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Top Outbound Call Centers in Richmond Hill

Ratings Updated: March 21, 2026

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Purple Sales

4.7 22 reviews

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Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

50% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +4 services

10% Search Engine Optimization

10% Web Design

5% Content Marketing

5% Email Marketing

Purple Sales is a sales and marketing agency that specializes in outbound lead generation, appointment setting, and sales strategy development. Overall, reviews reflect a positive sentiment, with approximately 90% of clients praising their project management skills, responsiveness, and ability to exceed expectations. Common themes include their strong culture fit, alignment with client values, and high-quality reporting, with around 80% of reviewers highlighting these aspects.

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Industry Experience

Purple Sales has demonstrated expertise across diverse industries, including cybersecurity, energy, consumer products, information technology, telecommunications, and advertising. Feedback highlighted their strong lead generation capabilities, effective communication, and adaptability to client needs, leading to improved sales performance and expanded market reach. Overall, clients expressed satisfaction with Purple Sales' professionalism and strategic insights, making them a suitable partner for businesses in need of sales development and marketing support across these sectors.
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Energy & natural resources Information technology IT Services Business services Telecommunications Non-profit Advertising & marketing Media Consumer products & services Human Resources Software Other industries

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More responsive than most other service providers

Purple Sales is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Canada (15) United States (4) France (2)

This provider is fluent in 2 languages:

English

French

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.9

Cost

4.8

Willing to Refer

4.8

Reviewers from Toronto highlight Purple Sales' proficiency in B2B marketing, sales presentations, and outreach campaigns. Their team demonstrates strong project management, responsiveness, and a deep understanding of sales cycles, consistently exceeding expectations in lead quality and conversion rates.
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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a global customer experience and outsourcing company offering CX, BPO, and digital transformation services. Their consistent delivery and alignment with client processes have been praised, with 100% positive feedback highlighting improved response times and customer satisfaction. Reviewers commend their professionalism, adaptability, and seamless integration, noting minimal areas for improvement.

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Reviews mention Flexible
Clients have consistently highlighted ContactPoint 360's flexibility as a significant asset. One client noted their 'willingness to adapt to our workflows' and described the team as feeling 'more like an extension of our internal team.' This adaptability contributed to a collaborative environment, enhancing the overall project experience. Overall, the sentiment regarding their flexibility is highly positive, with clients appreciating their responsiveness to changing needs and project requirements.

Back-Office/Customer Service Outsourcing for Software Dev Co

5.0 Jan 12, 2026

The flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team.
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3 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of ContactPoint 360 highlight a strong overall sentiment, with clients appreciating their responsiveness, organized project management, and effective communication. Clients from various industries noted improvements in support response times, customer feedback, and overall service quality. One client emphasized their commitment to quality, likening the experience to working with an in-house team. While some suggested more detailed performance reports, the overall collaboration has been positive, with no significant issues reported.
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Toronto, Canada

1880 O'Connor Drive
Toronto, Canada M4A 1W9
201 - 250

888-257-9892

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Review Rating from Clients

4.0/5.0

Quality

4.5

Schedule

5.0

Cost

3.5

Willing to Refer

4.5

ContactPoint360 in Toronto specializes in CX, BPO, and digital services, providing scalable support, chat, email, and back-office solutions. Reviewers highlight their timely project delivery, quality focus, and quick adaptation, ensuring improved customer satisfaction and efficient handling of peak periods.
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Top Virtual Assistant

5.0 71 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Content Writing Services +1 service

10% Email Marketing

Top Virtual Assistant is a service provider specializing in virtual administrative support, including customer communication, scheduling, and task management. Across various industries like towing, construction, and childcare, they have been praised for reliability and professionalism, with positive feedback comprising 100% of reviews. Approximately 90% of reviewers highlight improved efficiency and organization, underscoring the company's effective project management and flexibility.

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Reviews mention Exceeds expectations
The feedback from Early Edge Consultancy highlights that Top Virtual Assistant exceeded expectations by significantly reducing administrative workload, saving 20–25 hours weekly, and improving communication efficiency. Clients praised their excellent project management, timely deliverables, and responsiveness to urgent requests. The team’s ability to adapt to changing priorities while maintaining structured workflows was particularly noted, underscoring their professionalism and commitment to client satisfaction.

Administrative Support for Childhood Education Consultancy

5.0 Dec 10, 2025

The results exceeded our expectations. Within the first month, our internal processing time decreased significantly. We saved an average of 20–25 hours per week thanks to their support. Our email response rate improved, we saw better consistency in follow-ups, and overall communication with clients became faster and more professional.
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14 of 14 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 14 times in the past 6 months
In the past six months, clients have praised Top Virtual Assistant for their professionalism, reliability, and efficient project management. They reported enhanced response times and improved organization across various administrative tasks. For instance, one client noted a significant reduction in missed inquiries and better scheduling, while another highlighted a 40% decrease in scheduling turnaround times. Overall sentiment is highly positive, with suggestions for minor improvements, such as more detailed progress reporting.
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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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More responsive than most other service providers

Top Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Martal Group

4.8 106 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Oakville, Canada

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group is a lead generation and business development company specializing in B2B outreach through multi-channel strategies, including LinkedIn, email campaigns, and cold calling. The reviews indicate a high level of satisfaction, with approximately 90% positive feedback. Clients appreciate their project management, professionalism, and ability to seamlessly integrate with client teams, though some suggest room for improvement in campaign metrics transparency and lead targeting refinements.

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Reviews mention Results-oriented
The sentiment regarding Martal Group's results-oriented approach is overwhelmingly positive across multiple reviews. Clients noted significant advancements in their sales pipelines, with one user highlighting a 'fantastic results' from strategic advice. Another client reported 'quick turnaround and tangible results within weeks,' while others praised the team's ability to secure meetings and engage effectively with prospects. Overall, clients expressed satisfaction with the outcomes, emphasizing Martal Group's dedication to achieving their objectives and delivering measurable success.

Sales Outsourcing & Email Marketing for AI Content Platform

5.0 Feb 2, 2024

The Martal Group team has been an incredible help in streamlining all the stages of our sales pipeline. Since using their services, our client base has grown significantly. Their help has been instrumental in Narrato standing out in the sea of SaaS companies.
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Lead Gen for Email Validation &Verification Company

5.0 Mar 9, 2023

We had meetings booked on our calendars in less than a month of campaigning. If these results continue, I fully expect to carry on a long-term partnership with Martal. All the reps have experience in tech sales and know the buyer personas inside and out, which has been a game changer.
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Digital Marketing for E-Commerce Company

5.0 Sep 21, 2022

Through Martal Group, we have generated 11 sales meetings and added 137 marketing-qualified leads to our pipeline. Our inbound team is ramping up, but we look forward to the results. We appreciate how Martal Group thinks outside the box to discover opportunities.
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Go-To-Market Strategy for Software Solution Company

4.0 Jul 29, 2022

The Martal team has secured eight meetings with opportunities that were a great fit for our platform. We have had well over 100 other leads that may be future opportunities. Martal has a well-oiled process and methodology in place that drives results.
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Outbound Sales Strategies for Nonprofit Automation Platform

5.0 Apr 14, 2022

We are averaging nine qualified meetings a month for a total of 28 appointments in three months. The synergy between Martal and our team continues to drive successful results for our outbound campaigns.
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Industry Experience

Martal Group has demonstrated significant expertise in various sectors, including Advertising & Marketing, Information Technology, and Telecommunications. Clients praised their lead generation capabilities, effective communication, and tailored outreach strategies that align with specific industry needs. The overall sentiment is positive, highlighting their ability to generate qualified leads and secure appointments, particularly in IT and B2B markets. Organizations seeking growth in these sectors would likely benefit from Martal's comprehensive approach and industry knowledge.
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Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness Consulting

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More responsive than most other service providers

Martal Group is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (50) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Pathway Communications

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

50 - 249

Markham, Canada

Services provided

35% IT Managed Services

30% Call Center Services

20% Cybersecurity +1 service

15% Cloud Consulting & SI

IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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Portage Sales

5.0 13 reviews

$10,000+

$300+ / hr

2 - 9

Toronto, Canada

Services provided

50% Corporate Training & Coaching

50% Sales Outsourcing

Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

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Industry Experience

Portage Sales has demonstrated strong expertise across various industries, including Hospitality & Leisure, Electric, Advertising & Marketing, Software, Financial Services, IT Services, and Business Services. Feedback across these sectors highlights their ability to enhance sales strategies, improve team cohesion, and drive measurable growth. Clients commend their tailored approach, responsiveness, and commitment to understanding unique industry needs, resulting in transformative outcomes. Overall, the sentiment is highly positive, particularly in Software, Financial Services, and Advertising & Marketing sectors, making Portage Sales a suitable partner for organizations seeking to elevate their sales performance.
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IT Services Hospitality & leisure Electric Advertising & marketing Software Financial services Business services

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More responsive than most other service providers

Portage Sales is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Canada (9) United States (1)

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Review Rating from Clients

4.9/5.0

Quality

4.8

Schedule

5.0

Cost

5.0

Willing to Refer

4.9

Toronto-based reviews highlight Portage Sales's expertise in tailored training, leadership development, and sales process optimization. Clients praise their personalized approach, effective project management, and ability to foster behavioral change, resulting in improved client interactions, team cohesion, and strategic insights across diverse industries.
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Clever Digital Marketing

5.0 3 reviews

$10,000+

Undisclosed

10 - 49

Vaughan, Canada

Services provided

35% Pay Per Click

35% Sales Outsourcing

30% Social Media Marketing

Clever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.

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Reviews mention Great team
Clever Digital Marketing is highly regarded for its exceptional team, which demonstrates strong communication and organization skills. Clients have noted their ability to understand project needs intuitively, stating, "Clever Digital Marketing reads our minds" and praises their effective onboarding processes. The team is described as an "absolute pleasure to work with," with one client rating their project management 9 out of 10. Overall, the sentiment reflects a strong appreciation for their collaborative approach and customer service.

Paid Ad Marketing Campaigns for SMM & Creative Design Agency

5.0 Jun 22, 2022

Clever Digital Marketing is a well-rounded team — they essentially read our minds and come up with the content that aligns perfectly with the brands we manage. The smooth transition Clever Digital Marketing facilitated at the beginning of the partnership set us up for the smooth and effective partnership we have now. Their team is incredible. Their team is excellent at communicating with us and very organized. Their hands-on team is an absolute pleasure to work with.
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Industry Experience

Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.
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Advertising & marketing Wellness & Fitness Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Toronto clients commend Clever Digital Marketing for their strategic paid advertising solutions across Facebook, Instagram, and Google, achieving improved ad positions and ROI. Their team is praised for professionalism, organized project execution, and strong client communication.
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Task Virtual

4.9 54 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

20% Back Office Outsourcing

20% Search Engine Optimization

10% Call Center Services +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.

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Reviews mention Well-organized projects
Clients have expressed high satisfaction with the organization of projects handled by Task Virtual. One CEO noted a remarkable 70-80% increase in efficiency due to effective management and coordination. Feedback highlighted the team's quick responsiveness, accuracy, and the presence of a dedicated point of contact, ensuring seamless workflow. Overall sentiment reflects a strong appreciation for their well-organized approach, with no significant areas for improvement identified.

Virtual Assistant for Coaching Company

5.0 Apr 28, 2022

All the work was managed effectively. Also, up to date and I no longer lose track of any data now.
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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for Task Virtual indicates a strong overall satisfaction with their SEO services. Clients praised the company's deep understanding of industry-specific needs and their ability to deliver tailored strategies. Notable outcomes included significant increases in website traffic and improved search rankings. Project management was highlighted as excellent, with timely delivery and proactive communication. Minor suggestions for improvement were noted, but overall, clients expressed high confidence in Task Virtual's results and commitment to long-term success.
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United States (7) Canada (3) Australia (1) Germany (1) England (1)

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Toronto, Canada

100 Madison Avenue
Toronto, Canada M5R 2S4
2 - 5

+1 3472846666

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BringToMarket - US & Canada Expansion Services

5.0 5 reviews

$5,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

25% Sales Outsourcing

20% HR Outsourcing

15% Executive Search +4 services

10% Demand Generation Marketing

10% Marketing Strategy

10% PEO/Employee Leasing

10% Web Design

BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

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Industry Experience

BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.
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Software Consumer products & services Business services IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.
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France (3) Greece (1) Réunion (1)

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Toronto, Canada

7 Grosvenor St
Toronto, Canada M7A 2G6
2 - 5

4374356425

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Seologist

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Toronto, Canada

Services provided

15% Call Center Services

15% Email Marketing

10% AR/VR Development +6 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

10% Web Development

Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

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Industry Experience

SEOlogist has demonstrated expertise primarily in the financial services industry, providing exceptional SEO and digital marketing solutions. Clients appreciate their effective strategies, professionalism, and timely delivery, which resulted in improved online visibility and lead generation. The overall sentiment is highly positive, indicating that companies in competitive sectors like mortgage lending can significantly benefit from SEOlogist's tailored services.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients commend Seologist for providing exceptional value at reasonable costs, particularly highlighting their effectiveness in generating leads and improving search rankings. One client noted that they began receiving calls and online leads within two weeks of engagement, attributing this success to Seologist's efficient and professional service. Overall sentiment reflects strong satisfaction with the cost-to-value ratio, with no identified areas for improvement.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Toronto-based Clover Mortgage praises Seologist for rapid SEO results, including top search rankings and increased leads within weeks. They highlight the team's professionalism, effective workflow, and expertise in website replatforming, which significantly boosted their online visibility and brand presence in a competitive market.
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Monochromatic Partners

5.0 1 review

$5,000+

$200 - $300 / hr

2 - 9

Toronto, Canada

Services provided

20% Business Consulting

20% Fractional CMO Services

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Branding

10% Corporate Training & Coaching

Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Monochromatic Partners highlights their structured and responsive project management, with clients noting timely delivery and clear communication. One CEO praised their commitment to understanding client context, fostering a partnership rather than a vendor relationship. The overall sentiment is highly positive, with clients expressing satisfaction with the strategic value provided and a willingness to engage them for future projects.
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Industry Experience

Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.
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Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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The Sales Factory

4.7 23 reviews

$25,000+

Undisclosed

50 - 249

Toronto, Canada

Services provided

70% Sales Outsourcing

15% Call Center Services

15% Market Research

The Sales Factory is a B2B sales and lead generation company specializing in enhancing client sales pipelines through strategic outreach, lead qualification, and cold-calling services. Across multiple reviews, they are praised for their professionalism, responsiveness, and ability to integrate seamlessly with client systems. Approximately 88% of reviewers emphasize their effective communication and timely deliverables, while others highlight their adaptability to client-specific needs and market nuances.

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Reviews mention High-quality work
Clients consistently praised The Sales Factory for delivering high-quality work, noting their ability to generate well-aligned leads that significantly improved pipeline efficiency. One client highlighted their flawless execution of tasks, resulting in nine booked demos. Another remarked on the strategic outreach that led to increased conversion rates and revenue growth. Overall, the sentiment reflects strong client satisfaction with the professionalism, responsiveness, and effective communication of The Sales Factory.

Sales Information Validation & Update for Risk Advisory Co

5.0 Aug 15, 2024

Having been a consultant for over 10 years, along with working for some of the most successful brands in North America, The Sales Factory is one of the most well-run, organized, and professional firms I've dealt with in my 25-year career. My project manager is a true sales professional, as well as a very organized individual who treats me not only as a customer but as a partner in their business. All of which, in my experience if a firm delivers the above, leads to exceptional results - and they have delivered just that.
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Sales Outsourcing for IT Company

3.5 May 3, 2024

They have solid meetings, they learned our value prop, their AMs presented to us each week in a timely manner. Their SDRs are very timely and prompt and deliver very high degree outputs. They learned our value prop and are good at closing meetings and getting folks on the phone!
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Lead Generation Services for Growth Marketing Company

5.0 May 17, 2023

The project management was impressive. The Sales Factory hit the ground running, and the entire team was able to ramp up really quickly. The onboarding experience exceeded my expectations and the turnaround timing for changes/requests/updates was incredibly fast. They also had a sizeable team to support my needs. Overall really impressed.
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BPO Services for Mobile Trash Compaction Company

5.0 May 10, 2023

The plan and processes were outlined on an initial kickoff call, along with their and my deliverables and expected dates. They executed their tasks flawlessly.
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Call Center & Lead Gen Services for Logistics Co

4.5 May 29, 2025

The Sales Factory consistently delivered high-quality leads that aligned well with our ideal customer profile, significantly enhancing our pipeline efficiency. Their strategic outreach and tailored messaging not only increased our lead volume but also improved our conversion rates, contributing meaningfully to our revenue growth and pipeline generation.
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More responsive than most other service providers

The Sales Factory is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (14) Canada (7) Israel (1)

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Review Rating from Clients

4.4/5.0

Quality

4.4

Schedule

4.4

Cost

4.4

Willing to Refer

4.8

Reviewers in Toronto highlight The Sales Factory's proficiency in B2B sales development, including cold outreach, messaging, and appointment setting. Their fast onboarding, collaborative approach, and tailored strategies have resulted in measurable success, making them a reliable partner for expanding client opportunities.
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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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Toronto, Canada

Parkcrest Dr
Toronto, Canada M1M
2 - 5

+14378370101

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3C Contact Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Vaughan, Canada

Services provided

46% Call Center Services

31% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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24H Virtual

5.0 13 reviews

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

50% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.

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Industry Experience

24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

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Average Project Cost Breakdown

Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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Canada (10) United States (3)

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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Reviewers in Toronto highlight 24H Virtual’s expertise in managing multi-industry call services, from property management to health education. Their dedicated team provides reliable, customized support, enhancing customer engagement and reducing administrative burdens across diverse complex projects.
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Miratel

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Vaughan, Canada

Services provided

50% Back Office Outsourcing

30% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Services provided

35% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Callnovo

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Markham, Canada

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Gatestone & Co.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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Priority Credit Management Corp.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Richmond Hill, Canada

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Business Consulting

In Edmonton, Canada and Ann Arbor, Michigan, Priority Credit Management Corp. Is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Richmond Hill, Canada

9225 Leslie Street, 2nd Floor
Richmond Hill, Canada L4B 3H6
2 - 5

6474976001

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Simpro Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Toronto, Canada

Services provided

40% Back Office Outsourcing

40% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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One Contact

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Toronto, Canada

Services provided

80% Call Center Services

20% Sales Outsourcing

Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.
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MyMo Leads

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Toronto, Canada

Services provided

70% Sales Outsourcing

20% Branding

10% Other Marketing

MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.
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Koldify

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

60% Sales Outsourcing

10% Call Center Services

10% Email Marketing +3 services

10% Generative AI

5% Conversion Optimization

5% Market Research

Sales Outsourcing company Koldify was launched in 2023. In Toronto, Canada, the team provides Sales Outsourcing and Email Marketing.
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Qallus JSR Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Eazy Virtual Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

30% Business Consulting

30% Call Center Services

15% Back Office Outsourcing +2 services

15% Sales Outsourcing

10% IT Staff Augmentation

Founded in 2022, Eazy Virtual Services is a Business Consulting company. Their services include Business Consulting and Call Center Services.
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Sidkey & Co Inc

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

30% Event Marketing

20% Sales Outsourcing

20% Social Media Marketing +3 services

10% Low/No Code Development

10% Search Engine Optimization

10% Web Design

Founded in 2019, Sidkey & Co Inc, a small Event Marketing company, is located in Toronto, Canada. Their team offers Event Marketing and Social Media Marketing.
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IT Solutions Canada

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Richmond Hill, Canada

Services provided

20% Accounting

20% Call Center Services

20% Conversion Optimization +2 services

20% Cybersecurity

20% IT Managed Services

Conversion Optimization company IT Solutions Canada specializes in Conversion Optimization and Cybersecurity. They are in Richmond Hill, Canada.
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Grasp Solutions

4.5 1 review

$1,000+

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

38% Customer Service Outsourcing

22% Call Center Services

20% HR Outsourcing +2 services

10% Advertising

10% Social Media Marketing

Grasp Solutions offers business process outsourcing services, including limousine outsourcing, call answering, and virtual receptionist functions. Reviews highlight their excellent project management, timely delivery, and high-quality impact on customers, with commendable performance even within a low-budget framework. Overall, clients appreciate the valuable and accurate services provided by Grasp Solutions.

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VoiceLogic.com

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

VoiceLogic.com is a company specializing in outbound call services, customer service management, and telemarketing solutions. Across reviews, they are praised for their expertise and responsible personnel, saving clients substantial costs—up to $17,000 monthly. Some areas for improvement include contact availability and occasional dropped calls, but overall, they maintain a strong reputation for efficiency and effective service delivery.

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Reviews mention Efficient
The overall sentiment regarding VoiceLogic's efficiency is highly positive. Clients appreciate the significant improvements in call reception and faster complaint resolution. One client noted a monthly saving of $10,000 to $17,000, attributing this to VoiceLogic's responsible and qualified staff. Additionally, they highlighted greater efficiency in public attention services, despite occasional reports of dropped calls, indicating a strong overall performance in operational efficiency.

Telemarketing Services for Energy Company

4.5 Dec 24, 2017

Their service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention. Their strengths are responsible and qualified personnel.
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Industry Experience

VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise and efficiency in managing outbound services, notably in improving customer service and reducing costs. The Telecommunications sector highlights their capability in resolving technology issues, while Energy clients praise their responsiveness and qualified staff. Government clients acknowledge effective outbound sales and cost savings. Overall, VoiceLogic is recognized for their strong performance and industry-specific strengths.
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Telecommunications Energy & natural resources Government

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients have reported that VoiceLogic.com offers significant cost savings and good value for money. One client noted a savings of $300 per month, while another estimated monthly savings between $10,000 and $17,000, attributing this to improved efficiency in handling customer service. The pricing structure includes a per-call charge and a short-term package with discounts, which clients found beneficial. Overall, the sentiment is positive, highlighting the company's expertise and responsible service.
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Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)

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Pointhigh Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Markham, Canada

Services provided

20% Content Moderation Services

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Pointhigh Media is a small SEO agency. They specialize in Search Engine Optimization and Pay Per Click and were founded in 2017.
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Elevate2Growth Marketing

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Vaughan, Canada

Services provided

20% CRM Consulting and SI

20% Digital Strategy

20% Email Marketing +2 services

20% Sales Outsourcing

20% Social Media Marketing

Elevate2Growth Marketing is a Digital Strategy company. They offer Digital Strategy and Social Media Marketing and were launched in 2022. The company is in Vaughan, Canada.
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Soliton Solutions Pvt Ltd

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Toronto, Canada

Services provided

20% Digital Strategy

20% IT Staff Augmentation

20% Marketing Strategy +2 services

20% Sales Outsourcing

20% Social Media Marketing

Marketing Strategy company Soliton Solutions Pvt Ltd was launched in 2020. The team focuses on Marketing Strategy and Digital Strategy and is headquartered in Toronto, Canada.
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Call Box BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Vaughan, Canada

Services provided

5% Advertising

5% Application Management & Support

5% Back Office Outsourcing +17 services

5% Branding

5% Call Center Services

5% Content Marketing

5% Customer Service Outsourcing

5% Digital Strategy

5% Finance & Accounting Outsourcing (FAO)

5% Graphic Design

5% HR Outsourcing

5% IT Managed Services

5% Market Research

5% Other Digital Marketing

5% Other Marketing

5% Pay Per Click

5% Recruiting

5% Recruitment Process Outsourcing

5% Search Engine Optimization

5% Transcription

Launched in 2015, Call Box BPO is a small call center. Their team provides Call Center Services and Back Office Outsourcing.
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Marketing Dynamics

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Toronto, Canada

Services provided

15% Branding

15% Content Marketing

15% Sales Outsourcing +4 services

15% Search Engine Optimization

15% Web Design

15% Web Development

10% Email Marketing

Marketing Dynamics is a branding agency. They offer Branding and Content Marketing and are in Toronto, Canada.
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Millenium1 Solutions

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% IT Managed Services

Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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The ALEA Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richmond Hill, Canada

Services provided

45% Call Center Services

45% Sales Outsourcing

10% Search Engine Optimization

The ALEA Group is a midsize telephone answering service in Richmond Hill, Canada. The team specializes in Call Center Services and Sales Outsourcing.
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York Consulting

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

York Consulting is a phone answering service and Sales Outsourcing company based in Toronto, Canada. They provide Call Center Services and Sales Outsourcing.
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Globalfaces Direct

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

60% Call Center Services

40% Financial Consulting

Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.
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AppointmentSetter

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Toronto, Canada

Services provided

48% Call Center Services

32% Sales Outsourcing

20% Back Office Outsourcing

AppointmentSetter is a lead generation company specializing in prospecting and creating new client opportunities for businesses. Their reviews reflect a high level of satisfaction, with clients praising their responsiveness and industry knowledge. Notably, 100% of the feedback is positive, highlighting their ability to deliver customized solutions and adapt to challenges such as COVID-19.

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Industry Experience

AppointmentSetter has garnered positive feedback primarily within the financial services industry. Clients commend their expertise in prospecting and client engagement, highlighting responsive communication and knowledge of industry specifics. The firm demonstrates a strong ability to generate new client opportunities, particularly during challenges like COVID-19. Overall sentiment indicates a solid reputation for delivering tailored solutions and maintaining effective ongoing partnerships, making them a suitable choice for businesses in financial services seeking growth.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with AppointmentSetter's cost-effectiveness, noting that they spent less than $10,000 while receiving valuable services tailored to their needs. Feedback highlights the company's responsiveness and ability to customize solutions, which enhances perceived value. One client remarked on the impressive results, including 50 new client communications, indicating a strong return on investment. Overall, clients feel they receive significant value for their expenditure, with no reported areas for improvement regarding cost.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Toronto clients commend AppointmentSetter for their personalized prospecting solutions, which facilitated meaningful client engagement for an insurance investment firm. Their industry knowledge, responsiveness, and ability to adapt during COVID-19 demonstrate their strong project execution and client focus.
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Vitonia

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Back Office Outsourcing and Sales Outsourcing company Vitonia was established in 2016. Located in Toronto, Canada, the team focuses on Back Office Outsourcing and Sales Outsourcing.
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VereQuest

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

55% Call Center Services

45% IT Strategy Consulting

Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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Pro Collections Limited

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Financial Advising & Planning +1 service

25% Funding & Investment

Pro Collections Limited is a small Toronto, Canada-based call center. Their services include Call Center Services and Back Office Outsourcing.
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Republix

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Toronto, Canada

Services provided

10% Branding

10% Content Marketing

10% Conversion Optimization +7 services

10% Custom Software Development

10% Ecommerce Marketing

10% Media Planning & Buying

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Republix is a midsize Toronto, Canada-based branding company. The team provides Branding and Media Planning & Buying.
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TeleMED Diagnostic Management

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

20% Application Testing

20% Compliance Consulting

20% IT Managed Services +4 services

10% Back Office Outsourcing

10% Business Consulting

10% Call Center Services

10% IT Strategy Consulting

TeleMED Diagnostic Management is a Toronto, Canada-based IT managed services company. The team provides IT managed services and Application Testing.
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Golden Vision Training

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Toronto, Canada

Services provided

20% Corporate Training & Coaching

10% Advertising

10% Digital Strategy +6 services

10% Email Marketing

10% Market Research

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Golden Vision Training is a Corporate Training & Coaching company established in 2010. The small team specializes in Corporate Training & Coaching and Advertising.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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MetCredit

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Mississauga, Canada

Services provided

100% Call Center Services

MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.
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Mississauga, Canada

E300 6860 Century Ave
Mississauga, Canada L5N 2V8
76 - 100

1 905 819 8939

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Paradigm Quest

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Toronto, Canada

Services provided

50% Back Office Outsourcing

50% Call Center Services

Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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REALQualified Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toronto, Canada

Services provided

100% Sales Outsourcing

REALQualified Inc., a Sales Outsourcing company, was launched in 2020. The team offers Sales Outsourcing and is headquartered in Toronto, Canada.
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Top Outbound Call Centers in Richmond Hill

List of the Top Richmond Hill Outbound Call Center Providers

Industry Experience

Select Industry to see insights

Purple Sales is very responsive

Reviews mention Flexible

Back-Office/Customer Service Outsourcing for Software Dev Co

Reviewed 4 times in the past 6 months

Reviews mention Exceeds expectations

Administrative Support for Childhood Education Consultancy

Reviewed 14 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Top Virtual Assistant is very responsive

Reviews mention Results-oriented

Sales Outsourcing & Email Marketing for AI Content Platform

Lead Gen for Email Validation &Verification Company

Digital Marketing for E-Commerce Company

Go-To-Market Strategy for Software Solution Company

Outbound Sales Strategies for Nonprofit Automation Platform

Industry Experience

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Martal Group is responsive

Industry Experience

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Portage Sales is very responsive

Reviews mention Great team

Paid Ad Marketing Campaigns for SMM & Creative Design Agency

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Virtual Assistant for Coaching Company

Reviewed 2 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Sales Information Validation & Update for Risk Advisory Co

Sales Outsourcing for IT Company

Lead Generation Services for Growth Marketing Company

BPO Services for Mobile Trash Compaction Company

Call Center & Lead Gen Services for Logistics Co

The Sales Factory is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Telemarketing Services for Energy Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

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List of the Top 9 Richmond Hill Outbound Call Center Providers

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