Top BPO Companies in Cleveland
44 Companies
List of the Top Cleveland BPO Services
Sponsored
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Cleveland, OHServices provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Reviews mention Detail-oriented
Clients have consistently praised Solvo Global for their detail-oriented approach, highlighting their management's commitment to understanding business needs. One client noted, "What impresses us most about Salvo is the quality of the employees and the detail to service the management offered." This sentiment reflects a strong overall approval of Solvo's meticulous attention to client requirements and effective staff training, resulting in seamless integration and high-quality service delivery.-
Outsourced Staff for Insurance Company
5.0 May 15, 2020What impresses us most about Salvo is the quality of the employees and the detail to service the management offered and continues to offer our company. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
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Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Cleveland, OHServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Accessible
The feedback regarding accessibility highlights Hugo's exceptional communication practices. Clients appreciated the availability of multiple channels, including Slack and email, which facilitated seamless coordination and timely updates. One client noted that the team was 'incredibly easy and fun to work with,' emphasizing their responsiveness and approachability. This overall sentiment reflects a strong commitment to maintaining open lines of communication, contributing positively to project collaboration and client satisfaction.-
Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves Cleveland, OHServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 177 projectsRemote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.
Reviews mention Professional
The overall sentiment regarding the professionalism of Remote CoWorker is highly positive. Clients consistently highlight their promptness, responsiveness, and high-quality work. One client noted, 'Ms. Kristine has been a-
Content & Ops Mgmt for Business Workflow Automation Firm
4.5 Feb 22, 2024The delivery was better than expected. Good Communication in a timely manner. Professional environment. Good Culture. Easy to work with. Professionalism.
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Custom Software Dev for Junk Removal Service Company
5.0 Jul 21, 2023Always timely and professional.
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Staff Augmentation for Law Firm
5.0 Dec 1, 2022Very happy with the relationship with his company. They are responsive, professional, and dedicated to what they do. Kind compassionate professional and responsive. This is hard to find.
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Human Resources for Bookkeeping Services Company
5.0 Dec 1, 2022Charmi has been very responsive and professional. She has been very eager to service us and very patient. The quality of her work has been very good as well. I was impressed with their pricing, no sign-on fee service, responsiveness, and professionalism.
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Staff Augmentation for Design Agency
5.0 Jun 17, 2021It's been an extremely pleasant and seamless process, and I'm looking forward to the continued professionalism and skills they always show me and my clients.
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15 of 15 reviews are 5 starsLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Cleveland, OHServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Experienced
The feedback regarding TECHSPEED INC highlights their professionalism and extensive experience. Clients appreciate their ability to handle complex data management tasks, such as normalizing and cleaning data for WordPress sites. One client noted their accommodating nature toward project timeline changes and praised their timely delivery of work. Overall, the sentiment is highly positive, with no suggested areas for improvement, indicating that TECHSPEED INC exceeds client expectations.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for TECHSPEED INC highlights a strong overall sentiment, emphasizing their professionalism, responsiveness, and ability to deliver high-quality results. One client praised their data management capabilities, noting significant improvements in user experience and SEO. Another client commended their speed and accuracy in providing election information, surpassing competitors. Both reviews reflect satisfaction with project timelines and communication, with no suggested areas for improvement, indicating a solid reputation in the market.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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JMS Elite
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$25,000+$50 - $99 / hr10 - 49Willoughby, OHServices provided
70% Sales Outsourcing20% Market Research10% Call Center ServicesSee all 7 projectsJMS Elite is a lead generation and business development firm specializing in professional outbound calling services. Their clients consistently commend their ability to generate high-quality leads and their professional, responsive approach to project management. Approximately 80% of reviewers highlight their team's professionalism and expertise, while multiple clients appreciate their deep understanding of client industries and dedication to client success.
Reviews mention Professional
Clients consistently commend JMS Elite for their professionalism and responsiveness. One client noted their emphasis on hiring experienced sales personnel, stating, 'JMS is in a class of their own with the quality of BDE's they have.' Another client highlighted the team's flexibility and effective communication, expressing, 'I could not imagine having a better partner than JMS Elite.' Overall, the sentiment reflects a strong appreciation for their professional approach and commitment to client success.-
Outbound Demand Generation for Medical Tools Manufacturer
5.0 Dec 3, 2020Jim and John have a great depth of experience in their field. Always appreciate working with them to optimize programs. JMS Elite business development associates are experienced, highly engaged, and very professional.
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Lead Generation Services for Insurance Company
5.0 Aug 25, 2025The number and quality of the leads, and the feedback we received as to their professionalism from potential customers. Yes, they are on top of everything and deliver when they say they are going to. We get weekly reports every week on time without exception, and one of the owners, John, is on calls with us every week along with our two BDE's. John and our BDE's are super responsive to any questions or requests we have in the interim always responding the same day usually.
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Industry Experience
JMS Elite demonstrates strong expertise across various industries, including Insurance, Manufacturing, Advertising & Marketing, Energy & Natural Resources, and SaaS solutions. Clients consistently praise their professionalism, effective lead generation, and adaptability to specific industry needs. The overall sentiment reflects high satisfaction, noting exceptional project management and a collaborative approach that significantly impacts clients' growth and pipeline development. Potential clients in these sectors would benefit from JMS Elite's proven track record of successful engagement and tailored services.
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IT Services Advertising & marketing Manufacturing Software Insurance Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight JMS Elite's competitive pricing and exceptional value for money. One CEO noted a $42,000 investment yielding quality leads, while another reported spending $120,000 with significant growth outcomes. Feedback emphasizes their professional team and effective communication, with clients feeling they receive more than they pay for. Overall, sentiment reflects high satisfaction with the cost-to-value ratio, making JMS Elite a preferred partner for lead generation services.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingSee all 5 projectsVer-A-Fast is a customer service solutions provider specializing in call center management and customer support services. Reviews indicate that they are efficient, organized, and responsive, maintaining low turnover rates with an experienced team. Ver-A-Fast consistently meets service level targets, contributing to increased revenue and streamlined operations across various projects. Approximately 85% of service level goals are met, and they are praised for customizable solutions.
Reviews mention Efficient
Clients have praised Ver-A-Fast for their efficiency and organized project management. One reviewer noted the 'quicker response times' and a reduction in staff required for inquiries, highlighting the effectiveness of their services. Additionally, the ease of communication and timely delivery further reinforced the positive sentiment regarding their efficient operations. Overall, the feedback reflects a strong satisfaction with Ver-A-Fast's ability to meet client needs effectively.-
Call Center & Outreach Services for Insurance Company
5.0 Jan 28, 2026Ver-A-Fast's project management is efficient, organized, and flexible. They deliver on time. We communicate via virtual meetings and email or messaging apps.
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Industry Experience
Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.
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Business services Retail Insurance Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Cleveland, OHServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Knowledgeable
Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.-
Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
5.0 Feb 12, 2024Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$10,000+< $25 / hr250 - 999Serves Cleveland, OHServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$100,000+Undisclosed10,000+Serves Cleveland, OHServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Communicative
Clients consistently commend TDCX for their exceptional communication skills and responsiveness. One client highlighted their 'excellent communication skills' and noted that TDCX's team was 'super responsive' and always available when needed. Another client emphasized 'flawless communication,' stating they never felt uninformed about project developments. Overall, the sentiment regarding TDCX's communicative abilities is highly positive, with clients appreciating their proactive approach and hands-on mentality.-
BPO Services for Tech Company
5.0 May 25, 2022We have weekly Zoom calls and we also communicate in Slack daily, when necessary. Pre-pandemic, we would also meet in person at least once every quarter. The team are super responsive and have always made themselves available when we needed them the most.
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Call Center Services for Luxury E-Commerce Company
5.0 Apr 8, 2022Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. We usually have weekly Zoom meetings with the operations manager, and then communication happens ad hoc whenever needed.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr250 - 999Beachwood, OH
Services provided
25% Customer Service Outsourcing20% AI Development20% Sales Outsourcing +3 services15% Call Center Services10% Back Office Outsourcing10% Content Moderation ServicesSee all 5 projectsSummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted.
Industry Experience
SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.
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Financial services eCommerce ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$10,000+< $25 / hr250 - 999Valley View, OH
Services provided
25% Back Office Outsourcing15% Accounting15% Call Center Services +6 services15% Customer Service Outsourcing10% Search Engine Optimization5% Content Moderation Services5% HR Outsourcing5% IT Managed Services5% Recruitment Process OutsourcingSee all 1 projectsProcess-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.
Industry Experience
Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
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Environmental ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.Was this helpful?
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UndisclosedUndisclosed250 - 999Cleveland, OH
Services provided
25% Business Consulting25% Call Center Services25% Customer Service Outsourcing +1 service25% Logistics & Supply Chain ConsultingLaunched in 1993, Revenue Group is a Business Consulting company. The company provides Business Consulting and Call Center Services, and is midsize.
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UndisclosedUndisclosed50 - 249Beachwood, OH
Services provided
100% Back Office OutsourcingManifest Technology Solutions, a Back Office Outsourcing company, is located in Beachwood, Ohio. They specialize in Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Cleveland, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock Safe Services is a Business Consulting company. Established in 1992, the agency is based in Cleveland, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49North Randall, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementUniversal Locksmith Store, a small Business Consulting company, is based in North Randall, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Cleveland, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Master Lock & Key Store is headquartered in Cleveland, Ohio. They focus on Business Consulting and Back Office Outsourcing and were established in 2005.
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UndisclosedUndisclosed10 - 49North Royalton, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAffordable Locksmith Services is a small Business Consulting company based in North Royalton, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Cleveland, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Services is a Cleveland, Ohio-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Parma, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementUsa Locksmith Service, a Business Consulting company, is based in Parma, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr10 - 49Westlake, OH
Services provided
100% Customer Service OutsourcingBin Bath, a Customer Service Outsourcing company, is located in Westlake, Ohio. The team specializes in Customer Service Outsourcing.
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$1,000+Undisclosed2 - 9Cleveland, OH
Services provided
25% Call Center Services25% Logo25% Recruiting +1 service25% Sales OutsourcingOneThirtyFive is a small Logo company in Cleveland, Ohio. The team focuses on Logo and Call Center Services.
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$1,000+$100 - $149 / hr2 - 9Olmsted Falls, OH
Services provided
80% Sales Outsourcing20% Market ResearchSee all 1 projectsRail Trip Strategies is a marketing consultancy firm that specializes in increasing awareness and booking meetings for eCommerce and marketing tech companies. Feedback is overwhelmingly positive, with 100% of reviewers praising their cost-effectiveness and cultural alignment. Clients highlight their impressive work quality and fair pricing, with no suggestions for improvement noted.
Industry Experience
Rail Trip Strategies has demonstrated expertise in the eCommerce industry, successfully increasing awareness and booking meetings for clients. Feedback highlights their alignment with client values, fair pricing, and effective communication. The overall sentiment is positive, indicating they are a strong fit for eCommerce and marketing technology projects, showcasing strengths in project management and client engagement.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Rail Trip Strategies for providing excellent value for money, with one executive noting that they delivered 'great work at a price that was fair.' The company's pricing was highlighted as a key factor in selection, aligning well with client budgets. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating a strong fit for businesses seeking quality solutions without exceeding budget constraints.Was this helpful?
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UndisclosedUndisclosed10 - 49Cleveland, OH
Services provided
80% Call Center Services20% TranslationAnswering service company Answering Cleveland, Inc. Was launched in 1961. The agency offers Call Center Services and Translation, and is small.
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UndisclosedUndisclosed10 - 49Wickliffe, OH
Services provided
80% Document Digitization & Management20% Commercial Property ManagementNorthcoast Shredding Services & Record Center is a Wickliffe, Ohio-based Document Digitization & Management company. They offer Document Digitization & Management and Commercial Property Management.
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UndisclosedUndisclosed50 - 249Twinsburg, OH
Services provided
25% Customer Service Outsourcing25% Fulfillment25% Warehousing & Distribution +2 services20% Call Center Services5% Back Office OutsourcingRush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
Read moreSee All Locations (2)Twinsburg, OH
Independence Parkway
Twinsburg, OH 44087101 - 150
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UndisclosedUndisclosed2 - 9Westlake, OH
Services provided
50% CRM Consulting and SI25% Call Center Services25% Document Digitization & ManagementM3 Multifamily Media Management, LLC is a CRM consulting and SI company. The Westlake, Ohio-based team provides CRM consulting and SI and Call Center Services.
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$5,000+$50 - $99 / hr10 - 49Bedford, OH
Services provided
15% Accounting15% Finance & Accounting Outsourcing (FAO)10% BI & Big Data Consulting & SI +6 services10% Back Office Outsourcing10% Business Consulting10% Compliance Consulting10% ERP Consulting and SI10% Financial Advising & Planning10% Fractional CFO ServicesSee all 1 projectsFinalert LLC specializes in IT services, IT consulting, compliance and outsourcing, technology and ERP solutions, and bookkeeping and accounting. The overall feedback is highly positive, highlighting their professionalism, expertise, responsiveness, and innovative problem-solving approach. Clients commend their ability to deliver results on time and within budget, making Finalert LLC a reliable and talented partner.
See All Locations (2)Bedford, OH
466 Northfield Road, Suite 201, Bedford, Ohio 44146
Bedford, OH 4414610 - 15
+1 (347) 535-4499
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UndisclosedUndisclosed250 - 999Fairlawn, OH
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingMidsize answering service company Summit Advantage LLC, is located in Fairlawn, Ohio. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Medina, OH
Services provided
70% Call Center Services15% Email Marketing5% CRM Consulting and SI +2 services5% Pay Per Click5% Search Engine OptimizationConcept Services is an answering service company located in Medina, Ohio. Their services include Call Center Services and Email Marketing.
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UndisclosedUndisclosed10 - 49Avon, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementGold Locksmith Store is a Business Consulting company. Established in 1987, the company is in Avon, Ohio. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Beachwood, OH
Services provided
20% Call Center Services20% Email Marketing20% Fulfillment +2 services20% Social Media Marketing20% Warehousing & DistributionBrand Protect Plus LLC is a social media marketing firm. In Beachwood, Ohio, the agency was founded in 2012. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Medina, OH
Services provided
20% Search Engine Optimization20% Social Media Marketing10% Conversion Optimization +5 services10% Email Marketing10% Market Research10% Pay Per Click10% Sales Outsourcing10% Web DesignSee all 2 projectsK6 Digital Marketing Inc. is a digital marketing firm specializing in SEO, website development, and maintenance. Their customer-first approach and outstanding responsiveness have been praised, with 100% of reviewers noting timely and reliable delivery of services. All clients highlighted their exceptional knowledge and ability to align with company values, with no areas for improvement mentioned.
Reviews mention Experienced
Clients express a highly positive sentiment regarding K6 Digital Marketing Inc.'s expertise and project management. One client noted that deliverables were consistently provided ahead of schedule, highlighting their exceptional knowledge and support. The CRO of MatrixSpace emphasized that K6 Digital's service surpassed that of a full-time hire, citing their customer-first focus as particularly impressive. Overall, clients report satisfaction with the company's performance and find no areas for improvement.-
SEO & Web Development for AI-Enabled Radar Co
5.0 Jun 12, 2025They have the best knowledge and experience across so many disciplines. It would be impossible to find anyone, one or two people as good as what they offer to us.
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Industry Experience
K6 Digital Marketing Inc. has demonstrated expertise primarily in the Software and Manufacturing industries. Clients commend their strong performance in SEO, website development, and content maintenance, highlighting their ability to deliver projects ahead of schedule and with high quality. The overall sentiment is positive, with clients appreciating their customer-first focus, responsiveness, and alignment with company values. Organizations seeking digital marketing support in technology or manufacturing sectors may find K6 to be a suitable partner.
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Software ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend K6 Digital Marketing Inc. for delivering high-quality work at a reasonable cost, emphasizing the company's excellent value for money. One client noted, 'They delivered excellent work, on time, and at a reasonable cost,' while another highlighted their 'good value for cost' and superior responsiveness. Overall, the sentiment reflects strong satisfaction with the balance of cost and quality provided by K6 Digital Marketing Inc.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Hudson, OH
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services20% IT Strategy ConsultingBased in Hudson, Ohio, Corporate Technologies Group is an IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI.
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Undisclosed$50 - $99 / hrFreelancerLakewood, OH
Services provided
20% Accounting20% Application Testing20% CRM Consulting and SI +2 services20% Sales Outsourcing20% Search Engine OptimizationHJ Web Solutions, a SEO services firm, is in Lakewood, Ohio. They focus on Search Engine Optimization and CRM consulting and SI and were founded in 2024.
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$1,000+Undisclosed250 - 999Canton, OH
Services provided
40% Call Center Services32% Customer Service Outsourcing18% Sales Outsourcing +2 services5% Digital Strategy5% Social Media MarketingIncept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr2 - 9Akron, OH
Services provided
75% Customer Service Outsourcing10% Call Center Services10% Other IT Consulting and SI +1 service5% Business ConsultingAGS Solutions LLC, a Customer Service Outsourcing company, was launched in 2013. The firm specializes in Customer Service Outsourcing and other IT consulting and SI.
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$1,000+< $25 / hr1,000 - 9,999Canton, OH
Services provided
60% Call Center Services40% Back Office OutsourcingSupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bedford Heights, OH
Services provided
20% Content Marketing20% Pay Per Click20% Public Relations +3 services20% Search Engine Optimization10% Content Writing Services10% Sales OutsourcingTrue Digital Communications is a PR agency. The small Bedford Heights, Ohio-based team offers Public Relations and Content Marketing. The company was founded in 2011.
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UndisclosedUndisclosed50 - 249Cleveland, OH
Services provided
50% Recruiting20% Call Center Services20% HR Consulting +1 service10% Executive SearchRigneydolphin is a Recruiting company. Located in Waterford, Ireland and Tralee, Ireland, the agency was launched in 1990. Their team provides Recruiting and Call Center Services.
Read moreSee All Locations (4)Cleveland, OH
3615 Superior Ave E, Ste. 4406C
Cleveland, OH 441141
+1.216.553.3727
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UndisclosedUndisclosed10 - 49Fairlawn, OH
Services provided
50% Sales Outsourcing25% Content Marketing25% Content Writing ServicesCLEARLIGHT is a Sales Outsourcing company. Their team is located in Fairlawn, Ohio. The agency specializes in Sales Outsourcing and Content Writing Services.
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UndisclosedUndisclosed2 - 9Hudson, OH
Services provided
15% Pay Per Click15% Sales Outsourcing15% Search Engine Optimization +4 services15% Social Media Marketing15% Web Design15% Web Development10% Video MarketingMosaic eMarketing is a small social media marketing firm located in Hudson, Ohio. Their services include Social Media Marketing and Search Engine Optimization.
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Undisclosed< $25 / hrFreelancerLorain, OH
Services provided
30% Accounting30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +2 services15% Business Consulting5% Affiliate MarketingSee all 1 projectsAsset4You Professional Business Services offers virtual assistant services, specializing in affiliate link setup, site promotion, and updating specials for fashion-related businesses. Reviews highlight the company's ability to meet deadlines, provide thorough information, and effectively manage projects, with particular praise for their dedication and attention to detail, regardless of project size or budget.
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UndisclosedUndisclosed2 - 9Medina, OH
Services provided
20% Accounting20% Back Office Outsourcing20% Financial Consulting +4 services10% Business Consulting10% Call Center Services10% Customer Service Outsourcing10% TranslationBack Office Outsourcing company GPI Enterprises Inc. Is headquartered in Medina, Ohio. They provide Back Office Outsourcing and Accounting.
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$5,000+$100 - $149 / hr2 - 9Willowick, OH
Services provided
25% Call Center Services25% Pay Per Click25% Search Engine Optimization +1 service25% Web DesignWebgoose.com is a phone answering service. Their team is headquartered in Willowick, Ohio and provides Call Center Services and Pay Per Click.
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$5,000+$100 - $149 / hr2 - 9Sheffield, OH
Services provided
20% Advertising20% Branding20% Call Center Services +2 services20% Public Relations20% Web DevelopmentThe Eisen Agency is an Advertising company. Launched in 2001, their team provides Advertising and Branding.
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UndisclosedUndisclosed50 - 249Stow, OH
Services provided
20% Cybersecurity10% Application Testing10% Compliance Consulting +6 services10% Document Digitization & Management10% E-Commerce Development10% Freight forwarding10% IT Strategy Consulting10% Logistics & Supply Chain Consulting10% Market ResearchRegency Technologies is a Cybersecurity company founded in 1998. Their team focuses on Cybersecurity and Market Research.
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UndisclosedUndisclosed2 - 9Painesville, OH
Services provided
20% Content Marketing20% Conversion Optimization20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingAndrade Marketing is a Painesville, Ohio-based social media marketing firm. Founded in 2022, the team provides Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Amherst, OH
Services provided
60% Search Engine Optimization20% Social Media Marketing10% Pay Per Click +1 service10% Sales OutsourcingMosaik Media LLC, a small SEO company, is in Amherst, Ohio. Their services include Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Canal Fulton, OH
Services provided
10% Branding10% Content Marketing10% Email Marketing +7 services10% Mobile & App Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentHourGlass Media, LLC is a branding agency. The small Canal Fulton, Ohio-based team offers Branding and Social Media Marketing. The company was founded in 2007.
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UndisclosedUndisclosed50 - 249Independence, OH
Services provided
50% Marketing Strategy50% Sales OutsourcingEverConnect, a Marketing Strategy and Sales Outsourcing company, was founded in 2011. In Independence, Ohio, the team offers Marketing Strategy and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Beachwood, OH
Services provided
100% Customer Service OutsourcingCall Center Network Group is a Beachwood, Ohio-based Customer Service Outsourcing company. They focus on Customer Service Outsourcing.
Read more
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 4 Cleveland BPO Services
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$1,000+< $25 / hr250 - 999Beachwood, OH
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+< $25 / hr250 - 999Valley View, OH
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$25,000+$50 - $99 / hr10 - 49Willoughby, OH
Ability to deliver
31.3/40.016.2/20 Reviews9.8/10 Clients & Experience5.3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.5/40.017.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Cleveland, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Beachwood, OH
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Cleveland, OH
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49North Randall, OH
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Cleveland, OH
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49North Royalton, OH
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Cleveland, OH
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Parma, OH
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
Undisclosed$25 - $49 / hr10 - 49Westlake, OH
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed2 - 9Cleveland, OH
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$100 - $149 / hr2 - 9Olmsted Falls, OH
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Cleveland, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Wickliffe, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Twinsburg, OH
Ability to deliver
8.2/40.00/20 Reviews1.8/10 Clients & Experience6.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Westlake, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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