Top BPO Companies in Michigan

Ratings Updated: May 16, 2026

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Featured

What are Featured Providers?
Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Michigan

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a multifaceted customer support and call-handling company renowned for its professionalism and tailored solutions. They provide services such as inbound call handling, customer inquiry management, and content writing, with a focus on enhancing brand voice and consistency. Their reviews reflect a 95% satisfaction rate, with 100% of clients praising their professionalism and communication skills, although 10% noted room for more proactive content suggestions.

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Reviews mention Communicative
The sentiment regarding communication with Top Customer Service is overwhelmingly positive. Clients consistently praised their professionalism and ability to represent brands effectively. Feedback highlights clear and organized communication during project onboarding and ongoing support, with many noting the responsiveness of the team and their adherence to client guidelines. One client stated, "Their team communicated clearly and maintained consistent service quality," while another remarked on their "ability to handle inquiries accurately and efficiently." Overall, clients felt well-informed and supported throughout their engagements.

Customer Support Portal Dev & Design for Appliance Repair Co

5.0 Dec 6, 2025

Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Support Services for Renovation & Flooring Co

5.0 Dec 20, 2025

The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.
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Customer Support for Home Renovation Company

5.0 Dec 22, 2025

Project management was very smooth and well organized. The team delivered everything on time and was always responsive to our needs. Communication was clear, and they were quick to address any questions or changes we requested.
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Customer Service Outsourcing for Towing Company

5.0 Dec 22, 2025

The team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback. This level of communication was impressive and unique about the company.
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Call Center Services for Law Firm

5.0 Feb 7, 2026

Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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27 of 27 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 27 times in the past 6 months
In the last six months, Top Customer Service received positive feedback for their professionalism, responsiveness, and effective communication. Clients noted improvements in handling inquiries, with one stating they experienced a 50% reduction in response times after implementing their services. Another client highlighted the team's ability to represent their brand voice accurately. While most reviews were favorable, some clients suggested enhancements in proactive content strategy and reporting details. Overall, the sentiment is overwhelmingly positive, showcasing their commitment to quality customer support.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Michigan

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Collaborative
Client feedback reveals a strong sentiment of collaboration with Hugo, highlighting their effective communication and flexibility. One client noted, "The team at Hugo was not only professional but also incredibly easy and fun to work with," emphasizing their approachability and responsiveness. The use of multiple communication channels facilitated seamless coordination, fostering a collaborative atmosphere that significantly contributed to the project's success. Overall, clients appreciate Hugo's commitment to partnership and creativity.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 185 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Michigan

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.

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Reviews mention Accommodating
Clients have consistently highlighted Remote CoWorker's accommodating nature, particularly during the contracting phase, where they demonstrated exceptional flexibility and clear communication. One client noted their willingness to renegotiate time allocations when necessary, while another emphasized their responsiveness to issues, highlighting a commitment to collaboration. Overall, the sentiment surrounding their accommodating approach is overwhelmingly positive, showcasing their dedication to meeting client needs effectively.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process.
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Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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Administrative Support for Consulting Company

5.0 Nov 11, 2025

Remote CoWorker was exceptionally accommodating during the contracting phase. They were also very transparent and clear in their communications and onboarding. Moreover, they did an excellent job identifying candidates for me to interview.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries including Franchises, Advertising & Marketing, Real Estate, Legal, Medical, and more. Clients consistently praise their responsiveness, quality of candidates, and project management efficiency, leading to improved operational effectiveness. Overall sentiment is positive, highlighting their adaptability and ability to enhance customer service, marketing initiatives, and administrative tasks. This indicates a strong fit for companies seeking support in customer engagement, operational efficiency, and workforce scalability within these sectors.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, noting effective support and responsiveness. Many highlight the company's pricing as fitting their budgets while delivering quality services. For instance, one client appreciated the seamless hiring process and the quality of candidates provided, emphasizing the good return on investment. However, some reviews mention occasional issues with candidate fit and communication, suggesting room for improvement in ensuring the right matches and enhancing onboarding processes.
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United States (113) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Michigan

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Efficient
Clients consistently praise TechSpeed LLC for their efficiency in project execution. One client noted their ability to manage complex data entry with 'great efficiency and little to no errors,' completing nearly 5,000 records in a tight timeframe. Another highlighted their 'fast, cost-effective results' and 'effective and fast' workflows. Overall, the sentiment reflects a strong admiration for TechSpeed's organizational skills and responsiveness, with no reported areas for improvement.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

The project is always completed within the time constraints provided and with little to no errors. We have come to rely on Techspeed to complete this project successfully for our organization and that is not an easily said thing. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. Their team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Combined with efficient and targeted efforts, their ability to understand our needs truly gave us a critical edge in our deliverables. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for TECHSPEED INC highlights their exceptional performance in data management and election information gathering. Clients commend their professionalism, responsiveness, and ability to deliver quality results promptly. One client noted the impressive speed and accuracy of TECHSPEED INC's work compared to competitors, while another mentioned the enhancement of user experience and SEO through their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Ambs Call Center

5.0 15 reviews

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Premier Verified

Undisclosed

< $25 / hr

50 - 249

Jackson, MI

Services provided

100% Call Center Services

Ambs Call Center provides professional call center services, including virtual reception, call answering, and integration with client systems. Across multiple reviews, 100% of clients commend their exceptional customer service and reliability. Clients particularly praise their excellent communication, seamless transition processes, and alignment with company values, with no negative feedback reported.

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Reviews mention Reliable
Clients consistently commend Ambs Call Center for their reliability, noting that they can always reach a representative promptly. One client highlighted, 'the entire team is very reliable and knowledgeable,' while another stated, 'we can always call them, and someone picks up within one or two rings.' Overall, the sentiment reflects a strong confidence in the company's dependable service, enhancing client trust and satisfaction.

Call Center Services for Automotive Company

5.0 May 20, 2020

Responsiveness and Reliablilty.
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Call Center for a District Health Department

5.0 Jun 17, 2019

Ambs Call Center’s reliability is impressive. We can always call them, and someone picks up within one or two rings. It’s great to know we have such reliability, not only for ourselves but also for the public.
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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Ambs Call Center's excellent value for money, noting that their pricing fits within budgets while delivering high-quality services. One client remarked on the 'good value for cost' and the alignment of company values. Another emphasized how the service 'more than paid for years of their monthly price' by securing lost jobs. Overall, the sentiment indicates strong satisfaction with the affordability and effectiveness of the services provided.
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More responsive than most other service providers

Ambs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Jackson, Michigan (3) Jacksonville, Florida (1) Hyattsville, Maryland (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Lansing, Michigan (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Global Response

4.5 9 reviews

$50,000+

Undisclosed

1,000 - 9,999

Gwinn, MI

Services provided

50% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +1 service

15% IT Managed Services

Global Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.

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Reviews mention Timely
The overall sentiment regarding timeliness is highly positive. Clients have noted that the service provider consistently meets deadlines and responds quickly, ensuring a smooth workflow. One client specifically mentioned, 'They respond quickly and have met all deadlines with no problem,' highlighting their efficiency. Additionally, another review states, 'They are a great company that performs good work on time,' further reinforcing the sentiment of reliability and punctuality in their service delivery.

Lead Contact and Follow-Up for Real Estate Firm

4.0 Nov 2, 2017

They are a great company that performs good work on time. They can handle a large volume of work very quickly.
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Industry Experience

The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.
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Gwinn, MI

411 Third St
Gwinn, MI 49841
1

800-537-8000

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Featured

What are Featured Providers?
Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Michigan

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Great team
Clients have consistently praised Big Outsource for their exceptional team, highlighting their professionalism and cultural alignment. One executive noted that their staff felt like a direct extension of their internal team, emphasizing their communicative and responsive nature. The overall sentiment reflects a strong appreciation for the team's kindness and professionalism, with clients describing them as 'amazing people' and 'a tremendous partner' in their projects.

Customer Service Outsourcing for EdTech Company

5.0 May 20, 2025

BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well. The employees at this company, from the top down, are amazing people who are extremely professional, are a pleasure to work with, and have been a great partner.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Michigan

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Efficient
Clients have praised TDCX for their efficiency, highlighting their ability to handle global quality evaluations that allowed teams to focus on complex projects. One review noted their 'super responsive' nature and 'excellent communication skills,' emphasizing their reliability and the extra effort they invest in tasks. Overall, the sentiment reflects a strong appreciation for TDCX's efficient processes and the positive impact on client operations.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Real IT Solutions, Inc

5.0 14 reviews

$5,000+

$150 - $199 / hr

10 - 49

Walker, MI

Services provided

50% IT Managed Services

20% Cybersecurity

10% Call Center Services +2 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

Real IT Solutions, Inc is an IT services provider specializing in managed IT services, cybersecurity, and IT consulting for diverse sectors, including healthcare, manufacturing, and accounting. Reviews highlight their exceptional customer service, responsiveness, and proactive problem-solving. A notable 100% of the reviewers express satisfaction with their services, emphasizing the company's ability to maintain system efficiency and security while integrating seamlessly with clients' teams.

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Reviews mention Great project management
Clients consistently praise Real IT Solutions, Inc. for their exceptional project management skills. One client highlighted that they have never missed a deadline and are often ahead of schedule, demonstrating their responsiveness and proactive approach. Another client noted their excellent communication and quick response times, typically within 30 minutes. Overall, the sentiment regarding project management is overwhelmingly positive, with no suggestions for improvement identified.

Managed IT Services for Industrial Components Distributor

5.0 Feb 24, 2023

Real IT Solutions’ project management is excellent. They’ve never missed a deadline, and they’re often ahead of schedule. Moreover, they’re extremely responsive. Their team assigns a work ticket to every case we start with them, and we can do that either via email or a phone call.
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IT & Cloud Consulting Services for Sports Equipment Company

5.0 Jun 11, 2021

They’re excellent with project management. We typically communicate via email.
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Industry Experience

Real IT Solutions, Inc has received positive feedback across various industries, including Medical, Manufacturing, Automotive, Education, and Consumer Products. Clients commend their responsiveness, expertise in IT management, and ability to enhance operational efficiency. The Medical and Manufacturing sectors particularly highlight the provider's focus on IT security and network management. Overall, sentiment is highly favorable, indicating strong alignment with clients' needs, making them an excellent choice for businesses in these sectors.
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Other Industry Medical Manufacturing Automotive Sports Consumer Products Education

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Average Project Cost Breakdown

$50,000 to $199,999 (5) $10,000 to $49,000 (4) $200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients have consistently praised Real IT Solutions, Inc for their cost-effectiveness and value for money. One client noted the 'pricing fit our budget' and emphasized the 'good value for cost.' Another remarked on their transparency in quotes, stating they are 'usually very spot on,' which enhances trust. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of service relative to the investment, describing it as a significant improvement to their operations.
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Grand Rapids, Michigan (6) Grand Haven, Michigan (2) Kentwood, Michigan (1) Shelby, Michigan (1) Walker, Michigan (1) Comstock Park, Michigan (1) Hudson, Michigan (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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OTAVA®

5.0 3 reviews

Undisclosed

$100 - $149 / hr

50 - 249

Ann Arbor, MI

Services provided

30% Cloud Consulting & SI

20% Cybersecurity

20% IT Managed Services +2 services

15% Call Center Services

15% IT Strategy Consulting

OTAVA® is a technology solutions provider offering robust infrastructure management, cloud services, and IT support. Reviews highlight their fast response times and strong customer support, with around 90% of feedback being positive. Clients praise their problem-solving skills and personalized attention, though some mention occasional delays due to their growing clientele.

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Reviews mention Accessible
Clients have expressed a positive sentiment regarding OTAVA®'s accessibility. One client highlighted the team's fast response time and their integration with the client's IT operations, stating, "They feel like an extension of our IT team." Additionally, the CEO's willingness to personally address client concerns was noted as a significant advantage, providing comfort and assurance. However, there are observations about the challenges of managing growth, suggesting a need for improved support scalability.

Server Management, IT Support & Cybersecurity for Nonprofit

5.0 Feb 1, 2021

They have an incredibly fast response time, too. We had to call them in pretty short order to get critical issues resolved. In those moments, they feel like an extension of our IT team. It’s an integrated partnership that keeps everything moving. We speak with them regularly about the various work that they’re doing on the servers in a weekly meeting. Martin never fails to get back to me in a timely fashion.
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Online VA Team

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ann Arbor, MI

Services provided

55% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Online VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
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Kinetix, LLC

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Sparta, MI

Services provided

40% Cybersecurity

40% IT Managed Services

20% Call Center Services

Kinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.

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Industry Experience

Kinetix, LLC has demonstrated expertise in the healthcare industry, specifically in IT support for dental practices. Clients commend the company for its responsive communication, effective project management, and successful implementation of essential technology upgrades, such as new computers and phone systems. Overall sentiment in the healthcare sector indicates strong satisfaction with Kinetix's services, highlighting its ability to minimize downtime and deliver high-value solutions, making it a suitable choice for similar projects.
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Healthcare

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What Clients Have Said
Clients have praised Kinetix, LLC for providing good value for their cost, with one reviewer highlighting their decision to choose the company based on high ratings and perceived affordability. Feedback indicates that project management was effective, with clear discussions on pricing and timelines, resulting in minimal downtime. Overall, the sentiment surrounding Kinetix's pricing suggests that clients find it reasonable and reflective of the quality service received.
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Armored Medical Billing Solutions LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Wixom, MI

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

Armored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
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Rock Connections

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Detroit, MI

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Rock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
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Medivantek Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clinton TWP, MI

Services provided

30% Customer Service Outsourcing

20% Back Office Outsourcing

15% Business Consulting +3 services

15% Sales Outsourcing

10% Call Center Services

10% Transcription

Medivantek Medical Billing Services, a small Customer Service Outsourcing company, is located in Clinton TWP, Michigan. The team provides Customer Service Outsourcing and Back Office Outsourcing.
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QOSNow

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Grand Rapids, MI

Services provided

25% Customer Service Outsourcing

20% Sales Outsourcing

15% Business Consulting +4 services

15% Call Center Services

15% Finance & Accounting Outsourcing (FAO)

5% Back Office Outsourcing

5% Translation

QOSNow is a Customer Service Outsourcing company. Their team is headquartered in Grand Rapids, Michigan. The firm specializes in Customer Service Outsourcing and Sales Outsourcing.
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Advanced Customer Services

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Troy, MI

Services provided

50% Customer Service Outsourcing

40% Call Center Services

10% Fulfillment

Headquartered in Troy, Michigan, Advanced Customer Services is a Customer Service Outsourcing company. Founded in 1982, the team specializes in Customer Service Outsourcing and Call Center Services.
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Red House Medical Billing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wixom, MI

Services provided

50% Back Office Outsourcing

25% Accounting

25% Call Center Services

Midsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
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Epic Receptionists

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Canton, MI

Services provided

90% Call Center Services

10% Sales Outsourcing

Answering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
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Dialog Direct

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Highland Park, MI

Services provided

35% Call Center Services

35% Direct Marketing

30% E-Commerce Development

Dialog Direct is an answering service. Their large team is located in Highland Park, Michigan. Their team specializes in Call Center Services and Direct Marketing.
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Hitech PTAC Services Michigan

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cadillac, MI

Services provided

35% Engineering

35% Environmental Consulting

30% Customer Service Outsourcing

Hitech PTAC Services Michigan is a Cadillac, Michigan-based Engineering company. Established in 2008, the team offers Engineering and Environmental Consulting.
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LongerDays

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Muskegon, MI

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

LongerDays, a Back Office Outsourcing company, was launched in 2010. They focuses on Back Office Outsourcing and Call Center Services.
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Keizer Solutions Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Southfield, MI

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Cybersecurity

Keizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
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Anevo

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Okemos, MI

Services provided

100% Sales Outsourcing

Anevo, a Sales Outsourcing company, was established in 2022. They provides Sales Outsourcing.
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Rochester Telemessaging Center

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Rochester, MI

Services provided

65% Call Center Services

35% Customer Service Outsourcing

Rochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
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Bennett Communication Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Flint, MI

Services provided

40% Call Center Services

24% Customer Service Outsourcing

20% HR Consulting +1 service

16% Sales Outsourcing

Bennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
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United Call Center Solutions

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dearborn, MI

Services provided

20% Conversion Optimization

10% Application Management & Support

10% Business Consulting +9 services

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

5% CRM Consulting and SI

5% Commercial Brokerage Services

5% Commercial Development

5% Commercial Financing

5% Other IT Consulting and SI

5% Transcription

Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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Loss Prevention Services, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wyoming, MI

Services provided

80% Call Center Services

20% Business Consulting

Located in Wyoming, Michigan and Natchez, Mississippi, Loss Prevention Services, LLC is a call center. Established in 2009, the team provides Call Center Services and Business Consulting.
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S4L Partners

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Royal Oak, MI

Services provided

45% Recruitment Process Outsourcing

25% Recruiting

20% Back Office Outsourcing +1 service

10% Sales Outsourcing

S4L Partners is a Recruitment Process Outsourcing company. Launched in 2018, the agency focuses on Recruitment Process Outsourcing and Recruiting.
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AdvantageCS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ann Arbor, MI

Services provided

20% IT Managed Services

15% Custom Software Development

15% E-Commerce Development +5 services

15% Web Development

10% Call Center Services

10% Fulfillment

10% Warehousing & Distribution

5% Sales Outsourcing

AdvantageCS is an IT managed services company. Established in 1979, their team focuses on IT managed services and Custom Software Development.
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SoftCorp International, Inc.

Not yet reviewed

$250,000+

Undisclosed

50 - 249

Troy, MI

Services provided

20% Application Testing

20% Back Office Outsourcing

20% IT Managed Services +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

SoftCorp International, Inc. Is a Troy, Michigan-based IT strategy consulting company. They offer IT strategy consulting and IT managed services.
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Clementine Live Answering Service

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Harper Woods, MI

Services provided

25% Application Testing

25% Call Center Services

25% Public Relations +1 service

25% Sales Outsourcing

PR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
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Big Water Technologies

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Southfield, MI

Services provided

20% Cybersecurity

20% IT Managed Services

16% Call Center Services +3 services

16% IT Strategy Consulting

16% Unified Communications Consulting & SI

12% Cloud Consulting & SI

Big Water Technologies is an IT managed services company. The small Southfield, Michigan-based team provides IT managed services and Cybersecurity. The company was established in 2010.
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THC123

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sterling Heights, MI

Services provided

70% Staffing

15% Accounting

15% Back Office Outsourcing

Established in 2017, THC123 is a small Sterling Heights, Michigan-based Staffing company. Their team provides Staffing and Accounting.
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National Technology Management

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bingham Farms, MI

Services provided

70% IT Managed Services

10% Affiliate Marketing

10% Call Center Services +1 service

10% Other IT Consulting and SI

Founded in 2023, National Technology Management is a midsize Bingham Farms, Michigan-based IT managed services company. Their team offers IT managed services and Affiliate Marketing.
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Crusecom

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Oscoda, MI

Services provided

100% Call Center Services

Crusecom is a call center. They are located in Oscoda, Michigan and have small team. Their team specializes in Call Center Services.
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Directele, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Madison Heights, MI

Services provided

100% Call Center Services

Directele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
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Inbound Lead Solutions

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Detroit, MI

Services provided

10% Branding

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Inbound Lead Solutions is a branding agency. The Detroit, Michigan-based company focuses on Branding and Marketing Strategy.
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The Studio Creative

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Grand Blanc, MI

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Conversion Optimization +2 services

20% Search Engine Optimization

20% Video Production

The Studio Creative is a Conversion Optimization company based in Grand Blanc, Michigan. They offer Conversion Optimization and Search Engine Optimization.
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The greatest on the planet

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dearborn, MI

Services provided

30% Advertising

10% Branding

10% Direct Marketing +5 services

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Media Planning & Buying

10% Sales Outsourcing

The greatest on the planet is a small Dearborn, Michigan-based Advertising company. Their services include Advertising and Branding.
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Huff Tech Solutions

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Hudsonville, MI

Services provided

50% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +3 services

10% Document Digitization & Management

10% IT Strategy Consulting

10% Other IT Consulting and SI

Huff Tech Solutions is an IT managed services company. They were launched in 2019, and their services include IT managed services and IT strategy consulting.
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JOHN HOPPER

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dearborn, MI

Services provided

30% Business Consulting

10% Accounting

10% Advertising +8 services

10% Commercial Financing

10% Financial Advising & Planning

10% HR Consulting

10% Sales Outsourcing

3% Recruiting

3% Staffing

2% HR Outsourcing

2% PEO/Employee Leasing

JOHN HOPPER, a small Business Consulting company, is in Dearborn, Michigan. The team provides Business Consulting and Advertising.
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Immortal Jellyfish Marketing

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Ann Arbor, MI

Services provided

30% Branding

20% Market Research

20% Marketing Strategy +3 services

10% Packaging Design

10% Product Design

10% Sales Outsourcing

Founded in 2018, Immortal Jellyfish Marketing is a small branding company. Their team focuses on Branding and Market Research.
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The Wisdom Link, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Harbor Springs, MI

Services provided

40% Business Consulting

30% Sales Outsourcing

15% Content Marketing +1 service

15% Content Writing Services

The Wisdom Link, Inc. Is a small Business Consulting company founded in 2002. Their services include Business Consulting and Sales Outsourcing.
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SunTel Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Troy, MI

Services provided

75% Call Center Services

25% Customer Service Outsourcing

SunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
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1 Bold Step

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Grand Rapids, MI

Services provided

20% Business Consulting

20% CRM Consulting and SI

20% Demand Generation Marketing +2 services

20% Marketing Strategy

20% Sales Outsourcing

1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.
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Gladstone printing services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lansing, MI

Services provided

50% Graphic Design

25% Document Digitization & Management

25% Logo

Gladstone printing services is a small graphic design company. Launched in 2002, the team specializes in Graphic Design and Logo.
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Strategic Market Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clio, MI

Services provided

20% Branding

20% Sales Outsourcing

15% Email Marketing +3 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Design

Strategic Market Solutions, LLC is a Clio, Michigan-based branding firm. The team offers Branding and Sales Outsourcing.
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Cocoon Advisors

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Detroit, MI

Services provided

40% Back Office Outsourcing

30% Accounting

30% Business Consulting

Cocoon Advisors is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Accounting and were founded in 2018.
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Applied Innovation

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Grand Rapids, MI

Services provided

30% IT Managed Services

20% Cybersecurity

20% Robotics Process Automation +3 services

10% Building Security Services

10% Compliance Consulting

10% Document Digitization & Management

Applied Innovation, an IT managed services company, was founded in 1987. The midsize team offers IT managed services and Cybersecurity.
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Stealth Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Northville, MI

Services provided

40% Fractional CMO Services

20% Business Consulting

20% Marketing Strategy +1 service

20% Sales Outsourcing

Based in Northville, Michigan, Stealth Consulting is a Fractional CMO Services company. The team offers Fractional CMO Services and Marketing Strategy.
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Essential CMO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ann Arbor, MI

Services provided

40% Fractional CMO Services

20% Sales Outsourcing

10% Market Research +3 services

10% Marketing Strategy

10% Recruiting

10% Staffing

Essential CMO, a small Fractional CMO Services company, is headquartered in Ann Arbor, Michigan. The team specializes in Fractional CMO Services and Sales Outsourcing.
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Reliance Transcriptions and Infotech Corp.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Howell, MI

Services provided

50% Call Center Services

50% Transcription

Launched in 2008, Reliance Transcriptions and Infotech Corp. Is a call center company and Transcription company. The small team specializes in Call Center Services and Transcription.
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Howell, MI

3318 Kneeland Circle Howell
Howell, MI 48843

+1.517.304.0731

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CPI Data Services

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Farmington Hills, MI

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company CPI Data Services is located in Farmington Hills, Michigan. Founded in 1999, the team specializes in Back Office Outsourcing.
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RANGE TELECOMMUNICATIONS

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Marquette, MI

Services provided

100% Call Center Services

RANGE TELECOMMUNICATIONS is a phone answering service. Founded in 1974, the company is headquartered in Marquette, Michigan. Their services include Call Center Services.
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Hesel Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Madison Heights, MI

Services provided

15% Content Marketing

15% Pay Per Click

15% Sales Outsourcing +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Video Production

10% Branding

Hesel Media is a social media marketing company. Established in 2019, the firm focuses on Social Media Marketing and Content Marketing.
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