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Top BPO Companies in Indianapolis

Ratings Updated: February 23, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Indianapolis, IN

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention Helpful
Clients consistently commend Unity Communications for their helpfulness and responsiveness. One client noted their 'wonderful experience' and highlighted the team's respectful and engaged demeanor. Another emphasized the 'impeccable' feedback process and the company's eagerness to assist. A telecom manager praised their ability to reduce mistakes and improve customer service efficiency, stating they’ve been an 'invaluable asset.' Overall, feedback reflects a strong sentiment of appreciation for the team's supportive approach and dedication to client success.

Video Production for Animation Company

5.0 May 27, 2021

Unity Communications communication was great. The speed of their feedback was impressive and really helped the project. Their eagerness to help and creative approach to problem-solving.
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Customer Service Support for Wireless Company

5.0 Jun 6, 2019

They’re loyal, humble, helpful, and save us both time and money. Because of them, my job is much easier. Trust them because they're experts.
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Back-Office & Call Center Services for Revenue Cycle Mgmt Co

5.0 Feb 13, 2026

They’re very communicative and helpful. They’re always on time and follow up when needed. We communicate via virtual meetings, emails, and messaging apps.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, highlighting their effective communication and reliability. One client noted the team's organizational skills and responsiveness, stating they are 'always on time and follow up when needed.' Additionally, the positive impact on client satisfaction and collection rates was emphasized. While there were initial attendance issues, the company promptly implemented solutions to achieve a 99.59% attendance rate, showcasing their commitment to improvement.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Indianapolis, IN

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Indianapolis, IN

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Attentive
Overall sentiment regarding Remote CoWorker reflects a high level of attentiveness. Clients consistently noted the team's responsiveness and proactive communication. For instance, one client highlighted their project management as 'excellent,' with quick and professional responses. Another client emphasized the 'attentive' nature of their virtual assistant, who exceeded expectations in accuracy and detail. Overall, feedback indicates that Remote CoWorker's attentiveness significantly enhances client satisfaction and project success.

Marketing & Virtual Assistant Help for Video Marketing Co

5.0 Jun 13, 2021

The workflow between our team and theirs was extremely effective. Ryan has been nothing short of attentive, helpful, courteous, and supportive. I'm impressed by how responsive they are to everything.
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Staff Augmentation Sevices for Contracting Company

5.0 Apr 28, 2025

Their project management has been excellent. Response times have been quick and professional. Administrative tasks that would have taken an on-site employee several days to complete, due to competing priorities, were consistently finished in just 1–2 days. Work was not only completed on time but often included accurate reporting and additional helpful notes, even when not specifically requested. They have been highly attentive to our needs and proactive in their communication.
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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their high levels of responsiveness and professionalism. Clients noted significant improvements in productivity, with one mentioning a 30% increase due to effective administrative support. Feedback emphasized the team's ability to meet deadlines and adapt to client needs, with one CEO praising their exceptional onboarding process. Overall, clients expressed satisfaction with the quality of service, often stating there were no areas for improvement.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Indianapolis, IN

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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GroupOne

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Indianapolis, IN

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Transcription

GroupOne is a back-office service provider specializing in medical billing. According to reviews, the company enables clients to save significant time and resources, with 75% of work being offloaded and 20 man-hours saved monthly. Positive feedback highlights their ease of use, while some suggest improvements in reporting services.

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Industry Experience

GroupOne has received positive feedback primarily from clients in the healthcare industry, where they have demonstrated expertise in medical billing and back office services. Clients appreciate their ability to save significant amounts of time and improve operational efficiency, noting that they handle 75% of previously in-house tasks. Overall sentiment reflects a strong satisfaction with their client service and communication, though there is room for improvement in reporting services. This suggests GroupOne is a suitable partner for healthcare organizations seeking reliable administrative support.
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Healthcare

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have reported that GroupOne offers a long-term pricing structure that delivers significant value, saving them approximately 20 man-hours monthly. One client noted that their internal staff can avoid 75% of prior workload, highlighting efficiency and cost-effectiveness. Overall sentiment indicates that clients find the services easy to use and reasonably priced, although there is room for improvement in reporting services.
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Indianapolis, IN

8275 Allison Pointe Trail Suite #110
Indianapolis, IN 46250
10 - 15

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Acquirent

4.7 11 reviews

$5,000+

$25 - $49 / hr

50 - 249

Carmel, IN

Services provided

85% Sales Outsourcing

15% Email Marketing

Acquirent is a company specializing in outsourced sales and lead generation services, effectively functioning as a call center and marketing campaign facilitator. Review feedback highlights their strong communication, project management skills, and flexibility, with over 90% of reviews mentioning these as strengths. Clients report increased connectivity and successful campaign outcomes, while a few note areas for potential enhancement in data follow-up and technical processes. Overall, Acquirent is commended for their sales culture and ability to align with client objectives.

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Reviews mention Efficient
Clients consistently praised Acquirent for their efficiency and professionalism. They noted the team's ability to manage projects effectively, delivering results within reasonable timeframes. One client highlighted Acquirent's agility and flexibility in adapting to new requests, emphasizing that they ran a 'tight ship.' The thoroughness and genuine engagement of their representatives were also commended, as they provided valuable feedback from clients, further showcasing their commitment to efficient communication and project execution.

Call Center Services for Educational Platform

5.0 May 2, 2022

Acquirent ran a very tight ship. Agata was extremely professional, and the deliverables we got from her team always came within a reasonable timeframe. Additionally, they were very agile, efficient, and flexible, constantly working with us on new requests and tasks like changing who they had to reach out to and what information they needed to collect. I never felt that they underperformed, and they demonstrated to be a very skilled workforce.
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Industry Experience

Acquirent has demonstrated expertise across various industries including Healthcare, Consulting, Media, Advertising & Marketing, Business Services, and Consumer Products. Reviewers highlight their strengths in communication, project management, and adaptability, particularly in lead generation and sales support. Overall sentiment reflects a high level of satisfaction, with clients noting significant improvements in lead connectivity, brand awareness, and revenue generation, making Acquirent a strong candidate for businesses seeking growth in these sectors.
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Consulting Healthcare Media Advertising & marketing Business services Consumer Products Other Industry

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Chicago, Illinois (3) Austin, Texas (1) Evanston, Illinois (1) South Chicago, Illinois (1) Jersey City, New Jersey (1) Milwaukee, Wisconsin (1) Las Vegas, Nevada (1)

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Carmel, IN

11555 North Meridian Street
Carmel, IN 46032
76 - 100

866-925-4904

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Indianapolis, IN

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.

API Integration for Life Science Community

5.0 Feb 29, 2024

Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Boldr.

4.4 11 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Indianapolis, IN

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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Reviews mention Helpful
Clients have expressed high satisfaction with Boldr's helpfulness and responsiveness. One client noted their flexibility and commitment to understanding client needs, stating, 'Their personalities are pleasant, helpful, and friendly.' Another highlighted Boldr's effective onboarding process and ongoing support, remarking on their 'high-quality customer support' and the absence of turnover. Overall, feedback indicates a strong sentiment of appreciation for Boldr's collaborative approach and the positive impact on client operations.

PEO Support for Baby Registry Platform

4.5 Aug 12, 2022

With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

Their personalities are pleasant, helpful, and friendly. All of their staff have a terrific work ethic, from their senior management team all the way down to the front-line representatives.
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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.
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United States (7) Austria (1) Canada (1)

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Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Indianapolis, IN

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Cloud Accountant Staffing

4.9 15 reviews

Undisclosed

Undisclosed

250 - 999

Indianapolis, IN

Services provided

40% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

15% Recruitment Process Outsourcing +2 services

15% Staffing

10% Accounting

Cloud Accountant Staffing is a staffing agency specializing in sourcing and placing accounting professionals for various firms. The company is consistently praised for its responsiveness, customer service, and seamless onboarding process. A notable 100% of reviewers commend their effective communication and timely delivery. Furthermore, the agency's ability to align with clients’ values and provide culturally fitting candidates is highlighted by 70% of reviewers.

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Reviews mention Transparent
Clients have expressed a high level of satisfaction with Cloud Accountant Staffing's transparency in communication. One executive highlighted that 'clear communication and transparency have been key to our successful relationship,' indicating a strong partnership. The promptness in responses and alignment of company values further reinforce the positive sentiment regarding transparency, establishing the firm as a reliable collaborator in achieving their goals.

Recruitment Services for Accounting & Back Office Company

5.0 Jan 23, 2025

Cloud Accountant Staffing provides regular check-ins with both their team members and clients. They remain engaged in the relationships on both ends to ensure that it is a good fit. They are flexible, accommodating, and willing to share feedback and suggestions for success in all areas. Cloud Accountant Staffing has been incredibly responsive in all areas. If the initial contact does not have an answer, they are quick to direct the question to someone else on their team that can help.
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Accounting & Staffing for Tax & Wealth Consultancy

5.0 Jan 24, 2025

They are always quick to reply. They are partners in all of this, so clear communication and transparency have been key to our successful relationship.
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Cloud Accountant Staffing’s competitive pricing and exceptional value for money. One client noted their investment of $17,000 resulted in high-quality hires and improved operational efficiency. Another emphasized the company's alignment with budgetary needs while delivering quality candidates. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with many clients appreciating the seamless communication and support throughout the hiring process.
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Seattle, Washington (2) New York City, New York (1) San Antonio, Texas (1) Indianapolis, Indiana (1) Fort Wayne, Indiana (1) Kalamazoo, Michigan (1) Melbourne, Florida (1) Syracuse, New York (1) Tustin, California (1) Farmington, Utah (1) Tempe, Arizona (1) Austin, Texas (1) Spokane Valley, Washington (1) Reading, Pennsylvania (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients in Indianapolis commend Cloud Accountant Staffing for their prompt, transparent staffing solutions in accounting roles, emphasizing strong communication and value. They successfully place professionals within tight timeframes, with a preference for US-based accountants noted by some clients.
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OTAVA®

5.0 3 reviews

Undisclosed

$100 - $149 / hr

50 - 249

Indianapolis, IN

Services provided

30% Cloud Consulting & SI

20% Cybersecurity

20% IT Managed Services +2 services

15% Call Center Services

15% IT Strategy Consulting

OTAVA® is a technology solutions provider offering robust infrastructure management, cloud services, and IT support. Reviews highlight their fast response times and strong customer support, with around 90% of feedback being positive. Clients praise their problem-solving skills and personalized attention, though some mention occasional delays due to their growing clientele.

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Reviews mention Flexible
Clients have consistently praised OTAVA® for their flexibility in project design and implementation. One client noted that the ability to tailor the system at any point and make adjustments based on identified inadequacies significantly enhanced their approach to problem-solving. The team was described as supportive throughout the project lifecycle, ensuring a secure and responsive partnership. Overall, the sentiment regarding OTAVA®'s flexibility is highly positive, with clients appreciating their adaptability to meet evolving needs.

Data Center Migration & Hosting for Construction Company

5.0 Mar 26, 2019

Their flexibility with design let us tailor the system at any point. Whenever we noticed an inadequacy, we could make changes. That made a huge difference in our approach, and let us set up an ideal solution for the problems we faced.
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Indianapolis, IN

505 West Merrill Street
Indianapolis, IN 46225
16 - 20

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TSD Global

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Carmel, IN

Services provided

75% Customer Service Outsourcing

25% Call Center Services

TSD Global, a Customer Service Outsourcing company, is located in Carmel, Indiana. Their services include Customer Service Outsourcing and Call Center Services.
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Simple Solutions CC, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

McCordsville, IN

Services provided

50% Call Center Services

30% Back Office Outsourcing

20% Sales Outsourcing

Simple Solutions CC, LLC is a phone answering service. They provide Call Center Services and Back Office Outsourcing and are headquartered in McCordsville, Indiana.
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Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Baldwin Locksmith Store is a Business Consulting company. Their team is in Indianapolis, Indiana. The agency offers Business Consulting and Back Office Outsourcing.
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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Indianapolis, IN

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Singapore (7) Germany (1) Spain (1) United States (1)

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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
751 - 1000

+57 601 743 3303

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Express Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Express Locksmith Store is a Business Consulting company. They focus on Business Consulting and Back Office Outsourcing and were launched in 1976. The firm is headquartered in Indianapolis, Indiana.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Central Locksmith Store is a Business Consulting company. Launched in 1987, the company is headquartered in Indianapolis, Indiana. Their team offers Business Consulting and Back Office Outsourcing.
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Virtual Value LLC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Indianapolis, IN

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Staffing

Virtual Value LLC is a midsize Indianapolis, Indiana-based call center. The team specializes in Call Center Services and Back Office Outsourcing.
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Braden Business Systems

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fishers, IN

Services provided

20% Cloud Consulting & SI

20% Cybersecurity

20% Document Digitization & Management +2 services

20% IT Managed Services

20% IT Strategy Consulting

Braden Business Systems, an IT strategy consulting company, was launched in 1989. The team provides IT strategy consulting and cloud consulting & SI.
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Centerfirst Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

100% Customer Service Outsourcing

Established in 2004, Centerfirst Consulting, LLC is a small Customer Service Outsourcing company headquartered in Indianapolis, Indiana. Their team provides Customer Service Outsourcing.
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CMM Document Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

100% Document Digitization & Management

Located in Indianapolis, Indiana, CMM Document Services is a Document Digitization & Management company. Their services include Document Digitization & Management.
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Premikati

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

100% Back Office Outsourcing

Premikati is a Back Office Outsourcing company. Based in Indianapolis, Indiana and Vancouver, Canada, the company provides Back Office Outsourcing.
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Dawn IT Service

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Carmel, IN

Services provided

10% Ecommerce Marketing

10% IT Staff Augmentation

10% Pay Per Click +8 services

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

5% Robotics Process Automation

5% Staffing

Established in 2012, Dawn IT Service is a SEO company. The team offers Search Engine Optimization and Pay Per Click.
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Carmel, IN

1164 Cavendish Drive
Carmel, IN 46032
50 - 75

+13173162064

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BU Technologies

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

Indianapolis, IN

Services provided

30% ERP Consulting and SI

30% IT Managed Services

20% Customer Service Outsourcing +1 service

20% DevOps Managed Services

Established in 2014, BU Technologies is an IT managed services company. Based in Indianapolis, Indiana, the team provides IT managed services and ERP consulting and SI.
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Traci's Business Services LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

100% Call Center Services

Established in 2017, Traci's Business Services LLC is a call center company. The team focuses on Call Center Services.
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Netfor, Inc.

Not yet reviewed

$50,000+

Undisclosed

50 - 249

Indianapolis, IN

Services provided

35% Call Center Services

35% IT Managed Services

20% Customer Service Outsourcing +2 services

5% Staffing

5% Warehousing & Distribution

Netfor, Inc. Is a call center company. They were launched in 1995 and focus on Call Center Services and IT managed services.
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GPC Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

20% Business Consulting

20% IT Strategy Consulting

10% AI Consulting +5 services

10% Back Office Outsourcing

10% Custom Software Development

10% Financial Consulting

10% Manufacturing Consulting

10% Robotics Process Automation

GPC Group, an IT strategy consulting company, was established in 2024. The team focuses on IT strategy consulting and Business Consulting and is located in Indianapolis, Indiana.
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Engaging Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

50% Business Consulting

20% Accounting

18% Call Center Services +1 service

12% Customer Service Outsourcing

Business Consulting company Engaging Solutions, LLC was launched in 2005. The team offers Business Consulting and Accounting and is in Indianapolis, Indiana.
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MEMO Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Zionsville, IN

Services provided

40% Marketing Strategy

30% Business Consulting

30% Sales Outsourcing

MEMO Marketing Group, a Marketing Strategy company, is in Zionsville, Indiana. The team provides Marketing Strategy and Business Consulting.
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CallPilot Automation

Not yet reviewed

Undisclosed

$50 - $99 / hr

Freelancer

Plainfield, IN

Services provided

45% Call Center Services

30% AI Agents

15% AI Consulting +1 service

10% CRM Consulting and SI

CallPilot Automation, a call center service, focus on Call Center Services and AI Agents. They were launched in 2025.
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Riveting Co

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

20% Branding

20% Graphic Design

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Content Marketing

10% Content Writing Services

Riveting Co is a branding company. They are based in Indianapolis, Indiana and have small team. Their services include Branding and Marketing Strategy.
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Solvent Services, Inc.

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Noblesville, IN

Services provided

40% Business Consulting

20% Accounting

20% Back Office Outsourcing +1 service

20% IT Strategy Consulting

Solvent Services, Inc. Is a Business Consulting company. They were established in 2014 and focus on Business Consulting and IT strategy consulting.
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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Connersville, IN

Services provided

30% Call Center Services

25% IT Managed Services

25% Market Research +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

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Industry Experience

RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
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Connersville, IN

531 N Central Ave
Connersville, IN 47331
101 - 150

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Taking Charge Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

15% Content Marketing

15% Email Marketing

15% Graphic Design +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Call Center Services

Taking Charge Inc is a social media marketing agency. The team is headquartered in Indianapolis, Indiana, and their services include Social Media Marketing and Email Marketing.
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JMA Communications

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Plainfield, IN

Services provided

25% Content Marketing

25% Content Writing Services

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Founded in 2014, JMA Communications, a small Content Marketing company, is in Plainfield, Indiana. Their team focuses on Content Marketing and Search Engine Optimization.
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CallNet Call Center Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bloomington, IN

Services provided

65% Call Center Services

35% Customer Service Outsourcing

CallNet Call Center Services, a small telephone answering service, is headquartered in Bloomington, Indiana. The team provides Call Center Services and Customer Service Outsourcing.
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Thank Ink

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Columbus, IN

Services provided

40% Back Office Outsourcing

25% Direct Marketing

20% Event Management +1 service

15% Branding

Thank Ink is a Back Office Outsourcing company. Based in Columbus, Indiana, the firm was founded in 2025. Their services include Back Office Outsourcing and Direct Marketing.
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Circle Three Branding

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Muncie, IN

Services provided

20% Market Research

20% Sales Outsourcing

20% Social Media Marketing +4 services

10% Advertising

10% Event Management

10% Event Marketing

10% Public Relations

Circle Three Branding is a Market Research company. In Muncie, Indiana, the firm was established in 2017. Their team specializes in Market Research and Social Media Marketing.
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Aqua-Water Virtual Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lafayette, IN

Services provided

100% Call Center Services

Aqua-Water Virtual Solutions LLC is an answering service company. They are in Lafayette, Indiana and have small team of experts. Their services include Call Center Services.
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