Top BPO Companies in Detroit

Ratings Updated: December 25, 2025

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Detroit, MI

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Knowledgeable
Clients consistently highlight Solvo Global's extensive knowledge and professionalism in the outsourcing staffing space. One CEO noted their team is 'very well educated, intelligent, articulate, and bi-lingual,' which significantly improved service quality. Another client emphasized that Solvo takes the time to understand their business needs, resulting in tailored staffing solutions. Overall, the sentiment reflects a strong appreciation for Solvo's expertise and their positive impact on operational efficiency.

Outsourced Staff for Insurance Company

5.0 May 15, 2020

We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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More responsive than most other service providers

Solvo Global is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Duluth, GA

2425 Commerce Avenue Northwest
Duluth, GA 30096
50 - 75

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Detroit, MI

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceeds expectations
Clients express high satisfaction with Hugo's services, often noting that their expectations were exceeded. One client highlighted a 30% increase in website traffic and a 25% rise in qualified leads, attributing these successes to Hugo's effective strategies. Another client praised their exceptional multilingual support and timely delivery, stating that Hugo's commitment to understanding company culture significantly enhanced collaboration. Overall, clients commend Hugo for their professionalism, adaptability, and impactful contributions to their business objectives.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Detroit, MI

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.

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Reviews mention Flexible
The sentiment around flexibility in Remote CoWorker's services is overwhelmingly positive. Clients have noted their ability to adapt quickly to changing needs, with one client highlighting their 'flexibility to change' as a standout feature. Another client praised their 'extremely quick and responsive' nature and flexible contract terms. Overall, feedback indicates that Remote CoWorker is committed to aligning their services with client requirements, ensuring a tailored and effective approach to project management.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process. What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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Document Processing Support for Construction Management Co

5.0 May 28, 2024

They delivered over and above what was needed. Projects were delivered on time and to a high quality, just what I needed. Flexibility to change and help you in your specific situation was most impressive about this company.
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BPO & Call Center Services for Educational Provider

4.0 Feb 19, 2024

Remote CoWorker has been extremely easy to work with, as their process is quick and flexible. Remote CoWorker's flexibility is impressive. They've been extremely quick and responsive, and they also have flexible contract terms, which have been very useful.
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Staffing & Back Office Outsourcing for E-Learning Company

5.0 Oct 26, 2023

The staff member has been flexible, enthusiastic and hard working. The administration team is extremely responsive and very quick to assist with problems. The company removes any inertia associated with hiring a virtual assistant.
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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Detroit, MI

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Communicative
The overall sentiment regarding TechSpeed Inc.'s communication is highly positive. Clients praised their transparency and responsiveness, with one noting, 'They were able to communicate immediately' and another highlighting their 'timely communication' and 'proactive communication and customer-first mindset.' The project managers were described as 'easy to communicate with' and 'efficient in reviewing information,' showcasing their commitment to maintaining clear and effective dialogue throughout projects.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.
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United States (14) Canada (1)

Portland, OR

1300 Southwest 6th Avenue
Portland, OR 97201
10 - 15

5032910027

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Rock Connections

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Detroit, MI

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Rock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
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Detroit, MI

1900 St. Antoine Street
Detroit, MI 48226
301 - 400

31338000

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Dialog Direct

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Highland Park, MI

Services provided

35% Call Center Services

35% Direct Marketing

30% E-Commerce Development

Dialog Direct is an answering service. Their large team is located in Highland Park, Michigan. Their team specializes in Call Center Services and Direct Marketing.
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Highland Park, MI

13700 Oakland Avenue
Highland Park, MI 48203
301 - 400

+1.800.523.5867

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Detroit, MI

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Great team
Clients consistently express high satisfaction with HelpSquad, highlighting their exceptional team collaboration and understanding of project requirements. One reviewer noted, "HelpSquad delivered exactly what we needed," and praised the entire team's expertise, stating, "Everyone seemed to know what they were doing." The overall sentiment reflects a strong appreciation for their ability to enhance operational efficiency, with an emphasis on timely and effective project management.

Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

I want to congratulate the whole team because everyone seemed to know what they were doing. HelpSquad's ability to perfectly understand our needs was their strongest point. I didn't think there was anything they could improve on because I had such a good experience working with them.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Detroit, MI

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Detroit, MI

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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10 of 10 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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United Call Center Solutions

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dearborn, MI

Services provided

20% Conversion Optimization

10% Application Management & Support

10% Business Consulting +9 services

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

5% CRM Consulting and SI

5% Commercial Brokerage Services

5% Commercial Development

5% Commercial Financing

5% Other IT Consulting and SI

5% Transcription

Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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Dearborn, MI

25003 Michigan Ave
Dearborn, MI 48124
41 - 49

+1.888.700.7864

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Clementine Live Answering Service

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Harper Woods, MI

Services provided

25% Application Testing

25% Call Center Services

25% Public Relations +1 service

25% Sales Outsourcing

PR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
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Harper Woods, MI

19992 Kelly Rd.
Harper Woods, MI 48225
31 - 40

888.398.2536

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Big Water Technologies

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Southfield, MI

Services provided

20% Cybersecurity

20% IT Managed Services

16% Call Center Services +3 services

16% IT Strategy Consulting

16% Unified Communications Consulting & SI

12% Cloud Consulting & SI

Big Water Technologies is an IT managed services company. The small Southfield, Michigan-based team provides IT managed services and Cybersecurity. The company was established in 2010.
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Southfield, MI

25860 Lahser Road
Southfield, MI 48033
21 - 30

+1.248.350.2020

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Directele, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Madison Heights, MI

Services provided

100% Call Center Services

Directele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
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Madison Heights, MI

28091 Dequindre, Suite 302
Madison Heights, MI 48071
2 - 5

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Inbound Lead Solutions

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Detroit, MI

Services provided

10% Branding

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Inbound Lead Solutions is a branding agency. The Detroit, Michigan-based company focuses on Branding and Marketing Strategy.
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Detroit, MI

1570 Woodward
Detroit, MI 48226
2 - 5

+1.248.808.9922

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Results-oriented
Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.

Call Center Services for Premium Coffee Brand

5.0 Apr 24, 2022

With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.
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Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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The greatest on the planet

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dearborn, MI

Services provided

30% Advertising

10% Branding

10% Direct Marketing +5 services

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Media Planning & Buying

10% Sales Outsourcing

The greatest on the planet is a small Dearborn, Michigan-based Advertising company. Their services include Advertising and Branding.
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Dearborn, MI

23875 Michigan Avenue
Dearborn, MI 48124
41 - 49

313-358-4900

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JOHN HOPPER

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dearborn, MI

Services provided

30% Business Consulting

10% Accounting

10% Advertising +8 services

10% Commercial Financing

10% Financial Advising & Planning

10% HR Consulting

10% Sales Outsourcing

3% Recruiting

3% Staffing

2% HR Outsourcing

2% PEO/Employee Leasing

JOHN HOPPER, a small Business Consulting company, is in Dearborn, Michigan. The team provides Business Consulting and Advertising.
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Dearborn, MI

23875 Michigan Avenue
Dearborn, MI 48124
41 - 49

313-358-4900

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OTAVA®

5.0 3 reviews

Undisclosed

$100 - $149 / hr

50 - 249

Ann Arbor, MI

Services provided

30% Cloud Consulting & SI

20% Cybersecurity

20% IT Managed Services +2 services

15% Call Center Services

15% IT Strategy Consulting

OTAVA® is a technology solutions provider offering robust infrastructure management, cloud services, and IT support. Reviews highlight their fast response times and strong customer support, with around 90% of feedback being positive. Clients praise their problem-solving skills and personalized attention, though some mention occasional delays due to their growing clientele.

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Reviews mention Accessible
Clients have expressed a positive sentiment regarding OTAVA®'s accessibility. One client highlighted the team's fast response time and their integration with the client's IT operations, stating, "They feel like an extension of our IT team." Additionally, the CEO's willingness to personally address client concerns was noted as a significant advantage, providing comfort and assurance. However, there are observations about the challenges of managing growth, suggesting a need for improved support scalability.

Server Management, IT Support & Cybersecurity for Nonprofit

5.0 Feb 1, 2021

They have an incredibly fast response time, too. We had to call them in pretty short order to get critical issues resolved. In those moments, they feel like an extension of our IT team. It’s an integrated partnership that keeps everything moving. We speak with them regularly about the various work that they’re doing on the servers in a weekly meeting. Martin never fails to get back to me in a timely fashion.
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Ann Arbor, MI

825 Victors Way
Ann Arbor, MI 48108
50 - 75

18552555001

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Online VA Team

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ann Arbor, MI

Services provided

55% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Online VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
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Ann Arbor, MI

2370 E Stadium Blvd.
Ann Arbor, MI 48104
101 - 150

800 989-0360

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Armored Medical Billing Solutions LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Wixom, MI

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

Armored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
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Wixom, MI

Beck Rd Wixom, MI,
Wixom, MI 48393
6 - 9

5178552775

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Advanced Customer Services

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Troy, MI

Services provided

50% Customer Service Outsourcing

40% Call Center Services

10% Fulfillment

Headquartered in Troy, Michigan, Advanced Customer Services is a Customer Service Outsourcing company. Founded in 1982, the team specializes in Customer Service Outsourcing and Call Center Services.
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Troy, MI

150 Kirts Blvd
Troy, MI 48084
2 - 5

248.583.8070

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Rochester Telemessaging Center

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Rochester, MI

Services provided

65% Call Center Services

35% Customer Service Outsourcing

Rochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
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Rochester, MI

Rochester Hills
Rochester, MI 48306
16 - 20

800-462-3550

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National Technology Management

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bingham Farms, MI

Services provided

70% IT Managed Services

10% Affiliate Marketing

10% Call Center Services +1 service

10% Other IT Consulting and SI

Founded in 2023, National Technology Management is a midsize Bingham Farms, Michigan-based IT managed services company. Their team offers IT managed services and Affiliate Marketing.
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Bingham Farms, MI

30400 Telegraph Road
Bingham Farms, MI 48025
50 - 75

+1 248-658-0828

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Epic Receptionists

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Canton, MI

Services provided

90% Call Center Services

10% Sales Outsourcing

Answering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
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Canton, MI

480 North Canton Ct #87585
Canton, MI 48188
2 - 5

1-844-923-4321

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Hesel Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Madison Heights, MI

Services provided

15% Content Marketing

15% Pay Per Click

15% Sales Outsourcing +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Video Production

10% Branding

Hesel Media is a social media marketing company. Established in 2019, the firm focuses on Social Media Marketing and Content Marketing.
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Madison Heights, MI

32500 Concord Dr Apt 318
Madison Heights, MI 48071
10 - 15

973.928.8609

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SoftCorp International, Inc.

Not yet reviewed

$250,000+

Undisclosed

50 - 249

Troy, MI

Services provided

20% Application Testing

20% Back Office Outsourcing

20% IT Managed Services +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

SoftCorp International, Inc. Is a Troy, Michigan-based IT strategy consulting company. They offer IT strategy consulting and IT managed services.
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Troy, MI

2838 E. Long Lake Road, Ste. 236 Troy, MI 48085 USA
Troy, MI 48085
2 - 5

220 243 1561

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THC123

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sterling Heights, MI

Services provided

70% Staffing

15% Accounting

15% Back Office Outsourcing

Established in 2017, THC123 is a small Sterling Heights, Michigan-based Staffing company. Their team provides Staffing and Accounting.
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Sterling Heights, MI

13854 Lakeside Circle, Suite 350
Sterling Heights, MI 48313
2 - 5

+1.833.484.2123

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Saba Group Now

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Detroit, MI

Services provided

20% Recruiting

20% Recruitment Process Outsourcing

20% Staffing +4 services

10% Business Consulting

10% CRM Consulting and SI

10% Call Center Services

10% Cloud Consulting & SI

Based in Detroit, Michigan, Saba Group Now is a Staffing company. Their services include Staffing and Recruiting.
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Detroit, MI

535 Griswold St.
Detroit, MI 48226
2 - 5

(313) 349-6084

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AdvantageCS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ann Arbor, MI

Services provided

20% IT Managed Services

15% Custom Software Development

15% E-Commerce Development +5 services

15% Web Development

10% Call Center Services

10% Fulfillment

10% Warehousing & Distribution

5% Sales Outsourcing

AdvantageCS is an IT managed services company. Established in 1979, their team focuses on IT managed services and Custom Software Development.
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Ann Arbor, MI

3850 Ranchero Drive
Ann Arbor, MI 48108
76 - 100

7343273600

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Immortal Jellyfish Marketing

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Ann Arbor, MI

Services provided

30% Branding

20% Market Research

20% Marketing Strategy +3 services

10% Packaging Design

10% Product Design

10% Sales Outsourcing

Founded in 2018, Immortal Jellyfish Marketing is a small branding company. Their team focuses on Branding and Market Research.
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Ann Arbor, MI

326 S State St
Ann Arbor, MI 48104
10 - 15

7343561073

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Growth Canvas Consulting LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

South Lyon, MI

Services provided

20% Fractional CMO Services

10% BI & Big Data Consulting & SI

10% Corporate Training & Coaching +6 services

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Public Relations

10% Sales Outsourcing

10% Social Media Marketing

Growth Canvas Consulting LLC is a Fractional CMO Services company. The South Lyon, Michigan-based company specializes in Fractional CMO Services and Public Relations.
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South Lyon, MI

130 Easton Drive
South Lyon, MI 48178
1

248-613-1559

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Digital Desk

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clinton Township, MI

Services provided

20% Fractional CMO Services

20% Sales Outsourcing

20% Social Media Marketing +3 services

20% Web Design

10% Email Marketing

10% Search Engine Optimization

Digital Desk is a social media marketing company established in 2014. The company offers Social Media Marketing and Web Design, and is small.
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Clinton Township, MI

20836 Hall Road, #228
Clinton Township, MI 48038
1

+1.586.945.5349

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Stealth Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Northville, MI

Services provided

40% Fractional CMO Services

20% Business Consulting

20% Marketing Strategy +1 service

20% Sales Outsourcing

Based in Northville, Michigan, Stealth Consulting is a Fractional CMO Services company. The team offers Fractional CMO Services and Marketing Strategy.
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Northville, MI

235 E Main St Suite 105B
Northville, MI 48167
6 - 9

(248) 487-1356

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Legitified

Not yet reviewed

$100,000+

Undisclosed

2 - 9

Ann Arbor, MI

Services provided

40% Compliance Consulting

40% Cybersecurity

10% AI Development +1 service

10% Document Digitization & Management

Legitified is a Cybersecurity company founded in 2023. The team focuses on Cybersecurity and Compliance Consulting.
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Ann Arbor, MI

2502 Packard Street Apt 4504
Ann Arbor, MI 48104
1

6165580799

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Essential CMO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ann Arbor, MI

Services provided

40% Fractional CMO Services

20% Sales Outsourcing

10% Market Research +3 services

10% Marketing Strategy

10% Recruiting

10% Staffing

Essential CMO, a small Fractional CMO Services company, is headquartered in Ann Arbor, Michigan. The team specializes in Fractional CMO Services and Sales Outsourcing.
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Ann Arbor, MI

455 E. Eisenhower Parkway Suite 300
Ann Arbor, MI 48108
2 - 5

866-851-1793

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Datum Evolve

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Plymouth Charter Township, MI

Services provided

20% IT Managed Services

20% IT Staff Augmentation

20% Robotics Process Automation +4 services

10% Back Office Outsourcing

10% Digital Strategy

10% ECM Consulting and SI

10% Litigation Support Services

Datum Evolve is an IT managed services company. The Plymouth Charter Township, Michigan-based company was founded in 2022. Their team offers IT managed services and IT staff augmentation.
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Plymouth Charter Township, MI

10549 Fellows Hill Drive
Plymouth Charter Township, MI 48170
2 - 5

888-238-0218

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Comprehensive Data Services, Inc

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Toledo, OH

Services provided

50% IT Managed Services

13% Cloud Consulting & SI

13% Cybersecurity +2 services

13% Other IT Consulting and SI

11% Call Center Services

Comprehensive Data Services, Inc is an IT managed services company. Established in 1986, the agency specializes in IT managed services and cloud consulting & SI.
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More responsive than most other service providers

Comprehensive Data Services, Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Toledo, OH

7862E W Central Avenue
Toledo, OH 43617
6 - 9

4195342374

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Personalized Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Maumee, OH

Services provided

100% Call Center Services

Personalized Communications is a midsize call center service in Duncanville, Texas and Amarillo, Texas. The team focuses on Call Center Services.
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Maumee, OH

3430 Briarfield Blvd
Maumee, OH 43537
10 - 15

4198875300

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Bennett Communication Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Flint, MI

Services provided

40% Call Center Services

24% Customer Service Outsourcing

20% HR Consulting +1 service

16% Sales Outsourcing

Bennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
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Flint, MI

336 W. First Street
Flint, MI 48502
2 - 5

877.234.8665

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The Studio Creative

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Grand Blanc, MI

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Conversion Optimization +2 services

20% Search Engine Optimization

20% Video Production

The Studio Creative is a Conversion Optimization company based in Grand Blanc, Michigan. They offer Conversion Optimization and Search Engine Optimization.
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Grand Blanc, MI

1182 Calhoun Street
Grand Blanc, MI 48439
2 - 5

810-874-0701

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Online-Access

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Port Huron, MI

Services provided

15% Advertising

15% Branding

15% Marketing Strategy +5 services

15% Search Engine Optimization

10% Call Center Services

10% Content Marketing

10% Pay Per Click

10% Social Media Marketing

Online-Access, an Advertising company, offers Advertising and Branding. The agency is located in Port Huron, Michigan.
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Port Huron, MI

2650 Oak St.
Port Huron, MI 48060
10 - 15

+1.810.985.6603

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Strategic Market Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clio, MI

Services provided

20% Branding

20% Sales Outsourcing

15% Email Marketing +3 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Design

Strategic Market Solutions, LLC is a Clio, Michigan-based branding firm. The team offers Branding and Sales Outsourcing.
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Clio, MI

2113 W Vienna Rd,
Clio, MI 48420
2 - 5

+1.810.640.8137

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SunTel Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Troy, MI

Services provided

75% Call Center Services

25% Customer Service Outsourcing

SunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
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Troy, MI

1095 Crooks Rd., Suite 100
Troy, MI 48084

+1.248.654.3600

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Red House Medical Billing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Southfield, MI

Services provided

50% Back Office Outsourcing

25% Accounting

25% Call Center Services

Midsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
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Southfield, MI

17251 W 12 Mile Rd
Southfield, MI 48076

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Keizer Solutions Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Windsor, Canada

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Cybersecurity

Keizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
Read more

Windsor, Canada

3190 Devon Dr, Suite A
Windsor, Canada N8X 4L2

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Cocoon Advisors

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Detroit, MI

Services provided

40% Back Office Outsourcing

30% Accounting

30% Business Consulting

Cocoon Advisors is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Accounting and were founded in 2018.
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Detroit, MI

1001 Woodward Avenue, Suite 500
Detroit, MI 48226

+1.313.444.8742

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movingDneedle Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sterling Heights, MI

Services provided

75% Sales Outsourcing

25% Email Marketing

MovingDneedle Pvt. Ltd. Is a Sales Outsourcing company. They were launched in 2013 and focus on Sales Outsourcing and Email Marketing.
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Sterling Heights, MI

4201 Coplin Dr
Sterling Heights, MI 48310

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CPI Data Services

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Farmington Hills, MI

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company CPI Data Services is located in Farmington Hills, Michigan. Founded in 1999, the team specializes in Back Office Outsourcing.
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Farmington Hills, MI

31700 West 13 Mile Road,
Farmington Hills, MI 48334

248.487.0344

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Reliance Transcriptions and Infotech Corp.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Howell, MI

Services provided

50% Call Center Services

50% Transcription

Launched in 2008, Reliance Transcriptions and Infotech Corp. Is a call center company and Transcription company. The small team specializes in Call Center Services and Transcription.
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Howell, MI

3318 Kneeland Circle Howell
Howell, MI 48843

+1.517.304.0731

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Answer Technology Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Detroit, MI

Services provided

100% Call Center Services

Established in 1998, Answer Technology Group is a call center. The team provides Call Center Services.
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Detroit, MI

1600 E. Grand Blvd. Suite 301
Detroit, MI 48211

+1.248.259.6330

See All Locations (1)

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Professional Answering Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Whitmore Lake, MI

Services provided

100% Call Center Services

Professional Answering Services is a call center company. The Whitmore Lake, Michigan-based team provides Call Center Services.
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Whitmore Lake, MI

11770 Whitmore Lake Rd
Whitmore Lake, MI 48189

+1.800.971.5152

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Elosophy

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toledo, OH

Services provided

20% Call Center Services

20% Custom Software Development

20% Mobile App Development +3 services

20% Web Development

10% Business Consulting

10% Logo

Launched in 2012, Elosophy, a small software development company, is based in Toledo, Ohio. Their services include Custom Software Development and Call Center Services.
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Toledo, OH

3130 Executive Pkwy #2c
Toledo, OH 43606

+1.917.971.5878

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