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Top BPO Companies in Saint Paul

Ratings Updated: May 16, 2026

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Featured

What are Featured Providers?
Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Saint Paul, United States

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a multifaceted customer support and call-handling company renowned for its professionalism and tailored solutions. They provide services such as inbound call handling, customer inquiry management, and content writing, with a focus on enhancing brand voice and consistency. Their reviews reflect a 95% satisfaction rate, with 100% of clients praising their professionalism and communication skills, although 10% noted room for more proactive content suggestions.

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27 of 27 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 27 times in the past 6 months
In the last six months, Top Customer Service received positive feedback for their professionalism, responsiveness, and effective communication. Clients noted improvements in handling inquiries, with one stating they experienced a 50% reduction in response times after implementing their services. Another client highlighted the team's ability to represent their brand voice accurately. While most reviews were favorable, some clients suggested enhancements in proactive content strategy and reporting details. Overall, the sentiment is overwhelmingly positive, showcasing their commitment to quality customer support.
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Industry Experience

The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saint Paul, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 185 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Saint Paul, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.

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17 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received consistently positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to deliver timely support. Notable comments include a CEO highlighting the 'impressive response time and support' and a law firm owner commending their 'exceptional management and communication.' Overall, clients expressed high satisfaction with the quality of service and the positive impact on their operations, with many noting no areas for improvement.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries including Franchises, Advertising & Marketing, Real Estate, Legal, Medical, and more. Clients consistently praise their responsiveness, quality of candidates, and project management efficiency, leading to improved operational effectiveness. Overall sentiment is positive, highlighting their adaptability and ability to enhance customer service, marketing initiatives, and administrative tasks. This indicates a strong fit for companies seeking support in customer engagement, operational efficiency, and workforce scalability within these sectors.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, noting effective support and responsiveness. Many highlight the company's pricing as fitting their budgets while delivering quality services. For instance, one client appreciated the seamless hiring process and the quality of candidates provided, emphasizing the good return on investment. However, some reviews mention occasional issues with candidate fit and communication, suggesting room for improvement in ensuring the right matches and enhancing onboarding processes.
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United States (113) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Saint Paul, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for TECHSPEED INC highlights their exceptional performance in data management and election information gathering. Clients commend their professionalism, responsiveness, and ability to deliver quality results promptly. One client noted the impressive speed and accuracy of TECHSPEED INC's work compared to competitors, while another mentioned the enhancement of user experience and SEO through their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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AspireSix

5.0 3 reviews

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Verified

$5,000+

$150 - $199 / hr

10 - 49

New Brighton, MN

Services provided

15% Business Consulting

15% Fractional CMO Services

10% Branding +6 services

10% Call Center Services

10% Demand Generation Marketing

10% Digital Strategy

10% Market Research

10% Marketing Strategy

10% Sales Outsourcing

AspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.

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Reviews mention Exceeds expectations
The feedback from Intech Hawaii's VP of Strategy highlights that AspireSix exceeded expectations in delivering a comprehensive marketing solution. Specific commendations include their timely project management, consistent updates, and a strong cultural fit that aligned with the client's values. Notably, the successful outcomes, such as improved reputation and SEO rankings, further underscore the positive sentiment towards AspireSix's performance, with no areas for improvement identified.

Outsourced Marketing for IT & Cybersecurity Company

5.0 Jun 29, 2024

AspireSix provided consistent updates. Exceeded expectations.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, AspireSix has received positive feedback for their effective branding and market strategy revamp. A CEO from Bay Computing Group praised their timely project management, responsiveness, and impressive service breadth, noting successful lead generation and closed business as measurable outcomes. Clients highlighted AspireSix's good value for cost and culture fit, with no significant areas for improvement identified, indicating strong overall satisfaction.
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Industry Experience

AspireSix has demonstrated expertise primarily in the Information Technology sector, providing services like managed IT, cybersecurity, and marketing strategies. Clients praised their culture fit, responsiveness, and effective lead generation. Feedback from companies in other industries highlighted their ability to develop long-term marketing plans and enhance digital presence. Overall, AspireSix is well-regarded for its collaborative approach and impact on brand awareness and market share, making them a suitable partner for both IT and broader service-oriented industries.
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Information technology IT Services

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More responsive than most other service providers

AspireSix is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Burnsville, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

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Reviews mention Innovative
Clients have praised The Connection for their innovative approach to customer service, noting their effectiveness in managing calls and generating tailored strategies for problem-solving. One client remarked on their capacity to reinvent themselves and address specific needs efficiently. Overall, the sentiment reflects a high level of satisfaction with The Connection's innovative solutions, as they have significantly improved customer relations and operational efficiency.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Its effectiveness, its capacity to reinvent itself, and its capacity to produce before any need.
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Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Saint Paul, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Reliable
Clients consistently describe Big Outsource as a reliable partner, highlighting their proactive communication and timely project management. For instance, one client noted a significant reduction in customer response times, while another emphasized the dependable organization of campaign assets. A finance manager praised their ability to manage logistics effectively, allowing the team to focus on creative tasks. Overall, the sentiment reflects a strong trust in Big Outsource's reliability and commitment to client success.

Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Their responsive leadership team have been instrumental in our success. Big Outsource has always been quick to deliver when we have had increased staffing requirements due to growth. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Video Editing Support for Real Estate Investment Company

5.0 May 20, 2025

The turnaround time for client projects went from 12 days to about 6, and we stopped missing key client messages or approvals. Having someone we could count on to manage the background logistics was a total game-changer. Big Outsource stepped in quietly but effectively by organizing our tasks, following up with clients, and giving us one less thing to worry about. It felt like having a calm, collected partner keeping things on track while we handled the creative grind. They were reliable, organized, and knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it.
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Virtual Assistant Services for Software Company

5.0 Jul 30, 2025

Yes highly reliable and fast. We had a master tracker in Notion that was always up to date. They even created their own process guide to reduce back-and-forth questions.
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Customer Service Outsourcing for Data Platform

5.0 Aug 19, 2025

If you run a lean ecommerce operation and need someone reliable behind the curtain, Big Outsource gives you that peace of mind. It’s the best move we made in Q3.
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Virtual Assistant Services for B2B E-Commerce Platform Co

5.0 Oct 15, 2025

They were very responsive and made sure I always had clear next steps. Weekly check-ins gave me confidence that everything was on track. The reliability they brought to my solo practice gave me a sense of stability that freelancers don’t usually get.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Saint Paul, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform

4.0 Apr 14, 2022

We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Dialog One

5.0 3 reviews

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

60% Translation

20% Call Center Services

20% Language Interpretation

Dialog One is a translation and interpretation service company, specializing in providing language solutions for educational institutions and non-profit organizations. The overall feedback from their reviews is overwhelmingly positive, with 100% of reviewers praising their responsiveness, quality of service, and the integrity of the company. The company is noted for its efficient communication and the personal involvement of its leadership, particularly Roberto, in ensuring client satisfaction and project success.

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Reviews mention Flexible
Clients express a highly positive sentiment regarding Dialog One's flexibility, noting their responsiveness and adaptability in communication. One client highlighted the company's ability to accommodate last-minute requests and effectively manage new staff onboarding, stating, "They have a flexible responsive style." Additionally, the overall feedback emphasizes their commitment to quality service and continuous innovation, underscoring their capacity to meet diverse client needs effectively.

Translation & Interpretation for Local School District

5.0 Sep 11, 2020

They’re very open and I tend to be last minute and messy. I’ve found the Dialog One staff to be very responsive. Whether it’s text, or email, or a phone call we get connected. I appreciate having that maneuverability in our communication to handle things. They have a flexible responsive style. We have new teachers starting every year, so we were able to give them a list of new staff members, and they uploaded it so they could all get started with accounts right away.
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Industry Experience

Dialog One has received positive feedback for its interpretation and translation services primarily within the Education and Nonprofit industries. In Education, clients praised their responsiveness and ability to facilitate communication with diverse families, highlighting their tools' effectiveness for home visits and real-time interpretation. Nonprofit clients valued their integrity and collaborative approach, noting how translated materials enhanced outreach to diverse communities. Overall, Dialog One is recognized for its expertise and strong impact in supporting multilingual communication, making them a suitable partner for clients in these sectors.
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Education Nonprofit

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Apple Valley, Minnesota (1) Burnsville, Minnesota (1) Saint Paul, Minnesota (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Minnesota clients value Dialog One’s comprehensive interpretation solutions, from translation to virtual interpretation, supporting diverse communities. Their high-quality, responsive service and integrity have earned consistent praise, making them a trusted partner for educational and nonprofit organizations seeking effective multilingual outreach.
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FLS Connect

4.5 1 review

$1,000+

< $25 / hr

50 - 249

Saint Paul, MN

Services provided

100% Back Office Outsourcing

FLS Connect is a telemarketing fundraising company offering services such as house file analysis, yearly fundraising plans, and pledge fulfillment. Reviewers unanimously praise the company for its professionalism and ability to significantly increase telemarketing revenue, citing a 50% increase over previous years. FLS Connect is commended for its industry leadership and experienced staff, with no significant areas for improvement noted.

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Industry Experience

FLS Connect has demonstrated significant expertise in the nonprofit sector, particularly in telemarketing fundraising. Clients report a 50% increase in fundraising revenue and commend the provider's professionalism and efficiency. Their strengths include a deep understanding of fundraising strategies, exceptional customer service, and the ability to adapt to industry challenges. Overall, FLS Connect is recommended for nonprofit organizations seeking to enhance their fundraising efforts through telemarketing services.
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Nonprofit

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have reported that while outsourcing to FLS Connect is generally more expensive than maintaining an in-house call center, the improved profit margins and increased telemarketing revenue justify the costs. One client highlighted a 50% revenue increase, emphasizing that FLS Connect's pricing structure, which bills per contact made, offers transparency and value. The 'break-even' guarantee further assures clients of financial security, reinforcing positive sentiments regarding the company's overall value for money.
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Review Rating from Clients

4.5/5.0

Quality

5.0

Schedule

4.5

Cost

4.5

Willing to Refer

5.0

Serving Saint Paul, FLS Connect excels in outbound fundraising calls, increasing client revenue and providing detailed reporting. Their seasoned staff and proven track record since 2010 make them a trusted partner for non-profit telemarketing campaigns.
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Edge Nova

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Minneapolis, MN

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Edge Nova is a call center. The agency is located in Minneapolis, Minnesota. Their services include Call Center Services and Back Office Outsourcing.
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Customer Elation

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Bloomington, MN

Services provided

65% Call Center Services

35% Customer Service Outsourcing

Customer Elation, a midsize phone answering service, is located in Bloomington, Minnesota and Sioux Falls, South Dakota. The team provides Call Center Services and Customer Service Outsourcing.
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SafetyCall International, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomington, MN

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

SafetyCall International, LLC is a small Back Office Outsourcing company based in Bloomington, Minnesota. Their services include Back Office Outsourcing and Call Center Services.
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Techtonic Sales

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

50% Call Center Services

20% Web Development

10% Marketing Strategy +2 services

10% Search Engine Optimization

10% Web Design

Launched in 2007, Techtonic Sales is a telephone answering service. Their team provides Call Center Services and Web Development.
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B2B Lanes

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

100% Sales Outsourcing

Sales Outsourcing company B2B Lanes provides Sales Outsourcing. They were launched in 2020.
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CRM Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Saint Paul, MN

Services provided

20% Application Testing

20% Blockchain

20% CRM Consulting and SI +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

CRM Services, a CRM consulting and SI company, was established in 2024. The midsize team focuses on CRM consulting and SI and Blockchain.
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Time Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Roseville, MN

Services provided

100% Call Center Services

Founded in 1972, Time Communications is a call center. The agency offers Call Center Services, and is midsize.
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StoryTeller Media + Communications

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Minneapolis, MN

Services provided

20% Video Production

20% Web Design

10% Advertising +5 services

10% Branding

10% Content Marketing

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

StoryTeller Media + Communications, a web design company, is located in Minneapolis, Minnesota. They offer Web Design and Video Production.
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MCM Services Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Eagan, MN

Services provided

100% Call Center Services

MCM Services Group is an answering service company. Headquartered in Eagan, Minnesota, the team offers Call Center Services.
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Outsource Consultants

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Corporate Training & Coaching +2 services

20% Customer Service Outsourcing

20% Sales Outsourcing

Outsource Consultants is a phone answering service established in 2013. The team focuses on Call Center Services and Back Office Outsourcing and is based in Minneapolis, Minnesota.
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Greetings, Neighbor!

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Lake Elmo, MN

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Greetings, Neighbor! is an answering service company. They are based in Lake Elmo, Minnesota and have midsize team. Their team specializes in Call Center Services and Customer Service Outsourcing.
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DBI Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Roseville, MN

Services provided

35% Back Office Outsourcing

35% Business Consulting

30% Recruiting

DBI Consulting is a Back Office Outsourcing company. The Roseville, Minnesota-based team specializes in Back Office Outsourcing and Business Consulting.
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B2B Data Guy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

20% Business Consulting

20% Customer Service Outsourcing

20% Email Marketing +2 services

20% Marketing Strategy

20% Sales Outsourcing

Marketing Strategy company B2B Data Guy is headquartered in Minneapolis, Minnesota. They offer Marketing Strategy and Email Marketing and were established in 2014.
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PerformTel

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Hopkins, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

In Hopkins, Minnesota, PerformTel is an answering service and Customer Service Outsourcing company. Founded in 2009, the team offers Call Center Services and Customer Service Outsourcing.
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Skybridge Americas

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Rockford, MN

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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CCS

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Eden Prairie, MN

Services provided

34% Call Center Services

33% Customer Service Outsourcing

33% IT Managed Services

Phone answering service CCS is located in Eden Prairie, Minnesota and. They focus on Call Center Services and IT managed services and were launched in 1972.
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Acolad

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hudson, WI

Services provided

30% Transcription

20% Translation

10% Business Consulting +4 services

10% Content Marketing

10% Content Writing Services

10% Document Digitization & Management

10% Language Interpretation

Transcription company Acolad is in Boulogne-Billancourt, France and Hudson, Wisconsin. Founded in 1995, the team provides Transcription and Translation.
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Hudson, WI

2365 Willis Miller Drive
Hudson, WI 54016
50 - 75

+1 715-426-9505

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ARCH Language Network

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Little Canada, MN

Services provided

50% Translation

25% Back Office Outsourcing

25% Transcription

ARCH Language Network is a Translation company. Launched in 1999, their team provides Translation and Back Office Outsourcing.
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E Virtual Services

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Minnetonka, MN

Services provided

25% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

13% HR Consulting

12% Recruiting

10% Call Center Services

10% Sales Outsourcing

E Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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A.W. Companies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Edina, MN

Services provided

35% Accounting

35% Staffing

30% Call Center Services

A.W. Companies, Inc., an Accounting company, provide Accounting and Staffing. They were launched in 2017.
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South Suburban Answering

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

85% Call Center Services

15% Customer Service Outsourcing

South Suburban Answering, a phone answering service, was founded in 1972. They provides Call Center Services and Customer Service Outsourcing.
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Grow Your Sales Pipeline

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Eden Prairie, MN

Services provided

50% Sales Outsourcing

25% Corporate Training & Coaching

25% Recruiting

Established in 2010, Grow Your Sales Pipeline is a small Sales Outsourcing company. Their team offers Sales Outsourcing and Corporate Training & Coaching.
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ANA Research, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fridley, MN

Services provided

75% Market Research

25% Back Office Outsourcing

Founded in 1974, ANA Research, Inc. Is a small Fridley, Minnesota-based Market Research company. Their services include Market Research and Back Office Outsourcing.
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RYNO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomington, MN

Services provided

25% Business Consulting

25% Corporate Training & Coaching

25% Direct Marketing +1 service

25% Sales Outsourcing

Established in 2007, RYNO is a small Direct Marketing company in Bloomington, Minnesota. Their team specializes in Direct Marketing and Business Consulting.
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smithcosales

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

50% BI & Big Data Consulting & SI

25% Back Office Outsourcing

25% Business Consulting

Launched in 2020, smithcosales is a small data analytics company. Their services include BI & big data consulting & SI and Business Consulting.
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speak2web

Not yet reviewed

$25,000+

$50 - $99 / hr

10 - 49

Maple Grove, MN

Services provided

38% AI Development

25% Call Center Services

25% Custom Software Development +6 services

2% BI & Big Data Consulting & SI

2% Cloud Consulting & SI

2% E-Commerce Development

2% IT Managed Services

2% Other Digital Marketing

2% Other IT Consulting and SI

Speak2web is an AI development company. The firm is in Maple Grove, Minnesota. Their services include Artificial Intelligence and Custom Software Development.
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Coordinated Business Systems

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Burnsville, MN

Services provided

30% IT Managed Services

20% Other IT Consulting and SI

15% Cybersecurity +4 services

15% Document Digitization & Management

10% Cloud Consulting & SI

5% IT Strategy Consulting

5% Unified Communications Consulting & SI

Coordinated Business Systems, an IT managed services company, focus on IT managed services and other IT consulting and SI. They were founded in 1983.
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Uptime Legal

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Eden Prairie, MN

Services provided

30% Cloud Consulting & SI

30% Document Digitization & Management

30% IT Managed Services +1 service

10% Application Management & Support

Uptime Legal is an IT managed services company. Launched in 2002, their team focuses on IT managed services and cloud consulting & SI.
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GlobalSync Business Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

70% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting +1 service

10% Transcription

GlobalSync Business Solutions, a small call center service, is headquartered in Minneapolis, Minnesota. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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Allume Studios

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

25% Back Office Outsourcing

25% Corporate Photography

25% Marketing Strategy +1 service

25% Video Production

Established in 2009, Allume Studios is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Corporate Photography.
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DRS Acquisitions Inc.

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Woodbury, MN

Services provided

100% Call Center Services

DRS Acquisitions Inc. Is an answering service company. Their small team is based in Woodbury, Minnesota and Sauk Centre, Minnesota. Their services include Call Center Services.
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Bright Hat

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Minneapolis, MN

Services provided

30% BI & Big Data Consulting & SI

30% HR Consulting

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Bright Hat is a Minneapolis, Minnesota-based data analytics company. They offer BI & big data consulting & SI and HR Consulting and were launched in 2010.
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INGCO International

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Minneapolis, MN

Services provided

50% Translation

20% Call Center Services

20% Transcription +1 service

10% Search Engine Optimization

INGCO International is a Translation company. Their team is located in Minneapolis, Minnesota and specializes in Translation and Call Center Services.
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DWS Associates

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

20% Business Consulting

20% Direct Marketing

20% Email Marketing +2 services

20% Market Research

20% Sales Outsourcing

DWS Associates is a Direct Marketing company headquartered in Saint Paul, Minnesota. They offer Direct Marketing and Market Research.
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Volkart May

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Plymouth, MN

Services provided

100% Call Center Services

In Plymouth, Minnesota, Volkart May is a phone answering service. Their services include Call Center Services.
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FRONT ROW DIGITAL

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Richfield, MN

Services provided

20% Sales Outsourcing

15% Business Consulting

15% Web Design +5 services

15% Web Development

10% Advertising

10% Digital Strategy

10% Search Engine Optimization

5% Branding

FRONT ROW DIGITAL is a Sales Outsourcing company. Located in Richfield, Minnesota, their team offers Sales Outsourcing and Web Design.
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Interpretations, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

60% Translation

20% Call Center Services

20% Transcription

Translation company Interpretations, LLC is in Minneapolis, Minnesota. Founded in 2003, the team offers Translation and Call Center Services.
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CallCenter.com

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hopkins, MN

Services provided

100% Call Center Services

CallCenter.com is an answering service. Founded in 2010, their team focuses on Call Center Services.
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BPK.Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Minneapolis, MN

Services provided

40% Branding

40% Sales Outsourcing

10% AI Consulting +1 service

10% AI Development

BPK.Agency is a branding company launched in 2015. The firm focuses on Branding and Sales Outsourcing.
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Ainsley Shea

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

10% Branding

10% Content Writing Services

10% Digital Strategy +7 services

10% Media Planning & Buying

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Based in Saint Paul, Minnesota, Ainsley Shea is a small branding firm. Their services include Branding and Public Relations.
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The Sartell Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

St. Louis Park, MN

Services provided

20% Application Testing

20% BI & Big Data Consulting & SI

20% Custom Software Development +3 services

20% IT Staff Augmentation

10% Corporate Training & Coaching

10% Customer Service Outsourcing

The Sartell Group is a small big data analytics company launched in 2005. Their services include BI & big data consulting & SI and IT staff augmentation.
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The Writer's Ink

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Roseville, MN

Services provided

20% Branding

20% Content Marketing

10% Content Writing Services +5 services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Video Marketing

10% Web Design

The Writer's Ink , a branding agency, is based in Roseville, Minnesota. Their services include Branding and Content Marketing.
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Queen Bee Media, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Woodbury, MN

Services provided

10% Content Marketing

10% Conversion Optimization

10% E-Commerce Development +7 services

10% Email Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Video Production

10% Web Development

Established in 2011, Queen Bee Media, LLC is a small social media marketing agency located in Woodbury, Minnesota. Their team specializes in Social Media Marketing and Content Marketing.
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Vantage Impact

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Excelsior, MN

Services provided

30% Financial Consulting

20% Call Center Services

20% Commercial Financing +2 services

20% Sales Outsourcing

10% Business Consulting

Vantage Impact is a Financial Consulting company located in Tampa, Florida and Excelsior, Minnesota. They focus on Financial Consulting and Call Center Services.
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Excelsior, MN

20400 Western Road
Excelsior, MN 55331
1

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99 Technologies

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Eagan, MN

Services provided

20% Generative AI

20% Social Media Marketing

10% E-Commerce Development +5 services

10% Mobile App Development

10% Robotics Process Automation

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Development

99 Technologies is a social media marketing company. The firm is headquartered in Eagan, Minnesota and Rawalpindi, Pakistan. Their team provides Social Media Marketing and Generative AI.
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OutPerform Global Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Haven, MN

Services provided

20% Back Office Outsourcing

20% HR Outsourcing

20% Recruiting +2 services

20% Recruitment Process Outsourcing

20% Staffing

OutPerform Global Solutions is a Back Office Outsourcing company. The company is headquartered in South Haven, Minnesota. Their team specializes in Back Office Outsourcing and Staffing.
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