Top BPO Companies in Minnesota
60 Companies
List of the Top Minnesota BPO Services
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves MinnesotaServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a multifaceted customer support and call-handling company renowned for its professionalism and tailored solutions. They provide services such as inbound call handling, customer inquiry management, and content writing, with a focus on enhancing brand voice and consistency. Their reviews reflect a 95% satisfaction rate, with 100% of clients praising their professionalism and communication skills, although 10% noted room for more proactive content suggestions.
Industry Experience
The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves MinnesotaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.-
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves MinnesotaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 185 projectsRemote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.
Reviews mention Great team
Clients consistently praise Remote CoWorker for their exceptional team. One CEO highlighted the staff as 'wonderful, effective, loyal, and friendly,' noting their ease of collaboration. Another client commended their assigned resource as 'first class' and a 'great communicator,' emphasizing a positive approach to tasks. Overall, the sentiment reflects a strong appreciation for the team's professionalism and integration into clients' operations, with no significant areas for improvement identified.-
Virtual Assistant Services for Massage Therapy Company
4.0 Dec 6, 2022Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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Staff Augmentation for Bookkeeping Company
5.0 Dec 5, 2022What did you find most impressive or unique about this company? They have amazing employees ready to help clients like me.
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Back-Office & Staffing Services for Nutrition Counseling Co
5.0 Jun 3, 2025Remote CoWorker's staff are wonderful: effective, loyal, friendly, and wonderful team members.
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17 of 18 reviews are 5 starsLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received consistently positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to deliver timely support. Notable comments include a CEO highlighting the 'impressive response time and support' and a law firm owner commending their 'exceptional management and communication.' Overall, clients expressed high satisfaction with the quality of service and the positive impact on their operations, with many noting no areas for improvement.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across various industries including Franchises, Advertising & Marketing, Real Estate, Legal, Medical, and more. Clients consistently praise their responsiveness, quality of candidates, and project management efficiency, leading to improved operational effectiveness. Overall sentiment is positive, highlighting their adaptability and ability to enhance customer service, marketing initiatives, and administrative tasks. This indicates a strong fit for companies seeking support in customer engagement, operational efficiency, and workforce scalability within these sectors.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Sports Publishing Energy & natural resources Legal MedicalWas this helpful?
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$1,000+< $25 / hr50 - 249Serves MinnesotaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
Reviews mention Accommodating
The overall sentiment regarding the accommodating nature of TECHSPEED INC is highly positive. Clients have noted their flexibility in adapting to changes in project timelines and their commitment to delivering work on schedule. One client highlighted, "They’ve been very accommodating toward changes in our project timeline," emphasizing their responsiveness. Additionally, their ease of communication and willingness to support various data needs further underscores TECHSPEED INC's dedication to client satisfaction.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback for TECHSPEED INC highlights their exceptional performance in data management and election information gathering. Clients commend their professionalism, responsiveness, and ability to deliver quality results promptly. One client noted the impressive speed and accuracy of TECHSPEED INC's work compared to competitors, while another mentioned the enhancement of user experience and SEO through their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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AspireSix
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$5,000+$150 - $199 / hr10 - 49New Brighton, MNServices provided
15% Business Consulting15% Fractional CMO Services10% Branding +6 services10% Call Center Services10% Demand Generation Marketing10% Digital Strategy10% Market Research10% Marketing Strategy10% Sales OutsourcingSee all 3 projectsAspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, AspireSix has received positive feedback for their effective branding and market strategy revamp. A CEO from Bay Computing Group praised their timely project management, responsiveness, and impressive service breadth, noting successful lead generation and closed business as measurable outcomes. Clients highlighted AspireSix's good value for cost and culture fit, with no significant areas for improvement identified, indicating strong overall satisfaction.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight AspireSix's strong value for cost, with feedback indicating that their pricing aligns well with budgets while delivering effective results. One client noted the company's 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality service provided.Was this helpful?
More responsive than most other service providers
Get in TouchAspireSix is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed10 - 49Saint Paul, MN
Services provided
60% Translation20% Call Center Services20% Language InterpretationSee all 3 projectsDialog One is a translation and interpretation service company, specializing in providing language solutions for educational institutions and non-profit organizations. The overall feedback from their reviews is overwhelmingly positive, with 100% of reviewers praising their responsiveness, quality of service, and the integrity of the company. The company is noted for its efficient communication and the personal involvement of its leadership, particularly Roberto, in ensuring client satisfaction and project success.
Reviews mention Flexible
Clients express a highly positive sentiment regarding Dialog One's flexibility, noting their responsiveness and adaptability in communication. One client highlighted the company's ability to accommodate last-minute requests and effectively manage new staff onboarding, stating, "They have a flexible responsive style." Additionally, the overall feedback emphasizes their commitment to quality service and continuous innovation, underscoring their capacity to meet diverse client needs effectively.-
Translation & Interpretation for Local School District
5.0 Sep 11, 2020They’re very open and I tend to be last minute and messy. I’ve found the Dialog One staff to be very responsive. Whether it’s text, or email, or a phone call we get connected. I appreciate having that maneuverability in our communication to handle things. They have a flexible responsive style. We have new teachers starting every year, so we were able to give them a list of new staff members, and they uploaded it so they could all get started with accounts right away.
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Industry Experience
Dialog One has received positive feedback for its interpretation and translation services primarily within the Education and Nonprofit industries. In Education, clients praised their responsiveness and ability to facilitate communication with diverse families, highlighting their tools' effectiveness for home visits and real-time interpretation. Nonprofit clients valued their integrity and collaborative approach, noting how translated materials enhanced outreach to diverse communities. Overall, Dialog One is recognized for its expertise and strong impact in supporting multilingual communication, making them a suitable partner for clients in these sectors.
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Education NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Dialog One for their cost-effectiveness and high value for money. For instance, one school district reported an annual investment of at least $100,000, noting that their services are as affordable as competitors while delivering superior quality. Another client, who spent around $540, praised the seamless collaboration and integrity of the team. Overall, the sentiment reflects satisfaction with the pricing structure and the quality of interpretation services provided.Was this helpful?
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Featured
What are Featured Providers?
$10,000+< $25 / hr250 - 999Serves MinnesotaServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Unique expertise
Clients have praised Big Outsource for its unique expertise in understanding specific business needs and client nuances. One CEO highlighted that their virtual assistant took the time to learn the intricacies of their client base, tailoring communication effectively. This personalized approach has been noted as rare in the outsourcing industry, contributing to improved client onboarding and responsiveness. Overall, the sentiment regarding Big Outsource's unique expertise is highly positive, emphasizing their skillful integration into existing workflows.-
Bookkeeping Services for Accounting Firm
5.0 Jul 31, 2023What stood out about Big Outsource was their professionalism and expertise in bookkeeping. They also impress us with their commitment to quality and customer satisfaction.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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$100,000+Undisclosed10,000+Serves MinnesotaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Rockford, MN
Services provided
60% Call Center Services30% Customer Service Outsourcing10% Back Office OutsourcingLaunched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Saint Paul, MN
Services provided
100% Back Office OutsourcingSee all 1 projectsFLS Connect is a telemarketing fundraising company offering services such as house file analysis, yearly fundraising plans, and pledge fulfillment. Reviewers unanimously praise the company for its professionalism and ability to significantly increase telemarketing revenue, citing a 50% increase over previous years. FLS Connect is commended for its industry leadership and experienced staff, with no significant areas for improvement noted.
Industry Experience
FLS Connect has demonstrated significant expertise in the nonprofit sector, particularly in telemarketing fundraising. Clients report a 50% increase in fundraising revenue and commend the provider's professionalism and efficiency. Their strengths include a deep understanding of fundraising strategies, exceptional customer service, and the ability to adapt to industry challenges. Overall, FLS Connect is recommended for nonprofit organizations seeking to enhance their fundraising efforts through telemarketing services.
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NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that while outsourcing to FLS Connect is generally more expensive than maintaining an in-house call center, the improved profit margins and increased telemarketing revenue justify the costs. One client highlighted a 50% revenue increase, emphasizing that FLS Connect's pricing structure, which bills per contact made, offers transparency and value. The 'break-even' guarantee further assures clients of financial security, reinforcing positive sentiments regarding the company's overall value for money.Was this helpful?
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Undisclosed$25 - $49 / hr50 - 249Minneapolis, MN
Services provided
35% Back Office Outsourcing35% Call Center Services30% Customer Service OutsourcingEdge Nova is a call center. The agency is located in Minneapolis, Minnesota. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Bloomington, MN
Services provided
65% Call Center Services35% Customer Service OutsourcingCustomer Elation, a midsize phone answering service, is located in Bloomington, Minnesota and Sioux Falls, South Dakota. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Hopkins, MN
Services provided
50% Call Center Services50% Customer Service OutsourcingIn Hopkins, Minnesota, PerformTel is an answering service and Customer Service Outsourcing company. Founded in 2009, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
20% Back Office Outsourcing20% Call Center Services20% Corporate Training & Coaching +2 services20% Customer Service Outsourcing20% Sales OutsourcingOutsource Consultants is a phone answering service established in 2013. The team focuses on Call Center Services and Back Office Outsourcing and is based in Minneapolis, Minnesota.
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UndisclosedUndisclosed10 - 49Bloomington, MN
Services provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSafetyCall International, LLC is a small Back Office Outsourcing company based in Bloomington, Minnesota. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$150 - $199 / hr10 - 49Eden Prairie, MN
Services provided
50% Sales Outsourcing25% Corporate Training & Coaching25% RecruitingEstablished in 2010, Grow Your Sales Pipeline is a small Sales Outsourcing company. Their team offers Sales Outsourcing and Corporate Training & Coaching.
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Services provided
34% Call Center Services33% Customer Service Outsourcing33% IT Managed ServicesPhone answering service CCS is located in Eden Prairie, Minnesota and. They focus on Call Center Services and IT managed services and were launched in 1972.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
50% Call Center Services20% Web Development10% Marketing Strategy +2 services10% Search Engine Optimization10% Web DesignLaunched in 2007, Techtonic Sales is a telephone answering service. Their team provides Call Center Services and Web Development.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
100% Sales OutsourcingSales Outsourcing company B2B Lanes provides Sales Outsourcing. They were launched in 2020.
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UndisclosedUndisclosed50 - 249Saint Paul, MN
Services provided
20% Application Testing20% Blockchain20% CRM Consulting and SI +2 services20% Customer Service Outsourcing20% Sales OutsourcingCRM Services, a CRM consulting and SI company, was established in 2024. The midsize team focuses on CRM consulting and SI and Blockchain.
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$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 2 projectsThe Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.
Reviews mention Adaptable
Clients have consistently praised The Connection for its adaptability to various business needs. One client highlighted that the company 'is able to adapt to any company needs,' showcasing their flexibility in service delivery. Overall sentiment reflects satisfaction with their ability to seamlessly integrate into existing operations, ultimately enhancing efficiency and productivity without requiring areas for improvement.-
Inbound & Outbound Information Management Service for Education Company
5.0 Nov 2, 2017TheConnection is able to adapt to any company needs. This adaptability ensures that they can handle various requirements and challenges effectively. Their ability to adjust and customize their services makes them a suitable partner for diverse projects.
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Industry Experience
The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.Was this helpful?
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UndisclosedUndisclosed2 - 9Deer River, MN
Services provided
100% Document Digitization & ManagementPresto Profits RCM is a Document Digitization & Management company. They specialize in Document Digitization & Management and were established in 2021. The firm is based in Deer River, Minnesota.
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UndisclosedUndisclosed10 - 49Eden Prairie, MN
Services provided
30% Cloud Consulting & SI30% Document Digitization & Management30% IT Managed Services +1 service10% Application Management & SupportUptime Legal is an IT managed services company. Launched in 2002, their team focuses on IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Edina, MN
Services provided
35% Accounting35% Staffing30% Call Center ServicesA.W. Companies, Inc., an Accounting company, provide Accounting and Staffing. They were launched in 2017.
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$25,000+$50 - $99 / hr10 - 49Maple Grove, MN
Services provided
38% AI Development25% Call Center Services25% Custom Software Development +6 services2% BI & Big Data Consulting & SI2% Cloud Consulting & SI2% E-Commerce Development2% IT Managed Services2% Other Digital Marketing2% Other IT Consulting and SISpeak2web is an AI development company. The firm is in Maple Grove, Minnesota. Their services include Artificial Intelligence and Custom Software Development.
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UndisclosedUndisclosed50 - 249Roseville, MN
Services provided
100% Call Center ServicesFounded in 1972, Time Communications is a call center. The agency offers Call Center Services, and is midsize.
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UndisclosedUndisclosed50 - 249Austin, MN
Services provided
100% Call Center ServicesCooperative Response Center, Inc., an answering service, is based in Austin, Minnesota. The team specializes in Call Center Services.
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$5,000+$100 - $149 / hr10 - 49Minneapolis, MN
Services provided
20% Video Production20% Web Design10% Advertising +5 services10% Branding10% Content Marketing10% Digital Strategy10% Sales Outsourcing10% Search Engine OptimizationStoryTeller Media + Communications, a web design company, is located in Minneapolis, Minnesota. They offer Web Design and Video Production.
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UndisclosedUndisclosed50 - 249Burnsville, MN
Services provided
30% IT Managed Services20% Other IT Consulting and SI15% Cybersecurity +4 services15% Document Digitization & Management10% Cloud Consulting & SI5% IT Strategy Consulting5% Unified Communications Consulting & SICoordinated Business Systems, an IT managed services company, focus on IT managed services and other IT consulting and SI. They were founded in 1983.
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$1,000+< $25 / hr10 - 49Woodbury, MN
Services provided
100% Call Center ServicesDRS Acquisitions Inc. Is an answering service company. Their small team is based in Woodbury, Minnesota and Sauk Centre, Minnesota. Their services include Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Eagan, MN
Services provided
100% Call Center ServicesMCM Services Group is an answering service company. Headquartered in Eagan, Minnesota, the team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Hopkins, MN
Services provided
100% Call Center ServicesCallCenter.com is an answering service. Founded in 2010, their team focuses on Call Center Services.
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UndisclosedUndisclosed10 - 49Plymouth, MN
Services provided
100% Call Center ServicesIn Plymouth, Minnesota, Volkart May is a phone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
70% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting +1 service10% TranscriptionGlobalSync Business Solutions, a small call center service, is headquartered in Minneapolis, Minnesota. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Roseville, MN
Services provided
35% Back Office Outsourcing35% Business Consulting30% RecruitingDBI Consulting is a Back Office Outsourcing company. The Roseville, Minnesota-based team specializes in Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
20% Business Consulting20% Customer Service Outsourcing20% Email Marketing +2 services20% Marketing Strategy20% Sales OutsourcingMarketing Strategy company B2B Data Guy is headquartered in Minneapolis, Minnesota. They offer Marketing Strategy and Email Marketing and were established in 2014.
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UndisclosedUndisclosed50 - 249Little Canada, MN
Services provided
50% Translation25% Back Office Outsourcing25% TranscriptionARCH Language Network is a Translation company. Launched in 1999, their team provides Translation and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249Lake Elmo, MN
Services provided
75% Call Center Services25% Customer Service OutsourcingGreetings, Neighbor! is an answering service company. They are based in Lake Elmo, Minnesota and have midsize team. Their team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Fridley, MN
Services provided
75% Market Research25% Back Office OutsourcingFounded in 1974, ANA Research, Inc. Is a small Fridley, Minnesota-based Market Research company. Their services include Market Research and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Bloomington, MN
Services provided
25% Business Consulting25% Corporate Training & Coaching25% Direct Marketing +1 service25% Sales OutsourcingEstablished in 2007, RYNO is a small Direct Marketing company in Bloomington, Minnesota. Their team specializes in Direct Marketing and Business Consulting.
Read more -
UndisclosedUndisclosed10 - 49Saint Paul, MN
Services provided
50% BI & Big Data Consulting & SI25% Back Office Outsourcing25% Business ConsultingLaunched in 2020, smithcosales is a small data analytics company. Their services include BI & big data consulting & SI and Business Consulting.
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$1,000+$25 - $49 / hr250 - 999Apple Valley, MN
Services provided
40% Accounting40% Call Center Services10% Business Consulting +1 service10% TranscriptionAdmin Solutions is an answering service company. They are in Apple Valley, Minnesota and have midsize team. Their services include Call Center Services and Accounting.
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$1,000+$25 - $49 / hr2 - 9Saint Paul, MN
Services provided
100% Back Office OutsourcingSee all 1 projectsExpert Virtual Assistants offers services in organizing and preparing reports, with a strong emphasis on efficiency and responsiveness. The feedback highlights the exceptional performance of their team, particularly Beth, who is commended for her fast, helpful, and reliable service delivery.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
25% Back Office Outsourcing25% Corporate Photography25% Marketing Strategy +1 service25% Video ProductionEstablished in 2009, Allume Studios is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Corporate Photography.
Read more -
$1,000+$25 - $49 / hr50 - 249Minneapolis, MN
Services provided
50% Back Office Outsourcing50% Call Center ServicesXilium is a midsize Minneapolis, Minnesota-based telephone answering service and Back Office Outsourcing company. The team provides Call Center Services and Back Office Outsourcing.
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$10,000+$100 - $149 / hr10 - 49Minneapolis, MN
Services provided
30% BI & Big Data Consulting & SI30% HR Consulting20% Back Office Outsourcing +1 service20% IT Staff AugmentationBright Hat is a Minneapolis, Minnesota-based data analytics company. They offer BI & big data consulting & SI and HR Consulting and were launched in 2010.
Read more -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
50% Translation20% Call Center Services20% Transcription +1 service10% Search Engine OptimizationINGCO International is a Translation company. Their team is located in Minneapolis, Minnesota and specializes in Translation and Call Center Services.
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UndisclosedUndisclosed10 - 49Saint Paul, MN
Services provided
20% Business Consulting20% Direct Marketing20% Email Marketing +2 services20% Market Research20% Sales OutsourcingDWS Associates is a Direct Marketing company headquartered in Saint Paul, Minnesota. They offer Direct Marketing and Market Research.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
85% Call Center Services15% Customer Service OutsourcingSouth Suburban Answering, a phone answering service, was founded in 1972. They provides Call Center Services and Customer Service Outsourcing.
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$5,000+$100 - $149 / hr2 - 9Richfield, MN
Services provided
20% Sales Outsourcing15% Business Consulting15% Web Design +5 services15% Web Development10% Advertising10% Digital Strategy10% Search Engine Optimization5% BrandingFRONT ROW DIGITAL is a Sales Outsourcing company. Located in Richfield, Minnesota, their team offers Sales Outsourcing and Web Design.
Read more -
UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
60% Translation20% Call Center Services20% TranscriptionTranslation company Interpretations, LLC is in Minneapolis, Minnesota. Founded in 2003, the team offers Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9South Haven, MN
Services provided
20% Back Office Outsourcing20% HR Outsourcing20% Recruiting +2 services20% Recruitment Process Outsourcing20% StaffingOutPerform Global Solutions is a Back Office Outsourcing company. The company is headquartered in South Haven, Minnesota. Their team specializes in Back Office Outsourcing and Staffing.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
70% Back Office Outsourcing30% TranslationMason Develops is a small Minneapolis, Minnesota-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Translation.
Read more -
$5,000+< $25 / hr50 - 249Minnetonka, MN
Services provided
25% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing15% Customer Service Outsourcing +4 services13% HR Consulting12% Recruiting10% Call Center Services10% Sales OutsourcingE Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Excelsior, MN
Services provided
30% Financial Consulting20% Call Center Services20% Commercial Financing +2 services20% Sales Outsourcing10% Business ConsultingVantage Impact is a Financial Consulting company located in Tampa, Florida and Excelsior, Minnesota. They focus on Financial Consulting and Call Center Services.
Read moreSee All Locations (2)Excelsior, MN
20400 Western Road
Excelsior, MN 553311
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
40% Branding40% Sales Outsourcing10% AI Consulting +1 service10% AI DevelopmentBPK.Agency is a branding company launched in 2015. The firm focuses on Branding and Sales Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 1 Minnesota BPO Services
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UndisclosedUndisclosed10 - 49Saint Paul, MN
Ability to deliver
24.5/40.016.2/20 Reviews3.1/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Rockford, MN
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Saint Paul, MN
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed$25 - $49 / hr50 - 249Minneapolis, MN
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Bloomington, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Hopkins, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Bloomington, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$150 - $199 / hr10 - 49Eden Prairie, MN
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
67% Back Office Outsourcing33% Other -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Saint Paul, MN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Ability to deliver
19.9/40.014.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Deer River, MN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Eden Prairie, MN
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other
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