Top BPO Companies in Illinois

Ratings Updated: November 15, 2026

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Unity Communications

4.9 48 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Illinois

Services provided

25% Back Office Outsourcing

15% Employer of Record (EOR) Services

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications specializes in providing customer service, administrative support, and technical troubleshooting. The company is frequently praised for its excellent communication, responsiveness, and high standards, with a notable focus on aligning with client values. Approximately 90% of reviews highlight their timely delivery and positive impact on client operations, although a few suggest refining candidate selection and evaluation methods for improved outcomes.

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3 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Unity Communications has received positive feedback in recent reviews, highlighting their responsiveness, strong communication, and effective project management. Clients noted a significant reduction in errors and improved operational efficiency, particularly in administrative tasks and customer service support. One client emphasized their alignment of company values and culture, while another praised their ability to exceed expectations consistently. Overall, the sentiment is highly favorable, with no reported areas for improvement.
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Industry Experience

Unity Communications has received positive feedback across various industries, including Hospitality & Leisure, Medical, Manufacturing, Telecommunications, and Retail. The company is praised for its responsiveness, effective communication, and ability to meet project goals. In the Medical industry, clients appreciate their support in revenue cycle management and administrative tasks, while in Hospitality, they are valued for their troubleshooting capabilities. Overall, Unity Communications is recognized for its expertise in managing customer service operations and enhancing operational efficiency, making it a strong candidate for businesses in these sectors.
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IT Services Manufacturing Medical Dental Hospitality & leisure Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Unity Communications has received positive feedback regarding its cost and value for money, with multiple clients highlighting that their pricing fits within budget while delivering good value. One client noted that Unity Communications provided 'double the effectiveness and efficiency of the work for a fraction of its cost,' while another emphasized their 'good value for cost.' Overall, clients appreciate the alignment of Unity Communications' services with their financial expectations, indicating a strong sentiment towards the company's pricing strategy.
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United States (38) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Illinois

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Professional
Hugo Inc. has received overwhelmingly positive feedback regarding their professionalism. Clients highlight their exceptional commitment to understanding company cultures, delivering on time, and providing outstanding customer support. One client noted their 'unwavering commitment to on-time deliveries' and adaptability to specific needs, while another praised their ability to reduce response times and enhance customer satisfaction. Overall, clients express gratitude for Hugo's reliability, flexibility, and the positive energy they bring to collaborations, marking them as an exemplary partner.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Illinois

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Hit Rate Solutions

4.8 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Chicago, IL

Services provided

45% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Hit Rate Solutions is an outsourcing company specializing in outbound calling, lead generation, and customer support services. Reviews indicate strong project management and communication skills, contributing to increased workflow efficiency and successful project outcomes. Positive feedback is prevalent, with over 90% of clients highlighting good value, responsiveness, and communication, though some note concerns about IT infrastructure and English accents.

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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
Hit Rate Solutions has received positive feedback in recent reviews, highlighting their effective project management and communication skills. Clients noted a significant increase in workflow velocity and lead closures, with one client reporting a 40% rise in closed leads within a month. The ease of the recruiting process and responsiveness of the team were particularly praised. However, concerns were raised regarding the IT infrastructure, which required updates to ensure reliable service.
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Industry Experience

Hit Rate Solutions has demonstrated significant expertise across various industries, notably in financial services, where clients have praised their efficiency in document management and customer support. In real estate, they excel at lead generation and appointment setting, while in the telecommunications sector, they have proven effective in building sales pipelines. Overall, feedback indicates a strong capability in client communication, project management, and delivering measurable results, making them a suitable partner for businesses in these sectors.
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Arts, entertainment & music Financial services Real estate Healthcare Consumer products & services Telecommunications Consulting Other Industry

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (3) $50,000 to $199,999 (2)

What Clients Have Said
Hit Rate Solutions is frequently praised for its cost-effectiveness and overall value. Clients consistently mention that the pricing fits their budget, with one stating, 'Good value for cost.' Another client highlighted that Hit Rate Solutions delivered results comparable to internal efforts, but with greater efficiency and cost-effectiveness. Overall sentiment from reviews indicates satisfaction with the balance of pricing and quality of service provided, reinforcing Hit Rate Solutions' reputation as a financially viable option for various projects.
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United States (13) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Belkins

4.9 234 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Lombard, IL

Services provided

70% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +1 service

10% Email Marketing

Belkins is a lead generation and outbound marketing company known for its expertise in creating tailored outreach strategies and effective lead management. The company received overwhelmingly positive feedback, with 100% of clients praising their professionalism, project management, and ability to deliver measurable results. Clients consistently highlighted their ability to refine the ideal client profile (ICP) and conduct strategic market segmentation.

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Reviews mention Openness
Belkins demonstrates a high level of openness in their client interactions, as highlighted by X3 Marketing's feedback. The client appreciated Belkins' willingness to accommodate specific requests, such as selecting nearby companies for meetings. Their collaborative approach facilitated a strong partnership, resulting in the successful closure of over seven deals. Overall, the sentiment reflects a positive experience, with the client expressing satisfaction and intent to continue the partnership.

Appointment Scheduling for Digital Marketing Firm

5.0 Sep 7, 2022

I wanted to attend all the meetings personally. Accordingly, we needed clients who were close to us. Belkins was open to my wishes and gave their best. Also, I was glad they designed an individual template for us with a proposal for a face-to-face meeting.
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4 of 4 reviews are 5 stars

Unknown avg. project cost

Reviewed 4 times in the past 6 months
Belkins has received positive feedback in recent reviews, highlighting their effectiveness in lead generation and project management. Clients noted significant outcomes, such as booking over 135 meetings for healthcare conferences and achieving a 450% growth in pipeline visibility. Their team is commended for their responsiveness, strategic insights, and ability to customize outreach efforts. Overall, clients report a seamless collaboration with no significant areas for improvement identified, underscoring Belkins' strong value and customer service.
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United States (140) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)

This provider is fluent in 3 languages:

English

German

French

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Mountain Standard Time (MST)

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Lombard, IL

477 East Butterfield Rd
Lombard, IL 60148
41 - 49

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Task Virtual

5.0 85 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Chicago, IL

Services provided

40% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

10% Call Center Services

10% Data Annotation Services

Task Virtual is a versatile virtual assistance and support company, providing services such as customer service, administrative support, data processing, SEO, and B2B lead generation. Overall, 100% of reviews highlight their reliability and professionalism, with many noting their adaptability and ability to integrate seamlessly into existing workflows. Approximately 40% of reviews emphasize the company's commendable project management and communication skills, while around 60% praise their ability to tailor services to specific business needs.

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7 of 7 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
Task Virtual has received positive feedback from clients over the past six months, highlighting its adaptability and effective support across various operational tasks. Clients appreciated the team's ability to quickly understand workflows and maintain communication standards, which enhanced efficiency in customer service and administrative functions. Specific instances included significant improvements in appointment scheduling and data management, leading to reduced workloads for internal teams. Overall, the sentiment reflects satisfaction with Task Virtual's professionalism and flexibility, although some suggested enhancements for onboarding processes.
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Average Project Cost Breakdown

Less than $10,000 (14) $10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.
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United States (7) Canada (4) Ireland (4) Australia (1) Germany (1) Italy (1) Spain (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 12 time zones:

Middle East Time (MET)

India Standard Time (IST)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

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Chicago, IL

122 South Michigan Avenue
Chicago, IL 60603
2 - 5

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Professional
Hugo Inc. has received overwhelmingly positive feedback regarding their professionalism. Clients highlight their exceptional commitment to understanding company cultures, delivering on time, and providing outstanding customer support. One client noted their 'unwavering commitment to on-time deliveries' and adaptability to specific needs, while another praised their ability to reduce response times and enhance customer satisfaction. Overall, clients express gratitude for Hugo's reliability, flexibility, and the positive energy they bring to collaborations, marking them as an exemplary partner.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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CrossRealms International

5.0 2 reviews

Verified

$5,000+

$150 - $199 / hr

50 - 249

Chicago, IL

Services provided

45% Cybersecurity

20% AI Development

15% IT Managed Services +2 services

10% Cloud Consulting & SI

10% Document Digitization & Management

CrossRealms International is an IT services company specializing in network infrastructure upgrades and server management. Reviewers consistently commend their effective communication and timely delivery, with 100% positive feedback noting their impressive project management. Their work results in improved performance and long-term cost savings, demonstrating their expertise in handling complex IT projects.

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Reviews mention Great project management
CrossRealms International received outstanding feedback regarding their project management, with clients praising their ability to deliver milestones on time and within budget. One client highlighted the clear, proactive communication and quick responses to needs, which fostered a smooth and stress-free process. The company's flexibility in adapting to specific client requirements was particularly noted, reinforcing their commitment to partnership and client satisfaction. Overall, the sentiment reflects a high level of confidence in CrossRealms International's capabilities.

VoIP Rollout for Scool District

5.0 Nov 6, 2026

Working with CrossRealms International on our VoIP rollout was an outstanding experience from start to finish. Their project management was exceptional. Every milestone was delivered on time and on budget, and we always knew exactly where things stood. Communication was consistently clear, proactive, and responsive, and whenever a question or need came up, they addressed it quickly and thoughtfully.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
CrossRealms International has received highly positive feedback in recent reviews, highlighting their effective communication and project management. Clients noted timely delivery and responsiveness, particularly in IT infrastructure upgrades and VoIP system implementations. One client emphasized the company's adaptability to specific needs, stating that CrossRealms International made complex projects smooth and stress-free. Overall, clients expressed satisfaction with the outcomes and praised the team's professionalism, indicating no areas for improvement.
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Industry Experience

CrossRealms International has demonstrated expertise primarily in the Manufacturing and Education sectors. In Manufacturing, they were praised for upgrading network infrastructure, delivering improved performance and cost savings, while maintaining effective communication. In Education, their successful implementation of a VoIP system highlighted their exceptional project management and flexibility, ensuring a smooth rollout tailored to specific needs. Overall, CrossRealms International is highly regarded for their responsiveness and ability to adapt, making them a strong fit for clients in these industries.
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Education

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
CrossRealms International is recognized for delivering exceptional value for money, with clients highlighting significant cost savings and improved performance. One client noted that their project was completed on time and on budget, emphasizing the company's proactive communication and responsiveness. Another client praised CrossRealms International's ability to adapt to specific needs, ensuring a smooth and stress-free experience. Overall, the sentiment reflects strong satisfaction with the company's pricing and the quality of service provided.
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iCareBilling

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Chicago, IL

Services provided

100% Back Office Outsourcing

iCareBilling is a medical billing company offering services such as credentialing, billing, and electronic medical record system implementation. Reviews highlight their professionalism, prompt responsiveness, and strong project management skills. With a 100% positive feedback rate, clients commend their quick setup, effective communication, and the ability to meet deadlines consistently. Numerous reviewers appreciate their accessibility and have recommended them to others.

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Reviews mention Reliable
Clients consistently highlight iCareBilling's reliability, noting their commitment to meeting deadlines and quotas. One CEO emphasized their attention to detail and proactive communication, stating, 'I found them a very reliable and professional company.' Another client praised the owner for their quick responses and involvement in project execution, further reinforcing the sentiment of dependability. Overall, feedback indicates a strong perception of iCareBilling as a trustworthy partner in their projects.

Marketing Consultation for Legal Translation Firm

5.0 May 23, 2021

The most rewarding part of working with this company was their attention to detail and meeting deadlines. They always met their quotas and deadlines. I found them a very reliable and professional company.
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Industry Experience

iCareBilling has garnered positive feedback primarily from the healthcare industry, demonstrating expertise in medical billing, credentialing, and enrollment services. Reviews highlight their responsiveness, professionalism, and effective project management, particularly with practices, laboratories, and clinics. Clients appreciate their ability to streamline processes and enhance revenue cycles. Additionally, iCareBilling has also served the business services and legal sectors, showcasing their versatile approach. Overall, the sentiment across industries is highly favorable, making iCareBilling a strong candidate for clients in healthcare and related fields.
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Healthcare Business services Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend iCareBilling for its competitive pricing and exceptional value. One client noted their investment of around $600 for setup and a monthly fee of $450, expressing satisfaction with the prompt service and expertise provided. Another client highlighted the flexibility in payment terms, emphasizing the absence of upfront costs for credentialing services. Overall, the sentiment reflects strong approval of iCareBilling's cost-effectiveness and the value delivered for the services rendered.
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Chicago, Illinois (2) Miami, Florida (1) Frankfort, Illinois (1) Rockford, Illinois (1) Celina, Texas (1) Beecher, Illinois (1)

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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

25% AI Development

25% Call Center Services

20% Customer Service Outsourcing +2 services

15% AI Consulting

15% Generative AI

LiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.

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Industry Experience

LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.
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Other industries

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Loves Park, IL

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

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Reviews mention Efficient
Clients have expressed high satisfaction with The Connection's efficiency, noting substantial improvements in customer service outcomes. One client highlighted their effectiveness in handling customer calls, stating that 90% of issues are resolved, resulting in a monthly savings of approximately $25,000. Additionally, they praised the company's ability to adapt and enhance their strategies for improved customer interaction, indicating a strong commitment to efficiency and effectiveness in their operations.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time.
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Industry Experience

The Connection has garnered positive feedback across the Education and Consumer Products industries. In Education, clients appreciated the provider's ability to enhance productivity through efficient call handling, saving substantial man-hours each month. In Consumer Products, businesses noted improved customer relations and significant financial savings, highlighting the provider's responsiveness and effectiveness in managing inquiries. Overall, The Connection is recognized for its adaptability, efficiency, and strong customer service, making it a suitable partner for organizations focused on enhancing call management and customer engagement.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
The Connection is recognized for its cost-effectiveness and value for money, with clients noting significant savings on operational costs. One client reported a monthly savings of approximately $25,000 and efficient handling of 100-150 daily calls, while another highlighted savings of around 30 employees' billable hours. The monthly billing structure is appreciated, allowing for flexibility based on call volume. Overall, clients express high satisfaction with the service's effectiveness and adaptability, indicating a strong return on investment.
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Loves Park, IL

1975 Harlem Road
Loves Park, IL 61111
50 - 75

815.639.9296

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Tab Service Company

4.8 7 reviews

$1,000+

< $25 / hr

10 - 49

Chicago, IL

Services provided

45% Finance & Accounting Outsourcing (FAO)

30% Back Office Outsourcing

25% Document Digitization & Management

Tab Service Company is a specialized firm that provides comprehensive tax and document management services, including tax form creation, filing, and mailing, as well as custom printing and distribution services. The overall feedback across the reviews is overwhelmingly positive, highlighting their responsiveness, proactive communication, and ability to meet deadlines. Approximately 83% of reviewers emphasize their exceptional customer service and project management skills, while only a few suggest improvements in technology robustness and workflow for specific services.

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Reviews mention Knowledgeable
Clients consistently praise Tab Service Company for their extensive knowledge and proactive approach. One client noted that Matthew, the Director of Business Development, provided essential insights that reduced their state filing requirements from 36 to 12. His ability to quickly resolve issues, such as obtaining a Pennsylvania ID, further exemplified their expertise. Overall, the sentiment is highly positive, with clients expressing appreciation for the company's thoroughness and responsiveness, making them a reliable partner in complex filing processes.

1099 State Filing for Medical Communications Company

5.0 May 4, 2021

Matthew was our main point of contact and we appreciated that he was very knowledgeable; he knew what each state needed. It was nice to have someone who could solve our problems quickly. Overall, Tab Service Company did an excellent job.
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Industry Experience

Tab Service Company has demonstrated expertise across various industries, including Financial Services, Pharmaceuticals, Healthcare, Hospitality, Government, and Energy. Clients praise their responsiveness, accuracy, and professionalism, highlighting their ability to handle complex processing tasks, such as 1099 filings and large-scale printing. Overall, feedback reflects strong satisfaction, making them a strong candidate for clients in need of reliable tax form processing and related services.
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Financial services Pharmaceuticals Healthcare Hospitality & leisure Government Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Tab Service Company is frequently recognized for providing excellent value for money, with clients highlighting their competitive pricing and responsive service. One client noted that their final cost of $2,100 was exactly as expected, while another emphasized the cost-effectiveness of their services, stating that the minimal investment led to significant relief from workload. Overall, clients express high satisfaction with the balance of cost and quality, often recommending Tab Service Company for its affordability and efficient solutions.
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Chicago, Illinois (2) Fort Worth, Texas (1) Troy, Michigan (1) San Francisco, California (1) New Providence, New Jersey (1)

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Acquirent

4.7 11 reviews

$5,000+

$25 - $49 / hr

50 - 249

Evanston, IL

Services provided

85% Sales Outsourcing

15% Email Marketing

Acquirent is a lead generation and sales outsourcing company specializing in telemarketing, email campaigns, and strategic outreach. The feedback from their clients is overwhelmingly positive, with 100% of the reviewers praising their communication and project management skills. Many clients highlight their flexibility, sales expertise, and ability to boost connectivity with leads, while a few suggest improvements in data measurement and conversion rates. Acquirent's commitment to client success is a recurring theme across reviews.

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Reviews mention Great team
Clients consistently express high satisfaction with Acquirent's team, highlighting their strong customer focus and effective communication. One client noted, 'We were 100% satisfied with Acquirent's work, their sales representatives' performance, and their customer service.' Additionally, the team demonstrated impressive project management skills, adapting flexibly to changing business priorities. Overall, the sentiment reflects a strong endorsement of Acquirent's capabilities and teamwork, with clients eager to engage them for future projects.

Lead Generation for Appraisal Services Company

5.0 May 3, 2022

I was impressed by Acquirent’s sales process and their data focus. They knew how to build a sales team, and they had a really strong pitch. The team also had an outstanding data service that helped us find potential leads, and they leveraged our information. The people were great; they had a pretty strong customer focus that ultimately made our collaboration satisfactory.
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Industry Experience

Acquirent has demonstrated expertise across various industries including Healthcare, Consulting, Media, Advertising & Marketing, Business Services, and Consumer Products. Reviewers highlight their strengths in communication, project management, and adaptability, particularly in lead generation and sales support. Overall sentiment reflects a high level of satisfaction, with clients noting significant improvements in lead connectivity, brand awareness, and revenue generation, making Acquirent a strong candidate for businesses seeking growth in these sectors.
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Consulting Healthcare Media Advertising & marketing Business services Consumer Products Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Acquirent as offering high value for money, with feedback highlighting effective project management and communication. One client noted that they exceeded expectations in lead generation, achieving a cost-effective outreach that resulted in significant sales. Another praised their transparency in pricing, stating they met budget expectations without hidden costs. Overall, clients expressed satisfaction with the results relative to their investment, reinforcing Acquirent's reputation as a reliable partner for outsourced sales initiatives.
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Chicago, Illinois (3) Austin, Texas (1) Evanston, Illinois (1) South Chicago, Illinois (1) Jersey City, New Jersey (1) Milwaukee, Wisconsin (1) Las Vegas, Nevada (1)

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Rozlin Financial Group, Inc.

4.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Sycamore, IL

Services provided

45% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing

Rozlin Financial Group, Inc. is a debt collection agency that specializes in collecting uncollectable accounts for various businesses. Across their reviews, clients commend their high collection success rate, efficient communication, and responsiveness. Approximately 100% of reviewers noted positive outcomes in collection efforts, with suggestions for improvement mainly focusing on the need for more accessible online reporting tools.

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Reviews mention Communicative
Clients have consistently praised Rozlin Financial Group, Inc. for their exceptional communication skills. One client noted, 'They communicate very well and are super efficient and responsive,' highlighting their commitment to keeping clients informed. Additionally, another client remarked on their 'constant contact' and availability to answer questions, further emphasizing their communicative approach. Overall, client sentiment reflects strong satisfaction with the company's communication and responsiveness throughout the engagement.

Third-Party Collection Services for Surgery Center

5.0 Jul 16, 2020

Workflow is great. They communicate very well and are super efficient and responsive. Whatever their systems are, they seem to work. Also, they stay in constant contact and are there to answer any questions whenever we need them.
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Industry Experience

Rozlin Financial Group, Inc. has demonstrated strong expertise in the retail and healthcare industries. In retail, they excelled in collections, providing consistent monthly updates, though improvements in online reporting were suggested. In healthcare, they significantly increased account receivables through efficient communication and effective collection strategies, leaving clients highly satisfied. Overall, their strengths in responsiveness and collection success position them as a reliable partner for both retail and healthcare clients seeking improved financial outcomes.
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Healthcare Retail

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of Rozlin Financial Group, Inc. express a positive sentiment regarding the company's cost and value for money. One client noted consistent monthly payments received from collections, highlighting reliability despite modest collection rates. Another client emphasized the impressive collection success compared to previous providers, appreciating the efficiency and responsiveness of the team. Both reviews suggest that the pricing structure, which includes commission fees, aligns well with the value delivered, although improvements in reporting tools were suggested.
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Millennia Group, LLC

5.0 1 review

$5,000+

$100 - $149 / hr

10 - 49

Oak Brook, IL

Services provided

90% Document Digitization & Management

10% Back Office Outsourcing

Millennia Group, LLC is a technology solutions company specializing in creating and integrating systems for improved remote processing and seamless UI design, particularly aiding companies in sectors like construction. The feedback is predominantly positive, with clients highlighting the significant improvements in system efficiency and strong project management, although initial integration was noted as slow. Approximately 80% of the feedback emphasizes satisfaction with communication and responsiveness.

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Industry Experience

Millennia Group, LLC has demonstrated its expertise primarily in the construction industry, particularly in heavy highway construction, including bridge and revetment projects. Clients have praised their ability to modernize outdated systems, improve invoicing processes, and enhance user experience. The overall sentiment is positive, highlighting the provider's strong communication, responsiveness, and commitment to continuous improvement. Potential clients in the construction sector would likely find Millennia Group a suitable fit for their project needs.
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Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Millennia Group, LLC demonstrates strong value for money, with clients noting that their investment yields significant benefits. One client, the CFO of ICC Group, stated that the $25,000 spent resulted in a substantial improvement in their invoicing system, leading to high satisfaction among staff. Overall, feedback indicates that while initial integration may take time, the ongoing support and responsiveness justify the costs, making them a reliable partner for projects.
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Treetop Growth Strategy

5.0 6 reviews

$1,000+

$150 - $199 / hr

2 - 9

Chicago, IL

Services provided

25% Sales Outsourcing

20% Content Marketing

20% Email Marketing +2 services

20% Search Engine Optimization

15% Pay Per Click

Treetop Growth Strategy is a versatile marketing and digital strategy agency offering services such as digital and content marketing, SEO, sales strategy, and technical builds like HubSpot CMS integration. The company receives overwhelmingly positive feedback, with clients praising their effective project management, expertise, and ability to generate leads and conversions. Approximately 100% of reviewers commend their flexibility and results-driven approach, highlighting their ability to meet and often exceed client expectations.

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Reviews mention Helpful
Clients have expressed high satisfaction with Treetop Growth Strategy, highlighting their helpfulness and flexibility throughout projects. One client noted Treetop's expertise in HubSpot, which was critical for the successful technical build of a website. The team’s ability to translate complex design ideas into achievable implementations was particularly praised. Overall, Treetop is recognized as an invaluable partner, consistently delivering quality work and adapting to client needs without any reported areas for improvement.

HubSpot-Integrated CMS for Digital Transformation Agency

5.0 Jan 23, 2023

Treetop was truly helpful to us when working on the frontend strategy. They ensured that the templates we designed were achievable within HubSpot and kept us from making them too difficult to implement. Moreover, the team was open to our ideas and great at translating our design into the final platform’s code.
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Industry Experience

Treetop Growth Strategy has received positive feedback across various industries, including digital marketing for fitness and wellness tech, software CRM solutions, and growth strategies for startups. Clients commend their expertise in digital marketing strategies, project management, and effective communication. Notably, they excel in lead generation and market entry strategies, demonstrating significant impact in boosting conversion rates and developing efficient sales pipelines. Overall, they are well-suited for businesses seeking comprehensive digital marketing solutions and technical development.
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Consulting Software Sports Wellness & Fitness Design

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Treetop Growth Strategy as offering good value for money, with notable feedback highlighting their effectiveness in delivering results within budget constraints. One client reported spending $30,200 for a successful technical build, while another noted a $100,000 investment that yielded significant returns. Overall, sentiments reflect satisfaction with project outcomes, though some advised clarity on cost expectations. Treetop's pricing is considered competitive, especially given the quality of service provided.
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Chicago, Illinois (2) Baltimore, Maryland (1) Dallas, Texas (1) New York City, New York (1) West Menlo Park, California (1)

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MedKloud Billing

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Deerfield, IL

Services provided

80% Back Office Outsourcing

20% Accounting

MedKloud Billing is a company specializing in financial and operational support services, including accounting, bookkeeping, and campaign management. Reviews highlight their exceptional communication, adaptability, and reliability, with 100% of feedback being positive. Clients praise their ability to exceed expectations and align with company values, demonstrating a consistent and proactive approach to account management.

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Industry Experience

MedKloud Billing has effectively delivered solutions across various industries including Human Resources, Advertising & Marketing, and Healthcare. Clients commend their expertise in streamlining operations, bookkeeping, and healthcare management, highlighting strengths in communication, adaptability, and proactive account management. Overall sentiment across these sectors is highly positive, indicating that MedKloud is well-suited for organizations seeking reliable, efficient support in operations and financial management.
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Human Resources Advertising & marketing Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
MedKloud Billing is consistently praised for offering good value for cost, with clients highlighting that their pricing aligns well with budget constraints. For example, one client noted that MedKloud's pricing fit their budget while delivering exceptional quality and support. Another client echoed this sentiment, stating that the company provided skilled talent that matched their operational needs without overspending. Overall, client feedback reflects a strong sentiment of satisfaction regarding the company's cost-effectiveness and value.
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Tampa, Florida (1) San Francisco, California (1) Columbus, Texas (1)

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Chicago Business VoIP

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Lake Forest, IL

Services provided

100% Call Center Services

Chicago Business VoIP specializes in providing business phone solutions and IT support services. Reviews highlight their exceptional customer service and dedication to resolving issues, with 100% of clients praising their honesty and fair pricing. The company is noted for effectively managing communication systems while aligning with customer values and offering good value for cost.

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Industry Experience

Chicago Business VoIP has received positive feedback primarily from the media industry, specifically from a digital media agency. Clients commend their expertise in resolving complex phone issues, providing ongoing IT support, and delivering exceptional customer service. The overall sentiment highlights their strong communication, fair pricing, and dedication to customer satisfaction. Potential clients in the media sector may find this provider particularly well-suited for their needs, given their proven impact in enhancing business operations.
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Media

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Chicago Business VoIP for offering fair pricing and good value for money. One reviewer noted the company's ability to lower their monthly bill while providing effective solutions for business phone issues. The alignment of pricing with their budget and the overall customer service experience contributed to a positive sentiment regarding the company's cost-effectiveness. Overall, clients feel that the value received matches the investment made.
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NCC

3.8 2 reviews

$1,000+

< $25 / hr

50 - 249

Oak Brook, IL

Services provided

75% Call Center Services

25% Back Office Outsourcing

NCC is a service provider specializing in outbound bill collection and appointment setting. Reviewers consistently praise NCC for their secure and efficient tools, leading to significant financial savings and increased company profitability. Approximately 85% of feedback highlights cost savings, while 50% mention workflow efficiency. Some suggest improvements in global reach and pricing.

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Reviews mention Efficient
Clients have expressed high satisfaction with NCC's efficiency, noting significant improvements in their operations. One client reported a 17% profit increase within the first month due to the outsourcing of administrative tasks. They highlighted NCC's secure and efficient tools that alleviate operational burdens, leading to substantial monthly savings of over $8,000. Overall, the sentiment regarding NCC's efficiency is overwhelmingly positive, indicating they are a valuable partner for businesses seeking to enhance their productivity.

Collections for Real Estate Firm

4.5 Aug 15, 2017

The secure and efficient tools provided by NCC significantly alleviated the burden of our company's growth. Within the first month, our company's profit increased by 17% based solely on the elimination of work, thus outsourced to NCC. This demonstrates their ability to efficiently handle tasks that were previously overwhelming for us.
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Industry Experience

NCC has demonstrated expertise in the real estate and government sectors, providing services such as bill collection and appointment setting. Clients report significant cost savings, with estimates ranging from $5,000 to $10,000 monthly. The company is recognized for delivering quality work and efficient solutions, resulting in increased profits and streamlined workflows. Overall sentiment is positive, particularly in enhancing operational efficiency for businesses within these industries.
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Real estate Government

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients express a high level of satisfaction with NCC's cost-effectiveness, citing substantial monthly savings of $5,000 to $10,000. One client noted an increase in profit by 17% within the first month due to NCC's services. However, there are suggestions for improvement in pricing structure, with one client specifically mentioning that pricing could be more competitive. Overall, NCC is perceived as providing good value for money, particularly in alleviating operational burdens.
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University CoWork

5.0 6 reviews

$1,000+

$200 - $300 / hr

2 - 9

Chicago, IL

Services provided

40% Business Consulting

10% Back Office Outsourcing

10% Commercial Property Management +6 services

10% Digital Strategy

10% Financial Consulting

5% Content Marketing

5% Other Digital Marketing

5% Search Engine Optimization

5% Social Media Marketing

University CoWork is a coworking and business consultancy provider offering dedicated workspaces, meeting rooms, and business consulting services to support entrepreneurs and small businesses. The company is highly praised, with 100% positive feedback highlighting its community-focused atmosphere, valuable networking opportunities, and exceptional consulting services. Reviewers frequently commend the supportive environment and the high value received for their investment.

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Reviews mention Exceptional results
University CoWork has received exceptional feedback for its comprehensive support and impactful services. Clients highlight the company's ability to foster business growth, with one member noting a 300%-400% potential increase in website traffic due to their targeted marketing strategies. Another client reported acquiring over 10 new clients through connections made at University CoWork. The team is praised for their caring approach and effective consultation, establishing them as an invaluable resource for small businesses.

Business Consulting & Cowork Space for Architecture

5.0 Feb 12, 2021

University CoWork goes above and beyond to support their members with an impressive range of services. They’ve actually connected me with real businesses with which I’ve had successful engagements and direct referrals. This might lead to a 300%–400% increase in traffic for the next several days, which is something I would’ve never figured out myself.
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Office Space & Consultation for Marketing Agency

5.0 Feb 9, 2021

I have picked up over 10 new clients from University CoWork alone. They truly care about your business's success. University CoWork is sincere in their approach and delivers a top-level service that is irreplaceable.
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Industry Experience

University CoWork has demonstrated strong expertise across various industries including Wellness & Fitness, Hospitality & Leisure, Construction, and Advertising & Marketing. Clients have praised their supportive environment, high-quality amenities, and commitment to fostering business growth. Feedback highlights their ability to connect members with valuable resources and mentorship, particularly in small business development. Overall, sentiment is extremely positive, with many highlighting the community aspect and personalized consultations as key strengths, making them an excellent fit for small and growing enterprises.
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Wellness & Fitness Hospitality & leisure Construction Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently express satisfaction with the cost-effectiveness and value for money provided by University CoWork. One client highlighted that the $145 monthly membership offers exceptional amenities and networking opportunities, stating, 'I received an incredibly high value for the amount I pay.' Another noted that the services, including business consulting, significantly contributed to their growth, emphasizing that the investment is worthwhile for small businesses. Overall, the sentiment reflects that the company's offerings exceed expectations relative to their pricing.
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QCSS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Deer Park, IL

Services provided

50% Call Center Services

50% Customer Service Outsourcing

QCSS is a call center and Customer Service Outsourcing company in Deer Park, Illinois. Launched in 1991, the team specializes in Call Center Services and Customer Service Outsourcing.
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Administrative Resource Options

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Administrative Resource Options is a call center service. They are headquartered in Chicago, Illinois. Their team focuses on Call Center Services and Customer Service Outsourcing.
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I-Med Dental Solutions

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Oakbrook Terrace, IL

Services provided

100% Back Office Outsourcing

I-Med Dental Solutions is a large Oakbrook Terrace, Illinois-based Back Office Outsourcing company. Their services include Back Office Outsourcing.
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BizzBuzz.AI

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Chicago, IL

Services provided

15% AI Agents

15% Content Marketing

15% Email Marketing +4 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

10% Pay Per Click

BizzBuzz.AI is a digital marketing services company specializing in marketing automation and data analysis to enhance productivity and efficiency. Client feedback highlights a 30% reduction in manual tasks and a 20% increase in lead conversion, with 85% adoption of their systems. Clients commend their project management and responsiveness, though some suggest more detailed training on advanced features.

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Industry Experience

BizzBuzz.AI has proven expertise in the Information Technology sector, specifically in digital marketing services. Clients noted significant improvements in marketing automation and data analysis, achieving a 30% reduction in manual tasks and a 20% increase in lead conversion. The company is recognized for its strong project management and responsive support, making them a suitable choice for organizations seeking efficiency and productivity enhancements in their marketing operations.
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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised BizzBuzz.AI for providing good value for cost, noting that their services led to significant efficiency improvements, including a 30% reduction in manual tasks and a 20% increase in lead conversions. The project management was described as strong, with all deliverables completed on schedule and a highly responsive team. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service, although suggestions for enhanced training were noted.
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Logan IT INC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Sterling, IL

Services provided

50% Back Office Outsourcing

20% Graphic Design

10% Customer Service Outsourcing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

Logan IT INC is a midsize Back Office Outsourcing company. They offer Back Office Outsourcing and Graphic Design and were launched in 2015.
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Marble Box

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Chicago, IL

Services provided

100% Back Office Outsourcing

Based in Chicago, Illinois, Marble Box is a midsize Back Office Outsourcing company. The team offers Back Office Outsourcing.
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Aspect

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Lombard, IL

Services provided

60% Call Center Services

20% Cloud Consulting & SI

20% IT Managed Services

Aspect is a call center service. The Phoenix, Arizona-based firm was established in 1973. Their services include Call Center Services and cloud consulting & SI.
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Lombard, IL

829 Parkview Boulevard
Lombard, IL 60148
101 - 150

+1.978.250.7900

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Gerber National Claim Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Schaumburg, IL

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Gerber National Claim Services is a call center company and Customer Service Outsourcing company established in 1999. The team specializes in Call Center Services and Customer Service Outsourcing.
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Appletree Answers

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Northbrook, IL

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

Appletree Answers is a Back Office Outsourcing company. Founded in 1995, their team focuses on Back Office Outsourcing and Call Center Services.
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Convergent Healthcare

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Peoria, IL

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Established in 1998, Convergent Healthcare, a large answering service, is located in Peoria, Illinois. Their services include Call Center Services and Back Office Outsourcing.
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Signius Communications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Park Ridge, IL

Services provided

56% Call Center Services

44% Customer Service Outsourcing

Answering service Signius Communications was launched in 1994. The company offers Call Center Services and Customer Service Outsourcing.
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Rely Services Inc

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Schaumburg, IL

Services provided

40% Back Office Outsourcing

15% CRM Consulting and SI

10% Customer Service Outsourcing +5 services

10% Finance & Accounting Outsourcing (FAO)

10% Transcription

7% Staffing

5% Digital Strategy

3% HR Outsourcing

Rely Services Inc is a Back Office Outsourcing company. The Schaumburg, Illinois-based firm was launched in 1997. Their services include Back Office Outsourcing and CRM consulting and SI.
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Impact Networking

3.0 1 review

Undisclosed

Undisclosed

250 - 999

Mettawa, IL

Services provided

20% Business Consulting

15% Commercial Printing

15% Cybersecurity +4 services

15% IT Managed Services

15% Marketing Strategy

10% Document Digitization & Management

10% Enterprise App Modernization

Impact Networking is a cybersecurity consultancy that offers services such as security assessments, including penetration and vulnerability testing. Generally, client feedback is positive, with 80% praising their knowledge and project management skills, while 20% noted a tendency to be pushy with equipment recommendations aligned with their familiar solutions.

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Industry Experience

Impact Networking has demonstrated expertise primarily in the manufacturing industry, focusing on network infrastructure upgrades and cybersecurity assessments. Feedback indicates that they possess strong technical knowledge and deliver timely project management. However, some clients noted a tendency towards recommending familiar solutions rather than tailored options. Overall sentiment in the manufacturing sector is positive, emphasizing their capability to enhance security compliance and infrastructure efficiency.
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Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Impact Networking is perceived as offering good value for money, with one client noting a total investment of under $10,000 for a comprehensive security assessment. The client expressed satisfaction with the quality of the deliverables and the company's ability to meet deadlines while staying on budget. However, there were concerns about a pushy sales approach and recommendations that favored familiar solutions over optimal choices, suggesting potential areas for improvement in client alignment.
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More responsive than most other service providers

Impact Networking is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Requordit

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

60% Back Office Outsourcing

40% Business Consulting

Back Office Outsourcing company Requordit specializes in Back Office Outsourcing and Business Consulting. They are headquartered in Chicago, Illinois.
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MAI Voice

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Elgin, IL

Services provided

75% Call Center Services

25% Customer Service Outsourcing

MAI Voice is an Elgin, Illinois-based call center service. Founded in 1985, the team provides Call Center Services and Customer Service Outsourcing.
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Insuresoft

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

University Park, IL

Services provided

60% Customer Service Outsourcing

40% Call Center Services

Launched in 1993, Insuresoft is a midsize University Park, Illinois-based Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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Providers Care Billing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Schaumburg, IL

Services provided

80% Back Office Outsourcing

20% Customer Service Outsourcing

Providers Care Billing, a midsize Back Office Outsourcing company, is located in Schaumburg, Illinois. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Touch Support

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Chicago, IL

Services provided

35% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% IT Managed Services +3 services

10% Back Office Outsourcing

10% Custom Software Development

10% IT Staff Augmentation

Touch Support is a Customer Service Outsourcing company launched in 2003. The midsize team focuses on Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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zeemedicalbilling

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Evanston, IL

Services provided

30% Back Office Outsourcing

30% Call Center Services

20% Business Consulting +1 service

20% Customer Service Outsourcing

Zeemedicalbilling is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing and were established in 2010. The firm is headquartered in Evanston, Illinois.
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Royal Call Centers

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Mount Prospect, IL

Services provided

48% Call Center Services

26% Customer Service Outsourcing

16% Sales Outsourcing +1 service

10% Back Office Outsourcing

Royal Call Centers is a call center company. Based in Mount Prospect, Illinois, the firm was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.
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iCall Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oglesby, IL

Services provided

50% Call Center Services

40% Back Office Outsourcing

10% Sales Outsourcing

Located in Oglesby, Illinois, iCall Services is a small call center service. The team specializes in Call Center Services and Back Office Outsourcing.
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Allianze BPO Services

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Schaumburg, IL

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Custom Software Development +2 services

20% Customer Service Outsourcing

20% Market Research

Allianze BPO Services is a Market Research company. Located in Schaumburg, Illinois, the company was established in 2014. Their team specializes in Market Research and Custom Software Development.
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Windy City Call Center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Palatine, IL

Services provided

70% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing

Call center Windy City Call Center is located in Palatine, Illinois. Established in 2009, the team focuses on Call Center Services and Sales Outsourcing.
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Cloud5 Communications

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Chicago, IL

Services provided

50% IT Managed Services

30% Call Center Services

20% Customer Service Outsourcing

Cloud5 Communications is an IT managed services company established in 2006. Their team provides IT managed services and Call Center Services.
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LaSalle Network

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Chicago, IL

Services provided

50% Call Center Services

25% Accounting

10% HR Consulting +3 services

10% Recruiting

3% Staffing

2% HR Outsourcing

Telephone answering service LaSalle Network was established in 1998. The team provides Call Center Services and Accounting and is based in Chicago, Illinois.
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Manpower Staffing

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Aurora, IL

Services provided

50% Back Office Outsourcing

18% HR Outsourcing

17% Recruiting +1 service

15% Staffing

Manpower Staffing is a midsize Aurora, Illinois-based Back Office Outsourcing company. The team provides Back Office Outsourcing and HR Outsourcing.
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Birddog Media

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Palatine, IL

Services provided

80% Call Center Services

20% Email Marketing

Call center company Birddog Media focuses on Call Center Services and Email Marketing. They were established in 2005.
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AST LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lisle, IL

Services provided

50% CRM Consulting and SI

50% Customer Service Outsourcing

CRM consulting and SI and Customer Service Outsourcing company AST LLC was launched in 1995. The firm specializes in CRM consulting and SI and Customer Service Outsourcing, and is midsize.
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Sims Lifecycle Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

West Chicago, IL

Services provided

100% Document Digitization & Management

Document Digitization & Management company Sims Lifecycle Services was established in 2002. The midsize team focuses on Document Digitization & Management.
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Consolidated CCS

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Chicago, IL

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Launched in 2010, Consolidated CCS is an answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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Special Interest Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Joliet, IL

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Special Interest Answering is a small answering service company headquartered in Joliet, Illinois. The team specializes in Call Center Services and Customer Service Outsourcing.
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Special Interest Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Joliet, IL

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Call center Special Interest Answering Service focuses on Call Center Services and Customer Service Outsourcing. They are based in Joliet, Illinois.
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Data Entry India BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Schaumburg, IL

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Transcription

Data Entry India BPO is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services and is located in Kochi, India and Schaumburg, Illinois.
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Schaumburg, IL

1635 W Wise Rd,Suite 10R,
Schaumburg, IL 60193
2 - 5

1.224.778.7482

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