Home BPO United States Wisconsin Madison

Top BPO Companies in Madison

Ratings Updated: April 5, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Madison, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

See all 44 projects
Reviews mention Hard working
Clients consistently highlight the hard-working nature of Unity Communications' team members. One client noted, "they're just the happiest and hardest working group of people I've ever met," while another emphasized their dedication by stating, "they work hard each day to continue showing that." Overall, the sentiment reflects a strong appreciation for their commitment and work ethic, with clients expressing satisfaction in their ability to exceed expectations and contribute positively to project outcomes.

Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
Read Full Review

BPO for PPO Management Consultancy Firm

5.0 Jul 29, 2021

I’ve thought about moving to the Philippines at this point to be in an office with them, because they’re just the happiest and hardest working group of people I’ve ever met. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.
Read Full Review

Lead Generation for Telecommunications Brand

5.0 Jul 29, 2019

They would work crazy hours to meet deadlines. But even with all of that, if the sales numbers didn't move it's just a 'nice to have'. Unity contributed 30-50% of our numbers during the program through the tight partnership, creating clear expectations and a regular rhythm of activity.
Read Full Review

Back-Office & Call Center Services for Revenue Cycle Mgmt Co

5.0 Feb 13, 2026

Everyone is always respectful, kind, engaged, and thankful. Working with Unity Communications has been a wonderful experience. They appreciate the roles we’ve offered them, and they work hard each day to continue showing that.
Read Full Review

Read All Reviews

Was this helpful?

1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Unity Communications reflect a strong positive sentiment, highlighting effective communication and valuable support in revenue cycle management. Clients commend their organizational skills and responsiveness, noting a seamless integration with their teams. Specific feedback emphasizes a 99.59% attendance rate and consistent client satisfaction due to timely call handling. Overall, clients appreciate Unity's respectful and engaged approach, marking their collaboration as a rewarding experience.
Read 1 Recent Review

Was this helpful?

Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
Read All Reviews

Select Industry to see insights

Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
Read All Reviews

Was this helpful?
View Profile Visit Website
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Madison, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Reviews mention Easy to work with
Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
Read Full Review

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
Read Full Review

Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
Read Full Review

Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Was this helpful?
View Profile Visit Website
Remote CoWorker

4.8 177 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Madison, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

See all 177 projects
Reviews mention Detail-oriented
Clients consistently praised Remote CoWorker for their detail-oriented approach, highlighting their strong organizational skills and meticulous attention to timelines. One client noted that the assistant's proactive updates prevented delays, while another emphasized the accurate reporting and thoroughness in completing tasks. Feedback indicated that deliverables were not only completed on time but often exceeded expectations, showcasing a commitment to operational excellence and high-quality standards.

Back Office Outsourcing for Defense Products Reseller

5.0 May 24, 2024

Princess J. P. has been a pleasure to work with. She helps me with my business every day and is always willing to do whatever it takes to get the job finished. Is very detailed in her work.
Read Full Review

Administrative Support for Educational Institution

5.0 Jan 22, 2025

The punctual attainment of assigned duties. The attainment of the delegated tasks in a timely fashion and the overall willingness of my VA to get the tasks done. I have a "Todo" list that documents fairly detailed tasks that are to be completed. This spreadsheet clearly identifies what has and has not been finalized. This is also used as a measurable outcome.
Read Full Review

Administrative Support Outsourcing for Railing Company

5.0 Apr 10, 2025

Very wick response time,, they paid good attention to detail.
Read Full Review

Customer Service & Back Office Outsourcing for Therapy Clinic

5.0 Aug 13, 2025

They demonstrated strong organizational and follow-through skills in managing multiple priorities at once. She consistently kept tasks and milestones on track, ensuring that deliverables were completed on or ahead of schedule. Her attention to detail in maintaining timelines and proactively updating the team helped prevent delays and bottlenecks.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
Read All Reviews

Select Industry to see insights

Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.
Read All Reviews

Was this helpful?

View projects from:

United States (109) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Was this helpful?
View Profile Visit Website
TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Madison, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

See all 18 projects
Reviews mention Well-organized projects
Clients have consistently praised TechSpeed LLC for their well-organized project management, highlighting their efficiency in handling complex data entry tasks. One client noted, "Their level of organization and willingness to tackle the project with an expectation of perfection" was particularly impressive. Another emphasized that the project was always completed on time and with little to no errors, stating, "We have come to rely on Techspeed to complete this project successfully for our organization." Overall sentiment reflects high satisfaction with their structured approach.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error-free is something to be admired.
Read Full Review

Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

We had a single point of contact who kept things clear and organized.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
Read All Reviews

Select Industry to see insights

Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

Was this helpful?

More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (16) Canada (1)

Was this helpful?
View Profile Visit Website
Torcom

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Madison, WI

Services provided

66% Call Center Services

34% Customer Service Outsourcing

Torcom is a small call center company based in Madison, Wisconsin. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
CORE Company Ltd.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Madison, WI

Services provided

20% Back Office Outsourcing

20% Direct Marketing

20% Market Research +3 services

20% Sales Outsourcing

10% HR Outsourcing

10% Transcription

CORE Company Ltd. Is a midsize Direct Marketing company based in Madison, Wisconsin. Their services include Direct Marketing and Market Research.
Read more

View Profile
Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Madison, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

See all 11 projects
Reviews mention Detail-oriented
Clients consistently praise HelpSquad for their exceptional attention to detail, noting that tasks are completed on time and with great precision. One client highlighted, "the entire team communicates promptly and with great attention to detail," while another remarked on their impressive ability to avoid repeating mistakes, stating, "they've also never done the same mistake twice." Overall, the sentiment reflects a strong appreciation for HelpSquad's meticulous approach, contributing to enhanced service quality and operational efficiency.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

We're impressed with their attention to detail. They've also never done the same mistake twice.
Read Full Review

Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
Read Full Review

Read All Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
Read All Reviews

Was this helpful?

More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

Was this helpful?
View Profile Visit Website
Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Madison, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

See all 52 projects
Reviews mention Autonomous
Clients express a high level of satisfaction with Big Outsource's autonomy and initiative in managing tasks. One client noted that their virtual assistant worked independently, required minimal direction, and even made thoughtful suggestions to improve workflows. Another client highlighted the team's proactive approach, stating they anticipated needs and maintained effective communication without needing to be chased for updates. Overall, the sentiment reflects confidence in Big Outsource's ability to operate autonomously and deliver quality results.

Back-Office Support & Customer Service for Fitness Company

5.0 Jun 19, 2025

I never had to chase them down—they anticipated needs and checked in regularly. Their team is responsive, skilled, and dependable—ideal for small practices like mine.
Read Full Review

Back Office Outsourcing for Healthcare Company

5.0 Aug 5, 2025

They followed a task list template we used weekly, and they worked independently without needing constant direction. The virtual assistant didn’t just complete tasks—she actually understood what I was trying to build. She offered formatting suggestions, flagged gaps in workflows, and made my SOPs more useful for my clients.
Read Full Review

Read All Reviews

Was this helpful?

1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
Read 1 Recent Review

Was this helpful?

Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All Reviews

Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
Read All Reviews

Was this helpful?
View Profile Visit Website
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Madison, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects
Reviews mention Efficient
Clients have praised TDCX for their efficiency, highlighting their ability to handle global quality evaluations that allowed teams to focus on complex projects. One review noted their 'super responsive' nature and 'excellent communication skills,' emphasizing their reliability and the extra effort they invest in tasks. Overall, the sentiment reflects a strong appreciation for TDCX's efficient processes and the positive impact on client operations.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?

View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

Was this helpful?
View Profile Visit Website
Twin Peak Strategies

5.0 6 reviews

$1,000+

$50 - $99 / hr

2 - 9

Fox Lake, WI

Services provided

35% Marketing Strategy

35% Sales Outsourcing

30% Direct Marketing

Twin Peak Strategies is a strategic marketing agency specializing in lead generation, sales strategy guidance, and outbound marketing services. Reviews consistently highlight their strong project management, proactive communication, and ability to deliver qualified leads, with 100% positive feedback. Approximately 40% of reviewers emphasize the company's excellent culture fit, creativity, and alignment with client values, while others commend their strategic insights and effective campaign execution.

See all 6 projects

3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, Twin Peak Strategies has received overwhelmingly positive feedback from clients, highlighting their exceptional project management and effective lead generation strategies. Clients appreciate the team's proactive communication and tailored approach, which fosters trust and collaboration. Specific praise includes consistent delivery of qualified leads, impressive adaptability to feedback, and a strong cultural fit. Notably, one client emphasized the company's ability to transform uncertainty into successful marketing campaigns, while another noted a 50% cost savings in generating qualified meetings.
Read 3 Recent Reviews

Was this helpful?

Industry Experience

Twin Peak Strategies has received favorable feedback primarily in the Advertising & Marketing and Information Technology sectors. Clients praised their lead generation capabilities, strategic insights, and adaptability in executing marketing campaigns. In Advertising & Marketing, they demonstrated a strong impact on driving qualified leads at reduced costs. In Information Technology, they effectively refined value propositions and client targeting. Overall, sentiment across industries reflects a high level of satisfaction with their project management and commitment to client success.
Read All Reviews

Select Industry to see insights

Consulting Advertising & marketing Information technology

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently highlight Twin Peak Strategies' competitive pricing and exceptional value for money. One client noted a 50% cost savings compared to their previous efforts while achieving similar results. Another praised the company's ability to align with their budget without compromising on quality, stating that their services provided good value for the cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness and high-quality service delivered by the company.
Read All Reviews

Was this helpful?

Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Madison-based clients praise Twin Peak Strategies for their expertise in targeted outreach, including cold calling and email campaigns, which helped refine client profiles and value propositions. Their project management is timely and proactive, with a strong understanding of marketing strategies, acting as an extension of leadership.
Read Local Reviews

Was this helpful?

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Loves Park, IL

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

See all 2 projects
Reviews mention Innovative
Clients have praised The Connection for their innovative approach to customer service, noting their effectiveness in managing calls and generating tailored strategies for problem-solving. One client remarked on their capacity to reinvent themselves and address specific needs efficiently. Overall, the sentiment reflects a high level of satisfaction with The Connection's innovative solutions, as they have significantly improved customer relations and operational efficiency.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Its effectiveness, its capacity to reinvent itself, and its capacity to produce before any need.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
Read All Reviews

Select Industry to see insights

Education Consumer Products

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
Read All Reviews

Was this helpful?

Loves Park, IL

1975 Harlem Road
Loves Park, IL 61111
50 - 75

815.639.9296

See All Locations (4)

Was this helpful?
View Profile
Pinky Sky Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Mukwonago, WI

Services provided

35% Customer Service Outsourcing

35% Sales Outsourcing

30% Email Marketing

Pinky Sky Marketing is a Customer Service Outsourcing company. Founded in 2007, the agency provides Customer Service Outsourcing and Sales Outsourcing.
Read more

View Profile
One Click Inc

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Sussex, WI

Services provided

19% Call Center Services

19% IT Managed Services

19% Search Engine Optimization +5 services

19% Web Design

6% Content Marketing

6% E-Commerce Development

6% Pay Per Click

6% Social Media Marketing

One Click Inc is a Sussex, Wisconsin-based SEO services firm. The team offers Search Engine Optimization and Web Design.
Read more

View Profile
High Velocity Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Waukesha, WI

Services provided

50% Back Office Outsourcing

50% Video Production

Back Office Outsourcing and video production company High Velocity Communications was established in 2002. The firm provides Back Office Outsourcing and Video Production, and is small.
Read more

View Profile
Christopher Morgan

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New Berlin, WI

Services provided

70% Call Center Services

20% E-Commerce Development

10% BI & Big Data Consulting & SI

Call center service Christopher Morgan is based in New Berlin, Wisconsin. They provide Call Center Services and E-Commerce Development.
Read more

View Profile
Neway Nexus

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Waukesha, WI

Services provided

20% AI Development

20% Back Office Outsourcing

20% CRM Consulting and SI +2 services

20% Custom Software Development

20% IT Staff Augmentation

Neway Nexus, a CRM consulting and SI company, is based in Waukesha, Wisconsin. Their services include CRM consulting and SI and IT staff augmentation.
Read more

View Profile
Luminos Labs

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

West Allis, WI

Services provided

50% Customer Service Outsourcing

50% E-Commerce Development

Luminos Labs is an e-commerce development firm and Customer Service Outsourcing company. They focus on E-Commerce Development and Customer Service Outsourcing and were founded in 2010.
Read more

West Allis, WI

2514 South 102nd Street, Suite 210
West Allis, WI 53227
6 - 9

See All Locations (2)

Was this helpful?

View Profile
Guarantee Digital

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Hartland, WI

Services provided

20% Web Design

15% Digital Strategy

15% Social Media Marketing +5 services

10% Content Marketing

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Video Production

Founded in 2011, Guarantee Digital is a web design company. The agency focuses on Web Design and Digital Strategy, and is small.
Read more

View Profile
Viking Communication

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

West Allis, WI

Services provided

100% Customer Service Outsourcing

Viking Communication is a West Allis, Wisconsin-based Customer Service Outsourcing company. They focus on Customer Service Outsourcing.
Read more

View Profile
ClearVision Strategic Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Hartland, WI

Services provided

20% Direct Marketing

20% E-Commerce Development

20% Event Management +2 services

20% Market Research

20% Sales Outsourcing

Established in 2011, ClearVision Strategic Marketing is a small Sarasota, Florida-based Direct Marketing company. Their services include Direct Marketing and Market Research.
Read more

Hartland, WI

1018 Woods Drive # 110
Hartland, WI 53029
2 - 5

See All Locations (3)

Was this helpful?

View Profile
Johnson Personnel Company

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Rockford, IL

Services provided

30% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Recruiting +1 service

20% Staffing

Johnson Personnel Company is a small Back Office Outsourcing company. They offer Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were launched in 1979.
Read more

View Profile
WHV Empire Management Consulting Firm

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Wauwatosa, WI

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Document Digitization & Management +1 service

25% Social Media Marketing

WHV Empire Management Consulting Firm is a small social media marketing firm in Wauwatosa, Wisconsin. The team specializes in Social Media Marketing and Business Consulting.
Read more

View Profile
New World Application Design & Development

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hales Corners, WI

Services provided

20% Back Office Outsourcing

20% Graphic Design

20% UX/UI Design +2 services

20% Web Design

20% Web Development

New World Application Design & Development is an UX company. Launched in 2007, their team provides UX/UI Design and Back Office Outsourcing.
Read more

View Profile
Answering Innovations

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Madison, WI

Services provided

52% Customer Service Outsourcing

48% Call Center Services

Answering Innovations is a Customer Service Outsourcing company. They were launched in 1977 and focus on Customer Service Outsourcing and Call Center Services.
Read more

View Profile
Intelligent Conversations

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Madison, WI

Services provided

50% Business Consulting

50% Sales Outsourcing

Launched in 2004, Intelligent Conversations is a Business Consulting and Sales Outsourcing company. The firm offers Business Consulting and Sales Outsourcing, and is small.
Read more

Madison, WI

5201 Old Middleton Rd
Madison, WI 53705

See All Locations (2)

Was this helpful?

View Profile
KARD Shredding

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New Berlin, WI

Services provided

100% Document Digitization & Management

KARD Shredding is a Document Digitization & Management company. They are headquartered in New Berlin, Wisconsin, and their services include Document Digitization & Management.
Read more

View Profile
Abraham's On-Site Shredding Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Twin Lakes, WI

Services provided

100% Document Digitization & Management

Document Digitization & Management company Abraham's On-Site Shredding Service is based in Twin Lakes, Wisconsin. They focus on Document Digitization & Management.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top BPO Companies in Madison

List of the Top Madison BPO Services

Reviews mention Hard working

Staff Augmentation for E-Commerce Business

BPO for PPO Management Consultancy Firm

Lead Generation for Telecommunications Brand

Back-Office & Call Center Services for Revenue Cycle Mgmt Co

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

Outsourced Accounting & Content Writing for IT Services Firm

Accounting Services for Marketing & Venture Capital Firm

Scaling & QA Services for Media Company

Call Center Services for Gaming Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Detail-oriented

Back Office Outsourcing for Defense Products Reseller

Administrative Support for Educational Institution

Administrative Support Outsourcing for Railing Company

Customer Service & Back Office Outsourcing for Therapy Clinic

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Data Entry for Scholarship Fund

Data Entry & Mobile App Dev for Boutique Design Firm

Industry Experience

Select Industry to see insights

TECHSPEED INC is very responsive

Reviews mention Detail-oriented

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

Call Center Services for Property Management Company

Average Project Cost Breakdown

What Clients Have Said

HelpSquad is very responsive

Reviews mention Autonomous

Back-Office Support & Customer Service for Fitness Company

Back Office Outsourcing for Healthcare Company

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

BPO Services for Tech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 3 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Innovative

Answering Services & Customer Inquiry Support for Products Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top Madison BPO Services

Latest BPO Articles

Can AI Replace Financial Service Providers?

How to Create a Corporate Training Budget [With Template]

Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025

Similar Categories

Related Services

Specialties