Top BPO Companies in Grand Rapids
11 Companies
List of the Top Grand Rapids BPO Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Grand Rapids, MIServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, particularly highlighting their effective customer service management and timely issue resolution. One client noted the team's responsiveness and professionalism in addressing performance issues, while another praised their genuine partnership approach. Although there is a suggestion for refining candidate searches, overall sentiment remains positive, emphasizing the company's strong alignment with client values and commitment to enhancing customer satisfaction.Was this helpful?
Industry Experience
Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
Read All ReviewsSelect Industry to see insights
Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT ServicesWas this helpful?
View projects from:
See All Locations (5)San Pedro Garza García, Mexico
303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278201 - 250
4805508700
$1,000+< $25 / hr1,000 - 9,999Serves Grand Rapids, MIServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Great team
Clients consistently praise Hugo for their exceptional team, highlighting their effective communication, timely execution, and adaptability. One client noted that Hugo's ability to assemble a proficient team of customer support specialists greatly enhanced their operations. The overall sentiment reflects a strong appreciation for Hugo's commitment to transforming customer support and their role as a strategic partner, demonstrating that they are more than just a service provider.-
Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
See All Locations (2)Chicago, IL
401 North Michigan Avenue
Chicago, IL 606111001 - 2000
+16786547342
$1,000+< $25 / hr1,000 - 9,999Serves Grand Rapids, MIServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 166 projectsRemote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.
Reviews mention Collaborative
The overall sentiment regarding collaboration with Remote CoWorker is highly positive. Clients appreciate the active engagement from leadership, noting that the COO takes time to work closely with team members. One client highlighted the project manager's dedication to training VAs based on the company's SOPs, which exceeded expectations. Additionally, the responsiveness and adaptability of the team to client schedules were commended, indicating a strong collaborative spirit throughout the project.-
Staff Augmentation for Digital Marketing Agency
5.0 Apr 4, 2024The COO of a large corporation actually takes the time to work with people many levels below him. The project manager actually helps take your company's SOPs and train the VAs. I did not expect this level of engagement from the agency.
Read Full Review
Was this helpful?
23 of 23 reviews are 5 starsLess than $10,000 avg. project costRead 23 Recent ReviewsReviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.Was this helpful?
View projects from:
See All Locations (2)Hollywood, FL
2450 hollywood blvd
Hollywood, FL 3302076 - 100
(561) 571-5222
$1,000+< $25 / hr50 - 249Serves Grand Rapids, MIServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
Industry Experience
TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
Read All ReviewsSelect Industry to see insights
Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
See All Locations (2)Portland, OR
1300 Southwest 6th Avenue
Portland, OR 9720110 - 15
5032910027
-
-
$5,000+$150 - $199 / hr10 - 49Walker, MI
Services provided
50% IT Managed Services20% Cybersecurity10% Call Center Services +2 services10% Cloud Consulting & SI10% IT Strategy ConsultingSee all 14 projectsReal IT Solutions, Inc is an IT services provider specializing in managed IT services, cybersecurity, and IT consulting for diverse sectors, including healthcare, manufacturing, and accounting. Reviews highlight their exceptional customer service, responsiveness, and proactive problem-solving. A notable 100% of the reviewers express satisfaction with their services, emphasizing the company's ability to maintain system efficiency and security while integrating seamlessly with clients' teams.
Reviews mention Accommodating
Clients consistently highlight Real IT Solutions, Inc.'s accommodating nature. One client noted their flexibility in scheduling installations to fit the clinic's limited availability, stating they are 'very accommodating.' Another emphasized the immediate response to urgent issues, appreciating the accessibility of management for support. Overall, the sentiment reflects a strong commitment to client satisfaction, with Real IT Solutions, Inc. addressing concerns swiftly and ensuring their clients feel supported.-
Managed IT Services for Veterinary Clinic & Hospital
5.0 Jan 15, 2024If we have something urgent, we call their support team directly. Additionally, they have a portal system where we can email a help ticket when we want to schedule something. As an animal hospital, we have limited times when they can come in, and they’ve been very accommodating. They’re also receptive when we send tickets that need to be handled off-site.
Read Full Review -
IT Support for Chrome Plating Manufacturer
5.0 Apr 20, 2021When we have an issue with our network, we open a ticket on their system and their team begins working on it. If it’s really urgent, I can call their hotline. I’ve been able to call or text Adam and Matt when we’ve had bigger issues, and they were able to accommodate me.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Real IT Solutions, Inc for their cost-effectiveness and value for money. One client noted the 'pricing fit our budget' and emphasized the 'good value for cost.' Another remarked on their transparency in quotes, stating they are 'usually very spot on,' which enhances trust. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of service relative to the investment, describing it as a significant improvement to their operations.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
See All Locations (1)Walker, MI
866 3 Mile Rd NW
Walker, MI 4954421 - 30
6162098900
-
-
UndisclosedUndisclosed10 - 49Sparta, MI
Services provided
40% Cybersecurity40% IT Managed Services20% Call Center ServicesSee all 1 projectsKinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.
Industry Experience
Kinetix, LLC has demonstrated expertise in the healthcare industry, specifically in IT support for dental practices. Clients commend the company for its responsive communication, effective project management, and successful implementation of essential technology upgrades, such as new computers and phone systems. Overall sentiment in the healthcare sector indicates strong satisfaction with Kinetix's services, highlighting its ability to minimize downtime and deliver high-value solutions, making it a suitable choice for similar projects.
Read All ReviewsSelect Industry to see insights
HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Kinetix, LLC for providing good value for their cost, with one reviewer highlighting their decision to choose the company based on high ratings and perceived affordability. Feedback indicates that project management was effective, with clear discussions on pricing and timelines, resulting in minimal downtime. Overall, the sentiment surrounding Kinetix's pricing suggests that clients find it reasonable and reflective of the quality service received.Was this helpful?
See All Locations (1)Sparta, MI
9161 Sparta Ave NW Suite C
Sparta, MI 4934510 - 15
616-369-7304
-
Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves Grand Rapids, MIServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Timely
Overall, client feedback reflects a highly positive sentiment regarding Boldr.'s timeliness in project management. One client noted that Boldr. consistently delivers items on time and demonstrates a commitment to meeting deadlines. Another client highlighted the efficient hiring process, achieving their goal of having a new support team operational by early December, ahead of schedule. This commitment to timely execution has significantly contributed to client satisfaction and successful project outcomes.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024BoldR consistently delivers items on time, demonstrating their commitment to meeting deadlines and ensuring our operations run smoothly. Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, BoldR.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchBoldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
$1,000+< $25 / hr250 - 999Serves Grand Rapids, MIServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 10 projectsHelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.
Reviews mention Helpful
Clients express a highly positive sentiment regarding HelpSquad's helpfulness. One director from Azzur Group highlighted the promptness and responsiveness of their account manager, stating, 'the team has been responsive and helpful.' They noted consistent support since the implementation of the live chat feature in 2018, with no issues reported. Overall, client feedback reflects satisfaction with HelpSquad's service and their commitment to meeting client needs effectively.-
API Integration for Life Science Community
5.0 Feb 29, 2024Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
Read Full Review
Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (1)Hatboro, PA
330 S Warminster Rd Suite 341
Hatboro, PA 1904010 - 15
877-775-3667
$10,000+< $25 / hr250 - 999Serves Grand Rapids, MIServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Autonomous
Clients express a high level of satisfaction with Big Outsource's autonomy and initiative in managing tasks. One client noted that their virtual assistant worked independently, required minimal direction, and even made thoughtful suggestions to improve workflows. Another client highlighted the team's proactive approach, stating they anticipated needs and maintained effective communication without needing to be chased for updates. Overall, the sentiment reflects confidence in Big Outsource's ability to operate autonomously and deliver quality results.-
Back-Office Support & Customer Service for Fitness Company
5.0 Jun 19, 2025I never had to chase them down—they anticipated needs and checked in regularly. Their team is responsive, skilled, and dependable—ideal for small practices like mine.
Read Full Review -
Back Office Outsourcing for Healthcare Company
5.0 Aug 5, 2025They followed a task list template we used weekly, and they worked independently without needing constant direction. The virtual assistant didn’t just complete tasks—she actually understood what I was trying to build. She offered formatting suggestions, flagged gaps in workflows, and made my SOPs more useful for my clients.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Santo Tomas, Philippines
Brgy. San Roque
Santo Tomas, Philippines 423450 - 75
-
-
UndisclosedUndisclosed50 - 249Wyoming, MI
Services provided
80% Call Center Services20% Business ConsultingLocated in Wyoming, Michigan and Natchez, Mississippi, Loss Prevention Services, LLC is a call center. Established in 2009, the team provides Call Center Services and Business Consulting.
Read moreSee All Locations (2)Wyoming, MI
2976 Ivanrest SW, Suite 125
Wyoming, MI 4941850 - 75
616-288-3500
-
$1,000+$100 - $149 / hr2 - 9Hudsonville, MI
Services provided
50% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +3 services10% Document Digitization & Management10% IT Strategy Consulting10% Other IT Consulting and SIHuff Tech Solutions is an IT managed services company. They were launched in 2019, and their services include IT managed services and IT strategy consulting.
Read moreSee All Locations (1)Hudsonville, MI
5269 Stanton Street
Hudsonville, MI 494262 - 5
1(616) 638-9801
-
UndisclosedUndisclosed50 - 249Grand Rapids, MI
Services provided
20% Business Consulting20% CRM Consulting and SI20% Demand Generation Marketing +2 services20% Marketing Strategy20% Sales Outsourcing1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.
Read moreSee All Locations (1)Grand Rapids, MI
1255 Front Ave NW,
Grand Rapids, MI 4950416 - 20
+1 616-414-0332
-
UndisclosedUndisclosed250 - 999Grand Rapids, MI
Services provided
30% IT Managed Services20% Cybersecurity20% Robotics Process Automation +3 services10% Building Security Services10% Compliance Consulting10% Document Digitization & ManagementApplied Innovation, an IT managed services company, was founded in 1987. The midsize team offers IT managed services and Cybersecurity.
Read moreSee All Locations (1)Grand Rapids, MI
5555 Glenwood Hills Pkwy SE
Grand Rapids, MI 49512201 - 250
844-344-6450
-
$1,000+< $25 / hr10 - 49Muskegon, MI
Services provided
75% Back Office Outsourcing15% Call Center Services10% Customer Service OutsourcingLongerDays, a Back Office Outsourcing company, was launched in 2010. They focuses on Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (1)Muskegon, MI
360 W. Western Ave. 3rd Floor,
Muskegon, MI 4944031 - 40
-
Featured
What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
60% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +1 service10% Call Center ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchTDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
-
-
UndisclosedUndisclosed2 - 9Byron Center, MI
Services provided
15% Branding15% Content Marketing15% Email Marketing +4 services15% Sales Outsourcing15% Social Media Marketing15% Web Design10% Search Engine OptimizationFounded in 2018, Hughes Integrated is a branding company. Their team specializes in Branding and Social Media Marketing.
Read moreSee All Locations (1)Byron Center, MI
1948 Bluffview Dr SW,
Byron Center, MI 493156 - 9
+1.616.552.9560
-
UndisclosedUndisclosed10 - 49Grand Rapids, MI
Services provided
70% Business Consulting20% Market Research10% Back Office OutsourcingJetCo Solutions, a small Business Consulting company, is in Grand Rapids, Michigan. Their services include Business Consulting and Market Research.
Read moreSee All Locations (1)Grand Rapids, MI
5575 Kraft Avenue SE, Suite 100
Grand Rapids, MI 4951241 - 49
616.570.0067
-
UndisclosedUndisclosed2 - 9Grand Rapids, MI
Services provided
40% Search Engine Optimization20% Pay Per Click20% Sales Outsourcing +1 service20% Web DesignSEO agency Search Prestige was established in 2020. Headquartered in Grand Rapids, Michigan, the team provides Search Engine Optimization and Pay Per Click.
Read moreSee All Locations (1)Grand Rapids, MI
5364 Grand River Drive Northeast
Grand Rapids, MI 495251
(616) 214-0986
-
UndisclosedUndisclosed2 - 9Lansing, MI
Services provided
50% Graphic Design25% Document Digitization & Management25% LogoGladstone printing services is a small graphic design company. Launched in 2002, the team specializes in Graphic Design and Logo.
Read moreSee All Locations (1)Lansing, MI
517 S. Waverly Rd.
Lansing, MI 489176 - 9
+1.517.323.2111
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 2 Grand Rapids BPO Services
-
$5,000+$150 - $199 / hr10 - 49Walker, MI
Ability to deliver
35.4/40.017/20 Reviews9.8/10 Clients & Experience8.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Sparta, MI
Ability to deliver
21.5/40.016.4/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Wyoming, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$100 - $149 / hr2 - 9Hudsonville, MI
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Grand Rapids, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Grand Rapids, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Muskegon, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Byron Center, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Grand Rapids, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Grand Rapids, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Lansing, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
Latest BPO Articles
See all articles
Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025
Discover 10 inspiring AAPI B2B sales and growth influencers to follow in 2025, each making an impact through leadership, content, and community.
Why More Law Firms Are Leveraging BPOs
Explore how BPOs play a vital role in helping law firms embrace digitalization to meet modern market needs.
Similar Categories
Related Services
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.