Top BPO Companies in Michigan
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves MichiganServices provided
See all 44 projectsUnity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.
$1,000+< $25 / hr1,000 - 9,999Serves MichiganServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Serves MichiganServices provided
See all 166 projectsRemote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.
$1,000+< $25 / hr50 - 249Serves MichiganServices provided
See all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
See all 15 projectsAmbs Call Center provides professional call center services, including virtual reception, call answering, and integration with client systems. Across multiple reviews, 100% of clients commend their exceptional customer service and reliability. Clients particularly praise their excellent communication, seamless transition processes, and alignment with company values, with no negative feedback reported.
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UndisclosedUndisclosed1,000 - 9,999Gwinn, MI
Services provided
See all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves MichiganServices provided
See all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
$1,000+< $25 / hr250 - 999Serves MichiganServices provided
See all 10 projectsHelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.
$10,000+< $25 / hr250 - 999Serves MichiganServices provided
See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
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$5,000+$150 - $199 / hr10 - 49Walker, MI
Services provided
See all 14 projectsReal IT Solutions, Inc is an IT services provider specializing in managed IT services, cybersecurity, and IT consulting for diverse sectors, including healthcare, manufacturing, and accounting. Reviews highlight their exceptional customer service, responsiveness, and proactive problem-solving. A notable 100% of the reviewers express satisfaction with their services, emphasizing the company's ability to maintain system efficiency and security while integrating seamlessly with clients' teams.
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Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
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See all 3 projectsOTAVA® is a technology solutions provider offering robust infrastructure management, cloud services, and IT support. Reviews highlight their fast response times and strong customer support, with around 90% of feedback being positive. Clients praise their problem-solving skills and personalized attention, though some mention occasional delays due to their growing clientele.
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$1,000+< $25 / hr50 - 249Ann Arbor, MI
Services provided
Online VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Sparta, MI
Services provided
See all 1 projectsKinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.
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$1,000+$25 - $49 / hr10 - 49Wixom, MI
Services provided
Armored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
See all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
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$1,000+$25 - $49 / hr250 - 999Detroit, MI
Services provided
Rock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Troy, MI
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Headquartered in Troy, Michigan, Advanced Customer Services is a Customer Service Outsourcing company. Founded in 1982, the team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Wixom, MI
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Midsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed2 - 9Canton, MI
Services provided
Answering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Highland Park, MI
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Dialog Direct is an answering service. Their large team is located in Highland Park, Michigan. Their team specializes in Call Center Services and Direct Marketing.
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UndisclosedUndisclosed250 - 999Cadillac, MI
Services provided
Hitech PTAC Services Michigan is a Cadillac, Michigan-based Engineering company. Established in 2008, the team offers Engineering and Environmental Consulting.
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$1,000+< $25 / hr10 - 49Muskegon, MI
Services provided
LongerDays, a Back Office Outsourcing company, was launched in 2010. They focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Southfield, MI
Services provided
Keizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
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$1,000+$25 - $49 / hr2 - 9Rochester, MI
Services provided
Rochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Flint, MI
Services provided
Bennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
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Undisclosed< $25 / hr10 - 49Dearborn, MI
Services provided
Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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UndisclosedUndisclosed50 - 249Wyoming, MI
Services provided
Located in Wyoming, Michigan and Natchez, Mississippi, Loss Prevention Services, LLC is a call center. Established in 2009, the team provides Call Center Services and Business Consulting.
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UndisclosedUndisclosed50 - 249Ann Arbor, MI
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AdvantageCS is an IT managed services company. Established in 1979, their team focuses on IT managed services and Custom Software Development.
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$250,000+Undisclosed50 - 249Troy, MI
Services provided
SoftCorp International, Inc. Is a Troy, Michigan-based IT strategy consulting company. They offer IT strategy consulting and IT managed services.
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$1,000+< $25 / hr10 - 49Harper Woods, MI
Services provided
PR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
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$5,000+$150 - $199 / hr10 - 49Southfield, MI
Services provided
Big Water Technologies is an IT managed services company. The small Southfield, Michigan-based team provides IT managed services and Cybersecurity. The company was established in 2010.
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UndisclosedUndisclosed10 - 49Sterling Heights, MI
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Established in 2017, THC123 is a small Sterling Heights, Michigan-based Staffing company. Their team provides Staffing and Accounting.
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UndisclosedUndisclosed50 - 249Bingham Farms, MI
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Founded in 2023, National Technology Management is a midsize Bingham Farms, Michigan-based IT managed services company. Their team offers IT managed services and Affiliate Marketing.
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UndisclosedUndisclosed2 - 9Oscoda, MI
Services provided
Crusecom is a call center. They are located in Oscoda, Michigan and have small team. Their team specializes in Call Center Services.
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UndisclosedUndisclosed2 - 9Madison Heights, MI
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Directele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
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$5,000+$100 - $149 / hr2 - 9Detroit, MI
Services provided
Inbound Lead Solutions is a branding agency. The Detroit, Michigan-based company focuses on Branding and Marketing Strategy.
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$5,000+$150 - $199 / hr2 - 9Grand Blanc, MI
Services provided
The Studio Creative is a Conversion Optimization company based in Grand Blanc, Michigan. They offer Conversion Optimization and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Dearborn, MI
Services provided
The greatest on the planet is a small Dearborn, Michigan-based Advertising company. Their services include Advertising and Branding.
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$1,000+$100 - $149 / hr2 - 9Hudsonville, MI
Services provided
Huff Tech Solutions is an IT managed services company. They were launched in 2019, and their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Dearborn, MI
Services provided
JOHN HOPPER, a small Business Consulting company, is in Dearborn, Michigan. The team provides Business Consulting and Advertising.
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$1,000+$25 - $49 / hr10 - 49Ann Arbor, MI
Services provided
Founded in 2018, Immortal Jellyfish Marketing is a small branding company. Their team focuses on Branding and Market Research.
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UndisclosedUndisclosed10 - 49Harbor Springs, MI
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The Wisdom Link, Inc. Is a small Business Consulting company founded in 2002. Their services include Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Troy, MI
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SunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Grand Rapids, MI
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1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Lansing, MI
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Gladstone printing services is a small graphic design company. Launched in 2002, the team specializes in Graphic Design and Logo.
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UndisclosedUndisclosed10 - 49Clio, MI
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Strategic Market Solutions, LLC is a Clio, Michigan-based branding firm. The team offers Branding and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
Cocoon Advisors is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Accounting and were founded in 2018.
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UndisclosedUndisclosed250 - 999Grand Rapids, MI
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Applied Innovation, an IT managed services company, was founded in 1987. The midsize team offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Northville, MI
Services provided
Based in Northville, Michigan, Stealth Consulting is a Fractional CMO Services company. The team offers Fractional CMO Services and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Ann Arbor, MI
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Essential CMO, a small Fractional CMO Services company, is headquartered in Ann Arbor, Michigan. The team specializes in Fractional CMO Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Howell, MI
Services provided
Launched in 2008, Reliance Transcriptions and Infotech Corp. Is a call center company and Transcription company. The small team specializes in Call Center Services and Transcription.
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$1,000+$25 - $49 / hr10 - 49Farmington Hills, MI
Services provided
Back Office Outsourcing company CPI Data Services is located in Farmington Hills, Michigan. Founded in 1999, the team specializes in Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Marquette, MI
Services provided
RANGE TELECOMMUNICATIONS is a phone answering service. Founded in 1974, the company is headquartered in Marquette, Michigan. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Madison Heights, MI
Services provided
Hesel Media is a social media marketing company. Established in 2019, the firm focuses on Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
Established in 1998, Answer Technology Group is a call center. The team provides Call Center Services.
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UndisclosedUndisclosed2 - 9Whitmore Lake, MI
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Professional Answering Services is a call center company. The Whitmore Lake, Michigan-based team provides Call Center Services.
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UndisclosedUndisclosed2 - 9Byron Center, MI
Services provided
Founded in 2018, Hughes Integrated is a branding company. Their team specializes in Branding and Social Media Marketing.
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UndisclosedUndisclosedFreelancerSouth Lyon, MI
Services provided
Growth Canvas Consulting LLC is a Fractional CMO Services company. The South Lyon, Michigan-based company specializes in Fractional CMO Services and Public Relations.
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List of the Top 4 Michigan BPO Services
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UndisclosedUndisclosed1,000 - 9,999Gwinn, MI
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$150 - $199 / hr10 - 49Walker, MI
Ability to deliver
35.4/40.017/20 Reviews9.8/10 Clients & Experience8.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
Ability to deliver
29/40.016.2/20 Reviews6.8/10 Clients & Experience5.9/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Ann Arbor, MI
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Sparta, MI
Ability to deliver
21.5/40.016.4/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Wixom, MI
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Detroit, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Troy, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Wixom, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+Undisclosed2 - 9Canton, MI
Ability to deliver
5.5/40.00/20 Reviews0.6/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Highland Park, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed250 - 999Cadillac, MI
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Muskegon, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Southfield, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$25 - $49 / hr2 - 9Rochester, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr2 - 9Flint, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr10 - 49Dearborn, MI
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Wyoming, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other
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