Top BPO Companies in Indiana

Ratings Updated: January 14, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Indiana

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Positive attitude
Clients have consistently praised Unity Communications for their positive attitude and strong work ethic. One client noted, "they're just the happiest and hardest working group of people I’ve ever met," highlighting the team's commitment and enthusiasm. Another emphasized the company's positive culture, stating it shines through to their campaign employees. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the team's dedication and proactive approach.

Customer Support Services for Private Equity Group

5.0 Mar 11, 2022

They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Indiana

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Indiana

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant services provider specializing in administrative, marketing, and creative support across various industries. The company is praised for its efficient project management, the professionalism of its staff, and the ability to significantly enhance clients' productivity. Approximately 100% of reviews highlight their exceptional communication and tailored service, with no negative feedback noted.

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Reviews mention Exceptional results
Clients consistently report exceptional results from their collaboration with Remote CoWorker. One manager noted a 30% increase in operational efficiency and a 100% accuracy rate in data entry, highlighting their effective project management and responsiveness. A founder praised the swift accommodation of customer inquiries, attributing increased business to the timely assistance provided. Overall, feedback emphasizes strong performance, adaptability, and significant improvements in productivity and client satisfaction.

Staff Augmentation for Law Firm

5.0 Dec 1, 2022

The company is responsive, professional, and dedicated to what they do. The workflow was exceptional, with seamless communication through Zoom meetings and phone calls. Their kind, compassionate, professional, and responsive nature is impressive and unique.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to match skilled virtual assistants to specific needs. For example, one client noted a significant productivity increase, saving 10–15 hours weekly due to effective task delegation. Overall, clients expressed satisfaction with timely communication and project management, highlighting a seamless onboarding process and consistent support throughout their engagements.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Indiana

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their exceptional project management and responsiveness. Clients praised their accuracy in data entry and customer service, with one noting a high issue resolution rate. The team’s proactive communication and adaptability were frequently mentioned as impressive. Clients appreciated the company's commitment to quality and efficiency, with no significant areas for improvement identified. Overall, the sentiment is highly positive, indicating a reliable and effective partnership.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Cloud Accountant Staffing

4.9 15 reviews

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Premier Verified

Undisclosed

Undisclosed

250 - 999

Indianapolis, IN

Services provided

40% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

15% Recruitment Process Outsourcing +2 services

15% Staffing

10% Accounting

Cloud Accountant Staffing is a staffing agency specializing in sourcing and placing accounting professionals for various firms. The company is consistently praised for its responsiveness, customer service, and seamless onboarding process. A notable 100% of reviewers commend their effective communication and timely delivery. Furthermore, the agency's ability to align with clients’ values and provide culturally fitting candidates is highlighted by 70% of reviewers.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have expressed high satisfaction with Cloud Accountant Staffing, noting their timely delivery and responsiveness to needs. One client highlighted the exemplary customer service, stating that the staff provided frequent follow-ups and facilitated a smooth onboarding process for hired candidates. Overall, the sentiment is positive, with no significant areas for improvement identified by clients.
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Cloud Accountant Staffing’s competitive pricing and exceptional value for money. One client noted their investment of $17,000 resulted in high-quality hires and improved operational efficiency. Another emphasized the company's alignment with budgetary needs while delivering quality candidates. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with many clients appreciating the seamless communication and support throughout the hiring process.
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Seattle, Washington (2) New York City, New York (1) San Antonio, Texas (1) Indianapolis, Indiana (1) Fort Wayne, Indiana (1) Kalamazoo, Michigan (1) Melbourne, Florida (1) Syracuse, New York (1) Tustin, California (1) Farmington, Utah (1) Tempe, Arizona (1) Austin, Texas (1) Spokane Valley, Washington (1) Reading, Pennsylvania (1)

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Acquirent

4.7 11 reviews

$5,000+

$25 - $49 / hr

50 - 249

Carmel, IN

Services provided

85% Sales Outsourcing

15% Email Marketing

Acquirent is a company specializing in outsourced sales and lead generation services, effectively functioning as a call center and marketing campaign facilitator. Review feedback highlights their strong communication, project management skills, and flexibility, with over 90% of reviews mentioning these as strengths. Clients report increased connectivity and successful campaign outcomes, while a few note areas for potential enhancement in data follow-up and technical processes. Overall, Acquirent is commended for their sales culture and ability to align with client objectives.

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Reviews mention Exceeds expectations
Acquirent has consistently exceeded client expectations, notably increasing registrant totals from 10-12 to 30-40 per campaign. Clients commend their excellent communication, flexibility, and the rapid adaptability of their sales team. A director of sales emphasized that Acquirent's performance and project management have been exceptional, with a strong customer success manager facilitating effective collaboration. Overall, clients express high satisfaction with the results and the partnership.

Call Center Services for Multimedia Company

4.5 May 9, 2022

They’ve increased the registrant totals with each campaign we’ve run. Starting out, we were excited that they got 10–12 registrants, and now they’re up to 30–40. Overall, they’ve exceeded our expectations.
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Industry Experience

Acquirent has demonstrated expertise across various industries including Healthcare, Consulting, Media, Advertising & Marketing, Business Services, and Consumer Products. Reviewers highlight their strengths in communication, project management, and adaptability, particularly in lead generation and sales support. Overall sentiment reflects a high level of satisfaction, with clients noting significant improvements in lead connectivity, brand awareness, and revenue generation, making Acquirent a strong candidate for businesses seeking growth in these sectors.
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Consulting Healthcare Media Advertising & marketing Business services Consumer Products Other Industry

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Chicago, Illinois (3) Austin, Texas (1) Evanston, Illinois (1) South Chicago, Illinois (1) Jersey City, New Jersey (1) Milwaukee, Wisconsin (1) Las Vegas, Nevada (1)

Carmel, IN

11555 North Meridian Street
Carmel, IN 46032
76 - 100

866-925-4904

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What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Indiana

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Detail-oriented
Clients consistently praise HelpSquad for their exceptional attention to detail, noting that tasks are completed on time and with great precision. One client highlighted, "the entire team communicates promptly and with great attention to detail," while another remarked on their impressive ability to avoid repeating mistakes, stating, "they've also never done the same mistake twice." Overall, the sentiment reflects a strong appreciation for HelpSquad's meticulous approach, contributing to enhanced service quality and operational efficiency.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

We're impressed with their attention to detail. They've also never done the same mistake twice.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Indiana

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Understands their clients' needs
Boldr has received consistently positive feedback regarding their understanding of client needs. Clients highlighted Boldr's adaptability and proactive communication, noting their ability to tailor solutions effectively. For instance, one client praised Boldr for their customization efforts, stating they demonstrated a deep understanding of specific business requirements. Another client emphasized Boldr's commitment to aligning with company values and objectives, reinforcing their client-centric approach. Overall, the sentiment reflects strong satisfaction with Boldr's responsiveness and alignment with client goals.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers.
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Recruiting Services for Relationship Management Company

5.0 Dec 23, 2023

I love that Boldr is focused on their employees (or team members); they focus on natural working hours and building a great team. They thoroughly understood our needs and effectively delivered on them.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

They really understand us as a client and resonate with our objectives, including the soft skills that we want to instill in all our team members. From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team.
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Venue Processing & Outbound Sales Support for Event Platform

5.0 May 17, 2022

I really appreciate that Boldr has been able to understand our business — we have a unique product and marketplace setup. They've taken what we've provided and figured out how to best train others to make our processes repeatable.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Indiana

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Attentive
Clients have consistently praised Big Outsource for their attentiveness and proactive communication. One CEO noted that the virtual assistant was 'curious, attentive, and clearly took pride in getting the little details right.' The project management was described as 'extremely well-managed,' with regular updates ensuring the client felt informed. Overall, the sentiment reflects a strong appreciation for the team's dedication to understanding and aligning with client needs.

VA & Back Office Outsourcing for FinTech Co

5.0 Jul 29, 2025

I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Braden Business Systems

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fishers, IN

Services provided

20% Cloud Consulting & SI

20% Cybersecurity

20% Document Digitization & Management +2 services

20% IT Managed Services

20% IT Strategy Consulting

Braden Business Systems, an IT strategy consulting company, was launched in 1989. The team provides IT strategy consulting and cloud consulting & SI.
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Astron EHS

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

South Bend, IN

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

Back Office Outsourcing company Astron EHS was launched in 2012. The midsize team focuses on Back Office Outsourcing and Call Center Services.
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TSD Global

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Carmel, IN

Services provided

75% Customer Service Outsourcing

25% Call Center Services

TSD Global, a Customer Service Outsourcing company, is located in Carmel, Indiana. Their services include Customer Service Outsourcing and Call Center Services.
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Simple Solutions CC, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

McCordsville, IN

Services provided

50% Call Center Services

30% Back Office Outsourcing

20% Sales Outsourcing

Simple Solutions CC, LLC is a phone answering service. They provide Call Center Services and Back Office Outsourcing and are headquartered in McCordsville, Indiana.
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Netfor, Inc.

Not yet reviewed

$50,000+

Undisclosed

50 - 249

Indianapolis, IN

Services provided

35% Call Center Services

35% IT Managed Services

20% Customer Service Outsourcing +2 services

5% Staffing

5% Warehousing & Distribution

Netfor, Inc. Is a call center company. They were launched in 1995 and focus on Call Center Services and IT managed services.
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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Barcelona, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005
More than 5k

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CallNet Call Center Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bloomington, IN

Services provided

65% Call Center Services

35% Customer Service Outsourcing

CallNet Call Center Services, a small telephone answering service, is headquartered in Bloomington, Indiana. The team provides Call Center Services and Customer Service Outsourcing.
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GroupOne

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Indianapolis, IN

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Transcription

GroupOne is a back-office service provider specializing in medical billing. According to reviews, the company enables clients to save significant time and resources, with 75% of work being offloaded and 20 man-hours saved monthly. Positive feedback highlights their ease of use, while some suggest improvements in reporting services.

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Industry Experience

GroupOne has received positive feedback primarily from clients in the healthcare industry, where they have demonstrated expertise in medical billing and back office services. Clients appreciate their ability to save significant amounts of time and improve operational efficiency, noting that they handle 75% of previously in-house tasks. Overall sentiment reflects a strong satisfaction with their client service and communication, though there is room for improvement in reporting services. This suggests GroupOne is a suitable partner for healthcare organizations seeking reliable administrative support.
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Healthcare

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have reported that GroupOne offers a long-term pricing structure that delivers significant value, saving them approximately 20 man-hours monthly. One client noted that their internal staff can avoid 75% of prior workload, highlighting efficiency and cost-effectiveness. Overall sentiment indicates that clients find the services easy to use and reasonably priced, although there is room for improvement in reporting services.
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Indianapolis, IN

8275 Allison Pointe Trail Suite #110
Indianapolis, IN 46250
10 - 15

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Centerfirst Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

100% Customer Service Outsourcing

Established in 2004, Centerfirst Consulting, LLC is a small Customer Service Outsourcing company headquartered in Indianapolis, Indiana. Their team provides Customer Service Outsourcing.
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CMM Document Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

100% Document Digitization & Management

Located in Indianapolis, Indiana, CMM Document Services is a Document Digitization & Management company. Their services include Document Digitization & Management.
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Premikati

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

100% Back Office Outsourcing

Premikati is a Back Office Outsourcing company. Based in Indianapolis, Indiana and Vancouver, Canada, the company provides Back Office Outsourcing.
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Solvent Services, Inc.

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Noblesville, IN

Services provided

40% Business Consulting

20% Accounting

20% Back Office Outsourcing +1 service

20% IT Strategy Consulting

Solvent Services, Inc. Is a Business Consulting company. They were established in 2014 and focus on Business Consulting and IT strategy consulting.
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Virtual Value LLC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Indianapolis, IN

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Staffing

Virtual Value LLC is a midsize Indianapolis, Indiana-based call center. The team specializes in Call Center Services and Back Office Outsourcing.
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CJO Writing + Editing LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mishawaka, IN

Services provided

80% Back Office Outsourcing

20% Content Marketing

CJO Writing + Editing LLC is a small Back Office Outsourcing company established in 2016. Their services include Back Office Outsourcing and Content Marketing.
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IBill LLC-S

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Schererville, IN

Services provided

100% Back Office Outsourcing

IBill LLC-S, a Back Office Outsourcing company, is in Schererville, Indiana. The team specializes in Back Office Outsourcing.
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Traci's Business Services LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

100% Call Center Services

Established in 2017, Traci's Business Services LLC is a call center company. The team focuses on Call Center Services.
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OTAVA®

5.0 3 reviews

Undisclosed

$100 - $149 / hr

50 - 249

Indianapolis, IN

Services provided

30% Cloud Consulting & SI

20% Cybersecurity

20% IT Managed Services +2 services

15% Call Center Services

15% IT Strategy Consulting

OTAVA® is a technology solutions provider offering robust infrastructure management, cloud services, and IT support. Reviews highlight their fast response times and strong customer support, with around 90% of feedback being positive. Clients praise their problem-solving skills and personalized attention, though some mention occasional delays due to their growing clientele.

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Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with OTAVA® (formerly NewCloud Networks), highlighting their rapid response to critical issues, such as restoring data after ransomware attacks within hours. One client noted, "NewCloud Networks keeps us up and running — they have my undying gratitude," emphasizing their proactive support and seamless integration of technology solutions. Overall, the sentiment reflects a strong appreciation for their reliability and customer service, reinforcing their reputation as a dependable partner for IT needs.

Cloud Management & IT Services for Nonprofit Organization

5.0 Jan 6, 2021

NewCloud Networks keeps us up and running — they have my undying gratitude. It’s truly like a plug and play process; we plug it in, it’s good to go, and we don’t have to do anything. They handle the problem and they fix whatever is needed to be fixed. Until they do that, we can’t access the system and they’ve always gotten it done in a timely manner.
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GPC Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

20% Business Consulting

20% IT Strategy Consulting

10% AI Consulting +5 services

10% Back Office Outsourcing

10% Custom Software Development

10% Financial Consulting

10% Manufacturing Consulting

10% Robotics Process Automation

GPC Group, an IT strategy consulting company, was established in 2024. The team focuses on IT strategy consulting and Business Consulting and is located in Indianapolis, Indiana.
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Engaging Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

50% Business Consulting

20% Accounting

18% Call Center Services +1 service

12% Customer Service Outsourcing

Business Consulting company Engaging Solutions, LLC was launched in 2005. The team offers Business Consulting and Accounting and is in Indianapolis, Indiana.
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MEMO Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Zionsville, IN

Services provided

40% Marketing Strategy

30% Business Consulting

30% Sales Outsourcing

MEMO Marketing Group, a Marketing Strategy company, is in Zionsville, Indiana. The team provides Marketing Strategy and Business Consulting.
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MDoffice Manager

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Clarksville, IN

Services provided

80% Transcription

20% Back Office Outsourcing

MDoffice Manager is a Transcription company. They are headquartered in Clarksville, Indiana. Their team provides Transcription and Back Office Outsourcing.
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Dawn IT Service

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Carmel, IN

Services provided

10% Ecommerce Marketing

10% IT Staff Augmentation

10% Pay Per Click +8 services

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

5% Robotics Process Automation

5% Staffing

Established in 2012, Dawn IT Service is a SEO company. The team offers Search Engine Optimization and Pay Per Click.
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Riveting Co

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

20% Branding

20% Graphic Design

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Content Marketing

10% Content Writing Services

Riveting Co is a branding company. They are based in Indianapolis, Indiana and have small team. Their services include Branding and Marketing Strategy.
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Unique Dental Scheduling

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jeffersonville, IN

Services provided

100% Call Center Services

Unique Dental Scheduling is a small call center company established in 2013. Their services include Call Center Services.
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Thank Ink

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Columbus, IN

Services provided

40% Back Office Outsourcing

25% Direct Marketing

20% Event Management +1 service

15% Branding

Thank Ink is a Back Office Outsourcing company. Based in Columbus, Indiana, the firm was founded in 2025. Their services include Back Office Outsourcing and Direct Marketing.
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Aqua-Water Virtual Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lafayette, IN

Services provided

100% Call Center Services

Aqua-Water Virtual Solutions LLC is an answering service company. They are in Lafayette, Indiana and have small team of experts. Their services include Call Center Services.
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VIV

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newburgh, IN

Services provided

10% Advertising

10% E-Commerce Development

10% Email Marketing +7 services

10% Marketing Strategy

10% SMS Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Unified Communications Consulting & SI

10% Web Design

Established in 2016, VIV is a midsize Advertising company located in Newburgh, Indiana. Their team provides Advertising and Marketing Strategy.
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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Connersville, IN

Services provided

30% Call Center Services

25% IT Managed Services

25% Market Research +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

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Industry Experience

RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
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Worthington, OH

600 Lakeview Plaza Boulevard #D
Worthington, OH 43085
2 - 5

800-460-1241

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Taking Charge Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

15% Content Marketing

15% Email Marketing

15% Graphic Design +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Call Center Services

Taking Charge Inc is a social media marketing agency. The team is headquartered in Indianapolis, Indiana, and their services include Social Media Marketing and Email Marketing.
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ELCOR Tax & Accounting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lawrenceburg, IN

Services provided

50% Accounting

20% BI & Big Data Consulting & SI

10% Back Office Outsourcing +2 services

10% Financial Consulting

10% Market Research

Established in 2017, ELCOR Tax & Accounting is an Accounting company. Based in Lawrenceburg, Indiana, the team offers Accounting and BI & big data consulting & SI.
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intimus International

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wabash, IN

Services provided

70% Document Digitization & Management

30% Contract Manufacturing

Intimus International, a Document Digitization & Management company, was launched in 1956. The firm specializes in Document Digitization & Management and Contract Manufacturing.
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Circle Three Branding

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Muncie, IN

Services provided

20% Market Research

20% Sales Outsourcing

20% Social Media Marketing +4 services

10% Advertising

10% Event Management

10% Event Marketing

10% Public Relations

Circle Three Branding is a Market Research company. In Muncie, Indiana, the firm was established in 2017. Their team specializes in Market Research and Social Media Marketing.
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JMA Communications

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Plainfield, IN

Services provided

25% Content Marketing

25% Content Writing Services

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Founded in 2014, JMA Communications, a small Content Marketing company, is in Plainfield, Indiana. Their team focuses on Content Marketing and Search Engine Optimization.
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