Top BPO Companies in Indianapolis
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Featured
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$50,000+Undisclosed1,000 - 9,999Serves Indianapolis, INServices provided
See all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
$1,000+< $25 / hr1,000 - 9,999Serves Indianapolis, INServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+Undisclosed250 - 999Serves Indianapolis, INServices provided
See all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
$100,000+Undisclosed10,000+Serves Indianapolis, INServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
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$1,000+< $25 / hr250 - 999Indianapolis, IN
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See all 1 projectsGroupOne is a back-office service provider specializing in medical billing. According to reviews, the company enables clients to save significant time and resources, with 75% of work being offloaded and 20 man-hours saved monthly. Positive feedback highlights their ease of use, while some suggest improvements in reporting services.
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$5,000+$25 - $49 / hr50 - 249Carmel, IN
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See all 11 projectsAcquirent is a lead generation and sales outsourcing company specializing in telemarketing, email campaigns, and strategic outreach. The feedback from their clients is overwhelmingly positive, with 100% of the reviewers praising their communication and project management skills. Many clients highlight their flexibility, sales expertise, and ability to boost connectivity with leads, while a few suggest improvements in data measurement and conversion rates. Acquirent's commitment to client success is a recurring theme across reviews.
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UndisclosedUndisclosed250 - 999Indianapolis, IN
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See all 15 projectsCloud Accountant Staffing is a recruitment firm specializing in providing accounting and bookkeeping professionals to various businesses. Across reviews, clients commend their responsiveness, timely delivery, and strong cultural alignment, with 100% expressing satisfaction and no significant areas for improvement noted. Approximately 90% of reviewers highlight their exceptional customer service and effective communication.
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Undisclosed$100 - $149 / hr50 - 249Indianapolis, IN
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See all 3 projectsOTAVA® is a comprehensive IT solutions provider offering services in infrastructure management, cloud solutions, and IT support. The company is widely praised for its responsive service and ability to integrate seamlessly with clients' IT operations, with 100% of reviewers highlighting their effective problem-solving and support capabilities. Some growth-related challenges were noted, but overall, clients express high satisfaction with the personalized attention and reliability provided by OTAVA®.
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UndisclosedUndisclosed1,000 - 9,999Carmel, IN
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TSD Global, a Customer Service Outsourcing company, is located in Carmel, Indiana. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Plainfield, IN
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In Plainfield, Indiana, Edge Virtual Assistants is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49McCordsville, IN
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Simple Solutions CC, LLC is a phone answering service. They provide Call Center Services and Back Office Outsourcing and are headquartered in McCordsville, Indiana.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Father Son Locksmith Shop, a Business Consulting company, is located in Indianapolis, Indiana. Established in 1996, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Launched in 1982, Expert Locksmith Services is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Baldwin Locksmith Store is a Business Consulting company. Their team is in Indianapolis, Indiana. The agency offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Express Locksmith Store is a Business Consulting company. They focus on Business Consulting and Back Office Outsourcing and were launched in 1976. The firm is headquartered in Indianapolis, Indiana.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Central Locksmith Store is a Business Consulting company. Launched in 1987, the company is headquartered in Indianapolis, Indiana. Their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Lock & Locksmith Tech is a Business Consulting company launched in 1995. The small team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Aqua Locksmith Store is a small Indianapolis, Indiana-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Business Consulting company Neighborhood Locksmith was launched in 1999. The small team provides Business Consulting and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Avon, IN
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Health Billing Service is a midsize call center. Established in 2025, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Carmel, IN
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Launched in 1978, Advanced Locksmith Service is a Back Office Outsourcing company. Their team provides Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Launched in 1977, Central Lock Key Store is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Liberty Locksmith Store, a Business Consulting company, was launched in 1975. The firm offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Elite Locksmith Services is a Back Office Outsourcing company. In Indianapolis, Indiana, their team specializes in Back Office Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Indianapolis, IN
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Virtual Value LLC is a midsize Indianapolis, Indiana-based call center. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Fishers, IN
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Braden Business Systems, an IT strategy consulting company, was launched in 1989. The team provides IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Established in 2004, Centerfirst Consulting, LLC is a small Customer Service Outsourcing company headquartered in Indianapolis, Indiana. Their team provides Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Located in Indianapolis, Indiana, CMM Document Services is a Document Digitization & Management company. Their services include Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Premikati is a Back Office Outsourcing company. Based in Indianapolis, Indiana and Vancouver, Canada, the company provides Back Office Outsourcing.
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$5,000+$100 - $149 / hr50 - 249Indianapolis, IN
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Established in 2014, BU Technologies is an IT managed services company. Based in Indianapolis, Indiana, the team provides IT managed services and ERP consulting and SI.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
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Established in 2017, Traci's Business Services LLC is a call center company. The team focuses on Call Center Services.
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$50,000+Undisclosed50 - 249Indianapolis, IN
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Netfor, Inc. Is a call center company. They were launched in 1995 and focus on Call Center Services and IT managed services.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
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GPC Group, an IT strategy consulting company, was established in 2024. The team focuses on IT strategy consulting and Business Consulting and is located in Indianapolis, Indiana.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
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Business Consulting company Engaging Solutions, LLC was launched in 2005. The team offers Business Consulting and Accounting and is in Indianapolis, Indiana.
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UndisclosedUndisclosed2 - 9Zionsville, IN
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MEMO Marketing Group, a Marketing Strategy company, is in Zionsville, Indiana. The team provides Marketing Strategy and Business Consulting.
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Undisclosed$50 - $99 / hrFreelancerPlainfield, IN
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CallPilot Automation, a call center service, focus on Call Center Services and AI Agents. They were launched in 2025.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
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Riveting Co is a branding company. They are based in Indianapolis, Indiana and have small team. Their services include Branding and Marketing Strategy.
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$1,000+$150 - $199 / hr2 - 9Noblesville, IN
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Solvent Services, Inc. Is a Business Consulting company. They were established in 2014 and focus on Business Consulting and IT strategy consulting.
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UndisclosedUndisclosed1,000 - 9,999Connersville, IN
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See all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
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Taking Charge Inc is a social media marketing agency. The team is headquartered in Indianapolis, Indiana, and their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosedFreelancerPlainfield, IN
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Founded in 2014, JMA Communications, a small Content Marketing company, is in Plainfield, Indiana. Their team focuses on Content Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Bloomington, IN
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CallNet Call Center Services, a small telephone answering service, is headquartered in Bloomington, Indiana. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosedFreelancerColumbus, IN
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Thank Ink is a Back Office Outsourcing company. Based in Columbus, Indiana, the firm was founded in 2025. Their services include Back Office Outsourcing and Direct Marketing.
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UndisclosedUndisclosed2 - 9Muncie, IN
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Circle Three Branding is a Market Research company. In Muncie, Indiana, the firm was established in 2017. Their team specializes in Market Research and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Lafayette, IN
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Aqua-Water Virtual Solutions LLC is an answering service company. They are in Lafayette, Indiana and have small team of experts. Their services include Call Center Services.
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List of the Top 4 Indianapolis BPO Services
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$1,000+< $25 / hr250 - 999Indianapolis, IN
Ability to deliver
25/40.013/20 Reviews3.5/10 Clients & Experience8.5/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+$25 - $49 / hr50 - 249Carmel, IN
Ability to deliver
30/40.015.2/20 Reviews7.9/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
UndisclosedUndisclosed250 - 999Indianapolis, IN
Ability to deliver
31.9/40.017.6/20 Reviews8.8/10 Clients & Experience5.5/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
Undisclosed$100 - $149 / hr50 - 249Indianapolis, IN
Ability to deliver
29/40.016.2/20 Reviews6.8/10 Clients & Experience5.9/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Carmel, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Plainfield, IN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49McCordsville, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$1,000+< $25 / hr50 - 249Avon, IN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Carmel, IN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other
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