Top Call Center Services & Voice Services in Michigan
5 Leaders 15 Contenders
55 Companies
List of the Top Michigan Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$10,000+Undisclosed50 - 249Serves MichiganServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 69 projectsSalesRoads is a distinguished provider of outbound call center and telemarketing services, adept at generating leads and enhancing sales pipelines. With over 90% of clients praising their project management skills and commitment to understanding client needs, they are lauded for their exceptional communication, strategic approach, and effective execution. Notably, 80% of reviewers highlight their ability to deliver significant measurable outcomes, such as increased leads and appointments.
Reviews mention Patient
SalesRoads has received positive feedback regarding their patience and adaptability in client engagements. One client noted their accessibility and helpfulness, emphasizing that SalesRoads remains patient even during challenging times. The client appreciated how SalesRoads adapted to their needs and provided consistent support, ultimately becoming an integral part of their marketing program. Overall, the sentiment reflects a strong trust in SalesRoads' ability to manage client relationships effectively.-
Appointment Setting for Industrial Automation Company
4.5 Nov 6, 2019They're very helpful and accessible. When we get backed up on our side, they're always very patient with us.
Read Full Review
Was this helpful?
4 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
SalesRoads has received positive feedback over the last six months, highlighting their effectiveness in appointment setting and market research. Clients commend their data-driven approach, responsiveness, and ability to adapt strategies based on feedback. For instance, one client noted a conversion rate of 14% for booked meetings, well above the target. Another mentioned generating a $500,000 revenue pipeline from their insights. Overall, clients view SalesRoads as a valuable partner, integral to their sales processes.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesRoads has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently highlighted the reasonable pricing and the quality of service delivered. For instance, one client noted that they chose SalesRoads due to its 'good value for cost' and high ratings. Another mentioned a significant return on investment, citing that SalesRoads helped grow their program to include numerous clients, resulting in substantial revenue. Overall, clients expressed satisfaction with the results relative to their investment.Was this helpful?
View projects from:
This provider is available in 1 time zone:
- Eastern European Time (EET)
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves MichiganServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Well-organized projects
Client feedback highlights Hugo Inc.'s exceptional organizational skills in project management. A media company noted the seamless onboarding process, stating, "it felt very natural" and praised their ability to deliver projects in under three weeks. Similarly, a financial services firm commended Hugo for their timely execution and adaptability, which transformed their customer support operations. Overall, clients express high satisfaction with Hugo's structured approach, contributing to efficient project outcomes and effective communication.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
Read Full Review -
Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
Read Full Review -
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
Read Full Review -
Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
Read Full Review -
Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves MichiganServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Flexible
The sentiment of flexibility in Helpware's service is consistently highlighted across client reviews. One client noted that Helpware was 'flexible when we needed to shift timing' during implementation, while another emphasized their 'incredibly adaptable' nature in meeting specialty support needs. A project manager praised Helpware for being 'very quick to onboard and ramp up,' showcasing their ability to adjust to client demands effectively. Overall, clients view Helpware as a responsive partner that can scale and adjust to evolving project requirements.-
Call Center Services for Hotel Booking Software Company
5.0 Aug 21, 2023The team met all goals for implementation and was flexible when we needed to shift timing along the way.
Read Full Review -
Call Center Services for Resume Builder Website
5.0 Apr 29, 2021We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
Read Full Review -
Customer Service via Chat
5.0 Feb 1, 2019Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
Read Full Review
Was this helpful?
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
View projects from:
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves MichiganServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
Reviews mention Professional
Clients have praised six eleven global services for its high quality, professional management, and effective communication. One client noted their impressive project accuracy, maintaining levels over 95% and even reaching 99%. Additionally, the team consistently responds promptly to requests and actively engages in problem-solving, demonstrating a commitment to service excellence. Overall, client sentiment reflects strong satisfaction with the professionalism and support provided by six eleven global services.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
Read Full Review
Was this helpful?
1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesSee all 19 projectsAmbs Call Center is a provider of Contact Center Services, specializing in Inbound and Outbound Call Center operations, Customer Support, and Telephonic Support. The reviews indicate overwhelmingly positive feedback, with approximately 100% praising their professional and timely service delivery, customer service excellence, and value for cost. Clients consistently commend their responsiveness and ability to customize services to specific needs.
Reviews mention Exceptional performance
Ambs Call Center has received exceptional feedback for its outstanding performance in providing 24-hour call center services. Clients have praised their customer service as 'above and beyond' and noted the remarkable training of their employees, which ensures consistent and knowledgeable support. One client highlighted that the service directly contributed to securing jobs that would have otherwise been lost, demonstrating a clear return on investment. Overall, clients express complete satisfaction with Ambs Call Center's dependability and professionalism.-
Call Center Services for Mental Health Counseling Company
5.0 Jun 10, 2025Aaron and his team are outstanding! The customer service is above and beyond!
Read Full Review -
After Hours Answering Service for Flooring Business
5.0 Jun 8, 2018The level of training for each employee is remarkable. Everyone that we speak to seems to have been briefed on our business, which is important for serving our needs. AMBS works exactly as promised and delivers a consistently professional service every time.
Read Full Review
Was this helpful?
3 of 4 reviews are 5 stars4 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Ambs Call Center has received positive feedback over the past six months, with clients highlighting their timely and professional handling of after-hours calls. One client praised their ability to provide detailed call reports, while another noted excellent customer service and effective communication. Clients frequently mentioned the company's alignment with their values and budget, indicating a strong overall satisfaction with the services provided. No significant areas for improvement were identified.Was this helpful?
16 of 18 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 18 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist for Consulting & Investigations Firm
5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Ambs Call Center receives consistently positive feedback regarding its cost-effectiveness and value for money. Clients frequently highlight that the pricing fits their budgets while providing excellent service. For instance, one client noted that Ambs Call Center offered 'good value for cost,' while another emphasized that their services significantly improved business efficiency, ultimately paying for themselves. Overall, the sentiment reflects a strong appreciation for the balance of quality service and reasonable pricing.Was this helpful?
-
-
$1,000+< $25 / hr10 - 49Howell, MI
Services provided
10% Call Center Services70% Sales Outsourcing10% AI Agents +1 service10% Email MarketingSee all 14 projectsStartupr is a company specializing in Contact Center Services with a strong focus on generating qualified appointments through outbound call handling. Across reviews, 100% of clients commend their performance-based model and high responsiveness, with 85% highlighting their efficient project management and communication. Clients appreciate their cost-effective approach and targeting precision, resulting in consistent qualified lead generation.
Reviews mention Openness
Startupr received positive feedback regarding its openness and communication throughout the project. Clients appreciated that the team kept them informed, responded quickly, and were receptive to changes in strategy. One client noted that Startupr was easy to work with and delivered all items on time, highlighting their willingness to adapt messaging and target audiences as needed. Overall, the sentiment reflects satisfaction with Startupr's transparency and responsiveness.-
Sales Outsourcing for Custom Software Dev Consultancy
5.0 Aug 24, 2026The team was easy to work with and always kept us in the loop. They delivered everything on time, responded quickly, and were open to making changes whenever we wanted to test a different audience or adjust the messaging. Communication was straightforward.
Read Full Review
Was this helpful?
4 of 4 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Startupr has received positive feedback from clients over the past six months, highlighting its effectiveness in generating qualified meetings and managing outbound processes. Clients appreciated Startupr's organized project management and responsiveness, noting successful outcomes such as 50 qualified conversations and consistent appointment generation. The performance-based model was particularly praised, as it aligned with clients' goals. Overall, clients expressed satisfaction with Startupr's understanding of their specific needs and the quality of results delivered, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Startupr has demonstrated expertise across various industries, including Information Technology, Medical, Business Services, Advertising & Marketing, Gaming, and more. Clients consistently commend their effective outbound sales strategies, resulting in high-quality leads and qualified meetings. Overall sentiment is positive, with notable strengths in communication, project management, and execution of tailored outreach programs. This makes Startupr an excellent choice for companies seeking reliable lead generation and appointment setting in these sectors.
Read All ReviewsSelect Industry to see insights
Design Software Medical Gaming Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Startupr is recognized for its strong value for money, with multiple clients highlighting its pricing structure as fitting their budgets. Feedback indicates satisfaction with the pay-per-meeting model, which aligns costs directly with results achieved. Clients reported measurable outcomes, such as 40+ qualified meetings and significant pipeline growth, at a blended cost per meeting often cited around $500 to $750. Overall, the sentiment is positive, with clients appreciating both the affordability and effectiveness of Startupr's services.Was this helpful?
-
-
$5,000+$150 - $199 / hr10 - 49Grand Rapids, MI
Services provided
10% Call Center Services50% IT Managed Services20% Cybersecurity +2 services10% Cloud Consulting & SI10% IT Strategy ConsultingSee all 15 projectsReal IT Solutions, Inc is an IT services company providing robust Contact Center Services, including telephonic support and call handling solutions. Reviews highlight their effective project management and responsive customer support, with over 90% of feedback emphasizing timely delivery and comprehensive customer care. Clients appreciate their security expertise and tailored solutions for enhancing phone and network systems.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Real IT Solutions, Inc has received positive feedback over the past six months, particularly for their efficient transition services from Google to Microsoft. Clients have praised their responsiveness, timely project delivery, and comprehensive support, including training and device management. One client noted the seamless communication and smooth process throughout the engagement. Overall, the sentiment reflects satisfaction with the value provided and the effectiveness of their solutions.Was this helpful?
1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
IT Services for Automotive Checking Fixtures Manufacturer
5.0 — Real IT Solutions, Inc provides managed IT services to an automotive checking fixtures manufacturer. Their tasks include securing the client's network, maintaining their systems, and preventing Read moreWas this helpful?
Industry Experience
Real IT Solutions, Inc has garnered positive feedback across various industries, including medical, manufacturing, automotive, and education. Clients commend the company's expertise in IT management, cybersecurity, and network solutions, noting significant efficiency improvements and robust support. In medical and manufacturing sectors, they are recognized for their proactive service and responsiveness, while in education, their ability to streamline technology management stands out. Overall sentiment indicates that Real IT Solutions, Inc is well-suited for clients seeking reliable IT solutions in diverse sectors.
Read All ReviewsSelect Industry to see insights
Medical Other Industry Manufacturing Automotive Sports Consumer Products EducationWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
$50,000+Undisclosed1,000 - 9,999Gwinn, MI
Services provided
20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% IT Managed ServicesSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service and Order Processing for Retail Company
5.0 — Read moreWas this helpful?
Industry Experience
Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.
Read All ReviewsSelect Industry to see insights
Financial services Hospitality & leisure Retail Real estate Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
Was this helpful?
-
Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
Services provided
15% Call Center Services30% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services15% IT Strategy ConsultingSee all 3 projectsOTAVA® is a comprehensive IT solutions provider offering services in infrastructure management, cloud solutions, and IT support. The company is widely praised for its responsive service and ability to integrate seamlessly with clients' IT operations, with 100% of reviewers highlighting their effective problem-solving and support capabilities. Some growth-related challenges were noted, but overall, clients express high satisfaction with the personalized attention and reliability provided by OTAVA®.
Reviews mention Flexible
OTAVA® has received positive feedback regarding their flexibility in project design and execution. Clients highlighted their ability to tailor systems dynamically, allowing for adjustments whenever challenges arose. One client emphasized that OTAVA®'s flexibility made a significant difference in addressing their specific needs, enabling an ideal solution for their operational problems. Overall, the sentiment reflects satisfaction with OTAVA®'s adaptability and responsiveness throughout the project lifecycle.-
Data Center Migration & Hosting for Construction Company
5.0 Mar 26, 2019Their flexibility with design let us tailor the system at any point. Whenever we noticed an inadequacy, we could make changes. That made a huge difference in our approach, and let us set up an ideal solution for the problems we faced.
Read Full Review
Was this helpful?
Industry Experience
OTAVA® has effectively supported diverse industries such as healthcare, food service, and construction. Clients commend their expertise in managing IT infrastructure, ensuring system stability, and providing responsive support. The nonprofit sector highlighted the provider's role in maintaining operational continuity, while the construction industry appreciated their capacity for scalable solutions. Overall sentiment indicates a strong trust in OTAVA® for reliable IT services, particularly in environments requiring consistent uptime and tailored technological solutions.
Read All ReviewsSelect Industry to see insights
Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OTAVA® as offering substantial value for money, with several reviews highlighting that the company's services are a significant investment but yield critical operational support. One client noted, "They’re our second highest expenditure every month," yet emphasized the importance of their role in maintaining stability and security. Another remarked on the ease of integration and responsiveness, stating, "It’s truly like a plug and play process." Overall, clients appreciate the quality of service relative to the costs incurred.Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Sparta, MI
Services provided
20% Call Center Services40% Cybersecurity40% IT Managed ServicesSee all 1 projectsKinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.
Industry Experience
Kinetix, LLC has received positive feedback primarily from the healthcare industry, specifically a general dentistry office. Their expertise in IT support is highlighted through successful implementations of new technology with minimal downtime. Clients appreciate their responsiveness and effective project management. The sentiment is overwhelmingly positive, indicating Kinetix's strengths in delivering valuable IT solutions for healthcare providers, making them a suitable partner for similar projects in the industry.
Read All ReviewsSelect Industry to see insights
HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kinetix, LLC as offering good value for cost, with one client highlighting their selection due to 'good value for cost' and 'high ratings.' The company is commended for its responsiveness and thorough communication regarding project timelines and pricing, leading to minimal downtime during implementations. Overall, feedback indicates satisfaction with the balance of cost and service quality, with no significant areas for improvement noted.Was this helpful?
-
$1,000+Undisclosed2 - 9Canton, MI
Services provided
90% Call Center Services10% Sales OutsourcingAnswering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr250 - 999Detroit, MI
Services provided
75% Call Center Services25% Customer Service OutsourcingRock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Oscoda, MI
Services provided
100% Call Center ServicesCrusecom is a call center. They are located in Oscoda, Michigan and have small team. Their team specializes in Call Center Services.
Read more -
UndisclosedUndisclosed1,000 - 9,999Highland Park, MI
Services provided
35% Call Center Services35% Direct Marketing30% E-Commerce DevelopmentDialog Direct is an answering service. Their large team is located in Highland Park, Michigan. Their team specializes in Call Center Services and Direct Marketing.
Read more -
UndisclosedUndisclosed50 - 249Wyoming, MI
Services provided
80% Call Center Services20% Business ConsultingLocated in Wyoming, Michigan and Natchez, Mississippi, Loss Prevention Services, LLC is a call center. Established in 2009, the team provides Call Center Services and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9Madison Heights, MI
Services provided
100% Call Center ServicesDirectele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9Rochester, MI
Services provided
65% Call Center Services35% Customer Service OutsourcingRochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Grand Rapids, MI
Services provided
15% Call Center Services25% Customer Service Outsourcing20% Sales Outsourcing +4 services15% Business Consulting15% Finance & Accounting Outsourcing (FAO)5% Back Office Outsourcing5% TranslationQOSNow is a Customer Service Outsourcing company. Their team is headquartered in Grand Rapids, Michigan. The firm specializes in Customer Service Outsourcing and Sales Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Ann Arbor, MI
Services provided
15% Call Center Services40% Back Office Outsourcing40% Customer Service Outsourcing +1 service5% Sales OutsourcingLaunched in 2014, Online VA Team, a midsize Back Office Outsourcing company, is based in Ann Arbor, Michigan. Their team offers Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Harper Woods, MI
Services provided
25% Call Center Services25% Application Testing25% Public Relations +1 service25% Sales OutsourcingPR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
Read more -
$1,000+$25 - $49 / hr2 - 9Flint, MI
Services provided
40% Call Center Services24% Customer Service Outsourcing20% HR Consulting +1 service16% Sales OutsourcingBennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
Read more -
$1,000+$25 - $49 / hr10 - 49Wixom, MI
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingArmored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
Read more -
Undisclosed< $25 / hr10 - 49Dearborn, MI
Services provided
10% Call Center Services20% Conversion Optimization10% Application Management & Support +9 services10% Business Consulting10% Customer Service Outsourcing10% Sales Outsourcing5% CRM Consulting and SI5% Commercial Brokerage Services5% Commercial Development5% Commercial Financing5% Other IT Consulting and SI5% TranscriptionHeadquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Ann Arbor, MI
Services provided
10% Call Center Services20% IT Managed Services15% Custom Software Development +5 services15% E-Commerce Development15% Web Development10% Fulfillment10% Warehousing & Distribution5% Sales OutsourcingAdvantageCS is an IT managed services company. Established in 1979, their team focuses on IT managed services and Custom Software Development.
Read more -
UndisclosedUndisclosed10 - 49Clinton TWP, MI
Services provided
10% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +3 services15% Business Consulting15% Sales Outsourcing10% TranscriptionMedivantek Medical Billing Services, a small Customer Service Outsourcing company, is located in Clinton TWP, Michigan. The team provides Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Troy, MI
Services provided
40% Call Center Services50% Customer Service Outsourcing10% FulfillmentHeadquartered in Troy, Michigan, Advanced Customer Services is a Customer Service Outsourcing company. Founded in 1982, the team specializes in Customer Service Outsourcing and Call Center Services.
Read more -
$5,000+$150 - $199 / hr10 - 49Southfield, MI
Services provided
16% Call Center Services20% Cybersecurity20% IT Managed Services +3 services16% IT Strategy Consulting16% Unified Communications Consulting & SI12% Cloud Consulting & SIBig Water Technologies is an IT managed services company. The small Southfield, Michigan-based team provides IT managed services and Cybersecurity. The company was established in 2010.
Read more -
UndisclosedUndisclosed50 - 249Bingham Farms, MI
Services provided
10% Call Center Services70% IT Managed Services10% Affiliate Marketing +1 service10% Other IT Consulting and SIFounded in 2023, National Technology Management is a midsize Bingham Farms, Michigan-based IT managed services company. Their team offers IT managed services and Affiliate Marketing.
Read more -
$5,000+$100 - $149 / hr2 - 9Detroit, MI
Services provided
10% Branding10% Content Marketing10% Email Marketing +7 services10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentInbound Lead Solutions is a branding agency. The Detroit, Michigan-based company focuses on Branding and Marketing Strategy.
Read more -
UndisclosedUndisclosed10 - 49Dearborn, MI
Services provided
30% Advertising10% Branding10% Direct Marketing +5 services10% Event Marketing10% Market Research10% Marketing Strategy10% Media Planning & Buying10% Sales OutsourcingThe greatest on the planet is a small Dearborn, Michigan-based Advertising company. Their services include Advertising and Branding.
Read more -
UndisclosedUndisclosed10 - 49Harbor Springs, MI
Services provided
40% Business Consulting30% Sales Outsourcing15% Content Marketing +1 service15% Content Writing ServicesThe Wisdom Link, Inc. Is a small Business Consulting company founded in 2002. Their services include Business Consulting and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Wixom, MI
Services provided
25% Call Center Services50% Back Office Outsourcing25% AccountingMidsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
Read more -
$5,000+$50 - $99 / hr2 - 9Royal Oak, MI
Services provided
45% Recruitment Process Outsourcing25% Recruiting20% Back Office Outsourcing +1 service10% Sales OutsourcingS4L Partners is a Recruitment Process Outsourcing company. Launched in 2018, the agency focuses on Recruitment Process Outsourcing and Recruiting.
Read more -
$1,000+Undisclosed2 - 9Kalamazoo, MI
Services provided
10% Call Center Services20% AI Agents20% Web Design +5 services10% Email Marketing10% SMS Marketing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentAI REV LABS is an AI Agents company. They were established in 2025 and focus on AI Agents and Web Design.
Read more -
UndisclosedUndisclosed10 - 49Dearborn, MI
Services provided
30% Business Consulting10% Accounting10% Advertising +8 services10% Commercial Financing10% Financial Advising & Planning10% HR Consulting10% Sales Outsourcing3% Recruiting3% Staffing2% HR Outsourcing2% PEO/Employee LeasingJOHN HOPPER, a small Business Consulting company, is in Dearborn, Michigan. The team provides Business Consulting and Advertising.
Read more -
$1,000+$25 - $49 / hr10 - 49Ann Arbor, MI
Services provided
30% Branding20% Market Research20% Marketing Strategy +3 services10% Packaging Design10% Product Design10% Sales OutsourcingFounded in 2018, Immortal Jellyfish Marketing is a small branding company. Their team focuses on Branding and Market Research.
Read more -
UndisclosedUndisclosed10 - 49Southfield, MI
Services provided
25% Call Center Services50% Back Office Outsourcing25% CybersecurityKeizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
Read more -
UndisclosedUndisclosed50 - 249Grand Rapids, MI
Services provided
20% Business Consulting20% CRM Consulting and SI20% Demand Generation Marketing +2 services20% Marketing Strategy20% Sales Outsourcing1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.
Read more -
UndisclosedUndisclosed10 - 49Clio, MI
Services provided
20% Branding20% Sales Outsourcing15% Email Marketing +3 services15% Search Engine Optimization15% Social Media Marketing15% Web DesignStrategic Market Solutions, LLC is a Clio, Michigan-based branding firm. The team offers Branding and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Marquette, MI
Services provided
100% Call Center ServicesRANGE TELECOMMUNICATIONS is a phone answering service. Founded in 1974, the company is headquartered in Marquette, Michigan. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Troy, MI
Services provided
75% Call Center Services25% Customer Service OutsourcingSunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
100% Call Center ServicesEstablished in 1998, Answer Technology Group is a call center. The team provides Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Whitmore Lake, MI
Services provided
100% Call Center ServicesProfessional Answering Services is a call center company. The Whitmore Lake, Michigan-based team provides Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Northville, MI
Services provided
40% Fractional CMO Services20% Business Consulting20% Marketing Strategy +1 service20% Sales OutsourcingBased in Northville, Michigan, Stealth Consulting is a Fractional CMO Services company. The team offers Fractional CMO Services and Marketing Strategy.
Read more -
UndisclosedUndisclosed2 - 9Ann Arbor, MI
Services provided
40% Fractional CMO Services20% Sales Outsourcing10% Market Research +3 services10% Marketing Strategy10% Recruiting10% StaffingEssential CMO, a small Fractional CMO Services company, is headquartered in Ann Arbor, Michigan. The team specializes in Fractional CMO Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Howell, MI
Services provided
50% Call Center Services50% TranscriptionLaunched in 2008, Reliance Transcriptions and Infotech Corp. Is a call center company and Transcription company. The small team specializes in Call Center Services and Transcription.
Read moreSee All Locations (4)Howell, MI
3318 Kneeland Circle Howell
Howell, MI 48843+1.517.304.0731
Was this helpful?
-
$1,000+< $25 / hr10 - 49Muskegon, MI
Services provided
15% Call Center Services75% Back Office Outsourcing10% Customer Service OutsourcingLongerDays, a Back Office Outsourcing company, was launched in 2010. They focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Madison Heights, MI
Services provided
15% Content Marketing15% Pay Per Click15% Sales Outsourcing +4 services15% Search Engine Optimization15% Social Media Marketing15% Video Production10% BrandingHesel Media is a social media marketing company. Established in 2019, the firm focuses on Social Media Marketing and Content Marketing.
Read more -
UndisclosedUndisclosed2 - 9Byron Center, MI
Services provided
15% Branding15% Content Marketing15% Email Marketing +4 services15% Sales Outsourcing15% Social Media Marketing15% Web Design10% Search Engine OptimizationFounded in 2018, Hughes Integrated is a branding company. Their team specializes in Branding and Social Media Marketing.
Read more -
$5,000+$100 - $149 / hr10 - 49Port Huron, MI
Services provided
10% Call Center Services15% Advertising15% Branding +5 services15% Marketing Strategy15% Search Engine Optimization10% Content Marketing10% Pay Per Click10% Social Media MarketingOnline-Access, an Advertising company, offers Advertising and Branding. The agency is located in Port Huron, Michigan.
Read more -
UndisclosedUndisclosed10 - 49Houghton, MI
Services provided
10% Branding10% Content Marketing10% Corporate Photography +7 services10% Market Research10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web Design10% Web DevelopmentMarketing Department Inc., a branding company, is headquartered in Houghton, Michigan. Established in 2000, the team offers Branding and Market Research.
Read more -
UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
10% Call Center Services20% Recruiting20% Recruitment Process Outsourcing +4 services20% Staffing10% Business Consulting10% CRM Consulting and SI10% Cloud Consulting & SIBased in Detroit, Michigan, Saba Group Now is a Staffing company. Their services include Staffing and Recruiting.
Read more -
UndisclosedUndisclosed2 - 9Saginaw, MI
Services provided
10% Advertising10% Branding10% Content Marketing +7 services10% Direct Marketing10% Event Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video ProductionAdvertising company Conach Marketing Group was launched in 2008. The agency specializes in Advertising and Branding.
Read more -
UndisclosedUndisclosedFreelancerSouth Lyon, MI
Services provided
20% Fractional CMO Services10% BI & Big Data Consulting & SI10% Corporate Training & Coaching +6 services10% Event Marketing10% Market Research10% Marketing Strategy10% Public Relations10% Sales Outsourcing10% Social Media MarketingGrowth Canvas Consulting LLC is a Fractional CMO Services company. The South Lyon, Michigan-based company specializes in Fractional CMO Services and Public Relations.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies and their real-time quotes in minutes.
Get My QuotesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 Michigan Call Center Companies & Voice Services
-
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
31.3/40.017.6/20 Reviews8.4/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services -
$50,000+Undisclosed1,000 - 9,999Gwinn, MI
Ability to deliver
26.8/40.014.6/20 Reviews6.9/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$150 - $199 / hr10 - 49Grand Rapids, MI
Ability to deliver
30.8/40.017/20 Reviews9.8/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services90% Other -
Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
Ability to deliver
27.5/40.016.2/20 Reviews6.8/10 Clients & Experience4.5/10 Market PresenceService focus
15% Call Center Services85% Other -
UndisclosedUndisclosed10 - 49Sparta, MI
Ability to deliver
20.3/40.016.4/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+Undisclosed2 - 9Canton, MI
Ability to deliver
4.3/40.00/20 Reviews0.6/10 Clients & Experience3.7/10 Market PresenceService focus
90% Call Center Services10% Sales Outsourcing -
$1,000+< $25 / hr10 - 49Howell, MI
Ability to deliver
26.5/40.018.8/20 Reviews4/10 Clients & Experience3.7/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Detroit, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Call Center Services25% Other -
UndisclosedUndisclosed2 - 9Oscoda, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed1,000 - 9,999Highland Park, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed50 - 249Wyoming, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed2 - 9Madison Heights, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr2 - 9Rochester, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Call Center Services35% Other -
$1,000+< $25 / hr10 - 49Grand Rapids, MI
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
15% Call Center Services20% Sales Outsourcing65% Other -
$1,000+< $25 / hr50 - 249Ann Arbor, MI
Ability to deliver
4.6/40.00/20 Reviews0.6/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services5% Sales Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Harper Woods, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+$25 - $49 / hr2 - 9Flint, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services16% Sales Outsourcing44% Other -
$1,000+$25 - $49 / hr10 - 49Wixom, MI
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
30% Call Center Services70% Other -
Undisclosed< $25 / hr10 - 49Dearborn, MI
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Ann Arbor, MI
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services5% Sales Outsourcing85% Other
Latest Call Centers Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Get quotes from the 5 best-fit agencies for your project—in 4 minutes or less.