Top BPO Companies in Cleveland

Ratings Updated: April 25, 2026

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Cleveland, OH

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, highlighting their effective support in revenue cycle management. One client noted the team's organizational skills and prompt communication, stating, "They’re very communicative and helpful... always on time and follow up when needed." Another mentioned a remarkable 99.59% attendance rate achieved through proactive management. Overall, feedback reflects a strong partnership characterized by professionalism and dedication, making Unity Communications a reliable choice for ongoing projects.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Cleveland, OH

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 183 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Cleveland, OH

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.

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Reviews mention Helpful
The sentiment regarding the helpfulness of Remote CoWorker is overwhelmingly positive. Clients frequently noted the team's responsiveness and eagerness to assist. For instance, one client praised their virtual assistant for being 'timely with responding' and 'super impressed' with the team. Another highlighted how their assistant was 'always eager to be helpful.' Overall, clients expressed satisfaction with the support received, emphasizing effective communication and a strong alignment with their needs.

Staff Augmentation for Digital Marketing Agency

5.0 Apr 4, 2024

Both Sean and Juana have been very helpful in working around my schedule. The project manager actually helps take your company's SOPs and train the VAs.
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Back-Office Support Services for Healthcare Company

4.5 Jul 18, 2023

Project management is very attentive and delivers items on time. They have been a huge help during onboarding!
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Staff Augmentation for Bookkeeping Company

5.0 Dec 5, 2022

With Joy's help, we were able to focus more on the bookkeeping and the client's meeting. Joy handles phone calls and other admin tasks. They have amazing employees ready to help clients like me.
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Marketing & Virtual Assistant Help for Video Marketing Co

5.0 Jun 13, 2021

Ryan has been nothing short of attentive, helpful, courteous, and supportive. I'm impressed by how responsive they are to everything.
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Virtual Assistant for Writing Competition Hosting Company

5.0 Sep 17, 2025

Our assistant, Shaira, works very quickly and is always eager to be helpful. Remote CoWorker has been receptive to our requests. We appreciate that Remote CoWorker provides both an assistant and a manager for our project.
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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent client feedback highlights Remote CoWorker's strong performance in delivering administrative support across various industries. Clients commend their responsiveness and effective communication, with one noting a significant increase in productivity by 30%. Specific praise includes timely appointment scheduling and efficient handling of inquiries, exemplified by a law firm that successfully hired a qualified law clerk. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service and the alignment of company values.
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Industry Experience

Remote CoWorker has demonstrated strength across diverse industries including real estate, legal, medical, and business services. Clients praised their effective communication, responsiveness, and ability to deliver timely results, resulting in increased efficiency and productivity. In real estate, they enhanced appointment setting for agents, while in legal, they matched firms with qualified assistants. The medical sector benefitted from improved administrative workflows. Overall, satisfaction is high across industries, indicating a strong fit for organizations seeking reliable virtual assistance.
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Business services Real estate Advertising & marketing Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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United States (111) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Cleveland, OH

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Experienced
The feedback regarding TECHSPEED INC highlights their professionalism and extensive experience. Clients appreciate their ability to handle complex data management tasks, such as normalizing and cleaning data for WordPress sites. One client noted their accommodating nature toward project timeline changes and praised their timely delivery of work. Overall, the sentiment is highly positive, with no suggested areas for improvement, indicating that TECHSPEED INC exceeds client expectations.

Data Cleaning & Content Mgmt for Advertising & Marketing Co

5.0 Feb 9, 2026

TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback on TECHSPEED INC highlights their exceptional service and professionalism. One client noted their effective data management for a WordPress project, emphasizing timely delivery and adaptability to changes. Another client praised the company's speed and accuracy in providing election information, surpassing competitors. Overall, clients express high satisfaction, with no significant areas for improvement identified, indicating TECHSPEED INC as a reliable partner for diverse project needs.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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JMS Elite

4.9 7 reviews

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Premier Verified

$25,000+

$50 - $99 / hr

10 - 49

Willoughby, OH

Services provided

70% Sales Outsourcing

20% Market Research

10% Call Center Services

JMS Elite is a lead generation and business development firm specializing in professional outbound calling services. Their clients consistently commend their ability to generate high-quality leads and their professional, responsive approach to project management. Approximately 80% of reviewers highlight their team's professionalism and expertise, while multiple clients appreciate their deep understanding of client industries and dedication to client success.

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Reviews mention High-quality work
Clients consistently commend JMS Elite for their high-quality work and effective engagement strategies. One CEO highlighted their ability to generate valuable leads and praised the dedication and professionalism of their business development executives. Another client noted that JMS Elite's meticulous approach to understanding their business and crafting tailored messaging led to successful outcomes, with each engagement described as flawlessly executed. Overall, the sentiment surrounding the quality of work provided by JMS Elite is overwhelmingly positive.

Direct Marketing for Travel Software Startup

4.5 Mar 11, 2021

The quality of JMS Elite's BDEs is consistently high as well. The principals are really good people - and they're dedicated to making the project work.
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Outbound Voice Services for High-Tech Services Company

5.0 Jun 23, 2020

I have used JMS Elite for many years and each time the programs are flawlessly executed with stellar results. Every company that I recommend JMS Elite to has gone back and used them again.
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Industry Experience

JMS Elite demonstrates strong expertise across various industries, including Insurance, Manufacturing, Advertising & Marketing, Energy & Natural Resources, and SaaS solutions. Clients consistently praise their professionalism, effective lead generation, and adaptability to specific industry needs. The overall sentiment reflects high satisfaction, noting exceptional project management and a collaborative approach that significantly impacts clients' growth and pipeline development. Potential clients in these sectors would benefit from JMS Elite's proven track record of successful engagement and tailored services.
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IT Services Advertising & marketing Manufacturing Software Insurance Energy & natural resources

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight JMS Elite's competitive pricing and exceptional value for money. One CEO noted a $42,000 investment yielding quality leads, while another reported spending $120,000 with significant growth outcomes. Feedback emphasizes their professional team and effective communication, with clients feeling they receive more than they pay for. Overall, sentiment reflects high satisfaction with the cost-to-value ratio, making JMS Elite a preferred partner for lead generation services.
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Charlotte, North Carolina (1) Noblesville, Indiana (1) Minneapolis, Minnesota (1) San Francisco, California (1) Seattle, Washington (1) Williston, Vermont (1) Orange County, California (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Ver-A-Fast

5.0 5 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Mentor, OH

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Sales Outsourcing

Ver-A-Fast is a customer service solutions provider specializing in call center management and customer support services. Reviews indicate that they are efficient, organized, and responsive, maintaining low turnover rates with an experienced team. Ver-A-Fast consistently meets service level targets, contributing to increased revenue and streamlined operations across various projects. Approximately 85% of service level goals are met, and they are praised for customizable solutions.

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4 of 4 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, client feedback for Ver-A-Fast has been overwhelmingly positive, highlighting their efficient project management and strong customer service capabilities. Clients noted specific instances of high call volume handling, quick response times, and effective communication. For instance, Fairytale Brownies praised their low turnover and ability to quickly train new staff, while another client emphasized their impressive connection rates and responsiveness. Overall, clients expressed satisfaction with the outcomes and quality of service provided.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.
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More responsive than most other service providers

Ver-A-Fast is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Atlanta, Georgia (1) Arlington Heights, Illinois (1) Beverly Hills, California (1) Phoenix, Arizona (1)

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Cleveland, OH

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Cleveland, OH

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Big Outsource for their responsiveness and effective communication, noting a 30% improvement in project turnaround times. One client highlighted their ability to manage logistics and client interactions, which allowed for increased capacity without sacrificing quality. The proactive approach to potential issues was also appreciated. However, some clients suggested that the company could enhance its service by recommending new content tools.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Cleveland, OH

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.

BPO Services for Tech Company

5.0 May 25, 2022

This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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SummitNext

4.7 5 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Beachwood, OH

Services provided

25% Customer Service Outsourcing

20% AI Development

20% Sales Outsourcing +3 services

15% Call Center Services

10% Back Office Outsourcing

10% Content Moderation Services

SummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted.

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Industry Experience

SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.
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Financial services eCommerce Consulting

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.
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Malaysia (3) Taiwan (1) Singapore (1)

This provider is fluent in 11 languages:

Mandarin

English

Russian

Japanese

Korean

Cantonese

Tamil

Urdu

Ukrainian

Thai

Filipino

This provider is available in 1 time zone:

Universal Coordinated Time (UTC)

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Beachwood, OH

23600 Mercantile Road
Beachwood, OH 44122
101 - 150

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Process-Smart

5.0 1 review

$10,000+

< $25 / hr

250 - 999

Valley View, OH

Services provided

25% Back Office Outsourcing

15% Accounting

15% Call Center Services +6 services

15% Customer Service Outsourcing

10% Search Engine Optimization

5% Content Moderation Services

5% HR Outsourcing

5% IT Managed Services

5% Recruitment Process Outsourcing

Process-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.

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Industry Experience

Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
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Environmental Services

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.
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Revenue Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cleveland, OH

Services provided

25% Business Consulting

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Logistics & Supply Chain Consulting

Launched in 1993, Revenue Group is a Business Consulting company. The company provides Business Consulting and Call Center Services, and is midsize.
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Manifest Technology Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beachwood, OH

Services provided

100% Back Office Outsourcing

Manifest Technology Solutions, a Back Office Outsourcing company, is located in Beachwood, Ohio. They specialize in Back Office Outsourcing.
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Lock Safe Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock Safe Services is a Business Consulting company. Established in 1992, the agency is based in Cleveland, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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Universal Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Randall, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Universal Locksmith Store, a small Business Consulting company, is based in North Randall, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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Master Lock & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Master Lock & Key Store is headquartered in Cleveland, Ohio. They focus on Business Consulting and Back Office Outsourcing and were established in 2005.
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Affordable Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

North Royalton, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Affordable Locksmith Services is a small Business Consulting company based in North Royalton, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Services is a Cleveland, Ohio-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Usa Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Parma, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Usa Locksmith Service, a Business Consulting company, is based in Parma, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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Bin Bath

Not yet reviewed

Undisclosed

$25 - $49 / hr

10 - 49

Westlake, OH

Services provided

100% Customer Service Outsourcing

Bin Bath, a Customer Service Outsourcing company, is located in Westlake, Ohio. The team specializes in Customer Service Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Highland Heights, OH

Services provided

100% Customer Service Outsourcing

Central Locksmith Store is a Customer Service Outsourcing company. Their small team is located in Highland Heights, Ohio and provides Customer Service Outsourcing. The firm was founded in 1975.
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OneThirtyFive

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Cleveland, OH

Services provided

25% Call Center Services

25% Logo

25% Recruiting +1 service

25% Sales Outsourcing

OneThirtyFive is a small Logo company in Cleveland, Ohio. The team focuses on Logo and Call Center Services.
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Rail Trip Strategies

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Olmsted Falls, OH

Services provided

80% Sales Outsourcing

20% Market Research

Rail Trip Strategies is a marketing consultancy firm that specializes in increasing awareness and booking meetings for eCommerce and marketing tech companies. Feedback is overwhelmingly positive, with 100% of reviewers praising their cost-effectiveness and cultural alignment. Clients highlight their impressive work quality and fair pricing, with no suggestions for improvement noted.

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Industry Experience

Rail Trip Strategies has demonstrated expertise in the eCommerce industry, successfully increasing awareness and booking meetings for clients. Feedback highlights their alignment with client values, fair pricing, and effective communication. The overall sentiment is positive, indicating they are a strong fit for eCommerce and marketing technology projects, showcasing strengths in project management and client engagement.
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What Clients Have Said
Clients commend Rail Trip Strategies for providing excellent value for money, with one executive noting that they delivered 'great work at a price that was fair.' The company's pricing was highlighted as a key factor in selection, aligning well with client budgets. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating a strong fit for businesses seeking quality solutions without exceeding budget constraints.
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Answering Cleveland, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cleveland, OH

Services provided

80% Call Center Services

20% Translation

Answering service company Answering Cleveland, Inc. Was launched in 1961. The agency offers Call Center Services and Translation, and is small.
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Northcoast Shredding Services & Record Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wickliffe, OH

Services provided

80% Document Digitization & Management

20% Commercial Property Management

Northcoast Shredding Services & Record Center is a Wickliffe, Ohio-based Document Digitization & Management company. They offer Document Digitization & Management and Commercial Property Management.
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Rush Order

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Twinsburg, OH

Services provided

25% Customer Service Outsourcing

25% Fulfillment

25% Warehousing & Distribution +2 services

20% Call Center Services

5% Back Office Outsourcing

Rush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
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Twinsburg, OH

Independence Parkway
Twinsburg, OH 44087
101 - 150

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M3 Multifamily Media Management, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Westlake, OH

Services provided

50% CRM Consulting and SI

25% Call Center Services

25% Document Digitization & Management

M3 Multifamily Media Management, LLC is a CRM consulting and SI company. The Westlake, Ohio-based team provides CRM consulting and SI and Call Center Services.
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Finalert

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Bedford, OH

Services provided

15% Accounting

15% Finance & Accounting Outsourcing (FAO)

10% BI & Big Data Consulting & SI +6 services

10% Back Office Outsourcing

10% Business Consulting

10% Compliance Consulting

10% ERP Consulting and SI

10% Financial Advising & Planning

10% Fractional CFO Services

Finalert LLC specializes in IT services, IT consulting, compliance and outsourcing, technology and ERP solutions, and bookkeeping and accounting. The overall feedback is highly positive, highlighting their professionalism, expertise, responsiveness, and innovative problem-solving approach. Clients commend their ability to deliver results on time and within budget, making Finalert LLC a reliable and talented partner.

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Bedford, OH

466 Northfield Road, Suite 201, Bedford, Ohio 44146
Bedford, OH 44146
10 - 15

+1 (347) 535-4499

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Summit Advantage LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Fairlawn, OH

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Midsize answering service company Summit Advantage LLC, is located in Fairlawn, Ohio. The team specializes in Call Center Services and Back Office Outsourcing.
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Concept Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Medina, OH

Services provided

70% Call Center Services

15% Email Marketing

5% CRM Consulting and SI +2 services

5% Pay Per Click

5% Search Engine Optimization

Concept Services is an answering service company located in Medina, Ohio. Their services include Call Center Services and Email Marketing.
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Gold Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Avon, OH

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Gold Locksmith Store is a Business Consulting company. Established in 1987, the company is in Avon, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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Brand Protect Plus LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beachwood, OH

Services provided

20% Call Center Services

20% Email Marketing

20% Fulfillment +2 services

20% Social Media Marketing

20% Warehousing & Distribution

Brand Protect Plus LLC is a social media marketing firm. In Beachwood, Ohio, the agency was founded in 2012. Their services include Social Media Marketing and Email Marketing.
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K6 Digital Marketing Inc.

5.0 2 reviews

Undisclosed

Undisclosed

2 - 9

Medina, OH

Services provided

20% Search Engine Optimization

20% Social Media Marketing

10% Conversion Optimization +5 services

10% Email Marketing

10% Market Research

10% Pay Per Click

10% Sales Outsourcing

10% Web Design

K6 Digital Marketing Inc. is a digital marketing firm specializing in SEO, website development, and maintenance. Their customer-first approach and outstanding responsiveness have been praised, with 100% of reviewers noting timely and reliable delivery of services. All clients highlighted their exceptional knowledge and ability to align with company values, with no areas for improvement mentioned.

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Industry Experience

K6 Digital Marketing Inc. has demonstrated expertise primarily in the Software and Manufacturing industries. Clients commend their strong performance in SEO, website development, and content maintenance, highlighting their ability to deliver projects ahead of schedule and with high quality. The overall sentiment is positive, with clients appreciating their customer-first focus, responsiveness, and alignment with company values. Organizations seeking digital marketing support in technology or manufacturing sectors may find K6 to be a suitable partner.
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Software Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend K6 Digital Marketing Inc. for delivering high-quality work at a reasonable cost, emphasizing the company's excellent value for money. One client noted, 'They delivered excellent work, on time, and at a reasonable cost,' while another highlighted their 'good value for cost' and superior responsiveness. Overall, the sentiment reflects strong satisfaction with the balance of cost and quality provided by K6 Digital Marketing Inc.
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Corporate Technologies Group

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Hudson, OH

Services provided

20% Call Center Services

20% Cloud Consulting & SI

20% Cybersecurity +2 services

20% IT Managed Services

20% IT Strategy Consulting

Based in Hudson, Ohio, Corporate Technologies Group is an IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI.
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HJ Web Solutions

Not yet reviewed

Undisclosed

$50 - $99 / hr

Freelancer

Lakewood, OH

Services provided

20% Accounting

20% Application Testing

20% CRM Consulting and SI +2 services

20% Sales Outsourcing

20% Search Engine Optimization

HJ Web Solutions, a SEO services firm, is in Lakewood, Ohio. They focus on Search Engine Optimization and CRM consulting and SI and were founded in 2024.
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Incept

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Canton, OH

Services provided

40% Call Center Services

32% Customer Service Outsourcing

18% Sales Outsourcing +2 services

5% Digital Strategy

5% Social Media Marketing

Incept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
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AGS Solutions LLC

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Akron, OH

Services provided

75% Customer Service Outsourcing

10% Call Center Services

10% Other IT Consulting and SI +1 service

5% Business Consulting

AGS Solutions LLC, a Customer Service Outsourcing company, was launched in 2013. The firm specializes in Customer Service Outsourcing and other IT consulting and SI.
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SupportSave

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Canton, OH

Services provided

60% Call Center Services

40% Back Office Outsourcing

SupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
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True Digital Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bedford Heights, OH

Services provided

20% Content Marketing

20% Pay Per Click

20% Public Relations +3 services

20% Search Engine Optimization

10% Content Writing Services

10% Sales Outsourcing

True Digital Communications is a PR agency. The small Bedford Heights, Ohio-based team offers Public Relations and Content Marketing. The company was founded in 2011.
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rigneydolphin

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Cleveland, OH

Services provided

50% Recruiting

20% Call Center Services

20% HR Consulting +1 service

10% Executive Search

Rigneydolphin is a Recruiting company. Located in Waterford, Ireland and Tralee, Ireland, the agency was launched in 1990. Their team provides Recruiting and Call Center Services.
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Cleveland, OH

3615 Superior Ave E, Ste. 4406C
Cleveland, OH 44114
1

+1.216.553.3727

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CLEARLIGHT

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fairlawn, OH

Services provided

50% Sales Outsourcing

25% Content Marketing

25% Content Writing Services

CLEARLIGHT is a Sales Outsourcing company. Their team is located in Fairlawn, Ohio. The agency specializes in Sales Outsourcing and Content Writing Services.
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Mosaic eMarketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hudson, OH

Services provided

15% Pay Per Click

15% Sales Outsourcing

15% Search Engine Optimization +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Video Marketing

Mosaic eMarketing is a small social media marketing firm located in Hudson, Ohio. Their services include Social Media Marketing and Search Engine Optimization.
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Asset4You Professional Business Services

5.0 1 review

Undisclosed

< $25 / hr

Freelancer

Lorain, OH

Services provided

30% Accounting

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +2 services

15% Business Consulting

5% Affiliate Marketing

Asset4You Professional Business Services offers virtual assistant services, specializing in affiliate link setup, site promotion, and updating specials for fashion-related businesses. Reviews highlight the company's ability to meet deadlines, provide thorough information, and effectively manage projects, with particular praise for their dedication and attention to detail, regardless of project size or budget.

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GPI Enterprises Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Medina, OH

Services provided

20% Accounting

20% Back Office Outsourcing

20% Financial Consulting +4 services

10% Business Consulting

10% Call Center Services

10% Customer Service Outsourcing

10% Translation

Back Office Outsourcing company GPI Enterprises Inc. Is headquartered in Medina, Ohio. They provide Back Office Outsourcing and Accounting.
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webgoose.com

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Willowick, OH

Services provided

25% Call Center Services

25% Pay Per Click

25% Search Engine Optimization +1 service

25% Web Design

Webgoose.com is a phone answering service. Their team is headquartered in Willowick, Ohio and provides Call Center Services and Pay Per Click.
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The Eisen Agency

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Sheffield, OH

Services provided

20% Advertising

20% Branding

20% Call Center Services +2 services

20% Public Relations

20% Web Development

The Eisen Agency is an Advertising company. Launched in 2001, their team provides Advertising and Branding.
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Regency Technologies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Stow, OH

Services provided

20% Cybersecurity

10% Application Testing

10% Compliance Consulting +6 services

10% Document Digitization & Management

10% E-Commerce Development

10% Freight forwarding

10% IT Strategy Consulting

10% Logistics & Supply Chain Consulting

10% Market Research

Regency Technologies is a Cybersecurity company founded in 1998. Their team focuses on Cybersecurity and Market Research.
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Andrade Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Painesville, OH

Services provided

20% Content Marketing

20% Conversion Optimization

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Social Media Marketing

Andrade Marketing is a Painesville, Ohio-based social media marketing firm. Founded in 2022, the team provides Social Media Marketing and Content Marketing.
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Mosaik Media LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Amherst, OH

Services provided

60% Search Engine Optimization

20% Social Media Marketing

10% Pay Per Click +1 service

10% Sales Outsourcing

Mosaik Media LLC, a small SEO company, is in Amherst, Ohio. Their services include Search Engine Optimization and Social Media Marketing.
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HourGlass Media, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Canal Fulton, OH

Services provided

10% Branding

10% Content Marketing

10% Email Marketing +7 services

10% Mobile & App Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

HourGlass Media, LLC is a branding agency. The small Canal Fulton, Ohio-based team offers Branding and Social Media Marketing. The company was founded in 2007.
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EverConnect

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Independence, OH

Services provided

50% Marketing Strategy

50% Sales Outsourcing

EverConnect, a Marketing Strategy and Sales Outsourcing company, was founded in 2011. In Independence, Ohio, the team offers Marketing Strategy and Sales Outsourcing.
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Call Center Network Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Beachwood, OH

Services provided

100% Customer Service Outsourcing

Call Center Network Group is a Beachwood, Ohio-based Customer Service Outsourcing company. They focus on Customer Service Outsourcing.
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