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Top Call Center Services & Voice Services in Minnesota

Ratings Updated: March 16, 2026

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Featured

What are Featured Providers?
SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Minnesota

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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Reviews mention Creative
Clients have expressed high satisfaction with SalesRoads' creative approach to lead generation and qualification. One client highlighted their ability to develop targeted lead lists from multiple sources, demonstrating a commitment to understanding client needs. Another noted their flexibility and responsiveness, praising the collaborative efforts to enhance program effectiveness. Overall, the sentiment reflects a strong appreciation for their innovative strategies and dedication to achieving client goals.

Sales Outsourcing for SaaS Provider

5.0 Oct 17, 2023

They really care about driving results. Your goals are their goals, and they will work to drive those results through a creative approach but also by finding amazing talent to prospect for your organization. They work hard to develop very targeted lead lists drawing from multiple sources to make sure that they are prospecting into the right people at the right organizations at the right time.
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Lead Generation for Small Business Loans Company

5.0 Jul 19, 2019

They were responsive to feedback from us, our market, and the leads they were calling. They were very collaborative, constructive, and creative in helping to design ways to make the program more effective.
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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United States (61) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Minnesota

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Minnesota

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Innovative
Clients have expressed a strong sentiment of innovation regarding Helpware, noting their adeptness at implementing cutting-edge solutions. One client highlighted how Helpware transitioned their operations from a paper-based system to a digital call center capable of handling over 250 calls daily. Their proactive approach in providing valuable suggestions and continuously seeking improvements underscores their commitment to innovation, making them a valuable partner in enhancing operational efficiency.

Inbound, Outbound, & Back Office for Pain Management Practice

5.0 Oct 18, 2018

The team is very technically savvy, always looking for ways to leverage cutting-edge trends and solutions. Their team members regularly attend conferences to expand their portfolio of skills and capabilities. They consistently offer valuable suggestions and recommendations, which speaks to their impeccable customer service.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Minnesota

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Select VoiceCom for their exceptional organization and communication, noting responses within 24 hours and a willingness to adapt to client needs. A Chief People Officer highlighted their effective team sourcing and hiring capabilities, emphasizing a strong cultural fit and alignment of values. Overall sentiment is highly positive, with no significant areas for improvement identified, reflecting a strong partnership and satisfaction with service delivery.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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AspireSix

5.0 3 reviews

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Verified

$5,000+

$150 - $199 / hr

10 - 49

New Brighton, MN

Services provided

10% Call Center Services

15% Business Consulting

15% Fractional CMO Services +6 services

10% Branding

10% Demand Generation Marketing

10% Digital Strategy

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

AspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients commend AspireSix for their effective project management and ability to meet timelines, particularly noting their success in revamping branding and generating leads. One CEO highlighted their impressive range of services and strong culture fit, while also appreciating the value provided for the cost. Overall, sentiment is highly positive, with clients expressing satisfaction and no significant areas for improvement identified.
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Industry Experience

AspireSix has demonstrated expertise primarily in the Information Technology sector, providing services like managed IT, cybersecurity, and marketing strategies. Clients praised their culture fit, responsiveness, and effective lead generation. Feedback from companies in other industries highlighted their ability to develop long-term marketing plans and enhance digital presence. Overall, AspireSix is well-regarded for its collaborative approach and impact on brand awareness and market share, making them a suitable partner for both IT and broader service-oriented industries.
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Information technology IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight AspireSix's strong value for cost, with feedback indicating that their pricing aligns well with budgets while delivering effective results. One client noted the company's 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality service provided.
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Concord, California (1) Honolulu, Hawaii (1) Maynard, Minnesota (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Dialog One

5.0 3 reviews

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

20% Call Center Services

60% Translation

20% Language Interpretation

Dialog One is a translation and interpretation service company, specializing in providing language solutions for educational institutions and non-profit organizations. The overall feedback from their reviews is overwhelmingly positive, with 100% of reviewers praising their responsiveness, quality of service, and the integrity of the company. The company is noted for its efficient communication and the personal involvement of its leadership, particularly Roberto, in ensuring client satisfaction and project success.

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Reviews mention Receptive
Clients have expressed high satisfaction with Dialog One's receptive communication and responsiveness. One client highlighted the ease of contact, stating that they received immediate assistance within 30 seconds to a minute when needed. The principal of a school praised Roberto, the CEO, for his impressive commitment to service and ongoing communication to enhance their collaboration. Overall, feedback indicates a strong, positive relationship, with no reported issues from staff, reinforcing Dialog One's reputation for effective customer engagement.

On-Demand Translation & Interpretation Services for School

5.0 Dec 1, 2020

With the pandemic happening this year, we had to adapt to a virtual environment. So far, we’ve had such a positive relationship with Roberto and Dialog One. I asked for feedback from my staff, and there was not a single person who had an issue working with them. From a communication standpoint, Roberto and I would always get in touch and talk about how to further improve the service for us. What is the future? How can we expand and make it even better?
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Industry Experience

Dialog One has received positive feedback for its interpretation and translation services primarily within the Education and Nonprofit industries. In Education, clients praised their responsiveness and ability to facilitate communication with diverse families, highlighting their tools' effectiveness for home visits and real-time interpretation. Nonprofit clients valued their integrity and collaborative approach, noting how translated materials enhanced outreach to diverse communities. Overall, Dialog One is recognized for its expertise and strong impact in supporting multilingual communication, making them a suitable partner for clients in these sectors.
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Education Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Dialog One for their cost-effectiveness and high value for money. For instance, one school district reported an annual investment of at least $100,000, noting that their services are as affordable as competitors while delivering superior quality. Another client, who spent around $540, praised the seamless collaboration and integrity of the team. Overall, the sentiment reflects satisfaction with the pricing structure and the quality of interpretation services provided.
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Apple Valley, Minnesota (1) Burnsville, Minnesota (1) Saint Paul, Minnesota (1)

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Minnesota

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Communicative
Clients consistently praise HelpSquad for their exceptional communication skills. One client highlighted the promptness and attention to detail displayed by the entire team, from sales to account management. They noted that tasks are completed on time and issues are resolved swiftly, reflecting the team's responsiveness to feedback. Overall, the sentiment regarding communication is overwhelmingly positive, emphasizing HelpSquad's commitment to effective client interactions.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, highlighting their exceptional communication and responsiveness. A client noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. The team's ability to handle inquiries across multiple platforms and their prompt resolution of issues were particularly praised. Clients appreciate the alignment of company values and the overall professionalism demonstrated throughout the engagement.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
Read 8 Reviews

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Minnesota

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Minnesota

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Rockford, MN

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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Grow Your Sales Pipeline

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Eden Prairie, MN

Services provided

50% Sales Outsourcing

25% Corporate Training & Coaching

25% Recruiting

Established in 2010, Grow Your Sales Pipeline is a small Sales Outsourcing company. Their team offers Sales Outsourcing and Corporate Training & Coaching.
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B2B Lanes

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

100% Sales Outsourcing

Sales Outsourcing company B2B Lanes provides Sales Outsourcing. They were launched in 2020.
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Techtonic Sales

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

50% Call Center Services

20% Web Development

10% Marketing Strategy +2 services

10% Search Engine Optimization

10% Web Design

Launched in 2007, Techtonic Sales is a telephone answering service. Their team provides Call Center Services and Web Development.
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Outsource Consultants

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Corporate Training & Coaching +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

Outsource Consultants is a phone answering service established in 2013. The team focuses on Call Center Services and Back Office Outsourcing and is based in Minneapolis, Minnesota.
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Featured

What are Featured Providers?
Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Minnesota

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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Reviews mention Flexible
Clients have consistently praised Assistring LLC for their flexibility and adaptability in managing projects. Notably, one client highlighted their ability to 'co-create and optimize processes,' which significantly enhanced operational efficiency. The seamless handling of multichannel support and dynamic volume management further underscores their responsiveness to client needs. Overall, the sentiment regarding flexibility is overwhelmingly positive, establishing Assistring LLC as a reliable strategic partner.

Call Center Services for Consumer Electronics Retailer

5.0 Feb 20, 2026

Their multichannel operational scope, sales results, and consistency over several years were unmatched. Their flexibility and ability to co create and optimize processes make them a reliable strategic partner. Service delivery is strong. Their proactive collaboration in co developing processes helped streamline our operations.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Assistring LLC for their operational excellence and effective multichannel support. A notable review highlighted their ability to handle tens of thousands of inbound calls monthly while improving sales performance compared to previous vendors. Clients appreciate their flexibility, consistent performance, and alignment with company values. Overall, sentiment is highly positive, with emphasis on their reliability as a strategic partner and effective process optimization.
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Average Project Cost Breakdown

$10,000 to $49,000 (11)

What Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.
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United States (6) England (4) Poland (1)

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Edge Nova

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Minneapolis, MN

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Customer Service Outsourcing

Edge Nova is a call center. The agency is located in Minneapolis, Minnesota. Their services include Call Center Services and Back Office Outsourcing.
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A.W. Companies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edina, MN

Services provided

30% Call Center Services

35% Accounting

35% Staffing

A.W. Companies, Inc., an Accounting company, provide Accounting and Staffing. They were launched in 2017.
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speak2web

Not yet reviewed

$25,000+

$50 - $99 / hr

10 - 49

Maple Grove, MN

Services provided

25% Call Center Services

38% AI Development

25% Custom Software Development +6 services

2% BI & Big Data Consulting & SI

2% Cloud Consulting & SI

2% E-Commerce Development

2% IT Managed Services

2% Other Digital Marketing

2% Other IT Consulting and SI

Speak2web is an AI development company. The firm is in Maple Grove, Minnesota. Their services include Artificial Intelligence and Custom Software Development.
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DRS Acquisitions Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Woodbury, MN

Services provided

100% Call Center Services

DRS Acquisitions Inc. Is an answering service company. Their small team is based in Woodbury, Minnesota and Sauk Centre, Minnesota. Their services include Call Center Services.
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Customer Elation

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Bloomington, MN

Services provided

65% Call Center Services

35% Customer Service Outsourcing

Customer Elation, a midsize phone answering service, is located in Bloomington, Minnesota and Sioux Falls, South Dakota. The team provides Call Center Services and Customer Service Outsourcing.
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PerformTel

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Hopkins, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

In Hopkins, Minnesota, PerformTel is an answering service and Customer Service Outsourcing company. Founded in 2009, the team offers Call Center Services and Customer Service Outsourcing.
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MCM Services Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Eagan, MN

Services provided

100% Call Center Services

MCM Services Group is an answering service company. Headquartered in Eagan, Minnesota, the team offers Call Center Services.
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Time Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Roseville, MN

Services provided

100% Call Center Services

Founded in 1972, Time Communications is a call center. The agency offers Call Center Services, and is midsize.
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Cooperative Response Center, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Austin, MN

Services provided

100% Call Center Services

Cooperative Response Center, Inc., an answering service, is based in Austin, Minnesota. The team specializes in Call Center Services.
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CallCenter.com

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hopkins, MN

Services provided

100% Call Center Services

CallCenter.com is an answering service. Founded in 2010, their team focuses on Call Center Services.
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Volkart May

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Plymouth, MN

Services provided

100% Call Center Services

In Plymouth, Minnesota, Volkart May is a phone answering service. Their services include Call Center Services.
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GlobalSync Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

70% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting +1 service

10% Transcription

GlobalSync Business Solutions, a small call center service, is headquartered in Minneapolis, Minnesota. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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StoryTeller Media + Communications

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Minneapolis, MN

Services provided

20% Video Production

20% Web Design

10% Advertising +5 services

10% Branding

10% Content Marketing

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

StoryTeller Media + Communications, a web design company, is located in Minneapolis, Minnesota. They offer Web Design and Video Production.
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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Burnsville, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.

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Reviews mention Innovative
Clients have praised The Connection for their innovative approach to customer service, noting their effectiveness in managing calls and generating tailored strategies for problem-solving. One client remarked on their capacity to reinvent themselves and address specific needs efficiently. Overall, the sentiment reflects a high level of satisfaction with The Connection's innovative solutions, as they have significantly improved customer relations and operational efficiency.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Its effectiveness, its capacity to reinvent itself, and its capacity to produce before any need.
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1 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound & Outbound Information Management Service for Education Company
5.0 — Read more
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Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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CRM Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Saint Paul, MN

Services provided

20% Application Testing

20% Blockchain

20% CRM Consulting and SI +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

CRM Services, a CRM consulting and SI company, was established in 2024. The midsize team focuses on CRM consulting and SI and Blockchain.
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CCS

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Eden Prairie, MN

Services provided

34% Call Center Services

33% Customer Service Outsourcing

33% IT Managed Services

Phone answering service CCS is located in Eden Prairie, Minnesota and. They focus on Call Center Services and IT managed services and were launched in 1972.
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SafetyCall International, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomington, MN

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

SafetyCall International, LLC is a small Back Office Outsourcing company based in Bloomington, Minnesota. Their services include Back Office Outsourcing and Call Center Services.
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RYNO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomington, MN

Services provided

25% Business Consulting

25% Corporate Training & Coaching

25% Direct Marketing +1 service

25% Sales Outsourcing

Established in 2007, RYNO is a small Direct Marketing company in Bloomington, Minnesota. Their team specializes in Direct Marketing and Business Consulting.
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INGCO International

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

20% Call Center Services

50% Translation

20% Transcription +1 service

10% Search Engine Optimization

INGCO International is a Translation company. Their team is located in Minneapolis, Minnesota and specializes in Translation and Call Center Services.
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DWS Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

20% Business Consulting

20% Direct Marketing

20% Email Marketing +2 services

20% Market Research

20% Sales Outsourcing

DWS Associates is a Direct Marketing company headquartered in Saint Paul, Minnesota. They offer Direct Marketing and Market Research.
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South Suburban Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

85% Call Center Services

15% Customer Service Outsourcing

South Suburban Answering, a phone answering service, was founded in 1972. They provides Call Center Services and Customer Service Outsourcing.
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Admin Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Apple Valley, MN

Services provided

40% Call Center Services

40% Accounting

10% Business Consulting +1 service

10% Transcription

Admin Solutions is an answering service company. They are in Apple Valley, Minnesota and have midsize team. Their services include Call Center Services and Accounting.
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Greetings, Neighbor!

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Lake Elmo, MN

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Greetings, Neighbor! is an answering service company. They are based in Lake Elmo, Minnesota and have midsize team. Their team specializes in Call Center Services and Customer Service Outsourcing.
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FRONT ROW DIGITAL

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Richfield, MN

Services provided

20% Sales Outsourcing

15% Business Consulting

15% Web Design +5 services

15% Web Development

10% Advertising

10% Digital Strategy

10% Search Engine Optimization

5% Branding

FRONT ROW DIGITAL is a Sales Outsourcing company. Located in Richfield, Minnesota, their team offers Sales Outsourcing and Web Design.
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Interpretations, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

20% Call Center Services

60% Translation

20% Transcription

Translation company Interpretations, LLC is in Minneapolis, Minnesota. Founded in 2003, the team offers Translation and Call Center Services.
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B2B Data Guy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

20% Business Consulting

20% Customer Service Outsourcing

20% Email Marketing +2 services

20% Marketing Strategy

20% Sales Outsourcing

Marketing Strategy company B2B Data Guy is headquartered in Minneapolis, Minnesota. They offer Marketing Strategy and Email Marketing and were established in 2014.
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Vantage Impact

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Excelsior, MN

Services provided

20% Call Center Services

30% Financial Consulting

20% Commercial Financing +2 services

20% Sales Outsourcing

10% Business Consulting

Vantage Impact is a Financial Consulting company located in Tampa, Florida and Excelsior, Minnesota. They focus on Financial Consulting and Call Center Services.
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Xilium

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Minneapolis, MN

Services provided

50% Call Center Services

50% Back Office Outsourcing

Xilium is a midsize Minneapolis, Minnesota-based telephone answering service and Back Office Outsourcing company. The team provides Call Center Services and Back Office Outsourcing.
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BPK.Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

40% Branding

40% Sales Outsourcing

10% AI Consulting +1 service

10% AI Development

BPK.Agency is a branding company launched in 2015. The firm focuses on Branding and Sales Outsourcing.
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Ainsley Shea

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

10% Branding

10% Content Writing Services

10% Digital Strategy +7 services

10% Media Planning & Buying

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Based in Saint Paul, Minnesota, Ainsley Shea is a small branding firm. Their services include Branding and Public Relations.
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The Writer's Ink

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Roseville, MN

Services provided

20% Branding

20% Content Marketing

10% Content Writing Services +5 services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Video Marketing

10% Web Design

The Writer's Ink , a branding agency, is based in Roseville, Minnesota. Their services include Branding and Content Marketing.
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Queen Bee Media, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Woodbury, MN

Services provided

10% Content Marketing

10% Conversion Optimization

10% E-Commerce Development +7 services

10% Email Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Video Production

10% Web Development

Established in 2011, Queen Bee Media, LLC is a small social media marketing agency located in Woodbury, Minnesota. Their team specializes in Social Media Marketing and Content Marketing.
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E Virtual Services

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Minnetonka, MN

Services provided

10% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing +4 services

15% Customer Service Outsourcing

13% HR Consulting

12% Recruiting

10% Sales Outsourcing

E Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Global Translation and Interpreter, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

30% Call Center Services

50% Translation

20% Transcription

Global Translation and Interpreter, LLC is a Translation company. Launched in 2006, the team offers Translation and Call Center Services. The firm is located in Minneapolis, Minnesota.
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intránsol

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

20% Call Center Services

60% Translation

20% Transcription

Intránsol is a Translation company founded in 1989. Their team focuses on Translation and Call Center Services.
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Mixture Web

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baxter, MN

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Web Design +4 services

10% Custom Software Development

10% Email Marketing

10% Graphic Design

10% Pay Per Click

Launched in 2007, Mixture Web is a SEO company. Located in Baxter, Minnesota, the team offers Search Engine Optimization and Web Design.
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99 Technologies

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Eagan, MN

Services provided

20% Generative AI

20% Social Media Marketing

10% E-Commerce Development +5 services

10% Mobile App Development

10% Robotics Process Automation

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Development

99 Technologies is a social media marketing company. The firm is headquartered in Eagan, Minnesota and Rawalpindi, Pakistan. Their team provides Social Media Marketing and Generative AI.
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Top Call Center Services & Voice Services in Minnesota

List of the Top Minnesota Call Center Companies & Voice Services

Reviews mention Creative

Sales Outsourcing for SaaS Provider

Lead Generation for Small Business Loans Company

Industry Experience

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What Clients Have Said

Back Office Outsourcing for E-Commerce Co

Industry Experience

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What Clients Have Said

Reviews mention Innovative

Inbound, Outbound, & Back Office for Pain Management Practice

Call Center Services for Digital Government Partner

Helpware CX is very responsive

Reviewed 1 time in the past 6 months

Call Center Services for Third-Party Management Company

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Select VoiceCom is very responsive

Reviewed 1 time in the past 6 months

Industry Experience

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What Clients Have Said

Reviews mention Receptive

On-Demand Translation & Interpretation Services for School

Industry Experience

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Reviews mention Communicative

Conversion Optimization for Digital Marketing Agency

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Reviewed 1 time in the past 6 months

Call Center Services for Property Management Company

HelpSquad is very responsive

Industry Experience

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What Clients Have Said

six eleven global services is very responsive

Sales, Email Mktg & Call Center Services for BPO Company

Industry Experience

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Reviews mention Flexible

Call Center Services for Consumer Electronics Retailer

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

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Reviews mention Innovative

Answering Services & Customer Inquiry Support for Products Firm

Inbound & Outbound Information Management Service for Education Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

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