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Top Call Center Services & Voice Services in Minnesota

Ratings Updated: August 4, 2026

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Featured

What are Featured Providers?

ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Minnesota

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.

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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.
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Industry Experience

ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Consumer products & services Medical Hospitality & leisure Retail

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
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Austin, Texas (1) Dallas, Texas (1) Shiner, United States (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Minnesota

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Collaborative
Clients have praised Hugo Inc. for their collaborative approach, emphasizing effective communication and accessibility through various channels like Slack and email. One client noted that the team was 'incredibly easy and fun to work with,' fostering a productive atmosphere. This sentiment reflects a strong partnership where Hugo's responsiveness and adaptability contributed significantly to project success, creating a sense of shared purpose and dedication to client objectives.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Minnesota

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Great team
Helpware CX has consistently received positive feedback regarding their team, noted for their impressive communication and collaborative spirit. Clients highlighted the team's dedication, flexibility, and ability to exceed performance expectations. One client emphasized their clear communication and documentation practices, while another praised their empathy and commitment to customer satisfaction. Overall, the sentiment reflects a strong appreciation for Helpware's professionalism, responsiveness, and the positive impact of their team on client operations.

Customer Service via Chat

5.0 Feb 1, 2019

Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Data Entry & Back Office Support for Marketing Services Company

5.0 Oct 17, 2018

Helpware has grown in size and upgraded their technological resources: software, hardware, and laptops. The company has cultivated a good work environment by taking care of its employees. We’re lucky to have had such a positive experience. Helpware maintains open lines of communication to deliver whatever we need. That service makes them feel like going to a colleague down the hall for help.
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Customer Support for Lifestyle Product Supplier

5.0 Apr 4, 2019

Helpware provides professional support efforts and helped us build a culture in our customer service department. Their passion, integrity, and eagerness are infectious, and they’ve helped us build out a team with processes and roles. Every team member is generous with their time, attentive to our requests, and quick to respond to anything. They take great pride in their work.
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BPO for Meditation App Business

5.0 Nov 9, 2020

The team has been excellent. Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do. They document everything and send follow-up emails after every single one of our calls. It’s been great working with them, and they’ve accelerated some of our slow decisions.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Minnesota

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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Dialog One

5.0 3 reviews

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

20% Call Center Services

60% Translation

20% Language Interpretation

Dialog One is a translation and interpretation services company renowned for its efficient and responsive offerings, particularly in educational settings. Their clients have consistently praised the quality of their services, with 100% positive feedback, highlighting the professionalism of CEO Roberto and the company's commitment to customer satisfaction. Approximately 75% of reviewers commend their quick responsiveness and reliability in communication.

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Reviews mention Easy to reach
Clients have expressed a strong sentiment regarding Dialog One's accessibility and responsiveness, noting that the team is 'very open' and 'responsive' through various communication channels. One client highlighted the ease of connecting with the company, stating, 'Whether it’s text, or email, or a phone call we get connected.' Their excellent customer support was also emphasized, indicating a commitment to maintaining effective communication and support throughout the project.

Translation & Interpretation for Local School District

5.0 Sep 11, 2020

They’re very open and I tend to be last minute and messy. I’ve found the Dialog One staff to be very responsive. Whether it’s text, or email, or a phone call we get connected. I appreciate having that maneuverability in our communication to handle things. They also have an excellent customer support number that teachers use all the time.
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Industry Experience

Dialog One has received positive feedback for its interpretation and translation services primarily within the Education and Nonprofit industries. In Education, clients praised their responsiveness and ability to facilitate communication with diverse families, highlighting their tools' effectiveness for home visits and real-time interpretation. Nonprofit clients valued their integrity and collaborative approach, noting how translated materials enhanced outreach to diverse communities. Overall, Dialog One is recognized for its expertise and strong impact in supporting multilingual communication, making them a suitable partner for clients in these sectors.
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Education Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Dialog One for their cost-effectiveness and high value for money. For instance, one school district reported an annual investment of at least $100,000, noting that their services are as affordable as competitors while delivering superior quality. Another client, who spent around $540, praised the seamless collaboration and integrity of the team. Overall, the sentiment reflects satisfaction with the pricing structure and the quality of interpretation services provided.
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Apple Valley, Minnesota (1) Burnsville, Minnesota (1) Saint Paul, Minnesota (1)

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Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Rockford, MN

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Minnesota

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention High-quality work
Clients consistently commend Six Eleven Global Services for their high-quality work and professional management. One client highlighted an impressive project accuracy rate of 95% to 99%, while another noted their effective communication and responsiveness. Overall, feedback emphasizes the company's commitment to quality and flexibility, with clients appreciating their ability to meet specific goals while delivering exceptional service.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven maintains the project accuracy over 95%, even 99%, which is a very impressive score. The team provides the best services they can and communicate actively & politely for any changes.
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Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Minnesota

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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Reviews mention Detail-oriented
The feedback regarding A-SALES AB's attention to detail is overwhelmingly positive. Clients highlighted their meticulous approach in understanding market specifics and refining outreach strategies. One client noted, "Their attention to detail stood out," while another emphasized their "willingness to invest time in understanding products with complex technical value propositions." Overall, A-SALES AB has been recognized for delivering high-quality leads and maintaining punctuality in project management, with no reported areas for improvement.

Sales Outsourcing for Consulting Company

5.0 Sep 22, 2025

Attention to detail per market. They are extremely knowledgeable, and are not afraid to say "no, this won't work because..."
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Outbound Marketing for AI Testing Platform Provider

5.0 Jul 21, 2026

Their attention to detail stood out. We expanded our engagement with A-Sales. From the outset, we made it clear that we would scale the campaign if the initial strategy and execution gave us confidence, and their team met every objective within the agreed timelines.
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Sales Outsourcing for AI-First Software Company

5.0 Jul 23, 2026

What differentiated A-Sales was their willingness to invest time in understanding products with complex technical value propositions. Selling enterprise integration software and developer-focused SaaS requires far more than generic prospecting, and they appreciated those nuances from the beginning. Their outreach reflects an understanding of our customers' challenges, which led to far more credible conversations than we'd experienced with traditional outbound providers. That level of preparation and attention to detail was what stood out most.
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22 of 23 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Industry Experience

A-SALES AB has garnered positive feedback across several industries including Information Technology, Business Services, Advertising & Marketing, and Manufacturing. Clients commend their expertise in lead generation and appointment setting, noting significant increases in qualified meetings and sales pipelines. Their strength lies in understanding complex value propositions and tailoring outreach strategies accordingly. Overall, sentiment is overwhelmingly favorable, making them a suitable partner for organizations seeking to enhance sales efforts, particularly in B2B environments.
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Other industries Information technology Manufacturing Software Advertising & marketing Consumer products & services Business services Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting

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United States (18) Sweden (12) Norway (7) England (5) Australia (5) India (4) Germany (2) Finland (2) Italy (1) Poland (1) Cyprus (1) Japan (1) Netherlands (1) Canada (1) Philippines (1) France (1) Singapore (1) Slovenia (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Minnesota

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

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Reviews mention Reliable
Clients consistently highlight Appointment Setter Online's reliability and professionalism. One CEO noted their organized project management, timely deliveries, and quick responses to requests, emphasizing their reliability throughout the campaign. Similarly, a manager from Bright to Home praised their clear communication and on-time task delivery, which contributed to a significant increase in qualified appointments. Overall, the sentiment surrounding reliability is overwhelmingly positive, with clients appreciating the consistent results and dependable service provided.

Call Center & Sales Outsourcing for Appliance Repair Company

5.0 Nov 24, 2025

Their project management was smooth and organized. They delivered everything on time and always kept us updated on the campaign. Whenever we shared a request or needed changes, they responded quickly and adjusted the calling strategy without any delay. Overall, they were reliable and easy to work with.
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Back Office Outsourcing for Auto Detailing Company

5.0 Dec 18, 2025

Communication was straightforward and dependable. They followed through with scheduled calls and delivered exactly what was promised on time, without us having to constantly monitor progress.
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Call Center Services for Marketing Company

5.0 Dec 3, 2025

Appointment Setter Online’s project management was well-organized and reliable. They communicated clearly, provided regular updates, and always delivered tasks and reports on time. We primarily communicated via virtual meetings.
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including financial services, education, automotive, legal, and non-profit sectors. Clients consistently praised their lead qualification and appointment-setting efficiency, leading to improved conversion rates and sales pipelines. The overall sentiment reflects strong satisfaction, particularly in the automotive and education sectors, where significant growth in scheduled appointments was reported. Their professional communication and adaptability make them a strong fit for businesses seeking to enhance client engagement and streamline outreach efforts.
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Construction Agriculture Advertising & marketing Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Nonprofit Home Services Legal Automotive Education

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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (20) Canada (8) France (1)

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Grow Your Sales Pipeline

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Eden Prairie, MN

Services provided

50% Sales Outsourcing

25% Corporate Training & Coaching

25% Recruiting

Established in 2010, Grow Your Sales Pipeline is a small Sales Outsourcing company. Their team offers Sales Outsourcing and Corporate Training & Coaching.
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B2B Lanes

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

100% Sales Outsourcing

Sales Outsourcing company B2B Lanes provides Sales Outsourcing. They were launched in 2020.
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Techtonic Sales

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

50% Call Center Services

20% Web Development

10% Marketing Strategy +2 services

10% Search Engine Optimization

10% Web Design

Launched in 2007, Techtonic Sales is a telephone answering service. Their team provides Call Center Services and Web Development.
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Outsource Consultants

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Corporate Training & Coaching +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

Outsource Consultants is a phone answering service established in 2013. The team focuses on Call Center Services and Back Office Outsourcing and is based in Minneapolis, Minnesota.
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Edge Nova

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Minneapolis, MN

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Customer Service Outsourcing

Edge Nova is a call center. The agency is located in Minneapolis, Minnesota. Their services include Call Center Services and Back Office Outsourcing.
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Kordant Partners

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Minneapolis, MN

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Sales Outsourcing +1 service

20% Customer Service Outsourcing

Kordant Partners is a Back Office Outsourcing company. The agency is in Minneapolis, Minnesota. Their services include Back Office Outsourcing and Sales Outsourcing.
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A.W. Companies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edina, MN

Services provided

30% Call Center Services

35% Accounting

35% Staffing

A.W. Companies, Inc., an Accounting company, provide Accounting and Staffing. They were launched in 2017.
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speak2web

Not yet reviewed

$25,000+

$50 - $99 / hr

10 - 49

Maple Grove, MN

Services provided

25% Call Center Services

38% AI Development

25% Custom Software Development +6 services

2% BI & Big Data Consulting & SI

2% Cloud Consulting & SI

2% E-Commerce Development

2% IT Managed Services

2% Other Digital Marketing

2% Other IT Consulting and SI

Speak2web is an AI development company. The firm is in Maple Grove, Minnesota. Their services include Artificial Intelligence and Custom Software Development.
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DRS Acquisitions Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Woodbury, MN

Services provided

100% Call Center Services

DRS Acquisitions Inc. Is an answering service company. Their small team is based in Woodbury, Minnesota and Sauk Centre, Minnesota. Their services include Call Center Services.
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Customer Elation

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Bloomington, MN

Services provided

65% Call Center Services

35% Customer Service Outsourcing

Customer Elation, a midsize phone answering service, is located in Bloomington, Minnesota and Sioux Falls, South Dakota. The team provides Call Center Services and Customer Service Outsourcing.
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PerformTel

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Hopkins, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

In Hopkins, Minnesota, PerformTel is an answering service and Customer Service Outsourcing company. Founded in 2009, the team offers Call Center Services and Customer Service Outsourcing.
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MCM Services Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Eagan, MN

Services provided

100% Call Center Services

MCM Services Group is an answering service company. Headquartered in Eagan, Minnesota, the team offers Call Center Services.
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Time Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Roseville, MN

Services provided

100% Call Center Services

Founded in 1972, Time Communications is a call center. The agency offers Call Center Services, and is midsize.
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Cooperative Response Center, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Austin, MN

Services provided

100% Call Center Services

Cooperative Response Center, Inc., an answering service, is based in Austin, Minnesota. The team specializes in Call Center Services.
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CallCenter.com

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hopkins, MN

Services provided

100% Call Center Services

CallCenter.com is an answering service. Founded in 2010, their team focuses on Call Center Services.
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Volkart May

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Plymouth, MN

Services provided

100% Call Center Services

In Plymouth, Minnesota, Volkart May is a phone answering service. Their services include Call Center Services.
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GlobalSync Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

70% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting +1 service

10% Transcription

GlobalSync Business Solutions, a small call center service, is headquartered in Minneapolis, Minnesota. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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SMA Support Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Andover, MN

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Finance & Accounting Outsourcing (FAO)

Back Office Outsourcing company SMA Support Services is in Andover, Minnesota. They offer Back Office Outsourcing and Customer Service Outsourcing.
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StoryTeller Media + Communications

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Minneapolis, MN

Services provided

20% Video Production

20% Web Design

10% Advertising +5 services

10% Branding

10% Content Marketing

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

StoryTeller Media + Communications, a web design company, is located in Minneapolis, Minnesota. They offer Web Design and Video Production.
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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Burnsville, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a customer support services provider specializing in call handling and telephonic support. Based on reviews, they excel in adapting to client needs, with 90% of problems resolved efficiently. Clients appreciate their capacity to save significant time and money, with positive feedback highlighting their effectiveness and communication. Notably, there are no reported areas for improvement.

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Reviews mention Efficient
Clients have expressed high satisfaction with The Connection's efficiency, noting substantial improvements in customer service outcomes. One client highlighted their effectiveness in handling customer calls, stating that 90% of issues are resolved, resulting in a monthly savings of approximately $25,000. Additionally, they praised the company's ability to adapt and enhance their strategies for improved customer interaction, indicating a strong commitment to efficiency and effectiveness in their operations.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time.
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1 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound & Outbound Information Management Service for Education Company
5.0 — Read more
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Industry Experience

The Connection has garnered positive feedback across the Education and Consumer Products industries. In Education, clients appreciated the provider's ability to enhance productivity through efficient call handling, saving substantial man-hours each month. In Consumer Products, businesses noted improved customer relations and significant financial savings, highlighting the provider's responsiveness and effectiveness in managing inquiries. Overall, The Connection is recognized for its adaptability, efficiency, and strong customer service, making it a suitable partner for organizations focused on enhancing call management and customer engagement.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
The Connection is recognized for its cost-effectiveness and value for money, with clients noting significant savings on operational costs. One client reported a monthly savings of approximately $25,000 and efficient handling of 100-150 daily calls, while another highlighted savings of around 30 employees' billable hours. The monthly billing structure is appreciated, allowing for flexibility based on call volume. Overall, clients express high satisfaction with the service's effectiveness and adaptability, indicating a strong return on investment.
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CRM Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Saint Paul, MN

Services provided

20% Application Testing

20% Blockchain

20% CRM Consulting and SI +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

CRM Services, a CRM consulting and SI company, was established in 2024. The midsize team focuses on CRM consulting and SI and Blockchain.
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AspireSix

5.0 3 reviews

$5,000+

$150 - $199 / hr

10 - 49

New Brighton, MN

Services provided

10% Call Center Services

15% Business Consulting

15% Fractional CMO Services +6 services

10% Branding

10% Demand Generation Marketing

10% Digital Strategy

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

AspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.

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Reviews mention Results-oriented
Clients express a strong sentiment of satisfaction regarding AspireSix's results-oriented approach. One client highlighted an increase in website traffic and social media followings, attributing this success to AspireSix's effective long-term marketing plan. The project management was praised for timely delivery and responsiveness to needs through regular meetings. Overall, clients value AspireSix's commitment to understanding their business goals and providing tailored solutions that drive measurable results.

Fractional CMO Services for IT Services

5.0 Jun 29, 2024

We have increased traffic to our website and have also increased followings on both LinkedIn and Facebook. We have the framework for a long-term marketing plan. Through weekly meetings, things are delivered on time and new marketing strategy and information is brought to us as needed.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, AspireSix has received positive feedback for their effective branding and go-to-market strategies, particularly noted by a CEO who praised their ability to generate leads and close business efficiently. Clients highlighted AspireSix's timely project management and responsiveness to needs, emphasizing their impressive service breadth. Overall, the sentiment is highly favorable, with no significant areas for improvement mentioned.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight AspireSix's competitive pricing and strong value for money. One CEO noted that AspireSix fit their budget while delivering great cultural alignment and value for cost. Similarly, another client appreciated the good value for cost, emphasizing their commitment to understanding and integrating with the client's business. Overall, the sentiment reflects satisfaction with the price-to-value ratio, with no reported areas for improvement in this regard.
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Concord, California (1) Honolulu, Hawaii (1) Maynard, Minnesota (1)

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CCS

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Eden Prairie, MN

Services provided

34% Call Center Services

33% Customer Service Outsourcing

33% IT Managed Services

Phone answering service CCS is located in Eden Prairie, Minnesota and. They focus on Call Center Services and IT managed services and were launched in 1972.
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SafetyCall International, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomington, MN

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

SafetyCall International, LLC is a small Back Office Outsourcing company based in Bloomington, Minnesota. Their services include Back Office Outsourcing and Call Center Services.
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RYNO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomington, MN

Services provided

25% Business Consulting

25% Corporate Training & Coaching

25% Direct Marketing +1 service

25% Sales Outsourcing

Established in 2007, RYNO is a small Direct Marketing company in Bloomington, Minnesota. Their team specializes in Direct Marketing and Business Consulting.
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INGCO International

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

20% Call Center Services

50% Translation

20% Transcription +1 service

10% Search Engine Optimization

INGCO International is a Translation company. Their team is located in Minneapolis, Minnesota and specializes in Translation and Call Center Services.
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DWS Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

20% Business Consulting

20% Direct Marketing

20% Email Marketing +2 services

20% Market Research

20% Sales Outsourcing

DWS Associates is a Direct Marketing company headquartered in Saint Paul, Minnesota. They offer Direct Marketing and Market Research.
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South Suburban Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

85% Call Center Services

15% Customer Service Outsourcing

South Suburban Answering, a phone answering service, was founded in 1972. They provides Call Center Services and Customer Service Outsourcing.
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Admin Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Apple Valley, MN

Services provided

40% Call Center Services

40% Accounting

10% Business Consulting +1 service

10% Transcription

Admin Solutions is an answering service company. They are in Apple Valley, Minnesota and have midsize team. Their services include Call Center Services and Accounting.
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Greetings, Neighbor!

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Lake Elmo, MN

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Greetings, Neighbor! is an answering service company. They are based in Lake Elmo, Minnesota and have midsize team. Their team specializes in Call Center Services and Customer Service Outsourcing.
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FRONT ROW DIGITAL

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Richfield, MN

Services provided

20% Sales Outsourcing

15% Business Consulting

15% Web Design +5 services

15% Web Development

10% Advertising

10% Digital Strategy

10% Search Engine Optimization

5% Branding

FRONT ROW DIGITAL is a Sales Outsourcing company. Located in Richfield, Minnesota, their team offers Sales Outsourcing and Web Design.
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Interpretations, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

20% Call Center Services

60% Translation

20% Transcription

Translation company Interpretations, LLC is in Minneapolis, Minnesota. Founded in 2003, the team offers Translation and Call Center Services.
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B2B Data Guy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

20% Business Consulting

20% Customer Service Outsourcing

20% Email Marketing +2 services

20% Marketing Strategy

20% Sales Outsourcing

Marketing Strategy company B2B Data Guy is headquartered in Minneapolis, Minnesota. They offer Marketing Strategy and Email Marketing and were established in 2014.
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Vantage Impact

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Excelsior, MN

Services provided

20% Call Center Services

30% Financial Consulting

20% Commercial Financing +2 services

20% Sales Outsourcing

10% Business Consulting

Vantage Impact is a Financial Consulting company located in Tampa, Florida and Excelsior, Minnesota. They focus on Financial Consulting and Call Center Services.
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Excelsior, MN

20400 Western Road
Excelsior, MN 55331
1

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Xilium

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Minneapolis, MN

Services provided

50% Call Center Services

50% Back Office Outsourcing

Xilium is a midsize Minneapolis, Minnesota-based telephone answering service and Back Office Outsourcing company. The team provides Call Center Services and Back Office Outsourcing.
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BPK.Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

40% Branding

40% Sales Outsourcing

10% AI Consulting +1 service

10% AI Development

BPK.Agency is a branding company launched in 2015. The firm focuses on Branding and Sales Outsourcing.
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Eastbridge Global Solutions LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Minneapolis, MN

Services provided

10% Call Center Services

35% Back Office Outsourcing

25% Customer Service Outsourcing +2 services

20% Finance & Accounting Outsourcing (FAO)

10% Language Interpretation

Eastbridge Global Solutions LLC is a Back Office Outsourcing company. Their team is in Minneapolis, Minnesota and specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Ainsley Shea

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

10% Branding

10% Content Writing Services

10% Digital Strategy +7 services

10% Media Planning & Buying

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Based in Saint Paul, Minnesota, Ainsley Shea is a small branding firm. Their services include Branding and Public Relations.
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The Writer's Ink

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Roseville, MN

Services provided

20% Branding

20% Content Marketing

10% Content Writing Services +5 services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Video Marketing

10% Web Design

The Writer's Ink , a branding agency, is based in Roseville, Minnesota. Their services include Branding and Content Marketing.
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Queen Bee Media, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Woodbury, MN

Services provided

10% Content Marketing

10% Conversion Optimization

10% E-Commerce Development +7 services

10% Email Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Video Production

10% Web Development

Established in 2011, Queen Bee Media, LLC is a small social media marketing agency located in Woodbury, Minnesota. Their team specializes in Social Media Marketing and Content Marketing.
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E Virtual Services

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Minnetonka, MN

Services provided

10% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing +4 services

15% Customer Service Outsourcing

13% HR Consulting

12% Recruiting

10% Sales Outsourcing

E Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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Global Translation and Interpreter, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

30% Call Center Services

50% Translation

20% Transcription

Global Translation and Interpreter, LLC is a Translation company. Launched in 2006, the team offers Translation and Call Center Services. The firm is located in Minneapolis, Minnesota.
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intránsol

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

20% Call Center Services

60% Translation

20% Transcription

Intránsol is a Translation company founded in 1989. Their team focuses on Translation and Call Center Services.
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Mixture Web

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baxter, MN

Services provided

20% Sales Outsourcing

20% Search Engine Optimization

20% Web Design +4 services

10% Custom Software Development

10% Email Marketing

10% Graphic Design

10% Pay Per Click

Launched in 2007, Mixture Web is a SEO company. Located in Baxter, Minnesota, the team offers Search Engine Optimization and Web Design.
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99 Technologies

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Eagan, MN

Services provided

20% Generative AI

20% Social Media Marketing

10% E-Commerce Development +5 services

10% Mobile App Development

10% Robotics Process Automation

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Development

99 Technologies is a social media marketing company. The firm is headquartered in Eagan, Minnesota and Rawalpindi, Pakistan. Their team provides Social Media Marketing and Generative AI.
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Top Call Center Services & Voice Services in Minnesota

List of the Top Minnesota Call Center Companies & Voice Services

Reviewed 1 time in the past 6 months

Industry Experience

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Reviews mention Collaborative

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Reviews mention Great team

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Select VoiceCom is very responsive

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Appointment Setter Online is very responsive

Reviews mention Efficient

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Industry Experience

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Reviews mention Results-oriented

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Reviewed 1 time in the past 6 months

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