Top Call Center Services & Voice Services in Shanghai

Ratings Updated: June 22, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Shanghai, China

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects
Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
Read Full Review

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Shanghai, China

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

See all 47 projects
Reviews mention Adaptable
The feedback regarding Helpware's adaptability is overwhelmingly positive. Clients highlighted their impressive ability to adjust to evolving project needs, with one stating, 'Helpware has done an excellent job of adapting to those changes,' and another noting their 'incredibly adaptable' nature when specialty support was required. Furthermore, the rapid scaling of resources during the COVID-19 pandemic was described as 'remarkable.' Overall, clients express high satisfaction with Helpware's responsiveness and flexibility in meeting project demands.

Video Labeling For IoT Company

5.0 Oct 3, 2022

We are a technology company, and our software and products are constantly changing and evolving. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
Read Full Review

Call Center Services for Food & Beverage Company

5.0 Aug 10, 2020

I was most impressed by their company culture and adaptability.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Helpware has demonstrated expertise across diverse industries including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients commend their proficiency in customer support, project management, and technical training, noting significant improvements in customer acquisition, engagement, and satisfaction. Overall sentiment across sectors is overwhelmingly positive, suggesting Helpware is a strong fit for businesses seeking reliable support and operational efficiency.
Read All Reviews

Select Industry to see insights

Information technology Healthcare Software eCommerce Education IT Services Food & Beverages Nonprofit Media Financial services Retail Other Industry Automotive Telecommunications Business services Arts, entertainment & music Advertising & marketing Consumer Products

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently commend Helpware for their exceptional value for money, noting competitive pricing and high-quality service. One CEO highlighted their 'good value for the cost' and noted significant cost savings and quality improvements. Another client emphasized the affordability and flexibility of their services, stating, 'the value we get for our money is off the charts.' Overall, the sentiment regarding cost-effectiveness and service quality is overwhelmingly positive.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile Visit Website
Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Shanghai, China

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects

2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
Read 4 Reviews

Was this helpful?

Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All Reviews

Select Industry to see insights

Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
Read All Reviews

Was this helpful?

View projects from:

United States (7) Australia (1)

Was this helpful?

View Profile Visit Website
HKT Teleservices (Shanghai) Co.Ltd.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Shanghai, China

Services provided

25% Call Center Services

20% Branding

20% UX/UI Design +3 services

15% Back Office Outsourcing

10% Customer Service Outsourcing

10% E-Commerce Development

Launched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize.
Read more

View Profile
AGE Outsourcing Services (Shanghai) Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shanghai, China

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% HR Outsourcing

AGE Outsourcing Services (Shanghai) Co., Ltd., an answering service, was launched in 2005. The agency offers Call Center Services and Back Office Outsourcing.
Read more

View Profile
Featured

What are Featured Providers?

SupportYourApp

4.8 86 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Shanghai, China

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.

See all 86 projects

8 of 11 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 11 times in the past 6 months
Recent client feedback on SupportYourApp reflects a generally positive sentiment, highlighting their responsiveness and flexibility. Notably, a financial services client praised their ability to scale support and manage high contact volumes effectively. Conversely, a lifestyle apparel brand expressed disappointment due to a lack of ownership and efficiency, resulting in increased internal workload. Overall, while many clients commend SupportYourApp's project management and adaptability, there are concerns regarding service consistency in some engagements.
Read 11 Recent Reviews

Was this helpful?

30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
Read 33 Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Overall, client feedback regarding SupportYourApp indicates that they provide good value for money, with many clients noting the company's flexible pricing and effective service. For instance, one client highlighted that SupportYourApp's pricing fit their budget while delivering high-quality support, resulting in improved customer satisfaction rates. However, some reviews mentioned issues with service consistency and responsiveness, suggesting that cost-effectiveness may vary by project. In general, the sentiment is positive, emphasizing the company's ability to scale with business needs while maintaining competitive pricing.
Read All Reviews

Was this helpful?

More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile Visit Website

six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Shanghai, China

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

See all 10 projects

1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
Read 1 Review

Was this helpful?

Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All Reviews

Select Industry to see insights

Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

Was this helpful?

More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (6) Canada (1) Malaysia (1)

Was this helpful?

View Profile Visit Website

Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Shanghai, China

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

See all 26 projects

12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
Read 15 Reviews

Was this helpful?

Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All Reviews

Select Industry to see insights

Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
Read All Reviews

Was this helpful?

View Profile Visit Website
CGP Shanghai

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Shanghai, China

Services provided

20% Call Center Services

25% IT Staff Augmentation

25% Other IT Consulting and SI +3 services

10% Back Office Outsourcing

10% HR Consulting

10% Recruiting

Launched in 2012, CGP Shanghai is a midsize IT staff augmentation company. Their team specializes in IT staff augmentation and other IT consulting and SI.
Read more

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Enigma Consulting Group

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Shanghai, China

Services provided

20% Event Management

20% Executive Search

20% Recruiting +2 services

20% Recruitment Process Outsourcing

20% Sales Outsourcing

Established in 2009, Enigma Consulting Group is a midsize Sales Outsourcing company headquartered in Shanghai, China. Their team provides Sales Outsourcing and Executive Search.
Read more

View Profile
Millennium Technology Services

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Shanghai, China

Services provided

15% Call Center Services

45% IT Managed Services

40% IT Staff Augmentation

Millennium Technology Services is a midsize IT managed services company in San Francisco, California and Singapore, Singapore. Their services include IT managed services and IT staff augmentation.
Read more

Shanghai, China

600 Tianshan Road, Blk 2 Room 27C,
Shanghai, China 200061
1

+86.21.5407.6600

See All Locations (3)

Was this helpful?

View Profile
Virtual Era Financial Service (Suzhou) Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Suzhou Shi, China

Services provided

15% Call Center Services

25% Custom Software Development

20% IT Managed Services +3 services

20% Mobile App Development

10% BI & Big Data Consulting & SI

10% Customer Service Outsourcing

Virtual Era Financial Service (Suzhou) Co., Ltd., a software development firm, is headquartered in Suzhou Shi, China. The team offers Custom Software Development and IT managed services.
Read more

View Profile
Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Su Zhou Shi, China

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read more

Su Zhou Shi, China

China Overseas Fortune Center, Suzhou Industrial Park,
Su Zhou Shi, China 215121
10 - 15

See All Locations (52)

Was this helpful?

View Profile
Featured

What are Featured Providers?

Virtual Sales Limited

4.8 20 reviews
Premier Verified

$1,000+

$50 - $99 / hr

50 - 249

Serves Shanghai, China

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.

See all 20 projects

3 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent client feedback for Virtual Sales Limited highlights their exceptional flexibility, efficiency, and responsiveness. Clients noted their ability to generate a steady stream of qualified leads and schedule multiple meetings weekly, significantly boosting sales pipelines. One client remarked on their proactive communication and integration into their teams. Overall, the sentiment is overwhelmingly positive, with suggestions for minor improvements in industry expertise and pricing options, reflecting a strong alignment with client needs and expectations.
Read 5 Recent Reviews

Was this helpful?

3 of 6 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
Read 6 Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile Visit Website
Valoris Center

4.9 15 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Shanghai, China

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

See all 15 projects
Reviews mention Unique expertise
Clients have highlighted Valoris Center's unique expertise in customer service operations, particularly in the financial sector. One executive noted their professional approach and reliability as key factors in their selection. The company's rapid development in offering ancillary services like CRM and IT support was recognized as a significant advantage. Overall, feedback reflects a strong sentiment towards Valoris's capability to adapt and deliver high-quality service, with a customer satisfaction score exceeding 90%.

Customer Service for Financial Brand

5.0 Jan 27, 2022

Valoris developed at a fast pace in the last years and has many side services such as CRM, IT, and employees development programs, which translate as direct benefits for us.
Read Full Review

Read All Reviews

Was this helpful?

1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a strong positive sentiment, highlighting their effective project management and timely delivery. A client from BRT SPA praised their team for achieving customer experience goals, noting impressive reaction times and a solid understanding of customer needs. The client emphasized the great cultural fit and value for cost, with no immediate areas for improvement identified. Overall, Valoris Center is commended for their professionalism and responsiveness.
Read 1 Recent Review

Was this helpful?

7 of 9 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
Read 9 Reviews

Was this helpful?

Industry Experience

Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
Read All Reviews

Select Industry to see insights

Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

Was this helpful?
View Profile Visit Website
A-SALES AB

4.8 68 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Shanghai, China

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales and lead generation services. The firm is praised for its ability to execute precise outreach strategies that are highly tailored to client needs, particularly in complex and regulated markets. Across reviews, 100% of clients note their reliable project management and commitment to delivering timely, measurable outcomes, such as consistently booking 10-22 qualified meetings per month.

See all 68 projects

3 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, A-SALES AB has received mixed feedback from clients. While one client praised their effectiveness in generating over 30 qualified calls, another expressed significant dissatisfaction, reporting zero leads from a $2,700 investment and highlighting poor communication and accountability. Overall sentiment reflects a division, with some clients appreciating their results and responsiveness, while others criticize delays and unmet expectations.
Read 4 Recent Reviews

Was this helpful?

16 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
Read 16 Reviews

Was this helpful?

Industry Experience

A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
Read All Reviews

Select Industry to see insights

Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technology

Was this helpful?

View projects from:

United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

Was this helpful?

View Profile Visit Website
HumanPool (Suzhou) Human Resources Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Su Zhou Shi, China

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% HR Outsourcing +2 services

13% Staffing

12% Recruiting

HumanPool (Suzhou) Human Resources Co., Ltd. Is a large Su Zhou Shi, China-based telephone answering service. The team offers Call Center Services and Back Office Outsourcing.
Read more

View Profile
China Data Group (Suzhou) Limited

Not yet reviewed

$5,000+

$100 - $149 / hr

1,000 - 9,999

Suzhou Shi, China

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

China Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
800teleservices

Not yet reviewed

$5,000+

$25 - $49 / hr

250 - 999

Shanghai, China

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Founded in 2000, 800teleservices is an answering service. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Yunpian

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Shanghai, China

Services provided

40% Call Center Services

60% Other

Yunpian is a phone answering service. They are in Hangzhou Shi, China and Shanghai, China and have small team. They focus on Call Center Services.
Read more

Shanghai, China

2F, Building 77, innospaces＋, Zhengxue Road, Yangpu District
Shanghai, China

See All Locations (3)

Was this helpful?

View Profile
ChatterBox Research Planners

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Shanghai 200030, China

Services provided

30% Call Center Services

30% HR Consulting

20% Market Research +1 service

20% Public Relations

Located in Shanghai 200030, China, ChatterBox Research Planners is a small telephone answering service. Their services include Call Center Services and HR Consulting.
Read more

View Profile
Shanghai Nanfang Xundian Communication Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Shanghai, China

Services provided

20% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +4 services

10% Recruiting

10% Staffing

3% HR Consulting

2% HR Outsourcing

Shanghai Nanfang Xundian Communication Technology Co., Ltd., a Customer Service Outsourcing company, provide Customer Service Outsourcing and Back Office Outsourcing. They were established in 2002.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Call Center Services & Voice Services in Shanghai

List of the Top Shanghai Call Center Companies & Voice Services

Reviews mention Well-executed projects

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Adaptable

Video Labeling For IoT Company

Call Center Services for Food & Beverage Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Call Center Services for Third-Party Management Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 11 times in the past 6 months

Call Center Services for Water & Energy Metering Company

Average Project Cost Breakdown

What Clients Have Said

SupportYourApp is very responsive

Call Center Services for E-Commerce Company

Industry Experience

Select Industry to see insights

six eleven global services is very responsive

Call Center Staffing for Government Helpline

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 5 times in the past 6 months

Lead Generation Services for SaaS Company

Average Project Cost Breakdown

What Clients Have Said

Virtual Sales Limited is very responsive

Reviews mention Unique expertise

Customer Service for Financial Brand

Reviewed 1 time in the past 6 months

Call Center Services for Retail Company

Industry Experience

Select Industry to see insights

Reviewed 4 times in the past 6 months

Sales Outsourcing Services for E-Commerce Fulfillment Co

Industry Experience

Select Industry to see insights

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top Shanghai Call Center Companies & Voice Services

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties