Top Call Center Services & Voice Services in Michigan
5 Leaders 15 Contenders
55 Companies
List of the Top Michigan Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves MichiganServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsSalesRoads is a company that specializes in outbound call center services, offering solutions such as lead generation, appointment setting, and telemarketing services. The reviews highlight their efficiency, organizational skills, and dedication to client success, with over 90% of feedback being positive. Clients frequently commend their ability to integrate seamlessly into existing teams and drive significant sales results, such as generating millions in pipeline opportunities.
Reviews mention Efficient
SalesRoads has received positive feedback regarding its efficiency in project management and execution. Clients praised the company's ability to deliver results on time and adapt quickly to changing needs. One client noted, 'SalesRoads is fast, efficient, and has gotten to know our product offering as much as possible.' Another emphasized their seamless workflow, stating, 'It was easy to forget they were outsourced.' Overall, clients found SalesRoads to be a valuable partner in achieving their project goals efficiently.-
Lead Generation for Risk Management Software Company
5.0 Oct 2, 2024SalesRoads has been terrific with responding to items on time. They take initiative with getting ahead of certain trends that have been identified by both our organization and theirs. Communication has always been clear and timely.
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Market Research & Call Center Services for Home Appraisal Co
4.0 Aug 16, 2024Yes, items were delivered on time and they helped keep us on track as well when they needed items. They've been quick to implement changes as needed or requested, and they've helped provide thoughtful feedback. SalesRoads is fast, efficient, and has gotten to know our product offering as much as possible.
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Lead Generation for Emergency Communication Platform
5.0 Mar 10, 2020Very effective. We've moved into new states and slowed our efforts when states do not have school in session - VSA is very prudent with our spend as they want to be an efficient sales lead partner.
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B2B Appointment Setting for Healthcare Company
4.5 Oct 22, 2020Seamless and effective. Our communication was primarily if we had an update to a lead they were working and then it was an easy text or call to our dedicated manager. Their presence was visible daily in the leads placed on the sales team's calendars.
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2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
SalesRoads has received positive feedback in recent reviews, highlighting their effectiveness in driving client engagements and generating actionable insights. Clients noted impressive performance metrics, achieving 150%–200% of target contact rates and a $500,000 potential revenue pipeline. Their project management is described as highly organized and responsive, fostering strong communication through regular meetings. Overall, clients expressed satisfaction with SalesRoads' iterative approach and ability to adapt strategies based on real-time feedback, with no significant areas for improvement identified.Was this helpful?
Industry Experience
SalesRoads has demonstrated expertise across various industries, including Information Technology, Media, Financial Services, and Manufacturing. Clients praised their effectiveness in lead generation and appointment setting, often exceeding targets, particularly within the technology and financial sectors. Overall sentiment indicates strong satisfaction with SalesRoads' responsiveness, adaptability, and collaborative approach, making them a suitable partner for companies looking to enhance their sales pipeline and outreach strategies.
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Information technology Advertising & marketing Manufacturing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare MediaWas this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+< $25 / hr1,000 - 9,999Serves MichiganServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves MichiganServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Openness
Clients have highlighted Helpware's openness and effective communication as key strengths. One reviewer noted that Helpware's team is 'vocal and open with communicating' to ensure clarity and optimal outcomes. Additionally, the partnership fostered an environment of continuous support and development, leading to improved customer service processes. Overall, the sentiment reflects a strong appreciation for Helpware's commitment to transparency and responsiveness, with no significant areas for improvement identified.-
Customer Service Team for Lifestyle Brand
5.0 Oct 28, 2019For any processes that are in need of a clearer understanding or expectation, the team is vocal and open with communicating to deliver the best outcome. Helpware has provided continuous support helped build proficient processes, and developed open communication in our customer service department. Each team member is thoughtful with their time and attentive to our requests.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr1,000 - 9,999Serves MichiganServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding six eleven global services' openness to feedback, highlighting their strong listening skills and commitment to meeting client needs. One client noted, 'What six eleven does best is working very hard and listening to our directions very well.' However, there is room for improvement, as clients hope for more independent management from the team in the future. Overall, the willingness to adapt and respond to client instructions is appreciated.-
Customer Service Outsourcing for Online Yoga Instructions Co
4.0 Feb 10, 2023We have an open line of communication with six eleven via Slack and Zoom. Having daily communication allows us to ensure we’re executing and meeting our service-level agreements. What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesSee all 17 projectsAmbs Call Center is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate high satisfaction, with 100% of feedback highlighting their excellent customer service and prompt, professional call handling. Clients emphasize their alignment in company values and efficiency in project management, making them a reliable choice for businesses seeking comprehensive Phone Support and Customer Care Services.
Reviews mention Communicative
Clients consistently highlight Ambs Call Center's exceptional communication skills, noting their responsiveness and ease of access. One client emphasized that representatives communicated every step of the way, making the contract setup effortless. Another remarked on their immediate response to inquiries, deeming the service 'amazing.' Overall, feedback reflects a strong sentiment of satisfaction regarding communication, with clients appreciating the proactive customer service and timely follow-ups.-
Call Center Services for In-Home Hospice Care Provider
5.0 Dec 2, 2024The reps from AMBS communicated every step of the way. This was the easiest contract we've ever set up. They are easy to reach and respond immediately. Amazing service!
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1 of 2 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Ambs Call Center has received positive feedback from recent clients, highlighting their effective handling of after-hours calls and excellent customer service. One CEO noted the company's organized project management and timely responses, while a tech support engineer praised their ongoing support and daily reporting. Clients appreciated the alignment of values and budget-friendly pricing, with no suggested areas for improvement. Overall, the sentiment reflects satisfaction with Ambs Call Center's professionalism and reliability.Was this helpful?
More responsive than most other service providers
Get in TouchAmbs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.View PackagesAmbs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.Was this helpful?
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$1,000+< $25 / hr10 - 49Howell, MI
Services provided
25% Call Center Services50% Sales Outsourcing25% Email MarketingSee all 12 projectsStartupr is a company specializing in Contact Center Services, focusing on building outbound sales pipelines and generating qualified meetings. Reviewers consistently praise Startupr's ability to deliver results, noting an average of 8-10 qualified meetings per month. Clients appreciate their performance-based model, with 100% KPI achievement, highlighting their effective project management and responsive communication.
4 of 4 reviews are 5 stars3 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Startupr has received positive feedback over the last six months, with clients highlighting its effective outbound lead generation and appointment-setting services. Clients noted measurable outcomes, such as generating 40 qualified meetings and maintaining a steady flow of 5-10 appointments monthly. The company's performance-based model and adaptability to client needs were particularly praised. Overall, clients appreciated Startupr's organized project management and responsiveness, though some suggested minor improvements in reporting detail.Was this helpful?
4 of 4 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for UX/UI Design & Dev Company
5.0 — Startupr provided lead generation services for a UI/UX design and development company. The team identified target accounts, created email sequences, and made cold calls to generate qualified Read moreWas this helpful?
Industry Experience
Startupr has demonstrated expertise across various industries, including Information Technology, Medical, Business Services, Advertising & Marketing, Gaming, and more. Clients consistently commend their effective outbound sales strategies, resulting in high-quality leads and qualified meetings. Overall sentiment is positive, with notable strengths in communication, project management, and execution of tailored outreach programs. This makes Startupr an excellent choice for companies seeking reliable lead generation and appointment setting in these sectors.
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Design Software Medical Gaming Business services Information technologyWas this helpful?
See All Locations (4)Howell, MI
4361 Sundance Cir
Howell, MI 48843Was this helpful?
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Featured
What are Featured Providers?
$1,000+$200 - $300 / hr50 - 249Serves MichiganServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 83 projectsA-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.
Reviews mention Transparent
A-SALES AB has received consistently positive feedback regarding their transparency throughout project management. Clients appreciated their clear communication, timely updates, and responsiveness to adjustments in strategy. For instance, one client noted that A-SALES managed the engagement professionally and maintained regular performance reviews, while another highlighted their straightforward approach and visibility into ongoing work. Overall, the sentiment reflects a strong endorsement of A-SALES AB's commitment to transparent collaboration.-
Lead Generation Services for Software Company
5.0 Nov 22, 2025Their project management was structured and reliable. They set clear timelines and expectations early on, then kept everything moving with regular check-ins and transparent updates on activity and results.
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Email Marketing Services for Consulting Company
5.0 Mar 2, 2024Our experience with A-SALES project management was very satisfying. They were great in delivering everything on time and keeping everything clear and transparent. From communication to strategy, everything was handled smoothly and efficiently, making our cooperation with them quite pleasing.
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Email Marketing Services for Consulting Company
5.0 Mar 2, 2024We like how A-SALES AB has exceeded our expectations by setting up more appointments than we anticipated. Their marketing campaigns were highly effective. Also, their clear and transparent communication made working with them very smooth and successful.
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Lead Generation Services for OSINT Company
5.0 Jul 21, 2026They have been straightforward and reliable partners throughout the process. Communication is clear, we always have visibility into what is being worked on, and any changes to the strategy are implemented quickly when we decide to test a new direction.
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Sales Outsourcing for Business Services Company
5.0 Jul 22, 2026A-Sales managed the engagement professionally from start to finish. They consistently delivered campaign milestones on time, maintained clear communication, and kept us updated with regular performance reviews and actionable insights. Whenever we wanted to refine our target audience, adjust messaging, or shift campaign priorities, their team responded quickly and implemented changes without disrupting momentum. They were proactive, transparent, and collaborative throughout the project, making them feel like a genuine extension of our commercial team rather than an external agency.
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17 of 18 reviews are 5 stars7 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
A-SALES AB has received positive feedback from clients in recent reviews, highlighting their effectiveness in lead generation and appointment setting. Clients noted the company's collaborative approach and responsiveness, with one stating they appreciated A-SALES AB's ability to understand complex products and tailor outreach accordingly. Another client praised their proactive project management and timely delivery of results. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.Was this helpful?
22 of 23 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 23 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves MichiganServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
18 of 19 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Gwinn, MI
Services provided
20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% IT Managed ServicesSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service and Order Processing for Retail Company
5.0 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.Was this helpful?
See All Locations (4)Gwinn, MI
411 Third St
Gwinn, MI 498411
800-537-8000
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$5,000+$150 - $199 / hr10 - 49Grand Rapids, MI
Services provided
10% Call Center Services50% IT Managed Services20% Cybersecurity +2 services10% Cloud Consulting & SI10% IT Strategy ConsultingSee all 14 projectsReal IT Solutions, Inc is a provider of comprehensive Contact Center Services, excelling in Customer Support Services and Call Handling. Reviewers consistently applaud the company's effective project delivery and responsive service, with 100% of feedback noting timely completion and attentive communication. However, a minor theme indicates room for improvement in response times due to company growth.
Reviews mention Honest
Clients consistently express a positive sentiment towards Real IT Solutions, Inc., highlighting their honesty and integrity. One client noted, 'Real IT Solutions’ people have integrity, so you don’t have to worry about them doing anything dishonest.' Additionally, they appreciate the company's willingness to address issues transparently, stating that the more upfront information provided, the better the service. Overall, feedback reflects a strong trust in the company's commitment to resolving challenges effectively.-
Managed IT Services for Furniture Manufacturer
4.5 Apr 30, 2021Be honest with them about your expectations so that everyone’s on the same page. Real IT Solutions’ people have integrity, so you don’t have to worry about them doing anything dishonest. If they don’t know the answer to something, they’ll work hard to figure it out no matter how unusual the situation.
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Industry Experience
Real IT Solutions, Inc has received positive feedback across various industries, including manufacturing, automotive, medical, education, and other sectors. Clients commend their expertise in IT security, system management, and proactive support. The manufacturing and automotive sectors particularly highlight improvements in network management and cybersecurity, while educational institutions value their responsive service and tailored IT solutions. Overall, the sentiment is overwhelmingly favorable, indicating that Real IT Solutions is a strong fit for clients seeking reliable IT support in these fields.
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Medical Other Industry Manufacturing Automotive Sports Consumer Products EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Real IT Solutions, Inc.'s pricing and value for money. For instance, one client noted that their pricing fit well within their budget and emphasized the good value received for the cost. Another client highlighted that Real IT Solutions saved them time and money, stating they were quicker and more efficient than previous providers. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and reliability of the services provided.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
Services provided
15% Call Center Services30% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services15% IT Strategy ConsultingSee all 3 projectsOTAVA® is a comprehensive IT solutions provider offering services in infrastructure management, cloud solutions, and IT support. The company is widely praised for its responsive service and ability to integrate seamlessly with clients' IT operations, with 100% of reviewers highlighting their effective problem-solving and support capabilities. Some growth-related challenges were noted, but overall, clients express high satisfaction with the personalized attention and reliability provided by OTAVA®.
Reviews mention Exceptional performance
OTAVA® has received exceptional feedback for its outstanding performance, particularly in maintaining operational continuity for clients. One client praised OTAVA® for their rapid response during critical situations, stating they were restored within hours after a data breach. The client highlighted the team's proactive support and ability to simplify complex IT needs, describing their services as 'plug and play.' Overall, clients express deep gratitude for OTAVA®'s reliability and attentiveness, affirming their vital role in sustaining business operations.-
Cloud Management & IT Services for Nonprofit Organization
5.0 Jan 6, 2021It’s truly like a plug and play process; we plug it in, it’s good to go, and we don’t have to do anything. They handle the problem and they fix whatever is needed to be fixed. NewCloud Networks has been responsive and they never laugh at our silly questions. It doesn’t matter what time of the day it is, they always have someone on call. Until they do that, we can’t access the system and they’ve always gotten it done in a timely manner.
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Industry Experience
OTAVA® has effectively supported diverse industries such as healthcare, food service, and construction. Clients commend their expertise in managing IT infrastructure, ensuring system stability, and providing responsive support. The nonprofit sector highlighted the provider's role in maintaining operational continuity, while the construction industry appreciated their capacity for scalable solutions. Overall sentiment indicates a strong trust in OTAVA® for reliable IT services, particularly in environments requiring consistent uptime and tailored technological solutions.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OTAVA® as offering substantial value for money, with several reviews highlighting that the company's services are a significant investment but yield critical operational support. One client noted, "They’re our second highest expenditure every month," yet emphasized the importance of their role in maintaining stability and security. Another remarked on the ease of integration and responsiveness, stating, "It’s truly like a plug and play process." Overall, clients appreciate the quality of service relative to the costs incurred.Was this helpful?
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UndisclosedUndisclosed10 - 49Sparta, MI
Services provided
20% Call Center Services40% Cybersecurity40% IT Managed ServicesSee all 1 projectsKinetix, LLC is an IT support company recognized for its responsive service and efficient project management. Praised for minimizing downtime and offering good value for cost, 100% of reviewers appreciated their responsiveness and dedication to client satisfaction, with no areas for improvement noted.
Industry Experience
Kinetix, LLC has received positive feedback primarily from the healthcare industry, specifically a general dentistry office. Their expertise in IT support is highlighted through successful implementations of new technology with minimal downtime. Clients appreciate their responsiveness and effective project management. The sentiment is overwhelmingly positive, indicating Kinetix's strengths in delivering valuable IT solutions for healthcare providers, making them a suitable partner for similar projects in the industry.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kinetix, LLC as offering good value for cost, with one client highlighting their selection due to 'good value for cost' and 'high ratings.' The company is commended for its responsiveness and thorough communication regarding project timelines and pricing, leading to minimal downtime during implementations. Overall, feedback indicates satisfaction with the balance of cost and service quality, with no significant areas for improvement noted.Was this helpful?
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$1,000+Undisclosed2 - 9Canton, MI
Services provided
90% Call Center Services10% Sales OutsourcingAnswering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Ann Arbor, MI
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingOnline VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Grand Rapids, MI
Services provided
15% Call Center Services25% Customer Service Outsourcing20% Sales Outsourcing +4 services15% Business Consulting15% Finance & Accounting Outsourcing (FAO)5% Back Office Outsourcing5% TranslationQOSNow is a Customer Service Outsourcing company. Their team is headquartered in Grand Rapids, Michigan. The firm specializes in Customer Service Outsourcing and Sales Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Detroit, MI
Services provided
75% Call Center Services25% Customer Service OutsourcingRock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Oscoda, MI
Services provided
100% Call Center ServicesCrusecom is a call center. They are located in Oscoda, Michigan and have small team. Their team specializes in Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Highland Park, MI
Services provided
35% Call Center Services35% Direct Marketing30% E-Commerce DevelopmentDialog Direct is an answering service. Their large team is located in Highland Park, Michigan. Their team specializes in Call Center Services and Direct Marketing.
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UndisclosedUndisclosed50 - 249Wyoming, MI
Services provided
80% Call Center Services20% Business ConsultingLocated in Wyoming, Michigan and Natchez, Mississippi, Loss Prevention Services, LLC is a call center. Established in 2009, the team provides Call Center Services and Business Consulting.
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UndisclosedUndisclosed2 - 9Madison Heights, MI
Services provided
100% Call Center ServicesDirectele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Rochester, MI
Services provided
65% Call Center Services35% Customer Service OutsourcingRochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Wixom, MI
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingArmored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
Read more -
Undisclosed< $25 / hr10 - 49Dearborn, MI
Services provided
10% Call Center Services20% Conversion Optimization10% Application Management & Support +9 services10% Business Consulting10% Customer Service Outsourcing10% Sales Outsourcing5% CRM Consulting and SI5% Commercial Brokerage Services5% Commercial Development5% Commercial Financing5% Other IT Consulting and SI5% TranscriptionHeadquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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UndisclosedUndisclosed50 - 249Ann Arbor, MI
Services provided
10% Call Center Services20% IT Managed Services15% Custom Software Development +5 services15% E-Commerce Development15% Web Development10% Fulfillment10% Warehousing & Distribution5% Sales OutsourcingAdvantageCS is an IT managed services company. Established in 1979, their team focuses on IT managed services and Custom Software Development.
Read more -
$1,000+< $25 / hr10 - 49Harper Woods, MI
Services provided
25% Call Center Services25% Application Testing25% Public Relations +1 service25% Sales OutsourcingPR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
Read more -
UndisclosedUndisclosed10 - 49Clinton TWP, MI
Services provided
10% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +3 services15% Business Consulting15% Sales Outsourcing10% TranscriptionMedivantek Medical Billing Services, a small Customer Service Outsourcing company, is located in Clinton TWP, Michigan. The team provides Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Flint, MI
Services provided
40% Call Center Services24% Customer Service Outsourcing20% HR Consulting +1 service16% Sales OutsourcingBennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
Read more -
$5,000+$150 - $199 / hr10 - 49Southfield, MI
Services provided
16% Call Center Services20% Cybersecurity20% IT Managed Services +3 services16% IT Strategy Consulting16% Unified Communications Consulting & SI12% Cloud Consulting & SIBig Water Technologies is an IT managed services company. The small Southfield, Michigan-based team provides IT managed services and Cybersecurity. The company was established in 2010.
Read more -
UndisclosedUndisclosed50 - 249Bingham Farms, MI
Services provided
10% Call Center Services70% IT Managed Services10% Affiliate Marketing +1 service10% Other IT Consulting and SIFounded in 2023, National Technology Management is a midsize Bingham Farms, Michigan-based IT managed services company. Their team offers IT managed services and Affiliate Marketing.
Read more -
$5,000+$100 - $149 / hr2 - 9Detroit, MI
Services provided
10% Branding10% Content Marketing10% Email Marketing +7 services10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentInbound Lead Solutions is a branding agency. The Detroit, Michigan-based company focuses on Branding and Marketing Strategy.
Read more -
$1,000+$25 - $49 / hr10 - 49Troy, MI
Services provided
40% Call Center Services50% Customer Service Outsourcing10% FulfillmentHeadquartered in Troy, Michigan, Advanced Customer Services is a Customer Service Outsourcing company. Founded in 1982, the team specializes in Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Dearborn, MI
Services provided
30% Advertising10% Branding10% Direct Marketing +5 services10% Event Marketing10% Market Research10% Marketing Strategy10% Media Planning & Buying10% Sales OutsourcingThe greatest on the planet is a small Dearborn, Michigan-based Advertising company. Their services include Advertising and Branding.
Read more -
$5,000+$50 - $99 / hr2 - 9Royal Oak, MI
Services provided
45% Recruitment Process Outsourcing25% Recruiting20% Back Office Outsourcing +1 service10% Sales OutsourcingS4L Partners is a Recruitment Process Outsourcing company. Launched in 2018, the agency focuses on Recruitment Process Outsourcing and Recruiting.
Read more -
$1,000+Undisclosed2 - 9Kalamazoo, MI
Services provided
10% Call Center Services20% AI Agents20% Web Design +5 services10% Email Marketing10% SMS Marketing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentAI REV LABS is an AI Agents company. They were established in 2025 and focus on AI Agents and Web Design.
Read more -
UndisclosedUndisclosed10 - 49Dearborn, MI
Services provided
30% Business Consulting10% Accounting10% Advertising +8 services10% Commercial Financing10% Financial Advising & Planning10% HR Consulting10% Sales Outsourcing3% Recruiting3% Staffing2% HR Outsourcing2% PEO/Employee LeasingJOHN HOPPER, a small Business Consulting company, is in Dearborn, Michigan. The team provides Business Consulting and Advertising.
Read more -
$1,000+$25 - $49 / hr10 - 49Ann Arbor, MI
Services provided
30% Branding20% Market Research20% Marketing Strategy +3 services10% Packaging Design10% Product Design10% Sales OutsourcingFounded in 2018, Immortal Jellyfish Marketing is a small branding company. Their team focuses on Branding and Market Research.
Read more -
UndisclosedUndisclosed10 - 49Harbor Springs, MI
Services provided
40% Business Consulting30% Sales Outsourcing15% Content Marketing +1 service15% Content Writing ServicesThe Wisdom Link, Inc. Is a small Business Consulting company founded in 2002. Their services include Business Consulting and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Wixom, MI
Services provided
25% Call Center Services50% Back Office Outsourcing25% AccountingMidsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Southfield, MI
Services provided
25% Call Center Services50% Back Office Outsourcing25% CybersecurityKeizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
Read more -
UndisclosedUndisclosed50 - 249Grand Rapids, MI
Services provided
20% Business Consulting20% CRM Consulting and SI20% Demand Generation Marketing +2 services20% Marketing Strategy20% Sales Outsourcing1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.
Read more -
UndisclosedUndisclosed10 - 49Clio, MI
Services provided
20% Branding20% Sales Outsourcing15% Email Marketing +3 services15% Search Engine Optimization15% Social Media Marketing15% Web DesignStrategic Market Solutions, LLC is a Clio, Michigan-based branding firm. The team offers Branding and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Marquette, MI
Services provided
100% Call Center ServicesRANGE TELECOMMUNICATIONS is a phone answering service. Founded in 1974, the company is headquartered in Marquette, Michigan. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Troy, MI
Services provided
75% Call Center Services25% Customer Service OutsourcingSunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
100% Call Center ServicesEstablished in 1998, Answer Technology Group is a call center. The team provides Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Whitmore Lake, MI
Services provided
100% Call Center ServicesProfessional Answering Services is a call center company. The Whitmore Lake, Michigan-based team provides Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Northville, MI
Services provided
40% Fractional CMO Services20% Business Consulting20% Marketing Strategy +1 service20% Sales OutsourcingBased in Northville, Michigan, Stealth Consulting is a Fractional CMO Services company. The team offers Fractional CMO Services and Marketing Strategy.
Read more -
UndisclosedUndisclosed2 - 9Ann Arbor, MI
Services provided
40% Fractional CMO Services20% Sales Outsourcing10% Market Research +3 services10% Marketing Strategy10% Recruiting10% StaffingEssential CMO, a small Fractional CMO Services company, is headquartered in Ann Arbor, Michigan. The team specializes in Fractional CMO Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Howell, MI
Services provided
50% Call Center Services50% TranscriptionLaunched in 2008, Reliance Transcriptions and Infotech Corp. Is a call center company and Transcription company. The small team specializes in Call Center Services and Transcription.
Read moreSee All Locations (4)Howell, MI
3318 Kneeland Circle Howell
Howell, MI 48843+1.517.304.0731
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$1,000+< $25 / hr10 - 49Muskegon, MI
Services provided
15% Call Center Services75% Back Office Outsourcing10% Customer Service OutsourcingLongerDays, a Back Office Outsourcing company, was launched in 2010. They focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Madison Heights, MI
Services provided
15% Content Marketing15% Pay Per Click15% Sales Outsourcing +4 services15% Search Engine Optimization15% Social Media Marketing15% Video Production10% BrandingHesel Media is a social media marketing company. Established in 2019, the firm focuses on Social Media Marketing and Content Marketing.
Read more -
UndisclosedUndisclosed2 - 9Byron Center, MI
Services provided
15% Branding15% Content Marketing15% Email Marketing +4 services15% Sales Outsourcing15% Social Media Marketing15% Web Design10% Search Engine OptimizationFounded in 2018, Hughes Integrated is a branding company. Their team specializes in Branding and Social Media Marketing.
Read more -
UndisclosedUndisclosedFreelancerSouth Lyon, MI
Services provided
20% Fractional CMO Services10% BI & Big Data Consulting & SI10% Corporate Training & Coaching +6 services10% Event Marketing10% Market Research10% Marketing Strategy10% Public Relations10% Sales Outsourcing10% Social Media MarketingGrowth Canvas Consulting LLC is a Fractional CMO Services company. The South Lyon, Michigan-based company specializes in Fractional CMO Services and Public Relations.
Read more -
$5,000+$100 - $149 / hr10 - 49Port Huron, MI
Services provided
10% Call Center Services15% Advertising15% Branding +5 services15% Marketing Strategy15% Search Engine Optimization10% Content Marketing10% Pay Per Click10% Social Media MarketingOnline-Access, an Advertising company, offers Advertising and Branding. The agency is located in Port Huron, Michigan.
Read more -
UndisclosedUndisclosed10 - 49Houghton, MI
Services provided
10% Branding10% Content Marketing10% Corporate Photography +7 services10% Market Research10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web Design10% Web DevelopmentMarketing Department Inc., a branding company, is headquartered in Houghton, Michigan. Established in 2000, the team offers Branding and Market Research.
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$1,000+UndisclosedFreelancerAllendale, MI
Services provided
14% Call Center Services17% AI Agents15% CRM Consulting and SI +9 services12% Robotics Process Automation7% IT Strategy Consulting5% AI Consulting5% API Development5% Application Management & Support5% Custom Software Development5% Document Digitization & Management5% Generative AI5% Web DevelopmentNumar is a small Allendale, Michigan-based AI Agents company. The team provides AI Agents and CRM consulting and SI.
Read more -
UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
10% Call Center Services20% Recruiting20% Recruitment Process Outsourcing +4 services20% Staffing10% Business Consulting10% CRM Consulting and SI10% Cloud Consulting & SIBased in Detroit, Michigan, Saba Group Now is a Staffing company. Their services include Staffing and Recruiting.
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List of the Top 5 Michigan Call Center Companies & Voice Services
-
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$50,000+Undisclosed1,000 - 9,999Gwinn, MI
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$150 - $199 / hr10 - 49Grand Rapids, MI
Ability to deliver
35/40.016.4/20 Reviews9.8/10 Clients & Experience8.8/10 Market PresenceService focus
10% Call Center Services90% Other -
Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
Ability to deliver
29/40.016.2/20 Reviews6.8/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services85% Other -
UndisclosedUndisclosed10 - 49Sparta, MI
Ability to deliver
21.5/40.016.4/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+Undisclosed2 - 9Canton, MI
Ability to deliver
5.5/40.00/20 Reviews0.6/10 Clients & Experience4.9/10 Market PresenceService focus
90% Call Center Services10% Sales Outsourcing -
$1,000+< $25 / hr10 - 49Howell, MI
Ability to deliver
27.8/40.018.8/20 Reviews4/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Ann Arbor, MI
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+< $25 / hr10 - 49Grand Rapids, MI
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services20% Sales Outsourcing65% Other -
$1,000+$25 - $49 / hr250 - 999Detroit, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Call Center Services25% Other -
UndisclosedUndisclosed2 - 9Oscoda, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed1,000 - 9,999Highland Park, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed50 - 249Wyoming, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed2 - 9Madison Heights, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr2 - 9Rochester, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Call Center Services35% Other -
$1,000+$25 - $49 / hr10 - 49Wixom, MI
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services70% Other -
Undisclosed< $25 / hr10 - 49Dearborn, MI
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Ann Arbor, MI
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services5% Sales Outsourcing85% Other -
$1,000+< $25 / hr10 - 49Harper Woods, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Clinton TWP, MI
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services15% Sales Outsourcing75% Other
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