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A Dedicated Front Desk and Operations Partner

Veta Virtual is a human-centred operations partner providing Canada and United States clients with specialized Remote Talent placements, Workflow Engineering, and Virtual Front Desk support, perfect for growing businesses that need reliable, scalable support without the overhead of traditional hiring. We operate as a structured extension of your organization, supporting daily operations, protecting revenue-critical conversations, and creating consistent workflows that scale with your business.

  • Min project size
    $1,000+
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Toronto, Canada
  • Year founded
    Founded 2020

1 Locations

  • Toronto , Canada

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate Undisclosed
    Rating for cost 4.9 /5

    What Clients Have Said

    Veta Virtual is praised for its affordable pricing and strong value for cost, fitting clients' budgets while providing professional services. Clients report significant improvements in call handling and customer engagement, attributing their growth to Veta's effective solutions.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 47 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

    Select a service to see pricing information

    Highly Rated Similar Providers

    Veta Virtual Review Insights

    Overall Review Rating

    5.0
    • Quality 4.9
    • Schedule 4.9
    • Cost 4.9
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Exceptional Customer Service

      Veta Virtual is noted for its outstanding customer service, with clients appreciating their professionalism, friendliness, and ability to provide personalized attention. This approach enhances client satisfaction and fosters long-term partnerships.

    • Seamless Integration and Onboarding

      Veta Virtual's seamless integration and onboarding process is highlighted by clients as a major advantage. The team efficiently integrates into existing workflows, ensuring minimal disruption and maximum efficiency.

    • Room for Multilingual Expansion

      Some clients express a desire for expanded multilingual services, such as additional language capabilities beyond English and Spanish, to better serve diverse client bases. This represents a potential area for service enhancement.

    • High Client Satisfaction

      Feedback indicates high levels of client satisfaction with Veta Virtual's services, with many clients experiencing increased business efficiency and growth. Their commitment to client needs is evident in their proactive service adjustments.

    • Personalized and Dedicated Service

      Clients value the dedicated service provided by Veta Virtual, with personalized attention from the team ensuring that specific business requirements are met. This personalized approach is a standout feature of their service.

    • Strong Project Management

      Clients consistently praise Veta Virtual for their responsive and well-organized project management. The team delivers tasks on time and adapts swiftly to client needs, ensuring a smooth workflow and effective communication.

    Veta Virtual Reviews

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    Virtual Assistance Services for Law Firm

    • Call Center Services Customer Service Outsourcing
    • Confidential
    • May 2025 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I was impressed with their personalized attention."

    Aug 26, 2025
    Executive, Sarah M. Timmers, Esquire
    Anonymous
    Verified
    • Legal
    • North Atlanta, Georgia
    • 1-10 Employees
    • Online Review
    • Verified

    Veta Virtual provides virtual assistant services for a law firm. The team handles telephone calls, appointment scheduling, and bill collection.

    Call Center & Customer Service Outsourcing for Software Co

    • Call Center Services Customer Service Outsourcing
    • Confidential
    • Oct. 2023 - Feb. 2025
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They were very responsive and proactive to our needs."

    Feb 26, 2025
    Customer Success Manager, Software Company
    Anonymous
    Verified
    • Other industries
    • Toronto, Ontario
    • 11-50 Employees
    • Online Review
    • Verified

    Veta Virtual provided call center services for a software company. The team answered sales and support calls and transferred them to the client's technical or sales team or created follow-up tickets.

    Call Center Services for Law Firm

    • Call Center Services
    • Confidential
    • Nov. 2022 - Nov. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I was extremely happy with Veta Virtual's delivery."

    Nov 27, 2024
    Managing Partner, Ruppert Law Firm LLC
    Sean Ruppert
    Verified
    • Legal
    • Pittsburgh, Pennsylvania
    • 1-10 Employees
    • Online Review
    • Verified

    Veta Virtual provided call center services for a law firm. They answered incoming phone calls from existing clients and scheduled consultations for potential clients through both inbound and outbound calling.

    Call Center Services for Estate Planning Law Firm

    • Call Center Services
    • Confidential
    • Nov. 2020 - Nov. 2024
    3.0
    Quality
    3.5
    Schedule
    3.0
    Cost
    3.5
    Willing to Refer
    3.0

    "They are a dedicated team of customer service."

    Nov 24, 2024
    Attorney Owner, Sheila J Kelly Law Firm, LLC
    Sheila Kelly
    • Legal
    • White Bear Lake, Minnesota
    • 1-10 Employees
    • Online Review

    Veta Virtual provides call center services for an estate planning law firm. The team answers calls, schedules appointments, and takes messages.

    Call Answering Services for Legal Services Company

    • Call Center Services
    • Less than $10,000
    • Mar. - Sep. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "Their workers were thorough and responsible."

    Oct 3, 2024
    Manager, Poulson Law Offices
    Anonymous
    • Legal
    • Cooperstown, New York
    • 1-10 Employees
    • Online Review

    A legal services company hired Veta Virtual to handle calls.

    Virtual Reception Services for Family Law Firm

    • Call Center Services
    • Less than $10,000
    • Sep. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Veta Virtual's responsiveness and adaptivity to client needs are most impressive."

    Apr 30, 2024
    Managing Lawyer, Family Law Firm
    Anonymous
    Verified
    • Legal
    • Toronto, Ontario
    • 1-10 Employees
    • Online Review
    • Verified

    Veta Virtual has been hired by a family law firm to provide reception services. The team has provided the reception services virtually.

    Call Answering & Forwarding for Criminal Defense Law Firm

    • Call Center Services Customer Service Outsourcing
    • Less than $10,000
    • Jan. 2023 - Apr. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their employees take pride in their job, and it shows."

    Apr 9, 2024
    Owner, Law Office of Mark A. Velez
    Mark Velez
    Verified
    • Legal
    • Torrance, California
    • 1-10 Employees
    • Online Review
    • Verified

    A criminal defense law firm hired Veta Virtual to answer and forward phone calls and provide email summaries. The team assigned resources to handle these tasks and provide customer support services.

    Call Answering & Message Forwarding for Legal Services Firm

    • Call Center Services
    • Confidential
    • Dec. 2023 - Feb. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I was entirely satisfied with the quality of service."

    Mar 1, 2024
    President, Legal Services Company
    Anonymous
    Verified
    • Legal
    • Fort Lauderdale, Florida
    • 1-10 Employees
    • Online Review
    • Verified

    A legal services company hired Veta Virtual to answer incoming calls and earn a professional first impression from callers. The team also took and forwarded messages to the client.

    Call Center & Sales Services for Mortgage Brokerage Firm

    • Call Center Services Customer Service Outsourcing
    • $10,000 to $49,999
    • May 2023 - Mar. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are on-time and professional."

    Feb 29, 2024
    Owner, Effortless Mortgage
    Mia Zhang
    Verified
    • Financial services
    • Canada
    • 11-50 Employees
    • Online Review
    • Verified

    Veta Virtual provided call center and sales services for a mortgage brokerage firm. They handled inquiries, took on sales calls, obtained client contact information, and collaborated with the internal team.

    Inbound Customer Service for Sales & Marketing Agency

    • Back Office Outsourcing Call Center Services Sales Outsourcing
    • Confidential
    • Mar. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They have been great!"

    Sep 13, 2023
    Founder, RevFuel
    Andrew Block
    Verified
    • Other industries
    • Charleston, South Carolina
    • 1-10 Employees
    • Online Review
    • Verified

    Veta Virtual provides inbound customer service for a sales and marketing agency. The team supports the client in handling inbound calls from qualified leads and in managing booked meetings.

    Locations (1)

    318 Richmond ST W TorontoCanada M5V 0B4

    41 - 49

    Contact Veta Virtual

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    Daniel Bengio

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