Top BPO Companies in Indiana
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51 Companies
List of the Top Indiana BPO Services
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$50,000+Undisclosed1,000 - 9,999Serves IndianaServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
Reviews mention Communicative
The sentiment regarding ROI CX Solutions' communicative approach is predominantly positive. Clients appreciate their consistent communication and adaptability to support needs, as noted in feedback highlighting their 'flexible adjustments' and 'creative collaboration'. However, there is a suggestion for improvement in proactive communication, specifically regarding training and early check-ins, to enhance alignment and reduce initial setbacks. Overall, clients recognize their commitment to maintaining effective communication throughout the engagement.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026We communicate through virtual meetings, emails, and messaging apps. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves IndianaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves IndianaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform
4.0 Apr 14, 2022We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Carmel, IN
Services provided
85% Sales Outsourcing15% Email MarketingSee all 11 projectsAcquirent is a lead generation and sales outsourcing company specializing in telemarketing, email campaigns, and strategic outreach. The feedback from their clients is overwhelmingly positive, with 100% of the reviewers praising their communication and project management skills. Many clients highlight their flexibility, sales expertise, and ability to boost connectivity with leads, while a few suggest improvements in data measurement and conversion rates. Acquirent's commitment to client success is a recurring theme across reviews.
Reviews mention Timely
Overall, client sentiment regarding Acquirent's timeliness is highly positive. They consistently meet deadlines and maintain effective communication, facilitating weekly meetings and timely updates. One client noted, 'Project management is great in terms of communication, meeting deadlines, and staying within budget.' This commitment to timely execution has contributed to a significant increase in lead connectivity, showcasing their reliability and efficiency in service delivery.-
Call Center Services for Dental Consulting Services Company
5.0 Dec 1, 2022Project management is great in terms of communication, meeting deadlines, and staying within budget. We have weekly meetings via Zoom and also use email.
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Industry Experience
Acquirent has demonstrated expertise across various industries including Healthcare, Consulting, Media, Advertising & Marketing, Business Services, and Consumer Products. Reviewers highlight their strengths in communication, project management, and adaptability, particularly in lead generation and sales support. Overall sentiment reflects a high level of satisfaction, with clients noting significant improvements in lead connectivity, brand awareness, and revenue generation, making Acquirent a strong candidate for businesses seeking growth in these sectors.
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Consulting Healthcare Media Advertising & marketing Business services Consumer Products Other IndustryWas this helpful?
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See All Locations (3)Carmel, IN
11555 North Meridian Street
Carmel, IN 4603276 - 100
866-925-4904
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UndisclosedUndisclosed250 - 999Indianapolis, IN
Services provided
40% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing15% Recruitment Process Outsourcing +2 services15% Staffing10% AccountingSee all 15 projectsCloud Accountant Staffing is a recruitment firm specializing in providing accounting and bookkeeping professionals to various businesses. Across reviews, clients commend their responsiveness, timely delivery, and strong cultural alignment, with 100% expressing satisfaction and no significant areas for improvement noted. Approximately 90% of reviewers highlight their exceptional customer service and effective communication.
Reviews mention Easy to work with
Clients consistently commend Cloud Accountant Staffing for being 'easy to work with' and appreciate their clear communication and responsiveness. One client noted their ability to set clear expectations, while another highlighted their efficient handling of complexities in offshoring. Overall, the sentiment reflects satisfaction with the collaborative nature of the team, contributing positively to project outcomes.-
Remote Bookkeeping & Admin Staff for Tax & Accounting Co
5.0 Jan 22, 2025They are very easy to work with and handle all of the complexities of offshoring for me.
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Accounting for Accounting & Tax Firm
5.0 Feb 11, 2025They are easy to work with and set clear expectations. Their responsiveness and clear communication were greatly appreciated.
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Industry Experience
Cloud Accountant Staffing has demonstrated strong expertise primarily in the Financial Services and Business Services sectors. Clients in financial services commend their effective staffing solutions and responsiveness, while those in business services appreciate their organizational skills during recruitment. The overall sentiment is highly positive, noting their alignment with company values and culture fit. This provider is particularly well-suited for businesses in accounting, bookkeeping, and tax preparation, indicating a strong match for clients in these industries.
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Other industries Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Cloud Accountant Staffing for their competitive pricing and overall value for money. Feedback highlights that the company offers a 'good value for cost' and fits within budget constraints, as noted by multiple clients. One client emphasized that they were able to hire qualified candidates without exceeding their financial limits. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, making Cloud Accountant Staffing a favorable choice for businesses seeking quality staffing solutions.Was this helpful?
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Seattle, Washington (2) New York City, New York (1) San Antonio, Texas (1) Indianapolis, Indiana (1) Fort Wayne, Indiana (1) Kalamazoo, Michigan (1) Melbourne, Florida (1) Syracuse, New York (1) Tustin, California (1) Farmington, Utah (1) Tempe, Arizona (1) Austin, Texas (1) Spokane Valley, Washington (1) Reading, Pennsylvania (1)Was this helpful?
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UndisclosedUndisclosed50 - 249Fishers, IN
Services provided
20% Cloud Consulting & SI20% Cybersecurity20% Document Digitization & Management +2 services20% IT Managed Services20% IT Strategy ConsultingBraden Business Systems, an IT strategy consulting company, was launched in 1989. The team provides IT strategy consulting and cloud consulting & SI.
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$1,000+< $25 / hr50 - 249South Bend, IN
Services provided
50% Back Office Outsourcing25% Call Center Services25% Finance & Accounting Outsourcing (FAO)Back Office Outsourcing company Astron EHS was launched in 2012. The midsize team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Carmel, IN
Services provided
75% Customer Service Outsourcing25% Call Center ServicesTSD Global, a Customer Service Outsourcing company, is located in Carmel, Indiana. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Plainfield, IN
Services provided
60% Back Office Outsourcing20% Customer Service Outsourcing10% HR Outsourcing +1 service10% RecruitingIn Plainfield, Indiana, Edge Virtual Assistants is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49McCordsville, IN
Services provided
50% Call Center Services30% Back Office Outsourcing20% Sales OutsourcingSimple Solutions CC, LLC is a phone answering service. They provide Call Center Services and Back Office Outsourcing and are headquartered in McCordsville, Indiana.
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$50,000+Undisclosed50 - 249Indianapolis, IN
Services provided
35% Call Center Services35% IT Managed Services20% Customer Service Outsourcing +2 services5% Staffing5% Warehousing & DistributionNetfor, Inc. Is a call center company. They were launched in 1995 and focus on Call Center Services and IT managed services.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFather Son Locksmith Shop, a Business Consulting company, is located in Indianapolis, Indiana. Established in 1996, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLaunched in 1982, Expert Locksmith Services is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Gary, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 2002, City Locksmith Shop is a Business Consulting company. The company specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBaldwin Locksmith Store is a Business Consulting company. Their team is in Indianapolis, Indiana. The agency offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExpress Locksmith Store is a Business Consulting company. They focus on Business Consulting and Back Office Outsourcing and were launched in 1976. The firm is headquartered in Indianapolis, Indiana.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCentral Locksmith Store is a Business Consulting company. Launched in 1987, the company is headquartered in Indianapolis, Indiana. Their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock & Locksmith Tech is a Business Consulting company launched in 1995. The small team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAqua Locksmith Store is a small Indianapolis, Indiana-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Gary, IN
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSecurity Locksmith Services is a Business Consulting company. The firm is in Gary, Indiana. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
30% Business Consulting30% Sales Outsourcing25% Back Office Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Neighborhood Locksmith was launched in 1999. The small team provides Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Carmel, IN
Services provided
35% Back Office Outsourcing30% Business Consulting20% Commercial Brokerage Services +1 service15% Sales OutsourcingLaunched in 1978, Advanced Locksmith Service is a Back Office Outsourcing company. Their team provides Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
25% Back Office Outsourcing25% Business Consulting25% Commercial Brokerage Services +1 service25% Sales OutsourcingLaunched in 1977, Central Lock Key Store is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Bloomington, IN
Services provided
65% Call Center Services35% Customer Service OutsourcingCallNet Call Center Services, a small telephone answering service, is headquartered in Bloomington, Indiana. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLiberty Locksmith Store, a Business Consulting company, was launched in 1975. The firm offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
20% Back Office Outsourcing20% Sales Outsourcing15% Building Security Services +3 services15% Business Consulting15% Commercial Development15% Commercial Property ManagementElite Locksmith Services is a Back Office Outsourcing company. In Indianapolis, Indiana, their team specializes in Back Office Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Indianapolis, IN
Services provided
50% Back Office Outsourcing25% Call Center Services25% TranscriptionSee all 1 projectsGroupOne is a back-office service provider specializing in medical billing. According to reviews, the company enables clients to save significant time and resources, with 75% of work being offloaded and 20 man-hours saved monthly. Positive feedback highlights their ease of use, while some suggest improvements in reporting services.
Industry Experience
GroupOne has demonstrated expertise primarily in the medical billing sector, providing substantial time and cost savings for clients. Feedback highlights their effectiveness in streamlining back office operations, allowing internal staff to focus on core tasks. Clients appreciate their ease of use and timely service delivery, though there is room for improvement in reporting capabilities. Overall, GroupOne is well-suited for healthcare-related projects, offering impactful solutions that enhance operational efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive GroupOne as offering good value for money, particularly in terms of time savings and efficiency. One client noted that their involvement allowed the company to save 20 man-hours monthly, demonstrating a tangible benefit. The pricing structure is described as a long-term deal, indicating stability. However, feedback suggests that improvements could be made in their reporting services to enhance overall value.Was this helpful?
See All Locations (4)Indianapolis, IN
8275 Allison Pointe Trail Suite #110
Indianapolis, IN 4625010 - 15
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
100% Customer Service OutsourcingEstablished in 2004, Centerfirst Consulting, LLC is a small Customer Service Outsourcing company headquartered in Indianapolis, Indiana. Their team provides Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
100% Document Digitization & ManagementLocated in Indianapolis, Indiana, CMM Document Services is a Document Digitization & Management company. Their services include Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
100% Back Office OutsourcingPremikati is a Back Office Outsourcing company. Based in Indianapolis, Indiana and Vancouver, Canada, the company provides Back Office Outsourcing.
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$5,000+$100 - $149 / hr50 - 249Indianapolis, IN
Services provided
30% ERP Consulting and SI30% IT Managed Services20% Customer Service Outsourcing +1 service20% DevOps Managed ServicesEstablished in 2014, BU Technologies is an IT managed services company. Based in Indianapolis, Indiana, the team provides IT managed services and ERP consulting and SI.
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$1,000+$150 - $199 / hr2 - 9Noblesville, IN
Services provided
40% Business Consulting20% Accounting20% Back Office Outsourcing +1 service20% IT Strategy ConsultingSolvent Services, Inc. Is a Business Consulting company. They were established in 2014 and focus on Business Consulting and IT strategy consulting.
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$1,000+< $25 / hr250 - 999Indianapolis, IN
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% StaffingVirtual Value LLC is a midsize Indianapolis, Indiana-based call center. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Mishawaka, IN
Services provided
80% Back Office Outsourcing20% Content MarketingCJO Writing + Editing LLC is a small Back Office Outsourcing company established in 2016. Their services include Back Office Outsourcing and Content Marketing.
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UndisclosedUndisclosed2 - 9Schererville, IN
Services provided
100% Back Office OutsourcingIBill LLC-S, a Back Office Outsourcing company, is in Schererville, Indiana. The team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
Services provided
100% Call Center ServicesEstablished in 2017, Traci's Business Services LLC is a call center company. The team focuses on Call Center Services.
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Undisclosed$100 - $149 / hr50 - 249Indianapolis, IN
Services provided
30% Cloud Consulting & SI20% Cybersecurity20% IT Managed Services +2 services15% Call Center Services15% IT Strategy ConsultingSee all 3 projectsOTAVA® is a comprehensive IT solutions provider offering services in infrastructure management, cloud solutions, and IT support. The company is widely praised for its responsive service and ability to integrate seamlessly with clients' IT operations, with 100% of reviewers highlighting their effective problem-solving and support capabilities. Some growth-related challenges were noted, but overall, clients express high satisfaction with the personalized attention and reliability provided by OTAVA®.
Reviews mention Exceptional performance
OTAVA® has received exceptional feedback for its outstanding performance, particularly in maintaining operational continuity for clients. One client praised OTAVA® for their rapid response during critical situations, stating they were restored within hours after a data breach. The client highlighted the team's proactive support and ability to simplify complex IT needs, describing their services as 'plug and play.' Overall, clients express deep gratitude for OTAVA®'s reliability and attentiveness, affirming their vital role in sustaining business operations.-
Cloud Management & IT Services for Nonprofit Organization
5.0 Jan 6, 2021It’s truly like a plug and play process; we plug it in, it’s good to go, and we don’t have to do anything. They handle the problem and they fix whatever is needed to be fixed. NewCloud Networks has been responsive and they never laugh at our silly questions. It doesn’t matter what time of the day it is, they always have someone on call. Until they do that, we can’t access the system and they’ve always gotten it done in a timely manner.
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Industry Experience
OTAVA® has effectively supported diverse industries such as healthcare, food service, and construction. Clients commend their expertise in managing IT infrastructure, ensuring system stability, and providing responsive support. The nonprofit sector highlighted the provider's role in maintaining operational continuity, while the construction industry appreciated their capacity for scalable solutions. Overall sentiment indicates a strong trust in OTAVA® for reliable IT services, particularly in environments requiring consistent uptime and tailored technological solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OTAVA® as offering substantial value for money, with several reviews highlighting that the company's services are a significant investment but yield critical operational support. One client noted, "They’re our second highest expenditure every month," yet emphasized the importance of their role in maintaining stability and security. Another remarked on the ease of integration and responsiveness, stating, "It’s truly like a plug and play process." Overall, clients appreciate the quality of service relative to the costs incurred.Was this helpful?
See All Locations (4)Indianapolis, IN
505 West Merrill Street
Indianapolis, IN 4622516 - 20
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UndisclosedUndisclosed2 - 9Indianapolis, IN
Services provided
20% Business Consulting20% IT Strategy Consulting10% AI Consulting +5 services10% Back Office Outsourcing10% Custom Software Development10% Financial Consulting10% Manufacturing Consulting10% Robotics Process AutomationGPC Group, an IT strategy consulting company, was established in 2024. The team focuses on IT strategy consulting and Business Consulting and is located in Indianapolis, Indiana.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
50% Business Consulting20% Accounting18% Call Center Services +1 service12% Customer Service OutsourcingBusiness Consulting company Engaging Solutions, LLC was launched in 2005. The team offers Business Consulting and Accounting and is in Indianapolis, Indiana.
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UndisclosedUndisclosed2 - 9Zionsville, IN
Services provided
40% Marketing Strategy30% Business Consulting30% Sales OutsourcingMEMO Marketing Group, a Marketing Strategy company, is in Zionsville, Indiana. The team provides Marketing Strategy and Business Consulting.
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UndisclosedUndisclosed50 - 249Clarksville, IN
Services provided
80% Transcription20% Back Office OutsourcingMDoffice Manager is a Transcription company. They are headquartered in Clarksville, Indiana. Their team provides Transcription and Back Office Outsourcing.
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Undisclosed$50 - $99 / hrFreelancerPlainfield, IN
Services provided
45% Call Center Services30% AI Agents15% AI Consulting +1 service10% CRM Consulting and SICallPilot Automation, a call center service, focus on Call Center Services and AI Agents. They were launched in 2025.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
Services provided
20% Branding20% Graphic Design20% Marketing Strategy +3 services20% Sales Outsourcing10% Content Marketing10% Content Writing ServicesRiveting Co is a branding company. They are based in Indianapolis, Indiana and have small team. Their services include Branding and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Jeffersonville, IN
Services provided
100% Call Center ServicesUnique Dental Scheduling is a small call center company established in 2013. Their services include Call Center Services.
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UndisclosedUndisclosedFreelancerColumbus, IN
Services provided
40% Back Office Outsourcing25% Direct Marketing20% Event Management +1 service15% BrandingThank Ink is a Back Office Outsourcing company. Based in Columbus, Indiana, the firm was founded in 2025. Their services include Back Office Outsourcing and Direct Marketing.
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UndisclosedUndisclosed2 - 9Lafayette, IN
Services provided
100% Call Center ServicesAqua-Water Virtual Solutions LLC is an answering service company. They are in Lafayette, Indiana and have small team of experts. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Newburgh, IN
Services provided
10% Advertising10% E-Commerce Development10% Email Marketing +7 services10% Marketing Strategy10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Unified Communications Consulting & SI10% Web DesignEstablished in 2016, VIV is a midsize Advertising company located in Newburgh, Indiana. Their team provides Advertising and Marketing Strategy.
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$1,000+< $25 / hr50 - 249Avon, IN
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Insurance Services & Brokers +1 service25% TranscriptionHealth Billing Service is a midsize call center. Established in 2025, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Connersville, IN
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment.Was this helpful?
See All Locations (10)Connersville, IN
531 N Central Ave
Connersville, IN 47331101 - 150
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UndisclosedUndisclosed2 - 9Indianapolis, IN
Services provided
15% Content Marketing15% Email Marketing15% Graphic Design +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Development10% Call Center ServicesTaking Charge Inc is a social media marketing agency. The team is headquartered in Indianapolis, Indiana, and their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Lawrenceburg, IN
Services provided
50% Accounting20% BI & Big Data Consulting & SI10% Back Office Outsourcing +2 services10% Financial Consulting10% Market ResearchEstablished in 2017, ELCOR Tax & Accounting is an Accounting company. Based in Lawrenceburg, Indiana, the team offers Accounting and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Wabash, IN
Services provided
70% Document Digitization & Management30% Contract ManufacturingIntimus International, a Document Digitization & Management company, was launched in 1956. The firm specializes in Document Digitization & Management and Contract Manufacturing.
Read moreSee All Locations (2)Wabash, IN
251 Wedcor Avenue
Wabash, IN 469926 - 9
800.775.2122
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UndisclosedUndisclosed2 - 9Muncie, IN
Services provided
20% Market Research20% Sales Outsourcing20% Social Media Marketing +4 services10% Advertising10% Event Management10% Event Marketing10% Public RelationsCircle Three Branding is a Market Research company. In Muncie, Indiana, the firm was established in 2017. Their team specializes in Market Research and Social Media Marketing.
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List of the Top 2 Indiana BPO Services
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$5,000+$25 - $49 / hr50 - 249Carmel, IN
Ability to deliver
30/40.015.2/20 Reviews7.9/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
UndisclosedUndisclosed250 - 999Indianapolis, IN
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$1,000+< $25 / hr50 - 249South Bend, IN
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5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Carmel, IN
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80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49McCordsville, IN
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$50,000+Undisclosed50 - 249Indianapolis, IN
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5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
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4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
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4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
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4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
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