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Top BPO Companies in Minneapolis

Ratings Updated: May 16, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Minneapolis, MN

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention Accessible
Clients consistently commend Unity Communications for their accessibility and responsiveness. One reviewer highlighted their 'always available' support and 'wonderful' follow-up, while another noted that they handled 90% of user requests efficiently, demonstrating their commitment to client needs. Despite some initial concerns about time zone differences, clients reported seamless communication through various channels. Overall, feedback reflects a strong sentiment towards Unity's accessibility, with no significant areas for improvement mentioned.

Device Management for Telecommunications Firm

5.0 Sep 24, 2019

They were always available for help and the follow up has been wonderful.
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IT Services Support for Online Course Selection

5.0 Jul 12, 2019

They're very knowledgeable and they were always available to address the requests from our users. If we wanted to speak to their leadership, we needed to schedule the time two days in advance. But they were always willing to accommodate us, so it wasn't a big issue.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Unity Communications has received positive feedback for their effective support in revenue cycle management. Clients appreciate their organized approach, timely communication, and respectful team culture. Notably, one client highlighted a consistent collection performance despite staff changes, attributing this success to Unity's diligent efforts. While initial attendance issues were noted, the company swiftly implemented improvements, achieving a 99.59% attendance rate. Overall, sentiment towards Unity Communications is highly favorable.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Minneapolis, MN

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Great team
Clients consistently praise Hugo for their exceptional team, highlighting their effective communication, timely execution, and adaptability. One client noted that Hugo's ability to assemble a proficient team of customer support specialists greatly enhanced their operations. The overall sentiment reflects a strong appreciation for Hugo's commitment to transforming customer support and their role as a strategic partner, demonstrating that they are more than just a service provider.

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 185 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Minneapolis, MN

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.

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Reviews mention Detail-oriented
Overall, clients consistently praised Remote CoWorker for their detail-oriented approach. For instance, one client noted that their virtual assistant maintained high accuracy in data entry and project management, often completing tasks ahead of schedule. Another client highlighted their proactive communication and meticulous attention to compliance documentation. The sentiment across reviews reflects strong satisfaction with the company's ability to deliver precise and organized work, fostering operational efficiency and reliability.

Back Office Outsourcing for Defense Products Reseller

5.0 May 24, 2024

Princess J. P. has been a pleasure to work with. She helps me with my business every day and is always willing to do whatever it takes to get the job finished. Is very detailed in her work.
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Administrative Support for Educational Institution

5.0 Jan 22, 2025

The punctual attainment of assigned duties. The attainment of the delegated tasks in a timely fashion and the overall willingness of my VA to get the tasks done. I have a "Todo" list that documents fairly detailed tasks that are to be completed. This spreadsheet clearly identifies what has and has not been finalized. This is also used as a measurable outcome.
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Administrative Support Outsourcing for Railing Company

5.0 Apr 10, 2025

Very wick response time,, they paid good attention to detail.
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Customer Service & Back Office Outsourcing for Therapy Clinic

5.0 Aug 13, 2025

They demonstrated strong organizational and follow-through skills in managing multiple priorities at once. She consistently kept tasks and milestones on track, ensuring that deliverables were completed on or ahead of schedule. Her attention to detail in maintaining timelines and proactively updating the team helped prevent delays and bottlenecks.
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17 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received consistently positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to deliver timely support. Notable comments include a CEO highlighting the 'impressive response time and support' and a law firm owner commending their 'exceptional management and communication.' Overall, clients expressed high satisfaction with the quality of service and the positive impact on their operations, with many noting no areas for improvement.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries including Franchises, Advertising & Marketing, Real Estate, Legal, Medical, and more. Clients consistently praise their responsiveness, quality of candidates, and project management efficiency, leading to improved operational effectiveness. Overall sentiment is positive, highlighting their adaptability and ability to enhance customer service, marketing initiatives, and administrative tasks. This indicates a strong fit for companies seeking support in customer engagement, operational efficiency, and workforce scalability within these sectors.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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United States (113) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Minneapolis, MN

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Professional
The feedback regarding professionalism at TechSpeed Inc. is overwhelmingly positive. Clients consistently highlight their timely communication and reliability, with one stating they 'always deliver work on time.' Another client emphasized their professionalism and helpfulness, reflecting on a ten-year partnership. TechSpeed's ability to accommodate urgent tasks and their experienced team have also been noted, enhancing the overall client experience. No significant areas for improvement were identified, reinforcing their strong professional reputation.

Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

They are professional and helpful, and they always deliver work on time. The team is very familiar with Microsoft Excel, and they handled the data entry work well. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry and Admin Assistance for Real Estate Company

5.0 Jan 10, 2019

I’ve worked with the TechSpeed LLC team for 10 years, which speaks to the effectiveness of their services. Their quick responses and their professionalism are impressive. There are sometimes communication issues, but part of that is on our end when we don’t explain in detail exactly what we need.
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Data Cleaning & Content Mgmt for Advertising & Marketing Co

5.0 Feb 9, 2026

TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for TECHSPEED INC highlights their exceptional performance in data management and election information gathering. Clients commend their professionalism, responsiveness, and ability to deliver quality results promptly. One client noted the impressive speed and accuracy of TECHSPEED INC's work compared to competitors, while another mentioned the enhancement of user experience and SEO through their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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AspireSix

5.0 3 reviews

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Verified

$5,000+

$150 - $199 / hr

10 - 49

New Brighton, MN

Services provided

15% Business Consulting

15% Fractional CMO Services

10% Branding +6 services

10% Call Center Services

10% Demand Generation Marketing

10% Digital Strategy

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

AspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, AspireSix has received positive feedback for their effective branding and market strategy revamp. A CEO from Bay Computing Group praised their timely project management, responsiveness, and impressive service breadth, noting successful lead generation and closed business as measurable outcomes. Clients highlighted AspireSix's good value for cost and culture fit, with no significant areas for improvement identified, indicating strong overall satisfaction.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight AspireSix's strong value for cost, with feedback indicating that their pricing aligns well with budgets while delivering effective results. One client noted the company's 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality service provided.
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More responsive than most other service providers

AspireSix is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Burnsville, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

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Reviews mention Accommodating
Clients have expressed a highly positive sentiment regarding The Connection's accommodating nature. Feedback highlights their ability to adapt to specific company needs and to respond rapidly, consistently meeting or exceeding deadlines. One client noted that The Connection saves approximately 300 billable man hours each month, demonstrating their commitment to enhancing productivity. Overall, clients appreciate their flexibility and the seamless integration of services, indicating strong satisfaction with their accommodating approach.

Inbound & Outbound Information Management Service for Education Company

5.0 Nov 2, 2017

TheConnection is able to adapt to any company needs. This demonstrates their ability to be accommodating to various client requirements. Their flexibility ensures that they can meet different expectations effectively.
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Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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What are Featured Providers?
Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Minneapolis, MN

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Knowledgeable
Clients consistently highlight Big Outsource's substantial knowledge and expertise, particularly in understanding their unique business needs. One client noted their 'dependable' partnership and 'commendable flexibility,' while another emphasized the 'professional and knowledgeable support' that enhanced customer satisfaction. Additionally, measurable outcomes included improved response times and reduced complaints, demonstrating Big Outsource's capability to deliver high-quality service. Overall, the sentiment regarding their knowledge is overwhelmingly positive, with clients expressing confidence in their ability to contribute effectively to project success.

Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They have proven to be a dependable outsourcing partner, showing substantial knowledge and understanding of our needs. While the initial stages of our partnership involved a bit of a learning curve, Big Outsource demonstrated commendable flexibility and responsiveness.
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Call Center Services for Logistics Company

5.0 Jul 23, 2023

Customer feedback indicates that they appreciate the faster response times and the professional and knowledgeable support provided by the call center agents. What sets Big Outsource apart from other outsourcing companies is their dedication to excellence and their ability to understand our company's unique needs and values. Their team members demonstrated a deep understanding of our logistics business, which translated into a more personalized and effective customer support experience.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Positive feedback from customers, acknowledging the knowledgeable and friendly support they received. One of the most impressive aspects of working with Big Outsource was their commitment to excellence. They went above and beyond to understand our company's unique requirements and tailored their services accordingly.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Minneapolis, MN

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Innovative
Client feedback highlights TDCX's innovative approach to support, with notable instances of their quick adaptation to process changes and the introduction of new solutions. One client emphasized their ability to provide proactive support and suggest improvements, stating, "They frequently suggest great ideas for improvement." Overall sentiment reflects a strong appreciation for TDCX's collaborative nature and innovative problem-solving capabilities, contributing positively to clients' operational success.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

The team is very dedicated and motivated to try out new solutions, implement pilots and offer innovative ideas for us to consider. I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work. They frequently suggest great ideas for improvement.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Dialog One

5.0 3 reviews

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

60% Translation

20% Call Center Services

20% Language Interpretation

Dialog One is a translation and interpretation service company, specializing in providing language solutions for educational institutions and non-profit organizations. The overall feedback from their reviews is overwhelmingly positive, with 100% of reviewers praising their responsiveness, quality of service, and the integrity of the company. The company is noted for its efficient communication and the personal involvement of its leadership, particularly Roberto, in ensuring client satisfaction and project success.

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Reviews mention Great project management
Clients have consistently praised Dialog One for their exceptional project management capabilities. One client noted that Dialog One 'asked all the right questions' to initiate the project and maintained clear communication throughout. They were commended for their attention to detail, ensuring that the final product met specifications with 'spacing, font, bullet points, and highlights' matching the original. The overall sentiment reflects high satisfaction, with clients appreciating their integrity and responsiveness.

Translation Services for Music Education Nonprofit

5.0 Sep 1, 2020

Dialog One asked all the right questions to get the project launched. They took that feedback and then honed the production experience at their level, bringing in their translators and making sure that the project was up to specification. Before we parted ways, they sent me copies because they wanted me to make sure that it looked at all right and that all of the information was what was accurate.
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Industry Experience

Dialog One has received positive feedback for its interpretation and translation services primarily within the Education and Nonprofit industries. In Education, clients praised their responsiveness and ability to facilitate communication with diverse families, highlighting their tools' effectiveness for home visits and real-time interpretation. Nonprofit clients valued their integrity and collaborative approach, noting how translated materials enhanced outreach to diverse communities. Overall, Dialog One is recognized for its expertise and strong impact in supporting multilingual communication, making them a suitable partner for clients in these sectors.
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Education Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Dialog One for their cost-effectiveness and high value for money. For instance, one school district reported an annual investment of at least $100,000, noting that their services are as affordable as competitors while delivering superior quality. Another client, who spent around $540, praised the seamless collaboration and integrity of the team. Overall, the sentiment reflects satisfaction with the pricing structure and the quality of interpretation services provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Minnesota-based reviewers praise Dialog One for their versatile interpretation services, including youth-oriented apps and virtual support, enhancing communication in educational settings. Clients highlight their responsiveness, cultural nuance expertise, and integrity, making complex projects seamless across diverse languages and environments.
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Edge Nova

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Minneapolis, MN

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Edge Nova is a call center. The agency is located in Minneapolis, Minnesota. Their services include Call Center Services and Back Office Outsourcing.
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Customer Elation

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Bloomington, MN

Services provided

65% Call Center Services

35% Customer Service Outsourcing

Customer Elation, a midsize phone answering service, is located in Bloomington, Minnesota and Sioux Falls, South Dakota. The team provides Call Center Services and Customer Service Outsourcing.
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PerformTel

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Hopkins, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

In Hopkins, Minnesota, PerformTel is an answering service and Customer Service Outsourcing company. Founded in 2009, the team offers Call Center Services and Customer Service Outsourcing.
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Outsource Consultants

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Corporate Training & Coaching +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

Outsource Consultants is a phone answering service established in 2013. The team focuses on Call Center Services and Back Office Outsourcing and is based in Minneapolis, Minnesota.
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SafetyCall International, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomington, MN

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

SafetyCall International, LLC is a small Back Office Outsourcing company based in Bloomington, Minnesota. Their services include Back Office Outsourcing and Call Center Services.
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E Virtual Services

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Minnetonka, MN

Services provided

25% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

13% HR Consulting

12% Recruiting

10% Call Center Services

10% Sales Outsourcing

E Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Grow Your Sales Pipeline

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Eden Prairie, MN

Services provided

50% Sales Outsourcing

25% Corporate Training & Coaching

25% Recruiting

Established in 2010, Grow Your Sales Pipeline is a small Sales Outsourcing company. Their team offers Sales Outsourcing and Corporate Training & Coaching.
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CCS

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Eden Prairie, MN

Services provided

34% Call Center Services

33% Customer Service Outsourcing

33% IT Managed Services

Phone answering service CCS is located in Eden Prairie, Minnesota and. They focus on Call Center Services and IT managed services and were launched in 1972.
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Techtonic Sales

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

50% Call Center Services

20% Web Development

10% Marketing Strategy +2 services

10% Search Engine Optimization

10% Web Design

Launched in 2007, Techtonic Sales is a telephone answering service. Their team provides Call Center Services and Web Development.
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B2B Lanes

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

100% Sales Outsourcing

Sales Outsourcing company B2B Lanes provides Sales Outsourcing. They were launched in 2020.
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CRM Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Saint Paul, MN

Services provided

20% Application Testing

20% Blockchain

20% CRM Consulting and SI +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

CRM Services, a CRM consulting and SI company, was established in 2024. The midsize team focuses on CRM consulting and SI and Blockchain.
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FLS Connect

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Saint Paul, MN

Services provided

100% Back Office Outsourcing

FLS Connect is a telemarketing fundraising company offering services such as house file analysis, yearly fundraising plans, and pledge fulfillment. Reviewers unanimously praise the company for its professionalism and ability to significantly increase telemarketing revenue, citing a 50% increase over previous years. FLS Connect is commended for its industry leadership and experienced staff, with no significant areas for improvement noted.

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Industry Experience

FLS Connect has demonstrated significant expertise in the nonprofit sector, particularly in telemarketing fundraising. Clients report a 50% increase in fundraising revenue and commend the provider's professionalism and efficiency. Their strengths include a deep understanding of fundraising strategies, exceptional customer service, and the ability to adapt to industry challenges. Overall, FLS Connect is recommended for nonprofit organizations seeking to enhance their fundraising efforts through telemarketing services.
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Nonprofit

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have reported that while outsourcing to FLS Connect is generally more expensive than maintaining an in-house call center, the improved profit margins and increased telemarketing revenue justify the costs. One client highlighted a 50% revenue increase, emphasizing that FLS Connect's pricing structure, which bills per contact made, offers transparency and value. The 'break-even' guarantee further assures clients of financial security, reinforcing positive sentiments regarding the company's overall value for money.
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Review Rating from Clients

4.5/5.0

Quality

5.0

Schedule

4.5

Cost

4.5

Willing to Refer

5.0

Serving Saint Paul, FLS Connect excels in outbound fundraising calls, increasing client revenue and providing detailed reporting. Their seasoned staff and proven track record since 2010 make them a trusted partner for non-profit telemarketing campaigns.
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Uptime Legal

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Eden Prairie, MN

Services provided

30% Cloud Consulting & SI

30% Document Digitization & Management

30% IT Managed Services +1 service

10% Application Management & Support

Uptime Legal is an IT managed services company. Launched in 2002, their team focuses on IT managed services and cloud consulting & SI.
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A.W. Companies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edina, MN

Services provided

35% Accounting

35% Staffing

30% Call Center Services

A.W. Companies, Inc., an Accounting company, provide Accounting and Staffing. They were launched in 2017.
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speak2web

Not yet reviewed

$25,000+

$50 - $99 / hr

10 - 49

Maple Grove, MN

Services provided

38% AI Development

25% Call Center Services

25% Custom Software Development +6 services

2% BI & Big Data Consulting & SI

2% Cloud Consulting & SI

2% E-Commerce Development

2% IT Managed Services

2% Other Digital Marketing

2% Other IT Consulting and SI

Speak2web is an AI development company. The firm is in Maple Grove, Minnesota. Their services include Artificial Intelligence and Custom Software Development.
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Time Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Roseville, MN

Services provided

100% Call Center Services

Founded in 1972, Time Communications is a call center. The agency offers Call Center Services, and is midsize.
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StoryTeller Media + Communications

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Minneapolis, MN

Services provided

20% Video Production

20% Web Design

10% Advertising +5 services

10% Branding

10% Content Marketing

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

StoryTeller Media + Communications, a web design company, is located in Minneapolis, Minnesota. They offer Web Design and Video Production.
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Coordinated Business Systems

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Burnsville, MN

Services provided

30% IT Managed Services

20% Other IT Consulting and SI

15% Cybersecurity +4 services

15% Document Digitization & Management

10% Cloud Consulting & SI

5% IT Strategy Consulting

5% Unified Communications Consulting & SI

Coordinated Business Systems, an IT managed services company, focus on IT managed services and other IT consulting and SI. They were founded in 1983.
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Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Rockford, MN

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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MCM Services Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Eagan, MN

Services provided

100% Call Center Services

MCM Services Group is an answering service company. Headquartered in Eagan, Minnesota, the team offers Call Center Services.
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CallCenter.com

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hopkins, MN

Services provided

100% Call Center Services

CallCenter.com is an answering service. Founded in 2010, their team focuses on Call Center Services.
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Volkart May

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Plymouth, MN

Services provided

100% Call Center Services

In Plymouth, Minnesota, Volkart May is a phone answering service. Their services include Call Center Services.
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GlobalSync Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

70% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting +1 service

10% Transcription

GlobalSync Business Solutions, a small call center service, is headquartered in Minneapolis, Minnesota. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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DBI Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Roseville, MN

Services provided

35% Back Office Outsourcing

35% Business Consulting

30% Recruiting

DBI Consulting is a Back Office Outsourcing company. The Roseville, Minnesota-based team specializes in Back Office Outsourcing and Business Consulting.
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B2B Data Guy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

20% Business Consulting

20% Customer Service Outsourcing

20% Email Marketing +2 services

20% Marketing Strategy

20% Sales Outsourcing

Marketing Strategy company B2B Data Guy is headquartered in Minneapolis, Minnesota. They offer Marketing Strategy and Email Marketing and were established in 2014.
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ARCH Language Network

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Little Canada, MN

Services provided

50% Translation

25% Back Office Outsourcing

25% Transcription

ARCH Language Network is a Translation company. Launched in 1999, their team provides Translation and Back Office Outsourcing.
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South Suburban Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

85% Call Center Services

15% Customer Service Outsourcing

South Suburban Answering, a phone answering service, was founded in 1972. They provides Call Center Services and Customer Service Outsourcing.
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ANA Research, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fridley, MN

Services provided

75% Market Research

25% Back Office Outsourcing

Founded in 1974, ANA Research, Inc. Is a small Fridley, Minnesota-based Market Research company. Their services include Market Research and Back Office Outsourcing.
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RYNO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomington, MN

Services provided

25% Business Consulting

25% Corporate Training & Coaching

25% Direct Marketing +1 service

25% Sales Outsourcing

Established in 2007, RYNO is a small Direct Marketing company in Bloomington, Minnesota. Their team specializes in Direct Marketing and Business Consulting.
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smithcosales

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

50% BI & Big Data Consulting & SI

25% Back Office Outsourcing

25% Business Consulting

Launched in 2020, smithcosales is a small data analytics company. Their services include BI & big data consulting & SI and Business Consulting.
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Acolad

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hudson, WI

Services provided

30% Transcription

20% Translation

10% Business Consulting +4 services

10% Content Marketing

10% Content Writing Services

10% Document Digitization & Management

10% Language Interpretation

Transcription company Acolad is in Boulogne-Billancourt, France and Hudson, Wisconsin. Founded in 1995, the team provides Transcription and Translation.
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Hudson, WI

2365 Willis Miller Drive
Hudson, WI 54016
50 - 75

+1 715-426-9505

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Allume Studios

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

25% Back Office Outsourcing

25% Corporate Photography

25% Marketing Strategy +1 service

25% Video Production

Established in 2009, Allume Studios is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Corporate Photography.
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INGCO International

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

50% Translation

20% Call Center Services

20% Transcription +1 service

10% Search Engine Optimization

INGCO International is a Translation company. Their team is located in Minneapolis, Minnesota and specializes in Translation and Call Center Services.
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DWS Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

20% Business Consulting

20% Direct Marketing

20% Email Marketing +2 services

20% Market Research

20% Sales Outsourcing

DWS Associates is a Direct Marketing company headquartered in Saint Paul, Minnesota. They offer Direct Marketing and Market Research.
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Greetings, Neighbor!

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Lake Elmo, MN

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Greetings, Neighbor! is an answering service company. They are based in Lake Elmo, Minnesota and have midsize team. Their team specializes in Call Center Services and Customer Service Outsourcing.
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FRONT ROW DIGITAL

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Richfield, MN

Services provided

20% Sales Outsourcing

15% Business Consulting

15% Web Design +5 services

15% Web Development

10% Advertising

10% Digital Strategy

10% Search Engine Optimization

5% Branding

FRONT ROW DIGITAL is a Sales Outsourcing company. Located in Richfield, Minnesota, their team offers Sales Outsourcing and Web Design.
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Interpretations, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

60% Translation

20% Call Center Services

20% Transcription

Translation company Interpretations, LLC is in Minneapolis, Minnesota. Founded in 2003, the team offers Translation and Call Center Services.
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Vantage Impact

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Excelsior, MN

Services provided

30% Financial Consulting

20% Call Center Services

20% Commercial Financing +2 services

20% Sales Outsourcing

10% Business Consulting

Vantage Impact is a Financial Consulting company located in Tampa, Florida and Excelsior, Minnesota. They focus on Financial Consulting and Call Center Services.
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Excelsior, MN

20400 Western Road
Excelsior, MN 55331
1

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BPK.Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

40% Branding

40% Sales Outsourcing

10% AI Consulting +1 service

10% AI Development

BPK.Agency is a branding company launched in 2015. The firm focuses on Branding and Sales Outsourcing.
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DRS Acquisitions Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Woodbury, MN

Services provided

100% Call Center Services

DRS Acquisitions Inc. Is an answering service company. Their small team is based in Woodbury, Minnesota and Sauk Centre, Minnesota. Their services include Call Center Services.
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Ainsley Shea

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

10% Branding

10% Content Writing Services

10% Digital Strategy +7 services

10% Media Planning & Buying

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Based in Saint Paul, Minnesota, Ainsley Shea is a small branding firm. Their services include Branding and Public Relations.
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The Sartell Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

St. Louis Park, MN

Services provided

20% Application Testing

20% BI & Big Data Consulting & SI

20% Custom Software Development +3 services

20% IT Staff Augmentation

10% Corporate Training & Coaching

10% Customer Service Outsourcing

The Sartell Group is a small big data analytics company launched in 2005. Their services include BI & big data consulting & SI and IT staff augmentation.
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The Writer's Ink

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Roseville, MN

Services provided

20% Branding

20% Content Marketing

10% Content Writing Services +5 services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Video Marketing

10% Web Design

The Writer's Ink , a branding agency, is based in Roseville, Minnesota. Their services include Branding and Content Marketing.
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99 Technologies

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Eagan, MN

Services provided

20% Generative AI

20% Social Media Marketing

10% E-Commerce Development +5 services

10% Mobile App Development

10% Robotics Process Automation

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Development

99 Technologies is a social media marketing company. The firm is headquartered in Eagan, Minnesota and Rawalpindi, Pakistan. Their team provides Social Media Marketing and Generative AI.
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Queen Bee Media, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Woodbury, MN

Services provided

10% Content Marketing

10% Conversion Optimization

10% E-Commerce Development +7 services

10% Email Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Video Production

10% Web Development

Established in 2011, Queen Bee Media, LLC is a small social media marketing agency located in Woodbury, Minnesota. Their team specializes in Social Media Marketing and Content Marketing.
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OutPerform Global Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Haven, MN

Services provided

20% Back Office Outsourcing

20% HR Outsourcing

20% Recruiting +2 services

20% Recruitment Process Outsourcing

20% Staffing

OutPerform Global Solutions is a Back Office Outsourcing company. The company is headquartered in South Haven, Minnesota. Their team specializes in Back Office Outsourcing and Staffing.
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Xilium

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Minneapolis, MN

Services provided

50% Back Office Outsourcing

50% Call Center Services

Xilium is a midsize Minneapolis, Minnesota-based telephone answering service and Back Office Outsourcing company. The team provides Call Center Services and Back Office Outsourcing.
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