Top Call Center Services & Voice Services in Ann Arbor
1 Leaders 15 Contenders
40 Companies
List of the Top Ann Arbor Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves Ann Arbor, United StatesServices provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.Was this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
Read All ReviewsSelect Industry to see insights
Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Ann Arbor, United StatesServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Personable
Client feedback highlights Hugo Inc.'s personable approach as a significant factor in their success. A manager at Velocity Limited noted that this approach simplified agent training and fostered strong relationships, distinguishing Hugo from typical business process outsourcing firms. Overall, the sentiment is positive, with clients appreciating the team's ability to engage effectively and enhance operational efficiency.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024Their personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Ann Arbor, United StatesServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Team players
Clients consistently highlight Helpware's exceptional teamwork and collaboration. Feedback indicates a seamless integration of teams, with one client noting, "It felt like there was very little divide between our teams," and another stating, "They have found two spectacular people who have been a pleasure to work with." Overall, the sentiment reflects a strong appreciation for Helpware's responsiveness and dedication, emphasizing their role as committed partners in achieving project success.-
Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm
5.0 Aug 7, 2024Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.
Read Full Review -
Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
Read Full Review -
Mkt Research & CRM Administration for Financial Services Co
4.0 Oct 23, 2019We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.
Read Full Review -
Image Annotation for Computer Vision Software
5.0 May 29, 2019In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.
Read Full Review -
Administrative and Internal Support for Strategy Consultancy
5.0 Oct 23, 2019As I mentioned there are multiple levels of oversight with the ability for constant feedback. Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team.
Read Full Review
Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Ann Arbor, United StatesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Experienced
Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes.-
Call Center Services for MarTech Company
5.0 Jan 19, 2025They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
Read Full Review
Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesSee all 17 projectsAmbs Call Center is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate high satisfaction, with 100% of feedback highlighting their excellent customer service and prompt, professional call handling. Clients emphasize their alignment in company values and efficiency in project management, making them a reliable choice for businesses seeking comprehensive Phone Support and Customer Care Services.
Reviews mention Exceptional performance
Ambs Call Center has received exceptional feedback for their outstanding performance. Clients commend their excellent customer service and professionalism, with one noting, "The customer service is above and beyond!" Another client highlighted their team's remarkable training, stating, "Everyone that we speak to seems to have been briefed on our business." Overall, clients express 100% satisfaction, emphasizing the consistent and dependable service provided, which has significantly benefited their operations.-
Call Center Services for Mental Health Counseling Company
5.0 Jun 10, 2025Aaron and his team are outstanding! The customer service is above and beyond!
Read Full Review -
After Hours Answering Service for Flooring Business
5.0 Jun 8, 2018The level of training for each employee is remarkable. Everyone that we speak to seems to have been briefed on our business, which is important for serving our needs. AMBS works exactly as promised and delivers a consistently professional service every time.
Read Full Review
Was this helpful?
Industry Experience
Ambs Call Center has demonstrated expertise across various industries, including Telecommunications, Legal, Healthcare, HVAC, Automotive, and Retail. Feedback highlights their strengths in customer service, timely response, and integration with client systems. Overall sentiment is highly positive, with clients noting improved customer engagement, seamless project management, and excellent communication. These insights suggest Ambs Call Center is particularly well-suited for businesses requiring reliable after-hours support and personalized service.
Read All ReviewsSelect Industry to see insights
HVAC Advertising & marketing Utilities Arts, entertainment & music Real estate Retail Automotive Healthcare Legal Supply Chain, Logistics, and TransportWas this helpful?
More responsive than most other service providers
Get in TouchAmbs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Jackson, Michigan (3) Lansing, Michigan (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Grand Rapids, Michigan (1) Hyattsville, Maryland (1) Jacksonville, Florida (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1) Spring Lake, New Jersey (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
-
$1,000+< $25 / hr10 - 49Howell, MI
Services provided
25% Call Center Services50% Sales Outsourcing25% Email MarketingSee all 10 projectsStartupr is a Contact Center Services company specializing in outbound call handling and telemarketing services to generate qualified meetings and build outbound pipelines. According to reviews, Startupr is highly efficient, offering a 100% KPI achievement rate and facilitating productive communication with clients. Approximately 95% of feedback highlights their effective project management and results-oriented approach, with particular praise for their pay-per-appointment model and precision in targeting.
3 of 3 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Over the past six months, clients have expressed high satisfaction with Startupr's ability to generate qualified meetings and enhance outbound pipelines. One client noted, "They delivered ten qualified meetings in two months," highlighting the specificity of their targeting. Another remarked on the effective communication and responsiveness, stating, "They actually care about getting it right." Overall, the feedback reflects a strong performance, with clients appreciating the no-nonsense approach and successful results, despite minor initial adjustments needed.Was this helpful?
3 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for UX/UI Design & Dev Company
5.0 — Startupr provided lead generation services for a UI/UX design and development company. The team identified target accounts, created email sequences, and made cold calls to generate qualified Read moreWas this helpful?
View projects from:
This provider is fluent in 22 languages:
- Arabic
- Croatian
- Czech
- Dutch
- English
- Estonian
- Filipino
- Finnish
- French
- Georgian
- German
- Hebrew
This provider is available in 12 time zones:
- Gulf Standard Time (GST)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
Was this helpful?
See All Locations (4)Howell, MI
4361 Sundance Cir
Howell, MI 48843Was this helpful?
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Ann Arbor, United StatesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Hard working
Clients consistently highlight the hard-working nature of six eleven global services, noting their dedication to meeting project needs. One client emphasized their impressive work ethic and ability to listen to directions effectively, stating, 'What six eleven does best is working very hard and listening to our directions very well.' Overall, feedback reflects a strong sentiment regarding their commitment to delivering quality services and adapting to client requirements.-
Customer Service Outsourcing for Online Yoga Instructions Co
4.0 Feb 10, 2023What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
Read Full Review
Was this helpful?
Industry Experience
Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr50 - 249Serves Ann Arbor, United StatesServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Assistring LLC reflect a strong overall sentiment, highlighting their exceptional customer service and efficient project management. A client from Royal Nawaab commended their ability to reduce call drop rates from 40% to under 3%, attributing success to well-trained staff and prompt communication. The team was noted for being available year-round, demonstrating a commitment to client needs. No areas for improvement were identified, underscoring high client satisfaction.Was this helpful?
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
View projects from:
Was this helpful?
$1,000+$200 - $300 / hr50 - 249Serves Ann Arbor, United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 83 projectsA-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.
Reviews mention Exceptional results
A-SALES AB has received exceptional feedback for their impactful results, notably scheduling over 20 high-quality meetings with major brands within the first 60 days, exceeding client expectations. Clients commend their proactive approach, continuous strategy improvements, and strong communication. One Managing Director highlighted their down-to-earth team culture and commitment to innovation, expressing overall satisfaction with the collaboration and noting no areas for improvement.-
Sales Appointment Setting for Optimization Strategy Company
5.0 Jun 24, 2024Setting up meetings with "whale brands". Brands we didn't think were approachable before. A-SALES went ahead and scheduled 20+ high quality meetings within the first 60 days, surpassing our expectations.
Read Full Review -
Lead Generation Services for IT Company
5.0 Apr 2, 2024They have set up great conversations with the Ideal Customer Profile we identified which has progressed into solid business opportunities. Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership. Few can match the agility and flexibility that they brought to the table.
Read Full Review -
Lead Generation Services for Software Company
5.0 Nov 22, 2025We saw a steady increase in outbound performance, with A-Sales booking roughly 10–14 qualified meetings per month on average and maintaining a consistent cadence. Their outreach helped us break into three new European markets and start conversations with decision makers across several new industries and job roles we had not previously accessed.
Read Full Review
Was this helpful?
Industry Experience
A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.
Read All ReviewsSelect Industry to see insights
Other industries Information technology Manufacturing Software Advertising & marketing Consumer products & services Business services Construction Consumer Products Government Education Financial services Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.Was this helpful?
View projects from:
Was this helpful?
-
-
Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
Services provided
15% Call Center Services30% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services15% IT Strategy ConsultingSee all 3 projectsOTAVA® is a comprehensive IT solutions provider offering services in infrastructure management, cloud solutions, and IT support. The company is widely praised for its responsive service and ability to integrate seamlessly with clients' IT operations, with 100% of reviewers highlighting their effective problem-solving and support capabilities. Some growth-related challenges were noted, but overall, clients express high satisfaction with the personalized attention and reliability provided by OTAVA®.
Reviews mention Flexible
Clients have expressed high satisfaction with NewCloud Networks' flexibility, highlighting their ability to adapt system designs throughout the project. One client noted, "Their flexibility with design let us tailor the system at any point," which significantly enhanced their project outcomes. Overall, the sentiment is positive, with clients appreciating the responsive support and adaptability provided by NewCloud, although some suggested improvements in the knowledge of their lower tech tier.-
Data Center Migration & Hosting for Construction Company
5.0 Mar 26, 2019Their flexibility with design let us tailor the system at any point. Whenever we noticed an inadequacy, we could make changes. That made a huge difference in our approach, and let us set up an ideal solution for the problems we faced.
Read Full Review
Was this helpful?
Industry Experience
OTAVA® has effectively supported diverse industries such as healthcare, food service, and construction. Clients commend their expertise in managing IT infrastructure, ensuring system stability, and providing responsive support. The nonprofit sector highlighted the provider's role in maintaining operational continuity, while the construction industry appreciated their capacity for scalable solutions. Overall sentiment indicates a strong trust in OTAVA® for reliable IT services, particularly in environments requiring consistent uptime and tailored technological solutions.
Read All ReviewsSelect Industry to see insights
Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OTAVA® as offering substantial value for money, with several reviews highlighting that the company's services are a significant investment but yield critical operational support. One client noted, "They’re our second highest expenditure every month," yet emphasized the importance of their role in maintaining stability and security. Another remarked on the ease of integration and responsiveness, stating, "It’s truly like a plug and play process." Overall, clients appreciate the quality of service relative to the costs incurred.Was this helpful?
-
-
$1,000+Undisclosed2 - 9Canton, MI
Services provided
90% Call Center Services10% Sales OutsourcingAnswering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Ann Arbor, MI
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingOnline VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Ann Arbor, MI
Services provided
10% Call Center Services20% IT Managed Services15% Custom Software Development +5 services15% E-Commerce Development15% Web Development10% Fulfillment10% Warehousing & Distribution5% Sales OutsourcingAdvantageCS is an IT managed services company. Established in 1979, their team focuses on IT managed services and Custom Software Development.
Read more -
$1,000+$25 - $49 / hr10 - 49Ann Arbor, MI
Services provided
30% Branding20% Market Research20% Marketing Strategy +3 services10% Packaging Design10% Product Design10% Sales OutsourcingFounded in 2018, Immortal Jellyfish Marketing is a small branding company. Their team focuses on Branding and Market Research.
Read more -
Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves Ann Arbor, United StatesServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
18 of 19 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
View projects from:
Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
-
Undisclosed< $25 / hr10 - 49Dearborn, MI
Services provided
10% Call Center Services20% Conversion Optimization10% Application Management & Support +9 services10% Business Consulting10% Customer Service Outsourcing10% Sales Outsourcing5% CRM Consulting and SI5% Commercial Brokerage Services5% Commercial Development5% Commercial Financing5% Other IT Consulting and SI5% TranscriptionHeadquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Ann Arbor, MI
Services provided
40% Fractional CMO Services20% Sales Outsourcing10% Market Research +3 services10% Marketing Strategy10% Recruiting10% StaffingEssential CMO, a small Fractional CMO Services company, is headquartered in Ann Arbor, Michigan. The team specializes in Fractional CMO Services and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Wixom, MI
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingArmored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
Read more -
UndisclosedUndisclosedFreelancerSouth Lyon, MI
Services provided
20% Fractional CMO Services10% BI & Big Data Consulting & SI10% Corporate Training & Coaching +6 services10% Event Marketing10% Market Research10% Marketing Strategy10% Public Relations10% Sales Outsourcing10% Social Media MarketingGrowth Canvas Consulting LLC is a Fractional CMO Services company. The South Lyon, Michigan-based company specializes in Fractional CMO Services and Public Relations.
Read more -
UndisclosedUndisclosed10 - 49Dearborn, MI
Services provided
30% Advertising10% Branding10% Direct Marketing +5 services10% Event Marketing10% Market Research10% Marketing Strategy10% Media Planning & Buying10% Sales OutsourcingThe greatest on the planet is a small Dearborn, Michigan-based Advertising company. Their services include Advertising and Branding.
Read more -
$5,000+$150 - $199 / hr10 - 49Southfield, MI
Services provided
16% Call Center Services20% Cybersecurity20% IT Managed Services +3 services16% IT Strategy Consulting16% Unified Communications Consulting & SI12% Cloud Consulting & SIBig Water Technologies is an IT managed services company. The small Southfield, Michigan-based team provides IT managed services and Cybersecurity. The company was established in 2010.
Read more -
UndisclosedUndisclosed50 - 249Wixom, MI
Services provided
25% Call Center Services50% Back Office Outsourcing25% AccountingMidsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Bingham Farms, MI
Services provided
10% Call Center Services70% IT Managed Services10% Affiliate Marketing +1 service10% Other IT Consulting and SIFounded in 2023, National Technology Management is a midsize Bingham Farms, Michigan-based IT managed services company. Their team offers IT managed services and Affiliate Marketing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Highland Park, MI
Services provided
35% Call Center Services35% Direct Marketing30% E-Commerce DevelopmentDialog Direct is an answering service. Their large team is located in Highland Park, Michigan. Their team specializes in Call Center Services and Direct Marketing.
Read more -
UndisclosedUndisclosed10 - 49Dearborn, MI
Services provided
30% Business Consulting10% Accounting10% Advertising +8 services10% Commercial Financing10% Financial Advising & Planning10% HR Consulting10% Sales Outsourcing3% Recruiting3% Staffing2% HR Outsourcing2% PEO/Employee LeasingJOHN HOPPER, a small Business Consulting company, is in Dearborn, Michigan. The team provides Business Consulting and Advertising.
Read more -
$1,000+$25 - $49 / hr250 - 999Detroit, MI
Services provided
75% Call Center Services25% Customer Service OutsourcingRock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$150 - $199 / hr2 - 9Toledo, OH
Services provided
11% Call Center Services50% IT Managed Services13% Cloud Consulting & SI +2 services13% Cybersecurity13% Other IT Consulting and SIComprehensive Data Services, Inc is an IT managed services company. Established in 1986, the agency specializes in IT managed services and cloud consulting & SI.
Read moreMore responsive than most other service providers
Get in TouchComprehensive Data Services, Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
UndisclosedUndisclosed2 - 9Madison Heights, MI
Services provided
100% Call Center ServicesDirectele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9Rochester, MI
Services provided
65% Call Center Services35% Customer Service OutsourcingRochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Harper Woods, MI
Services provided
25% Call Center Services25% Application Testing25% Public Relations +1 service25% Sales OutsourcingPR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
Read more -
UndisclosedUndisclosed10 - 49Southfield, MI
Services provided
25% Call Center Services50% Back Office Outsourcing25% CybersecurityKeizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
Read more -
$1,000+$25 - $49 / hr50 - 249Maumee, OH
Services provided
100% Call Center ServicesPersonalized Communications is a midsize call center service in Duncanville, Texas and Amarillo, Texas. The team focuses on Call Center Services.
Read moreSee All Locations (6)Maumee, OH
3430 Briarfield Blvd
Maumee, OH 4353710 - 15
4198875300
Was this helpful?
-
UndisclosedUndisclosed2 - 9Northville, MI
Services provided
40% Fractional CMO Services20% Business Consulting20% Marketing Strategy +1 service20% Sales OutsourcingBased in Northville, Michigan, Stealth Consulting is a Fractional CMO Services company. The team offers Fractional CMO Services and Marketing Strategy.
Read more -
$5,000+$100 - $149 / hr2 - 9Detroit, MI
Services provided
10% Branding10% Content Marketing10% Email Marketing +7 services10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentInbound Lead Solutions is a branding agency. The Detroit, Michigan-based company focuses on Branding and Marketing Strategy.
Read more -
$1,000+$25 - $49 / hr10 - 49Troy, MI
Services provided
40% Call Center Services50% Customer Service Outsourcing10% FulfillmentHeadquartered in Troy, Michigan, Advanced Customer Services is a Customer Service Outsourcing company. Founded in 1982, the team specializes in Customer Service Outsourcing and Call Center Services.
Read more -
$5,000+$50 - $99 / hr2 - 9Royal Oak, MI
Services provided
45% Recruitment Process Outsourcing25% Recruiting20% Back Office Outsourcing +1 service10% Sales OutsourcingS4L Partners is a Recruitment Process Outsourcing company. Launched in 2018, the agency focuses on Recruitment Process Outsourcing and Recruiting.
Read more -
UndisclosedUndisclosed10 - 49Clinton TWP, MI
Services provided
10% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +3 services15% Business Consulting15% Sales Outsourcing10% TranscriptionMedivantek Medical Billing Services, a small Customer Service Outsourcing company, is located in Clinton TWP, Michigan. The team provides Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Madison Heights, MI
Services provided
15% Content Marketing15% Pay Per Click15% Sales Outsourcing +4 services15% Search Engine Optimization15% Social Media Marketing15% Video Production10% BrandingHesel Media is a social media marketing company. Established in 2019, the firm focuses on Social Media Marketing and Content Marketing.
Read more -
$1,000+$25 - $49 / hr2 - 9Flint, MI
Services provided
40% Call Center Services24% Customer Service Outsourcing20% HR Consulting +1 service16% Sales OutsourcingBennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
Read more -
UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
10% Call Center Services20% Recruiting20% Recruitment Process Outsourcing +4 services20% Staffing10% Business Consulting10% CRM Consulting and SI10% Cloud Consulting & SIBased in Detroit, Michigan, Saba Group Now is a Staffing company. Their services include Staffing and Recruiting.
Read more -
UndisclosedUndisclosed10 - 49Clinton Township, MI
Services provided
20% Fractional CMO Services20% Sales Outsourcing20% Social Media Marketing +3 services20% Web Design10% Email Marketing10% Search Engine OptimizationDigital Desk is a social media marketing company established in 2014. The company offers Social Media Marketing and Web Design, and is small.
Read more -
UndisclosedUndisclosed10 - 49Clio, MI
Services provided
20% Branding20% Sales Outsourcing15% Email Marketing +3 services15% Search Engine Optimization15% Social Media Marketing15% Web DesignStrategic Market Solutions, LLC is a Clio, Michigan-based branding firm. The team offers Branding and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Troy, MI
Services provided
75% Call Center Services25% Customer Service OutsourcingSunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Detroit, MI
Services provided
100% Call Center ServicesEstablished in 1998, Answer Technology Group is a call center. The team provides Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Whitmore Lake, MI
Services provided
100% Call Center ServicesProfessional Answering Services is a call center company. The Whitmore Lake, Michigan-based team provides Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Sterling Heights, MI
Services provided
75% Sales Outsourcing25% Email MarketingMovingDneedle Pvt. Ltd. Is a Sales Outsourcing company. They were launched in 2013 and focus on Sales Outsourcing and Email Marketing.
Read moreSee All Locations (2)Sterling Heights, MI
4201 Coplin Dr
Sterling Heights, MI 48310Was this helpful?
-
UndisclosedUndisclosed2 - 9Howell, MI
Services provided
50% Call Center Services50% TranscriptionLaunched in 2008, Reliance Transcriptions and Infotech Corp. Is a call center company and Transcription company. The small team specializes in Call Center Services and Transcription.
Read moreSee All Locations (4)Howell, MI
3318 Kneeland Circle Howell
Howell, MI 48843+1.517.304.0731
Was this helpful?
-
UndisclosedUndisclosed10 - 49Toledo, OH
Services provided
20% Call Center Services20% Custom Software Development20% Mobile App Development +3 services20% Web Development10% Business Consulting10% LogoLaunched in 2012, Elosophy, a small software development company, is based in Toledo, Ohio. Their services include Custom Software Development and Call Center Services.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Ann Arbor Call Center Companies & Voice Services
-
Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
Ability to deliver
29/40.016.2/20 Reviews6.8/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+Undisclosed2 - 9Canton, MI
Ability to deliver
5.5/40.00/20 Reviews0.6/10 Clients & Experience4.9/10 Market PresenceService focus
90% Call Center Services10% Sales Outsourcing -
$1,000+< $25 / hr50 - 249Ann Arbor, MI
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
UndisclosedUndisclosed50 - 249Ann Arbor, MI
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services5% Sales Outsourcing85% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.9/40.017.2/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr10 - 49Ann Arbor, MI
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
Undisclosed< $25 / hr10 - 49Dearborn, MI
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Ann Arbor, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Wixom, MI
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosedFreelancerSouth Lyon, MI
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Dearborn, MI
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$150 - $199 / hr10 - 49Southfield, MI
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
16% Call Center Services84% Other -
UndisclosedUndisclosed50 - 249Wixom, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed50 - 249Bingham Farms, MI
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed1,000 - 9,999Highland Park, MI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed10 - 49Dearborn, MI
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.