Top BPO Companies in St. Louis
18 Companies
List of the Top St. Louis BPO Services
Sponsored
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves St. Louis, MOServices provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Reviews mention Knowledgeable
Clients consistently highlight Solvo Global's extensive knowledge and professionalism in the outsourcing staffing space. One CEO noted their team is 'very well educated, intelligent, articulate, and bi-lingual,' which significantly improved service quality. Another client emphasized that Solvo takes the time to understand their business needs, resulting in tailored staffing solutions. Overall, the sentiment reflects a strong appreciation for Solvo's expertise and their positive impact on operational efficiency.-
Outsourced Staff for Insurance Company
5.0 May 15, 2020We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
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Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Duluth, GA
2425 Commerce Avenue Northwest
Duluth, GA 3009650 - 75
$1,000+< $25 / hr1,000 - 9,999Serves St. Louis, MOServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
See All Locations (2)Chicago, IL
401 North Michigan Avenue
Chicago, IL 606111001 - 2000
+16786547342
$1,000+< $25 / hr1,000 - 9,999Serves St. Louis, MOServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 170 projectsRemote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.
21 of 21 reviews are 5 starsLess than $10,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
Recent feedback highlights a strong overall sentiment towards Remote CoWorker, emphasizing their responsiveness and effective project management. Clients praised the swift onboarding process and high-quality virtual assistants, noting specific examples such as the seamless integration of administrative tasks and significant time savings. For instance, one client highlighted a reduction of 10-15 hours per week in administrative duties. The company's commitment to understanding client needs and delivering tailored solutions has been consistently commended, with no major areas for improvement identified.Was this helpful?
Industry Experience
Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources LegalWas this helpful?
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$1,000+< $25 / hr50 - 249Serves St. Louis, MOServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.Was this helpful?
Industry Experience
TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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Abstrakt Marketing Group
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$1,000+$100 - $149 / hr250 - 999St. Louis, MOServices provided
75% Sales Outsourcing15% Content Marketing10% Web DesignSee all 41 projectsAbstrakt Marketing Group is a lead generation and business development firm specializing in outbound sales calls, appointment setting, and digital marketing services. Reviews indicate a strong emphasis on partnership and collaboration, with 89% of clients highlighting responsiveness and tailored service. Despite minor communication issues, 92% of clients report positive outcomes, citing increased lead quality and a consistent pipeline.
Reviews mention Well-organized projects
Clients commend Abstrakt Marketing Group for their well-organized project management, consistently delivering on time and accommodating client needs. One client noted, 'They were always organized and thorough,' highlighting their effective communication and responsiveness. Overall, the sentiment reflects satisfaction with the structured approach taken by the team, contributing to positive project outcomes and client confidence in their services.-
Web Dev & Marketing for Contracting & Construction Firm
5.0 May 29, 2023They were always organized and thorough. Always looking to accommodate.
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3 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Abstrakt Marketing Group indicate a generally positive sentiment, highlighting their effective lead generation and appointment-setting services. Clients from various industries noted measurable outcomes, such as improved lead quality and pipeline growth. For instance, the Director of Business Development at Alltek Energy praised their structured approach and responsiveness, while the Sales Director from an electric company commended their seamless integration and commitment. However, some clients mentioned communication issues and areas for improvement, particularly in marketing deliverables.Was this helpful?
Industry Experience
Abstrakt Marketing Group demonstrates strong expertise in various industries, including HVAC, construction, IT, electric, financial services, and telecommunications. Clients commend their effective lead generation and appointment-setting capabilities, particularly within HVAC and construction sectors, where marked increases in qualified leads and sales growth were noted. The overall sentiment reflects a positive reception across industries, particularly for their responsive and personalized service, though some feedback indicated a need for consistency in performance and communication.
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Cleaners Construction Financial services Transportation IT Services Telecommunications Contracting Manufacturing Information technology Other Industry Business services Human Resources Electric HVAC Other industriesWas this helpful?
St. Louis, MO
727 N 1st St., Suite 101
St. Louis, MO 63102201 - 250
3145770342
See All Locations (2)St. Louis, MO
800 Lumiere Pl Blvd
St. Louis, MO 63102201 - 250
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$1,000+< $25 / hr250 - 999St. Louis, MO
Services provided
50% Back Office Outsourcing25% Call Center Services25% TranscriptionSee all 1 projectsGroupOne is a back-office service provider specializing in medical billing. According to reviews, the company enables clients to save significant time and resources, with 75% of work being offloaded and 20 man-hours saved monthly. Positive feedback highlights their ease of use, while some suggest improvements in reporting services.
Industry Experience
GroupOne has received positive feedback primarily from clients in the healthcare industry, where they have demonstrated expertise in medical billing and back office services. Clients appreciate their ability to save significant amounts of time and improve operational efficiency, noting that they handle 75% of previously in-house tasks. Overall sentiment reflects a strong satisfaction with their client service and communication, though there is room for improvement in reporting services. This suggests GroupOne is a suitable partner for healthcare organizations seeking reliable administrative support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that GroupOne offers a long-term pricing structure that delivers significant value, saving them approximately 20 man-hours monthly. One client noted that their internal staff can avoid 75% of prior workload, highlighting efficiency and cost-effectiveness. Overall sentiment indicates that clients find the services easy to use and reasonably priced, although there is room for improvement in reporting services.Was this helpful?
See All Locations (3)St. Louis, MO
1610 Des Peres Road Suite #320
St. Louis, MO 6313121 - 30
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves St. Louis, MOServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.-
API Integration for Life Science Community
5.0 Feb 29, 2024Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
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2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves St. Louis, MOServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Communicative
Client feedback regarding Boldr. highlights their exceptional communication skills, describing them as highly responsive and proactive in addressing needs. One client noted their 'exceptional responsiveness' and adaptability, emphasizing the importance of communication in their successful partnership. Overall sentiment reflects strong satisfaction with Boldr.'s commitment to timely delivery and effective project management, contributing significantly to the client’s operational success.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchBoldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (5)Mérida, Mexico
3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000151 - 200
$10,000+< $25 / hr250 - 999Serves St. Louis, MOServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
10 of 10 reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$5,000+$100 - $149 / hr50 - 249St. Louis, MO
Services provided
60% Email Marketing15% Business Consulting10% Corporate Training & Coaching +2 services10% Sales Outsourcing5% Direct MarketingSee all 20 projectsSapper Consulting LLC is a lead generation company that provides strategic email marketing campaigns and appointment setting services. Approximately 88% of reviews highlight their effective lead generation, while 12% cite issues with targeted size and fulfillment of promises. Clients generally commend their project management, responsiveness, and alignment with company values.
Reviews mention Detail-oriented
Clients express strong satisfaction with Sapper Consulting LLC's attention to detail, highlighting their commitment to understanding specific needs. One client noted, 'the time they've taken to learn our needs' as particularly impressive. Such meticulousness has contributed to delivering 6-10 leads monthly, aligning with client expectations. Overall, sentiment regarding their detail-oriented approach is highly positive, with no reported areas for improvement.-
Lead Generation for Plastic Product Company
5.0 Jul 11, 2023What did you find most impressive or unique about this company? Attention to detail and the time they've taken to learn our needs.
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Industry Experience
Sapper Consulting LLC has received positive feedback across several industries, including Information Technology, Manufacturing, Financial Services, and Construction, highlighting their expertise in lead generation. Clients commend their responsiveness, consistent delivery of qualified leads, and alignment with company values. While overall sentiment is favorable, particularly in Manufacturing and IT sectors, there are concerns about performance in Advertising and Marketing, with some clients reporting unmet expectations. Potential clients in need of effective lead generation in these industries may find Sapper Consulting LLC a suitable partner.
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Information technology Manufacturing Financial services Construction Other Industry Consulting Business services Advertising & marketing Energy & natural resourcesWas this helpful?
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See All Locations (1)St. Louis, MO
701 N 1st St Suite 201
St. Louis, MO 63102101 - 150
314-561-9121
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$50,000+$25 - $49 / hr250 - 999St. Louis, MO
Services provided
90% Customer Service Outsourcing10% Back Office OutsourcingCustomer Direct, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Back Office Outsourcing, and is midsize.
Read moreSee All Locations (1)St. Louis, MO
11861 Westline Industrial Drive
St. Louis, MO 6314650 - 75
800-332-3756
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UndisclosedUndisclosed10 - 49Creve Coeur, MO
Services provided
25% Accounting25% Back Office Outsourcing25% Business Consulting +1 service25% Finance & Accounting Outsourcing (FAO)Established in 2001, Tom Dunn CPA Firm, a small Business Consulting company, is headquartered in Creve Coeur, Missouri. Their services include Business Consulting and Back Office Outsourcing.
Read moreSee All Locations (1)Creve Coeur, MO
677 Craig Road
Creve Coeur, MO 6314110 - 15
(314)500-1200
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$1,000+< $25 / hr250 - 999Saint Charles, MO
Services provided
50% Back Office Outsourcing40% Call Center Services10% Customer Service OutsourcingClient Services Inc. Is a Back Office Outsourcing company. The Saint Charles, Missouri-based agency was established in 1987. Their services include Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (3)Saint Charles, MO
St. Charles Campus 3451 Harry S. Truman Blvd.,
Saint Charles, MO 63301301 - 400
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UndisclosedUndisclosed250 - 999St. Louis, MO
Services provided
25% Cybersecurity25% ECM Consulting and SI25% IT Managed Services +2 services15% Call Center Services10% Customer Service OutsourcingSumnerOne is a St. Louis, Missouri-based ECM consulting and SI company. They specialize in ECM consulting and SI and IT managed services.
Read moreSee All Locations (1)St. Louis, MO
6717 Waldemar Ave,
St. Louis, MO 63139201 - 250
314.633.8000
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
60% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +1 service10% Call Center ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
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See All Locations (18)Bogotá, Colombia
Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911More than 5k
+57 601 743 3303
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$10,000+$100 - $149 / hr1,000 - 9,999St. Louis, MO
Services provided
20% Branding20% Digital Strategy20% Web Design +3 services15% Market Research15% Sales Outsourcing10% AdvertisingMomentum Worldwide is a branding agency established in 1987. The agency focuses on Branding and Digital Strategy, and is large.
Read moreSee All Locations (3)St. Louis, MO
1831 Chestnut Street 7th Floor
St. Louis, MO 63103151 - 200
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UndisclosedUndisclosed10 - 49Alton, IL
Services provided
70% Call Center Services30% TranslationAnswer Midwest, Inc., an answering service company, was founded in 1946. They provides Call Center Services and Translation.
Read moreSee All Locations (1)Alton, IL
07 Henry St # 207,
Alton, IL 6200216 - 20
+1 618.463.9093
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$5,000+$150 - $199 / hr2 - 9St. Louis, MO
Services provided
20% Marketing Strategy20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentLead Time Marketing is a Marketing Strategy company. Their team is based in St. Louis, Missouri and focuses on Marketing Strategy and Search Engine Optimization.
Read moreSee All Locations (1)St. Louis, MO
911 Washington Avenue
St. Louis, MO 631011
3145309246
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UndisclosedUndisclosed50 - 249St. Louis, MO
Services provided
10% AI Development10% Back Office Outsourcing10% Cloud Consulting & SI +7 services10% Content Marketing10% Custom Software Development10% Customer Service Outsourcing10% HR Consulting10% IT Managed Services10% Robotics Process Automation10% Unified Communications Consulting & SIKnowledgeLake is a Content Marketing company. Established in 1999, their team offers Content Marketing and cloud consulting & SI.
Read moreSee All Locations (1)St. Louis, MO
555 Maryville University Drive
St. Louis, MO 6314141 - 49
314-898-0500
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$5,000+$100 - $149 / hr2 - 9St. Louis, MO
Services provided
25% Call Center Services25% Search Engine Optimization25% Social Media Marketing +1 service25% Web DesignSt Louis SEO for Growth, a call center service, is in St. Louis, Missouri. The team focuses on Call Center Services and Search Engine Optimization.
Read moreSee All Locations (1)St. Louis, MO
100 South 4th St, Suite 550A
St. Louis, MO 631021
+1.314.328.6629
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$1,000+< $25 / hr250 - 999Schaumburg, IL
Services provided
40% Back Office Outsourcing15% CRM Consulting and SI10% Customer Service Outsourcing +5 services10% Finance & Accounting Outsourcing (FAO)10% Transcription7% Staffing5% Digital Strategy3% HR OutsourcingRely Services Inc is a Back Office Outsourcing company. The Schaumburg, Illinois-based firm was launched in 1997. Their services include Back Office Outsourcing and CRM consulting and SI.
Read moreSee All Locations (3)Carlinville, IL
25 Carlinville Plaza
Carlinville, IL 6262631 - 40
312-238-9477
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UndisclosedUndisclosedFreelancerSt. Louis, MO
Services provided
20% BI & Big Data Consulting & SI20% Back Office Outsourcing20% Corporate Training & Coaching +3 services20% IT Strategy Consulting10% IT Managed Services10% Market ResearchLaunched in 2016, It's Not About The Cell LLC is an IT strategy consulting company. Located in St. Louis, Missouri, the team provides IT strategy consulting and BI & big data consulting & SI.
Read moreSee All Locations (1)St. Louis, MO
1227 Allen Market Lane
St. Louis, MO 631041
815-718-2707
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$5,000+$100 - $149 / hr2 - 9Saint Charles, MO
Services provided
20% Search Engine Optimization20% Web Design10% Call Center Services +5 services10% Content Marketing10% Email Marketing10% Marketing Strategy10% Pay Per Click10% Social Media MarketingChangescape Web is a SEO services firm. Their small team is located in Saint Charles, Missouri. Their services include Search Engine Optimization and Web Design.
Read moreSee All Locations (1)Saint Charles, MO
Web 119 South Main Street Office Suite 104 St.
Saint Charles, MO 633016 - 9
+1.636.549.8745
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$1,000+< $25 / hr50 - 249Farmington, MO
Services provided
40% Back Office Outsourcing25% Other Digital Marketing25% Social Media Marketing +1 service10% Customer Service OutsourcingBack Office Outsourcing company Ad Snipper is headquartered in Farmington, Missouri and Karachi, Pakistan. They focus on Back Office Outsourcing and Social Media Marketing.
Read moreSee All Locations (2)Farmington, MO
770 Market Street
Farmington, MO 636402 - 5
(573) 492-3879
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UndisclosedUndisclosed10 - 49St. Louis, MO
Services provided
50% Call Center Services50% Customer Service OutsourcingSouthwest Recovery Services is an answering service and Customer Service Outsourcing company. Their services include Call Center Services.
Read moreSee All Locations (10)St. Louis, MO
12747 Olive Blvd
St. Louis, MO 63141+1.314.370.6400
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UndisclosedUndisclosed250 - 999Saint Charles, MO
Services provided
50% Call Center Services50% Customer Service OutsourcingAnswering service company and Customer Service Outsourcing company The Pisa Group offers Call Center Services and Customer Service Outsourcing. They were established in 1989.
Read moreSee All Locations (1)Saint Charles, MO
2120 Collier Corporate Pkwy
Saint Charles, MO 63303844.218.3383
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