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Top BPO Companies in Madison

Ratings Updated: January 14, 2026

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Madison, United States

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Timely
Clients consistently praise Solvo Global for their timeliness and responsiveness. One client highlighted their ability to quickly provide solutions to issues, demonstrating excellent communication and project management. Another client noted that Solvo Global met every deadline set, emphasizing their commitment to timely execution. Overall, the sentiment regarding their timeliness is highly positive, with no reported delays or communication problems, reinforcing their reliability as a development partner.

Development for Legal Service Access Firm

5.0 Jul 28, 2020

Henderson (Global Business Development Manager) always makes sure I know what’s going on, and the developers funnel everything up to our teammates managing the project, so we always feel on top of our timelines and progress toward specific milestones.
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Voice Services & Account Collections for CRM Platform

5.0 May 22, 2020

They’ve done everything they said they would. The quality and speed of their work are great. They’ve met every deadline that they’ve set out to.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Madison, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Accessible
The feedback regarding accessibility highlights Hugo's exceptional communication practices. Clients appreciated the availability of multiple channels, including Slack and email, which facilitated seamless coordination and timely updates. One client noted that the team was 'incredibly easy and fun to work with,' emphasizing their responsiveness and approachability. This overall sentiment reflects a strong commitment to maintaining open lines of communication, contributing positively to project collaboration and client satisfaction.

Customer Support for IT Company

5.0 Aug 24, 2023

Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Madison, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant services provider specializing in administrative, marketing, and creative support across various industries. The company is praised for its efficient project management, the professionalism of its staff, and the ability to significantly enhance clients' productivity. Approximately 100% of reviews highlight their exceptional communication and tailored service, with no negative feedback noted.

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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Madison, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Communicative
The overall sentiment regarding TechSpeed Inc.'s communication is highly positive. Clients praised their transparency and responsiveness, with one noting, 'They were able to communicate immediately' and another highlighting their 'timely communication' and 'proactive communication and customer-first mindset.' The project managers were described as 'easy to communicate with' and 'efficient in reviewing information,' showcasing their commitment to maintaining clear and effective dialogue throughout projects.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their exceptional project management and responsiveness. Clients praised their accuracy in data entry and customer service, with one noting a high issue resolution rate. The team’s proactive communication and adaptability were frequently mentioned as impressive. Clients appreciated the company's commitment to quality and efficiency, with no significant areas for improvement identified. Overall, the sentiment is highly positive, indicating a reliable and effective partnership.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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United States (14) Canada (1)
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Torcom

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Madison, WI

Services provided

66% Call Center Services

34% Customer Service Outsourcing

Torcom is a small call center company based in Madison, Wisconsin. The team focuses on Call Center Services and Customer Service Outsourcing.
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CORE Company Ltd.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Madison, WI

Services provided

20% Back Office Outsourcing

20% Direct Marketing

20% Market Research +3 services

20% Sales Outsourcing

10% HR Outsourcing

10% Transcription

CORE Company Ltd. Is a midsize Direct Marketing company based in Madison, Wisconsin. Their services include Direct Marketing and Market Research.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Madison, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Great project management
Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a highly positive sentiment, highlighting exceptional communication and effective service delivery. A managing partner from Vello Property Management noted a 33% reduction in labor costs and enhanced guest communication quality. Similarly, a product management executive at National University praised HelpSquad's personalized service and robust technical capabilities, stating their solutions were seamlessly integrated and adaptable. Overall, clients commend HelpSquad for their responsiveness and alignment with project goals.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Madison, United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Madison, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Reasonable pricing
Clients have positively noted Big Outsource's reasonable pricing, emphasizing that it fits within their budget while delivering reliable support. One client highlighted the cost savings achieved through outsourcing, significantly impacting profitability. Overall, the sentiment reflects satisfaction with the affordability of services, making Big Outsource a preferred choice for businesses seeking cost-effective solutions without compromising quality.

Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Additionally, the cost savings achieved through outsourcing have significantly impacted our profitability. Their cost-effective solutions, excellent customer service, and responsive leadership team have been instrumental in our success. They've proven to be reliable partners who understand our needs and consistently deliver results.
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9 of 9 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 9 times in the past 6 months
In the last six months, clients provided consistently positive feedback about Big Outsource, highlighting their responsiveness, professionalism, and ability to streamline operations. A client from Sensational AG noted a 30% improvement in project turnaround time, while Locka Vision reported zero unresolved customer emails within two months. Clients appreciated the proactive approach and reliability of their virtual assistants, fostering a sense of stability. However, some suggested improvements in offering proactive tool recommendations and weekend support.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Twin Peak Strategies

5.0 3 reviews

$1,000+

$50 - $99 / hr

2 - 9

Fox Lake, WI

Services provided

35% Marketing Strategy

35% Sales Outsourcing

30% Direct Marketing

Twin Peak Strategies is a growth marketing consultancy specializing in lead generation, telemarketing, and email campaigns. Across their reviews, clients commend their strategic approach and effective execution, with 100% of reviewers highlighting their timely project management and proactive communication. Clients also appreciate their innovative use of AI tools and ability to exceed initial project scopes.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Twin Peak Strategies' strong performance in lead generation and project management. Clients commend Wyatt for his proactive communication, timely delivery, and innovative solutions, emphasizing his role as a strategic partner. Notably, clients have reported consistent lead generation and business growth, with one stating, "His initiative and execution are rare." Overall sentiment is highly positive, with clients expressing confidence in recommending their services and a desire for expanded strategic collaboration.
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Twin Peak Strategies' strong value for money, noting that their pricing aligns well with project budgets. For instance, one client appreciated the 'good value for cost,' while another emphasized the 'great culture fit' and alignment of company values, which contributed to the overall positive sentiment regarding pricing. Additionally, the timely delivery of services and proactive communication further enhance the perceived value, making them a favorable choice for businesses seeking cost-effective solutions.
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Greenville, South Carolina (1) Madison, Wisconsin (1) Cambridge, Massachusetts (1)

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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Loves Park, IL

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

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Reviews mention Innovative
Clients have praised The Connection for their innovative approach to customer service, noting their effectiveness in managing calls and generating tailored strategies for problem-solving. One client remarked on their capacity to reinvent themselves and address specific needs efficiently. Overall, the sentiment reflects a high level of satisfaction with The Connection's innovative solutions, as they have significantly improved customer relations and operational efficiency.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Its effectiveness, its capacity to reinvent itself, and its capacity to produce before any need.
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Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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Loves Park, IL

1975 Harlem Road
Loves Park, IL 61111
50 - 75

815.639.9296

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Pinky Sky Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mukwonago, WI

Services provided

35% Customer Service Outsourcing

35% Sales Outsourcing

30% Email Marketing

Pinky Sky Marketing is a Customer Service Outsourcing company. Founded in 2007, the agency provides Customer Service Outsourcing and Sales Outsourcing.
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One Click Inc

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Sussex, WI

Services provided

19% Call Center Services

19% IT Managed Services

19% Search Engine Optimization +5 services

19% Web Design

6% Content Marketing

6% E-Commerce Development

6% Pay Per Click

6% Social Media Marketing

One Click Inc is a Sussex, Wisconsin-based SEO services firm. The team offers Search Engine Optimization and Web Design.
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High Velocity Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Waukesha, WI

Services provided

50% Back Office Outsourcing

50% Video Production

Back Office Outsourcing and video production company High Velocity Communications was established in 2002. The firm provides Back Office Outsourcing and Video Production, and is small.
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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Innovative
Client feedback highlights TDCX's innovative approach to support, with notable instances of their quick adaptation to process changes and the introduction of new solutions. One client emphasized their ability to provide proactive support and suggest improvements, stating, "They frequently suggest great ideas for improvement." Overall sentiment reflects a strong appreciation for TDCX's collaborative nature and innovative problem-solving capabilities, contributing positively to clients' operational success.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

The team is very dedicated and motivated to try out new solutions, implement pilots and offer innovative ideas for us to consider. I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work. They frequently suggest great ideas for improvement.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)
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Christopher Morgan

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New Berlin, WI

Services provided

70% Call Center Services

20% E-Commerce Development

10% BI & Big Data Consulting & SI

Call center service Christopher Morgan is based in New Berlin, Wisconsin. They provide Call Center Services and E-Commerce Development.
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Neway Nexus

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Waukesha, WI

Services provided

20% AI Development

20% Back Office Outsourcing

20% CRM Consulting and SI +2 services

20% Custom Software Development

20% IT Staff Augmentation

Neway Nexus, a CRM consulting and SI company, is based in Waukesha, Wisconsin. Their services include CRM consulting and SI and IT staff augmentation.
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Luminos Labs

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

West Allis, WI

Services provided

50% Customer Service Outsourcing

50% E-Commerce Development

Luminos Labs is an e-commerce development firm and Customer Service Outsourcing company. They focus on E-Commerce Development and Customer Service Outsourcing and were founded in 2010.
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West Allis, WI

2514 South 102nd Street, Suite 210
West Allis, WI 53227
6 - 9

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Guarantee Digital

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Hartland, WI

Services provided

20% Web Design

15% Digital Strategy

15% Social Media Marketing +5 services

10% Content Marketing

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Video Production

Founded in 2011, Guarantee Digital is a web design company. The agency focuses on Web Design and Digital Strategy, and is small.
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Viking Communication

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

West Allis, WI

Services provided

100% Customer Service Outsourcing

Viking Communication is a West Allis, Wisconsin-based Customer Service Outsourcing company. They focus on Customer Service Outsourcing.
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Johnson Personnel Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Rockford, IL

Services provided

30% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Recruiting +1 service

20% Staffing

Johnson Personnel Company is a small Back Office Outsourcing company. They offer Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were launched in 1979.
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ClearVision Strategic Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hartland, WI

Services provided

20% Direct Marketing

20% E-Commerce Development

20% Event Management +2 services

20% Market Research

20% Sales Outsourcing

Established in 2011, ClearVision Strategic Marketing is a small Sarasota, Florida-based Direct Marketing company. Their services include Direct Marketing and Market Research.
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WHV Empire Management Consulting Firm

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Wauwatosa, WI

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Document Digitization & Management +1 service

25% Social Media Marketing

WHV Empire Management Consulting Firm is a small social media marketing firm in Wauwatosa, Wisconsin. The team specializes in Social Media Marketing and Business Consulting.
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New World Application Design & Development

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hales Corners, WI

Services provided

20% Back Office Outsourcing

20% Graphic Design

20% UX/UI Design +2 services

20% Web Design

20% Web Development

New World Application Design & Development is an UX company. Launched in 2007, their team provides UX/UI Design and Back Office Outsourcing.
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Answering Innovations

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Madison, WI

Services provided

52% Customer Service Outsourcing

48% Call Center Services

Answering Innovations is a Customer Service Outsourcing company. They were launched in 1977 and focus on Customer Service Outsourcing and Call Center Services.
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Intelligent Conversations

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Madison, WI

Services provided

50% Business Consulting

50% Sales Outsourcing

Launched in 2004, Intelligent Conversations is a Business Consulting and Sales Outsourcing company. The firm offers Business Consulting and Sales Outsourcing, and is small.
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Madison, WI

5201 Old Middleton Rd
Madison, WI 53705

See All Locations (2)

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KARD Shredding

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New Berlin, WI

Services provided

100% Document Digitization & Management

KARD Shredding is a Document Digitization & Management company. They are headquartered in New Berlin, Wisconsin, and their services include Document Digitization & Management.
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Abraham's On-Site Shredding Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Twin Lakes, WI

Services provided

100% Document Digitization & Management

Document Digitization & Management company Abraham's On-Site Shredding Service is based in Twin Lakes, Wisconsin. They focus on Document Digitization & Management.
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Top BPO Companies in Madison

List of the Top Madison BPO Services

Reviews mention Timely

Development for Legal Service Access Firm

Voice Services & Account Collections for CRM Platform

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Reviews mention Accessible

Customer Support for IT Company

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HelpSquad is very responsive

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Reviews mention Reasonable pricing

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Reviewed 9 times in the past 6 months

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Reviewed 1 time in the past 6 months

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Reviews mention Innovative

Call Center Services for Global Social Media Company

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TDCX is responsive

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