Top BPO Companies in Cleveland

Ratings Updated: May 15, 2026

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What are Featured Providers?
Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Cleveland, OH

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a multifaceted customer support and call-handling company renowned for its professionalism and tailored solutions. They provide services such as inbound call handling, customer inquiry management, and content writing, with a focus on enhancing brand voice and consistency. Their reviews reflect a 95% satisfaction rate, with 100% of clients praising their professionalism and communication skills, although 10% noted room for more proactive content suggestions.

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Reviews mention High-quality work
Clients consistently praised Top Customer Service for delivering high-quality work that meets or exceeds expectations. One CEO noted their exceptional performance in managing customer service, stating, "Their quality of work is up to the mark and they are performing excellent." Another client emphasized the clarity and engagement of content produced, which significantly improved their website's user experience and lead inquiries. Overall, the sentiment reflects strong satisfaction with the company's output and effectiveness in enhancing business operations.

Customer Service Outsourcing for Ghostwriting Company

5.0 Jun 24, 2025

The quality of their work meets our expectations, and they're doing a great job. Since we've had in-house staff change workplaces before, losing money and time on training, we've opted for an outsourced solution, and Top Customer Service has been good so far, and we're saving over 50% in costs.
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Customer Service Outsourcing for Digital Agency

5.0 Jul 9, 2025

Top Customer Service has allowed us to see greater satisfaction on the part of the customers. Their quality of work is up to the mark and they are performing excellent. We have experienced before in-house personnel shifting offices, wasting money and time on training, and hence our decision to use outsourced services, where Top Customer Service has performed satisfactorily and saved more than 50 percent.
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Content Writing Services for Digital Marketing Agency

5.0 Apr 19, 2026

The most impressive part was their ability to understand our brand voice quickly and translate it into well-written content. They didn’t just write generic copy—they created content that actually sounded like our business and matched our industry tone. In some cases, we would have appreciated slightly more proactive suggestions around content strategy and keyword direction. However, the writing quality and consistency were strong enough that this was not a major issue.
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27 of 27 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 27 times in the past 6 months
In the last six months, Top Customer Service received positive feedback for their professionalism, responsiveness, and effective communication. Clients noted improvements in handling inquiries, with one stating they experienced a 50% reduction in response times after implementing their services. Another client highlighted the team's ability to represent their brand voice accurately. While most reviews were favorable, some clients suggested enhancements in proactive content strategy and reporting details. Overall, the sentiment is overwhelmingly positive, showcasing their commitment to quality customer support.
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Industry Experience

The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Cleveland, OH

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 185 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Cleveland, OH

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.

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Reviews mention Exceptional performance
Clients have consistently praised Remote CoWorker for their exceptional performance, highlighting their smooth and efficient processes. One CEO noted the immediate effectiveness of their Executive Assistant, stating, "They found me an amazing EA with all of the experience I was looking for on the first try." Another client emphasized their project management, describing it as "perfect" and commending the team's ability to deliver high-quality work on time. Overall, the sentiment reflects a strong satisfaction with the personalized and attentive service provided.

SMM, Virtual Assistant & Lead Gen for AI Consulting Company

5.0 Jun 6, 2025

Remote CoWorker's work has given me back time and allowed me to focus on other aspects of my business. I assign numerous projects, and they continue to deliver them on time and with excellent quality. For example, they've built out a social media workflow, uploaded content to my website and socials, and worked alongside me to create a strategy to see the impact of our social media and newsletter audience.
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Back-Office Outsourcing for Recruitment Agency

5.0 Nov 11, 2025

My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly.
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17 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received consistently positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to deliver timely support. Notable comments include a CEO highlighting the 'impressive response time and support' and a law firm owner commending their 'exceptional management and communication.' Overall, clients expressed high satisfaction with the quality of service and the positive impact on their operations, with many noting no areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, noting effective support and responsiveness. Many highlight the company's pricing as fitting their budgets while delivering quality services. For instance, one client appreciated the seamless hiring process and the quality of candidates provided, emphasizing the good return on investment. However, some reviews mention occasional issues with candidate fit and communication, suggesting room for improvement in ensuring the right matches and enhancing onboarding processes.
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United States (113) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Cleveland, OH

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Experienced
The feedback regarding TECHSPEED INC highlights their professionalism and extensive experience. Clients appreciate their ability to handle complex data management tasks, such as normalizing and cleaning data for WordPress sites. One client noted their accommodating nature toward project timeline changes and praised their timely delivery of work. Overall, the sentiment is highly positive, with no suggested areas for improvement, indicating that TECHSPEED INC exceeds client expectations.

Data Cleaning & Content Mgmt for Advertising & Marketing Co

5.0 Feb 9, 2026

TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for TECHSPEED INC highlights their exceptional performance in data management and election information gathering. Clients commend their professionalism, responsiveness, and ability to deliver quality results promptly. One client noted the impressive speed and accuracy of TECHSPEED INC's work compared to competitors, while another mentioned the enhancement of user experience and SEO through their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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JMS Elite

4.9 7 reviews

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Premier Verified

$25,000+

$50 - $99 / hr

10 - 49

Willoughby, OH

Services provided

70% Sales Outsourcing

20% Market Research

10% Call Center Services

JMS Elite is a lead generation and business development firm specializing in professional outbound calling services. Their clients consistently commend their ability to generate high-quality leads and their professional, responsive approach to project management. Approximately 80% of reviewers highlight their team's professionalism and expertise, while multiple clients appreciate their deep understanding of client industries and dedication to client success.

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Industry Experience

JMS Elite demonstrates strong expertise across various industries, including Insurance, Manufacturing, Advertising & Marketing, Energy & Natural Resources, and SaaS solutions. Clients consistently praise their professionalism, effective lead generation, and adaptability to specific industry needs. The overall sentiment reflects high satisfaction, noting exceptional project management and a collaborative approach that significantly impacts clients' growth and pipeline development. Potential clients in these sectors would benefit from JMS Elite's proven track record of successful engagement and tailored services.
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IT Services Advertising & marketing Manufacturing Software Insurance Energy & natural resources

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight JMS Elite's competitive pricing and exceptional value for money. One CEO noted a $42,000 investment yielding quality leads, while another reported spending $120,000 with significant growth outcomes. Feedback emphasizes their professional team and effective communication, with clients feeling they receive more than they pay for. Overall, sentiment reflects high satisfaction with the cost-to-value ratio, making JMS Elite a preferred partner for lead generation services.
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Charlotte, North Carolina (1) Noblesville, Indiana (1) Minneapolis, Minnesota (1) San Francisco, California (1) Seattle, Washington (1) Williston, Vermont (1) Orange County, California (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Ver-A-Fast

5.0 5 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Mentor, OH

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Sales Outsourcing

Ver-A-Fast is a customer service solutions provider specializing in call center management and customer support services. Reviews indicate that they are efficient, organized, and responsive, maintaining low turnover rates with an experienced team. Ver-A-Fast consistently meets service level targets, contributing to increased revenue and streamlined operations across various projects. Approximately 85% of service level goals are met, and they are praised for customizable solutions.

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4 of 4 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Ver-A-Fast reflect a strong positive sentiment, highlighting their efficient project management and customer service capabilities. Clients commend their responsiveness and the quality of support provided, particularly in handling customer inquiries and order processing. For instance, one client noted a significant reduction in staff needed for inquiries, while another praised their ability to meet service and revenue goals consistently. Overall, clients appreciate Ver-A-Fast's alignment with their values and the minimal turnover of their representatives.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.
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More responsive than most other service providers

Ver-A-Fast is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Atlanta, Georgia (1) Arlington Heights, Illinois (1) Beverly Hills, California (1) Phoenix, Arizona (1)

This provider is fluent in 2 languages:

English

Spanish

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Featured

What are Featured Providers?
Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Cleveland, OH

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Team players
Clients have consistently praised Big Outsource for their teamwork and cultural alignment. One executive noted that their staff felt like a direct extension of the internal team, highlighting their professionalism and kindness. The company's responsiveness and communication were also commended, with clients describing them as a tremendous partner. Overall, the sentiment reflects a strong appreciation for their collaborative spirit and alignment with client values.

Customer Service Outsourcing for EdTech Company

5.0 May 20, 2025

BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Cleveland, OH

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Open to feedback
The feedback regarding TDCX's openness to feedback is notably positive. Clients appreciate their flexibility and willingness to accommodate requests based on evolving business needs. One client highlighted the dedication of the team to improvements and their collaborative spirit, stating that the Operations manager is particularly receptive to ideas. Overall, TDCX is viewed as a partner invested in long-term growth rather than short-term gains, fostering an environment of alignment and trust.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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SummitNext

4.7 5 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Beachwood, OH

Services provided

25% Customer Service Outsourcing

20% AI Development

20% Sales Outsourcing +3 services

15% Call Center Services

10% Back Office Outsourcing

10% Content Moderation Services

SummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted.

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Reviews mention Innovative
Clients have highlighted SummitNext's innovative approach, noting its impressive integration and integrity. One CEO emphasized their unique ability to design a CRM tailored to specific business needs, showcasing their commitment to innovation. The ability to adapt CRM fields based on changing requirements further illustrates their forward-thinking mindset. Overall, the sentiment surrounding their innovative capabilities is overwhelmingly positive, with no areas for improvement identified by the clients.

Lead Generation for Value Added Reseller

5.0 Mar 30, 2023

The client's feedback highlights that SummitNext Technologies Sdn. Bhd. is noted for their integrity, integration, and Innovation. This indicates a strong capability in developing unique and forward-thinking solutions, which is a significant factor for businesses seeking innovative partners.
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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.
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More responsive than most other service providers

SummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Beachwood, OH

23600 Mercantile Road
Beachwood, OH 44122
101 - 150

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Process-Smart

5.0 1 review

$10,000+

< $25 / hr

250 - 999

Valley View, OH

Services provided

25% Back Office Outsourcing

15% Accounting

15% Call Center Services +6 services

15% Customer Service Outsourcing

10% Search Engine Optimization

5% Content Moderation Services

5% HR Outsourcing

5% IT Managed Services

5% Recruitment Process Outsourcing

Process-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.

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Industry Experience

Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
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Environmental Services

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.
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Revenue Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cleveland, OH

Services provided

25% Business Consulting

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Logistics & Supply Chain Consulting

Launched in 1993, Revenue Group is a Business Consulting company. The company provides Business Consulting and Call Center Services, and is midsize.
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Manifest Technology Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beachwood, OH

Services provided

100% Back Office Outsourcing

Manifest Technology Solutions, a Back Office Outsourcing company, is located in Beachwood, Ohio. They specialize in Back Office Outsourcing.
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Lock Safe Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock Safe Services is a Business Consulting company. Established in 1992, the agency is based in Cleveland, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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Universal Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Randall, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Universal Locksmith Store, a small Business Consulting company, is based in North Randall, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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Master Lock & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Master Lock & Key Store is headquartered in Cleveland, Ohio. They focus on Business Consulting and Back Office Outsourcing and were established in 2005.
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Affordable Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Royalton, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Affordable Locksmith Services is a small Business Consulting company based in North Royalton, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Services is a Cleveland, Ohio-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Usa Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Parma, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Usa Locksmith Service, a Business Consulting company, is based in Parma, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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Bin Bath

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Westlake, OH

Services provided

100% Customer Service Outsourcing

Bin Bath, a Customer Service Outsourcing company, is located in Westlake, Ohio. The team specializes in Customer Service Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Highland Heights, OH

Services provided

100% Customer Service Outsourcing

Central Locksmith Store is a Customer Service Outsourcing company. Their small team is located in Highland Heights, Ohio and provides Customer Service Outsourcing. The firm was founded in 1975.
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OneThirtyFive

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Cleveland, OH

Services provided

25% Call Center Services

25% Logo

25% Recruiting +1 service

25% Sales Outsourcing

OneThirtyFive is a small Logo company in Cleveland, Ohio. The team focuses on Logo and Call Center Services.
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Rail Trip Strategies

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Olmsted Falls, OH

Services provided

80% Sales Outsourcing

20% Market Research

Rail Trip Strategies is a marketing consultancy firm that specializes in increasing awareness and booking meetings for eCommerce and marketing tech companies. Feedback is overwhelmingly positive, with 100% of reviewers praising their cost-effectiveness and cultural alignment. Clients highlight their impressive work quality and fair pricing, with no suggestions for improvement noted.

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Industry Experience

Rail Trip Strategies has demonstrated expertise in the eCommerce industry, successfully increasing awareness and booking meetings for clients. Feedback highlights their alignment with client values, fair pricing, and effective communication. The overall sentiment is positive, indicating they are a strong fit for eCommerce and marketing technology projects, showcasing strengths in project management and client engagement.
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What Clients Have Said
Clients commend Rail Trip Strategies for providing excellent value for money, with one executive noting that they delivered 'great work at a price that was fair.' The company's pricing was highlighted as a key factor in selection, aligning well with client budgets. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating a strong fit for businesses seeking quality solutions without exceeding budget constraints.
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Answering Cleveland, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

80% Call Center Services

20% Translation

Answering service company Answering Cleveland, Inc. Was launched in 1961. The agency offers Call Center Services and Translation, and is small.
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Northcoast Shredding Services & Record Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wickliffe, OH

Services provided

80% Document Digitization & Management

20% Commercial Property Management

Northcoast Shredding Services & Record Center is a Wickliffe, Ohio-based Document Digitization & Management company. They offer Document Digitization & Management and Commercial Property Management.
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Rush Order

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Twinsburg, OH

Services provided

25% Customer Service Outsourcing

25% Fulfillment

25% Warehousing & Distribution +2 services

20% Call Center Services

5% Back Office Outsourcing

Rush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
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Twinsburg, OH

Independence Parkway
Twinsburg, OH 44087
101 - 150

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M3 Multifamily Media Management, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Westlake, OH

Services provided

50% CRM Consulting and SI

25% Call Center Services

25% Document Digitization & Management

M3 Multifamily Media Management, LLC is a CRM consulting and SI company. The Westlake, Ohio-based team provides CRM consulting and SI and Call Center Services.
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Finalert

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Bedford, OH

Services provided

15% Accounting

15% Finance & Accounting Outsourcing (FAO)

10% BI & Big Data Consulting & SI +6 services

10% Back Office Outsourcing

10% Business Consulting

10% Compliance Consulting

10% ERP Consulting and SI

10% Financial Advising & Planning

10% Fractional CFO Services

Finalert LLC specializes in IT services, IT consulting, compliance and outsourcing, technology and ERP solutions, and bookkeeping and accounting. The overall feedback is highly positive, highlighting their professionalism, expertise, responsiveness, and innovative problem-solving approach. Clients commend their ability to deliver results on time and within budget, making Finalert LLC a reliable and talented partner.

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Bedford, OH

466 Northfield Road, Suite 201, Bedford, Ohio 44146
Bedford, OH 44146
10 - 15

+1 (347) 535-4499

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Summit Advantage LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Fairlawn, OH

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Midsize answering service company Summit Advantage LLC, is located in Fairlawn, Ohio. The team specializes in Call Center Services and Back Office Outsourcing.
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Concept Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medina, OH

Services provided

70% Call Center Services

15% Email Marketing

5% CRM Consulting and SI +2 services

5% Pay Per Click

5% Search Engine Optimization

Concept Services is an answering service company located in Medina, Ohio. Their services include Call Center Services and Email Marketing.
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Gold Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Avon, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Gold Locksmith Store is a Business Consulting company. Established in 1987, the company is in Avon, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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Brand Protect Plus LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beachwood, OH

Services provided

20% Call Center Services

20% Email Marketing

20% Fulfillment +2 services

20% Social Media Marketing

20% Warehousing & Distribution

Brand Protect Plus LLC is a social media marketing firm. In Beachwood, Ohio, the agency was founded in 2012. Their services include Social Media Marketing and Email Marketing.
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K6 Digital Marketing Inc.

5.0 2 reviews

Undisclosed

Undisclosed

2 - 9

Medina, OH

Services provided

20% Search Engine Optimization

20% Social Media Marketing

10% Conversion Optimization +5 services

10% Email Marketing

10% Market Research

10% Pay Per Click

10% Sales Outsourcing

10% Web Design

K6 Digital Marketing Inc. is a digital marketing firm specializing in SEO, website development, and maintenance. Their customer-first approach and outstanding responsiveness have been praised, with 100% of reviewers noting timely and reliable delivery of services. All clients highlighted their exceptional knowledge and ability to align with company values, with no areas for improvement mentioned.

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Industry Experience

K6 Digital Marketing Inc. has demonstrated expertise primarily in the Software and Manufacturing industries. Clients commend their strong performance in SEO, website development, and content maintenance, highlighting their ability to deliver projects ahead of schedule and with high quality. The overall sentiment is positive, with clients appreciating their customer-first focus, responsiveness, and alignment with company values. Organizations seeking digital marketing support in technology or manufacturing sectors may find K6 to be a suitable partner.
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Software Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend K6 Digital Marketing Inc. for delivering high-quality work at a reasonable cost, emphasizing the company's excellent value for money. One client noted, 'They delivered excellent work, on time, and at a reasonable cost,' while another highlighted their 'good value for cost' and superior responsiveness. Overall, the sentiment reflects strong satisfaction with the balance of cost and quality provided by K6 Digital Marketing Inc.
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Corporate Technologies Group

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Hudson, OH

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Managed Services

20% IT Strategy Consulting

Based in Hudson, Ohio, Corporate Technologies Group is an IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI.
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HJ Web Solutions

Not yet reviewed

Undisclosed

$50 - $99 / hr

Freelancer

Strongsville, OH

Services provided

20% Accounting

20% Application Testing

20% CRM Consulting and SI +2 services

20% Sales Outsourcing

20% Search Engine Optimization

HJ Web Solutions, a SEO company, was launched in 2024. The team focuses on Search Engine Optimization and CRM consulting and SI and is located in Strongsville, Ohio.
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Incept

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Canton, OH

Services provided

40% Call Center Services

32% Customer Service Outsourcing

18% Sales Outsourcing +2 services

5% Digital Strategy

5% Social Media Marketing

Incept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
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AGS Solutions LLC

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Akron, OH

Services provided

75% Customer Service Outsourcing

10% Call Center Services

10% Other IT Consulting and SI +1 service

5% Business Consulting

AGS Solutions LLC, a Customer Service Outsourcing company, was launched in 2013. The firm specializes in Customer Service Outsourcing and other IT consulting and SI.
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SupportSave

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Canton, OH

Services provided

60% Call Center Services

40% Back Office Outsourcing

SupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
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True Digital Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bedford Heights, OH

Services provided

20% Content Marketing

20% Pay Per Click

20% Public Relations +3 services

20% Search Engine Optimization

10% Content Writing Services

10% Sales Outsourcing

True Digital Communications is a PR agency. The small Bedford Heights, Ohio-based team offers Public Relations and Content Marketing. The company was founded in 2011.
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rigneydolphin

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

50% Recruiting

20% Call Center Services

20% HR Consulting +1 service

10% Executive Search

Rigneydolphin is a Recruiting company. Located in Waterford, Ireland and Tralee, Ireland, the agency was launched in 1990. Their team provides Recruiting and Call Center Services.
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Cleveland, OH

3615 Superior Ave E, Ste. 4406C
Cleveland, OH 44114
1

+1.216.553.3727

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CLEARLIGHT

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fairlawn, OH

Services provided

50% Sales Outsourcing

25% Content Marketing

25% Content Writing Services

CLEARLIGHT is a Sales Outsourcing company. Their team is located in Fairlawn, Ohio. The agency specializes in Sales Outsourcing and Content Writing Services.
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Mosaic eMarketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hudson, OH

Services provided

15% Pay Per Click

15% Sales Outsourcing

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Video Marketing

Mosaic eMarketing is a small social media marketing firm located in Hudson, Ohio. Their services include Social Media Marketing and Search Engine Optimization.
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Asset4You Professional Business Services

5.0 1 review

Undisclosed

< $25 / hr

Freelancer

Lorain, OH

Services provided

30% Accounting

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +2 services

15% Business Consulting

5% Affiliate Marketing

Asset4You Professional Business Services offers virtual assistant services, specializing in affiliate link setup, site promotion, and updating specials for fashion-related businesses. Reviews highlight the company's ability to meet deadlines, provide thorough information, and effectively manage projects, with particular praise for their dedication and attention to detail, regardless of project size or budget.

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GPI Enterprises Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Medina, OH

Services provided

20% Accounting

20% Back Office Outsourcing

20% Financial Consulting +4 services

10% Business Consulting

10% Call Center Services

10% Customer Service Outsourcing

10% Translation

Back Office Outsourcing company GPI Enterprises Inc. Is headquartered in Medina, Ohio. They provide Back Office Outsourcing and Accounting.
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webgoose.com

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Willowick, OH

Services provided

25% Call Center Services

25% Pay Per Click

25% Search Engine Optimization +1 service

25% Web Design

Webgoose.com is a phone answering service. Their team is headquartered in Willowick, Ohio and provides Call Center Services and Pay Per Click.
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The Eisen Agency

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Sheffield, OH

Services provided

20% Advertising

20% Branding

20% Call Center Services +2 services

20% Public Relations

20% Web Development

The Eisen Agency is an Advertising company. Launched in 2001, their team provides Advertising and Branding.
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Regency Technologies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stow, OH

Services provided

20% Cybersecurity

10% Application Testing

10% Compliance Consulting +6 services

10% Document Digitization & Management

10% E-Commerce Development

10% Freight forwarding

10% IT Strategy Consulting

10% Logistics & Supply Chain Consulting

10% Market Research

Regency Technologies is a Cybersecurity company founded in 1998. Their team focuses on Cybersecurity and Market Research.
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Andrade Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Painesville, OH

Services provided

20% Content Marketing

20% Conversion Optimization

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Social Media Marketing

Andrade Marketing is a Painesville, Ohio-based social media marketing firm. Founded in 2022, the team provides Social Media Marketing and Content Marketing.
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Mosaik Media LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Amherst, OH

Services provided

60% Search Engine Optimization

20% Social Media Marketing

10% Pay Per Click +1 service

10% Sales Outsourcing

Mosaik Media LLC, a small SEO company, is in Amherst, Ohio. Their services include Search Engine Optimization and Social Media Marketing.
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HourGlass Media, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Canal Fulton, OH

Services provided

10% Branding

10% Content Marketing

10% Email Marketing +7 services

10% Mobile & App Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

HourGlass Media, LLC is a branding agency. The small Canal Fulton, Ohio-based team offers Branding and Social Media Marketing. The company was founded in 2007.
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EverConnect

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Independence, OH

Services provided

50% Marketing Strategy

50% Sales Outsourcing

EverConnect, a Marketing Strategy and Sales Outsourcing company, was founded in 2011. In Independence, Ohio, the team offers Marketing Strategy and Sales Outsourcing.
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Call Center Network Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Beachwood, OH

Services provided

100% Customer Service Outsourcing

Call Center Network Group is a Beachwood, Ohio-based Customer Service Outsourcing company. They focus on Customer Service Outsourcing.
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