Top BPO Companies in Minnesota

Ratings Updated: June 5, 2026

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Minnesota

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a versatile outsourcing company specializing in customer service, data management, and support for a diverse range of industries. With a 99.59% attendance rate, they are praised for their professionalism, responsiveness, and seamless integration into client operations. Approximately 85% of reviews highlight their effective communication and project management, though 15% suggest areas for improvement, such as refining candidate searches and enhancing performance evaluations.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Unity Communications highlights their effective support in revenue cycle management, emphasizing their organized approach and strong team communication. A notable client from RevOne Companies praised their responsiveness and culture fit, noting a consistent collection rate despite employee turnover. Additionally, Unity's proactive measures improved attendance to 99.59%. Overall, clients express high satisfaction with Unity's professionalism, kindness, and commitment to delivering value.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Minnesota

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Timely
Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 189 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Minnesota

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.

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17 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews for Remote CoWorker highlight an overwhelmingly positive sentiment, with clients praising their responsiveness, effective communication, and the quality of virtual assistants provided. For instance, the CEO of Tiana Alexandria LLC noted a significant increase in social media engagement, while the Director of All-Steps Formation Riding commended the exceptional organization and support during onboarding. Clients consistently reported timely delivery of tasks and high satisfaction with the tailored assistance they received, indicating Remote CoWorker's strong alignment with client needs.
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Industry Experience

Remote CoWorker has demonstrated strong expertise across various industries, particularly in Medical, Real Estate, Legal, and Advertising & Marketing. Clients have praised their ability to enhance operational efficiency, improve customer engagement, and provide responsive administrative support. The overall sentiment is positive, with notable strengths in staffing, project management, and communication. Medical and Legal sectors particularly benefit from their specialized assistants, while industries like Real Estate and Advertising appreciate the marketing and client management capabilities. Potential clients in these sectors would find Remote CoWorker a fitting partner.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical

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Average Project Cost Breakdown

Less than $10,000 (54) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback regarding Remote CoWorker consistently highlights their competitive pricing and overall value for money. Many clients emphasized that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted that the pricing was 'a godsend' for small businesses, while another mentioned the 'good value for cost.' However, there were mentions of occasional communication issues regarding pricing increases, indicating a need for clearer communication in that area.
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United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Minnesota

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC reflect a highly positive sentiment, with clients praising their professionalism, responsiveness, and the quality of deliverables. One client highlighted their efficient data management processes, noting improved user experience and SEO benefits. Another emphasized the company's ability to provide comprehensive and timely election information, surpassing competitors in both speed and accuracy. Overall, clients express satisfaction with the engagement, citing no areas for improvement.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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AspireSix

5.0 3 reviews

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Verified

$5,000+

$150 - $199 / hr

10 - 49

New Brighton, MN

Services provided

15% Business Consulting

15% Fractional CMO Services

10% Branding +6 services

10% Call Center Services

10% Demand Generation Marketing

10% Digital Strategy

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

AspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.

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Reviews mention Helpful
Clients have expressed high satisfaction with AspireSix, highlighting their effective project management and commitment to understanding business needs. One client noted, "AspireSix is easy to work with and really listens to our business," emphasizing their collaborative approach. The company successfully increased website traffic and social media followings, demonstrating measurable outcomes. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by the client.

Fractional CMO Services for IT Services

5.0 Jun 29, 2024

AspireSix is easy to work with and really listens to our business, they want to get to know the details of your business and truly help you grow and integrate with your business. They are not here just to sell you something and move on.
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Industry Experience

AspireSix has demonstrated expertise primarily in the Information Technology sector, providing services like managed IT, cybersecurity, and marketing strategies. Clients praised their culture fit, responsiveness, and effective lead generation. Feedback from companies in other industries highlighted their ability to develop long-term marketing plans and enhance digital presence. Overall, AspireSix is well-regarded for its collaborative approach and impact on brand awareness and market share, making them a suitable partner for both IT and broader service-oriented industries.
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Information technology IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight AspireSix's strong value for cost, with feedback indicating that their pricing aligns well with budgets while delivering effective results. One client noted the company's 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality service provided.
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Concord, California (1) Honolulu, Hawaii (1) Maynard, Minnesota (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Dialog One

5.0 3 reviews

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

60% Translation

20% Call Center Services

20% Language Interpretation

Dialog One is a translation and interpretation service company, specializing in providing language solutions for educational institutions and non-profit organizations. The overall feedback from their reviews is overwhelmingly positive, with 100% of reviewers praising their responsiveness, quality of service, and the integrity of the company. The company is noted for its efficient communication and the personal involvement of its leadership, particularly Roberto, in ensuring client satisfaction and project success.

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Reviews mention Flexible
Clients express a highly positive sentiment regarding Dialog One's flexibility, noting their responsiveness and adaptability in communication. One client highlighted the company's ability to accommodate last-minute requests and effectively manage new staff onboarding, stating, "They have a flexible responsive style." Additionally, the overall feedback emphasizes their commitment to quality service and continuous innovation, underscoring their capacity to meet diverse client needs effectively.

Translation & Interpretation for Local School District

5.0 Sep 11, 2020

They’re very open and I tend to be last minute and messy. I’ve found the Dialog One staff to be very responsive. Whether it’s text, or email, or a phone call we get connected. I appreciate having that maneuverability in our communication to handle things. They have a flexible responsive style. We have new teachers starting every year, so we were able to give them a list of new staff members, and they uploaded it so they could all get started with accounts right away.
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Industry Experience

Dialog One has received positive feedback for its interpretation and translation services primarily within the Education and Nonprofit industries. In Education, clients praised their responsiveness and ability to facilitate communication with diverse families, highlighting their tools' effectiveness for home visits and real-time interpretation. Nonprofit clients valued their integrity and collaborative approach, noting how translated materials enhanced outreach to diverse communities. Overall, Dialog One is recognized for its expertise and strong impact in supporting multilingual communication, making them a suitable partner for clients in these sectors.
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Education Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Dialog One for their cost-effectiveness and high value for money. For instance, one school district reported an annual investment of at least $100,000, noting that their services are as affordable as competitors while delivering superior quality. Another client, who spent around $540, praised the seamless collaboration and integrity of the team. Overall, the sentiment reflects satisfaction with the pricing structure and the quality of interpretation services provided.
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Apple Valley, Minnesota (1) Burnsville, Minnesota (1) Saint Paul, Minnesota (1)

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Featured

What are Featured Providers?
Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Minnesota

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Exceeds expectations
Clients have consistently reported that Big Outsource exceeds expectations, highlighting their exceptional project management and responsiveness. For instance, one client noted a 40% reduction in response times and a 20% improvement in customer satisfaction, attributing this success to Big Outsource's tailored approach and commitment to excellence. Another client emphasized their deep understanding of unique business needs, stating they deliver precisely what is required, thereby enhancing operational efficiency and customer satisfaction.

Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

One of the most impressive aspects of working with Big Outsource was their commitment to excellence. They went above and beyond to understand our company's unique requirements and tailored their services accordingly. Their attention to detail and ability to deliver outstanding customer support truly set them apart.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Minnesota

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.

BPO Services for Tech Company

5.0 May 25, 2022

This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Rockford, MN

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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FLS Connect

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Saint Paul, MN

Services provided

100% Back Office Outsourcing

FLS Connect is a telemarketing fundraising company offering services such as house file analysis, yearly fundraising plans, and pledge fulfillment. Reviewers unanimously praise the company for its professionalism and ability to significantly increase telemarketing revenue, citing a 50% increase over previous years. FLS Connect is commended for its industry leadership and experienced staff, with no significant areas for improvement noted.

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Industry Experience

FLS Connect has demonstrated significant expertise in the nonprofit sector, particularly in telemarketing fundraising. Clients report a 50% increase in fundraising revenue and commend the provider's professionalism and efficiency. Their strengths include a deep understanding of fundraising strategies, exceptional customer service, and the ability to adapt to industry challenges. Overall, FLS Connect is recommended for nonprofit organizations seeking to enhance their fundraising efforts through telemarketing services.
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Nonprofit

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have reported that while outsourcing to FLS Connect is generally more expensive than maintaining an in-house call center, the improved profit margins and increased telemarketing revenue justify the costs. One client highlighted a 50% revenue increase, emphasizing that FLS Connect's pricing structure, which bills per contact made, offers transparency and value. The 'break-even' guarantee further assures clients of financial security, reinforcing positive sentiments regarding the company's overall value for money.
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Edge Nova

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Minneapolis, MN

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Edge Nova is a call center. The agency is located in Minneapolis, Minnesota. Their services include Call Center Services and Back Office Outsourcing.
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Customer Elation

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Bloomington, MN

Services provided

65% Call Center Services

35% Customer Service Outsourcing

Customer Elation, a midsize phone answering service, is located in Bloomington, Minnesota and Sioux Falls, South Dakota. The team provides Call Center Services and Customer Service Outsourcing.
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PerformTel

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Hopkins, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

In Hopkins, Minnesota, PerformTel is an answering service and Customer Service Outsourcing company. Founded in 2009, the team offers Call Center Services and Customer Service Outsourcing.
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Outsource Consultants

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Corporate Training & Coaching +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

Outsource Consultants is a phone answering service established in 2013. The team focuses on Call Center Services and Back Office Outsourcing and is based in Minneapolis, Minnesota.
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SafetyCall International, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomington, MN

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

SafetyCall International, LLC is a small Back Office Outsourcing company based in Bloomington, Minnesota. Their services include Back Office Outsourcing and Call Center Services.
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Grow Your Sales Pipeline

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Eden Prairie, MN

Services provided

50% Sales Outsourcing

25% Corporate Training & Coaching

25% Recruiting

Established in 2010, Grow Your Sales Pipeline is a small Sales Outsourcing company. Their team offers Sales Outsourcing and Corporate Training & Coaching.
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CCS

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Eden Prairie, MN

Services provided

34% Call Center Services

33% Customer Service Outsourcing

33% IT Managed Services

Phone answering service CCS is located in Eden Prairie, Minnesota and. They focus on Call Center Services and IT managed services and were launched in 1972.
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Techtonic Sales

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

50% Call Center Services

20% Web Development

10% Marketing Strategy +2 services

10% Search Engine Optimization

10% Web Design

Launched in 2007, Techtonic Sales is a telephone answering service. Their team provides Call Center Services and Web Development.
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B2B Lanes

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

100% Sales Outsourcing

Sales Outsourcing company B2B Lanes provides Sales Outsourcing. They were launched in 2020.
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CRM Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Saint Paul, MN

Services provided

20% Application Testing

20% Blockchain

20% CRM Consulting and SI +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

CRM Services, a CRM consulting and SI company, was established in 2024. The midsize team focuses on CRM consulting and SI and Blockchain.
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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Burnsville, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

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Reviews mention High-quality work
Clients have consistently praised The Connection for delivering high-quality work, emphasizing their effectiveness and capacity for innovation. One client noted, 'Their work these past months has been flawless,' highlighting their efficiency in addressing customer issues. Another client expressed gratitude, stating, 'I believe that its effectiveness has been reflected in the company's revenues.' Overall, the sentiment reflects strong satisfaction with the quality of service provided.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent. I do not see anything that needs improvement.
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Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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Presto Profits RCM

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Deer River, MN

Services provided

100% Document Digitization & Management

Presto Profits RCM is a Document Digitization & Management company. They specialize in Document Digitization & Management and were established in 2021. The firm is based in Deer River, Minnesota.
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Uptime Legal

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Eden Prairie, MN

Services provided

30% Cloud Consulting & SI

30% Document Digitization & Management

30% IT Managed Services +1 service

10% Application Management & Support

Uptime Legal is an IT managed services company. Launched in 2002, their team focuses on IT managed services and cloud consulting & SI.
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A.W. Companies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edina, MN

Services provided

35% Accounting

35% Staffing

30% Call Center Services

A.W. Companies, Inc., an Accounting company, provide Accounting and Staffing. They were launched in 2017.
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speak2web

Not yet reviewed

$25,000+

$50 - $99 / hr

10 - 49

Maple Grove, MN

Services provided

38% AI Development

25% Call Center Services

25% Custom Software Development +6 services

2% BI & Big Data Consulting & SI

2% Cloud Consulting & SI

2% E-Commerce Development

2% IT Managed Services

2% Other Digital Marketing

2% Other IT Consulting and SI

Speak2web is an AI development company. The firm is in Maple Grove, Minnesota. Their services include Artificial Intelligence and Custom Software Development.
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Time Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Roseville, MN

Services provided

100% Call Center Services

Founded in 1972, Time Communications is a call center. The agency offers Call Center Services, and is midsize.
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Cooperative Response Center, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Austin, MN

Services provided

100% Call Center Services

Cooperative Response Center, Inc., an answering service, is based in Austin, Minnesota. The team specializes in Call Center Services.
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StoryTeller Media + Communications

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Minneapolis, MN

Services provided

20% Video Production

20% Web Design

10% Advertising +5 services

10% Branding

10% Content Marketing

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

StoryTeller Media + Communications, a web design company, is located in Minneapolis, Minnesota. They offer Web Design and Video Production.
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Coordinated Business Systems

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Burnsville, MN

Services provided

30% IT Managed Services

20% Other IT Consulting and SI

15% Cybersecurity +4 services

15% Document Digitization & Management

10% Cloud Consulting & SI

5% IT Strategy Consulting

5% Unified Communications Consulting & SI

Coordinated Business Systems, an IT managed services company, focus on IT managed services and other IT consulting and SI. They were founded in 1983.
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DRS Acquisitions Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Woodbury, MN

Services provided

100% Call Center Services

DRS Acquisitions Inc. Is an answering service company. Their small team is based in Woodbury, Minnesota and Sauk Centre, Minnesota. Their services include Call Center Services.
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MCM Services Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Eagan, MN

Services provided

100% Call Center Services

MCM Services Group is an answering service company. Headquartered in Eagan, Minnesota, the team offers Call Center Services.
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CallCenter.com

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hopkins, MN

Services provided

100% Call Center Services

CallCenter.com is an answering service. Founded in 2010, their team focuses on Call Center Services.
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Volkart May

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Plymouth, MN

Services provided

100% Call Center Services

In Plymouth, Minnesota, Volkart May is a phone answering service. Their services include Call Center Services.
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GlobalSync Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

70% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting +1 service

10% Transcription

GlobalSync Business Solutions, a small call center service, is headquartered in Minneapolis, Minnesota. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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DBI Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Roseville, MN

Services provided

35% Back Office Outsourcing

35% Business Consulting

30% Recruiting

DBI Consulting is a Back Office Outsourcing company. The Roseville, Minnesota-based team specializes in Back Office Outsourcing and Business Consulting.
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B2B Data Guy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

20% Business Consulting

20% Customer Service Outsourcing

20% Email Marketing +2 services

20% Marketing Strategy

20% Sales Outsourcing

Marketing Strategy company B2B Data Guy is headquartered in Minneapolis, Minnesota. They offer Marketing Strategy and Email Marketing and were established in 2014.
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ARCH Language Network

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Little Canada, MN

Services provided

50% Translation

25% Back Office Outsourcing

25% Transcription

ARCH Language Network is a Translation company. Launched in 1999, their team provides Translation and Back Office Outsourcing.
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Greetings, Neighbor!

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Lake Elmo, MN

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Greetings, Neighbor! is an answering service company. They are based in Lake Elmo, Minnesota and have midsize team. Their team specializes in Call Center Services and Customer Service Outsourcing.
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ANA Research, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fridley, MN

Services provided

75% Market Research

25% Back Office Outsourcing

Founded in 1974, ANA Research, Inc. Is a small Fridley, Minnesota-based Market Research company. Their services include Market Research and Back Office Outsourcing.
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RYNO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomington, MN

Services provided

25% Business Consulting

25% Corporate Training & Coaching

25% Direct Marketing +1 service

25% Sales Outsourcing

Established in 2007, RYNO is a small Direct Marketing company in Bloomington, Minnesota. Their team specializes in Direct Marketing and Business Consulting.
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smithcosales

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

50% BI & Big Data Consulting & SI

25% Back Office Outsourcing

25% Business Consulting

Launched in 2020, smithcosales is a small data analytics company. Their services include BI & big data consulting & SI and Business Consulting.
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Admin Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Apple Valley, MN

Services provided

40% Accounting

40% Call Center Services

10% Business Consulting +1 service

10% Transcription

Admin Solutions is an answering service company. They are in Apple Valley, Minnesota and have midsize team. Their services include Call Center Services and Accounting.
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Expert Virtual Assistants

5.0 1 review

$1,000+

$25 - $49 / hr

2 - 9

Saint Paul, MN

Services provided

100% Back Office Outsourcing

Expert Virtual Assistants offers services in organizing and preparing reports, with a strong emphasis on efficiency and responsiveness. The feedback highlights the exceptional performance of their team, particularly Beth, who is commended for her fast, helpful, and reliable service delivery.

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Allume Studios

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

25% Back Office Outsourcing

25% Corporate Photography

25% Marketing Strategy +1 service

25% Video Production

Established in 2009, Allume Studios is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Corporate Photography.
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Xilium

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Minneapolis, MN

Services provided

50% Back Office Outsourcing

50% Call Center Services

Xilium is a midsize Minneapolis, Minnesota-based telephone answering service and Back Office Outsourcing company. The team provides Call Center Services and Back Office Outsourcing.
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Bright Hat

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Minneapolis, MN

Services provided

30% BI & Big Data Consulting & SI

30% HR Consulting

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Bright Hat is a Minneapolis, Minnesota-based data analytics company. They offer BI & big data consulting & SI and HR Consulting and were launched in 2010.
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INGCO International

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

50% Translation

20% Call Center Services

20% Transcription +1 service

10% Search Engine Optimization

INGCO International is a Translation company. Their team is located in Minneapolis, Minnesota and specializes in Translation and Call Center Services.
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DWS Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

20% Business Consulting

20% Direct Marketing

20% Email Marketing +2 services

20% Market Research

20% Sales Outsourcing

DWS Associates is a Direct Marketing company headquartered in Saint Paul, Minnesota. They offer Direct Marketing and Market Research.
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South Suburban Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

85% Call Center Services

15% Customer Service Outsourcing

South Suburban Answering, a phone answering service, was founded in 1972. They provides Call Center Services and Customer Service Outsourcing.
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FRONT ROW DIGITAL

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Richfield, MN

Services provided

20% Sales Outsourcing

15% Business Consulting

15% Web Design +5 services

15% Web Development

10% Advertising

10% Digital Strategy

10% Search Engine Optimization

5% Branding

FRONT ROW DIGITAL is a Sales Outsourcing company. Located in Richfield, Minnesota, their team offers Sales Outsourcing and Web Design.
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Interpretations, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

60% Translation

20% Call Center Services

20% Transcription

Translation company Interpretations, LLC is in Minneapolis, Minnesota. Founded in 2003, the team offers Translation and Call Center Services.
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OutPerform Global Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Haven, MN

Services provided

20% Back Office Outsourcing

20% HR Outsourcing

20% Recruiting +2 services

20% Recruitment Process Outsourcing

20% Staffing

OutPerform Global Solutions is a Back Office Outsourcing company. The company is headquartered in South Haven, Minnesota. Their team specializes in Back Office Outsourcing and Staffing.
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E Virtual Services

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Minnetonka, MN

Services provided

25% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

13% HR Consulting

12% Recruiting

10% Call Center Services

10% Sales Outsourcing

E Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Vantage Impact

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Excelsior, MN

Services provided

30% Financial Consulting

20% Call Center Services

20% Commercial Financing +2 services

20% Sales Outsourcing

10% Business Consulting

Vantage Impact is a Financial Consulting company located in Tampa, Florida and Excelsior, Minnesota. They focus on Financial Consulting and Call Center Services.
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Excelsior, MN

20400 Western Road
Excelsior, MN 55331
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BPK.Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

40% Branding

40% Sales Outsourcing

10% AI Consulting +1 service

10% AI Development

BPK.Agency is a branding company launched in 2015. The firm focuses on Branding and Sales Outsourcing.
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Ainsley Shea

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

10% Branding

10% Content Writing Services

10% Digital Strategy +7 services

10% Media Planning & Buying

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Based in Saint Paul, Minnesota, Ainsley Shea is a small branding firm. Their services include Branding and Public Relations.
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