Top BPO Companies in Michigan
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves MichiganServices provided
See all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
$1,000+< $25 / hr1,000 - 9,999Serves MichiganServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$100,000+Undisclosed10,000+Serves MichiganServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
-
$1,000+$25 - $49 / hr10 - 49Farmington Hills, MI
Services provided
Back Office Outsourcing company CPI Data Services is located in Farmington Hills, Michigan. Founded in 1999, the team specializes in Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Marquette, MI
Services provided
RANGE TELECOMMUNICATIONS is a phone answering service. Founded in 1974, the company is headquartered in Marquette, Michigan. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Madison Heights, MI
Services provided
Hesel Media is a social media marketing company. Established in 2019, the firm focuses on Social Media Marketing and Content Marketing.
Read more -
UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
Established in 1998, Answer Technology Group is a call center. The team provides Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Whitmore Lake, MI
Services provided
Professional Answering Services is a call center company. The Whitmore Lake, Michigan-based team provides Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Byron Center, MI
Services provided
Founded in 2018, Hughes Integrated is a branding company. Their team specializes in Branding and Social Media Marketing.
Read more -
$1,000+UndisclosedFreelancerAllendale, MI
Services provided
Numar is a small Allendale, Michigan-based AI Agents company. The team provides AI Agents and CRM consulting and SI.
Read more -
UndisclosedUndisclosedFreelancerSouth Lyon, MI
Services provided
Growth Canvas Consulting LLC is a Fractional CMO Services company. The South Lyon, Michigan-based company specializes in Fractional CMO Services and Public Relations.
Read more -
$5,000+$100 - $149 / hr10 - 49Port Huron, MI
Services provided
Online-Access, an Advertising company, offers Advertising and Branding. The agency is located in Port Huron, Michigan.
Read more -
UndisclosedUndisclosed10 - 49Grand Rapids, MI
Services provided
JetCo Solutions, a small Business Consulting company, is in Grand Rapids, Michigan. Their services include Business Consulting and Market Research.
Read more -
UndisclosedUndisclosed10 - 49Houghton, MI
Services provided
Marketing Department Inc., a branding company, is headquartered in Houghton, Michigan. Established in 2000, the team offers Branding and Market Research.
Read more -
$100,000+Undisclosed2 - 9Ann Arbor, MI
Services provided
Legitified is a Cybersecurity company founded in 2023. The team focuses on Cybersecurity and Compliance Consulting.
Read more -
$1,000+$200 - $300 / hrFreelancerLivonia, MI
Services provided
Founded in 2026, Great Lakes Business Support is a small Livonia, Michigan-based Business Consulting company. Their team specializes in Business Consulting and Document Digitization & Management.
Read more -
UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
Based in Detroit, Michigan, Saba Group Now is a Staffing company. Their services include Staffing and Recruiting.
Read more -
UndisclosedUndisclosed2 - 9Plymouth Charter Township, MI
Services provided
Datum Evolve is an IT managed services company. The Plymouth Charter Township, Michigan-based company was founded in 2022. Their team offers IT managed services and IT staff augmentation.
Read more -
UndisclosedUndisclosed2 - 9Saginaw, MI
Services provided
Advertising company Conach Marketing Group was launched in 2008. The agency specializes in Advertising and Branding.
Read more -
UndisclosedUndisclosed10 - 49Clinton Township, MI
Services provided
Digital Desk is a social media marketing company established in 2014. The company offers Social Media Marketing and Web Design, and is small.
Read more -
UndisclosedUndisclosed2 - 9Grand Rapids, MI
Services provided
SEO agency Search Prestige was established in 2020. Headquartered in Grand Rapids, Michigan, the team provides Search Engine Optimization and Pay Per Click.
Read more -
UndisclosedUndisclosed10 - 49Grawn, MI
Services provided
Schrader Web Solutions is a Grawn, Michigan-based social media marketing firm. Launched in 2014, the team specializes in Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed50 - 249Sterling Heights, MI
Services provided
MovingDneedle Pvt. Ltd. Is a Sales Outsourcing company. They were launched in 2013 and focus on Sales Outsourcing and Email Marketing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 4 Michigan BPO Services
-
$50,000+Undisclosed1,000 - 9,999Gwinn, MI
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.2/40.017.4/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$150 - $199 / hr10 - 49Grand Rapids, MI
Ability to deliver
35/40.016.4/20 Reviews9.8/10 Clients & Experience8.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
Ability to deliver
29/40.016.2/20 Reviews6.8/10 Clients & Experience5.9/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Ann Arbor, MI
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Sparta, MI
Ability to deliver
21.5/40.016.4/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Wixom, MI
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Detroit, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Clinton TWP, MI
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr10 - 49Grand Rapids, MI
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+$25 - $49 / hr10 - 49Troy, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed50 - 249Wixom, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr10 - 49Howell, MI
Ability to deliver
27.8/40.018.8/20 Reviews4/10 Clients & Experience4.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed2 - 9Canton, MI
Ability to deliver
5.5/40.00/20 Reviews0.6/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Highland Park, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed250 - 999Cadillac, MI
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Muskegon, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Southfield, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+$25 - $49 / hr2 - 9Rochester, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing
Latest BPO Articles
See all articles
How Executive Search Firms Help Fast-Growing Companies Build Leadership Teams That Scale
Avoid costly executive hiring mistakes. Learn how search firms help B2B companies hire leaders who deliver results.
![How to Create a Corporate Training Budget [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/f8cb0a8fb8e36a14ff257e02ce8b9475.jpg)