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Top Call Center Services & Voice Services in Michigan

Ratings Updated: July 16, 2026

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Featured

What are Featured Providers?
SalesRoads

4.9 66 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Michigan

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is an outbound call center and telemarketing firm that offers services in lead generation, sales pipeline development, and customer engagement. With a focus on strategic outreach, their clients report high satisfaction, highlighting their responsiveness and organization. Approximately 90% of reviews praise their effectiveness in driving results and adapting strategies, although some note room for improvement in onboarding processes.

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Reviews mention Adaptable
SalesRoads is consistently praised for its adaptability across various client projects. Clients noted their responsiveness to changing needs, such as adjusting strategies during environmental shifts post-COVID-19 and accommodating different messaging for distinct target audiences. One client highlighted SalesRoads' ability to engage effectively and solve problems, stating they were 'an adaptable partner.' Overall, the sentiment reflects strong appreciation for their flexibility and willingness to align with client objectives.

Lead Generation for Online Perinatal Education Company

4.5 Sep 21, 2022

VSA demonstrated that they had a lot of experience in what they do, and they were very hardworking, willingly going the extra mile for us. Moreover, ours is a very niche market, and VSA still did a very good job adapting to prospecting within it. I really appreciated the time they spent with me initially so that I could educate them on our market and company; it set a strong foundation for the rest of the project.
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Lead Generation for Network Monitoring Company

5.0 Oct 19, 2020

They perform very well. They’re very adaptable. For example, I come to them almost weekly with a new campaign to run. We have weekly calls on Wednesday morning, but by Monday they’re up and running that new campaign and are driving those meetings for us. They do help with different messaging and are open to trying new things.
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Lead Generation for Network Monitoring Company

5.0 Oct 19, 2020

Their adaptability has been incredibly helpful. They started by interfacing with our end-users, and they were able to adapt and work with our channel partners. They each require a different message, but VSA, Inc. been able to accommodate that.
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Sales Outsourcing for Software Company

5.0 May 23, 2025

Their ability to engage with us and help solve problems was impressive. There were a lot of environmental changes during the period we worked together from the post-COVID-19 world, and SalesRoads was an adaptable partner.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback on SalesRoads highlights their exceptional performance in lead generation, achieving contact and trial rates exceeding targets by 150% to 200%. Clients commend their responsiveness and proactive communication, with regular weekly meetings fostering collaboration. One client noted their impressive adaptability, incorporating feedback into discussions to refine strategies. Overall, sentiment is highly positive, with no significant areas for improvement identified by clients in the last six months.
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28 of 38 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read more
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United States (62) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Michigan

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients commend Hugo Inc. for providing excellent value for money, consistently noting their competitive pricing and effective service delivery. One client highlighted their selection due to 'good value for cost,' while another emphasized the '80% improvement in efficiency compared to in-house hiring.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as multiple reviews underscore how Hugo's partnership has led to significant operational improvements without excessive expenditure.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Michigan

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Helpware CX for their effective marketing support, noting a successful engagement that resulted in six new customers. Feedback highlights the company's impressive speed in project management and communication efficiency. A client specifically appreciated the value provided relative to cost, indicating a strong overall satisfaction with the services rendered. No areas for improvement were identified, reflecting a positive sentiment towards Helpware CX's capabilities.
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Industry Experience

Helpware CX has garnered positive feedback across various industries, including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients praised their project management, communication, and ability to adapt to specific needs, leading to increased efficiency and customer satisfaction. Particularly in IT and Healthcare, Helpware's expertise in training and support was highlighted as a strength. Overall sentiment reflects a strong alignment with clients' values and objectives, making Helpware a suitable choice for companies seeking customer support and operational enhancements.
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Consumer Products Healthcare Information technology Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Michigan

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Ambs Call Center

5.0 16 reviews

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Premier Verified

Undisclosed

< $25 / hr

50 - 249

Jackson, MI

Services provided

100% Call Center Services

Ambs Call Center is a Customer Support Services company offering both inbound and outbound Call Handling and Customer Service Center solutions. Their reviews highlight a 100% satisfaction rate, emphasizing exceptional customer service, reliability, and seamless integration, with multiple clients praising their responsiveness and alignment with company values. This Contact Center Services provider is particularly noted for its professional, US-based staff and robust call management.

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13 of 14 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist for Consulting & Investigations Firm
5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read more
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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Ambs Call Center for their cost-effectiveness and overall value. Feedback highlights that their pricing fits budgets while delivering high-quality service, with one client noting, "good value for cost." Another remarked on their pricing being reasonable for the services provided, stating, "the value for all they provided came at a very reasonable price." Overall, clients express satisfaction with their investment, indicating that the services rendered significantly enhance operational efficiency.
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More responsive than most other service providers

Ambs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.

Ambs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.
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Global Response

4.5 9 reviews

$50,000+

Undisclosed

1,000 - 9,999

Gwinn, MI

Services provided

20% Call Center Services

50% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% IT Managed Services

Global Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.

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Industry Experience

Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.
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Financial services Hospitality & leisure Retail Real estate Business services Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.
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Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

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Gwinn, MI

411 Third St
Gwinn, MI 49841
1

800-537-8000

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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Michigan

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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A-SALES AB

4.9 67 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Michigan

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.

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Reviews mention Receptive
Clients report that A-SALES AB demonstrates a strong receptiveness to feedback, with one client noting the team's openness to suggestions and commitment to finding optimal solutions. They are described as responsive and helpful, particularly in data iteration. The positive sentiment surrounding their adaptability reflects a collaborative approach that aligns well with client expectations, fostering a productive working relationship aimed at achieving successful outcomes.

Lead Gen & Appointment Setting for Video Solutions Company

5.0 Mar 29, 2024

They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their receptivity to feedback made for a seamless collaboration. While they drove our appointments and sales forward, they served as a catalyst in our race towards market dominance.
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16 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Industry Experience

A-SALES AB has demonstrated strong expertise in lead generation and appointment setting across various industries, including Financial Services, IT, Business Services, Advertising & Marketing, and Healthcare. Clients commend their effective communication, tailored outreach strategies, and responsiveness, leading to significant improvements in sales pipelines and meeting bookings. Overall, feedback indicates a highly positive sentiment regarding their ability to deliver results, particularly in sectors requiring targeted and strategic engagement.
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Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technology

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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
A-SALES AB is frequently recognized for providing excellent value for money, with clients noting the affordability of their services relative to the quality delivered. For instance, one client highlighted their 'good value for the cost,' while another remarked on the 'great culture fit' and pricing that suited their budget. Overall sentiment is positive, with many clients expressing satisfaction with the results achieved, often exceeding expectations in lead generation and appointment setting.
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Appointment Setter Online

5.0 54 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Michigan

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.

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6 of 6 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment-setting services. Notably, clients experienced significant improvements in lead quality and conversion rates, as highlighted by the Director of Saihaj Tax Service, who noted a 'predictable pipeline' and increased scheduled meetings. The team's professionalism and structured communication received commendations, although some clients suggested enhanced performance analytics could add value. Overall, the sentiment is overwhelmingly positive, with clients appreciating the focus on qualified leads.
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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (20) Canada (8) France (1)

This provider is fluent in 13 languages:

English

Spanish

Arabic

Hindi

Portuguese

German

French

Italian

Panjabi

Romanian

Hebrew

Swedish

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This provider is available in 24 time zones:

Near East Time (NET)

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Midway Islands Time (MIT)

Arabia Standard Time (AST)

Central African Time (CAT)

Alaska Standard Time (AKST)

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Real IT Solutions, Inc

5.0 14 reviews

$5,000+

$150 - $199 / hr

10 - 49

Walker, MI

Services provided

10% Call Center Services

50% IT Managed Services

20% Cybersecurity +2 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

Real IT Solutions, Inc specializes in Contact Center Services and Customer Support Services, delivering effective solutions such as phone system optimization and telemarketing reduction. They received positive feedback for their multi-level security system and prompt response, with approximately 90% of reviews highlighting their professionalism and effective communication. Some minor delays were noted, but customer satisfaction remains high.

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Reviews mention Unique expertise
Clients express a highly positive sentiment regarding Real IT Solutions, Inc's unique expertise. One client noted, "I have yet to come up with something that’s broken or that we want to do that they haven’t been able to figure out how to fix or handle," highlighting their problem-solving capabilities. Additionally, their proactive approach in providing security updates and training further reinforces their specialized knowledge in IT solutions.

Managed IT Services for K–12 Private Education Institution

5.0 Apr 23, 2021

It’s their overall expertise. I have yet to come up with something that’s broken or that we want to do that they haven’t been able to figure out how to fix or handle. Real IT Solutions, Inc approaches situations differently than I would, so we make a good team. We can play off of each other’s strengths.
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1 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

IT Services for Automotive Checking Fixtures Manufacturer
5.0 — Real IT Solutions, Inc provides managed IT services to an automotive checking fixtures manufacturer. Their tasks include securing the client's network, maintaining their systems, and preventing Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (5) $10,000 to $49,000 (4) $200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients have consistently praised Real IT Solutions, Inc for their cost-effectiveness and value for money. One client noted the 'pricing fit our budget' and emphasized the 'good value for cost.' Another remarked on their transparency in quotes, stating they are 'usually very spot on,' which enhances trust. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of service relative to the investment, describing it as a significant improvement to their operations.
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Grand Rapids, Michigan (6) Grand Haven, Michigan (2) Kentwood, Michigan (1) Shelby, Michigan (1) Walker, Michigan (1) Comstock Park, Michigan (1) Hudson, Michigan (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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OTAVA®

5.0 3 reviews

Undisclosed

$100 - $149 / hr

50 - 249

Ann Arbor, MI

Services provided

15% Call Center Services

30% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Managed Services

15% IT Strategy Consulting

OTAVA® is a comprehensive IT solutions provider offering services in infrastructure management, cloud solutions, and IT support. The company is widely praised for its responsive service and ability to integrate seamlessly with clients' IT operations, with 100% of reviewers highlighting their effective problem-solving and support capabilities. Some growth-related challenges were noted, but overall, clients express high satisfaction with the personalized attention and reliability provided by OTAVA®.

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Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with OTAVA® (formerly NewCloud Networks), highlighting their rapid response to critical issues, such as restoring data after ransomware attacks within hours. One client noted, "NewCloud Networks keeps us up and running — they have my undying gratitude," emphasizing their proactive support and seamless integration of technology solutions. Overall, the sentiment reflects a strong appreciation for their reliability and customer service, reinforcing their reputation as a dependable partner for IT needs.

Cloud Management & IT Services for Nonprofit Organization

5.0 Jan 6, 2021

NewCloud Networks keeps us up and running — they have my undying gratitude. It’s truly like a plug and play process; we plug it in, it’s good to go, and we don’t have to do anything. They handle the problem and they fix whatever is needed to be fixed. Until they do that, we can’t access the system and they’ve always gotten it done in a timely manner.
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Industry Experience

OTAVA® has effectively supported diverse industries such as healthcare, food service, and construction. Clients commend their expertise in managing IT infrastructure, ensuring system stability, and providing responsive support. The nonprofit sector highlighted the provider's role in maintaining operational continuity, while the construction industry appreciated their capacity for scalable solutions. Overall sentiment indicates a strong trust in OTAVA® for reliable IT services, particularly in environments requiring consistent uptime and tailored technological solutions.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive OTAVA® as offering substantial value for money, with several reviews highlighting that the company's services are a significant investment but yield critical operational support. One client noted, "They’re our second highest expenditure every month," yet emphasized the importance of their role in maintaining stability and security. Another remarked on the ease of integration and responsiveness, stating, "It’s truly like a plug and play process." Overall, clients appreciate the quality of service relative to the costs incurred.
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Kinetix, LLC

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Sparta, MI

Services provided

20% Call Center Services

40% Cybersecurity

40% IT Managed Services

Kinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.

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Industry Experience

Kinetix, LLC has received positive feedback primarily from the healthcare industry, specifically a general dentistry office. Their expertise in IT support is highlighted through successful implementations of new technology with minimal downtime. Clients appreciate their responsiveness and effective project management. The sentiment is overwhelmingly positive, indicating Kinetix's strengths in delivering valuable IT solutions for healthcare providers, making them a suitable partner for similar projects in the industry.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Kinetix, LLC as offering good value for cost, with one client highlighting their selection due to 'good value for cost' and 'high ratings.' The company is commended for its responsiveness and thorough communication regarding project timelines and pricing, leading to minimal downtime during implementations. Overall, feedback indicates satisfaction with the balance of cost and service quality, with no significant areas for improvement noted.
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Epic Receptionists

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Canton, MI

Services provided

90% Call Center Services

10% Sales Outsourcing

Answering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
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Online VA Team

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ann Arbor, MI

Services provided

25% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Online VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
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QOSNow

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Grand Rapids, MI

Services provided

15% Call Center Services

25% Customer Service Outsourcing

20% Sales Outsourcing +4 services

15% Business Consulting

15% Finance & Accounting Outsourcing (FAO)

5% Back Office Outsourcing

5% Translation

QOSNow is a Customer Service Outsourcing company. Their team is headquartered in Grand Rapids, Michigan. The firm specializes in Customer Service Outsourcing and Sales Outsourcing.
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Rock Connections

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Detroit, MI

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Rock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
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Crusecom

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Oscoda, MI

Services provided

100% Call Center Services

Crusecom is a call center. They are located in Oscoda, Michigan and have small team. Their team specializes in Call Center Services.
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Dialog Direct

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Highland Park, MI

Services provided

35% Call Center Services

35% Direct Marketing

30% E-Commerce Development

Dialog Direct is an answering service. Their large team is located in Highland Park, Michigan. Their team specializes in Call Center Services and Direct Marketing.
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Loss Prevention Services, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wyoming, MI

Services provided

80% Call Center Services

20% Business Consulting

Located in Wyoming, Michigan and Natchez, Mississippi, Loss Prevention Services, LLC is a call center. Established in 2009, the team provides Call Center Services and Business Consulting.
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Directele, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Madison Heights, MI

Services provided

100% Call Center Services

Directele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
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Rochester Telemessaging Center

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Rochester, MI

Services provided

65% Call Center Services

35% Customer Service Outsourcing

Rochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
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Armored Medical Billing Solutions LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Wixom, MI

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

Armored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
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United Call Center Solutions

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dearborn, MI

Services provided

10% Call Center Services

20% Conversion Optimization

10% Application Management & Support +9 services

10% Business Consulting

10% Customer Service Outsourcing

10% Sales Outsourcing

5% CRM Consulting and SI

5% Commercial Brokerage Services

5% Commercial Development

5% Commercial Financing

5% Other IT Consulting and SI

5% Transcription

Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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AdvantageCS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ann Arbor, MI

Services provided

10% Call Center Services

20% IT Managed Services

15% Custom Software Development +5 services

15% E-Commerce Development

15% Web Development

10% Fulfillment

10% Warehousing & Distribution

5% Sales Outsourcing

AdvantageCS is an IT managed services company. Established in 1979, their team focuses on IT managed services and Custom Software Development.
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Clementine Live Answering Service

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Harper Woods, MI

Services provided

25% Call Center Services

25% Application Testing

25% Public Relations +1 service

25% Sales Outsourcing

PR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
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Medivantek Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clinton TWP, MI

Services provided

10% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +3 services

15% Business Consulting

15% Sales Outsourcing

10% Transcription

Medivantek Medical Billing Services, a small Customer Service Outsourcing company, is located in Clinton TWP, Michigan. The team provides Customer Service Outsourcing and Back Office Outsourcing.
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Bennett Communication Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Flint, MI

Services provided

40% Call Center Services

24% Customer Service Outsourcing

20% HR Consulting +1 service

16% Sales Outsourcing

Bennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
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Big Water Technologies

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Southfield, MI

Services provided

16% Call Center Services

20% Cybersecurity

20% IT Managed Services +3 services

16% IT Strategy Consulting

16% Unified Communications Consulting & SI

12% Cloud Consulting & SI

Big Water Technologies is an IT managed services company. The small Southfield, Michigan-based team provides IT managed services and Cybersecurity. The company was established in 2010.
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National Technology Management

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bingham Farms, MI

Services provided

10% Call Center Services

70% IT Managed Services

10% Affiliate Marketing +1 service

10% Other IT Consulting and SI

Founded in 2023, National Technology Management is a midsize Bingham Farms, Michigan-based IT managed services company. Their team offers IT managed services and Affiliate Marketing.
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Inbound Lead Solutions

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Detroit, MI

Services provided

10% Branding

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Inbound Lead Solutions is a branding agency. The Detroit, Michigan-based company focuses on Branding and Marketing Strategy.
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Advanced Customer Services

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Troy, MI

Services provided

40% Call Center Services

50% Customer Service Outsourcing

10% Fulfillment

Headquartered in Troy, Michigan, Advanced Customer Services is a Customer Service Outsourcing company. Founded in 1982, the team specializes in Customer Service Outsourcing and Call Center Services.
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The greatest on the planet

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dearborn, MI

Services provided

30% Advertising

10% Branding

10% Direct Marketing +5 services

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Media Planning & Buying

10% Sales Outsourcing

The greatest on the planet is a small Dearborn, Michigan-based Advertising company. Their services include Advertising and Branding.
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S4L Partners

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Royal Oak, MI

Services provided

45% Recruitment Process Outsourcing

25% Recruiting

20% Back Office Outsourcing +1 service

10% Sales Outsourcing

S4L Partners is a Recruitment Process Outsourcing company. Launched in 2018, the agency focuses on Recruitment Process Outsourcing and Recruiting.
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JOHN HOPPER

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dearborn, MI

Services provided

30% Business Consulting

10% Accounting

10% Advertising +8 services

10% Commercial Financing

10% Financial Advising & Planning

10% HR Consulting

10% Sales Outsourcing

3% Recruiting

3% Staffing

2% HR Outsourcing

2% PEO/Employee Leasing

JOHN HOPPER, a small Business Consulting company, is in Dearborn, Michigan. The team provides Business Consulting and Advertising.
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Immortal Jellyfish Marketing

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Ann Arbor, MI

Services provided

30% Branding

20% Market Research

20% Marketing Strategy +3 services

10% Packaging Design

10% Product Design

10% Sales Outsourcing

Founded in 2018, Immortal Jellyfish Marketing is a small branding company. Their team focuses on Branding and Market Research.
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The Wisdom Link, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Harbor Springs, MI

Services provided

40% Business Consulting

30% Sales Outsourcing

15% Content Marketing +1 service

15% Content Writing Services

The Wisdom Link, Inc. Is a small Business Consulting company founded in 2002. Their services include Business Consulting and Sales Outsourcing.
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Red House Medical Billing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wixom, MI

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Accounting

Midsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
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Keizer Solutions Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Southfield, MI

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Cybersecurity

Keizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
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1 Bold Step

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Grand Rapids, MI

Services provided

20% Business Consulting

20% CRM Consulting and SI

20% Demand Generation Marketing +2 services

20% Marketing Strategy

20% Sales Outsourcing

1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.
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Strategic Market Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clio, MI

Services provided

20% Branding

20% Sales Outsourcing

15% Email Marketing +3 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Design

Strategic Market Solutions, LLC is a Clio, Michigan-based branding firm. The team offers Branding and Sales Outsourcing.
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RANGE TELECOMMUNICATIONS

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Marquette, MI

Services provided

100% Call Center Services

RANGE TELECOMMUNICATIONS is a phone answering service. Founded in 1974, the company is headquartered in Marquette, Michigan. Their services include Call Center Services.
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SunTel Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Troy, MI

Services provided

75% Call Center Services

25% Customer Service Outsourcing

SunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
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Answer Technology Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Detroit, MI

Services provided

100% Call Center Services

Established in 1998, Answer Technology Group is a call center. The team provides Call Center Services.
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Professional Answering Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Whitmore Lake, MI

Services provided

100% Call Center Services

Professional Answering Services is a call center company. The Whitmore Lake, Michigan-based team provides Call Center Services.
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Stealth Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Northville, MI

Services provided

40% Fractional CMO Services

20% Business Consulting

20% Marketing Strategy +1 service

20% Sales Outsourcing

Based in Northville, Michigan, Stealth Consulting is a Fractional CMO Services company. The team offers Fractional CMO Services and Marketing Strategy.
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Essential CMO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ann Arbor, MI

Services provided

40% Fractional CMO Services

20% Sales Outsourcing

10% Market Research +3 services

10% Marketing Strategy

10% Recruiting

10% Staffing

Essential CMO, a small Fractional CMO Services company, is headquartered in Ann Arbor, Michigan. The team specializes in Fractional CMO Services and Sales Outsourcing.
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Reliance Transcriptions and Infotech Corp.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Howell, MI

Services provided

50% Call Center Services

50% Transcription

Launched in 2008, Reliance Transcriptions and Infotech Corp. Is a call center company and Transcription company. The small team specializes in Call Center Services and Transcription.
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Howell, MI

3318 Kneeland Circle Howell
Howell, MI 48843

+1.517.304.0731

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LongerDays

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Muskegon, MI

Services provided

15% Call Center Services

75% Back Office Outsourcing

10% Customer Service Outsourcing

LongerDays, a Back Office Outsourcing company, was launched in 2010. They focuses on Back Office Outsourcing and Call Center Services.
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Hesel Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Madison Heights, MI

Services provided

15% Content Marketing

15% Pay Per Click

15% Sales Outsourcing +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Video Production

10% Branding

Hesel Media is a social media marketing company. Established in 2019, the firm focuses on Social Media Marketing and Content Marketing.
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Hughes Integrated

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Byron Center, MI

Services provided

15% Branding

15% Content Marketing

15% Email Marketing +4 services

15% Sales Outsourcing

15% Social Media Marketing

15% Web Design

10% Search Engine Optimization

Founded in 2018, Hughes Integrated is a branding company. Their team specializes in Branding and Social Media Marketing.
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Growth Canvas Consulting LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

South Lyon, MI

Services provided

20% Fractional CMO Services

10% BI & Big Data Consulting & SI

10% Corporate Training & Coaching +6 services

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Public Relations

10% Sales Outsourcing

10% Social Media Marketing

Growth Canvas Consulting LLC is a Fractional CMO Services company. The South Lyon, Michigan-based company specializes in Fractional CMO Services and Public Relations.
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Online-Access

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Port Huron, MI

Services provided

10% Call Center Services

15% Advertising

15% Branding +5 services

15% Marketing Strategy

15% Search Engine Optimization

10% Content Marketing

10% Pay Per Click

10% Social Media Marketing

Online-Access, an Advertising company, offers Advertising and Branding. The agency is located in Port Huron, Michigan.
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Marketing Department Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houghton, MI

Services provided

10% Branding

10% Content Marketing

10% Corporate Photography +7 services

10% Market Research

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Design

10% Web Development

Marketing Department Inc., a branding company, is headquartered in Houghton, Michigan. Established in 2000, the team offers Branding and Market Research.
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Numar

Not yet reviewed

$1,000+

Undisclosed

Freelancer

Allendale, MI

Services provided

14% Call Center Services

17% AI Agents

15% CRM Consulting and SI +9 services

12% Robotics Process Automation

7% IT Strategy Consulting

5% AI Consulting

5% API Development

5% Application Management & Support

5% Custom Software Development

5% Document Digitization & Management

5% Generative AI

5% Web Development

Numar is a small Allendale, Michigan-based AI Agents company. The team provides AI Agents and CRM consulting and SI.
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Saba Group Now

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Detroit, MI

Services provided

10% Call Center Services

20% Recruiting

20% Recruitment Process Outsourcing +4 services

20% Staffing

10% Business Consulting

10% CRM Consulting and SI

10% Cloud Consulting & SI

Based in Detroit, Michigan, Saba Group Now is a Staffing company. Their services include Staffing and Recruiting.
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Conach Marketing Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Saginaw, MI

Services provided

10% Advertising

10% Branding

10% Content Marketing +7 services

10% Direct Marketing

10% Event Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

Advertising company Conach Marketing Group was launched in 2008. The agency specializes in Advertising and Branding.
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Digital Desk

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clinton Township, MI

Services provided

20% Fractional CMO Services

20% Sales Outsourcing

20% Social Media Marketing +3 services

20% Web Design

10% Email Marketing

10% Search Engine Optimization

Digital Desk is a social media marketing company established in 2014. The company offers Social Media Marketing and Web Design, and is small.
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