Top BPO Companies in Wisconsin
42 Companies
List of the Top Wisconsin BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves WisconsinServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.
Reviews mention Creative
Clients have consistently praised Unity Communications for their creative approach and problem-solving skills. One project manager noted their 'eagerness to help' and highlighted the impressive feedback process, stating that the collaboration was 'thoroughly enjoyable.' The successful video project received outstanding feedback from the team, showcasing the company's ability to deliver on-brand messaging effectively. Overall, the sentiment reflects strong satisfaction with their creative capabilities.-
Video Production for Animation Company
5.0 May 27, 2021Their eagerness to help and creative approach to problem-solving.
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Industry Experience
Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves WisconsinServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention High-quality work
Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves WisconsinServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
20 of 20 reviews are 5 starsLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchRemote CoWorker is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves WisconsinServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 17 projectsTECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Lake Hallie, WI
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 10 projectsGold Cross Answering Service is a professional provider of 24/7 answering and dispatch services, catering to diverse industries such as HVAC, towing, plumbing, and water treatment. Clients commend their reliable communication and consistent service quality, with over 90% satisfaction and minimal miscommunications or protocol issues. Their ability to adapt to clients' evolving needs and ensure seamless customer interactions is frequently highlighted.
Reviews mention Results-oriented
Clients express a strong sentiment towards Gold Cross Answering Service as results-oriented, highlighting their consistent and quality service. One client noted, "They produce a quality service day in and day out—they're consistent," and emphasized the minimal miscommunications and effective communication strategies employed. Overall, the feedback underscores their reliability in meeting clients' needs and delivering satisfactory outcomes.-
Call Services for Refrigeration & HVAC Service Provider
5.0 Mar 16, 2020They produce a quality service day in and day out—they’re consistent. That’s exactly what we were looking for. They offer the same level of service that we expect of ourselves.
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Industry Experience
Gold Cross Answering Service has received positive feedback across several industries, including Utilities, Automotive, Environmental Services, Consumer Products, Nonprofit, and Real Estate. Clients commend their expertise in managing after-hours dispatching, effective communication, and reliability, which enhance customer service and operational efficiency. Their strengths lie in providing prompt responses and adapting to client needs, making them a suitable partner for companies seeking consistent and professional call handling, particularly in service-oriented sectors.
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Utilities Automotive Environmental Services Consumer Products Nonprofit Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently expressed satisfaction with Gold Cross Answering Service's pricing and value for money, highlighting the effectiveness of their services. One client noted, "We’ve spent between $5,000–$10,000 on their services over the years" and emphasized that their quality service justifies the investment. Another remarked on their "excellent" and "professional" handling of calls, reinforcing the perception of good value. Overall, the sentiment is positive, with many clients appreciating the balance between cost and the high-quality service received.Was this helpful?
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UndisclosedUndisclosed50 - 249Eau Claire, WI
Services provided
100% Call Center ServicesSee all 33 projectsMy Receptionist is a business process outsourcing company specializing in call handling and customer service solutions. The company receives overwhelmingly positive feedback, with strengths noted in efficiency, quick response times, and cost savings. Approximately 80% of reviewers commend their effective call-answering services and customer satisfaction. Suggestions for improvement include increasing minutes per package and enhancing service customization.
Reviews mention Unique expertise
Clients consistently praise My Receptionist for their unique expertise in handling inbound services, noting their ability to manage over 300 calls daily efficiently. One client emphasized their invaluable support, stating, 'They are an invaluable company to have.' Additionally, clients appreciate the time and cost savings associated with their services, highlighting the company's effective communication and customer service. Overall, the sentiment reflects strong satisfaction with their specialized capabilities.-
Answering Services & Call Forwarding for Goverment Organization
5.0 Nov 2, 2017They are an invaluable company to have.
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Industry Experience
My Receptionist has received positive feedback across various industries, notably Education, Government, Retail, and Nonprofit. Clients commend their expertise in improving customer service, efficiency in call handling, and cost savings. In Education, they enhance responsiveness and lighten staff workload. In Government, they facilitate high call volumes effectively. Retail clients appreciate consistent quality service, while Nonprofits highlight increased productivity. Overall, the sentiment is highly favorable, indicating My Receptionist is a strong fit for organizations needing reliable inbound support.
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Other Industry Nonprofit Financial services Real estate Automotive Government Education Retail Information technology Business services Arts, entertainment & music Hospitality & leisure Media Healthcare TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive My Receptionist as offering excellent value for money, with many noting substantial monthly savings. For instance, one client reported saving around $10,000 monthly, attributing this to the efficient call handling and customer service provided. Pricing structures, such as the $250 monthly package, are viewed favorably, with feedback highlighting the effectiveness and reliability of the service. Overall, clients express satisfaction with the cost-effectiveness of My Receptionist's services.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves WisconsinServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Great team
Clients consistently express high satisfaction with HelpSquad, highlighting their exceptional team collaboration and understanding of project requirements. One reviewer noted, "HelpSquad delivered exactly what we needed," and praised the entire team's expertise, stating, "Everyone seemed to know what they were doing." The overall sentiment reflects a strong appreciation for their ability to enhance operational efficiency, with an emphasis on timely and effective project management.-
Virtual Agent Dev for Omnichannel Support Solutions Co
5.0 Feb 22, 2024I want to congratulate the whole team because everyone seemed to know what they were doing. HelpSquad's ability to perfectly understand our needs was their strongest point. I didn't think there was anything they could improve on because I had such a good experience working with them.
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2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
$1,000+Undisclosed1,000 - 9,999Serves WisconsinServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Proactive
Client feedback highlights Boldr.'s proactive approach to communication and problem-solving as a key strength. The Customer Happiness Team Lead of Tractive noted that Boldr. consistently delivers items on time and adapts strategies to meet evolving needs. Their commitment to continuous improvement and ability to anticipate changes in the customer support landscape were particularly impressive, setting them apart from other providers. Overall, the sentiment regarding Boldr.'s proactivity is highly positive.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves WisconsinServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Autonomous
Clients express a high level of satisfaction with Big Outsource's autonomy and initiative in managing tasks. One client noted that their virtual assistant worked independently, required minimal direction, and even made thoughtful suggestions to improve workflows. Another client highlighted the team's proactive approach, stating they anticipated needs and maintained effective communication without needing to be chased for updates. Overall, the sentiment reflects confidence in Big Outsource's ability to operate autonomously and deliver quality results.-
Back-Office Support & Customer Service for Fitness Company
5.0 Jun 19, 2025I never had to chase them down—they anticipated needs and checked in regularly. Their team is responsive, skilled, and dependable—ideal for small practices like mine.
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Back Office Outsourcing for Healthcare Company
5.0 Aug 5, 2025They followed a task list template we used weekly, and they worked independently without needing constant direction. The virtual assistant didn’t just complete tasks—she actually understood what I was trying to build. She offered formatting suggestions, flagged gaps in workflows, and made my SOPs more useful for my clients.
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5 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Fox Lake, WI
Services provided
35% Marketing Strategy35% Sales Outsourcing30% Direct MarketingSee all 5 projectsTwin Peak Strategies is a lead generation and marketing consultancy firm specializing in developing outreach strategies and managing campaigns to secure qualified meetings and generate quality leads. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their effective project management, strategic creativity, and cost efficiency. Clients appreciate their agile approach, proactive communication, and innovative use of AI tools in execution.
Reviews mention Timely
The feedback regarding timeliness from clients of Twin Peak Strategies is overwhelmingly positive. For instance, one client noted that Wyatt consistently delivers items on or ahead of schedule, maintaining strong project momentum. Another client highlighted the team's exceptional proficiency in project management, with timely deliveries and proactive communication that ensured seamless collaboration. Overall, clients appreciate the company's commitment to meeting deadlines and adapting to changing needs efficiently.-
Sales Outsourcing, Direct & Email Mktg for Consulting Co
5.0 May 21, 2025Twin Peak Strategies was very responsive to needs and delivered items on time. This demonstrates their commitment to timely project management and effective communication.
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Lead Generation Services for Growth Marketing Consultancy
5.0 Sep 30, 2025Wyatt has been excellent with project management. He delivers items on time and often ahead of schedule, which keeps momentum strong. He’s proactive in communicating progress, checking in regularly, and making sure we’re aligned on priorities.
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2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, client feedback for Twin Peak Strategies has been overwhelmingly positive. Clients praised their effective lead generation strategies, resulting in significant cost savings and business growth. One client noted the impressive project management, highlighting their responsiveness and proactive communication. Another emphasized the team's creativity and reliability, describing their collaboration as seamless and partnership-driven. Suggestions for improvement included sharing more creative iterations of strategies and expanding the scope of involvement as businesses scale.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Twin Peak Strategies' strong value for money, with one noting their pricing fit the budget while providing good value. Another client emphasized a 50% cost savings compared to their previous efforts, showcasing effective budget utilization. Overall sentiment reflects satisfaction with the company's pricing structure and the quality of services delivered, reinforcing their reputation as a cost-effective partner for lead generation and marketing solutions.Was this helpful?
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UndisclosedUndisclosed250 - 999Appleton, WI
Services provided
95% Call Center Services5% Other MarketingFounded in 1988, Salelytics, a midsize call center, is based in Appleton, Wisconsin. Their team specializes in Call Center Services and Other Marketing.
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UndisclosedUndisclosed10 - 49Appleton, WI
Services provided
50% Call Center Services50% Sales OutsourcingPrepare for Success - PFS is an Appleton, Wisconsin-based answering service and Sales Outsourcing company. The team provides Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Green Bay, WI
Services provided
70% Call Center Services30% Customer Service OutsourcingAll City Communications is a call center. They are headquartered in Green Bay, Wisconsin and have midsize team. They provide Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Grafton, WI
Services provided
75% Sales Outsourcing10% Marketing Strategy5% Content Marketing +2 services5% Email Marketing5% Social Media MarketingMPI is a Sales Outsourcing company. In Milwaukee, Wisconsin and Grafton, Wisconsin, the agency was launched in 1996. Their team specializes in Sales Outsourcing and Marketing Strategy.
Read moreSee All Locations (2)Grafton, WI
1235 Dakota Drive
Grafton, WI 530246 - 9
(262) 375-7525
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves WisconsinServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.-
Call Center Services for Global Social Media Company
5.0 May 17, 2022I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchTDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
50% Customer Service Outsourcing50% E-Commerce DevelopmentLuminos Labs is an e-commerce development firm and Customer Service Outsourcing company. They focus on E-Commerce Development and Customer Service Outsourcing and were founded in 2010.
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UndisclosedUndisclosed50 - 249Ashwaubenon, WI
Services provided
75% Call Center Services25% Customer Service OutsourcingLaunched in 1972, Anser Services is a call center service. The agency focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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UndisclosedUndisclosed50 - 249Superior, WI
Services provided
75% Customer Service Outsourcing25% Call Center ServicesCall Center Resources LLC is a Superior, Wisconsin-based Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were established in 2004.
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$5,000+$100 - $149 / hr2 - 9Madison, WI
Services provided
52% Customer Service Outsourcing48% Call Center ServicesAnswering Innovations is a Customer Service Outsourcing company. They were launched in 1977 and focus on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Madison, WI
Services provided
66% Call Center Services34% Customer Service OutsourcingTorcom is a small call center company based in Madison, Wisconsin. The team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+Undisclosed10 - 49Milwaukee, WI
Services provided
60% Sales Outsourcing10% CRM Consulting and SI10% Email Marketing +4 services5% Business Consulting5% Content Marketing5% Marketing Strategy5% Social Media MarketingLaunched in 2009, BDPros - Business Development Pros is a Sales Outsourcing company. The team provides Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed10 - 49West Allis, WI
Services provided
100% Customer Service OutsourcingViking Communication is a West Allis, Wisconsin-based Customer Service Outsourcing company. They focus on Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Racine, WI
Services provided
50% Back Office Outsourcing50% IT Managed ServicesBack Office Outsourcing and IT managed services company NSR Business Solutions is based in Racine, Wisconsin. The team offers Back Office Outsourcing and IT managed services.
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UndisclosedUndisclosed10 - 49Appleton, WI
Services provided
70% Call Center Services30% Customer Service OutsourcingMactel Telemessaging is a call center company. Based in Appleton, Wisconsin, the team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Plymouth, WI
Services provided
25% Transcription20% Back Office Outsourcing20% Business Consulting +2 services20% Document Digitization & Management15% Insurance Services & BrokersPanaHEALTH is a Transcription company. They are headquartered in Plymouth, Wisconsin, and their services include Transcription and Business Consulting.
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UndisclosedUndisclosed250 - 999Madison, WI
Services provided
20% Back Office Outsourcing20% Direct Marketing20% Market Research +3 services20% Sales Outsourcing10% HR Outsourcing10% TranscriptionCORE Company Ltd. Is a midsize Direct Marketing company based in Madison, Wisconsin. Their services include Direct Marketing and Market Research.
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UndisclosedUndisclosed2 - 9Mukwonago, WI
Services provided
35% Customer Service Outsourcing35% Sales Outsourcing30% Email MarketingPinky Sky Marketing is a Customer Service Outsourcing company. Founded in 2007, the agency provides Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249New Berlin, WI
Services provided
70% Call Center Services20% E-Commerce Development10% BI & Big Data Consulting & SICall center service Christopher Morgan is based in New Berlin, Wisconsin. They provide Call Center Services and E-Commerce Development.
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UndisclosedUndisclosed50 - 249Glendale, WI
Services provided
100% Back Office OutsourcingEstablished in 1915, Trade Press Media Group is a Back Office Outsourcing company. Their team offers Back Office Outsourcing.
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$1,000+$100 - $149 / hr10 - 49Hubertus, WI
Services provided
19% Call Center Services19% IT Managed Services19% Search Engine Optimization +5 services19% Web Design6% Content Marketing6% E-Commerce Development6% Pay Per Click6% Social Media MarketingOne Click Inc is a Sussex, Wisconsin-based SEO services firm. The team offers Search Engine Optimization and Web Design.
Read moreSee All Locations (3)Hubertus, WI
1290 hwy 175
Hubertus, WI 5303310 - 15
414-800-1004
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UndisclosedUndisclosed10 - 49Oak Creek, WI
Services provided
50% Customer Service Outsourcing50% Marketing StrategySmall Marketing Strategy and Customer Service Outsourcing company Moving Forward Marketing, is in Oak Creek, Wisconsin. Their services include Marketing Strategy and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Waukesha, WI
Services provided
50% Back Office Outsourcing50% Video ProductionBack Office Outsourcing and video production company High Velocity Communications was established in 2002. The firm provides Back Office Outsourcing and Video Production, and is small.
Read more -
UndisclosedUndisclosed10 - 49Milwaukee, WI
Services provided
50% Back Office Outsourcing40% Business Consulting10% Financial ConsultingBased in Milwaukee, Wisconsin, Kiriworks is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Business Consulting.
Read more -
$1,000+< $25 / hr10 - 49Waukesha, WI
Services provided
20% AI Development20% Back Office Outsourcing20% CRM Consulting and SI +2 services20% Custom Software Development20% IT Staff AugmentationNeway Nexus, a CRM consulting and SI company, is based in Waukesha, Wisconsin. Their services include CRM consulting and SI and IT staff augmentation.
Read more -
UndisclosedUndisclosed2 - 9Racine, WI
Services provided
50% Web Development25% Call Center Services25% Customer Service OutsourcingInnovative Dynamic Networks, Inc., a web development firm, was established in 2004. They offers Web Development and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Madison, WI
Services provided
50% Business Consulting50% Sales OutsourcingLaunched in 2004, Intelligent Conversations is a Business Consulting and Sales Outsourcing company. The firm offers Business Consulting and Sales Outsourcing, and is small.
Read moreSee All Locations (2)Madison, WI
5201 Old Middleton Rd
Madison, WI 53705 -
UndisclosedUndisclosed2 - 9Green Bay, WI
Services provided
35% CRM Consulting and SI35% Marketing Strategy30% Back Office OutsourcingReleaseWire is a CRM consulting and SI company. They were founded in 2008 and provide CRM consulting and SI and Marketing Strategy.
Read more -
UndisclosedUndisclosed50 - 249Whitefish Bay, WI
Services provided
40% Translation20% Audio Production20% Transcription +2 services10% Back Office Outsourcing10% Document Digitization & ManagementTerra Translations is a Translation company established in 2000. The team specializes in Translation and Transcription and is located in Whitefish Bay, Wisconsin.
Read more -
UndisclosedUndisclosed10 - 49Hales Corners, WI
Services provided
20% Back Office Outsourcing20% Graphic Design20% UX/UI Design +2 services20% Web Design20% Web DevelopmentNew World Application Design & Development is an UX company. Launched in 2007, their team provides UX/UI Design and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Hartland, WI
Services provided
20% Direct Marketing20% E-Commerce Development20% Event Management +2 services20% Market Research20% Sales OutsourcingEstablished in 2011, ClearVision Strategic Marketing is a small Sarasota, Florida-based Direct Marketing company. Their services include Direct Marketing and Market Research.
Read moreSee All Locations (1)Hartland, WI
1018 Woods Drive # 110
Hartland, WI 530292 - 5
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UndisclosedUndisclosed2 - 9River Hills, WI
Services provided
60% Translation20% Audio Production10% Back Office Outsourcing +1 service10% Document Digitization & ManagementGreen Linguistics is a Translation company. They specialize in Translation and Audio Production and were established in 2003.
Read more -
UndisclosedUndisclosed2 - 9Milwaukee, WI
Services provided
20% CRM Consulting and SI20% Pay Per Click20% Sales Outsourcing +3 services20% Social Media Marketing10% Content Marketing10% Content Writing ServicesRiseable is a social media marketing company. Headquartered in Milwaukee, Wisconsin, their team provides Social Media Marketing and Pay Per Click.
Read more -
UndisclosedUndisclosed2 - 9Kenosha, WI
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentInternet Engine is a SEO services firm. Located in Kenosha, Wisconsin, the team provides Search Engine Optimization and Pay Per Click.
Read more -
UndisclosedUndisclosed1,000 - 9,999Hudson, WI
Services provided
30% Transcription20% Translation10% Business Consulting +4 services10% Content Marketing10% Content Writing Services10% Document Digitization & Management10% Language InterpretationTranscription company Acolad is in Boulogne-Billancourt, France and Hudson, Wisconsin. Founded in 1995, the team provides Transcription and Translation.
Read moreSee All Locations (6)Hudson, WI
2365 Willis Miller Drive
Hudson, WI 5401650 - 75
+1 715-426-9505
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UndisclosedUndisclosed2 - 9New Berlin, WI
Services provided
100% Document Digitization & ManagementKARD Shredding is a Document Digitization & Management company. They are headquartered in New Berlin, Wisconsin, and their services include Document Digitization & Management.
Read more -
UndisclosedUndisclosed2 - 9Twin Lakes, WI
Services provided
100% Document Digitization & ManagementDocument Digitization & Management company Abraham's On-Site Shredding Service is based in Twin Lakes, Wisconsin. They focus on Document Digitization & Management.
Read more -
UndisclosedUndisclosed2 - 9Mosinee, WI
Services provided
100% Document Digitization & ManagementDocument Digitization & Management company IROW was established in 1990. The team offers Document Digitization & Management and is located in Mosinee, Wisconsin.
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UndisclosedUndisclosed2 - 9Eau Claire, WI
Services provided
100% Document Digitization & ManagementShredAway is an Eau Claire, Wisconsin-based Document Digitization & Management company. The team offers Document Digitization & Management.
Read more -
$5,000+$100 - $149 / hr10 - 49Hartland, WI
Services provided
20% Web Design15% Digital Strategy15% Social Media Marketing +5 services10% Content Marketing10% Public Relations10% Sales Outsourcing10% Search Engine Optimization10% Video ProductionFounded in 2011, Guarantee Digital is a web design company. The agency focuses on Web Design and Digital Strategy, and is small.
Read more -
UndisclosedUndisclosedFreelancerWauwatosa, WI
Services provided
25% Back Office Outsourcing25% Business Consulting25% Document Digitization & Management +1 service25% Social Media MarketingWHV Empire Management Consulting Firm is a small social media marketing firm in Wauwatosa, Wisconsin. The team specializes in Social Media Marketing and Business Consulting.
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Focus (x-axis)
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 3 Wisconsin BPO Services
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UndisclosedUndisclosed10 - 49Lake Hallie, WI
Ability to deliver
27.5/40.015.8/20 Reviews6.5/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Eau Claire, WI
Ability to deliver
20.1/40.014/20 Reviews0.6/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$50 - $99 / hr2 - 9Fox Lake, WI
Ability to deliver
21.6/40.017.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed250 - 999Appleton, WI
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
UndisclosedUndisclosed10 - 49Appleton, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Green Bay, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Milwaukee, WI
Ability to deliver
7.2/40.00/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Los Angeles, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Ashwaubenon, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Superior, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$100 - $149 / hr2 - 9Madison, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Madison, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed10 - 49Milwaukee, WI
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed10 - 49West Allis, WI
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Racine, WI
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Appleton, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Plymouth, WI
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Madison, WI
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other
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