Top BPO Companies in Michigan
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Featured
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$50,000+Undisclosed1,000 - 9,999Serves MichiganServices provided
See all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
$1,000+< $25 / hr1,000 - 9,999Serves MichiganServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$100,000+Undisclosed10,000+Serves MichiganServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
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Undisclosed< $25 / hr50 - 249Jackson, MI
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See all 19 projectsAmbs Call Center is a professional call center service provider recognized for handling after-hours and weekend calls, offering comprehensive virtual reception and customer support services. Reviewers consistently praise their excellent customer service, timely delivery, and adaptability to clients' needs, with 100% positive feedback highlighting high ratings, good value, and cultural fit.
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$1,000+< $25 / hr10 - 49Howell, MI
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See all 13 projectsStartupr is a lead generation company specializing in outbound sales and building predictable pipelines for businesses across diverse sectors. Overall, 100% of reviews highlight their efficient project management and pay-per-meeting model, which ensures cost-effectiveness and tangible results. Clients appreciate their customized targeting and messaging strategies, with 89% noting their strong alignment with business goals and measurable outcomes.
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$5,000+$150 - $199 / hr10 - 49Grand Rapids, MI
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See all 15 projectsReal IT Solutions, Inc is a comprehensive IT service provider specializing in managed IT services, network security, and technology solutions. Across numerous reviews, clients consistently highlight the company's responsiveness, efficiency, and ability to deliver on-time projects, with an emphasis on personalized service, high effectiveness, and proactive problem-solving. The feedback is overwhelmingly positive, with no notable areas for improvement frequently mentioned.
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$50,000+Undisclosed1,000 - 9,999Gwinn, MI
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See all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
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$25,000+$50 - $99 / hr250 - 999Plymouth, MI
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See all 2 projectsLegalEase Solutions is a legal support and technology-enabled services provider specializing in legal research, contract analysis, and document preparation. Reviewers commend their professionalism, precision, and 95%+ on-time delivery rate, highlighting their ability to manage 50+ research requests efficiently. Approximately 75% workload reduction was noted, with 100% of reviewers mentioning their responsiveness and adaptability to changing priorities.
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Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
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See all 3 projectsOTAVA® is a comprehensive IT solutions provider offering services in infrastructure management, cloud solutions, and IT support. The company is widely praised for its responsive service and ability to integrate seamlessly with clients' IT operations, with 100% of reviewers highlighting their effective problem-solving and support capabilities. Some growth-related challenges were noted, but overall, clients express high satisfaction with the personalized attention and reliability provided by OTAVA®.
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$1,000+< $25 / hr50 - 249Ann Arbor, MI
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Launched in 2014, Online VA Team, a midsize Back Office Outsourcing company, is based in Ann Arbor, Michigan. Their team offers Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Sparta, MI
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See all 1 projectsKinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.
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$1,000+$25 - $49 / hr250 - 999Detroit, MI
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Rock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Wixom, MI
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Armored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
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UndisclosedUndisclosed10 - 49Clinton TWP, MI
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Medivantek Medical Billing Services, a small Customer Service Outsourcing company, is located in Clinton TWP, Michigan. The team provides Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Troy, MI
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Headquartered in Troy, Michigan, Advanced Customer Services is a Customer Service Outsourcing company. Founded in 1982, the team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Wixom, MI
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Midsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Grand Rapids, MI
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QOSNow is a Customer Service Outsourcing company. Their team is headquartered in Grand Rapids, Michigan. The firm specializes in Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Highland Park, MI
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Dialog Direct is an answering service. Their large team is located in Highland Park, Michigan. Their team specializes in Call Center Services and Direct Marketing.
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$1,000+Undisclosed2 - 9Canton, MI
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Answering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Muskegon, MI
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LongerDays, a Back Office Outsourcing company, was launched in 2010. They focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Southfield, MI
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Keizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
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$1,000+$25 - $49 / hr2 - 9Rochester, MI
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Rochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Cadillac, MI
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Hitech PTAC Services Michigan is a Cadillac, Michigan-based Engineering company. Established in 2008, the team offers Engineering and Environmental Consulting.
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$1,000+$25 - $49 / hr2 - 9Flint, MI
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Bennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
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UndisclosedUndisclosed50 - 249Wyoming, MI
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Located in Wyoming, Michigan and Natchez, Mississippi, Loss Prevention Services, LLC is a call center. Established in 2009, the team provides Call Center Services and Business Consulting.
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Undisclosed< $25 / hr10 - 49Dearborn, MI
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Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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UndisclosedUndisclosed10 - 49Newberry, MI
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Digit-it is a print design company. Located in Newberry, Michigan, their small team offers Print Design and Commercial Printing. The firm was founded in 2010.
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$1,000+< $25 / hr10 - 49Harper Woods, MI
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PR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
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$5,000+$50 - $99 / hr2 - 9Royal Oak, MI
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S4L Partners is a Recruitment Process Outsourcing company. Launched in 2018, the agency focuses on Recruitment Process Outsourcing and Recruiting.
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$250,000+Undisclosed50 - 249Troy, MI
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SoftCorp International, Inc. Is a Troy, Michigan-based IT strategy consulting company. They offer IT strategy consulting and IT managed services.
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UndisclosedUndisclosed50 - 249Ann Arbor, MI
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AdvantageCS is an IT managed services company. Established in 1979, their team focuses on IT managed services and Custom Software Development.
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UndisclosedUndisclosed2 - 9Oscoda, MI
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Crusecom is a call center. They are located in Oscoda, Michigan and have small team. Their team specializes in Call Center Services.
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UndisclosedUndisclosed2 - 9Madison Heights, MI
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Directele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Southfield, MI
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Payroll Specialist Inc is a Back Office Outsourcing company. Based in Southfield, Michigan, the agency was established in 2000. Their services include Back Office Outsourcing and HR Outsourcing.
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$5,000+$150 - $199 / hr10 - 49Southfield, MI
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Big Water Technologies is an IT managed services company. The small Southfield, Michigan-based team provides IT managed services and Cybersecurity. The company was established in 2010.
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UndisclosedUndisclosed10 - 49Sterling Heights, MI
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Established in 2017, THC123 is a small Sterling Heights, Michigan-based Staffing company. Their team provides Staffing and Accounting.
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UndisclosedUndisclosed50 - 249Bingham Farms, MI
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Founded in 2023, National Technology Management is a midsize Bingham Farms, Michigan-based IT managed services company. Their team offers IT managed services and Affiliate Marketing.
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$5,000+$150 - $199 / hr2 - 9Grand Blanc, MI
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The Studio Creative is a Conversion Optimization company based in Grand Blanc, Michigan. They offer Conversion Optimization and Search Engine Optimization.
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$5,000+$100 - $149 / hr2 - 9Detroit, MI
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Inbound Lead Solutions is a branding agency. The Detroit, Michigan-based company focuses on Branding and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Dearborn, MI
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The greatest on the planet is a small Dearborn, Michigan-based Advertising company. Their services include Advertising and Branding.
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UndisclosedUndisclosed10 - 49Harbor Springs, MI
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The Wisdom Link, Inc. Is a small Business Consulting company founded in 2002. Their services include Business Consulting and Sales Outsourcing.
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$1,000+$100 - $149 / hr2 - 9Hudsonville, MI
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Huff Tech Solutions is an IT managed services company. They were launched in 2019, and their services include IT managed services and IT strategy consulting.
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$1,000+Undisclosed2 - 9Kalamazoo, MI
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AI REV LABS is an AI Agents company. They were established in 2025 and focus on AI Agents and Web Design.
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UndisclosedUndisclosed10 - 49Dearborn, MI
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JOHN HOPPER, a small Business Consulting company, is in Dearborn, Michigan. The team provides Business Consulting and Advertising.
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$1,000+$25 - $49 / hr10 - 49Ann Arbor, MI
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Founded in 2018, Immortal Jellyfish Marketing is a small branding company. Their team focuses on Branding and Market Research.
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UndisclosedUndisclosed50 - 249Troy, MI
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SunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Grand Rapids, MI
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1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Lansing, MI
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Gladstone printing services is a small graphic design company. Launched in 2002, the team specializes in Graphic Design and Logo.
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UndisclosedUndisclosed10 - 49Clio, MI
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Strategic Market Solutions, LLC is a Clio, Michigan-based branding firm. The team offers Branding and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Grand Rapids, MI
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Applied Innovation, an IT managed services company, was founded in 1987. The midsize team offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Northville, MI
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Based in Northville, Michigan, Stealth Consulting is a Fractional CMO Services company. The team offers Fractional CMO Services and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Ann Arbor, MI
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Essential CMO, a small Fractional CMO Services company, is headquartered in Ann Arbor, Michigan. The team specializes in Fractional CMO Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Detroit, MI
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Cocoon Advisors is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Accounting and were founded in 2018.
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List of the Top 5 Michigan BPO Services
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$50,000+Undisclosed1,000 - 9,999Gwinn, MI
Ability to deliver
26.8/40.014.6/20 Reviews6.9/10 Clients & Experience5.3/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
31.3/40.017.6/20 Reviews8.4/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+$50 - $99 / hr250 - 999Plymouth, MI
Ability to deliver
20.6/40.016.4/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$150 - $199 / hr10 - 49Grand Rapids, MI
Ability to deliver
30.8/40.017/20 Reviews9.8/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
Ability to deliver
27.5/40.016.2/20 Reviews6.8/10 Clients & Experience4.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Ann Arbor, MI
Ability to deliver
4.6/40.00/20 Reviews0.6/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Sparta, MI
Ability to deliver
20.3/40.016.4/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Detroit, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Wixom, MI
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Clinton TWP, MI
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$25 - $49 / hr10 - 49Troy, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Wixom, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr10 - 49Grand Rapids, MI
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
UndisclosedUndisclosed1,000 - 9,999Highland Park, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr10 - 49Howell, MI
Ability to deliver
26.5/40.018.8/20 Reviews4/10 Clients & Experience3.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed2 - 9Canton, MI
Ability to deliver
4.3/40.00/20 Reviews0.6/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Muskegon, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Southfield, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$25 - $49 / hr2 - 9Rochester, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Cadillac, MI
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
30% Back Office Outsourcing70% Other
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