provided
Sunyard (Hangzhou) Computer Services Co., Ltd. Is a Customer Service Outsourcing company. The Hangzhou, China-based team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Su Qian Shi, China
Services provided
Jiangsu Surebon Service Outsourcing Group Co., Ltd. Is a midsize telephone answering service. Established in 2008, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Shanghai, China
Services provided
Launched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize.
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UndisclosedUndisclosed250 - 999Tianjin, China
Services provided
Headquartered in Tianjin, China, Transcosmos Information Creative (China) Co., Ltd. Is a web design company. The team specializes in Web Design and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Guang Zhou Shi, China
Services provided
SNKOO BEAUTY is a Contract Manufacturing company founded in 2010. The team offers Contract Manufacturing and Product Design and is in Guang Zhou Shi, China.
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UndisclosedUndisclosed2 - 9Wu Hu Shi, China
Services provided
See all 2 projectsAnhui Ranhe Information Technology Co., Ltd. offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The reviews highlight their efficient communication, professional resource supply, and impressive response to service requirements, emphasizing their ability to deliver high-quality solutions and effective project management.
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UndisclosedUndisclosed2 - 9Shen Zhen Shi, China
Services provided
Yinyan Technology Services Group Co., Ltd. Is a call center and Back Office Outsourcing company. Their team is in Shen Zhen Shi, China and offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Beijing, China
Services provided
Beijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents.
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UndisclosedUndisclosed50 - 249Nanchang Shi, China
Services provided
Launched in 2020, Localizationline Solutions Co is a Translation company. The team specializes in Translation and Transcription and is headquartered in Nanchang Shi, China.
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UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
Founded in 2006, Beijing Interactive CRM Technology Limited is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Ji Nan Shi, China
Services provided
Goitsys Technology (Jinan) Co., Ltd. Is a telephone answering service founded in 2005. Based in Ji Nan Shi, China, the team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Shanghai, China
Services provided
AGE Outsourcing Services (Shanghai) Co., Ltd., an answering service, was launched in 2005. The agency offers Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Xia Men Shi, China
Services provided
Seven Color Trading Co LTD is a Business Consulting company. The team is in Xia Men Shi, China and Dubai, United Arab Emirates, and their services include Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Wu Xi Shi, China
Services provided
Wuxi OneOne Service Outsourcing Co., Ltd. Is a call center service. Based in Wu Xi Shi, China, the firm was established in 2012. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Fu Zhou Shi, China
Services provided
Fujian Rongyin Information Technology Service Co., Ltd. Is a phone answering service. Located in Fu Zhou Shi, China, the firm focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Guang Zhou Shi, China
Services provided
Saint World (Guangdong) Enterprise Service Outsourcing Co., Ltd. Is a small Guang Zhou Shi, China-based call center service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
Shanghai Nanfang Xundian Communication Technology Co., Ltd., a Customer Service Outsourcing company, provide Customer Service Outsourcing and Back Office Outsourcing. They were established in 2002.
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UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
Launched in 2012, CGP Shanghai is a midsize IT staff augmentation company. Their team specializes in IT staff augmentation and other IT consulting and SI.
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UndisclosedUndisclosed2 - 9Shenzhen Shi, China
Services provided
Located in Shenzhen Shi, China, Shenzhen 1011 Communication Technology Co., Ltd. Is a cloud consulting & SI company. Their services include cloud consulting & SI and Artificial Intelligence.
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$1,000+$25 - $49 / hr50 - 249Beijing, China
Services provided
Established in 2009, Cloopen is a midsize Beijing, China-based answering service. Their team specializes in Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Suzhou Shi, China
Services provided
Virtual Era Financial Service (Suzhou) Co., Ltd., a software development firm, is headquartered in Suzhou Shi, China. The team offers Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49Jia Xing Shi, China
Services provided
Zhejiang Unicall Information Technology Service Co., Ltd. Is a small Jia Xing Shi, China-based IT strategy consulting company. The team specializes in IT strategy consulting and CRM consulting and
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$1,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Services provided
Beijing 95teleweb Information Co., Ltd. Is a branding firm. Their large team is headquartered in Beijing, China. Their services include Branding and Application Testing.
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UndisclosedUndisclosed10 - 49Da Lian Shi, China
Services provided
MOSHIMOSHI HOTLINE DALIAN, INC. Is a Back Office Outsourcing company. They focus on Back Office Outsourcing and HR Outsourcing and were launched in 2012.
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$10,000+$150 - $199 / hr2 - 9Shanghai 200030, China
Services provided
Located in Shanghai 200030, China, ChatterBox Research Planners is a small telephone answering service. Their services include Call Center Services and HR Consulting.
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UndisclosedUndisclosed10 - 49Shenzhen Shi, China
Services provided
Toplingual Service is a small Translation company located in Shenzhen Shi, China. Their services include Translation and Call Center Services.
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UndisclosedUndisclosed50 - 249Shanghai, China
Services provided
Established in 2009, Enigma Consulting Group is a midsize Sales Outsourcing company headquartered in Shanghai, China. Their team provides Sales Outsourcing and Executive Search.
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$5,000+$100 - $149 / hr10 - 49Beijing, China
Services provided
Trio.ai is an artificial intelligence company. Based in Beijing, China, their small team offers Artificial Intelligence and Call Center Services. The company was established in 2016.
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$5,000+$100 - $149 / hr50 - 249Shanghai, China
Services provided
Millennium Technology Services is a midsize IT managed services company in San Francisco, California and Singapore, Singapore. Their services include IT managed services and IT staff augmentation.
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$5,000+< $25 / hr1,000 - 9,999Beijing , China
Services provided
Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed10,000+Su Zhou Shi, China
Services provided
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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List of the Top 5 China Call Center Companies & Voice Services
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$25 - $49 / hr50 - 249Tianjin, China
Ability to deliver
31.5/40.016.2/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Hefei Shi, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed250 - 999Shen Zhen Shi, China
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr250 - 999Shen Zhen Shi, China
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Guang Zhou Shi, China
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Suzhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr10 - 49Hangzhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$5,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$25 - $49 / hr250 - 999Shanghai, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed10,000+Chengdu, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed50 - 249He Fei Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed50 - 249Han Dan Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10,000+Su Zhou Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$100,000+Undisclosed10,000+Beijing, China
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Hefei Shi, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed1,000 - 9,999Hangzhou, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
19% Call Center Services81% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
