Top Call Center Services & Voice Services in Beijing
4 Leaders 10 Contenders
14 Companies
List of the Top Beijing Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Beijing, ChinaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
Read Full Review -
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Beijing, ChinaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across various industries including telecommunications, IT, healthcare, and eCommerce, receiving positive feedback for their customer support and project management. Clients commend their responsiveness, adaptability, and the ability to scale operations efficiently. The overall sentiment is highly favorable, with notable success in enhancing customer satisfaction and operational efficiency, making Helpware a suitable partner for companies in need of comprehensive support services.
Read All ReviewsSelect Industry to see insights
Consumer Products Healthcare Information technology Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Beijing, ChinaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Communicative
Clients consistently commend Select VoiceCom for their exceptional communication skills. One client noted the team's responsiveness, stating they 'respond within 24 hours' and are 'open to suggestions, needs, or requests.' Another emphasized the 'open and honest feedback' that fosters a strong relationship. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, highlighting their ability to honor commitments and adapt to client needs.-
Call Center Services for Third-Party Management Company
4.5 Feb 6, 2025Yes- their team has been amazing to work with. We are so grateful for the relationship we have built. We have open and honest feedback that goes both ways. SVC truly meets our needs from a culture prospective alone. I truly value the connection piece and the communication we are given.
Read Full Review -
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
Read Full Review
Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
TDCX
VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$100,000+Undisclosed10,000+Beijing, ChinaServices provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Business Consulting10% Content Moderation ServicesSee all 12 projectsTDCX is a distinguished provider of Contact Center Services, excelling in Customer Support Services and managing both Inbound and Outbound Call Centers. With a 95% satisfaction rate, clients commend TDCX for their scalable solutions, proactive approach, and exceptional customer care capabilities. Over 80% of reviewers highlight their effective project management and seamless integration into existing operations.
6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read moreWas this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
See All Locations (18)Beijing, China
Building 3, Room 702, 9 Jiaogezhuang Street, Shunyi District
Beijing, China 101316501 - 750
86 10 8045 8888
Was this helpful?
-
$50,000+< $25 / hr10,000+Beijing, China
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% CRM Consulting and SISee all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
5 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read moreWas this helpful?
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
Read All ReviewsSelect Industry to see insights
Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
View projects from:
Was this helpful?
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Beijing, ChinaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.
Reviews mention Team players
Client feedback consistently highlights SupportYourApp's team-oriented approach, emphasizing their seamless integration and adaptability within client operations. Clients appreciate the team's responsiveness and proactive communication, with comments such as 'the team is always in top-notch form and ready for anything' and 'they have quickly become an organic part of our team.' Overall, the sentiment reflects strong satisfaction with their collaborative spirit and commitment to client success.-
Business Services for Software Company
5.0 Jan 3, 2023How they are always able to extend our team with the right people.
Read Full Review -
Call Center Services for Transportation Service Provider
5.0 Sep 28, 2022The Team/Team Lead and Delivery Manager are now an absolutely integral part of our team and are a major part of our Success. The team understands this and is constantly giving me and our managers feedback which then allows us to pivot and adjust.
Read Full Review -
Customer Support for Computer Software Company
5.0 May 28, 2021We do not see SupportYourApp as an outsourced provider. They have very quickly become an organic part of our team. We have established an efficient process of communication via email and Slack, and fully trust both our account manager and agents.
Read Full Review -
Call Services for Vacation Rental Company
5.0 Jul 22, 2020We treat them as part of our team because their function’s essential to our organization. We communicate daily, and there’s a person in-house who manages the communication center. I touch base with the account manager and the company’s CEO about once a month. If there’s a topic we need to discuss, they’re available.
Read Full Review -
Customer & Tech Support for Document Signing App
5.0 Sep 27, 2019The SYA agents were part of our family and worked seamlessly with our team. They are participated in the weekly team sync as well as the weekly reporting requirements.
Read Full Review
Was this helpful?
7 of 11 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the last six months, SupportYourApp has received predominantly positive feedback, with clients praising their responsiveness, flexibility, and ability to maintain high-quality support. For instance, one client noted their success in increasing frontline support capacity and reducing pressure on internal teams. However, there was a notable negative review highlighting issues with ownership and efficiency, leading to increased workload for the client. Overall, the sentiment remains favorable, with many clients expressing satisfaction with the collaboration.Was this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
View projects from:
United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Beijing, ChinaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Industry Experience
Six Eleven Global Services has demonstrated strong expertise across various industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and IT Consulting. Feedback highlights their strengths in customer support, project management, and high service quality, often achieving impressive metrics such as response times and accuracy rates. Clients appreciate their flexibility, effective communication, and ability to align with company values. Overall, the sentiment is overwhelmingly positive, indicating suitability for firms seeking reliable solutions in customer service and operational support.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and excellent value for money. For instance, one client noted that the pricing fit their budget while providing good value for the cost. Another client emphasized their need for a cost-effective solution without sacrificing quality, which six eleven successfully delivered. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, making them a favorable choice for various business needs.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr250 - 999Serves Beijing, ChinaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
Reviews mention Flexible
The overall sentiment regarding Simply Contact's flexibility is highly positive. Clients frequently commend their adaptability to project needs and challenges. For instance, one client noted their 'ability to adapt to customer's challenges and needs,' while another highlighted their 'flexibility in meeting our specific requirements.' Additionally, feedback emphasized their responsive communication and quick adjustments, contributing to a smooth workflow and effective project management.-
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
Read Full Review -
Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
Read Full Review -
Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
Read Full Review -
Customer Support Services for SaaS Company
5.0 Apr 25, 2023The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.
Read Full Review -
Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. Besides the great quality of services, Simply Contact provides transparent workflow and communication.
Read Full Review
Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Simply Contact as offering good value for money, with multiple reviews highlighting their competitive pricing. For instance, a Marketing Manager from Spendbase noted 'good value for cost,' while the CEO of PioGroup emphasized their 'pricing fit our budget.' However, some feedback suggested room for improvement in their pricing strategy. Overall, clients appreciate the balance of quality service and affordability, contributing to positive sentiments regarding the company's value proposition.Was this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Beijing, China
Services provided
60% Call Center Services20% CRM Consulting and SI10% BI & Big Data Consulting & SI +1 service10% Cloud Consulting & SISee all 1 projectsShandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting specializes in providing Contact Center Services, with a strong focus on Customer Support Services and Call Handling. Their services have resulted in increased customer satisfaction and connection rates, with 95% of reviews indicating high performance and successful collaboration. However, timeliness in recruitment was noted as an area for improvement.
0 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Full-Service BPO Support for Online Insurance Company
4.5 — An online insurance company engaged with Shandong Sunshine IT/Beijing Sunshine Golden Point Consulting to serve as their primary BPO provider for personnel and project management purposes. Read moreWas this helpful?
Industry Experience
Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting has demonstrated expertise primarily in the financial services sector, particularly online insurance. Clients commend their effective full-service outsourcing and strong operational performance, resulting in improved connection and satisfaction rates. The company is recognized for its project management capabilities, though some feedback indicates a need for improved recruitment timeliness. Overall, they are well-suited for clients in the financial services industry seeking reliable, high-impact consulting solutions.
Read All ReviewsSelect Industry to see insights
Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Shandong Sunshine Information Technology / Beijing Sunshine Golden Point Consulting for their cost-effectiveness, noting that the value received aligns well with the investment made. One client highlighted a significant increase in satisfaction and connection rates, attributing this success to the company's efficient operations and strategic alignment. However, there are suggestions for improvement in the timeliness of recruitment, indicating a need for better management in this area to enhance overall value.Was this helpful?
-
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
25% Call Center Services25% Custom Software Development25% Mobile App Development +1 service25% Web DevelopmentSee all 1 projectsGrow Force Technology Co., Ltd. is a comprehensive Internet service provider offering website construction, Google promotion, and email creation services. The company received overwhelmingly positive feedback, with praise for their professionalism and effective project management. Approximately 100% of reviewers highlighted their exceptional customer service and proactive communication.
Industry Experience
Grow Force Technology Co., Ltd. has demonstrated significant strengths in the manufacturing sector, particularly for companies seeking to enhance their online presence and expand into international markets. Clients praised their comprehensive Internet solutions, including website development and Google promotion, highlighting their proactive communication and professional service. The overall sentiment is highly positive, indicating a strong fit for manufacturing businesses aiming to improve branding and market reach.
Read All ReviewsSelect Industry to see insights
ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Grow Force Technology Co., Ltd.'s pricing and value for money, noting the comprehensive services provided for website construction and Google promotion, which cost approximately 30,000 to 40,000 RMB and 100,000 RMB annually, respectively. The positive sentiment is reinforced by consistent client inquiries generated through their effective marketing strategies and high-quality customer service, with no reported areas for improvement.Was this helpful?
-
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
25% Call Center Services50% BI & Big Data Consulting & SI25% Back Office OutsourcingDatang Information Service Technology Co., Ltd. Is a big data analytics company. The company is in Beijing, China. Their services include BI & big data consulting & SI and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Beijing, China
Services provided
35% Call Center Services35% AI Agents30% AI ConsultingBeijing Sobot Technologies Co., Ltd is a telephone answering service. Located in Beijing, China, the company was founded in 2014. Their services include Call Center Services and AI Agents.
Read more -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
15% Call Center Services25% Back Office Outsourcing25% Business Consulting +2 services25% HR Consulting10% Customer Service OutsourcingFounded in 2006, Beijing Interactive CRM Technology Limited is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
Read more -
Featured
What are Featured Providers?
$1,000+$50 - $99 / hr10 - 49Serves Beijing, ChinaServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.
3 of 5 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In recent reviews, clients praised Virtual Sales Limited for their professionalism, flexibility, and effective communication. Notably, one client highlighted their ability to secure 2-3 meetings weekly, contributing to a substantial sales pipeline. Another emphasized their responsiveness and alignment with business priorities. Clients noted the team's strong understanding of industry needs, though some suggested enhancing expertise in specific sectors. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and a willingness to continue partnerships.Was this helpful?
Industry Experience
Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
Read All ReviewsSelect Industry to see insights
Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Beijing, ChinaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Timely
The sentiment regarding timeliness at Valoris Center is overwhelmingly positive. Clients consistently commend their punctuality and reliability in delivering services. For instance, one client noted, 'Valoris' team consistently provided stable and reliable service, always delivering on time.' Another client emphasized, 'Everything was very punctual, and the objectives were achieved within the agreed timeframe.' Overall, clients appreciate Valoris Center's commitment to meeting deadlines and responding promptly to their needs.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023We calibrate every two weeks where we discuss our achievements (based on KPIs & Customer Satisfaction Survey). We also solve the punctual issue that appears. Our POC from Valoris frequently gets in touch with our team regarding specific topics such as warranties, new drivers, etc. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
Read Full Review -
Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business.
Read Full Review -
Customer Service Outsourcing for Freight Transportation Co
5.0 Mar 27, 2026Everything was very punctual, and the objectives were achieved within the agreed timeframe. Excellent team.
Read Full Review
Was this helpful?
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Valoris Center highlights their strong commitment to customer experience and timely delivery of services. A Quality Manager from BRT SPA praised their excellent project management, noting that objectives were met punctually and the team was responsive to needs. The company's culture fit and cost-effectiveness were also commended. Overall, sentiment is highly positive, with no immediate areas for improvement identified.Was this helpful?
Industry Experience
Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Beijing, ChinaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, A-SALES AB has received positive feedback for their effective lead generation and appointment-setting services, notably increasing appointment generation by up to 300%. Clients praised their communication and timely delivery, with one noting a 150% improvement in prospect calls. However, some communication gaps between teams were mentioned as areas for improvement. Overall, clients expressed satisfaction with the team's professionalism, value for cost, and alignment with their company values.Was this helpful?
Industry Experience
A-SALES AB has garnered positive feedback across various industries including Financial Services, IT, Business Services, Healthcare, Education, and Marketing. Clients commend their expertise in lead generation, appointment setting, and market research, reporting an increase in qualified sales meetings and improved sales pipelines. The overall sentiment is favorable, highlighting their effective communication, responsiveness, and ability to adapt to specific industry needs. A-SALES AB is well-suited for clients seeking to enhance their outreach strategies and build robust sales pipelines across diverse sectors.
Read All ReviewsSelect Industry to see insights
Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive A-SALES AB as providing excellent value for money, with many highlighting their cost-effectiveness and high-quality service. One client noted that A-SALES AB offered 'good value for the cost,' while another mentioned they had 'high ratings' and a pricing structure that fit their budget. Overall, the sentiment reflects satisfaction with the results achieved relative to the investment made, underscoring A-SALES AB's reputation for delivering significant ROI.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+< $25 / hr1,000 - 9,999Beijing , China
Services provided
10% Call Center Services45% Back Office Outsourcing25% Transcription +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Beijing , China
Room 703, Taikang Financial Tower, No.38 Dongsanhuan North Road, Chaoyang District,
Beijing , China 10002686.10.6596.0370
Was this helpful?
-
$5,000+$100 - $149 / hr1,000 - 9,999Beijing, China
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingChina Data Group (Suzhou) Limited is a call center service. In Suzhou Shi, China and Beijing, China, the team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Beijing, China
Building 1, No.54 Shunren Rd, Linhe Industrial Development Zone, Shunyi District
Beijing, ChinaWas this helpful?
-
Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves Beijing, ChinaServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.
Reviews mention Professional
Clients consistently praised Appointment Setter Online for their professionalism and effective communication. Feedback highlighted their ability to deliver timely updates and manage projects smoothly, with one client noting the team's 'excellent communication' and 'organization.' Another client emphasized their 'professionalism and consistency' in delivering results. Overall, the sentiment surrounding their professionalism is overwhelmingly positive, with clients appreciating their dedication to understanding business needs and maintaining a high standard of service.-
Social Media Mktg & Sales Outsourcing for Marketing Agency
5.0 Jul 8, 2025Appointment Setter Online was the best in their field. The team's phone call skills and reporting time were great, and they were quite professional. The team knew how to grab the customers' attention and convert them into a good sale.
Read Full Review -
Appointment Setting for Dental Services Company
5.0 Aug 14, 2025They’re punctual and always respond to me on time, even if I need them out of their working hours. They complete their KPIs on time and even overachieve their quotas. We use Slack for communication. Their punctuality and professionalism are impressive.
Read Full Review -
Call Center & Sales Outsourcing Services for Law Firm
5.0 Sep 3, 2025Appointment Setter Online’s team is very professional. They automatically send reports and are responsive whenever I need them.
Read Full Review -
Call Center & Sales Outsourcing for Appliance Repair Company
5.0 Nov 24, 2025The most impressive thing about this company was their professionalism and consistency. They understood our business quickly, delivered real results, and treated every call like it mattered. Their ability to bring in qualified appointments without wasting time made them stand out.
Read Full Review -
Call Center Services for Nonprofit Organization
5.0 Nov 29, 2025Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently. All scheduled calls and meetings were arranged as committed.
Read Full Review
Was this helpful?
6 of 6 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment-setting services. Notably, clients experienced significant improvements in lead quality and conversion rates, as highlighted by the Director of Saihaj Tax Service, who noted a 'predictable pipeline' and increased scheduled meetings. The team's professionalism and structured communication received commendations, although some clients suggested enhanced performance analytics could add value. Overall, the sentiment is overwhelmingly positive, with clients appreciating the focus on qualified leads.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
-
-
$1,000+$25 - $49 / hr50 - 249Beijing, China
Services provided
50% Call Center Services30% Cloud Consulting & SI20% BI & Big Data Consulting & SIEstablished in 2009, Cloopen is a midsize Beijing, China-based answering service. Their team specializes in Call Center Services and cloud consulting & SI.
Read more -
$5,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Services provided
50% Call Center Services30% Finance & Accounting Outsourcing (FAO)20% Business ConsultingM&Y Global Services is a call center service. They were established in 2001, and their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
Read more -
$1,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Services provided
20% Call Center Services20% Application Testing20% Branding +2 services20% Data Annotation Services20% StaffingBeijing 95teleweb Information Co., Ltd. Is a branding firm. Their large team is headquartered in Beijing, China. Their services include Branding and Application Testing.
Read more -
UndisclosedUndisclosed50 - 249Beijing, China
Services provided
20% Call Center Services30% Customer Service Outsourcing25% Back Office Outsourcing +4 services10% Recruiting10% Staffing3% HR Consulting2% HR OutsourcingShanghai Nanfang Xundian Communication Technology Co., Ltd., a Customer Service Outsourcing company, provide Customer Service Outsourcing and Back Office Outsourcing. They were established in 2002.
Read moreSee All Locations (3)Beijing, China
8F, Block B, Zhengdong International Building, Dongcheng District
Beijing, China 100010Was this helpful?
-
$5,000+$100 - $149 / hr10 - 49Beijing, China
Services provided
20% Call Center Services80% AI DevelopmentTrio.ai is an artificial intelligence company. Based in Beijing, China, their small team offers Artificial Intelligence and Call Center Services. The company was established in 2016.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 4 Beijing Call Center Companies & Voice Services
-
$50,000+< $25 / hr10,000+Beijing, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$100,000+Undisclosed10,000+Beijing, China
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed50 - 249Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services85% Other -
$5,000+< $25 / hr1,000 - 9,999Beijing , China
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+$100 - $149 / hr1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+$25 - $49 / hr50 - 249Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed50 - 249Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$100 - $149 / hr10 - 49Beijing, China
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.