Home BPO United States Michigan Grand Rapids

Top BPO Companies in Grand Rapids

Ratings Updated: May 16, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Grand Rapids, MI

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

See all 44 projects

1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Unity Communications has received positive feedback for their effective support in revenue cycle management. Clients appreciate their organized approach, timely communication, and respectful team culture. Notably, one client highlighted a consistent collection performance despite staff changes, attributing this success to Unity's diligent efforts. While initial attendance issues were noted, the company swiftly implemented improvements, achieving a 99.59% attendance rate. Overall, sentiment towards Unity Communications is highly favorable.
Read 1 Recent Review

Was this helpful?

Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
Read All Reviews

Select Industry to see insights

Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

Was this helpful?

View projects from:

United States (34) Australia (1) Canada (1) Ireland (1)

Was this helpful?

View Profile Visit Website
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Grand Rapids, MI

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
Read Full Review

Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency. Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions.
Read Full Review

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
Read Full Review

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
Read Full Review

Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
Remote CoWorker

4.8 185 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Grand Rapids, MI

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.

See all 185 projects

17 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received consistently positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to deliver timely support. Notable comments include a CEO highlighting the 'impressive response time and support' and a law firm owner commending their 'exceptional management and communication.' Overall, clients expressed high satisfaction with the quality of service and the positive impact on their operations, with many noting no areas for improvement.
Read 18 Recent Reviews

Was this helpful?

Industry Experience

Remote CoWorker has demonstrated expertise across various industries including Franchises, Advertising & Marketing, Real Estate, Legal, Medical, and more. Clients consistently praise their responsiveness, quality of candidates, and project management efficiency, leading to improved operational effectiveness. Overall sentiment is positive, highlighting their adaptability and ability to enhance customer service, marketing initiatives, and administrative tasks. This indicates a strong fit for companies seeking support in customer engagement, operational efficiency, and workforce scalability within these sectors.
Read All Reviews

Select Industry to see insights

Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Sports Publishing Energy & natural resources Legal Medical

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, noting effective support and responsiveness. Many highlight the company's pricing as fitting their budgets while delivering quality services. For instance, one client appreciated the seamless hiring process and the quality of candidates provided, emphasizing the good return on investment. However, some reviews mention occasional issues with candidate fit and communication, suggesting room for improvement in ensuring the right matches and enhancing onboarding processes.
Read All Reviews

Was this helpful?

View projects from:

United States (113) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Was this helpful?

View Profile Visit Website
TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Grand Rapids, MI

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

See all 18 projects
Reviews mention High-quality work
Clients consistently highlight TECHSPEED INC's commitment to high-quality work, noting impressive accuracy in data entry and effective customer service. One client emphasized the team's proactive communication and adaptability, which contributed to a smooth and productive partnership. Another praised their strategic research capabilities and thorough delivery processes, resulting in excellent quality of information. Overall, the sentiment reflects a strong satisfaction with the quality of services provided, with no significant areas for improvement identified.

Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

TechSpeed delivered the projects on time with competitive pricing. The speed, accuracy, and value of their work were outstanding.
Read Full Review

Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

TechSpeed Inc also grew our database, and the quality of information they delivered was excellent. We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process.
Read Full Review

Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

The accuracy rate of entries is very high, with very few corrections needed. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive. All deliverables were completed on time or ahead of deadline. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose.
Read Full Review

Read All Reviews

Was this helpful?

2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for TECHSPEED INC highlights their exceptional performance in data management and election information gathering. Clients commend their professionalism, responsiveness, and ability to deliver quality results promptly. One client noted the impressive speed and accuracy of TECHSPEED INC's work compared to competitors, while another mentioned the enhancement of user experience and SEO through their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
Read 2 Recent Reviews

Was this helpful?

Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
Read All Reviews

Select Industry to see insights

Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

Was this helpful?

View projects from:

United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

Was this helpful?
View Profile Visit Website
Real IT Solutions, Inc

5.0 14 reviews

$5,000+

$150 - $199 / hr

10 - 49

Walker, MI

Services provided

50% IT Managed Services

20% Cybersecurity

10% Call Center Services +2 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

Real IT Solutions, Inc is an IT services provider specializing in managed IT services, cybersecurity, and IT consulting for diverse sectors, including healthcare, manufacturing, and accounting. Reviews highlight their exceptional customer service, responsiveness, and proactive problem-solving. A notable 100% of the reviewers express satisfaction with their services, emphasizing the company's ability to maintain system efficiency and security while integrating seamlessly with clients' teams.

See all 14 projects
Industry Experience

Real IT Solutions, Inc has received positive feedback across various industries, including Medical, Manufacturing, Automotive, Education, and Consumer Products. Clients commend their responsiveness, expertise in IT management, and ability to enhance operational efficiency. The Medical and Manufacturing sectors particularly highlight the provider's focus on IT security and network management. Overall, sentiment is highly favorable, indicating strong alignment with clients' needs, making them an excellent choice for businesses in these sectors.
Read All Reviews

Select Industry to see insights

Other Industry Medical Manufacturing Automotive Sports Consumer Products Education

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (5) $10,000 to $49,000 (4) $200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients have consistently praised Real IT Solutions, Inc for their cost-effectiveness and value for money. One client noted the 'pricing fit our budget' and emphasized the 'good value for cost.' Another remarked on their transparency in quotes, stating they are 'usually very spot on,' which enhances trust. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of service relative to the investment, describing it as a significant improvement to their operations.
Read All Reviews

Was this helpful?
View projects from:

Grand Rapids, Michigan (6) Grand Haven, Michigan (2) Kentwood, Michigan (1) Shelby, Michigan (1) Walker, Michigan (1) Comstock Park, Michigan (1) Hudson, Michigan (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

Was this helpful?
Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.9

Cost

4.6

Willing to Refer

4.9

Grand Rapids clients commend Real IT Solutions for delivering tailored IT solutions, including cybersecurity, server upgrades, and ongoing support. Their responsive, knowledgeable team consistently meets deadlines, fostering trust and seamless communication across diverse projects and industries.
Read Local Reviews

Was this helpful?
View Profile Visit Website
Kinetix, LLC

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Sparta, MI

Services provided

40% Cybersecurity

40% IT Managed Services

20% Call Center Services

Kinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.

See all 1 projects

Industry Experience

Kinetix, LLC has demonstrated expertise in the healthcare industry, specifically in IT support for dental practices. Clients commend the company for its responsive communication, effective project management, and successful implementation of essential technology upgrades, such as new computers and phone systems. Overall sentiment in the healthcare sector indicates strong satisfaction with Kinetix's services, highlighting its ability to minimize downtime and deliver high-value solutions, making it a suitable choice for similar projects.
Read All Reviews

Select Industry to see insights

Healthcare

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have praised Kinetix, LLC for providing good value for their cost, with one reviewer highlighting their decision to choose the company based on high ratings and perceived affordability. Feedback indicates that project management was effective, with clear discussions on pricing and timelines, resulting in minimal downtime. Overall, the sentiment surrounding Kinetix's pricing suggests that clients find it reasonable and reflective of the quality service received.
Read All Reviews

Was this helpful?

View Profile
Featured

What are Featured Providers?
Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Grand Rapids, MI

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

See all 52 projects
Reviews mention Accommodating
Clients have consistently praised Big Outsource for their accommodating nature, highlighting their impressive responsiveness to urgent requirements and changes. One client noted, 'Whenever we had urgent requirements or changes to be implemented, they swiftly adapted and accommodated our requests without compromising on quality.' Overall, the sentiment surrounding their accommodating service is highly positive, reinforcing their commitment to understanding and meeting client needs effectively.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
Read Full Review

Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
Read Full Review

Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All Reviews

Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
Read All Reviews

Was this helpful?

View projects from:

United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Was this helpful?
View Profile Visit Website
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Grand Rapids, MI

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects
Reviews mention Accommodating
Clients consistently highlight TDCX's accommodating nature, emphasizing their willingness to adapt to evolving business needs. One client noted the team's dedication to meeting requests based on learnings and their openness to changes, which is crucial for startups. Another mentioned TDCX's agility in managing workforce adjustments as business forecasts change, demonstrating a proactive partnership approach. Overall, the sentiment reflects a strong appreciation for TDCX's flexibility and commitment to collaborative growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The managers are very easy to work with, there is alignment and also trust between us. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
Read Full Review

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Constant communication and ability to circle back on complex problem statements given by our teams to TDCX. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?

View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

Was this helpful?
View Profile Visit Website
QOSNow

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Grand Rapids, MI

Services provided

25% Customer Service Outsourcing

20% Sales Outsourcing

15% Business Consulting +4 services

15% Call Center Services

15% Finance & Accounting Outsourcing (FAO)

5% Back Office Outsourcing

5% Translation

QOSNow is a Customer Service Outsourcing company. Their team is headquartered in Grand Rapids, Michigan. The firm specializes in Customer Service Outsourcing and Sales Outsourcing.
Read more

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Loss Prevention Services, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wyoming, MI

Services provided

80% Call Center Services

20% Business Consulting

Located in Wyoming, Michigan and Natchez, Mississippi, Loss Prevention Services, LLC is a call center. Established in 2009, the team provides Call Center Services and Business Consulting.
Read more

View Profile
Huff Tech Solutions

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Hudsonville, MI

Services provided

50% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +3 services

10% Document Digitization & Management

10% IT Strategy Consulting

10% Other IT Consulting and SI

Huff Tech Solutions is an IT managed services company. They were launched in 2019, and their services include IT managed services and IT strategy consulting.
Read more

View Profile
1 Bold Step

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Grand Rapids, MI

Services provided

20% Business Consulting

20% CRM Consulting and SI

20% Demand Generation Marketing +2 services

20% Marketing Strategy

20% Sales Outsourcing

1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.
Read more

View Profile
Applied Innovation

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Grand Rapids, MI

Services provided

30% IT Managed Services

20% Cybersecurity

20% Robotics Process Automation +3 services

10% Building Security Services

10% Compliance Consulting

10% Document Digitization & Management

Applied Innovation, an IT managed services company, was founded in 1987. The midsize team offers IT managed services and Cybersecurity.
Read more

View Profile
Numar

Not yet reviewed

$1,000+

Undisclosed

Freelancer

Allendale, MI

Services provided

17% AI Agents

15% CRM Consulting and SI

14% Call Center Services +9 services

12% Robotics Process Automation

7% IT Strategy Consulting

5% AI Consulting

5% API Development

5% Application Management & Support

5% Custom Software Development

5% Document Digitization & Management

5% Generative AI

5% Web Development

Numar is a small Allendale, Michigan-based AI Agents company. The team provides AI Agents and CRM consulting and SI.
Read more

View Profile
LongerDays

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Muskegon, MI

Services provided

75% Back Office Outsourcing

15% Call Center Services

10% Customer Service Outsourcing

LongerDays, a Back Office Outsourcing company, was launched in 2010. They focuses on Back Office Outsourcing and Call Center Services.
Read more

View Profile
Hughes Integrated

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Byron Center, MI

Services provided

15% Branding

15% Content Marketing

15% Email Marketing +4 services

15% Sales Outsourcing

15% Social Media Marketing

15% Web Design

10% Search Engine Optimization

Founded in 2018, Hughes Integrated is a branding company. Their team specializes in Branding and Social Media Marketing.
Read more

View Profile
JetCo Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grand Rapids, MI

Services provided

70% Business Consulting

20% Market Research

10% Back Office Outsourcing

JetCo Solutions, a small Business Consulting company, is in Grand Rapids, Michigan. Their services include Business Consulting and Market Research.
Read more

View Profile
Search Prestige

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Grand Rapids, MI

Services provided

40% Search Engine Optimization

20% Pay Per Click

20% Sales Outsourcing +1 service

20% Web Design

SEO agency Search Prestige was established in 2020. Headquartered in Grand Rapids, Michigan, the team provides Search Engine Optimization and Pay Per Click.
Read more

View Profile
Anevo

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Okemos, MI

Services provided

100% Sales Outsourcing

Anevo, a Sales Outsourcing company, was established in 2022. They provides Sales Outsourcing.
Read more

View Profile
Gladstone printing services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lansing, MI

Services provided

50% Graphic Design

25% Document Digitization & Management

25% Logo

Gladstone printing services is a small graphic design company. Launched in 2002, the team specializes in Graphic Design and Logo.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top BPO Companies in Grand Rapids

List of the Top Grand Rapids BPO Services

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Accommodating

Back Office Outsourcing for E-Commerce Co

Call Center Services for Automotive Company

Customer Support for FinTech Organization

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 18 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Data Entry & Mobile App Dev for Boutique Design Firm

Lead Gen & Market Research for SaaS Business Mgmt. Provider

Customer Service Outsourcing for Home Care Agency

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Accommodating

Customer Service Outsourcing for E-Commerce Retail Company

Business & IT Consulting Services for Haircare Company

Customer Support for Driving Technology Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Accommodating

BPO Services for E-Commerce Company

Call Center Services for Global Tech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 2 Grand Rapids BPO Services

Latest BPO Articles

Can AI Replace Financial Service Providers?

How to Create a Corporate Training Budget [With Template]

Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025

Similar Categories

Related Services

Specialties