Top BPO Companies in Indiana

Ratings Updated: December 25, 2025

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Indiana

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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More responsive than most other service providers

Solvo Global is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

Puerto Rico and US Virgin Islands Time (PRT)

Medellín, Colombia

Cl. 10 Sur # 48B - 29
Medellín, Colombia 050022
401 - 500

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Indiana

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Indiana

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Remote CoWorker's unique expertise, particularly noting the impressive qualifications of their virtual assistants. One client highlighted their VA's knowledge and expertise in managing business tasks, which significantly benefited their operations. The overall sentiment is positive, with clients feeling confident in the specialized skills provided, contributing to effective project management and timely communication.

Lead Generation for Party Rental Services Co

5.0 Feb 9, 2024

The talent pool spoke English really well and many of their teammates took their own initiative to improve my business.
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Call Center & Lead Generation Services for Tear Out Company

5.0 Aug 2, 2023

What was most impressive to me was their wide range of professionals that are available to assist you.
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Outsourcing Services for Financial Services Company

4.0 Feb 22, 2023

Their technical skill level and communication are excellent. We felt comfortable in asking for help whenever we needed it, knowing that the team would be there to support us every step of the way.
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Call Center Services for Cleaning Services Company

5.0 Nov 30, 2022

Their ability to listen and find unique talents tailored to our desires is impressive.
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Virtual Assistant Services for Physical Therapy Clinic

5.0 Nov 12, 2025

I was impressed with the qualifications of the VA's I interviewed when considering hiring. I am also very happy with my current VA, her knowledge, expertise, and help with managing my personal business.
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21 of 21 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
Recent feedback highlights a strong overall sentiment towards Remote CoWorker, emphasizing their responsiveness and effective project management. Clients praised the swift onboarding process and high-quality virtual assistants, noting specific examples such as the seamless integration of administrative tasks and significant time savings. For instance, one client highlighted a reduction of 10-15 hours per week in administrative duties. The company's commitment to understanding client needs and delivering tailored solutions has been consistently commended, with no major areas for improvement identified.
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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Indiana

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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United States (14) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Cloud Accountant Staffing

4.9 15 reviews

Look for Verified Providers

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Premier Verified

Undisclosed

Undisclosed

250 - 999

Indianapolis, IN

Services provided

40% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

15% Recruitment Process Outsourcing +2 services

15% Staffing

10% Accounting

Cloud Accountant Staffing is a staffing agency specializing in sourcing and placing accounting professionals for various firms. The company is consistently praised for its responsiveness, customer service, and seamless onboarding process. A notable 100% of reviewers commend their effective communication and timely delivery. Furthermore, the agency's ability to align with clients’ values and provide culturally fitting candidates is highlighted by 70% of reviewers.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Cloud Accountant Staffing highlight a strong emphasis on customer service and timely delivery. Clients appreciate the company's responsiveness and the quality of candidates presented, noting successful hires and effective onboarding processes. One client remarked on the 'tremendous customer service' provided, while another emphasized the value for cost. Overall, sentiment is positive, with no significant areas for improvement identified in the feedback.
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Industry Experience

Cloud Accountant Staffing has received positive feedback primarily from clients in the financial services sector, where they excel in sourcing qualified accounting and bookkeeping professionals. Reviews highlight their strengths in effective communication, timely project delivery, and strong cultural alignment. Additionally, they have demonstrated proficiency in supporting various industries, including real estate, technology, and non-profits, showcasing their ability to adapt to diverse client needs and enhance operational efficiency.
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Financial services Other industries Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Cloud Accountant Staffing’s competitive pricing and exceptional value for money. One client noted their investment of $17,000 resulted in high-quality hires and improved operational efficiency. Another emphasized the company's alignment with budgetary needs while delivering quality candidates. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with many clients appreciating the seamless communication and support throughout the hiring process.
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Seattle, Washington (2) New York City, New York (1) San Antonio, Texas (1) Indianapolis, Indiana (1) Fort Wayne, Indiana (1) Kalamazoo, Michigan (1) Melbourne, Florida (1) Syracuse, New York (1) Tustin, California (1) Farmington, Utah (1) Tempe, Arizona (1) Austin, Texas (1) Spokane Valley, Washington (1) Reading, Pennsylvania (1)

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Acquirent

4.7 11 reviews

$5,000+

$25 - $49 / hr

50 - 249

Carmel, IN

Services provided

85% Sales Outsourcing

15% Email Marketing

Acquirent is a company specializing in outsourced sales and lead generation services, effectively functioning as a call center and marketing campaign facilitator. Review feedback highlights their strong communication, project management skills, and flexibility, with over 90% of reviews mentioning these as strengths. Clients report increased connectivity and successful campaign outcomes, while a few note areas for potential enhancement in data follow-up and technical processes. Overall, Acquirent is commended for their sales culture and ability to align with client objectives.

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Industry Experience

Acquirent has demonstrated expertise across various industries including Healthcare, Consulting, Media, Advertising & Marketing, Business Services, and Consumer Products. Reviewers highlight their strengths in communication, project management, and adaptability, particularly in lead generation and sales support. Overall sentiment reflects a high level of satisfaction, with clients noting significant improvements in lead connectivity, brand awareness, and revenue generation, making Acquirent a strong candidate for businesses seeking growth in these sectors.
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Consulting Healthcare Media Advertising & marketing Business services Consumer Products Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Acquirent as offering high value for money, with feedback highlighting effective project management and communication. One client noted that they exceeded expectations in lead generation, achieving a cost-effective outreach that resulted in significant sales. Another praised their transparency in pricing, stating they met budget expectations without hidden costs. Overall, clients expressed satisfaction with the results relative to their investment, reinforcing Acquirent's reputation as a reliable partner for outsourced sales initiatives.
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Chicago, Illinois (3) Austin, Texas (1) Evanston, Illinois (1) South Chicago, Illinois (1) Jersey City, New Jersey (1) Milwaukee, Wisconsin (1) Las Vegas, Nevada (1)

Carmel, IN

11555 North Meridian Street
Carmel, IN 46032
76 - 100

866-925-4904

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What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Indiana

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Indiana

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Communicative
Client feedback regarding Boldr. highlights their exceptional communication skills, describing them as highly responsive and proactive in addressing needs. One client noted their 'exceptional responsiveness' and adaptability, emphasizing the importance of communication in their successful partnership. Overall sentiment reflects strong satisfaction with Boldr.'s commitment to timely delivery and effective project management, contributing significantly to the client’s operational success.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Indiana

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Efficient
The feedback regarding Big Outsource highlights their efficiency in managing administrative processes and back-office operations. Clients noted their project management as highly professional, consistently meeting deadlines and being responsive to specific needs. For instance, one client emphasized the measurable improvement in administrative efficiency and customer satisfaction as a direct result of Big Outsource's efforts. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and noting that the company exceeded expectations.

Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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10 of 10 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Braden Business Systems

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fishers, IN

Services provided

20% Cloud Consulting & SI

20% Cybersecurity

20% Document Digitization & Management +2 services

20% IT Managed Services

20% IT Strategy Consulting

Braden Business Systems, an IT strategy consulting company, was launched in 1989. The team provides IT strategy consulting and cloud consulting & SI.
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Fishers, IN

8700 North Street
Fishers, IN 46038
76 - 100

866-752-5961

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Astron EHS

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

South Bend, IN

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

Back Office Outsourcing company Astron EHS was launched in 2012. The midsize team focuses on Back Office Outsourcing and Call Center Services.
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South Bend, IN

25200 Indiana 2
South Bend, IN 46619
2 - 5

+1 305-521-4621

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TSD Global

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Carmel, IN

Services provided

75% Customer Service Outsourcing

25% Call Center Services

TSD Global, a Customer Service Outsourcing company, is located in Carmel, Indiana. Their services include Customer Service Outsourcing and Call Center Services.
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Carmel, IN

Indpls, 11711 N Pennsylvania St #190,
Carmel, IN 46032
21 - 30

+1.317.216.2240

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Simple Solutions CC, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

McCordsville, IN

Services provided

50% Call Center Services

30% Back Office Outsourcing

20% Sales Outsourcing

Simple Solutions CC, LLC is a phone answering service. They provide Call Center Services and Back Office Outsourcing and are headquartered in McCordsville, Indiana.
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McCordsville, IN

6814 N. Denton Ct.
McCordsville, IN 46055
41 - 49

877.867.8199

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Netfor, Inc.

Not yet reviewed

$50,000+

Undisclosed

50 - 249

Indianapolis, IN

Services provided

35% Call Center Services

35% IT Managed Services

20% Customer Service Outsourcing +2 services

5% Staffing

5% Warehousing & Distribution

Netfor, Inc. Is a call center company. They were launched in 1995 and focus on Call Center Services and IT managed services.
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Indianapolis, IN

201 North Illinois Street
Indianapolis, IN 46204
1

8006383674

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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)
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CallNet Call Center Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bloomington, IN

Services provided

65% Call Center Services

35% Customer Service Outsourcing

CallNet Call Center Services, a small telephone answering service, is headquartered in Bloomington, Indiana. The team provides Call Center Services and Customer Service Outsourcing.
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Bloomington, IN

555 N Morton St,
Bloomington, IN 47404
2 - 5

+1.800.237.6602

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GroupOne

4.0 1 review

$1,000+

< $25 / hr

250 - 999

Indianapolis, IN

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Transcription

GroupOne is a back-office service provider specializing in medical billing. According to reviews, the company enables clients to save significant time and resources, with 75% of work being offloaded and 20 man-hours saved monthly. Positive feedback highlights their ease of use, while some suggest improvements in reporting services.

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Industry Experience

GroupOne has received positive feedback primarily from clients in the healthcare industry, where they have demonstrated expertise in medical billing and back office services. Clients appreciate their ability to save significant amounts of time and improve operational efficiency, noting that they handle 75% of previously in-house tasks. Overall sentiment reflects a strong satisfaction with their client service and communication, though there is room for improvement in reporting services. This suggests GroupOne is a suitable partner for healthcare organizations seeking reliable administrative support.
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Healthcare

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Average Project Cost Breakdown

$10,000,000 + (1)

What Clients Have Said
Clients have reported that GroupOne offers a long-term pricing structure that delivers significant value, saving them approximately 20 man-hours monthly. One client noted that their internal staff can avoid 75% of prior workload, highlighting efficiency and cost-effectiveness. Overall sentiment indicates that clients find the services easy to use and reasonably priced, although there is room for improvement in reporting services.
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Indianapolis, IN

8275 Allison Pointe Trail Suite #110
Indianapolis, IN 46250
10 - 15

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Centerfirst Consulting, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

100% Customer Service Outsourcing

Established in 2004, Centerfirst Consulting, LLC is a small Customer Service Outsourcing company headquartered in Indianapolis, Indiana. Their team provides Customer Service Outsourcing.
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Indianapolis, IN

5875 Castle Creek Pkwy N Dr #240, Indianapolis, IN 46250, USA
Indianapolis, IN 46250
16 - 20

+1.800.291.3379

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CMM Document Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

100% Document Digitization & Management

Located in Indianapolis, Indiana, CMM Document Services is a Document Digitization & Management company. Their services include Document Digitization & Management.
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Indianapolis, IN

8902 Vincennes Circle, Suite B
Indianapolis, IN 46268
41 - 49

888.808.6691

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Premikati

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

100% Back Office Outsourcing

Premikati is a Back Office Outsourcing company. Based in Indianapolis, Indiana and Vancouver, Canada, the company provides Back Office Outsourcing.
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Indianapolis, IN

802 N Delaware St
Indianapolis, IN 46204
41 - 49

317.682.4940

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Solvent Services, Inc.

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Noblesville, IN

Services provided

40% Business Consulting

20% Accounting

20% Back Office Outsourcing +1 service

20% IT Strategy Consulting

Solvent Services, Inc. Is a Business Consulting company. They were established in 2014 and focus on Business Consulting and IT strategy consulting.
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Noblesville, IN

17295 Hamby Avenue
Noblesville, IN 46060
2 - 5

(888) 330-8618

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CJO Writing + Editing LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mishawaka, IN

Services provided

80% Back Office Outsourcing

20% Content Marketing

CJO Writing + Editing LLC is a small Back Office Outsourcing company established in 2016. Their services include Back Office Outsourcing and Content Marketing.
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Mishawaka, IN

2999 Trenton Ct
Mishawaka, IN 46545
2 - 5

856.495.4038

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IBill LLC-S

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Schererville, IN

Services provided

100% Back Office Outsourcing

IBill LLC-S, a Back Office Outsourcing company, is in Schererville, Indiana. The team specializes in Back Office Outsourcing.
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Schererville, IN

1221 Ridge Field Run
Schererville, IN 46375
2 - 5

(773)424-2005

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Traci's Business Services LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

100% Call Center Services

Established in 2017, Traci's Business Services LLC is a call center company. The team focuses on Call Center Services.
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Indianapolis, IN

1914 Kessler Blvd North Drive
Indianapolis, IN 46222
6 - 9

317.499.7698

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OTAVA®

5.0 3 reviews

Undisclosed

$100 - $149 / hr

50 - 249

Indianapolis, IN

Services provided

30% Cloud Consulting & SI

20% Cybersecurity

20% IT Managed Services +2 services

15% Call Center Services

15% IT Strategy Consulting

OTAVA® is a technology solutions provider offering robust infrastructure management, cloud services, and IT support. Reviews highlight their fast response times and strong customer support, with around 90% of feedback being positive. Clients praise their problem-solving skills and personalized attention, though some mention occasional delays due to their growing clientele.

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Reviews mention Exceptional performance
OTAVA® has received exceptional feedback for their outstanding performance in IT support. Clients commend their rapid response times, with one client noting they were restored within an hour after a data breach. Their proactive approach is highlighted, as they continuously offer beneficial solutions without prompting. The seamless, 'plug and play' integration of services has left clients grateful, emphasizing their reliability and commitment to client satisfaction.

Cloud Management & IT Services for Nonprofit Organization

5.0 Jan 6, 2021

It’s truly like a plug and play process; we plug it in, it’s good to go, and we don’t have to do anything. They handle the problem and they fix whatever is needed to be fixed. NewCloud Networks has been responsive and they never laugh at our silly questions. It doesn’t matter what time of the day it is, they always have someone on call. Until they do that, we can’t access the system and they’ve always gotten it done in a timely manner.
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Ann Arbor, MI

825 Victors Way
Ann Arbor, MI 48108
50 - 75

18552555001

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GPC Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

20% Business Consulting

20% IT Strategy Consulting

10% AI Consulting +5 services

10% Back Office Outsourcing

10% Custom Software Development

10% Financial Consulting

10% Manufacturing Consulting

10% Robotics Process Automation

GPC Group, an IT strategy consulting company, was established in 2024. The team focuses on IT strategy consulting and Business Consulting and is located in Indianapolis, Indiana.
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Indianapolis, IN

8888 Keystone Crossing
Indianapolis, IN 46240
2 - 5

317-22-6072

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Engaging Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Indianapolis, IN

Services provided

50% Business Consulting

20% Accounting

18% Call Center Services +1 service

12% Customer Service Outsourcing

Business Consulting company Engaging Solutions, LLC was launched in 2005. The team offers Business Consulting and Accounting and is in Indianapolis, Indiana.
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Indianapolis, IN

3965 North Meridian Street, Suite 1B
Indianapolis, IN 46208
50 - 75

+1.317.283.8300

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MEMO Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Zionsville, IN

Services provided

40% Marketing Strategy

30% Business Consulting

30% Sales Outsourcing

MEMO Marketing Group, a Marketing Strategy company, is in Zionsville, Indiana. The team provides Marketing Strategy and Business Consulting.
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Zionsville, IN

1475 W Oak St. #516
Zionsville, IN 46077
2 - 5

+1.317.762.5398

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MDoffice Manager

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Clarksville, IN

Services provided

80% Transcription

20% Back Office Outsourcing

MDoffice Manager is a Transcription company. They are headquartered in Clarksville, Indiana. Their team provides Transcription and Back Office Outsourcing.
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Clarksville, IN

1410 S Clark Blvd, Suite#2100
Clarksville, IN 47129
151 - 200

812.248.9206

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Dawn IT Service

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Carmel, IN

Services provided

10% Ecommerce Marketing

10% IT Staff Augmentation

10% Pay Per Click +8 services

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

5% Robotics Process Automation

5% Staffing

Established in 2012, Dawn IT Service is a SEO company. The team offers Search Engine Optimization and Pay Per Click.
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Chennai, India

Olympia Teknos Park, 5th Floor, South Phase, SIDCO Industrial Estate, Guindy, Chennai, Tamil Nadu 600032, India
Chennai, India 600032
50 - 75

+91-82207 38907

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Riveting Co

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

20% Branding

20% Graphic Design

20% Marketing Strategy +3 services

20% Sales Outsourcing

10% Content Marketing

10% Content Writing Services

Riveting Co is a branding company. They are based in Indianapolis, Indiana and have small team. Their services include Branding and Marketing Strategy.
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Indianapolis, IN

6151 Central Avenue,
Indianapolis, IN 46220
2 - 5

+260.302.8340

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Unique Dental Scheduling

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jeffersonville, IN

Services provided

100% Call Center Services

Unique Dental Scheduling is a small call center company established in 2013. Their services include Call Center Services.
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Jeffersonville, IN

119 E Maple St,
Jeffersonville, IN 47130

+1.844.496.0579

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Thank Ink

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Columbus, IN

Services provided

40% Back Office Outsourcing

25% Direct Marketing

20% Event Management +1 service

15% Branding

Thank Ink is a Back Office Outsourcing company. Based in Columbus, Indiana, the firm was founded in 2025. Their services include Back Office Outsourcing and Direct Marketing.
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Columbus, IN

2928 Cross Creek Drive
Columbus, IN 47201
1

8123909295

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Aqua-Water Virtual Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lafayette, IN

Services provided

100% Call Center Services

Aqua-Water Virtual Solutions LLC is an answering service company. They are in Lafayette, Indiana and have small team of experts. Their services include Call Center Services.
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Lafayette, IN

1328 N 15th St #4,
Lafayette, IN 47904

+1.765.225.1166

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VIV

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newburgh, IN

Services provided

10% Advertising

10% E-Commerce Development

10% Email Marketing +7 services

10% Marketing Strategy

10% SMS Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Unified Communications Consulting & SI

10% Web Design

Established in 2016, VIV is a midsize Advertising company located in Newburgh, Indiana. Their team provides Advertising and Marketing Strategy.
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Newburgh, IN

10999 Stahl Rd
Newburgh, IN 47630
10 - 15

812-618-9498

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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Connersville, IN

Services provided

30% Call Center Services

25% IT Managed Services

25% Market Research +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

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Industry Experience

RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
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Worthington, OH

600 Lakeview Plaza Boulevard #D
Worthington, OH 43085
2 - 5

800-460-1241

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Taking Charge Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Indianapolis, IN

Services provided

15% Content Marketing

15% Email Marketing

15% Graphic Design +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Development

10% Call Center Services

Taking Charge Inc is a social media marketing agency. The team is headquartered in Indianapolis, Indiana, and their services include Social Media Marketing and Email Marketing.
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Indianapolis, IN

914 N Bancroft St,
Indianapolis, IN 46201
6 - 9

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ELCOR Tax & Accounting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lawrenceburg, IN

Services provided

50% Accounting

20% BI & Big Data Consulting & SI

10% Back Office Outsourcing +2 services

10% Financial Consulting

10% Market Research

Established in 2017, ELCOR Tax & Accounting is an Accounting company. Based in Lawrenceburg, Indiana, the team offers Accounting and BI & big data consulting & SI.
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Lawrenceburg, IN

307 Walnut St.
Lawrenceburg, IN 47025
2 - 5

812-954-1920

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intimus International

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wabash, IN

Services provided

70% Document Digitization & Management

30% Contract Manufacturing

Intimus International, a Document Digitization & Management company, was launched in 1956. The firm specializes in Document Digitization & Management and Contract Manufacturing.
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Markdorf, Germany

Bergheimer Straße 6-16
Markdorf, Germany 88677
76 - 100

+49 (0) 7544 / 60-0

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Circle Three Branding

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Muncie, IN

Services provided

20% Market Research

20% Sales Outsourcing

20% Social Media Marketing +4 services

10% Advertising

10% Event Management

10% Event Marketing

10% Public Relations

Circle Three Branding is a Market Research company. In Muncie, Indiana, the firm was established in 2017. Their team specializes in Market Research and Social Media Marketing.
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Muncie, IN

1208 W White River Blvd,
Muncie, IN 47303
1

+1 301.697.3438

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JMA Communications

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Plainfield, IN

Services provided

25% Content Marketing

25% Content Writing Services

25% Sales Outsourcing +1 service

25% Search Engine Optimization

Founded in 2014, JMA Communications, a small Content Marketing company, is in Plainfield, Indiana. Their team focuses on Content Marketing and Search Engine Optimization.
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Plainfield, IN

2230 Stafford Rd Ste 115,
Plainfield, IN 46168
1

+1.317.759.3820

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