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A Dedicated Front Desk and Operations Partner

Veta Virtual is a human-centred operations partner providing Canada and United States clients with specialized Remote Talent placements, Workflow Engineering, and Virtual Front Desk support, perfect for growing businesses that need reliable, scalable support without the overhead of traditional hiring. We operate as a structured extension of your organization, supporting daily operations, protecting revenue-critical conversations, and creating consistent workflows that scale with your business.

  • Min project size
    $1,000+
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Toronto, Canada
  • Year founded
    Founded 2020

1 Locations

  • Toronto , Canada

Select Focus Area
Industries
Legal
40%
Financial services
15%
Medical
15%
Other industries
15%
Advertising & marketing
5%
Business services
5%
Real estate
5%
Clients
Midmarket ($10M - $1B)
50%
Small Business (<$10M)
50%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate Undisclosed
Rating for cost 4.9 /5

What Clients Have Said

Veta Virtual is noted for its competitive pricing and value, fitting various budgets. Clients report satisfaction with the quality of service, responsiveness, and effective communication, but some mentioned affordability concerns as business conditions changed.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 47 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Select a service to see pricing information

Highly Rated Similar Providers

Veta Virtual Review Insights

Overall Review Rating

5.0
  • Quality 4.9
  • Schedule 4.9
  • Cost 4.9
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Room for Multilingual Expansion

    While Veta Virtual's services are highly regarded, some clients express interest in expanding their multilingual capabilities to include languages like French and Chinese, indicating potential areas for growth.

  • Strong Project Management Skills

    Clients commend Veta Virtual for their strong project management skills, ensuring timely delivery and clear communication. Their organized approach facilitates smooth and efficient workflows.

  • Proven Track Record with Law Firms

    Veta Virtual has a strong track record of working with law firms, offering services that include call handling, scheduling, and client communication. Their experience in the legal sector is a key strength.

  • Effective Call Handling and Scheduling

    Veta Virtual significantly reduces missed calls and efficiently manages scheduling, enabling clients to focus on core tasks. Their reliable and organized approach ensures high-quality first contact and smooth client interactions.

  • Enhanced Business Efficiency

    Clients report increased efficiency and productivity due to Veta Virtual's services. By managing calls and administrative tasks, Veta Virtual allows businesses to focus on growth and core activities.

  • Adaptability and Quick Problem Solving

    Veta Virtual is praised for their adaptability and quick problem-solving skills. They are responsive to client feedback and capable of implementing changes swiftly to meet evolving needs.

Veta Virtual Reviews

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Services
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Call Center Services for Law Firm

  • Call Center Services
  • Confidential
  • Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They're very easy to work with and extremely professional."

Sep 18, 2025
Office Manager, Lake Munro LLC
Anonymous
Verified
  • Legal
  • St. Louis, Missouri
  • 11-50 Employees
  • Online Review
  • Verified

Veta Virtual provides ongoing call center services for a law firm. The team answers customer calls, takes messages, and screens out marketing calls.

Virtual Assistance Services for Law Firm

  • Call Center Services Customer Service Outsourcing
  • Answering services
    +3
  • Confidential
  • May 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"I was impressed with their personalized attention."

Aug 26, 2025
Executive, Sarah M. Timmers, Esquire
Anonymous
Verified
  • Legal
  • North Atlanta, Georgia
  • 1-10 Employees
  • Online Review
  • Verified

Veta Virtual provides virtual assistant services for a law firm. The team handles telephone calls, appointment scheduling, and bill collection.

Call Center & Customer Service Outsourcing for Software Co

  • Call Center Services Customer Service Outsourcing
  • Phone Support Services
  • Confidential
  • Oct. 2023 - Feb. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

"They were very responsive and proactive to our needs."

Feb 26, 2025
Customer Success Manager, Software Company
Anonymous
Verified
  • Other industries
  • Toronto, Ontario
  • 11-50 Employees
  • Online Review
  • Verified

Veta Virtual provided call center services for a software company. The team answered sales and support calls and transferred them to the client's technical or sales team or created follow-up tickets.

Call Center Services for Law Firm

  • Call Center Services
  • Answering services
    +2
  • Confidential
  • Nov. 2022 - Nov. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"I was extremely happy with Veta Virtual's delivery."

Nov 27, 2024
Managing Partner, Ruppert Law Firm LLC
Sean Ruppert
Verified
  • Legal
  • Pittsburgh, Pennsylvania
  • 1-10 Employees
  • Online Review
  • Verified

Veta Virtual provided call center services for a law firm. They answered incoming phone calls from existing clients and scheduled consultations for potential clients through both inbound and outbound calling.

Call Center Services for Estate Planning Law Firm

  • Call Center Services
  • Confidential
  • Nov. 2020 - Nov. 2024
3.0
Quality
3.5
Schedule
3.0
Cost
3.5
Willing to Refer
3.0

"They are a dedicated team of customer service."

Nov 24, 2024
Attorney Owner, Sheila J Kelly Law Firm, LLC
Sheila Kelly
  • Legal
  • White Bear Lake, Minnesota
  • 1-10 Employees
  • Online Review

Veta Virtual provides call center services for an estate planning law firm. The team answers calls, schedules appointments, and takes messages.

Call Answering Services for Legal Services Company

  • Call Center Services
  • Less than $10,000
  • Mar. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0

"Their workers were thorough and responsible."

Oct 3, 2024
Manager, Poulson Law Offices
Anonymous
  • Legal
  • Cooperstown, New York
  • 1-10 Employees
  • Online Review

A legal services company hired Veta Virtual to handle calls.

Virtual Reception Services for Family Law Firm

  • Call Center Services
  • Answering services
    +2
  • Less than $10,000
  • Sep. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Veta Virtual's responsiveness and adaptivity to client needs are most impressive."

Apr 30, 2024
Managing Lawyer, Family Law Firm
Anonymous
Verified
  • Legal
  • Toronto, Ontario
  • 1-10 Employees
  • Online Review
  • Verified

Veta Virtual has been hired by a family law firm to provide reception services. The team has provided the reception services virtually.

Call Answering & Forwarding for Criminal Defense Law Firm

  • Call Center Services Customer Service Outsourcing
  • Answering services
    +2
  • Less than $10,000
  • Jan. 2023 - Apr. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their employees take pride in their job, and it shows."

Apr 9, 2024
Owner, Law Office of Mark A. Velez
Mark Velez
Verified
  • Legal
  • Torrance, California
  • 1-10 Employees
  • Online Review
  • Verified

A criminal defense law firm hired Veta Virtual to answer and forward phone calls and provide email summaries. The team assigned resources to handle these tasks and provide customer support services.

Call Answering & Message Forwarding for Legal Services Firm

  • Call Center Services
  • Confidential
  • Dec. 2023 - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"I was entirely satisfied with the quality of service."

Mar 1, 2024
President, Legal Services Company
Anonymous
Verified
  • Legal
  • Fort Lauderdale, Florida
  • 1-10 Employees
  • Online Review
  • Verified

A legal services company hired Veta Virtual to answer incoming calls and earn a professional first impression from callers. The team also took and forwarded messages to the client.

Call Center & Sales Services for Mortgage Brokerage Firm

  • Call Center Services Customer Service Outsourcing
  • Phone Support Services
  • $10,000 to $49,999
  • May 2023 - Mar. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They are on-time and professional."

Feb 29, 2024
Owner, Effortless Mortgage
Mia Zhang
Verified
  • Financial services
  • Canada
  • 11-50 Employees
  • Online Review
  • Verified

Veta Virtual provided call center and sales services for a mortgage brokerage firm. They handled inquiries, took on sales calls, obtained client contact information, and collaborated with the internal team.

Locations (1)

318 Richmond ST W TorontoCanada M5V 0B4

41 - 49

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Daniel Bengio, CPA, PA

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Daniel Bengio

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