Top BPO Companies in Michigan

Ratings Updated: November 14, 2026

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Unity Communications

4.9 48 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Michigan

Services provided

25% Back Office Outsourcing

15% Employer of Record (EOR) Services

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications specializes in providing customer service, administrative support, and technical troubleshooting. The company is frequently praised for its excellent communication, responsiveness, and high standards, with a notable focus on aligning with client values. Approximately 90% of reviews highlight their timely delivery and positive impact on client operations, although a few suggest refining candidate selection and evaluation methods for improved outcomes.

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Reviews mention Attentive
Unity Communications has received positive feedback regarding their attentiveness and responsiveness to client needs. One client highlighted their quick responses to issues and their customer-focused approach, stating, 'They're very attentive and customer-focused.' Another review emphasized their responsiveness to questions and concerns, noting, 'So far, Unity Communications has been very attentive.' Overall, clients appreciate their commitment to building strong relationships and their professional communication.

EOR Services for Brazing & Soldering Solutions Company

5.0 Oct 26, 2026

Yes, so far the team has been very responsive to questions and any concerns we have had. So far, Unity Communications has been very attentive.
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3 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Unity Communications has received positive feedback in recent reviews, highlighting their responsiveness, strong communication, and effective project management. Clients noted a significant reduction in errors and improved operational efficiency, particularly in administrative tasks and customer service support. One client emphasized their alignment of company values and culture, while another praised their ability to exceed expectations consistently. Overall, the sentiment is highly favorable, with no reported areas for improvement.
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Industry Experience

Unity Communications has received positive feedback across various industries, including Hospitality & Leisure, Medical, Manufacturing, Telecommunications, and Retail. The company is praised for its responsiveness, effective communication, and ability to meet project goals. In the Medical industry, clients appreciate their support in revenue cycle management and administrative tasks, while in Hospitality, they are valued for their troubleshooting capabilities. Overall, Unity Communications is recognized for its expertise in managing customer service operations and enhancing operational efficiency, making it a strong candidate for businesses in these sectors.
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IT Services Manufacturing Medical Dental Hospitality & leisure Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Unity Communications has received positive feedback regarding its cost and value for money, with multiple clients highlighting that their pricing fits within budget while delivering good value. One client noted that Unity Communications provided 'double the effectiveness and efficiency of the work for a fraction of its cost,' while another emphasized their 'good value for cost.' Overall, clients appreciate the alignment of Unity Communications' services with their financial expectations, indicating a strong sentiment towards the company's pricing strategy.
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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Michigan

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Personable
Client feedback highlights Hugo Inc.'s personable approach as a significant factor in their success. A manager at Velocity Limited noted that this approach simplified agent training and fostered strong relationships, distinguishing Hugo from typical business process outsourcing firms. Overall, the sentiment is positive, with clients appreciating the team's ability to engage effectively and enhance operational efficiency.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

Their personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Michigan

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Communicative
Clients consistently commend TDCX for their exceptional communication skills and responsiveness. One client highlighted their 'excellent communication skills' and noted that TDCX's team was 'super responsive' and always available when needed. Another client emphasized 'flawless communication,' stating they never felt uninformed about project developments. Overall, the sentiment regarding TDCX's communicative abilities is highly positive, with clients appreciating their proactive approach and hands-on mentality.

BPO Services for Tech Company

5.0 May 25, 2022

We have weekly Zoom calls and we also communicate in Slack daily, when necessary. Pre-pandemic, we would also meet in person at least once every quarter. The team are super responsive and have always made themselves available when we needed them the most.
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Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. We usually have weekly Zoom meetings with the operations manager, and then communication happens ad hoc whenever needed.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Ambs Call Center

4.9 19 reviews

Premier Verified

Undisclosed

< $25 / hr

50 - 249

Jackson, MI

Services provided

100% Call Center Services

Ambs Call Center is a professional call center service provider recognized for handling after-hours and weekend calls, offering comprehensive virtual reception and customer support services. Reviewers consistently praise their excellent customer service, timely delivery, and adaptability to clients' needs, with 100% positive feedback highlighting high ratings, good value, and cultural fit.

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Reviews mention Communicative
Ambs Call Center is highly regarded for its communicative approach, as evidenced by client testimonials highlighting their prompt and effective communication. One client noted that the representatives communicated every step of the way, making the contract setup seamless. Another emphasized their responsiveness to needs and tailored services, stating they have been 'very on top of any and all communications.' Overall, clients express strong satisfaction with the level of communication provided by Ambs Call Center.

Call Center Services for In-Home Hospice Care Provider

5.0 Dec 2, 2024

The reps from AMBS communicated every step of the way. This was the easiest contract we've ever set up. They are easy to reach and respond immediately. Amazing service!
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Call Center Services for Low-Income Community Nonprofit

5.0 Oct 6, 2026

They have been very on top of any and all communications and helping address all of our needs and taylored the service to what we needed.
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Industry Experience

Ambs Call Center has demonstrated strong expertise across various industries, including real estate, supply chain, telecommunications, legal, HVAC, automotive, advertising & marketing, retail, non-profit, and utilities. Clients praise their reliability, customer service, and ability to handle after-hours support. Overall sentiment is highly positive, with particular emphasis on their quick onboarding, effective call management, and seamless integration. Companies seeking dependable call center support in these sectors would find Ambs Call Center a suitable partner.
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Real estate Non-profit HVAC Advertising & marketing Utilities Arts, entertainment & music Retail Automotive Supply Chain, Logistics, and Transport Healthcare Legal

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More responsive than most other service providers

Ambs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Jackson, Michigan (3) Albuquerque, New Mexico (1) Boston, Massachusetts (1) Florence, South Carolina (1) New Haven, Connecticut (1) Grand Rapids, Michigan (1) Hyattsville, Maryland (1) Jackson, Mississippi (1) Sioux Falls, South Dakota (1) Lansing, Michigan (1) Seattle, Washington (1) Jacksonville, Florida (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1) Spring Lake, New Jersey (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Startupr

5.0 15 reviews

Premier Verified

$1,000+

< $25 / hr

10 - 49

Howell, MI

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Startupr is a lead generation company specializing in outbound sales and building predictable pipelines for businesses across diverse sectors. Overall, 100% of reviews highlight their efficient project management and pay-per-meeting model, which ensures cost-effectiveness and tangible results. Clients appreciate their customized targeting and messaging strategies, with 89% noting their strong alignment with business goals and measurable outcomes.

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Reviews mention Well-organized projects
Startupr has received positive feedback regarding their project organization and management. Clients noted that Startupr is highly organized and responsive, consistently delivering on time and maintaining clear communication throughout the process. One client emphasized that they never had to chase for updates, while another highlighted the structured approach to outreach that led to measurable results. Overall, the sentiment is that Startupr effectively manages projects, ensuring a smooth experience while achieving set objectives.

Outbound Marketing for IT Company

5.0 Feb 12, 2026

Project management was strong. Our primary communication was Slack plus weekly video calls. Startupr was responsive, organized, and clear about what was being tested and why. Reporting was transparent and tied to outcomes, not vanity metrics.
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Sales Outsourcing, Email Mktg & Lead Gen for B2B Services Co

5.0 Mar 6, 2026

Project management was strong. Startupr was responsive and organized, ran a consistent weekly cadence, and improved targeting and messaging week by week. Meeting quality increased over time as segmentation tightened.
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Outbound Marketing for Hospital Emergency Preparedness Co

5.0 Apr 30, 2026

Really solid. They are organized and on top of things. We never had to chase anyone down for an update or wonder what was happening. They told us what to expect early on and then actually followed through, which sounds basic but is honestly rare in this space. Everything runs smoothly and on schedule. Quick and easy to work with. Whenever we gave feedback on targeting or messaging, they moved on it fast.
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Industry Experience

Startupr has demonstrated expertise across various industries, including Information Technology, Medical, Business Services, Advertising & Marketing, Gaming, and more. Clients consistently commend their effective outbound sales strategies, resulting in high-quality leads and qualified meetings. Overall sentiment is positive, with notable strengths in communication, project management, and execution of tailored outreach programs. This makes Startupr an excellent choice for companies seeking reliable lead generation and appointment setting in these sectors.
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Design Software Medical Gaming Business services Information technology

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United States (5) Ukraine (2) Canada (1) Czech Republic (1) Estonia (1) Malta (1) Poland (1)

This provider is fluent in 4 languages:

English

French

German

Spanish

This provider is available in 5 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Howell, MI

4361 Sundance Cir
Howell, MI 48843
1

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Real IT Solutions, Inc

5.0 15 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Grand Rapids, MI

Services provided

50% IT Managed Services

20% Cybersecurity

10% Call Center Services +2 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

Real IT Solutions, Inc is a comprehensive IT service provider specializing in managed IT services, network security, and technology solutions. Across numerous reviews, clients consistently highlight the company's responsiveness, efficiency, and ability to deliver on-time projects, with an emphasis on personalized service, high effectiveness, and proactive problem-solving. The feedback is overwhelmingly positive, with no notable areas for improvement frequently mentioned.

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Reviews mention Communicative
Real IT Solutions, Inc has received positive feedback regarding their communicative approach, with clients highlighting their excellent service and open communication. One client noted that Real IT Solutions is extremely responsive, assigning work tickets for every case and ensuring that communication can occur via both email and phone. Additionally, the proactive nature of their team was acknowledged, as they monitor systems continuously and address potential issues before they escalate.

Managed IT Services for Industrial Components Distributor

5.0 Feb 24, 2023

Real IT Solutions’ project management is excellent. They’ve never missed a deadline, and they’re often ahead of schedule. Moreover, they’re extremely responsive. Their team assigns a work ticket to every case we start with them, and we can do that either via email or a phone call. Real IT Solutions provides an excellent service, and their communication is very open.
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Industry Experience

Real IT Solutions, Inc has garnered positive feedback across various industries, including medical, manufacturing, automotive, and education. Clients commend the company's expertise in IT management, cybersecurity, and network solutions, noting significant efficiency improvements and robust support. In medical and manufacturing sectors, they are recognized for their proactive service and responsiveness, while in education, their ability to streamline technology management stands out. Overall sentiment indicates that Real IT Solutions, Inc is well-suited for clients seeking reliable IT solutions in diverse sectors.
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Medical Other Industry Manufacturing Automotive Sports Consumer Products Education

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Average Project Cost Breakdown

$50,000 to $199,999 (5) $10,000 to $49,000 (4) $200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Real IT Solutions, Inc has received positive feedback regarding its pricing and overall value for money. Clients have noted that the company's pricing fits within their budgets, with one client specifically mentioning it as a 'good value for cost.' Another client emphasized that their investment, ranging from $10,000 to $50,000, yielded significant improvements in operational efficiency. Overall, clients express satisfaction with the cost-effectiveness and quality of services provided by Real IT Solutions, Inc.
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Grand Rapids, Michigan (7) Grand Haven, Michigan (2) Kentwood, Michigan (1) Shelby, Michigan (1) Walker, Michigan (1) Comstock Park, Michigan (1) Hudson, Michigan (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Global Response

4.5 9 reviews

$50,000+

Undisclosed

1,000 - 9,999

Gwinn, MI

Services provided

50% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +1 service

15% IT Managed Services

Global Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.

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Reviews mention Reliable
Clients consistently emphasize Global Response's reliability, noting their commitment to delivering on promises. One client highlighted that the team is 'always friendly and comes through on what they say they will do,' reinforcing their dependable nature. Additionally, the feedback indicates that they are 'very reliable and do a great job,' showcasing a strong sentiment of trust in their services. Overall, the sentiment surrounding reliability is overwhelmingly positive, reflecting a solid reputation in customer service.

Reservation & Customer Support Services for Hotel

5.0 Nov 2, 2017

They are very reliable and do a great job. It has been 2 years since we started using their services.
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Industry Experience

Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.
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Financial services Hospitality & leisure Retail Real estate Business services Healthcare

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Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

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Gwinn, MI

411 Third St
Gwinn, MI 49841
1

800-537-8000

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LegalEase Solutions

5.0 3 reviews

$25,000+

$50 - $99 / hr

250 - 999

Plymouth, MI

Services provided

80% Back Office Outsourcing

20% Litigation Support Services

LegalEase Solutions is a legal consulting firm specializing in contract review, legal research, and consulting services. The company has received overwhelmingly positive feedback, with a 95%+ on-time delivery rate and no significant areas for improvement mentioned. Clients commend their clarity in communication, professionalism, and ability to meet time-sensitive deadlines efficiently, enhancing clients' operational productivity.

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Reviews mention Communicative
LegalEase Solutions has received positive feedback regarding its communication, with clients noting the team's responsiveness and clarity throughout the project. One client highlighted their impressive delivery, stating that the project was completed ahead of schedule and praised the friendly nature of the team. The simplicity in operations and clear communication were also emphasized as standout features, contributing to a highly satisfactory experience without any noted areas for improvement.

Legal Consulting for Marketing Consulting Firm

5.0 Oct 13, 2026

We wanted to have clear visibility throughout the process, since this was our first time managing such a thing. The team was responsive and friendly. Simplicity in operations, clear communication and delivery, as promised.
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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
LegalEase Solutions has received positive feedback in recent reviews, highlighting their professionalism and efficiency in handling legal research and document reviews. Clients praised their ability to meet tight deadlines, with one noting a 95%+ on-time delivery rate for over 50 research requests. Another client appreciated their quick turnaround for NDA reviews, often delivering ahead of schedule. Overall, the sentiment reflects satisfaction with their responsiveness and attention to detail, with no significant areas for improvement identified.
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Industry Experience

LegalEase Solutions has demonstrated expertise primarily in the Legal and Business Services industries. Reviews indicate strong performance in legal research and contract review, with clients highlighting their ability to meet tight deadlines and maintain high quality. LegalEase Solutions is praised for its professionalism, attention to detail, and responsiveness, making it a suitable partner for organizations seeking efficient legal support in time-sensitive environments.
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Business services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
LegalEase Solutions is recognized for providing good value for cost, with clients highlighting its affordability and efficiency. One client specifically noted that the pricing fit their budget and emphasized the high value received for the cost. Another client appreciated the quick turnaround and on-time delivery, stating that the services exceeded expectations. Overall, the sentiment indicates that LegalEase Solutions delivers strong value while maintaining competitive pricing.
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OTAVA®

5.0 3 reviews

Undisclosed

$100 - $149 / hr

50 - 249

Ann Arbor, MI

Services provided

30% Cloud Consulting & SI

20% Cybersecurity

20% IT Managed Services +2 services

15% Call Center Services

15% IT Strategy Consulting

OTAVA® is a comprehensive IT solutions provider offering services in infrastructure management, cloud solutions, and IT support. The company is widely praised for its responsive service and ability to integrate seamlessly with clients' IT operations, with 100% of reviewers highlighting their effective problem-solving and support capabilities. Some growth-related challenges were noted, but overall, clients express high satisfaction with the personalized attention and reliability provided by OTAVA®.

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Reviews mention Exceptional results
OTAVA® has garnered exceptional feedback from clients, highlighting their responsiveness and expertise in IT solutions. One client emphasized their gratitude, noting that OTAVA® effectively restored operations within hours after a data breach. Another praised the seamless 'plug and play' process, where OTAVA® handled configurations and updates efficiently. Clients appreciate the team's ability to address concerns promptly and their commitment to client satisfaction, indicating a strong track record of delivering outstanding results.

Cloud Management & IT Services for Nonprofit Organization

5.0 Jan 6, 2021

NewCloud Networks keeps us up and running — they have my undying gratitude. It’s truly like a plug and play process; we plug it in, it’s good to go, and we don’t have to do anything. They handle the problem and they fix whatever is needed to be fixed. Until they do that, we can’t access the system and they’ve always gotten it done in a timely manner.
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Industry Experience

OTAVA® has effectively supported diverse industries such as healthcare, food service, and construction. Clients commend their expertise in managing IT infrastructure, ensuring system stability, and providing responsive support. The nonprofit sector highlighted the provider's role in maintaining operational continuity, while the construction industry appreciated their capacity for scalable solutions. Overall sentiment indicates a strong trust in OTAVA® for reliable IT services, particularly in environments requiring consistent uptime and tailored technological solutions.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive OTAVA® as offering substantial value for money, with several reviews highlighting that the company's services are a significant investment but yield critical operational support. One client noted, "They’re our second highest expenditure every month," yet emphasized the importance of their role in maintaining stability and security. Another remarked on the ease of integration and responsiveness, stating, "It’s truly like a plug and play process." Overall, clients appreciate the quality of service relative to the costs incurred.
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Online VA Team

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ann Arbor, MI

Services provided

40% Back Office Outsourcing

40% Customer Service Outsourcing

15% Call Center Services +1 service

5% Sales Outsourcing

Launched in 2014, Online VA Team, a midsize Back Office Outsourcing company, is based in Ann Arbor, Michigan. Their team offers Back Office Outsourcing and Customer Service Outsourcing.
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Kinetix, LLC

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Sparta, MI

Services provided

40% Cybersecurity

40% IT Managed Services

20% Call Center Services

Kinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.

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Industry Experience

Kinetix, LLC has received positive feedback primarily from the healthcare industry, specifically a general dentistry office. Their expertise in IT support is highlighted through successful implementations of new technology with minimal downtime. Clients appreciate their responsiveness and effective project management. The sentiment is overwhelmingly positive, indicating Kinetix's strengths in delivering valuable IT solutions for healthcare providers, making them a suitable partner for similar projects in the industry.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Kinetix, LLC as offering good value for cost, with one client highlighting their selection due to 'good value for cost' and 'high ratings.' The company is commended for its responsiveness and thorough communication regarding project timelines and pricing, leading to minimal downtime during implementations. Overall, feedback indicates satisfaction with the balance of cost and service quality, with no significant areas for improvement noted.
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Rock Connections

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Detroit, MI

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Rock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
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Armored Medical Billing Solutions LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Wixom, MI

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

Armored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
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Medivantek Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clinton TWP, MI

Services provided

30% Customer Service Outsourcing

20% Back Office Outsourcing

15% Business Consulting +3 services

15% Sales Outsourcing

10% Call Center Services

10% Transcription

Medivantek Medical Billing Services, a small Customer Service Outsourcing company, is located in Clinton TWP, Michigan. The team provides Customer Service Outsourcing and Back Office Outsourcing.
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Advanced Customer Services

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Troy, MI

Services provided

50% Customer Service Outsourcing

40% Call Center Services

10% Fulfillment

Headquartered in Troy, Michigan, Advanced Customer Services is a Customer Service Outsourcing company. Founded in 1982, the team specializes in Customer Service Outsourcing and Call Center Services.
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Red House Medical Billing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wixom, MI

Services provided

50% Back Office Outsourcing

25% Accounting

25% Call Center Services

Midsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
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QOSNow

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Grand Rapids, MI

Services provided

25% Customer Service Outsourcing

20% Sales Outsourcing

15% Business Consulting +4 services

15% Call Center Services

15% Finance & Accounting Outsourcing (FAO)

5% Back Office Outsourcing

5% Translation

QOSNow is a Customer Service Outsourcing company. Their team is headquartered in Grand Rapids, Michigan. The firm specializes in Customer Service Outsourcing and Sales Outsourcing.
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Dialog Direct

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Highland Park, MI

Services provided

35% Call Center Services

35% Direct Marketing

30% E-Commerce Development

Dialog Direct is an answering service. Their large team is located in Highland Park, Michigan. Their team specializes in Call Center Services and Direct Marketing.
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Epic Receptionists

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Canton, MI

Services provided

90% Call Center Services

10% Sales Outsourcing

Answering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
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LongerDays

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Muskegon, MI

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

LongerDays, a Back Office Outsourcing company, was launched in 2010. They focuses on Back Office Outsourcing and Call Center Services.
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Keizer Solutions Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Southfield, MI

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Cybersecurity

Keizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
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Rochester Telemessaging Center

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Rochester, MI

Services provided

65% Call Center Services

35% Customer Service Outsourcing

Rochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
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Hitech PTAC Services Michigan

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cadillac, MI

Services provided

35% Engineering

35% Environmental Consulting

30% Customer Service Outsourcing

Hitech PTAC Services Michigan is a Cadillac, Michigan-based Engineering company. Established in 2008, the team offers Engineering and Environmental Consulting.
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Bennett Communication Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Flint, MI

Services provided

40% Call Center Services

24% Customer Service Outsourcing

20% HR Consulting +1 service

16% Sales Outsourcing

Bennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
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Loss Prevention Services, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wyoming, MI

Services provided

80% Call Center Services

20% Business Consulting

Located in Wyoming, Michigan and Natchez, Mississippi, Loss Prevention Services, LLC is a call center. Established in 2009, the team provides Call Center Services and Business Consulting.
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United Call Center Solutions

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dearborn, MI

Services provided

20% Conversion Optimization

10% Application Management & Support

10% Business Consulting +9 services

10% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

5% CRM Consulting and SI

5% Commercial Brokerage Services

5% Commercial Development

5% Commercial Financing

5% Other IT Consulting and SI

5% Transcription

Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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Digit-it

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newberry, MI

Services provided

50% Print Design

25% Commercial Printing

25% Document Digitization & Management

Digit-it is a print design company. Located in Newberry, Michigan, their small team offers Print Design and Commercial Printing. The firm was founded in 2010.
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Clementine Live Answering Service

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Harper Woods, MI

Services provided

25% Application Testing

25% Call Center Services

25% Public Relations +1 service

25% Sales Outsourcing

PR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
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S4L Partners

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Royal Oak, MI

Services provided

45% Recruitment Process Outsourcing

25% Recruiting

20% Back Office Outsourcing +1 service

10% Sales Outsourcing

S4L Partners is a Recruitment Process Outsourcing company. Launched in 2018, the agency focuses on Recruitment Process Outsourcing and Recruiting.
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SoftCorp International, Inc.

Not yet reviewed

$250,000+

Undisclosed

50 - 249

Troy, MI

Services provided

20% Application Testing

20% Back Office Outsourcing

20% IT Managed Services +2 services

20% IT Staff Augmentation

20% IT Strategy Consulting

SoftCorp International, Inc. Is a Troy, Michigan-based IT strategy consulting company. They offer IT strategy consulting and IT managed services.
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AdvantageCS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ann Arbor, MI

Services provided

20% IT Managed Services

15% Custom Software Development

15% E-Commerce Development +5 services

15% Web Development

10% Call Center Services

10% Fulfillment

10% Warehousing & Distribution

5% Sales Outsourcing

AdvantageCS is an IT managed services company. Established in 1979, their team focuses on IT managed services and Custom Software Development.
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Crusecom

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Oscoda, MI

Services provided

100% Call Center Services

Crusecom is a call center. They are located in Oscoda, Michigan and have small team. Their team specializes in Call Center Services.
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Directele, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Madison Heights, MI

Services provided

100% Call Center Services

Directele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
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Payroll Specialist Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Southfield, MI

Services provided

20% Back Office Outsourcing

20% HR Outsourcing

15% Accounting +3 services

15% Business Consulting

15% Financial Advising & Planning

15% HR Consulting

Payroll Specialist Inc is a Back Office Outsourcing company. Based in Southfield, Michigan, the agency was established in 2000. Their services include Back Office Outsourcing and HR Outsourcing.
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Big Water Technologies

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Southfield, MI

Services provided

20% Cybersecurity

20% IT Managed Services

16% Call Center Services +3 services

16% IT Strategy Consulting

16% Unified Communications Consulting & SI

12% Cloud Consulting & SI

Big Water Technologies is an IT managed services company. The small Southfield, Michigan-based team provides IT managed services and Cybersecurity. The company was established in 2010.
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THC123

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sterling Heights, MI

Services provided

70% Staffing

15% Accounting

15% Back Office Outsourcing

Established in 2017, THC123 is a small Sterling Heights, Michigan-based Staffing company. Their team provides Staffing and Accounting.
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National Technology Management

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bingham Farms, MI

Services provided

70% IT Managed Services

10% Affiliate Marketing

10% Call Center Services +1 service

10% Other IT Consulting and SI

Founded in 2023, National Technology Management is a midsize Bingham Farms, Michigan-based IT managed services company. Their team offers IT managed services and Affiliate Marketing.
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The Studio Creative

Not yet reviewed

$5,000+

$150 - $199 / hr

2 - 9

Grand Blanc, MI

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Conversion Optimization +2 services

20% Search Engine Optimization

20% Video Production

The Studio Creative is a Conversion Optimization company based in Grand Blanc, Michigan. They offer Conversion Optimization and Search Engine Optimization.
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Inbound Lead Solutions

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Detroit, MI

Services provided

10% Branding

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Inbound Lead Solutions is a branding agency. The Detroit, Michigan-based company focuses on Branding and Marketing Strategy.
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The greatest on the planet

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dearborn, MI

Services provided

30% Advertising

10% Branding

10% Direct Marketing +5 services

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Media Planning & Buying

10% Sales Outsourcing

The greatest on the planet is a small Dearborn, Michigan-based Advertising company. Their services include Advertising and Branding.
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The Wisdom Link, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Harbor Springs, MI

Services provided

40% Business Consulting

30% Sales Outsourcing

15% Content Marketing +1 service

15% Content Writing Services

The Wisdom Link, Inc. Is a small Business Consulting company founded in 2002. Their services include Business Consulting and Sales Outsourcing.
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Huff Tech Solutions

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Hudsonville, MI

Services provided

50% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +3 services

10% Document Digitization & Management

10% IT Strategy Consulting

10% Other IT Consulting and SI

Huff Tech Solutions is an IT managed services company. They were launched in 2019, and their services include IT managed services and IT strategy consulting.
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AI REV LABS

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Kalamazoo, MI

Services provided

20% AI Agents

20% Web Design

10% Call Center Services +5 services

10% Email Marketing

10% SMS Marketing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

AI REV LABS is an AI Agents company. They were established in 2025 and focus on AI Agents and Web Design.
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JOHN HOPPER

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dearborn, MI

Services provided

30% Business Consulting

10% Accounting

10% Advertising +8 services

10% Commercial Financing

10% Financial Advising & Planning

10% HR Consulting

10% Sales Outsourcing

3% Recruiting

3% Staffing

2% HR Outsourcing

2% PEO/Employee Leasing

JOHN HOPPER, a small Business Consulting company, is in Dearborn, Michigan. The team provides Business Consulting and Advertising.
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Immortal Jellyfish Marketing

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Ann Arbor, MI

Services provided

30% Branding

20% Market Research

20% Marketing Strategy +3 services

10% Packaging Design

10% Product Design

10% Sales Outsourcing

Founded in 2018, Immortal Jellyfish Marketing is a small branding company. Their team focuses on Branding and Market Research.
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SunTel Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Troy, MI

Services provided

75% Call Center Services

25% Customer Service Outsourcing

SunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
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1 Bold Step

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Grand Rapids, MI

Services provided

20% Business Consulting

20% CRM Consulting and SI

20% Demand Generation Marketing +2 services

20% Marketing Strategy

20% Sales Outsourcing

1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.
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Gladstone printing services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lansing, MI

Services provided

50% Graphic Design

25% Document Digitization & Management

25% Logo

Gladstone printing services is a small graphic design company. Launched in 2002, the team specializes in Graphic Design and Logo.
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Strategic Market Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clio, MI

Services provided

20% Branding

20% Sales Outsourcing

15% Email Marketing +3 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Design

Strategic Market Solutions, LLC is a Clio, Michigan-based branding firm. The team offers Branding and Sales Outsourcing.
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Applied Innovation

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Grand Rapids, MI

Services provided

30% IT Managed Services

20% Cybersecurity

20% Robotics Process Automation +3 services

10% Building Security Services

10% Compliance Consulting

10% Document Digitization & Management

Applied Innovation, an IT managed services company, was founded in 1987. The midsize team offers IT managed services and Cybersecurity.
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Stealth Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Northville, MI

Services provided

40% Fractional CMO Services

20% Business Consulting

20% Marketing Strategy +1 service

20% Sales Outsourcing

Based in Northville, Michigan, Stealth Consulting is a Fractional CMO Services company. The team offers Fractional CMO Services and Marketing Strategy.
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Essential CMO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ann Arbor, MI

Services provided

40% Fractional CMO Services

20% Sales Outsourcing

10% Market Research +3 services

10% Marketing Strategy

10% Recruiting

10% Staffing

Essential CMO, a small Fractional CMO Services company, is headquartered in Ann Arbor, Michigan. The team specializes in Fractional CMO Services and Sales Outsourcing.
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Cocoon Advisors

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Detroit, MI

Services provided

40% Back Office Outsourcing

30% Accounting

30% Business Consulting

Cocoon Advisors is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Accounting and were founded in 2018.
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List of the Top Michigan BPO Services

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