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Top Outbound Call Centers in Markham

Ratings Updated: March 1, 2026

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ContactPoint 360

4.8 6 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

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Reviews mention Collaborative
Clients highlighted a strong sentiment of collaboration with ContactPoint 360, noting their flexibility and adaptability to internal workflows. One client remarked that the team operated as an extension of their own, enhancing communication and project management. They appreciated the organized approach, timely deliverables, and responsive adjustments to needs. Overall, the feedback reflects a positive collaborative experience, with only minor suggestions for improvement in reporting detail.

Back-Office/Customer Service Outsourcing for Software Dev Co

5.0 Jan 12, 2026

Their flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team. This approach fostered a seamless integration, enhancing the overall efficiency of the project.
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3 of 5 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of ContactPoint 360 highlight a strong commitment to quality and effective project management. Clients noted improved customer satisfaction, quicker response times, and consistent resolution of support requests. The team was praised for their adaptability and seamless integration with internal processes, creating a collaborative environment. While suggestions for more detailed reporting were made, overall sentiment remains highly positive, reflecting their ability to deliver value and maintain high standards in customer support.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Review Rating from Clients

4.0/5.0

Quality

4.5

Schedule

5.0

Cost

3.5

Willing to Refer

4.5

Based in Toronto, ContactPoint360 offers comprehensive CX and BPO services, including call center operations and back-office support. Clients commend their professionalism, scalability, and project management, which consistently results in better response times and customer satisfaction during high-volume periods.
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Purple Sales

4.7 22 reviews
Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

65% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +3 services

5% Content Marketing

5% Email Marketing

5% Web Design

Purple Sales is a sales and marketing agency that specializes in outbound lead generation, appointment setting, and sales strategy development. Overall, reviews reflect a positive sentiment, with approximately 90% of clients praising their project management skills, responsiveness, and ability to exceed expectations. Common themes include their strong culture fit, alignment with client values, and high-quality reporting, with around 80% of reviewers highlighting these aspects.

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3 of 5 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
In the past six months, clients have expressed strong satisfaction with Purple Sales, highlighting their effective lead generation strategies and responsive project management. Notable feedback includes the impressive adaptability of their team and the quality of their reporting. Clients appreciated the structured communication, with regular updates and meetings, which ensured alignment and timely results. While one client suggested enhancing outreach strategies, overall sentiment remains highly positive, indicating a strong alignment with client needs and successful outcomes.
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Industry Experience

Purple Sales has demonstrated expertise across diverse industries, including cybersecurity, energy, consumer products, information technology, telecommunications, and advertising. Feedback highlighted their strong lead generation capabilities, effective communication, and adaptability to client needs, leading to improved sales performance and expanded market reach. Overall, clients expressed satisfaction with Purple Sales' professionalism and strategic insights, making them a suitable partner for businesses in need of sales development and marketing support across these sectors.
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Energy & natural resources Information technology IT Services Business services Telecommunications Non-profit Advertising & marketing Media Consumer products & services Human Resources Software Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Purple Sales' excellent value for money, noting their pricing fits within budgets while delivering substantial results. One client remarked on their 'good value for cost,' while another emphasized their ability to exceed expectations in lead generation. The overall sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality of deliverables relative to the investment made, leading to measurable improvements in sales and appointments.
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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.9

Cost

4.8

Willing to Refer

4.8

Reviewers from Toronto highlight Purple Sales' proficiency in B2B marketing, sales presentations, and outreach campaigns. Their team demonstrates strong project management, responsiveness, and a deep understanding of sales cycles, consistently exceeding expectations in lead quality and conversion rates.
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Top Virtual Assistant

5.0 71 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Content Writing Services +1 service

10% Email Marketing

Top Virtual Assistant is a service provider specializing in virtual administrative support, including customer communication, scheduling, and task management. Across various industries like towing, construction, and childcare, they have been praised for reliability and professionalism, with positive feedback comprising 100% of reviews. Approximately 90% of reviewers highlight improved efficiency and organization, underscoring the company's effective project management and flexibility.

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20 of 20 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 20 times in the past 6 months
Recent reviews of Top Virtual Assistant reflect a strong overall sentiment of satisfaction. Clients consistently highlight their professionalism, responsiveness, and ability to streamline administrative tasks, leading to improved efficiency and customer satisfaction. Notably, one client noted a 40% decrease in scheduling turnaround times, while another mentioned a significant increase in qualified leads. Suggestions for improvement included more detailed reporting and onboarding guides, but overall, the service met or exceeded expectations.
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More responsive than most other service providers

Top Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Toronto, Canada

161 Bay Street
Toronto, Canada M5J 2T2
21 - 30

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Martal Group

4.8 105 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group is a lead generation and business development company specializing in B2B outreach through multi-channel strategies, including LinkedIn, email campaigns, and cold calling. The reviews indicate a high level of satisfaction, with approximately 90% positive feedback. Clients appreciate their project management, professionalism, and ability to seamlessly integrate with client teams, though some suggest room for improvement in campaign metrics transparency and lead targeting refinements.

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Reviews mention Exceptional results
Martal Group has received exceptional feedback for their marketing strategies, successfully helping a client expand into the North American market. The client noted they went from zero to four clients, which is significant in their industry. Weekly communication and regular updates were highlighted as strengths, contributing to a smooth collaboration. Overall, the client expressed high satisfaction and would recommend Martal Group for similar expansion efforts, citing a strong performance compared to previous experiences with external sales representatives.

Marketing Strategy for a IT Company

5.0 Jan 2, 2019

They found us several clients who used our services. We successfully reached thousands of clients and grew from zero clients in Canada and North America to four clients. In our industry, one client may take up to a year to cultivate, so the collaboration was a great success.
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7 of 8 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 8 times in the past 6 months
Recent reviews of Martal Group reflect a strong overall sentiment, highlighting their effectiveness in lead generation and appointment setting. Clients praised their organized and communicative approach, noting that their team feels like an extension of the client's own staff. Specific feedback included the impressive ability to generate qualified leads and improve brand visibility, with one client stating, "Martal Group was instrumental in helping us build a consistent top-of-funnel pipeline." Areas for improvement mentioned included earlier testing of messaging variants and targeting larger companies.
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Average Project Cost Breakdown

$10,000 to $49,000 (58) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
Martal Group is frequently recognized for providing good value for money, with clients noting that their pricing fits within budget constraints while delivering effective lead generation results. Clients from various industries highlighted the quality of leads generated, often exceeding expectations, and appreciated the transparency and responsiveness of the team. For instance, one client remarked on the "good value for cost," while another emphasized the "excellent ROI" achieved through their partnership. Overall, sentiment towards Martal Group's pricing and value proposition is generally positive.
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Review Rating from Clients

4.9/5.0

Quality

4.8

Schedule

5.0

Cost

4.8

Willing to Refer

4.9

Toronto clients appreciate Martal Group's proficiency in creating targeted sales strategies, managing complex campaigns, and fostering industry connections. Their professional approach, transparency, and ability to adapt marketing efforts have resulted in increased opportunities, successful outreach, and a solid sales pipeline across various sectors.
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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

35% IT Managed Services

30% Call Center Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Task Virtual

4.9 54 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

20% Back Office Outsourcing

20% Search Engine Optimization

10% Call Center Services +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.

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Industry Experience

Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services

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United States (7) Canada (3) Australia (1) Germany (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 7 time zones:

India Standard Time (IST)

Central European Time (CET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

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Toronto, Canada

100 Madison Avenue
Toronto, Canada M5R 2S4
2 - 5

+1 3472846666

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto clients commend Task Virtual for their deep industry knowledge, effective project execution, and proactive communication. They provide comprehensive SEO and virtual assistance services, achieving measurable growth in visibility and operational improvements across financial and educational organizations.
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Portage Sales

5.0 13 reviews

$10,000+

$300+ / hr

2 - 9

Toronto, Canada

Services provided

50% Corporate Training & Coaching

50% Sales Outsourcing

Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

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Industry Experience

Portage Sales has demonstrated strong expertise across various industries, including Hospitality & Leisure, Electric, Advertising & Marketing, Software, Financial Services, IT Services, and Business Services. Feedback across these sectors highlights their ability to enhance sales strategies, improve team cohesion, and drive measurable growth. Clients commend their tailored approach, responsiveness, and commitment to understanding unique industry needs, resulting in transformative outcomes. Overall, the sentiment is highly positive, particularly in Software, Financial Services, and Advertising & Marketing sectors, making Portage Sales a suitable partner for organizations seeking to elevate their sales performance.
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IT Services Hospitality & leisure Electric Advertising & marketing Software Financial services Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Portage Sales for their competitive pricing and exceptional value for money. Feedback highlights that the company's services fit within budget constraints while delivering significant results, such as a 35-40% increase in sales and record-breaking quarterly outcomes. Clients emphasize that Portage's tailored approach and responsiveness to specific needs make their offerings particularly valuable. Overall sentiment reflects a strong belief that Portage provides high-quality service that justifies the investment.
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More responsive than most other service providers

Portage Sales is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Review Rating from Clients

4.9/5.0

Quality

4.8

Schedule

5.0

Cost

5.0

Willing to Refer

4.9

Ontario clients emphasize Portage Sales's proficiency in customized coaching, market research, and process restructuring. Their focus on honest feedback, proactive communication, and sustainable behavioral shifts has led to measurable improvements in sales, leadership, and customer satisfaction.
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Clever Digital Marketing

5.0 3 reviews

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Services provided

35% Pay Per Click

35% Sales Outsourcing

30% Social Media Marketing

Clever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.

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Reviews mention Trustworthy
Client feedback indicates that Clever Digital Marketing is a trustworthy partner, with one client specifically noting their passion and involvement in strategy and campaign management. They were referred by another successful client, which underscores their credibility. The client emphasized that Clever is proven and reliable, stating, "Clever is trustworthy, proven, and passionate," and highlighted the strong communication and low-maintenance nature of their collaboration.

Marketing & Web Optimization for Retail Products Co.

5.0 May 17, 2022

I want to save other business owners the uncertainty by saying that Clever is trustworthy, proven, and passionate. We’re dealing with the owners, and they’ve gotten our chain — a national chain — exceptional results.
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Industry Experience

Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.
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Advertising & marketing Wellness & Fitness Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Toronto-based clients praise Clever Digital Marketing for their expertise in paid social media and Google advertising, delivering measurable ROI and increased traffic. Their organized project management and clear communication make complex campaigns smooth, with a focus on results and customer service.
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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto-based Clover Mortgage praises Seologist for rapid SEO results, including top search rankings and increased leads within weeks. They highlight the team's professionalism, effective workflow, and expertise in website replatforming, which significantly boosted their online visibility and brand presence in a competitive market.
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Monochromatic Partners

5.0 1 review

$5,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

20% Business Consulting

20% Fractional CMO Services

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Branding

10% Corporate Training & Coaching

Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Monochromatic Partners reflect a highly positive sentiment, highlighting their structured project management and proactive communication. A CEO noted their impressive integration with the client's team, emphasizing a partnership approach rather than a vendor relationship. Specific praises included timely deliverables and a deep commitment to understanding the client's culture and goals. Overall, clients expressed satisfaction with the strategic value provided, indicating a willingness to engage with Monochromatic Partners again in the future.
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Industry Experience

Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.
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Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Sales Outsourcing

15% Call Center Services

15% Market Research

The Sales Factory is a B2B sales and lead generation company specializing in enhancing client sales pipelines through strategic outreach, lead qualification, and cold-calling services. Across multiple reviews, they are praised for their professionalism, responsiveness, and ability to integrate seamlessly with client systems. Approximately 88% of reviewers emphasize their effective communication and timely deliverables, while others highlight their adaptability to client-specific needs and market nuances.

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

What Clients Have Said
The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
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More responsive than most other service providers

The Sales Factory is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (14) Canada (7) Israel (1)

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Review Rating from Clients

4.4/5.0

Quality

4.4

Schedule

4.4

Cost

4.4

Willing to Refer

4.8

Toronto clients commend The Sales Factory for their comprehensive sales development services, from strategic planning to execution. Their dedicated team, timely delivery, and openness to improvement have driven significant lead generation and qualified appointment booking, supporting clients' business growth effectively.
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Veta Virtual

5.0 60 reviews

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

45% Back Office Outsourcing

45% Call Center Services

10% AI Consulting

Veta Virtual is a company specializing in virtual receptionist services, offering call handling, triage, and scheduling support across various industries. The reviews highlight their professionalism, reliability, and responsiveness, with approximately 90% of reviewers praising their clear communication and adaptability to client needs. Clients appreciate Veta Virtual's ability to manage calls efficiently, reduce missed calls, and provide a dependable first point of contact.

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4 of 5 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews for Veta Virtual highlight their professionalism and responsiveness in call management services. Clients have praised their ability to reduce missed calls and enhance client interactions, with one noting, 'calls were handled reliably' and another stating, 'they deserve my unconditional recommendation.' Overall, the sentiment is highly positive, with no significant areas for improvement identified, reflecting Veta Virtual's commitment to client satisfaction and effective service delivery.
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Industry Experience

Veta Virtual has received positive feedback across various industries including Legal, Financial Services, and Other Industries. In the Legal sector, clients praised their call management, responsiveness, and ability to enhance client interactions, leading to increased client retention. In Financial Services, feedback highlighted improved call handling efficiency and client satisfaction. Overall, clients commend Veta Virtual for their professionalism, adaptability, and effective communication, suggesting they are well-suited for organizations requiring reliable reception services across diverse sectors.
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Other industries Software Consulting Other Industry Government Construction Real estate Healthcare Business services Advertising & marketing Human Resources Arts, entertainment & music Retail Legal Financial services

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United States (28) Canada (25)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.9

Willing to Refer

5.0

Toronto clients commend Veta Virtual for their quick onboarding, tailored services, and reliable communication. They effectively handle multi-lingual needs, appointment scheduling, and support functions, enabling companies to scale operations, improve responsiveness, and maintain high-quality client interactions.
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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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Toronto, Canada

Parkcrest Dr
Toronto, Canada M1M
2 - 5

+14378370101

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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

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Reviews mention Flexible
Clients have consistently praised 24H Virtual for their flexibility and responsiveness. One managing director noted their ability to adapt to changing service needs, stating that the team works in a 'flexible and timely fashion,' while another client highlighted their capacity to cover additional hours seamlessly. Overall, the sentiment reflects strong satisfaction with their adaptable approach, allowing clients to manage their time effectively while maintaining high service standards.

Virtual Receptionist Services for Accounting Company

5.0 Mar 12, 2021

I’ve been quite happy with their services from the get-go and they work in a flexible and timely fashion. At times, I’ve wanted to add some things to the services they provide and the team has been able to do that while also offering some suggestions. The team enables the internal team to have the flexibility and freedom to manage their time.
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After Hours Call Center Support for Logistics & Supply Chain

5.0 Mar 2, 2021

The flexibility, professionalism, and training were all amazing. Paul has made sure his representatives are prepared for the calls and are able to handle them with care. Any improvement needs have been discussed and implemented.
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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Canada (10) United States (3)

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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Toronto-based clients praise 24H Virtual for their flexible, professional call center services, handling after-hours and weekend calls for real estate, health, and logistics sectors. Their team’s responsiveness, tailored approach, and seamless communication have consistently improved client relationships and operational efficiency.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

50% Back Office Outsourcing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Priority Credit Management Corp.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Richmond Hill, Canada

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Business Consulting

In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Richmond Hill, Canada

9225 Leslie Street, 2nd Floor
Richmond Hill, Canada L4B 3H6
2 - 5

6474976001

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Simpro Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

40% Back Office Outsourcing

40% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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Koldify

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

60% Sales Outsourcing

10% Call Center Services

10% Email Marketing +3 services

10% Generative AI

5% Conversion Optimization

5% Market Research

Sales Outsourcing company Koldify was launched in 2023. In Toronto, Canada, the team provides Sales Outsourcing and Email Marketing.
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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Sidkey & Co Inc

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

30% Event Marketing

20% Sales Outsourcing

20% Social Media Marketing +3 services

10% Low/No Code Development

10% Search Engine Optimization

10% Web Design

Founded in 2019, Sidkey & Co Inc, a small Event Marketing company, is located in Toronto, Canada. Their team offers Event Marketing and Social Media Marketing.
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IT Solutions Canada

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Richmond Hill, Canada

Services provided

20% Accounting

20% Call Center Services

20% Conversion Optimization +2 services

20% Cybersecurity

20% IT Managed Services

Conversion Optimization company IT Solutions Canada specializes in Conversion Optimization and Cybersecurity. They are in Richmond Hill, Canada.
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Grasp Solutions

4.5 1 review

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

38% Customer Service Outsourcing

22% Call Center Services

20% HR Outsourcing +2 services

10% Advertising

10% Social Media Marketing

Grasp Solutions offers business process outsourcing services, including limousine outsourcing, call answering, and virtual receptionist functions. Reviews highlight their excellent project management, timely delivery, and high-quality impact on customers, with commendable performance even within a low-budget framework. Overall, clients appreciate the valuable and accurate services provided by Grasp Solutions.

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Pointhigh Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Markham, Canada

Services provided

20% Content Moderation Services

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Pointhigh Media is a small SEO agency. They specialize in Search Engine Optimization and Pay Per Click and were founded in 2017.
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Elevate2Growth Marketing

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Vaughan, Canada

Services provided

20% CRM Consulting and SI

20% Digital Strategy

20% Email Marketing +2 services

20% Sales Outsourcing

20% Social Media Marketing

Elevate2Growth Marketing is a Digital Strategy company. They offer Digital Strategy and Social Media Marketing and were launched in 2022. The company is in Vaughan, Canada.
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Soliton Solutions Pvt Ltd

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Toronto, Canada

Services provided

20% Digital Strategy

20% IT Staff Augmentation

20% Marketing Strategy +2 services

20% Sales Outsourcing

20% Social Media Marketing

Marketing Strategy company Soliton Solutions Pvt Ltd was launched in 2020. The team focuses on Marketing Strategy and Digital Strategy and is headquartered in Toronto, Canada.
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Call Box BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Vaughan, Canada

Services provided

5% Advertising

5% Application Management & Support

5% Back Office Outsourcing +17 services

5% Branding

5% Call Center Services

5% Content Marketing

5% Customer Service Outsourcing

5% Digital Strategy

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% HR Outsourcing

5% IT Managed Services

5% Market Research

5% Other Digital Marketing

5% Other Marketing

5% Pay Per Click

5% Recruiting

5% Recruitment Process Outsourcing

5% Search Engine Optimization

5% Transcription

Launched in 2015, Call Box BPO is a small call center. Their team provides Call Center Services and Back Office Outsourcing.
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Marketing Dynamics

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Toronto, Canada

Services provided

15% Branding

15% Content Marketing

15% Sales Outsourcing +4 services

15% Search Engine Optimization

15% Web Design

15% Web Development

10% Email Marketing

Marketing Dynamics is a branding agency. They offer Branding and Content Marketing and are in Toronto, Canada.
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The ALEA Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richmond Hill, Canada

Services provided

45% Call Center Services

45% Sales Outsourcing

10% Search Engine Optimization

The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.
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York Consulting

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

York Consulting is a phone answering service and Sales Outsourcing company based in Toronto, Canada. They provide Call Center Services and Sales Outsourcing.
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Globalfaces Direct

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

60% Call Center Services

40% Financial Consulting

Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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Reviews mention Efficient
The overall sentiment regarding VoiceLogic's efficiency is highly positive. Clients appreciate the significant improvements in call reception and faster complaint resolution. One client noted a monthly saving of $10,000 to $17,000, attributing this to VoiceLogic's responsible and qualified staff. Additionally, they highlighted greater efficiency in public attention services, despite occasional reports of dropped calls, indicating a strong overall performance in operational efficiency.

Telemarketing Services for Energy Company

4.5 Dec 24, 2017

Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention. Their strengths are responsible and qualified personnel.
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Industry Experience

VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise and efficiency in managing outbound services, notably in improving customer service and reducing costs. The Telecommunications sector highlights their capability in resolving technology issues, while Energy clients praise their responsiveness and qualified staff. Government clients acknowledge effective outbound sales and cost savings. Overall, VoiceLogic is recognized for their strong performance and industry-specific strengths.
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Telecommunications Energy & natural resources Government

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

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AppointmentSetter

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

48% Call Center Services

32% Sales Outsourcing

20% Back Office Outsourcing

AppointmentSetter is a lead generation company specializing in prospecting and creating new client opportunities for businesses. Their reviews reflect a high level of satisfaction, with clients praising their responsiveness and industry knowledge. Notably, 100% of the feedback is positive, highlighting their ability to deliver customized solutions and adapt to challenges such as COVID-19.

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Industry Experience

AppointmentSetter has garnered positive feedback primarily within the financial services industry. Clients commend their expertise in prospecting and client engagement, highlighting responsive communication and knowledge of industry specifics. The firm demonstrates a strong ability to generate new client opportunities, particularly during challenges like COVID-19. Overall sentiment indicates a solid reputation for delivering tailored solutions and maintaining effective ongoing partnerships, making them a suitable choice for businesses in financial services seeking growth.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with AppointmentSetter's cost-effectiveness, noting that they spent less than $10,000 while receiving valuable services tailored to their needs. Feedback highlights the company's responsiveness and ability to customize solutions, which enhances perceived value. One client remarked on the impressive results, including 50 new client communications, indicating a strong return on investment. Overall, clients feel they receive significant value for their expenditure, with no reported areas for improvement regarding cost.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Reviewers in Toronto highlight AppointmentSetter’s expertise in lead generation for financial services, with successful outreach resulting in numerous client contacts. Their flexible, industry-aware approach and proactive communication ensure smooth project management and reliable results.
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Vitonia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Back Office Outsourcing and Sales Outsourcing company Vitonia was established in 2016. Located in Toronto, Canada, the team focuses on Back Office Outsourcing and Sales Outsourcing.
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Pro Collections Limited

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Financial Advising & Planning +1 service

25% Funding & Investment

Pro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing.
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BringToMarket - US & Canada Expansion Services

5.0 5 reviews

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

25% Sales Outsourcing

20% HR Outsourcing

15% Executive Search +4 services

10% Demand Generation Marketing

10% Marketing Strategy

10% PEO/Employee Leasing

10% Web Design

BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

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Industry Experience

BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.
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Software Consumer products & services Business services IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.
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France (3) Greece (1) Réunion (1)

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Toronto, Canada

7 Grosvenor St
Toronto, Canada M7A 2G6
2 - 5

4374356425

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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Republix

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

10% Branding

10% Content Marketing

10% Conversion Optimization +7 services

10% Custom Software Development

10% Ecommerce Marketing

10% Media Planning & Buying

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Republix is a midsize Toronto, Canada-based branding company. The team provides Branding and Media Planning & Buying.
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TeleMED Diagnostic Management

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Application Testing

20% Compliance Consulting

20% IT Managed Services +4 services

10% Back Office Outsourcing

10% Business Consulting

10% Call Center Services

10% IT Strategy Consulting

TeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
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Golden Vision Training

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

20% Corporate Training & Coaching

10% Advertising

10% Digital Strategy +6 services

10% Email Marketing

10% Market Research

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Golden Vision Training is a Corporate Training & Coaching company established in 2010. The small team specializes in Corporate Training & Coaching and Advertising.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Paradigm Quest

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Call Center Services

Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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REALQualified Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

100% Sales Outsourcing

REALQualified Inc., a Sales Outsourcing company, was launched in 2020. The team offers Sales Outsourcing and is headquartered in Toronto, Canada.
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Tracey Plant + Associates

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

Tracey Plant + Associates is a call center and Sales Outsourcing company. Their small team is in Toronto, Canada. Their services include Call Center Services and Sales Outsourcing.
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MyMo Leads

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

70% Sales Outsourcing

20% Branding

10% Other Marketing

MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.
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WorkStaff360

5.0 21 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

20% Staffing

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% HR Outsourcing

15% Recruitment Process Outsourcing

15% Sales Outsourcing

5% Finance & Accounting Outsourcing (FAO)

WorkStaff360 provides virtual assistant services, including customer service and inventory management. Based on client reviews, the company is recognized for affordability and professionalism, delivering timely and responsive service. Clients appreciate the value WorkStaff360 offers, though there is a suggestion for expanding their services to include onshore virtual assistants.

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Top Outbound Call Centers in Markham

List of the Top Markham Outbound Call Center Providers

Reviews mention Collaborative

Back-Office/Customer Service Outsourcing for Software Dev Co

Reviewed 5 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviewed 5 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 20 times in the past 6 months

Top Virtual Assistant is very responsive

Reviews mention Exceptional results

Marketing Strategy for a IT Company

Reviewed 8 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Industry Experience

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What Clients Have Said

Portage Sales is very responsive

Reviews mention Trustworthy

Marketing & Web Optimization for Retail Products Co.

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

The Sales Factory is very responsive

Reviewed 5 times in the past 6 months

Industry Experience

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Reviews mention Flexible

Virtual Receptionist Services for Accounting Company

After Hours Call Center Support for Logistics & Supply Chain

Industry Experience

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Reviews mention Efficient

Telemarketing Services for Energy Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

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List of the Top 5 Markham Outbound Call Center Providers

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