Top BPO Companies in Columbus

Ratings Updated: December 4, 2025

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Columbus, OH

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, particularly highlighting their effective customer service management and timely issue resolution. One client noted the team's responsiveness and professionalism in addressing performance issues, while another praised their genuine partnership approach. Although there is a suggestion for refining candidate searches, overall sentiment remains positive, emphasizing the company's strong alignment with client values and commitment to enhancing customer satisfaction.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)

San Pedro Garza García, Mexico

303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278
201 - 250

4805508700

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Columbus, OH

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Columbus, OH

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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23 of 23 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.
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Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Columbus, OH

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention High-quality work
Clients consistently praised TechSpeed Inc for delivering high-quality work, highlighting their thorough research and strategic execution. One client noted the 'excellent' quality of information provided, while another commended their 'proactive communication' and 'genuine commitment to quality and efficiency.' The company was recognized for its effective project management, consistently meeting deadlines and exceeding expectations, resulting in a smooth and productive partnership. Overall, the sentiment regarding the quality of work delivered is overwhelmingly positive.

Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

TechSpeed delivered the projects on time with competitive pricing. The speed, accuracy, and value of their work were outstanding.
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Lead Gen & Market Research for SaaS Business Mgmt. Provider

5.0 Feb 8, 2023

TechSpeed Inc also grew our database, and the quality of information they delivered was excellent. We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

The accuracy rate of entries is very high, with very few corrections needed. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive. All deliverables were completed on time or ahead of deadline. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Worthington, OH

Services provided

30% Call Center Services

25% IT Managed Services

25% Market Research +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

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Industry Experience

RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
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Worthington, OH

600 Lakeview Plaza Boulevard #D
Worthington, OH 43085
2 - 5

800-460-1241

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Caret

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Columbus, OH

Services provided

25% Market Research

25% Sales Outsourcing

10% Marketing Strategy +8 services

5% Affiliate Marketing

5% Content Marketing

5% Direct Marketing

5% Email Marketing

5% Event Marketing

5% Mobile & App Marketing

5% Other Digital Marketing

5% Social Media Marketing

Caret is a strategic sales consultancy specializing in outbound sales and demand generation. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their integrity, commitment, and strategic vision. Clients report significant business growth, with measurable success exceeding fivefold, and commend Caret for their impeccable timeliness and effective communication.

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Industry Experience

Caret has demonstrated expertise primarily in the Software industry, particularly within SaaS and Facilities Management. Clients commend their strategic vision, integrity, and effectiveness in implementing sales solutions, which significantly enhance business growth. Feedback highlights their strong communication and commitment, leading to measurable outcomes such as substantial revenue increases. Overall, Caret is well-suited for technology-driven businesses seeking robust sales solutions and effective project management.
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Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed that Caret provides significant value for money, often highlighting the company's integrity and commitment. One CEO noted that Caret's efforts led to a fivefold business growth, emphasizing their effective implementation of sales strategies. While the pricing was not specifically mentioned, the overall sentiment reflects satisfaction with the cost relative to the results achieved, indicating that clients perceive Caret's services as a worthwhile investment.
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Columbus, OH

800 North High Street
Columbus, OH 43215
2 - 5

6142037156

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Columbus, OH

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Helpful
Overall sentiment regarding Boldr. is highly positive, with clients praising their flexibility, responsiveness, and helpfulness. One client noted, 'Boldr is a partner we hope to continue to work with for years to come,' highlighting their effective onboarding and quality customer support. Another client emphasized their understanding of client objectives and the strong work ethic of their staff, stating, 'Their personalities are pleasant, helpful, and friendly.' Such feedback reflects Boldr.'s commitment to delivering exceptional service.

PEO Support for Baby Registry Platform

4.5 Aug 12, 2022

With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

Their personalities are pleasant, helpful, and friendly. All of their staff have a terrific work ethic, from their senior management team all the way down to the front-line representatives.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Columbus, OH

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Columbus, OH

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Unique expertise
Clients have praised Big Outsource for its unique expertise in understanding specific business needs and client nuances. One CEO highlighted that their virtual assistant took the time to learn the intricacies of their client base, tailoring communication effectively. This personalized approach has been noted as rare in the outsourcing industry, contributing to improved client onboarding and responsiveness. Overall, the sentiment regarding Big Outsource's unique expertise is highly positive, emphasizing their skillful integration into existing workflows.

Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

What stood out about Big Outsource was their professionalism and expertise in bookkeeping. They also impress us with their commitment to quality and customer satisfaction.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
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Fortuity

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Columbus, OH

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Fortuity is an answering service. Headquartered in Columbus, Ohio, their midsize team offers Call Center Services and Back Office Outsourcing. The firm was established in 2017.
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Columbus, OH

750 Mount Carmel Mall
Columbus, OH 43222
6 - 9

614.401.3050

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PrimeSync

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Columbus, OH

Services provided

45% Call Center Services

25% AI Development

15% Back Office Outsourcing +1 service

15% Customer Service Outsourcing

PrimeSync offers services such as accounts receivable management, tenant communications, and support for Spanish-speaking clients. Overall, the reviews highlight PrimeSync's high quality of work, effective project management, and convenience of remote workers, leading to increased collections and alleviated workloads for clients. The company's ability to meet expectations and deadlines is also consistently praised.

Columbus, OH

2323 West 5th Avenue
Columbus, OH 43204
201 - 250

(380) 228-8729

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Pearl Interactive Network Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Columbus, OH

Services provided

70% Call Center Services

15% Back Office Outsourcing

15% Business Consulting

Headquartered in Columbus, Ohio, Pearl Interactive Network Inc. Is a telephone answering service. Their services include Call Center Services and Business Consulting.
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Columbus, OH

1103 Schrock Road, Suite 109
Columbus, OH 43229
201 - 250

614.258.2943

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No More Phone Tag

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Westerville, OH

Services provided

80% Call Center Services

20% Customer Service Outsourcing

No More Phone Tag is a telephone answering service. Their small team is in Westerville, Ohio. Their services include Call Center Services and Customer Service Outsourcing.
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Westerville, OH

635 Park Meadow Rd
Westerville, OH 43081
2 - 5

(800) 929-1202

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Harper & Company CPA Plus

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Columbus, OH

Services provided

100% Customer Service Outsourcing

Harper & Company CPA Plus is a Customer Service Outsourcing company headquartered in Columbus, Ohio. The team focuses on Customer Service Outsourcing.
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Columbus, OH

1396 King Avenue
Columbus, OH 43212
10 - 15

614-456-7222

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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)
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Sunflower Lab

4.7 32 reviews

$25,000+

$50 - $99 / hr

50 - 249

Franklin Township, NJ

Services provided

20% Robotics Process Automation

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing +6 services

10% Custom Software Development

10% Generative AI

10% IT Managed Services

10% Low/No Code Development

10% Mobile App Development

10% UX/UI Design

Sunflower Lab is a versatile software development company specializing in custom software, mobile app, and web application development. They have received predominantly positive feedback across various industries for their adaptability, responsiveness, and ability to meet client needs, with approximately 90% of reviews highlighting their technical proficiency and project management skills. A consistent theme is their competitive pricing and customer-centric approach, though some mention room for improvement in communication and adherence to initial project expectations.

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Reviews mention Communicative
Overall, clients have expressed positive sentiments regarding Sunflower Lab's communication skills. They frequently noted the team's responsiveness and attentiveness, with one client highlighting their ability to answer questions within minutes. However, some reviews mentioned minor challenges related to technical discussions due to language barriers. Despite this, clients felt that communication was generally effective, and many appreciated the proactive approach of Sunflower Lab in ensuring project success.

Web Portal & Mobile App Dev for Medical Device Manufacturer

5.0 Jan 27, 2023

We established a rhythm where we had meetings to discuss their monthly work scope. We’d agree on the scope of work and have weekly meetings to review status updates. On top of that, we had end-of-the-month meetings to discuss any lingering issues or bugs that needed to be addressed. Throughout all of that, Sunflower Lab proved flexible. Communicating could get a bit tricky when we were doing highly technical work. However, we still overcame the language barrier in the end, and their communication was great overall.
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App Dev for Afterlife Legacy Startup

5.0 Nov 4, 2019

I’ve had weekly, face-to-face meetings with Microsoft Team, Zoom, or other video chats with our point person. He’s been instrumental in making the project successful. Their team uses Jira and Slack and the communication is outstanding.
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Web App Dev for Electronic Manufacturing Company

4.5 Oct 4, 2019

Respondent 1: Sunflower Lab has communicated well, making them easy to work with.
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Web App & Native Mobile Apps for Unique Ride Sharing Service

5.0 Jan 19, 2018

We primarily use Slack for day-to-day communication, and I am in constant contact with Ronak and Dhaval. Their communication has been great, including with the offshore developers that we’ve worked with.
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iOS & Android Apps for Digital Coupon Booklet

5.0 Jan 16, 2018

Ronak was a very good point of contact; he came to our office a couple of times to kick off the project, and we had regular conference calls. He was always quick to respond when we needed something, and he was very clear about what he needed from us. We did a lot of communicating that way, which was very convenient and efficient.
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Industry Experience

Sunflower Lab demonstrates expertise across various industries including Healthcare, Manufacturing, Telecommunications, and IT Services. Clients commend their responsiveness, strong communication, and ability to deliver scalable solutions tailored to specific needs. In Healthcare, they excel in developing essential applications for patient monitoring and service management. Manufacturing clients praise their custom software development capabilities. Overall, the sentiment is positive, highlighting Sunflower Lab's adaptability and technical proficiency, making them a suitable partner for projects in these sectors.
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Healthcare Manufacturing Advertising & marketing Nonprofit Consumer Products Telecommunications Information technology Financial services IT Services Software Retail Real estate Other Industry Arts, entertainment & music

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Average Project Cost Breakdown

$10,000 to $49,000 (12) $50,000 to $199,999 (12) $200,000 to $999,999 (3) Less than $10,000 (2)

What Clients Have Said
Clients generally perceive Sunflower Lab's pricing as competitive and reflective of good value for money. One client noted a 30% reduction in estimated budget due to their competitive pricing compared to other vendors. Another client emphasized the affordability of their flat-rate pricing model, which was particularly beneficial for their early-stage startup. Overall, feedback indicates satisfaction with the cost relative to the quality of work delivered, with several clients expressing a willingness to continue their engagement based on positive experiences.
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Hilliard, OH

3974 Brown Park Drive, Suite F
Hilliard, OH 43026
2 - 5

(614)664-7674

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SBC Advertising

Not yet reviewed

$5,000+

$100 - $149 / hr

250 - 999

Columbus, OH

Services provided

20% Advertising

20% Branding

20% Call Center Services +2 services

20% Public Relations

20% Social Media Marketing

SBC Advertising is an Advertising company. They specialize in Advertising and Branding and were launched in 1969.
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Columbus, OH

333 W Nationwide Blvd
Columbus, OH 43215
76 - 100

614.255.2333

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ASSIST Office Support Services LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Brice, OH

Services provided

20% Accounting

20% Back Office Outsourcing

20% Call Center Services +3 services

20% Web Development

10% HR Consulting

10% Recruiting

Website development company ASSIST Office Support Services LLC was founded in 2017. The small team offers Web Development and Call Center Services.
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Brice, OH

3045 Brice Road # 353
Brice, OH 43109
2 - 5

888-771-9662

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Incubit

Not yet reviewed

$10,000+

$50 - $99 / hr

250 - 999

Delaware, OH

Services provided

25% HR Consulting

20% Back Office Outsourcing

20% IT Managed Services +2 services

20% IT Strategy Consulting

15% IT Staff Augmentation

Midsize HR Consulting company Incubit, is based in Delaware, Ohio and Berlin, Germany. The team specializes in HR Consulting and IT strategy consulting.
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Delaware, OH

40 North Sandusky Street
Delaware, OH 43015
76 - 100

+1 877 355 6639

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TenPoint Complete

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Plain City, OH

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Market Research

Market Research company TenPoint Complete was established in 1993. The team specializes in Market Research and Call Center Services and is headquartered in Plain City, Ohio.
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Plain City, OH

8080 Corporate Blvd.
Plain City, OH 43064
10 - 15

(800) 343 - 0641

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Barge Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Columbus, OH

Services provided

10% Branding

10% Email Marketing

10% Marketing Strategy +7 services

10% Pay Per Click

10% SMS Marketing

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Barge Marketing is a branding company. Founded in 2020, the agency offers Branding and Marketing Strategy.
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Columbus, OH

8740 Orion Place #150,
Columbus, OH 43240
2 - 5

+1.614.907.7577

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SyaRose Technology Services Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Westerville, OH

Services provided

10% Application Testing

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing +7 services

10% Cloud Consulting & SI

10% E-Commerce Development

10% ERP Consulting and SI

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Web Design

10% Web Development

SyaRose Technology Services Inc is a web design agency. In Tallahassee, Florida and Westerville, Ohio, the agency was founded in 2015. Their services include Web Design and IT strategy consulting.
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Westerville, OH

581 Lazelle Rd,
Westerville, OH 43081
2 - 5

+1.614.505.8572

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Partner in Publishing

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Logan, OH

Services provided

20% Sales Outsourcing

15% Content Marketing

10% Customer Service Outsourcing +10 services

10% Email Marketing

5% Event Marketing

5% Graphic Design

5% Market Research

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

5% Video Marketing

5% Web Design

Partner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
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Logan, OH

12684 College Prospect Drive
Logan, OH 43138
6 - 9

6147258997

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Acquiva Digital Agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dublin, OH

Services provided

20% Search Engine Optimization

10% Content Writing Services

10% Conversion Optimization +6 services

10% Ecommerce Marketing

10% Email Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

Acquiva Digital Agency is a SEO agency. Their small team is located in Dublin, Ohio. Their team offers Search Engine Optimization and Social Media Marketing.
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Dublin, OH

6605 Longshore St Suite 240 #251
Dublin, OH 43017
1

+1 614-324-0785

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Southwest Recovery Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Columbus, OH

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Southwest Recovery Services is an answering service and Customer Service Outsourcing company. Their services include Call Center Services.
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Columbus, OH

1201 Dublin Rd
Columbus, OH 43215

+1.380.799.5999

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Perceptionist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Westerville, OH

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Founded in 1998, Perceptionist is a midsize call center company and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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Westerville, OH

178 W Schrock Road C,
Westerville, OH 43081

+1.866.652.5968

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SALIX

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dayton, OH

Services provided

45% Customer Service Outsourcing

40% Call Center Services

15% Back Office Outsourcing

SALIX, a Customer Service Outsourcing company, was launched in 1999. The midsize team provides Customer Service Outsourcing and Call Center Services.
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Dayton, OH

11 W Monument Avenue
Dayton, OH 45402

937.221.7766

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One Call Now

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dayton, OH

Services provided

100% Call Center Services

One Call Now is a telephone answering service launched in 2002. The company provides Call Center Services, and is midsize.
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Dayton, OH

6450 Poe Avenue, Suite 500
Dayton, OH 45414

937.335.3336

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ContactUS Communications

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Hilliard, OH

Services provided

20% AI Consulting

20% AI Development

20% Call Center Services +4 services

10% BI & Big Data Consulting & SI

10% Business Consulting

10% CRM Consulting and SI

10% Customer Service Outsourcing

ContactUS Communications is an artificial intelligence company. Their midsize team is based in Hilliard, Ohio. Their services include Artificial Intelligence and Call Center Services.
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Hilliard, OH

3700 Fishinger Blvd.
Hilliard, OH 43026

+1.614.984.2399

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Flywheel Advertising

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Columbus, OH

Services provided

10% Accounting

10% Advertising

10% Branding +7 services

10% Customer Service Outsourcing

10% IT Managed Services

10% Logo

10% Public Relations

10% Sales Outsourcing

10% Web Design

10% Web Development

Flywheel Advertising, a small Advertising company, is located in Columbus, Ohio. The team offers Advertising and Branding.
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Columbus, OH

243 N 5th St,
Columbus, OH 43215

+1.614.595.5675

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