Top Call Center Services & Voice Services in Minnesota
44 Companies
List of the Top Minnesota Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves MinnesotaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read moreWas this helpful?
Industry Experience
SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+< $25 / hr1,000 - 9,999Serves MinnesotaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Helpful
Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves MinnesotaServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Collaborative
Clients consistently praise Helpware for their collaborative approach, noting a strong partnership that feels like an extension of their own teams. One client emphasized the daily communication and collaborative spirit, stating, 'I feel like we’re one team.' Another remarked on the proactive and collaborative nature of Helpware's project management, highlighting their commitment to not only meet but exceed expectations. Overall, the sentiment around collaboration is highly positive, reflecting a seamless integration into client operations.-
Staff Aug & Back Office Outsourcing for Cybersecurity Co
5.0 May 13, 2025All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative. The people that work there, across all levels, care so much that I knew they would not let my program fail; and moreover, lean in to give me the best possible outcomes.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr1,000 - 9,999Serves MinnesotaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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AspireSix
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$5,000+$150 - $199 / hr10 - 49New Brighton, MNServices provided
10% Call Center Services15% Business Consulting15% Fractional CMO Services +6 services10% Branding10% Demand Generation Marketing10% Digital Strategy10% Market Research10% Marketing Strategy10% Sales OutsourcingSee all 3 projectsAspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for AspireSix highlights their effective project management and strong communication, with clients praising their ability to meet timelines and adapt to needs. A CEO noted their impressive breadth of services and successful lead generation outcomes, emphasizing the company's good cultural fit and value for cost. Overall sentiment is highly positive, with no major areas for improvement identified, indicating strong client satisfaction.Was this helpful?
Industry Experience
AspireSix has demonstrated expertise primarily in the Information Technology sector, providing services like managed IT, cybersecurity, and marketing strategies. Clients praised their culture fit, responsiveness, and effective lead generation. Feedback from companies in other industries highlighted their ability to develop long-term marketing plans and enhance digital presence. Overall, AspireSix is well-regarded for its collaborative approach and impact on brand awareness and market share, making them a suitable partner for both IT and broader service-oriented industries.
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Information technology IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchAspireSix is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed10 - 49Saint Paul, MN
Services provided
20% Call Center Services60% Translation20% Language InterpretationSee all 3 projectsDialog One is a translation and interpretation service company, specializing in providing language solutions for educational institutions and non-profit organizations. The overall feedback from their reviews is overwhelmingly positive, with 100% of reviewers praising their responsiveness, quality of service, and the integrity of the company. The company is noted for its efficient communication and the personal involvement of its leadership, particularly Roberto, in ensuring client satisfaction and project success.
Reviews mention Understands their clients' needs
Clients express a strong sentiment that Dialog One thoroughly understands their needs, as evidenced by their collaborative approach and attention to detail. One client noted, 'It feels like we’ve been working together for 10 years,' highlighting the seamless communication and comprehension of project requirements. Additionally, the client's appreciation for the team's integrity and willingness to ensure accuracy further underscores Dialog One's commitment to client satisfaction and effective service delivery.-
Translation Services for Music Education Nonprofit
5.0 Sep 1, 2020They picked up on exactly what we were interested in doing. We provided a copy of what they needed to do, and we were in consultation with Frank and Roberto about what we needed, and they completely understood our needs. On top of that, as a bonus, they were just the nicest people to work with.
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Industry Experience
Dialog One has received positive feedback for its interpretation and translation services primarily within the Education and Nonprofit industries. In Education, clients praised their responsiveness and ability to facilitate communication with diverse families, highlighting their tools' effectiveness for home visits and real-time interpretation. Nonprofit clients valued their integrity and collaborative approach, noting how translated materials enhanced outreach to diverse communities. Overall, Dialog One is recognized for its expertise and strong impact in supporting multilingual communication, making them a suitable partner for clients in these sectors.
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Education NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Dialog One for their cost-effectiveness and high value for money. For instance, one school district reported an annual investment of at least $100,000, noting that their services are as affordable as competitors while delivering superior quality. Another client, who spent around $540, praised the seamless collaboration and integrity of the team. Overall, the sentiment reflects satisfaction with the pricing structure and the quality of interpretation services provided.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves MinnesotaServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients consistently noted that tasks were completed on time, with one client stating, "Tasks are completed on time and any issues resolved quickly." Another client emphasized their "timely and professional" handling of inquiries. Additionally, project management was described as satisfactory, with all deadlines met and communication being prompt. This reflects HelpSquad's commitment to responsive and timely service delivery.-
Customer Service Outsourcing for Medical Company
5.0 Aug 1, 2024HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co
5.0 Feb 22, 2024HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company
5.0 Feb 14, 2024Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company
5.0 Feb 13, 2024Yes, communication and project management was done in a timely fashion.
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Call Center Services for Property Management Company
5.0 Dec 10, 2025Tasks are completed on time and any issues resolved quickly. Team takes feedback with urgency and care.
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8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves MinnesotaServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Team players
Clients consistently highlight the team-oriented approach of Six Eleven Global Services, noting their commitment to collaboration and support. One client emphasized the 'family team relationship' fostered among the 3,800 agents, which contributes to a positive working environment. Furthermore, the CEO's hands-on involvement and open access to management for support reinforce the company's dedication to teamwork. Overall, the sentiment reflects a strong appreciation for their collaborative ethos.-
Call Center Services for Call Center Outsourcing Firm
4.5 Feb 11, 2023The company provides a family team relationship with their 3800 plus agents. Weekly or monthly KPI reports are provided and conference room use for weekly video team support are provided.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves MinnesotaServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 64 projectsA-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.
Reviews mention Great team
The feedback regarding A-SALES AB consistently highlights their exceptional team. Clients noted 'fantastic communication' and described the team as a 'well-oiled machine' that met all deadlines. One client emphasized the 'great culture fit' and alignment of company values, while another praised the quality of contacts provided, which reduced their workload significantly. Overall, the sentiment reflects strong satisfaction with the team's professionalism and effectiveness.-
Email Marketing, Sales Outsourcing & Call Center for Marketing Company
5.0 Mar 13, 2025I feel like they are actually in our in-house team, they feel like our team. It doesn't feel like we're just working with an agency.
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Industry Experience
A-SALES AB has garnered positive feedback across various industries including business services, advertising and marketing, healthcare, and information technology. Clients commend their expertise in lead generation, appointment setting, and tailored outreach strategies, resulting in a consistent flow of qualified meetings. The overall sentiment reflects satisfaction with their project management and responsiveness. Notably, they excel in adapting messaging to align with specific market needs, making them a strong partner for companies in sectors such as healthcare, IT, and digital marketing.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Rockford, MN
Services provided
60% Call Center Services30% Customer Service Outsourcing10% Back Office OutsourcingLaunched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr10 - 49Eden Prairie, MN
Services provided
50% Sales Outsourcing25% Corporate Training & Coaching25% RecruitingEstablished in 2010, Grow Your Sales Pipeline is a small Sales Outsourcing company. Their team offers Sales Outsourcing and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
100% Sales OutsourcingSales Outsourcing company B2B Lanes provides Sales Outsourcing. They were launched in 2020.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
50% Call Center Services20% Web Development10% Marketing Strategy +2 services10% Search Engine Optimization10% Web DesignLaunched in 2007, Techtonic Sales is a telephone answering service. Their team provides Call Center Services and Web Development.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
20% Call Center Services20% Back Office Outsourcing20% Corporate Training & Coaching +2 services20% Customer Service Outsourcing20% Sales OutsourcingOutsource Consultants is a phone answering service established in 2013. The team focuses on Call Center Services and Back Office Outsourcing and is based in Minneapolis, Minnesota.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves MinnesotaServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
2 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Assistring LLC highlight their exceptional operational efficiency and customer service capabilities. A Director from Media Markt praised their seamless multichannel support and improved sales performance, while the Marketing Director at Royal Nawaab noted a significant reduction in call drop rates from 40% to under 3%. Both clients emphasized Assistring's strong communication and commitment to meeting needs, underscoring their reliability as a strategic partner.Was this helpful?
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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Undisclosed$25 - $49 / hr50 - 249Minneapolis, MN
Services provided
35% Call Center Services35% Back Office Outsourcing30% Customer Service OutsourcingEdge Nova is a call center. The agency is located in Minneapolis, Minnesota. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Edina, MN
Services provided
30% Call Center Services35% Accounting35% StaffingA.W. Companies, Inc., an Accounting company, provide Accounting and Staffing. They were launched in 2017.
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$25,000+$50 - $99 / hr10 - 49Maple Grove, MN
Services provided
25% Call Center Services38% AI Development25% Custom Software Development +6 services2% BI & Big Data Consulting & SI2% Cloud Consulting & SI2% E-Commerce Development2% IT Managed Services2% Other Digital Marketing2% Other IT Consulting and SISpeak2web is an AI development company. The firm is in Maple Grove, Minnesota. Their services include Artificial Intelligence and Custom Software Development.
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$1,000+< $25 / hr10 - 49Woodbury, MN
Services provided
100% Call Center ServicesDRS Acquisitions Inc. Is an answering service company. Their small team is based in Woodbury, Minnesota and Sauk Centre, Minnesota. Their services include Call Center Services.
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$1,000+$25 - $49 / hr250 - 999Bloomington, MN
Services provided
65% Call Center Services35% Customer Service OutsourcingCustomer Elation, a midsize phone answering service, is located in Bloomington, Minnesota and Sioux Falls, South Dakota. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Hopkins, MN
Services provided
50% Call Center Services50% Customer Service OutsourcingIn Hopkins, Minnesota, PerformTel is an answering service and Customer Service Outsourcing company. Founded in 2009, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Eagan, MN
Services provided
100% Call Center ServicesMCM Services Group is an answering service company. Headquartered in Eagan, Minnesota, the team offers Call Center Services.
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UndisclosedUndisclosed50 - 249Roseville, MN
Services provided
100% Call Center ServicesFounded in 1972, Time Communications is a call center. The agency offers Call Center Services, and is midsize.
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UndisclosedUndisclosed50 - 249Austin, MN
Services provided
100% Call Center ServicesCooperative Response Center, Inc., an answering service, is based in Austin, Minnesota. The team specializes in Call Center Services.
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UndisclosedUndisclosed10 - 49Hopkins, MN
Services provided
100% Call Center ServicesCallCenter.com is an answering service. Founded in 2010, their team focuses on Call Center Services.
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UndisclosedUndisclosed10 - 49Plymouth, MN
Services provided
100% Call Center ServicesIn Plymouth, Minnesota, Volkart May is a phone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
70% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting +1 service10% TranscriptionGlobalSync Business Solutions, a small call center service, is headquartered in Minneapolis, Minnesota. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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$5,000+$100 - $149 / hr10 - 49Minneapolis, MN
Services provided
20% Video Production20% Web Design10% Advertising +5 services10% Branding10% Content Marketing10% Digital Strategy10% Sales Outsourcing10% Search Engine OptimizationStoryTeller Media + Communications, a web design company, is located in Minneapolis, Minnesota. They offer Web Design and Video Production.
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$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 2 projectsThe Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.
Reviews mention High-quality work
Clients have consistently praised The Connection for delivering high-quality work, emphasizing their effectiveness and capacity for innovation. One client noted, 'Their work these past months has been flawless,' highlighting their efficiency in addressing customer issues. Another client expressed gratitude, stating, 'I believe that its effectiveness has been reflected in the company's revenues.' Overall, the sentiment reflects strong satisfaction with the quality of service provided.-
Answering Services & Customer Inquiry Support for Products Firm
4.0 Aug 11, 2017Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent. I do not see anything that needs improvement.
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1 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Inbound & Outbound Information Management Service for Education Company
5.0 — Read moreWas this helpful?
Industry Experience
The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.Was this helpful?
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UndisclosedUndisclosed50 - 249Saint Paul, MN
Services provided
20% Application Testing20% Blockchain20% CRM Consulting and SI +2 services20% Customer Service Outsourcing20% Sales OutsourcingCRM Services, a CRM consulting and SI company, was established in 2024. The midsize team focuses on CRM consulting and SI and Blockchain.
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Services provided
34% Call Center Services33% Customer Service Outsourcing33% IT Managed ServicesPhone answering service CCS is located in Eden Prairie, Minnesota and. They focus on Call Center Services and IT managed services and were launched in 1972.
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UndisclosedUndisclosed10 - 49Bloomington, MN
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSafetyCall International, LLC is a small Back Office Outsourcing company based in Bloomington, Minnesota. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Bloomington, MN
Services provided
25% Business Consulting25% Corporate Training & Coaching25% Direct Marketing +1 service25% Sales OutsourcingEstablished in 2007, RYNO is a small Direct Marketing company in Bloomington, Minnesota. Their team specializes in Direct Marketing and Business Consulting.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
20% Call Center Services50% Translation20% Transcription +1 service10% Search Engine OptimizationINGCO International is a Translation company. Their team is located in Minneapolis, Minnesota and specializes in Translation and Call Center Services.
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UndisclosedUndisclosed10 - 49Saint Paul, MN
Services provided
20% Business Consulting20% Direct Marketing20% Email Marketing +2 services20% Market Research20% Sales OutsourcingDWS Associates is a Direct Marketing company headquartered in Saint Paul, Minnesota. They offer Direct Marketing and Market Research.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
85% Call Center Services15% Customer Service OutsourcingSouth Suburban Answering, a phone answering service, was founded in 1972. They provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Apple Valley, MN
Services provided
40% Call Center Services40% Accounting10% Business Consulting +1 service10% TranscriptionAdmin Solutions is an answering service company. They are in Apple Valley, Minnesota and have midsize team. Their services include Call Center Services and Accounting.
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$1,000+$25 - $49 / hr50 - 249Lake Elmo, MN
Services provided
75% Call Center Services25% Customer Service OutsourcingGreetings, Neighbor! is an answering service company. They are based in Lake Elmo, Minnesota and have midsize team. Their team specializes in Call Center Services and Customer Service Outsourcing.
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$5,000+$100 - $149 / hr2 - 9Richfield, MN
Services provided
20% Sales Outsourcing15% Business Consulting15% Web Design +5 services15% Web Development10% Advertising10% Digital Strategy10% Search Engine Optimization5% BrandingFRONT ROW DIGITAL is a Sales Outsourcing company. Located in Richfield, Minnesota, their team offers Sales Outsourcing and Web Design.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
20% Call Center Services60% Translation20% TranscriptionTranslation company Interpretations, LLC is in Minneapolis, Minnesota. Founded in 2003, the team offers Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
20% Business Consulting20% Customer Service Outsourcing20% Email Marketing +2 services20% Marketing Strategy20% Sales OutsourcingMarketing Strategy company B2B Data Guy is headquartered in Minneapolis, Minnesota. They offer Marketing Strategy and Email Marketing and were established in 2014.
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UndisclosedUndisclosed2 - 9Excelsior, MN
Services provided
20% Call Center Services30% Financial Consulting20% Commercial Financing +2 services20% Sales Outsourcing10% Business ConsultingVantage Impact is a Financial Consulting company located in Tampa, Florida and Excelsior, Minnesota. They focus on Financial Consulting and Call Center Services.
Read moreSee All Locations (2)Excelsior, MN
20400 Western Road
Excelsior, MN 553311
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$1,000+$25 - $49 / hr50 - 249Minneapolis, MN
Services provided
50% Call Center Services50% Back Office OutsourcingXilium is a midsize Minneapolis, Minnesota-based telephone answering service and Back Office Outsourcing company. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
40% Branding40% Sales Outsourcing10% AI Consulting +1 service10% AI DevelopmentBPK.Agency is a branding company launched in 2015. The firm focuses on Branding and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Saint Paul, MN
Services provided
10% Branding10% Content Writing Services10% Digital Strategy +7 services10% Media Planning & Buying10% Public Relations10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DevelopmentBased in Saint Paul, Minnesota, Ainsley Shea is a small branding firm. Their services include Branding and Public Relations.
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UndisclosedUndisclosed2 - 9Roseville, MN
Services provided
20% Branding20% Content Marketing10% Content Writing Services +5 services10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Video Marketing10% Web DesignThe Writer's Ink , a branding agency, is based in Roseville, Minnesota. Their services include Branding and Content Marketing.
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UndisclosedUndisclosed2 - 9Woodbury, MN
Services provided
10% Content Marketing10% Conversion Optimization10% E-Commerce Development +7 services10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Video Production10% Web DevelopmentEstablished in 2011, Queen Bee Media, LLC is a small social media marketing agency located in Woodbury, Minnesota. Their team specializes in Social Media Marketing and Content Marketing.
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$5,000+< $25 / hr50 - 249Minnetonka, MN
Services provided
10% Call Center Services25% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +4 services15% Customer Service Outsourcing13% HR Consulting12% Recruiting10% Sales OutsourcingE Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
30% Call Center Services50% Translation20% TranscriptionGlobal Translation and Interpreter, LLC is a Translation company. Launched in 2006, the team offers Translation and Call Center Services. The firm is located in Minneapolis, Minnesota.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
20% Call Center Services60% Translation20% TranscriptionIntránsol is a Translation company founded in 1989. Their team focuses on Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9Baxter, MN
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Web Design +4 services10% Custom Software Development10% Email Marketing10% Graphic Design10% Pay Per ClickLaunched in 2007, Mixture Web is a SEO company. Located in Baxter, Minnesota, the team offers Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Eagan, MN
Services provided
20% Generative AI20% Social Media Marketing10% E-Commerce Development +5 services10% Mobile App Development10% Robotics Process Automation10% Sales Outsourcing10% Search Engine Optimization10% Web Development99 Technologies is a social media marketing company. The firm is headquartered in Eagan, Minnesota and Rawalpindi, Pakistan. Their team provides Social Media Marketing and Generative AI.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 1 Minnesota Call Center Companies & Voice Services
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UndisclosedUndisclosed10 - 49Saint Paul, MN
Ability to deliver
24.5/40.016.2/20 Reviews3.1/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr250 - 999Rockford, MN
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+$150 - $199 / hr10 - 49Eden Prairie, MN
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
Undisclosed$25 - $49 / hr50 - 249Minneapolis, MN
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed10 - 49Edina, MN
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$25,000+$50 - $99 / hr10 - 49Maple Grove, MN
Ability to deliver
6.1/40.00/20 Reviews1.2/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr10 - 49Woodbury, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr250 - 999Bloomington, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Call Center Services35% Other -
$1,000+$25 - $49 / hr50 - 249Hopkins, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr10 - 49Eagan, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Roseville, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Austin, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Hopkins, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services
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