Top BPO Companies in Minnesota
1 Leaders 15 Contenders
62 Companies
List of the Top Minnesota BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves MinnesotaServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a versatile outsourcing company specializing in customer service, data management, and support for a diverse range of industries. With a 99.59% attendance rate, they are praised for their professionalism, responsiveness, and seamless integration into client operations. Approximately 85% of reviews highlight their effective communication and project management, though 15% suggest areas for improvement, such as refining candidate searches and enhancing performance evaluations.
Reviews mention Detail-oriented
Clients have highlighted Unity Communications' impressive attention to detail, noting that the team is well aware of their roles and responsibilities, which contributes to effective collaboration. One client specifically commended their responsiveness and meticulousness, stating that these qualities significantly enhance customer satisfaction. Overall, the sentiment reflects a strong appreciation for the company's detail-oriented approach, with no reported areas for improvement.-
BPO for PPO Management Consultancy Firm
5.0 Jul 29, 2021Unity Communications is very quick-paced and detailed, so it’s definitely been a positive experience. I do audits on their work, and since November, I’ve never had to tell them the same thing twice. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.
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IT Services for Telecommunications Company
5.0 Apr 23, 2021Everyone at Unity Communications is aware of their role, and knows exactly what needs to be done to succeed. Their responsiveness and attention to detail are impressive.
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Customer Service & Back-Office Outsourcing for Telecomms Co
5.0 Mar 10, 2025They have a very detailed hiring process. I feel like I know who I want to hire before I even speak with the candidates because of the detailed package we receive for each candidate.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Unity Communications as a reliable partner for revenue cycle management. Clients commend their organizational skills, timely communication, and respectfulness. A notable instance involved addressing initial attendance issues, resulting in a 99.59% attendance rate. Overall, the sentiment is highly positive, with clients emphasizing their satisfaction with the quality of service and the seamless integration of Unity Communications into their operations.Was this helpful?
Industry Experience
Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Medical Other industries Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves MinnesotaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves MinnesotaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 189 projectsRemote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.
Reviews mention Flexible
The overall sentiment regarding flexibility in Remote CoWorker's services is highly positive. Clients frequently commend their adaptability and responsiveness to changing needs. For instance, one client noted their 'flexibility to change and help' in specific situations, while another highlighted their 'extremely quick and responsive' nature, alongside flexible contract terms. This adaptability has been crucial in enhancing workflow efficiency and meeting diverse project demands, underscoring Remote CoWorker's commitment to client satisfaction.-
Virtual Assistance for Financial Advisory & Consulting Firm
5.0 Sep 29, 2024Their project management was highly effective, consistently delivering items on time with strong attention to detail. They were responsive to our needs, quickly adapting to any changes and ensuring smooth communication throughout the process. What stood out most about this company was their ability to seamlessly combine efficiency with adaptability, delivering exceptional results while maintaining a personalized approach.
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Document Processing Support for Construction Management Co
5.0 May 28, 2024They delivered over and above what was needed. Projects were delivered on time and to a high quality, just what I needed. Flexibility to change and help you in your specific situation was most impressive about this company.
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BPO & Call Center Services for Educational Provider
4.0 Feb 19, 2024Remote CoWorker has been extremely easy to work with, as their process is quick and flexible. Remote CoWorker's flexibility is impressive. They've been extremely quick and responsive, and they also have flexible contract terms, which have been very useful.
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Staffing & Back Office Outsourcing for E-Learning Company
5.0 Oct 26, 2023The staff member has been flexible, enthusiastic and hard working. The administration team is extremely responsive and very quick to assist with problems. The company removes any inertia associated with hiring a virtual assistant.
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15 of 16 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves MinnesotaServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.
Reviews mention Translate ideas into products
Clients express high satisfaction with TechSpeed LLC's capability to translate ideas into actionable products. One client highlighted their 'remarkable ability' to convert verbal discussions into targeted action items, resulting in a top-notch research report delivered swiftly and cost-effectively. The effective communication and speedy workflow further contributed to a positive experience, with no areas for improvement identified. Overall, the sentiment indicates that TechSpeed LLC is a reliable partner for translating concepts into successful outcomes.-
Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients have highlighted TECHSPEED INC's exceptional professionalism and responsiveness. One client praised their ability to clean and format data for nearly 1,000 WordPress posts, noting significant improvements in user experience and SEO. Another review commended their swift and accurate delivery of election information, surpassing competitors. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and no reported areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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AspireSix
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$5,000+$150 - $199 / hr10 - 49New Brighton, MNServices provided
15% Business Consulting15% Fractional CMO Services10% Branding +6 services10% Call Center Services10% Demand Generation Marketing10% Digital Strategy10% Market Research10% Marketing Strategy10% Sales OutsourcingSee all 3 projectsAspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for AspireSix has been overwhelmingly positive. Clients highlighted their effective lead generation strategies and timely project delivery, with one CEO noting their impressive breadth of services. The company was chosen for its competitive pricing and strong cultural fit. Notably, clients reported successful outcomes in branding and market strategy revamps, with no significant areas for improvement identified. Overall, AspireSix demonstrates a commitment to client satisfaction and impactful results.Was this helpful?
Industry Experience
AspireSix has demonstrated expertise primarily in the Information Technology sector, providing services like managed IT, cybersecurity, and marketing strategies. Clients praised their culture fit, responsiveness, and effective lead generation. Feedback from companies in other industries highlighted their ability to develop long-term marketing plans and enhance digital presence. Overall, AspireSix is well-regarded for its collaborative approach and impact on brand awareness and market share, making them a suitable partner for both IT and broader service-oriented industries.
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Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight AspireSix's strong value for cost, with feedback indicating that their pricing aligns well with budgets while delivering effective results. One client noted the company's 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality service provided.Was this helpful?
More responsive than most other service providers
Get in TouchAspireSix is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Saint Paul, MN
Services provided
60% Translation20% Call Center Services20% Language InterpretationSee all 3 projectsDialog One is a translation and interpretation service company, specializing in providing language solutions for educational institutions and non-profit organizations. The overall feedback from their reviews is overwhelmingly positive, with 100% of reviewers praising their responsiveness, quality of service, and the integrity of the company. The company is noted for its efficient communication and the personal involvement of its leadership, particularly Roberto, in ensuring client satisfaction and project success.
Reviews mention Understands their clients' needs
Clients express a strong sentiment that Dialog One thoroughly understands their needs, as evidenced by their collaborative approach and attention to detail. One client noted, 'It feels like we’ve been working together for 10 years,' highlighting the seamless communication and comprehension of project requirements. Additionally, the client's appreciation for the team's integrity and willingness to ensure accuracy further underscores Dialog One's commitment to client satisfaction and effective service delivery.-
Translation Services for Music Education Nonprofit
5.0 Sep 1, 2020They picked up on exactly what we were interested in doing. We provided a copy of what they needed to do, and we were in consultation with Frank and Roberto about what we needed, and they completely understood our needs. On top of that, as a bonus, they were just the nicest people to work with.
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Industry Experience
Dialog One has received positive feedback for its interpretation and translation services primarily within the Education and Nonprofit industries. In Education, clients praised their responsiveness and ability to facilitate communication with diverse families, highlighting their tools' effectiveness for home visits and real-time interpretation. Nonprofit clients valued their integrity and collaborative approach, noting how translated materials enhanced outreach to diverse communities. Overall, Dialog One is recognized for its expertise and strong impact in supporting multilingual communication, making them a suitable partner for clients in these sectors.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Dialog One for their cost-effectiveness and high value for money. For instance, one school district reported an annual investment of at least $100,000, noting that their services are as affordable as competitors while delivering superior quality. Another client, who spent around $540, praised the seamless collaboration and integrity of the team. Overall, the sentiment reflects satisfaction with the pricing structure and the quality of interpretation services provided.Was this helpful?
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves MinnesotaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Timely
The sentiment regarding TDCX's timeliness is overwhelmingly positive. Clients consistently note their ability to meet deadlines and adapt quickly to project changes. For instance, one client highlighted TDCX's readiness for smaller projects, stating they are 'always on time or even ready upfront.' Another client emphasized their quick response to technical issues, minimizing disruptions. Overall, TDCX is recognized for their effective communication and proactive approach, which fosters a reliable partnership.-
Call Center Services for Luxury E-Commerce Company
5.0 Apr 8, 2022Whenever we have a smaller project that needs to be executed, they’re always on time or even ready upfront. Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Rockford, MN
Services provided
60% Call Center Services30% Customer Service Outsourcing10% Back Office OutsourcingLaunched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Saint Paul, MN
Services provided
100% Back Office OutsourcingSee all 1 projectsFLS Connect is a telemarketing fundraising company offering services such as house file analysis, yearly fundraising plans, and pledge fulfillment. Reviewers unanimously praise the company for its professionalism and ability to significantly increase telemarketing revenue, citing a 50% increase over previous years. FLS Connect is commended for its industry leadership and experienced staff, with no significant areas for improvement noted.
Industry Experience
FLS Connect has demonstrated significant expertise in the nonprofit sector, particularly in telemarketing fundraising. Clients report a 50% increase in fundraising revenue and commend the provider's professionalism and efficiency. Their strengths include a deep understanding of fundraising strategies, exceptional customer service, and the ability to adapt to industry challenges. Overall, FLS Connect is recommended for nonprofit organizations seeking to enhance their fundraising efforts through telemarketing services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that while outsourcing to FLS Connect is generally more expensive than maintaining an in-house call center, the improved profit margins and increased telemarketing revenue justify the costs. One client highlighted a 50% revenue increase, emphasizing that FLS Connect's pricing structure, which bills per contact made, offers transparency and value. The 'break-even' guarantee further assures clients of financial security, reinforcing positive sentiments regarding the company's overall value for money.Was this helpful?
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Undisclosed$25 - $49 / hr50 - 249Minneapolis, MN
Services provided
35% Back Office Outsourcing35% Call Center Services30% Customer Service OutsourcingEdge Nova is a call center. The agency is located in Minneapolis, Minnesota. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Bloomington, MN
Services provided
65% Call Center Services35% Customer Service OutsourcingCustomer Elation, a midsize phone answering service, is located in Bloomington, Minnesota and Sioux Falls, South Dakota. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Hopkins, MN
Services provided
50% Call Center Services50% Customer Service OutsourcingIn Hopkins, Minnesota, PerformTel is an answering service and Customer Service Outsourcing company. Founded in 2009, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Andover, MN
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Finance & Accounting Outsourcing (FAO)Back Office Outsourcing company SMA Support Services is in Andover, Minnesota. They offer Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
20% Back Office Outsourcing20% Call Center Services20% Corporate Training & Coaching +2 services20% Customer Service Outsourcing20% Sales OutsourcingOutsource Consultants is a phone answering service established in 2013. The team focuses on Call Center Services and Back Office Outsourcing and is based in Minneapolis, Minnesota.
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UndisclosedUndisclosed10 - 49Bloomington, MN
Services provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSafetyCall International, LLC is a small Back Office Outsourcing company based in Bloomington, Minnesota. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$150 - $199 / hr10 - 49Eden Prairie, MN
Services provided
50% Sales Outsourcing25% Corporate Training & Coaching25% RecruitingEstablished in 2010, Grow Your Sales Pipeline is a small Sales Outsourcing company. Their team offers Sales Outsourcing and Corporate Training & Coaching.
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Services provided
34% Call Center Services33% Customer Service Outsourcing33% IT Managed ServicesPhone answering service CCS is located in Eden Prairie, Minnesota and. They focus on Call Center Services and IT managed services and were launched in 1972.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
50% Call Center Services20% Web Development10% Marketing Strategy +2 services10% Search Engine Optimization10% Web DesignLaunched in 2007, Techtonic Sales is a telephone answering service. Their team provides Call Center Services and Web Development.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
100% Sales OutsourcingSales Outsourcing company B2B Lanes provides Sales Outsourcing. They were launched in 2020.
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UndisclosedUndisclosed50 - 249Saint Paul, MN
Services provided
20% Application Testing20% Blockchain20% CRM Consulting and SI +2 services20% Customer Service Outsourcing20% Sales OutsourcingCRM Services, a CRM consulting and SI company, was established in 2024. The midsize team focuses on CRM consulting and SI and Blockchain.
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$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 2 projectsThe Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.
Reviews mention Accommodating
Clients have expressed a highly positive sentiment regarding The Connection's accommodating nature. Feedback highlights their ability to adapt to specific company needs and to respond rapidly, consistently meeting or exceeding deadlines. One client noted that The Connection saves approximately 300 billable man hours each month, demonstrating their commitment to enhancing productivity. Overall, clients appreciate their flexibility and the seamless integration of services, indicating strong satisfaction with their accommodating approach.-
Inbound & Outbound Information Management Service for Education Company
5.0 Nov 2, 2017TheConnection is able to adapt to any company needs. This demonstrates their ability to be accommodating to various client requirements. Their flexibility ensures that they can meet different expectations effectively.
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Industry Experience
The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.Was this helpful?
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UndisclosedUndisclosed2 - 9Deer River, MN
Services provided
100% Document Digitization & ManagementPresto Profits RCM is a Document Digitization & Management company. They specialize in Document Digitization & Management and were established in 2021. The firm is based in Deer River, Minnesota.
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UndisclosedUndisclosed10 - 49Eden Prairie, MN
Services provided
30% Cloud Consulting & SI30% Document Digitization & Management30% IT Managed Services +1 service10% Application Management & SupportUptime Legal is an IT managed services company. Launched in 2002, their team focuses on IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Edina, MN
Services provided
35% Accounting35% Staffing30% Call Center ServicesA.W. Companies, Inc., an Accounting company, provide Accounting and Staffing. They were launched in 2017.
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$25,000+$50 - $99 / hr10 - 49Maple Grove, MN
Services provided
38% AI Development25% Call Center Services25% Custom Software Development +6 services2% BI & Big Data Consulting & SI2% Cloud Consulting & SI2% E-Commerce Development2% IT Managed Services2% Other Digital Marketing2% Other IT Consulting and SISpeak2web is an AI development company. The firm is in Maple Grove, Minnesota. Their services include Artificial Intelligence and Custom Software Development.
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UndisclosedUndisclosed50 - 249Roseville, MN
Services provided
100% Call Center ServicesFounded in 1972, Time Communications is a call center. The agency offers Call Center Services, and is midsize.
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UndisclosedUndisclosed50 - 249Austin, MN
Services provided
100% Call Center ServicesCooperative Response Center, Inc., an answering service, is based in Austin, Minnesota. The team specializes in Call Center Services.
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$5,000+$100 - $149 / hr10 - 49Minneapolis, MN
Services provided
20% Video Production20% Web Design10% Advertising +5 services10% Branding10% Content Marketing10% Digital Strategy10% Sales Outsourcing10% Search Engine OptimizationStoryTeller Media + Communications, a web design company, is located in Minneapolis, Minnesota. They offer Web Design and Video Production.
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UndisclosedUndisclosed50 - 249Burnsville, MN
Services provided
30% IT Managed Services20% Other IT Consulting and SI15% Cybersecurity +4 services15% Document Digitization & Management10% Cloud Consulting & SI5% IT Strategy Consulting5% Unified Communications Consulting & SICoordinated Business Systems, an IT managed services company, focus on IT managed services and other IT consulting and SI. They were founded in 1983.
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$1,000+< $25 / hr10 - 49Woodbury, MN
Services provided
100% Call Center ServicesDRS Acquisitions Inc. Is an answering service company. Their small team is based in Woodbury, Minnesota and Sauk Centre, Minnesota. Their services include Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Eagan, MN
Services provided
100% Call Center ServicesMCM Services Group is an answering service company. Headquartered in Eagan, Minnesota, the team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Hopkins, MN
Services provided
100% Call Center ServicesCallCenter.com is an answering service. Founded in 2010, their team focuses on Call Center Services.
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UndisclosedUndisclosed10 - 49Plymouth, MN
Services provided
100% Call Center ServicesIn Plymouth, Minnesota, Volkart May is a phone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
70% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting +1 service10% TranscriptionGlobalSync Business Solutions, a small call center service, is headquartered in Minneapolis, Minnesota. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr2 - 9Minneapolis, MN
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing15% Recruitment Process Outsourcing +3 services10% IT Strategy Consulting5% IT Managed Services5% IT Staff AugmentationSogdiana Tech Solutions is a Customer Service Outsourcing company established in 2026. Their services include Customer Service Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (2)Minneapolis, MN
8826 Zenith Road
Minneapolis, MN 554312 - 5
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UndisclosedUndisclosed10 - 49Roseville, MN
Services provided
35% Back Office Outsourcing35% Business Consulting30% RecruitingDBI Consulting is a Back Office Outsourcing company. The Roseville, Minnesota-based team specializes in Back Office Outsourcing and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
20% Business Consulting20% Customer Service Outsourcing20% Email Marketing +2 services20% Marketing Strategy20% Sales OutsourcingMarketing Strategy company B2B Data Guy is headquartered in Minneapolis, Minnesota. They offer Marketing Strategy and Email Marketing and were established in 2014.
Read more -
UndisclosedUndisclosed50 - 249Little Canada, MN
Services provided
50% Translation25% Back Office Outsourcing25% TranscriptionARCH Language Network is a Translation company. Launched in 1999, their team provides Translation and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Minneapolis, MN
Services provided
35% Back Office Outsourcing25% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services10% Call Center Services10% Language InterpretationEastbridge Global Solutions LLC is a Back Office Outsourcing company. Their team is in Minneapolis, Minnesota and specializes in Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249Lake Elmo, MN
Services provided
75% Call Center Services25% Customer Service OutsourcingGreetings, Neighbor! is an answering service company. They are based in Lake Elmo, Minnesota and have midsize team. Their team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Fridley, MN
Services provided
75% Market Research25% Back Office OutsourcingFounded in 1974, ANA Research, Inc. Is a small Fridley, Minnesota-based Market Research company. Their services include Market Research and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Bloomington, MN
Services provided
25% Business Consulting25% Corporate Training & Coaching25% Direct Marketing +1 service25% Sales OutsourcingEstablished in 2007, RYNO is a small Direct Marketing company in Bloomington, Minnesota. Their team specializes in Direct Marketing and Business Consulting.
Read more -
UndisclosedUndisclosed10 - 49Saint Paul, MN
Services provided
50% BI & Big Data Consulting & SI25% Back Office Outsourcing25% Business ConsultingLaunched in 2020, smithcosales is a small data analytics company. Their services include BI & big data consulting & SI and Business Consulting.
Read more -
$1,000+$25 - $49 / hr250 - 999Apple Valley, MN
Services provided
40% Accounting40% Call Center Services10% Business Consulting +1 service10% TranscriptionAdmin Solutions is an answering service company. They are in Apple Valley, Minnesota and have midsize team. Their services include Call Center Services and Accounting.
Read more -
$1,000+$25 - $49 / hr2 - 9Saint Paul, MN
Services provided
100% Back Office OutsourcingSee all 1 projectsExpert Virtual Assistants offers services in organizing and preparing reports, with a strong emphasis on efficiency and responsiveness. The feedback highlights the exceptional performance of their team, particularly Beth, who is commended for her fast, helpful, and reliable service delivery.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
25% Back Office Outsourcing25% Corporate Photography25% Marketing Strategy +1 service25% Video ProductionEstablished in 2009, Allume Studios is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Corporate Photography.
Read more -
$1,000+$25 - $49 / hr50 - 249Minneapolis, MN
Services provided
50% Back Office Outsourcing50% Call Center ServicesXilium is a midsize Minneapolis, Minnesota-based telephone answering service and Back Office Outsourcing company. The team provides Call Center Services and Back Office Outsourcing.
Read more -
$10,000+$100 - $149 / hr10 - 49Minneapolis, MN
Services provided
30% BI & Big Data Consulting & SI30% HR Consulting20% Back Office Outsourcing +1 service20% IT Staff AugmentationBright Hat is a Minneapolis, Minnesota-based data analytics company. They offer BI & big data consulting & SI and HR Consulting and were launched in 2010.
Read more -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
50% Translation20% Call Center Services20% Transcription +1 service10% Search Engine OptimizationINGCO International is a Translation company. Their team is located in Minneapolis, Minnesota and specializes in Translation and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Saint Paul, MN
Services provided
20% Business Consulting20% Direct Marketing20% Email Marketing +2 services20% Market Research20% Sales OutsourcingDWS Associates is a Direct Marketing company headquartered in Saint Paul, Minnesota. They offer Direct Marketing and Market Research.
Read more -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
85% Call Center Services15% Customer Service OutsourcingSouth Suburban Answering, a phone answering service, was founded in 1972. They provides Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+$100 - $149 / hr2 - 9Richfield, MN
Services provided
20% Sales Outsourcing15% Business Consulting15% Web Design +5 services15% Web Development10% Advertising10% Digital Strategy10% Search Engine Optimization5% BrandingFRONT ROW DIGITAL is a Sales Outsourcing company. Located in Richfield, Minnesota, their team offers Sales Outsourcing and Web Design.
Read more -
UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
60% Translation20% Call Center Services20% TranscriptionTranslation company Interpretations, LLC is in Minneapolis, Minnesota. Founded in 2003, the team offers Translation and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9South Haven, MN
Services provided
20% Back Office Outsourcing20% HR Outsourcing20% Recruiting +2 services20% Recruitment Process Outsourcing20% StaffingOutPerform Global Solutions is a Back Office Outsourcing company. The company is headquartered in South Haven, Minnesota. Their team specializes in Back Office Outsourcing and Staffing.
Read more -
$5,000+< $25 / hr50 - 249Minnetonka, MN
Services provided
25% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing15% Customer Service Outsourcing +4 services13% HR Consulting12% Recruiting10% Call Center Services10% Sales OutsourcingE Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 1 Minnesota BPO Services
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UndisclosedUndisclosed10 - 49Saint Paul, MN
Ability to deliver
24.5/40.016.2/20 Reviews3.1/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Rockford, MN
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Saint Paul, MN
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed$25 - $49 / hr50 - 249Minneapolis, MN
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Bloomington, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Hopkins, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Andover, MN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Bloomington, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$150 - $199 / hr10 - 49Eden Prairie, MN
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
67% Back Office Outsourcing33% Other -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Saint Paul, MN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Ability to deliver
19.9/40.014.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Deer River, MN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing
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