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Top Call Center Services & Voice Services in Ann Arbor

Ratings Updated: August 4, 2026

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Featured

What are Featured Providers?
ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Ann Arbor, United States

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.

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Reviews mention Communicative
The sentiment regarding ROI CX Solutions' communicative approach is predominantly positive. Clients appreciate their consistent communication and adaptability to support needs, as noted in feedback highlighting their 'flexible adjustments' and 'creative collaboration'. However, there is a suggestion for improvement in proactive communication, specifically regarding training and early check-ins, to enhance alignment and reduce initial setbacks. Overall, clients recognize their commitment to maintaining effective communication throughout the engagement.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

We communicate through virtual meetings, emails, and messaging apps. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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1 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ann Arbor, United States

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Ann Arbor, United States

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Communicative
Helpware CX has received consistently positive feedback regarding their communicative approach. Clients highlighted their outstanding communication skills, noting that Helpware maintains transparency and provides regular updates. One client emphasized their proactive and clear communication, stating, "Helpware has been clear about what they need and what they want to do." Another remarked on their effective project management, with biweekly performance reviews fostering collaboration. Overall, the sentiment reflects that Helpware's communicative nature significantly contributes to successful partnerships.

Centralization Process & Outsourcing Svcs for Treatment Firm

5.0 Aug 18, 2021

Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines. Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
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Call Center Services for Nonprofit Organization

5.0 Jun 2, 2021

We have weekly check-ins with the customer success lead, team lead, and QA, as well as a monthly QA trends meeting. I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
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Staffing for Wine Distributor

5.0 Aug 22, 2019

The workflow has been so smooth! You would almost think that the employees were sitting across from me in my office rather than thousands of miles away overseas. Gama and Yehor have been effective and clear communicators as well as the actual employees.
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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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Office Support Resources for Hiring Company

5.0 Oct 6, 2018

They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems. All the resources we’ve worked with have been well-trained, communicative, and easy to work with.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Ann Arbor, United States

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Ambs Call Center

5.0 16 reviews

Premier Verified

Undisclosed

< $25 / hr

50 - 249

Jackson, MI

Services provided

100% Call Center Services

Ambs Call Center is a Customer Support Services company offering both inbound and outbound Call Handling and Customer Service Center solutions. Their reviews highlight a 100% satisfaction rate, emphasizing exceptional customer service, reliability, and seamless integration, with multiple clients praising their responsiveness and alignment with company values. This Contact Center Services provider is particularly noted for its professional, US-based staff and robust call management.

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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Ambs Call Center for their cost-effectiveness and overall value. Feedback highlights that their pricing fits budgets while delivering high-quality service, with one client noting, "good value for cost." Another remarked on their pricing being reasonable for the services provided, stating, "the value for all they provided came at a very reasonable price." Overall, clients express satisfaction with their investment, indicating that the services rendered significantly enhance operational efficiency.
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$149 100 minutes or 1+ calls each day. $600 500 minutes or 10+ calls each day. $2,945 2500+ minutes for large enterprises.

Ambs Call Center's Answering Service Plan
Get the best rates from the top answering service company in the US, founded in 1932. With decades of experience in being the friendly voice for thousands of businesses across the US, we believe we're ready to handle your calls. Want more information? Visit our pricing page today at https://www.ambscallcenter.com/answering-service-pricing.
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6 of 6 Ann Arbor-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Ann Arbor

Call Center Services project highlight

Virtual Receptionist for Consulting & Investigations Firm
5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read more
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Review Rating from Clients

5.0/5.0

Quality

4.9

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Michigan highlight Ambs Call Center's expertise in handling complex, 24/7 call needs, including emergency responses and lead generation. They value their professionalism, follow-up, and the positive impact on customer satisfaction and operational efficiency.
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Startupr

5.0 10 reviews

Premier Verified

$1,000+

< $25 / hr

10 - 49

Howell, MI

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Email Marketing

Startupr is a Contact Center Services company specializing in outbound call handling and telemarketing services to generate qualified meetings and build outbound pipelines. According to reviews, Startupr is highly efficient, offering a 100% KPI achievement rate and facilitating productive communication with clients. Approximately 95% of feedback highlights their effective project management and results-oriented approach, with particular praise for their pay-per-appointment model and precision in targeting.

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Reviews mention Communicative
Client feedback highlights Startupr's strong communication skills, with multiple reviews noting their responsiveness and proactive updates. For instance, one client emphasized, "We never had to chase anyone down for an update," while another remarked on their "responsive communication" and ability to implement feedback swiftly. Overall, the sentiment regarding communication is highly positive, with clients appreciating the clarity and efficiency in interactions, which contributed to a smooth project management experience.

Marketing Services for Strategic Design & Dev Partner

5.0 Dec 16, 2025

Communication, scheduling, and week-over-week optimization were consistent and effective. Weekly cadence, responsive communication, transparent reporting, everything was great.
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Lead Generation for UX/UI Design & Dev Company

5.0 Apr 3, 2026

Pretty straightforward to work with honestly. We had a clear onboarding process where they got up to speed on our ICP and messaging quickly. Communication was responsive.
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Outbound Marketing for Hospital Emergency Preparedness Co

5.0 Apr 30, 2026

They are organized and on top of things. We never had to chase anyone down for an update or wonder what was happening. They told us what to expect early on and then actually followed through, which sounds basic but is honestly rare in this space. Everything runs smoothly and on schedule. Quick and easy to work with. Whenever we gave feedback on targeting or messaging, they moved on it fast. No back and forth, no waiting around. The communication has been great throughout.
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5 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
In the past six months, Startupr has received overwhelmingly positive feedback from clients, highlighting their effective outbound strategies and strong project management. Clients noted measurable success, with one reporting 10 qualified meetings in two months, and another achieving 53 meetings that led to $198,000 in revenue. The team was praised for their responsiveness and ability to adapt based on feedback, creating a smooth and efficient collaboration. Overall, clients appreciate Startupr's commitment to delivering quality results, with minimal areas for improvement identified.
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Average Project Cost Breakdown

$10,000 to $49,000 (7) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praised Startupr for its cost-effectiveness and value for money. Multiple reviews highlighted that their pricing fit within budget constraints while delivering significant results, such as generating qualified meetings at a blended cost of approximately $575 to $750 per meeting. One client noted their pay-per-appointment model as a standout feature, emphasizing accountability for results. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in the return on investment and the quality of leads generated.
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Howell, MI

4361 Sundance Cir
Howell, MI 48843

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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ann Arbor, United States

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Communicative
The feedback regarding six eleven global services highlights their strong communication skills and responsiveness. Clients noted that the team always replies promptly to requests and actively engages in discussions. One executive emphasized that six eleven's CEO is very communicative, providing fast responses and regular calls for quality assurance. Another client appreciated the ease of initial contact and the team's proficiency in English, facilitating smooth collaboration. Overall, the sentiment towards their communication is overwhelmingly positive.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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BPO Services for Telecommuniactions & IT Services Company

4.5 Feb 15, 2023

Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses. We have a call with the CEO every three months to talk about QA and process improvements.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Ann Arbor, United States

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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Reviews mention Detail-oriented
The feedback regarding A-SALES AB's attention to detail is overwhelmingly positive. Clients highlighted their meticulous approach in understanding market specifics and refining outreach strategies. One client noted, "Their attention to detail stood out," while another emphasized their "willingness to invest time in understanding products with complex technical value propositions." Overall, A-SALES AB has been recognized for delivering high-quality leads and maintaining punctuality in project management, with no reported areas for improvement.

Sales Outsourcing for Consulting Company

5.0 Sep 22, 2025

Attention to detail per market. They are extremely knowledgeable, and are not afraid to say "no, this won't work because..."
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Outbound Marketing for AI Testing Platform Provider

5.0 Jul 21, 2026

Their attention to detail stood out. We expanded our engagement with A-Sales. From the outset, we made it clear that we would scale the campaign if the initial strategy and execution gave us confidence, and their team met every objective within the agreed timelines.
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Sales Outsourcing for AI-First Software Company

5.0 Jul 23, 2026

What differentiated A-Sales was their willingness to invest time in understanding products with complex technical value propositions. Selling enterprise integration software and developer-focused SaaS requires far more than generic prospecting, and they appreciated those nuances from the beginning. Their outreach reflects an understanding of our customers' challenges, which led to far more credible conversations than we'd experienced with traditional outbound providers. That level of preparation and attention to detail was what stood out most.
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17 of 18 reviews are 5 stars

7 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.
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Average Project Cost Breakdown

Less than $10,000 (22) $10,000 to $49,000 (15)

What Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.
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United States (18) Sweden (12) Norway (7) England (5) Australia (5) India (4) Germany (2) Finland (2) Italy (1) Poland (1) Cyprus (1) Japan (1) Netherlands (1) Canada (1) Philippines (1) France (1) Singapore (1) Slovenia (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Ann Arbor, United States

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)

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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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OTAVA®

5.0 3 reviews

Undisclosed

$100 - $149 / hr

50 - 249

Ann Arbor, MI

Services provided

15% Call Center Services

30% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Managed Services

15% IT Strategy Consulting

OTAVA® is a comprehensive IT solutions provider offering services in infrastructure management, cloud solutions, and IT support. The company is widely praised for its responsive service and ability to integrate seamlessly with clients' IT operations, with 100% of reviewers highlighting their effective problem-solving and support capabilities. Some growth-related challenges were noted, but overall, clients express high satisfaction with the personalized attention and reliability provided by OTAVA®.

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Reviews mention Well-executed projects
Clients have expressed high satisfaction with OTAVA®'s execution of projects, highlighting their responsiveness and proactive support. One client noted, 'NewCloud Networks keeps us up and running' and praised their ability to restore services rapidly during crises. They also appreciated the 'plug and play' nature of the solutions provided. Overall, feedback reflects a strong sentiment of trust and reliability, with clients feeling well-supported and valued throughout their engagement.

Cloud Management & IT Services for Nonprofit Organization

5.0 Jan 6, 2021

It’s truly like a plug and play process; we plug it in, it’s good to go, and we don’t have to do anything. They handle the problem and they fix whatever is needed to be fixed. For example, the software we use to manage our business and claims comes out with periodic updates that NewCloud Networks loads and runs for us. Until they do that, we can’t access the system and they’ve always gotten it done in a timely manner.
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Industry Experience

OTAVA® has effectively supported diverse industries such as healthcare, food service, and construction. Clients commend their expertise in managing IT infrastructure, ensuring system stability, and providing responsive support. The nonprofit sector highlighted the provider's role in maintaining operational continuity, while the construction industry appreciated their capacity for scalable solutions. Overall sentiment indicates a strong trust in OTAVA® for reliable IT services, particularly in environments requiring consistent uptime and tailored technological solutions.
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Average Project Cost Breakdown

$50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive OTAVA® as offering substantial value for money, with several reviews highlighting that the company's services are a significant investment but yield critical operational support. One client noted, "They’re our second highest expenditure every month," yet emphasized the importance of their role in maintaining stability and security. Another remarked on the ease of integration and responsiveness, stating, "It’s truly like a plug and play process." Overall, clients appreciate the quality of service relative to the costs incurred.
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Epic Receptionists

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Canton, MI

Services provided

90% Call Center Services

10% Sales Outsourcing

Answering service company Epic Receptionists is located in Canton, Michigan. Established in 2020, the team focuses on Call Center Services and Sales Outsourcing.
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Online VA Team

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ann Arbor, MI

Services provided

25% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Online VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
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AdvantageCS

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ann Arbor, MI

Services provided

10% Call Center Services

20% IT Managed Services

15% Custom Software Development +5 services

15% E-Commerce Development

15% Web Development

10% Fulfillment

10% Warehousing & Distribution

5% Sales Outsourcing

AdvantageCS is an IT managed services company. Established in 1979, their team focuses on IT managed services and Custom Software Development.
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Immortal Jellyfish Marketing

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Ann Arbor, MI

Services provided

30% Branding

20% Market Research

20% Marketing Strategy +3 services

10% Packaging Design

10% Product Design

10% Sales Outsourcing

Founded in 2018, Immortal Jellyfish Marketing is a small branding company. Their team focuses on Branding and Market Research.
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United Call Center Solutions

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dearborn, MI

Services provided

10% Call Center Services

20% Conversion Optimization

10% Application Management & Support +9 services

10% Business Consulting

10% Customer Service Outsourcing

10% Sales Outsourcing

5% CRM Consulting and SI

5% Commercial Brokerage Services

5% Commercial Development

5% Commercial Financing

5% Other IT Consulting and SI

5% Transcription

Headquartered in Dearborn, Michigan, United Call Center Solutions is a small Conversion Optimization company. Their services include Conversion Optimization and Call Center Services.
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Essential CMO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ann Arbor, MI

Services provided

40% Fractional CMO Services

20% Sales Outsourcing

10% Market Research +3 services

10% Marketing Strategy

10% Recruiting

10% Staffing

Essential CMO, a small Fractional CMO Services company, is headquartered in Ann Arbor, Michigan. The team specializes in Fractional CMO Services and Sales Outsourcing.
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Armored Medical Billing Solutions LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Wixom, MI

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

Armored Medical Billing Solutions LLC is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the firm is located in Wixom, Michigan.
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Growth Canvas Consulting LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

South Lyon, MI

Services provided

20% Fractional CMO Services

10% BI & Big Data Consulting & SI

10% Corporate Training & Coaching +6 services

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Public Relations

10% Sales Outsourcing

10% Social Media Marketing

Growth Canvas Consulting LLC is a Fractional CMO Services company. The South Lyon, Michigan-based company specializes in Fractional CMO Services and Public Relations.
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The greatest on the planet

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dearborn, MI

Services provided

30% Advertising

10% Branding

10% Direct Marketing +5 services

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Media Planning & Buying

10% Sales Outsourcing

The greatest on the planet is a small Dearborn, Michigan-based Advertising company. Their services include Advertising and Branding.
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Big Water Technologies

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Southfield, MI

Services provided

16% Call Center Services

20% Cybersecurity

20% IT Managed Services +3 services

16% IT Strategy Consulting

16% Unified Communications Consulting & SI

12% Cloud Consulting & SI

Big Water Technologies is an IT managed services company. The small Southfield, Michigan-based team provides IT managed services and Cybersecurity. The company was established in 2010.
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Red House Medical Billing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wixom, MI

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Accounting

Midsize Back Office Outsourcing company Red House Medical Billing, is in Wixom, Michigan and Southfield, Michigan. The team focuses on Back Office Outsourcing and Call Center Services.
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National Technology Management

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Bingham Farms, MI

Services provided

10% Call Center Services

70% IT Managed Services

10% Affiliate Marketing +1 service

10% Other IT Consulting and SI

Founded in 2023, National Technology Management is a midsize Bingham Farms, Michigan-based IT managed services company. Their team offers IT managed services and Affiliate Marketing.
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Dialog Direct

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Highland Park, MI

Services provided

35% Call Center Services

35% Direct Marketing

30% E-Commerce Development

Dialog Direct is an answering service. Their large team is located in Highland Park, Michigan. Their team specializes in Call Center Services and Direct Marketing.
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JOHN HOPPER

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dearborn, MI

Services provided

30% Business Consulting

10% Accounting

10% Advertising +8 services

10% Commercial Financing

10% Financial Advising & Planning

10% HR Consulting

10% Sales Outsourcing

3% Recruiting

3% Staffing

2% HR Outsourcing

2% PEO/Employee Leasing

JOHN HOPPER, a small Business Consulting company, is in Dearborn, Michigan. The team provides Business Consulting and Advertising.
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Rock Connections

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Detroit, MI

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Rock Connections is an answering service launched in 2012. The agency specializes in Call Center Services and Customer Service Outsourcing.
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Comprehensive Data Services, Inc

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Toledo, OH

Services provided

11% Call Center Services

50% IT Managed Services

13% Cloud Consulting & SI +2 services

13% Cybersecurity

13% Other IT Consulting and SI

Comprehensive Data Services, Inc is an IT managed services company. Established in 1986, the agency specializes in IT managed services and cloud consulting & SI.
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More responsive than most other service providers

Comprehensive Data Services, Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Directele, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Madison Heights, MI

Services provided

100% Call Center Services

Directele, Inc. Is a call center company. Their small team is based in Madison Heights, Michigan. Their team provides Call Center Services.
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Rochester Telemessaging Center

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Rochester, MI

Services provided

65% Call Center Services

35% Customer Service Outsourcing

Rochester Telemessaging Center is a call center company. The Rochester, Michigan-based firm was founded in 1972. Their services include Call Center Services and Customer Service Outsourcing.
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Clementine Live Answering Service

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Harper Woods, MI

Services provided

25% Call Center Services

25% Application Testing

25% Public Relations +1 service

25% Sales Outsourcing

PR agency Clementine Live Answering Service focuses on Public Relations and Application Testing. They are headquartered in Harper Woods, Michigan and Chicago, Illinois.
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Keizer Solutions Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Southfield, MI

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Cybersecurity

Keizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
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Personalized Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Maumee, OH

Services provided

100% Call Center Services

Personalized Communications is a midsize call center service in Duncanville, Texas and Amarillo, Texas. The team focuses on Call Center Services.
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Maumee, OH

3430 Briarfield Blvd
Maumee, OH 43537
10 - 15

4198875300

See All Locations (6)

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Stealth Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Northville, MI

Services provided

40% Fractional CMO Services

20% Business Consulting

20% Marketing Strategy +1 service

20% Sales Outsourcing

Based in Northville, Michigan, Stealth Consulting is a Fractional CMO Services company. The team offers Fractional CMO Services and Marketing Strategy.
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Inbound Lead Solutions

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Detroit, MI

Services provided

10% Branding

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Inbound Lead Solutions is a branding agency. The Detroit, Michigan-based company focuses on Branding and Marketing Strategy.
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Advanced Customer Services

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Troy, MI

Services provided

40% Call Center Services

50% Customer Service Outsourcing

10% Fulfillment

Headquartered in Troy, Michigan, Advanced Customer Services is a Customer Service Outsourcing company. Founded in 1982, the team specializes in Customer Service Outsourcing and Call Center Services.
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S4L Partners

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Royal Oak, MI

Services provided

45% Recruitment Process Outsourcing

25% Recruiting

20% Back Office Outsourcing +1 service

10% Sales Outsourcing

S4L Partners is a Recruitment Process Outsourcing company. Launched in 2018, the agency focuses on Recruitment Process Outsourcing and Recruiting.
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Medivantek Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clinton TWP, MI

Services provided

10% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +3 services

15% Business Consulting

15% Sales Outsourcing

10% Transcription

Medivantek Medical Billing Services, a small Customer Service Outsourcing company, is located in Clinton TWP, Michigan. The team provides Customer Service Outsourcing and Back Office Outsourcing.
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Hesel Media

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Madison Heights, MI

Services provided

15% Content Marketing

15% Pay Per Click

15% Sales Outsourcing +4 services

15% Search Engine Optimization

15% Social Media Marketing

15% Video Production

10% Branding

Hesel Media is a social media marketing company. Established in 2019, the firm focuses on Social Media Marketing and Content Marketing.
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Bennett Communication Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Flint, MI

Services provided

40% Call Center Services

24% Customer Service Outsourcing

20% HR Consulting +1 service

16% Sales Outsourcing

Bennett Communication Solutions is an answering service company. They provide Call Center Services and Customer Service Outsourcing and were launched in 1947.
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Saba Group Now

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Detroit, MI

Services provided

10% Call Center Services

20% Recruiting

20% Recruitment Process Outsourcing +4 services

20% Staffing

10% Business Consulting

10% CRM Consulting and SI

10% Cloud Consulting & SI

Based in Detroit, Michigan, Saba Group Now is a Staffing company. Their services include Staffing and Recruiting.
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Digital Desk

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clinton Township, MI

Services provided

20% Fractional CMO Services

20% Sales Outsourcing

20% Social Media Marketing +3 services

20% Web Design

10% Email Marketing

10% Search Engine Optimization

Digital Desk is a social media marketing company established in 2014. The company offers Social Media Marketing and Web Design, and is small.
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Strategic Market Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Clio, MI

Services provided

20% Branding

20% Sales Outsourcing

15% Email Marketing +3 services

15% Search Engine Optimization

15% Social Media Marketing

15% Web Design

Strategic Market Solutions, LLC is a Clio, Michigan-based branding firm. The team offers Branding and Sales Outsourcing.
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SunTel Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Troy, MI

Services provided

75% Call Center Services

25% Customer Service Outsourcing

SunTel Services is a telephone answering service. In Troy, Michigan, the team specializes in Call Center Services and Customer Service Outsourcing.
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Answer Technology Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Detroit, MI

Services provided

100% Call Center Services

Established in 1998, Answer Technology Group is a call center. The team provides Call Center Services.
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Professional Answering Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Whitmore Lake, MI

Services provided

100% Call Center Services

Professional Answering Services is a call center company. The Whitmore Lake, Michigan-based team provides Call Center Services.
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movingDneedle Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sterling Heights, MI

Services provided

75% Sales Outsourcing

25% Email Marketing

MovingDneedle Pvt. Ltd. Is a Sales Outsourcing company. They were launched in 2013 and focus on Sales Outsourcing and Email Marketing.
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Sterling Heights, MI

4201 Coplin Dr
Sterling Heights, MI 48310

See All Locations (2)

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Reliance Transcriptions and Infotech Corp.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Howell, MI

Services provided

50% Call Center Services

50% Transcription

Launched in 2008, Reliance Transcriptions and Infotech Corp. Is a call center company and Transcription company. The small team specializes in Call Center Services and Transcription.
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Howell, MI

3318 Kneeland Circle Howell
Howell, MI 48843

+1.517.304.0731

See All Locations (4)

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Elosophy

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Toledo, OH

Services provided

20% Call Center Services

20% Custom Software Development

20% Mobile App Development +3 services

20% Web Development

10% Business Consulting

10% Logo

Launched in 2012, Elosophy, a small software development company, is based in Toledo, Ohio. Their services include Custom Software Development and Call Center Services.
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Top Call Center Services & Voice Services in Ann Arbor

List of the Top Ann Arbor Call Center Companies & Voice Services

Reviews mention Communicative

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Call Center Services for Automotive Company

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Reviews mention Communicative

Centralization Process & Outsourcing Svcs for Treatment Firm

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Staffing for Wine Distributor

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Call Center Services for Digital Government Partner

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Helpware CX is very responsive

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Select VoiceCom is very responsive

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Ambs Call Center's Answering Service Plan

Virtual Receptionist for Consulting & Investigations Firm

Reviews mention Communicative

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Reviewed 5 times in the past 6 months

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Reviews mention Communicative

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six eleven global services is very responsive

Reviews mention Detail-oriented

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Sales Outsourcing for AI-First Software Company

Reviewed 18 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

Appointment Setter Online is very responsive

Award Winning Appointment Setting Team

Reviews mention Well-executed projects

Cloud Management & IT Services for Nonprofit Organization

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Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Comprehensive Data Services, Inc is very responsive

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Why Trust Clutch

List of the Top 1 Ann Arbor Call Center Companies & Voice Services

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