- 0 of 1 Content Moderation Services reviews are 5 stars
- Less than $10,000 avg. project cost
Content Moderation Services PROJECT HIGHLIGHT
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Unity Communications offers a wide range of services, including software development, recruitment, BPO services, accounting, bookkeeping, and customer support. Across their reviews, clients consistently commend Unity Communications for their professionalism, attention to detail, and ability to exceed expectations. Their services are praised for being cost-effective, timely, and well-aligned with client needs, making them a reliable and trusted partner in various industries.
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ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium
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Remote CoWorker provides virtual assistant services, specializing in administrative support, lead management, operations, and task delegation across various industries. The reviews consistently highlight the company's efficiency, strong candidate pool, and personalized approach, with clients praising their attentive account management and ability to align services with client needs, ultimately enhancing productivity and operational efficiency.
Content Moderation Services PROJECT HIGHLIGHT
4.5 — Remote CoWorker provided operations and content management services to a business workflow automation firm. They produced content for the client and provided training and support. Read more
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HR Outsourcing PROJECT HIGHLIGHT
5.0 — Remote CoWorker is providing HR and clinic operations staff augmentation for a speech therapy company. The team's tasks include financial management, human resources support, and leadership team Read more
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The sentiment regarding the detail-oriented nature of Remote CoWorker is overwhelmingly positive. Clients highlight the commitment of their virtual assistants to thoroughly understand tasks before execution, ensuring accuracy and alignment with specific needs. For instance, one client noted that their assistant proactively clarified details, minimizing misunderstandings and delivering work on time. Another client emphasized their assistant's meticulous attention to detail, stating, "is very detailed in her work," which contributed significantly to improved efficiencies.
Princess J. P. has been a pleasure to work with. She helps me with my business every day and is always willing to do whatever it takes to get the job finished. Is very detailed in her work.
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Hugo offers a range of services including social media management, content moderation, customer support, and marketplace operations. Reviews consistently commend Hugo for its efficient project management, cultural competency, and adaptability in handling diverse client needs. Clients highlight Hugo’s ability to enhance operational efficiency and customer satisfaction while being a proactive and culturally aware partner.
Content Marketing PROJECT HIGHLIGHT
5.0 — Hugo provides staff augmentation services for a blockchain technology company. Hugo's team assists the client in responding to support tickets, community management, and user-generated content Read more
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Other Digital Marketing PROJECT HIGHLIGHT
5.0 — Hugo developed a comprehensive digital marketing strategy for a software solutions company. They analyzed the client's digital landscape, crafted email and social media campaigns, and implemented Read more
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Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.
I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Graphic Design PROJECT HIGHLIGHT
5.0 — Hugo provides customer support for a beverage company. They augment the client's support team and offer multi-channel support in different languages. Read more
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Torcom is a small call center company based in Madison, Wisconsin. The team focuses on Call Center Services and Customer Service Outsourcing.
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CORE Company Ltd. Is a midsize Direct Marketing company based in Madison, Wisconsin. Their services include Direct Marketing and Market Research.
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TECHSPEED INC provides a range of services, including data entry, data validation, call center services, lead generation, and market research. Clients consistently praise the company for its flexibility, adaptability, and efficient project management. The reviews highlight TECHSPEED INC's ability to scale operations quickly, integrate seamlessly with client systems, and deliver high-quality results on time. The firm's customer service and responsiveness are also frequently commended.
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Clients consistently highlight TechSpeed Inc.'s ease of collaboration and flexibility in their reviews. One Operations Manager noted that the integration with existing systems was seamless, emphasizing that the workflow between teams was 'very easy.' Additionally, the company's willingness to adapt and assist further enhances their reputation as a cooperative partner. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.
The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Clients have consistently praised TECHSPEED INC for their exceptional project management capabilities. Feedback highlights their responsiveness to concerns and effective communication, utilizing platforms like Slack and Zoom. One client noted their ability to adapt swiftly to challenges, stating, "They were excellent at project management and became an extension of our staff." Another emphasized their thorough delivery process and strategic understanding, underscoring a sentiment of reliability and professionalism throughout the engagement.
We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. We communicated using Slack and used Zoom, Google Meet, and GoTo Meeting.
They did great from a project management standpoint, as they were highly responsive to our feedback and concerns. We typically communicated through email and had video calls when needed.
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Clients have expressed high satisfaction with TechSpeed Inc's transparency throughout the project. One reviewer highlighted their ability to communicate promptly about both positive and negative developments, stating, "They were extremely transparent... Any change I threw at them, they handled with grace." Overall, the sentiment reflects confidence in TechSpeed's clear and effective communication, which contributed to a productive working relationship.
The company was extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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JOYNO INC specializes in comprehensive digital marketing services, including website design, social media marketing, branding, and content creation. The reviews consistently highlight their creativity, professionalism, and dedication to client satisfaction. Clients commend JOYNO INC for its exceptional communication, timely delivery, and effectiveness in enhancing online presence, with many expressing high levels of satisfaction and recommending their services.
Call Center Services PROJECT HIGHLIGHT
5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
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Branding PROJECT HIGHLIGHT
5.0 — A tax services company has hired JOYNO INC for web design and development services. The team handles the client's social media marketing and works on branding, logo design, and Google Ads campaign Read more
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TDCX offers comprehensive customer experience solutions, including customer service, quality evaluations, and risk assessments, primarily across the Asia-Pacific region. The reviews highlight TDCX's agility, flexibility, and ability to adapt to unique client needs, fostering strong partnerships. Clients consistently praise their communication, innovative problem-solving, and service quality, although some suggest improvements in remote work options and industry expertise.
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.
Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.
Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.
This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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The Connection offers answering services and customer-to-business integration, providing cost-effective management of inbound and outbound communications. The overall feedback highlights the company's adaptability, efficiency, and excellent customer service, with clients noting significant time and cost savings. Reviewers consistently praise The Connection for meeting or exceeding deadlines and handling calls effectively.
Clients have consistently praised The Connection for delivering high-quality work, emphasizing their effectiveness and capacity for innovation. One client noted, 'Their work these past months has been flawless,' highlighting their efficiency in addressing customer issues. Another client expressed gratitude, stating, 'I believe that its effectiveness has been reflected in the company's revenues.' Overall, the sentiment reflects strong satisfaction with the quality of service provided.
Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent. I do not see anything that needs improvement.
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Clients have expressed a highly positive sentiment regarding The Connection's accommodating nature. Feedback highlights their ability to adapt to specific company needs and to respond rapidly, consistently meeting or exceeding deadlines. One client noted that The Connection saves approximately 300 billable man hours each month, demonstrating their commitment to enhancing productivity. Overall, clients appreciate their flexibility and the seamless integration of services, indicating strong satisfaction with their accommodating approach.
TheConnection is able to adapt to any company needs. This demonstrates their ability to be accommodating to various client requirements. Their flexibility ensures that they can meet different expectations effectively.
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Clients have praised The Connection for their innovative approach to customer service, noting their effectiveness in managing calls and generating tailored strategies for problem-solving. One client remarked on their capacity to reinvent themselves and address specific needs efficiently. Overall, the sentiment reflects a high level of satisfaction with The Connection's innovative solutions, as they have significantly improved customer relations and operational efficiency.
Its effectiveness, its capacity to reinvent itself, and its capacity to produce before any need.
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Clients have consistently praised The Connection for its adaptability to various business needs. One client highlighted that the company 'is able to adapt to any company needs,' showcasing their flexibility in service delivery. Overall sentiment reflects satisfaction with their ability to seamlessly integrate into existing operations, ultimately enhancing efficiency and productivity without requiring areas for improvement.
TheConnection is able to adapt to any company needs. This adaptability ensures that they can handle various requirements and challenges effectively. Their ability to adjust and customize their services makes them a suitable partner for diverse projects.
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Pinky Sky Marketing is an answering service. They are based in Mukwonago, Wisconsin and have small team. They specialize in Call Center Services.
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One Click Inc is a Sussex, Wisconsin-based SEO services firm. The team offers Search Engine Optimization and Web Design.
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Back Office Outsourcing and video production company High Velocity Communications was established in 2002. The firm provides Back Office Outsourcing and Video Production, and is small.
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Call center service Christopher Morgan is based in New Berlin, Wisconsin. They provide Call Center Services and E-Commerce Development.
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Select VoiceCom offers lead verification, quality control, data management, customer service, and legal intake services, demonstrating exceptional accuracy and efficiency. Review feedback highlights their attentiveness, adaptability, and proactive problem-solving, ensuring high-quality outcomes and client satisfaction. Their ability to integrate multiple complex services seamlessly under one comprehensive solution is notably impressive.
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Call center company Rockford Mercantile Agency Inc is located in Rockford, Illinois. The team focuses on Call Center Services.
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Johnson Personnel Company is a small Back Office Outsourcing company. They offer Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were launched in 1979.
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New World Application Design & Development is an UX company. Launched in 2007, their team provides UX/UI Design and Back Office Outsourcing.
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WHV Empire Management Consulting Firm is a small social media marketing firm in Wauwatosa, Wisconsin. The team specializes in Social Media Marketing and Business Consulting.
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Answering Innovations is a Customer Service Outsourcing company. They were launched in 1977 and focus on Customer Service Outsourcing and Call Center Services.
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Founded in 2011, Guarantee Digital is a web design company. The agency focuses on Web Design and Digital Strategy, and is small.
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Luminos Labs is an e-commerce development firm and Customer Service Outsourcing company. They focus on E-Commerce Development and Customer Service Outsourcing and were founded in 2010.
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Established in 2011, ClearVision Strategic Marketing is a small Sarasota, Florida-based Direct Marketing company. Their services include Direct Marketing and Market Research.
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Launched in 2004, Intelligent Conversations is a Business Consulting and Sales Outsourcing company. The firm offers Business Consulting and Sales Outsourcing, and is small.
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KARD Shredding is a Document Digitization & Management company. They are headquartered in New Berlin, Wisconsin, and their services include Document Digitization & Management.
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Document Digitization & Management company Abraham's On-Site Shredding Service is based in Twin Lakes, Wisconsin. They focus on Document Digitization & Management.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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