Top BPO Companies in Columbus
22 Companies
List of the Top Columbus BPO Services
Sponsored
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Columbus, OHServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.
Reviews mention Proactive
The sentiment regarding Unity Communications' proactive approach is overwhelmingly positive. Clients consistently highlight their responsiveness and engagement. One client noted their 'rapid responsive nature' and 'diligent follow-up,' while another emphasized their 'proactive communications' and flexibility in adapting to new tasks. This proactive stance not only enhances customer support but also contributes to improved satisfaction rates and successful project outcomes, underscoring Unity's commitment to aligning with client goals.-
BPO for Online Media Company
5.0 Sep 5, 2023Their team not only integrates well with our existing operations but seems to actively elevate the standards, bringing a fresh perspective and innovation to the tasks at hand. Moreover, their proactive approach to understanding our business model and user base is a testament to their commitment to aligning with our company's vision and goals.
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Call Center Services for E-Commerce Company
5.0 Sep 28, 2021The team responds quickly. They also are proactive in helping with our leads collection efforts.
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BPO for E-commerce Mergers & Acquisitions Firm
5.0 May 13, 2020Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day. Our dedicated representative also sends a daily summary, with tasks completed and notes, which we find helpful. They’re very proactive and flexible, as we’ve evolved our scope of work to include both task completion and a dedicated account representative.
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Industry Experience
Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Columbus, OHServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Columbus, OHServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 170 projectsRemote CoWorker is a virtual assistant services provider specializing in administrative, marketing, and creative support across various industries. The company is praised for its efficient project management, the professionalism of its staff, and the ability to significantly enhance clients' productivity. Approximately 100% of reviews highlight their exceptional communication and tailored service, with no negative feedback noted.
Reviews mention Professional
The overall sentiment regarding professionalism at Remote CoWorker is overwhelmingly positive. Clients consistently commend the team for their responsiveness, reliability, and dedication. For instance, one client noted that their assistant 'has been a standard setter' in professionalism, while another emphasized the 'impeccable' project management and communication. Additionally, several reviews highlight the company's ability to exceed expectations, with one stating they 'met and surpassed our expectations on KPI deliveries.' This consistent feedback underscores Remote CoWorker's commitment to professional excellence.-
Content & Ops Mgmt for Business Workflow Automation Firm
4.5 Feb 22, 2024The delivery was better than expected. Good Communication in a timely manner. Professional environment. Good Culture. Easy to work with. Professionalism.
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Custom Software Dev for Junk Removal Service Company
5.0 Jul 21, 2023Always timely and professional.
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Staff Augmentation for Law Firm
5.0 Dec 1, 2022Very happy with the relationship with his company. They are responsive, professional, and dedicated to what they do. Kind compassionate professional and responsive. This is hard to find.
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Human Resources for Bookkeeping Services Company
5.0 Dec 1, 2022Charmi has been very responsive and professional. She has been very eager to service us and very patient. The quality of her work has been very good as well. I was impressed with their pricing, no sign-on fee service, responsiveness, and professionalism.
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Staff Augmentation for Design Agency
5.0 Jun 17, 2021It's been an extremely pleasant and seamless process, and I'm looking forward to the continued professionalism and skills they always show me and my clients.
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20 of 20 reviews are 5 starsLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to match skilled virtual assistants to specific needs. For example, one client noted a significant productivity increase, saving 10–15 hours weekly due to effective task delegation. Overall, clients expressed satisfaction with timely communication and project management, highlighting a seamless onboarding process and consistent support throughout their engagements.Was this helpful?
Industry Experience
Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Columbus, OHServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
Reviews mention Proactive
The sentiment regarding TECHSPEED INC's proactivity is overwhelmingly positive. Clients highlighted their proactive communication and customer-first mindset, noting that the team anticipated potential issues and offered solutions before problems arose. One client specifically praised their ability to adapt quickly to shifting priorities and their commitment to quality and efficiency, describing the partnership as smooth and productive. Overall, feedback indicates a strong sense of reliability and responsiveness throughout the project.-
Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their exceptional project management and responsiveness. Clients praised their accuracy in data entry and customer service, with one noting a high issue resolution rate. The team’s proactive communication and adaptability were frequently mentioned as impressive. Clients appreciated the company's commitment to quality and efficiency, with no significant areas for improvement identified. Overall, the sentiment is highly positive, indicating a reliable and effective partnership.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Worthington, OH
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.Was this helpful?
See All Locations (10)Worthington, OH
600 Lakeview Plaza Boulevard #D
Worthington, OH 430852 - 5
800-460-1241
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UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
25% Market Research25% Sales Outsourcing10% Marketing Strategy +8 services5% Affiliate Marketing5% Content Marketing5% Direct Marketing5% Email Marketing5% Event Marketing5% Mobile & App Marketing5% Other Digital Marketing5% Social Media MarketingSee all 1 projectsCaret is a strategic sales consultancy specializing in outbound sales and demand generation. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their integrity, commitment, and strategic vision. Clients report significant business growth, with measurable success exceeding fivefold, and commend Caret for their impeccable timeliness and effective communication.
Industry Experience
Caret has demonstrated expertise primarily in the Software industry, particularly within SaaS and Facilities Management. Clients commend their strategic vision, integrity, and effectiveness in implementing sales solutions, which significantly enhance business growth. Feedback highlights their strong communication and commitment, leading to measurable outcomes such as substantial revenue increases. Overall, Caret is well-suited for technology-driven businesses seeking robust sales solutions and effective project management.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that Caret provides significant value for money, often highlighting the company's integrity and commitment. One CEO noted that Caret's efforts led to a fivefold business growth, emphasizing their effective implementation of sales strategies. While the pricing was not specifically mentioned, the overall sentiment reflects satisfaction with the cost relative to the results achieved, indicating that clients perceive Caret's services as a worthwhile investment.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Columbus, OHServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.-
Call Center Staff Aug for Higher Education Institution
5.0 Jul 24, 2025The distinction here is their personalized level of service and broad technical depth for the cost.
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2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a highly positive sentiment, highlighting exceptional communication and effective service delivery. A managing partner from Vello Property Management noted a 33% reduction in labor costs and enhanced guest communication quality. Similarly, a product management executive at National University praised HelpSquad's personalized service and robust technical capabilities, stating their solutions were seamlessly integrated and adaptable. Overall, clients commend HelpSquad for their responsiveness and alignment with project goals.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves Columbus, OHServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Proactive
Client feedback highlights Boldr.'s proactive approach to communication and problem-solving as a key strength. The Customer Happiness Team Lead of Tractive noted that Boldr. consistently delivers items on time and adapts strategies to meet evolving needs. Their commitment to continuous improvement and ability to anticipate changes in the customer support landscape were particularly impressive, setting them apart from other providers. Overall, the sentiment regarding Boldr.'s proactivity is highly positive.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
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See All Locations (5)Mérida, Mexico
3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000151 - 200
$10,000+< $25 / hr250 - 999Serves Columbus, OHServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Santo Tomas, Philippines
Brgy. San Roque
Santo Tomas, Philippines 423450 - 75
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UndisclosedUndisclosed50 - 249Columbus, OH
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFortuity is an answering service. Headquartered in Columbus, Ohio, their midsize team offers Call Center Services and Back Office Outsourcing. The firm was established in 2017.
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$1,000+Undisclosed250 - 999Columbus, OH
Services provided
45% Call Center Services25% AI Development15% Back Office Outsourcing +1 service15% Customer Service OutsourcingPrimeSync offers services such as accounts receivable management, tenant communications, and support for Spanish-speaking clients. Overall, the reviews highlight PrimeSync's high quality of work, effective project management, and convenience of remote workers, leading to increased collections and alleviated workloads for clients. The company's ability to meet expectations and deadlines is also consistently praised.
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UndisclosedUndisclosed250 - 999Columbus, OH
Services provided
70% Call Center Services15% Back Office Outsourcing15% Business ConsultingHeadquartered in Columbus, Ohio, Pearl Interactive Network Inc. Is a telephone answering service. Their services include Call Center Services and Business Consulting.
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$1,000+< $25 / hr2 - 9Westerville, OH
Services provided
80% Call Center Services20% Customer Service OutsourcingNo More Phone Tag is a telephone answering service. Their small team is in Westerville, Ohio. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
100% Customer Service OutsourcingHarper & Company CPA Plus is a Customer Service Outsourcing company headquartered in Columbus, Ohio. The team focuses on Customer Service Outsourcing.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchTDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (18)Bogotá, Colombia
Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911More than 5k
+57 601 743 3303
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$25,000+$50 - $99 / hr50 - 249Hilliard, OH
Services provided
20% Robotics Process Automation10% BI & Big Data Consulting & SI10% Back Office Outsourcing +6 services10% Custom Software Development10% Generative AI10% IT Managed Services10% Low/No Code Development10% Mobile App Development10% UX/UI DesignSee all 32 projectsSunflower Lab is a versatile software development company specializing in custom software, mobile app, and web application development. They have received predominantly positive feedback across various industries for their adaptability, responsiveness, and ability to meet client needs, with approximately 90% of reviews highlighting their technical proficiency and project management skills. A consistent theme is their competitive pricing and customer-centric approach, though some mention room for improvement in communication and adherence to initial project expectations.
Reviews mention Easy to reach
Clients have expressed a strong sentiment regarding Sunflower Lab's accessibility, with specific feedback highlighting their responsiveness. One client noted, 'If an issue comes up, I can call them at any time, and it’s resolved within 24 hours.' Additionally, the direct communication with a dedicated technical team member was appreciated, reinforcing the ease of reach. Overall, clients feel confident in their ability to connect with Sunflower Lab for timely support and assistance.-
AWS Automation Development for Packaging Supplier
5.0 Mar 28, 2017If an issue comes up, I can call them at any time, and it’s resolved within 24 hours. There’s one person from their technical team who I can call at any time if I need anything (and vice versa).
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More responsive than most other service providers
Get in TouchSunflower Lab is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Columbus, Ohio (5) New York City, New York (3) Los Angeles, California (3) Boston, Massachusetts (2) Dallas, Texas (1) Cincinnati, Ohio (1) Houston, Texas (1) New Braunfels, Texas (1) Sparta, New Jersey (1) The Bronx, New York (1) Washington, District of Columbia (1) Grand Prairie, Texas (1) Atlanta, Georgia (1) Gahanna, Ohio (1) St. Petersburg, Florida (1) Orlando, Florida (1) Ocean City, New Jersey (1) Fairfield, New Jersey (1) Lucas, Ohio (1)See All Locations (3)Hilliard, OH
3974 Brown Park Drive, Suite F
Hilliard, OH 430262 - 5
(614)664-7674
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$5,000+$100 - $149 / hr250 - 999Columbus, OH
Services provided
20% Advertising20% Branding20% Call Center Services +2 services20% Public Relations20% Social Media MarketingSBC Advertising is an Advertising company. They specialize in Advertising and Branding and were launched in 1969.
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UndisclosedUndisclosed2 - 9Brice, OH
Services provided
20% Accounting20% Back Office Outsourcing20% Call Center Services +3 services20% Web Development10% HR Consulting10% RecruitingWebsite development company ASSIST Office Support Services LLC was founded in 2017. The small team offers Web Development and Call Center Services.
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$10,000+$50 - $99 / hr250 - 999Delaware, OH
Services provided
25% HR Consulting20% Back Office Outsourcing20% IT Managed Services +2 services20% IT Strategy Consulting15% IT Staff AugmentationMidsize HR Consulting company Incubit, is based in Delaware, Ohio and Berlin, Germany. The team specializes in HR Consulting and IT strategy consulting.
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UndisclosedUndisclosed10 - 49Plain City, OH
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Market ResearchMarket Research company TenPoint Complete was established in 1993. The team specializes in Market Research and Call Center Services and is headquartered in Plain City, Ohio.
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UndisclosedUndisclosed2 - 9Columbus, OH
Services provided
10% Branding10% Email Marketing10% Marketing Strategy +7 services10% Pay Per Click10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentBarge Marketing is a branding company. Founded in 2020, the agency offers Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Westerville, OH
Services provided
10% Application Testing10% BI & Big Data Consulting & SI10% Back Office Outsourcing +7 services10% Cloud Consulting & SI10% E-Commerce Development10% ERP Consulting and SI10% IT Staff Augmentation10% IT Strategy Consulting10% Web Design10% Web DevelopmentSyaRose Technology Services Inc is a web design agency. In Tallahassee, Florida and Westerville, Ohio, the agency was founded in 2015. Their services include Web Design and IT strategy consulting.
Read moreSee All Locations (2)Westerville, OH
581 Lazelle Rd,
Westerville, OH 430812 - 5
+1.614.505.8572
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$5,000+$25 - $49 / hr10 - 49Logan, OH
Services provided
20% Sales Outsourcing15% Content Marketing10% Customer Service Outsourcing +10 services10% Email Marketing5% Event Marketing5% Graphic Design5% Market Research5% Marketing Strategy5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video Marketing5% Web DesignPartner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
Read moreSee All Locations (2)Logan, OH
12684 College Prospect Drive
Logan, OH 431386 - 9
6147258997
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UndisclosedUndisclosed10 - 49Dublin, OH
Services provided
20% Search Engine Optimization10% Content Writing Services10% Conversion Optimization +6 services10% Ecommerce Marketing10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Web DesignAcquiva Digital Agency is a SEO agency. Their small team is located in Dublin, Ohio. Their team offers Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
50% Call Center Services50% Customer Service OutsourcingSouthwest Recovery Services is an answering service and Customer Service Outsourcing company. Their services include Call Center Services.
Read moreSee All Locations (10)Columbus, OH
1201 Dublin Rd
Columbus, OH 43215+1.380.799.5999
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UndisclosedUndisclosed50 - 249Westerville, OH
Services provided
50% Call Center Services50% Customer Service OutsourcingFounded in 1998, Perceptionist is a midsize call center company and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Dayton, OH
Services provided
45% Customer Service Outsourcing40% Call Center Services15% Back Office OutsourcingSALIX, a Customer Service Outsourcing company, was launched in 1999. The midsize team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (2)Dayton, OH
11 W Monument Avenue
Dayton, OH 45402937.221.7766
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UndisclosedUndisclosed50 - 249Dayton, OH
Services provided
100% Call Center ServicesOne Call Now is a telephone answering service launched in 2002. The company provides Call Center Services, and is midsize.
Read more -
UndisclosedUndisclosed50 - 249Hilliard, OH
Services provided
20% AI Consulting20% AI Development20% Call Center Services +4 services10% BI & Big Data Consulting & SI10% Business Consulting10% CRM Consulting and SI10% Customer Service OutsourcingContactUS Communications is an artificial intelligence company. Their midsize team is based in Hilliard, Ohio. Their services include Artificial Intelligence and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Columbus, OH
Services provided
10% Accounting10% Advertising10% Branding +7 services10% Customer Service Outsourcing10% IT Managed Services10% Logo10% Public Relations10% Sales Outsourcing10% Web Design10% Web DevelopmentFlywheel Advertising, a small Advertising company, is located in Columbus, Ohio. The team offers Advertising and Branding.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 2 Columbus BPO Services
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UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Ability to deliver
23.9/40.016.2/20 Reviews1/10 Clients & Experience6.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Columbus, OH
Ability to deliver
30.8/40.016.2/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Columbus, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Columbus, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed250 - 999Columbus, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr2 - 9Westerville, OH
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Columbus, OH
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+$50 - $99 / hr50 - 249Franklin Township, NJ
Ability to deliver
31.2/40.016/20 Reviews9.7/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$100 - $149 / hr250 - 999Columbus, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Brice, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$10,000+$50 - $99 / hr250 - 999Delaware, OH
Ability to deliver
8.3/40.00/20 Reviews2.2/10 Clients & Experience6.1/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Plain City, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed2 - 9Columbus, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Tallahassee, FL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$25 - $49 / hr10 - 49Glastonbury, CT
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Dublin, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Addison, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing
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