Top BPO Companies in Minnesota
1 Leaders 15 Contenders
65 Companies
List of the Top Minnesota BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves MinnesotaServices provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
Reviews mention Hard working
Unity Communications has consistently received positive feedback regarding their hard-working nature. Clients have noted their dedication, with one stating that Unity's team treats their business as if it were their own, demonstrating kindness and determination. Another client emphasized the team's eagerness to work, describing them as the ‘happiest and hardest working group’ they have encountered. Overall, the sentiment reflects a strong appreciation for Unity's commitment to exceeding client expectations and delivering exceptional service.-
Staff Augmentation for E-Commerce Business
5.0 Nov 11, 2021Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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BPO for PPO Management Consultancy Firm
5.0 Jul 29, 2021I’ve thought about moving to the Philippines at this point to be in an office with them, because they’re just the happiest and hardest working group of people I’ve ever met. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.
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Back-Office & Call Center Services for Revenue Cycle Mgmt Co
5.0 Feb 13, 2026Everyone is always respectful, kind, engaged, and thankful. Working with Unity Communications has been a wonderful experience. They appreciate the roles we’ve offered them, and they work hard each day to continue showing that.
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Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves MinnesotaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Exceeds expectations
Hugo Inc. consistently exceeds client expectations, as evidenced by a food & beverages company praising their remarkable customer support transformation and multilingual capabilities. Clients noted significant improvements in response times and customer satisfaction, highlighting Hugo's exceptional adaptability and commitment to service. Additionally, a digital marketing client reported a 30% increase in website traffic and a notable boost in lead generation, attributing this success to Hugo's strategic execution and timely project management. Overall, client feedback reflects a strong sentiment of satisfaction and appreciation for Hugo's dedicated approach.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves MinnesotaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Unique expertise
Clients commend TDCX for their unique expertise in managing complex quality evaluations and customer support operations. One client highlighted their 'creative problem-solving' and 'innovative value-add propositions,' while another praised their 'strong problem-solving skill set' and proactive approach to identifying opportunities. Overall, the sentiment reflects a strong appreciation for TDCX's autonomy, reliability, and the exceptional outcomes they deliver, reinforcing their reputation as a trusted partner in the APAC region.-
BPO Services for Tech Company
5.0 May 25, 2022This team are highly calibrated and reliable experts, we have benefitted greatly from all of their CI suggestions. Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX also is globally one of our strongest partners in outperforming on our internal Customer experience audit framework. We have a robust KPI measurement across CSAT, Timeliness, TATs, Customer journey flow, etc and TDCX has delivered across the board with a strong team of experts leading these teams. TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
60% Translation20% Call Center Services20% TranscriptionTranslation company Interpretations, LLC is in Minneapolis, Minnesota. Founded in 2003, the team offers Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9South Haven, MN
Services provided
20% Back Office Outsourcing20% HR Outsourcing20% Recruiting +2 services20% Recruitment Process Outsourcing20% StaffingOutPerform Global Solutions is a Back Office Outsourcing company. The company is headquartered in South Haven, Minnesota. Their team specializes in Back Office Outsourcing and Staffing.
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$5,000+< $25 / hr50 - 249Minnetonka, MN
Services provided
25% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing15% Customer Service Outsourcing +4 services13% HR Consulting12% Recruiting10% Call Center Services10% Sales OutsourcingE Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Excelsior, MN
Services provided
30% Financial Consulting20% Call Center Services20% Commercial Financing +2 services20% Sales Outsourcing10% Business ConsultingVantage Impact is a Financial Consulting company located in Tampa, Florida and Excelsior, Minnesota. They focus on Financial Consulting and Call Center Services.
Read moreSee All Locations (2)Excelsior, MN
20400 Western Road
Excelsior, MN 553311
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
40% Branding40% Sales Outsourcing10% AI Consulting +1 service10% AI DevelopmentBPK.Agency is a branding company launched in 2015. The firm focuses on Branding and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Saint Paul, MN
Services provided
10% Branding10% Content Writing Services10% Digital Strategy +7 services10% Media Planning & Buying10% Public Relations10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DevelopmentBased in Saint Paul, Minnesota, Ainsley Shea is a small branding firm. Their services include Branding and Public Relations.
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UndisclosedUndisclosed10 - 49St. Louis Park, MN
Services provided
20% Application Testing20% BI & Big Data Consulting & SI20% Custom Software Development +3 services20% IT Staff Augmentation10% Corporate Training & Coaching10% Customer Service OutsourcingThe Sartell Group is a small big data analytics company launched in 2005. Their services include BI & big data consulting & SI and IT staff augmentation.
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UndisclosedUndisclosed2 - 9Roseville, MN
Services provided
20% Branding20% Content Marketing10% Content Writing Services +5 services10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Video Marketing10% Web DesignThe Writer's Ink , a branding agency, is based in Roseville, Minnesota. Their services include Branding and Content Marketing.
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UndisclosedUndisclosed2 - 9Winona, MN
Services provided
10% Back Office Outsourcing10% Conversion Optimization10% Direct Marketing +7 services10% Email Marketing10% Fulfillment10% IT Managed Services10% Marketing Strategy10% Trucking10% Warehousing & Distribution10% Web DesignIn Winona, Minnesota, Mediascope, Inc is a small Direct Marketing company. The team focuses on Direct Marketing and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Woodbury, MN
Services provided
10% Content Marketing10% Conversion Optimization10% E-Commerce Development +7 services10% Email Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Video Production10% Web DevelopmentEstablished in 2011, Queen Bee Media, LLC is a small social media marketing agency located in Woodbury, Minnesota. Their team specializes in Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
50% Translation30% Call Center Services20% TranscriptionGlobal Translation and Interpreter, LLC is a Translation company. Launched in 2006, the team offers Translation and Call Center Services. The firm is located in Minneapolis, Minnesota.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
60% Translation20% Call Center Services20% TranscriptionIntránsol is a Translation company founded in 1989. Their team focuses on Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9Baxter, MN
Services provided
20% Sales Outsourcing20% Search Engine Optimization20% Web Design +4 services10% Custom Software Development10% Email Marketing10% Graphic Design10% Pay Per ClickLaunched in 2007, Mixture Web is a SEO company. Located in Baxter, Minnesota, the team offers Search Engine Optimization and Web Design.
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$5,000+$100 - $149 / hrFreelancerBloomington, MN
Services provided
20% Back Office Outsourcing20% Social Media Marketing10% Business Consulting +5 services10% Financial Consulting10% Graphic Design10% Search Engine Optimization10% Video Production10% Web DesignSmall social media marketing firm Edina SEO, is headquartered in Bloomington, Minnesota. Their services include Social Media Marketing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Eagan, MN
Services provided
20% Generative AI20% Social Media Marketing10% E-Commerce Development +5 services10% Mobile App Development10% Robotics Process Automation10% Sales Outsourcing10% Search Engine Optimization10% Web Development99 Technologies is a social media marketing company. The firm is headquartered in Eagan, Minnesota and Rawalpindi, Pakistan. Their team provides Social Media Marketing and Generative AI.
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List of the Top 1 Minnesota BPO Services
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UndisclosedUndisclosed10 - 49Saint Paul, MN
Ability to deliver
24.5/40.016.2/20 Reviews3.1/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Rockford, MN
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Blaine, MN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Saint Paul, MN
Ability to deliver
14.6/40.014.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Bloomington, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Hopkins, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Andover, MN
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr2 - 9Minneapolis, MN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Bloomington, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$150 - $199 / hr10 - 49Eden Prairie, MN
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
67% Back Office Outsourcing33% Other -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Saint Paul, MN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Saint Paul, MN
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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