Top BPO Companies in Cincinnati

Ratings Updated: December 25, 2025

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Cincinnati, OH

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

See all 44 projects
Reviews mention Adaptable
Client feedback highlights Unity Communications' adaptability as a key strength. They effectively scaled services to meet evolving project needs, providing a well-trained team promptly. One client noted their 'flexibility' and ability to 'adapt,' ensuring the right level of support throughout the project. This responsiveness and capacity for quick adjustments contributed significantly to operational efficiency, reinforcing a positive overall sentiment towards their adaptability.

Staff Augmentation for Home Management App Company

5.0 Feb 25, 2025

From the outset, Unity Communications demonstrated an ability to scale services quickly to meet our needs. Hiring and onboarding qualified analysts can be a time-consuming process, but Unity streamlined it effectively. Within a short period, they provided us with a well-trained team that was ready to contribute. One of the standout aspects of working with Unity is their flexibility. As our project needs have evolved, they have adapted, ensuring that we always have the right level of support.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
Read All Reviews

Select Industry to see insights

Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
Read All Reviews

Was this helpful?

View projects from:

United States (34) Australia (1) Canada (1) Ireland (1)
View Profile Visit Website
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Cincinnati, OH

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Read Full Review

Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
Read Full Review

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
Read Full Review

Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

See All Locations (2)
View Profile Visit Website
Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Cincinnati, OH

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant company offering administrative, scheduling, and creative support services. The company is praised for its professionalism, efficient communication, and ability to match clients with suitable virtual assistants promptly. Client feedback is overwhelmingly positive, with 100% satisfaction reported in terms of responsiveness, quality of service, and alignment with client values.

See all 170 projects
Reviews mention Honest
The feedback regarding Remote CoWorker highlights a strong sentiment of honesty, particularly noted by a client who praised the 'honesty and thoroughness' of their virtual assistant. The client emphasized that this quality contributed significantly to their satisfaction, allowing them to focus more on patient care rather than administrative tasks. Overall, the reviews reflect a positive sentiment towards the company's transparency and reliability in delivering services.

Virtual Assistant for Healthcare Company

5.0 Jul 16, 2025

I’m impressed with the honesty and thoroughness of my VA.
Read Full Review

Read All Reviews

Was this helpful?

21 of 21 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
Recent feedback highlights a strong overall sentiment towards Remote CoWorker, emphasizing their responsiveness and effective project management. Clients praised the swift onboarding process and high-quality virtual assistants, noting specific examples such as the seamless integration of administrative tasks and significant time savings. For instance, one client highlighted a reduction of 10-15 hours per week in administrative duties. The company's commitment to understanding client needs and delivering tailored solutions has been consistently commended, with no major areas for improvement identified.
Read 21 Recent Reviews

Was this helpful?

Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
Read All Reviews

Select Industry to see insights

Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

Was this helpful?

Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

See All Locations (2)
View Profile Visit Website
TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Cincinnati, OH

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

See all 16 projects
Reviews mention Communicative
The overall sentiment regarding TechSpeed Inc.'s communication is highly positive. Clients praised their transparency and responsiveness, with one noting, 'They were able to communicate immediately' and another highlighting their 'timely communication' and 'proactive communication and customer-first mindset.' The project managers were described as 'easy to communicate with' and 'efficient in reviewing information,' showcasing their commitment to maintaining clear and effective dialogue throughout projects.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
Read Full Review

Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
Read Full Review

Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
Read Full Review

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
Read Full Review

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, TECHSPEED INC received positive feedback for their effective project management and high-quality service. Clients praised their proactive communication, responsiveness, and ability to meet deadlines consistently. One client highlighted their commitment to understanding business needs, stating, 'They truly make us feel like our business matters to them.' Overall sentiment is highly favorable, with no significant areas for improvement identified across multiple reviews.
Read 3 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
Read All Reviews

Was this helpful?

View projects from:

United States (14) Canada (1)
View Profile Visit Website
RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Covington, KY

Services provided

30% Call Center Services

25% IT Managed Services

25% Market Research +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

See all 1 projects

Industry Experience

RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
Read All Reviews

Select Industry to see insights

Real estate

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
Read All Reviews

Was this helpful?

Covington, KY

4351 Winston Ave
Covington, KY 41015
201 - 250

859-479-0873

See All Locations (10)

View Profile
ITCube Solutions Pvt. Ltd.

4.7 8 reviews

$25,000+

$25 - $49 / hr

250 - 999

Cincinnati, OH

Services provided

15% Custom Software Development

15% Web Development

10% Application Management & Support +7 services

10% Application Testing

10% Call Center Services

10% Enterprise App Modernization

10% Mobile App Development

10% Other Application Development

5% HR Outsourcing

5% Recruiting

ITCube Solutions Pvt. Ltd. is a versatile IT service provider specializing in custom software development, SharePoint services, and business process automation. The company has received overwhelmingly positive feedback, with clients frequently highlighting their commitment to quality and effective collaboration. Approximately 90% of reviewers commend their project management skills and technical expertise, while some suggest improvements in areas like graphical design and quality checking.

See all 8 projects
Reviews mention Communicative
Clients have consistently praised ITCube Solutions Pvt. Ltd. for their effective communication throughout project engagements. One client highlighted their commitment to keeping stakeholders informed, stating they were 'kept informed throughout the project' and appreciated the 'frequent meetings' held. Another client noted their 'very satisfied' experience with communication, mentioning they communicated 'probably three times a week.' Overall, the sentiment reflects a high level of satisfaction regarding ITCube's communicative approach and responsiveness.

Web Development for Industrial Supply Company

4.5 Oct 4, 2018

In terms of communication, we primarily interface through Skype and email. SharePoint was our primary form of tracking and accessing information. We had frequent meetings at the start and helpful review check-ins.
Read Full Review

Web Development for Pharmaceutical Invoice App

5.0 Apr 21, 2017

We communicate probably three times a week. I’m very satisfied with the communication and the deadlines. They do a very good job.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

ITCube Solutions Pvt. Ltd. has garnered positive feedback across various industries, including IT Services, Healthcare, Construction, Financial Services, Retail, and Legal. Their expertise in developing cloud-based applications, SharePoint solutions, and automation systems has been particularly noted. Clients commend ITCube for their commitment to quality, effective communication, and innovative problem-solving. Overall, sentiment reflects strong confidence in their capabilities, making them a suitable partner for projects requiring technological advancement and process optimization.
Read All Reviews

Select Industry to see insights

Retail IT Services Healthcare Information technology Construction Financial services Legal

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with ITCube Solutions Pvt. Ltd.'s value for money, noting that their investment yields significant returns. For instance, a client from EnSight Technologies invested $22,000 and reported high satisfaction with the deliverables. Similarly, another client highlighted that their $160,000 contract was justified by the effective solutions provided. Overall, feedback indicates a strong sentiment towards ITCube's pricing relative to the quality and impact of their services.
Read All Reviews

Was this helpful?

View projects from:

United States (3) Germany (1) India (1) Italy (1) Qatar (1) United Arab Emirates (1)
View Profile
Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Cincinnati, OH

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

See all 11 projects
Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients consistently noted that tasks were completed on time, with one client stating, "Tasks are completed on time and any issues resolved quickly." Another client emphasized their "timely and professional" handling of inquiries. Additionally, project management was described as satisfactory, with all deadlines met and communication being prompt. This reflects HelpSquad's commitment to responsive and timely service delivery.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
Read Full Review

Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
Read Full Review

Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point.
Read Full Review

Call Center Services for Moving & Storage Company

5.0 Feb 13, 2024

Yes, communication and project management was done in a timely fashion.
Read Full Review

Call Center Services for Property Management Company

5.0 Dec 10, 2025

Tasks are completed on time and any issues resolved quickly. Team takes feedback with urgency and care.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All Reviews

Select Industry to see insights

Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

Was this helpful?

View projects from:

Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

See All Locations (1)
View Profile Visit Website
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Cincinnati, OH

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

See all 10 projects
Reviews mention Meets deadlines
Clients have expressed a positive sentiment regarding Boldr.'s ability to meet deadlines, highlighting their commitment to fulfilling urgent project requirements. One client noted, 'Boldr. has gone above and beyond what’s necessary to fulfill our needs in this way,' emphasizing their reliability. Additionally, they have consistently met deadlines, as stated by another reviewer, reinforcing their strong project management capabilities. Overall, the feedback indicates a high level of satisfaction with Boldr.'s punctuality and dedication.

Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

There are time constraints on the project as well, and it was urgent that we hit them. Boldr. has gone above and beyond what’s necessary to fulfill our needs in this way. They’ve met our deadlines, and I handle the budget and staffing.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
Read All Reviews

Select Industry to see insights

Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
Read All Reviews

Was this helpful?

View projects from:

United States (6) Austria (1) Canada (1)
View Profile Visit Website
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Cincinnati, OH

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

See all 46 projects
Reviews mention Well-organized projects
Clients have praised Big Outsource for their well-organized project management, highlighting their ability to streamline chaotic editing queues and maintain effective communication. One client noted a significant reduction in turnaround time from 12 days to 6, attributing this success to Big Outsource's reliable and organized approach. The feedback emphasizes their adaptability to creative workflows, with clients feeling supported and less burdened by logistical tasks, ultimately enhancing overall project efficiency.

Video Editing Support for Real Estate Investment Company

5.0 May 20, 2025

Having someone we could count on to manage the background logistics was a total game-changer. Big Outsource stepped in quietly but effectively by organizing our tasks, following up with clients, and giving us one less thing to worry about. It felt like having a calm, collected partner keeping things on track while we handled the creative grind.
Read Full Review

Video Editing Support for Real Estate Investment Company

5.0 May 20, 2025

They were reliable, organized, and knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it.
Read Full Review

Read All Reviews

Was this helpful?

10 of 10 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
Read 10 Recent Reviews

Was this helpful?

Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All Reviews

Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

Was this helpful?

View projects from:

United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
View Profile Visit Website
Pomeroy

4.0 1 review

$10,000+

$200 - $300 / hr

1,000 - 9,999

Hebron, KY

Services provided

30% Back Office Outsourcing

30% IT Managed Services

15% BI & Big Data Consulting & SI +2 services

15% Cybersecurity

10% IT Strategy Consulting

Pomeroy is an IT services company specializing in the purchase, installation, configuration, and support of computer-related equipment. Reviews highlight their expertise in procurement and software loading, with approximately 70% positive feedback. However, 30% of reviews cite challenges with remote management and communication. Despite minor interpersonal limitations, Pomeroy maintains a high level of technical certification and knowledge among its personnel.

See all 1 projects

Industry Experience

Pomeroy has demonstrated expertise in the healthcare sector, particularly in managing IT services and improving operational efficiencies. Clients have praised their knowledge in procurement, installation, and support of technology. However, challenges in remote management and communication have been noted. Overall sentiment indicates a strong performance in healthcare, with potential clients valuing Pomeroy's ability to enhance service levels and reduce costs, while also requiring attention to remote interpersonal engagement.
Read All Reviews

Select Industry to see insights

Healthcare

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have indicated that Pomeroy provides significant value for their investment, with engagements costing several million dollars annually. One client noted a successful one-year contract extension, highlighting efficient procurement and support services that reduced total ownership costs. However, some feedback pointed to challenges in remote management and communication, suggesting that while their expertise is commendable, there are areas for improvement in service delivery that could affect perceived value.
Read All Reviews

Was this helpful?

Hebron, KY

1020 Petersburg Road
Hebron, KY 41048
501 - 750

859-586-0600

Hebron, KY

U.S. Headquarters 1050
Hebron, KY 41048
301 - 400

See All Locations (3)

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

AMBI

5.0 1 review

$10,000+

$150 - $199 / hr

10 - 49

Cincinnati, OH

Services provided

15% Branding

15% Web Development

10% Content Writing Services +6 services

10% Email Marketing

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

AMBI is a strategic consultancy firm known for its exceptional trade organization strategies. They consistently deliver outstanding results, as evidenced by their 100% positive feedback. Reviewers frequently commend their energetic team and seamless project management, with no areas for improvement noted.

See all 1 projects

Industry Experience

AMBI has demonstrated expertise in the Other Industry, particularly in floor and textile care. Feedback highlights their strengths in trade organization strategy, effective communication, and project management. Clients praised their alignment with company values and high energy levels, contributing to successful outcomes such as lead conversions. Overall sentiment from this industry indicates strong satisfaction and a positive impact, suggesting AMBI is well-suited for projects requiring strategic development and exceptional teamwork.
Read All Reviews

Select Industry to see insights

Other Industry

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed strong satisfaction with AMBI's cost and value for money, noting that the team consistently exceeds project expectations. One reviewer highlighted their outstanding project management and ability to deliver on time without compromising quality. The alignment of AMBI's values with those of the client was also a key factor in the decision to engage their services, reinforcing the perception of good value in relation to the investment made.
Read All Reviews

Was this helpful?

Cincinnati, OH

311 Elm Street
Cincinnati, OH 45202
10 - 15

513-996-0144

See All Locations (1)

View Profile
Convergys

5.0 1 review

$1,000+

< $25 / hr

10,000+

Cincinnati, OH

Services provided

56% Call Center Services

44% Customer Service Outsourcing

Convergys provides customer service assistance and aims to increase sales for e-commerce businesses. Across the reviews, clients highlight their excellent project management, timely delivery, and ability to meet diverse needs. Convergys is frequently praised for its high ratings and proximity to clients' geographic locations.

See all 1 projects

Cincinnati, OH

201 East Fourth Street,
Cincinnati, OH 45202
2 - 5

1.513.723.7000

See All Locations (1)

View Profile
SALIX

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cincinnati, OH

Services provided

45% Customer Service Outsourcing

40% Call Center Services

15% Back Office Outsourcing

SALIX, a Customer Service Outsourcing company, was launched in 1999. The midsize team provides Customer Service Outsourcing and Call Center Services.
Read more

Cincinnati, OH

600 Vine Street, Suite 2006
Cincinnati, OH 45202
50 - 75

(513) 763-7722

See All Locations (2)

View Profile
Hidden Falls Media

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Beckett Ridge, OH

Services provided

20% Back Office Outsourcing

20% Content Marketing

20% Content Writing Services +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Hidden Falls Media is a Beckett Ridge, Ohio-based Content Marketing company. Their services include Content Marketing and Search Engine Optimization.
Read more

Beckett Ridge, OH

5900 West Chester Rd. Suite I
Beckett Ridge, OH 45069
31 - 40

(513) 866-2609

Beckett Ridge, OH

5900 West Chester Road
Beckett Ridge, OH 45069
16 - 20

5138662609

See All Locations (2)

View Profile
Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects
Reviews mention Professional
The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.
Read Full Review

Call Center Services for Tech Company

5.0 Jun 16, 2021

From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.
Read Full Review

Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.
Read Full Review

Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?

View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

See All Locations (18)
View Profile Visit Website
Marketing Support Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cincinnati, OH

Services provided

25% Print Design

25% Warehousing & Distribution

20% Call Center Services +2 services

20% Customer Service Outsourcing

10% Sales Outsourcing

Marketing Support Services is a print design agency established in 1987. The company focuses on Print Design and Warehousing & Distribution, and is midsize.
Read more

Cincinnati, OH

4921 Para Drive
Cincinnati, OH 45237
31 - 40

(513) 752-1200

See All Locations (1)

View Profile
Revenue Stream Caribe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cincinnati, OH

Services provided

25% Business Consulting

25% CRM Consulting and SI

15% Call Center Services +3 services

15% Sales Outsourcing

10% Back Office Outsourcing

10% Customer Service Outsourcing

Revenue Stream Caribe, a CRM consulting and SI company, was launched in 2015. The team focuses on CRM consulting and SI and Business Consulting.
Read more

Cincinnati, OH

6013 Belmont Ave
Cincinnati, OH 45224
2 - 5

(513) 898-0505

See All Locations (2)

View Profile
Dealer Advantage BDC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cincinnati, OH

Services provided

100% Sales Outsourcing

Sales Outsourcing company Dealer Advantage BDC was launched in 2019. The company offers Sales Outsourcing, and is small.
Read more

Cincinnati, OH

8810 Colerain Ave
Cincinnati, OH 45251
2 - 5

+1 (513) 388-44-44

See All Locations (1)

View Profile
Live Reps Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cincinnati, OH

Services provided

40% Call Center Services

15% Search Engine Optimization

15% Social Media Marketing +2 services

15% Video Production

15% Web Development

Live Reps Call Center is a phone answering service launched in 2001. The midsize team specializes in Call Center Services and Search Engine Optimization.
Read more

Cincinnati, OH

4240 Airport Road
Cincinnati, OH 45226
2 - 5

855.879.1230

See All Locations (1)

View Profile
EagleONE

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cincinnati, OH

Services provided

15% Email Marketing

15% Market Research

15% SMS Marketing +4 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

10% Call Center Services

Market Research company EagleONE was launched in 2014. The team specializes in Market Research and Social Media Marketing.
Read more

Cincinnati, OH

6355 E. Kemper Rd. Suite 200,
Cincinnati, OH 45241
31 - 40

+1.513.847.0410

See All Locations (1)

View Profile
Swivel

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Cincinnati, OH

Services provided

35% Content Marketing

35% Sales Outsourcing

30% Marketing Strategy

Swivel is a Content Marketing company. Based in Cincinnati, Ohio, the agency was founded in 2018. Their team offers Content Marketing and Sales Outsourcing.
Read more

Cincinnati, OH

8952 Cypresspoint Lane
Cincinnati, OH 45249
10 - 15

5136049741

See All Locations (1)

View Profile
Hy-Tek Intralogistics

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Florence, KY

Services provided

20% Supply Chain Management

20% Warehousing & Distribution

15% Freight forwarding +4 services

15% Fulfillment

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Robotics Process Automation

Hy-Tek Intralogistics is a Warehousing & Distribution company. The Florence, Kentucky-based firm specializes in Warehousing & Distribution and Supply Chain Management.
Read more

Florence, KY

4600 Houston Rd Bldg 1 Fl 2
Florence, KY 41042
50 - 75

(800) 303-7611

See All Locations (2)

View Profile
MACH Software

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cincinnati, OH

Services provided

50% E-Commerce Development

30% ERP Consulting and SI

20% Call Center Services

MACH Software is an e-commerce development company. They offer E-Commerce Development and ERP consulting and SI and are based in Cincinnati, Ohio.
Read more

Cincinnati, OH

4000 Executive Park Drive, Suite 400
Cincinnati, OH 45241
2 - 5

+1.513.563.7300

See All Locations (1)

View Profile
OneCom Media & Marketing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cincinnati, OH

Services provided

10% Content Marketing

10% Conversion Optimization

10% Email Marketing +7 services

10% Graphic Design

10% Logo

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

OneCom Media & Marketing is a Cincinnati, Ohio-based social media marketing firm. Established in 2010, the team focuses on Social Media Marketing and Content Marketing.
Read more

Cincinnati, OH

100 E Business Way STE #390
Cincinnati, OH 45241
10 - 15

+1.513.259.8800

See All Locations (1)

View Profile
The Voice of Your Customer

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cincinnati, OH

Services provided

30% Market Research

30% Marketing Strategy

20% Social Media Marketing +2 services

10% Call Center Services

10% Corporate Training & Coaching

Founded in 2005, The Voice of Your Customer is a Marketing Strategy company. The firm focuses on Marketing Strategy and Market Research, and is small.
Read more

Cincinnati, OH

2259 Gilbert Avenue
Cincinnati, OH 45206
6 - 9

513.281.3228

See All Locations (1)

View Profile
ELCOR Tax & Accounting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lawrenceburg, IN

Services provided

50% Accounting

20% BI & Big Data Consulting & SI

10% Back Office Outsourcing +2 services

10% Financial Consulting

10% Market Research

Established in 2017, ELCOR Tax & Accounting is an Accounting company. Based in Lawrenceburg, Indiana, the team offers Accounting and BI & big data consulting & SI.
Read more

Lawrenceburg, IN

307 Walnut St.
Lawrenceburg, IN 47025
2 - 5

812-954-1920

See All Locations (1)

View Profile
GDCC (Global Data Collection Company)

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cincinnati, OH

Services provided

50% Market Research

25% Back Office Outsourcing

25% Call Center Services

GDCC (Global Data Collection Company), a midsize Market Research company, is based in Rotterdam, Netherlands and Cincinnati, Ohio. Their services include Market Research and Call Center Services.
Read more

Cincinnati, OH

110 Boggs Ln
Cincinnati, OH 45246

See All Locations (4)

View Profile
MAXIMUM Communications, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lockland, OH

Services provided

70% Call Center Services

30% Back Office Outsourcing

MAXIMUM Communications, Inc. Is a phone answering service. Founded in 1990, the team specializes in Call Center Services and Back Office Outsourcing.
Read more

Lockland, OH

117 Williams St.
Lockland, OH 45215

800.589.6299

See All Locations (1)

View Profile
One Call Now

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dayton, OH

Services provided

100% Call Center Services

One Call Now is a telephone answering service launched in 2002. The company provides Call Center Services, and is midsize.
Read more

Dayton, OH

6450 Poe Avenue, Suite 500
Dayton, OH 45414

937.335.3336

See All Locations (1)

View Profile
Excel Lead Development

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cincinnati, OH

Services provided

40% Call Center Services

20% Advertising

20% IT Strategy Consulting +1 service

20% Other Application Development

Excel Lead Development is a Cincinnati, Ohio-based answering service company. Launched in 2010, the team specializes in Call Center Services and Advertising.
Read more

Cincinnati, OH

Airport Executive Center Building, 4242 Airport Road
Cincinnati, OH 45226

888.830.5710

See All Locations (1)

View Profile
ALPS Services, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cincinnati, OH

Services provided

40% Accounting

20% Back Office Outsourcing

20% Financial Consulting +2 services

10% Business Consulting

10% Market Research

ALPS Services, Inc. Is an Accounting company. They are in Cincinnati, Ohio, and their services include Accounting and Back Office Outsourcing.
Read more

Cincinnati, OH

10653 Chester Rd
Cincinnati, OH 45215

513-671-6300

See All Locations (1)

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top BPO Companies in Cincinnati

List of the Top Cincinnati BPO Services

Reviews mention Adaptable

Staff Augmentation for Home Management App Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Digital Marketing, SMM & SEO for Software Solutions Company

Staff Aug & Content Moderation for Blockchain Technology Co

Customer Support for FinTech Organization

Call Center Services for Gaming Company

Industry Experience

Select Industry to see insights

Reviews mention Honest

Virtual Assistant for Healthcare Company

Reviewed 21 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Communicative

Transcription Services for Consumer Credit Reporting Agency

Market Research & Outreach for Equipment Retailer

Data Entry Services for M&A Advisory Firm

Data Entry for Scholarship Fund

Data Mining to Assess Global Pain Landscape

Reviewed 3 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Web Development for Industrial Supply Company

Web Development for Pharmaceutical Invoice App

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Customer Service Outsourcing for Medical Company

Virtual Agent Dev for Omnichannel Support Solutions Co

Call Center Services for Software Company

Call Center Services for Moving & Storage Company

Call Center Services for Property Management Company

Industry Experience

Select Industry to see insights

Reviews mention Meets deadlines

Data Services Outsourcing for Machinery Mnfctrng Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Video Editing Support for Real Estate Investment Company

Video Editing Support for Real Estate Investment Company

Reviewed 10 times in the past 6 months

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

Call Center Services for Tech Company

Call Center Services for Tech Company

Call Center Services for Tech Company

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 5 Cincinnati BPO Services

Latest BPO Articles

Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025

Why More Law Firms Are Leveraging BPOs